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Manuel d’utilisation Robin C01061

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  • Robin C01061 - page 1

    Manual R obin Compact SIP Software version 3 or higher V ersion: 3.0.1 ENG Date: 27-01-2014 ...

  • Robin C01061 - page 2

    gf1 1 Manual Robin Compact SIP ENG - v . 3.0.1 ...

  • Robin C01061 - page 3

    gf2 2 Manual Robin Compact SIP ENG - v . 3.0.1 About this manual This manual describes mounting, installation and programming of the Robin Compact SIP unit in combination with software version 3.0.1. Y ou can update the software of the Robin SIP to the latest version. F or instructions on updating see page 43 of this manual. This manual applies to ...

  • Robin C01061 - page 4

    gf3 3 Manual Robin Compact SIP ENG - v . 3.0.1 Contents 1 Introduction 5 1.1 Robin SIP Door Intercom 5 2 Operation 7 2.1 Operating the door phone 7 2.2 Answering 7 2.3 Controlling the built-in door opener 7 3 Installation 8 3.1 P ackage contents 8 3.2 Installation dimensions 8 3.3 T ools and materials required for mounting 11 3.4 Mounting instructi ...

  • Robin C01061 - page 5

    gf4 4 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4 System 36 5.2.4.1 System / Device 36 5.2.4.2 System / Clock 38 5.2.4.3 System / Events 39 5.2.4.4 System / Security 41 5.2.5.5 System / Schedules 42 5.2.4.6 System / Software 43 5.2.4.7 System / Switch 45 5.2.4.8 System / Info 47 5.2.4.9 System / Debug 48 5.2.4.9 System / Logs 50 6 Support 51 App ...

  • Robin C01061 - page 6

    gf5 5 Manual Robin Compact SIP ENG - v . 3.0.1 1 Introduction 1.1 Robin SIP Door Intercom Integrated functions The Robin SIP door intercom offers the following fully integrated functions in one single device:  T elephone device with a piezo push-button  Door opener  Easy to operate and configure  Remote controllable and con ...

  • Robin C01061 - page 7

    gf6 6 Manual Robin Compact SIP ENG - v . 3.0.1 High-quality sound repr oduction The integrated concept means that there are no ‘converters’ which distor t sound quality . Consequently , the Robin SIP offers exceptionally good sound quality , without echo or interference. The audio of the Robin SIP can also be configured as ‘half duplex’ , ...

  • Robin C01061 - page 8

    gf7 7 Manual Robin Compact SIP ENG - v . 3.0.1 2 Operation 2.1 Operating the door phone T o ring the door phone, press on the bell-sign on the Robin SIP . The unit will play a ringing sound and the predefined telephone set will be called. 2.2 Answering Answer the Robin SIP by picking up the phone that is called by the R obin SIP . 2.3 Controlling ...

  • Robin C01061 - page 9

    gf8 8 Manual Robin Compact SIP ENG - v . 3.0.1 3 Installation 3.1 P ackage contents  The Robin SIP  USB stick with the manuals and the ‘Robin Discovery Utility ’ sof tware  anti-theft Allen key  4 anti-theft screws  4 wall plugs (6mm)  drilling template  tie-wrap 3.2 Installation dimensions The installa ...

  • Robin C01061 - page 10

    gf9 9 Manual Robin Compact SIP ENG - v . 3.0.1 ...

  • Robin C01061 - page 11

    gf10 10 Manual Robin Compact SIP ENG - v . 3.0.1 The the dimensions of the flush-mount boxes are:  1 button - C01110  2 buttons - C01111  4 buttons - C01112  6 buttons - C01113 88 (B) x (47 (D) x 162 (H) 88 (B) x (47 (D) x 192 (H) 88 (B) x (47 (D) x 239 (H) 88 (B) x (47 (D) x 286 (H) ...

  • Robin C01061 - page 12

    gf11 11 Manual Robin Compact SIP ENG - v . 3.0.1 3.3 T ools and materials required for mounting The following are required when mounting the Robin SIP :  core drill, 90 mm in diameter  masonr y drill, 6 mm in diameter  stone chisel  general set of tools  anti-theft Allen key (supplied)  anti-theft screws (supplie ...

  • Robin C01061 - page 13

    gf12 12 Manual Robin Compact SIP ENG - v . 3.0.1 3.5 Connecting the Robin SIP Connecting the Robin SIP T o connect the Robin SIP , use an Ethernet cable, type CA T5(e) or CA T6. The colors of the individual wires match the color codes below the connector . T o connect to the built-in relay switch, use a second cable. Color codes  OR / W ? ...

  • Robin C01061 - page 14

    gf13 13 Manual Robin Compact SIP ENG - v . 3.0.1 4 System installation 4.1 Requirements prior to installation  Network connection with P oE (P ower over Ethernet is used to power the door intercom; the power supply must be 802.3af compatible).  PC with web browser .  The following web browsers are supported: - FireF ox - Safari - ...

  • Robin C01061 - page 15

    gf14 14 Manual Robin Compact SIP ENG - v . 3.0.1 W indows users:  Copy the R obin Discover y Utility software to a PC that is connected to the network.  Start the Robin Discovery Utility software (double-click the icon below). Click the “Play ” button. The software will scan for Robin devices in the network. When the R obin SIP is d ...

  • Robin C01061 - page 16

    gf15 15 Manual Robin Compact SIP ENG - v . 3.0.1 5 Configuration 5.1 Logging in to the Robin SIP The login credentials can be changed in the web interface of the Robin SIP . The default credentials are:  Administrator , Login: admin, P assword: 123qwe W e recommend changing the default password after initial installation and set-up. Y ou can ...

  • Robin C01061 - page 17

    gf16 16 Manual Robin Compact SIP ENG - v . 3.0.1 W e assume here that the network supports DHCP (‘Dynamic Host Configuration Protocol’); if so , all settings such as the IP addresses, netmask, gateway and DNS are automatically populated. DHCP is a standard setting in the Robin SIP . This option will suffice in 99% of all cases. However , on o ...

  • Robin C01061 - page 18

    gf17 17 Manual Robin Compact SIP ENG - v . 3.0.1 5.2 Configuration of the Robin SIP The configuration program for the Robin SIP features 4 sections; ‘T elephony ’, ‘ Audio’, ‘Network’ and ‘System’.  ‘ T elephony’ In the ‘T elephony’ section, you configure all of the settings that are required for the communication p ...

  • Robin C01061 - page 19

    gf18 18 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.1 T elephony 5.2.1.1 T elephony / SIP This is where you enter the data required for registering on a PBX or with a SIP provider . If the Robin SIP is used for a direct connection to the telephone handset (i.e. not routed via a PBX or SIP provider), registration is not required. The Robin can use ...

  • Robin C01061 - page 20

    gf19 19 Manual Robin Compact SIP ENG - v . 3.0.1 SIP registration  SIP protocol  SIP proxy / registar  SIP proxy port number  Use secondary SIP proxy / R egistar  Username  P assword  Register  Expires  Registration status Select the SIP protocol, UDP or TCP , UDP is default Enter the IP address ...

  • Robin C01061 - page 21

    gf20 20 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.1.2 T elephony / Phonebook Multiple telephone numbers can be entered in the phonebook. These can be used as input elsewhere, for example when setting up ‘Schedules’. A ‘P rofile’ can be associated with each ‘Phonebook entr y ’. A ‘P rofile’ is a set of settings. This allows de? ...

  • Robin C01061 - page 22

    gf21 21 Manual Robin Compact SIP ENG - v . 3.0.1 ! Note: The number can be entered in various ways. 1. Just the number (e.g. 104, 1002, 6032 etc.). The handset is located on a connected PBX in the same network. 2. The number , followed by the IP addr ess of the handset that is to be dialled (e.g. 1000@10.0.0.53, 102@192.168.1.21 etc.). The handset ...

  • Robin C01061 - page 23

    gf22 22 Manual Robin Compact SIP ENG - v . 3.0.1  Description  Codec ulaw  Codec alaw  Codec gsm  DTMF event payload type  Codec h264  Videosize  H264 payload type  V ariable bitrate  Bitrate (kbps)  Fps The name that is associated with this line. Support for the G.711 ulaw audio cod ...

  • Robin C01061 - page 24

    gf23 23 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.1.3 T elephony / Call settings Call priority: The Robin SIP can dial up to three numbers in a set sequence. If the first number dialled is not answered within the set period of time*, the second number is dialled, followed by the third number . F or the 2,4 and 6 button equipped Robin SIP the ca ...

  • Robin C01061 - page 25

    gf24 24 Manual Robin Compact SIP ENG - v . 3.0.1 Schedules: The Robin SIP features a ‘Schedule’ function . The schedules can be defined in the menu -System- Schedules-. This function allows you to set multiple time periods (‘Timeslots’): e.g. office hours, the lunch break, etc. Consequently , during the lunch break for example, the Robin ...

  • Robin C01061 - page 26

    gf25 25 Manual Robin Compact SIP ENG - v . 3.0.1  Auto answer  Auto answer delay  No answer timeout  Max call duration  Max jitter delay  Switch led on during calls  Call status  Phone fps Enable auto answering of incoming calls Answer incoming calls after X seconds End call attempt after X seconds Ma ...

  • Robin C01061 - page 27

    gf26 26 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.1.5 T elephony / Control Control allows you to manually initiate and end a call from the Robin SIP . Call:  Call:  Hangup  Registration status  Call status Y ou can initiate a call using the 'Call' button. Y ou can end a call using the 'Hangup' button I ...

  • Robin C01061 - page 28

    gf27 27 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.2 Audio 5.2.2.1 Audio / Settings Y ou can set the speaker volume and the microphone sensitivity here. Settings:  Speaker volume  Microphone sensitivity  T one volume  Mute  Generate test tone  Echo canceler  V o x level (only with ‘half duplex’ settin ...

  • Robin C01061 - page 29

    gf28 28 Manual Robin Compact SIP ENG - v . 3.0.1 With the echo canceler set to ‘half duplex’ a ‘V ox level’ slider appears to set the switch level of the microphone / speaker ! Note: T uning the ‘ V ox level’ is necessar y to establish good communication when set to ‘half- duplex’. ! 5.2.2.2 Audio / Detection The Robin SIP is capabl ...

  • Robin C01061 - page 30

    gf29 29 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3 Network 5.2.3.1 Network / Status Network status indicates the current set or assigned network information. Network status:  Inter face  MAC address  IP address  IP netmask  Default gateway  Primary nameserver  Secondary nameser ver Shows the network int ...

  • Robin C01061 - page 31

    gf30 30 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3.2 Network / Settings Allows you to change the Robin SIP’s network settings. Configuration:  Configuration method  IP address  Netmask  Default gateway  Primary name server  Secondary name server Select automatic (DHCP) or manual. Enter the IP address for ...

  • Robin C01061 - page 32

    gf31 31 Manual Robin Compact SIP ENG - v . 3.0.1 Security:  Enable 802.1x authentication  Status  Authentication type  Identity  P assword  CA certificate  Supplicant certificate Enable 802.1x authentication Displays the 802.1x status Select the type of authentication; MD5, PEAP , TLS Enter your identity ...

  • Robin C01061 - page 33

    gf32 32 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3.3 Network / HTTP Proxy: ! Note: This is the Proxy server for HTTP traffic, so not the Proxy ser ver for the SIP connection to the PBX !  Enable HTTP proxy  Pro xy ser ver address  Pro xy ser ver port Activates the uses of an HTTP proxy ser ver . Enter the address or hostname ...

  • Robin C01061 - page 34

    gf33 33 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3.4 Network / Mail Configure the mail settings for the Robin SIP . Address book: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list.  Name  Address The name that is associated ...

  • Robin C01061 - page 35

    gf34 34 Manual Robin Compact SIP ENG - v . 3.0.1 Ser vers: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list.  Description  Prio  Mail server  Encryption  Auth  Submission  Username  P assword ...

  • Robin C01061 - page 36

    gf35 35 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.3.5 Network / NA T Depending on the network configuration, you may need to set NA T data in the R obin SIP . Settings:  NA T hostname  NA T por t  Use STUN for NA T address discovery  Stun server  Stun port  Stun status Enter the NA T address or the hostname. ...

  • Robin C01061 - page 37

    gf36 36 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4 System 5.2.4.1 System / Device Info:  P roduct  Serial number  V ersion  Revision number P roduct type Serial number Software version Software revision number Identity:  Device name The name entered here is passed in the SIP protocol. This means that the name is vi ...

  • Robin C01061 - page 38

    gf37 37 Manual Robin Compact SIP ENG - v . 3.0.1 Device activation: The Robin SIP must be activated initially by R obin T elecom Development (one- off procedure). Y ou star t activation using the ‘ Activate device’ button. A new web page opens when activation starts. Y ou are ask ed to enter a number of items of data, after which the Robin SIP ...

  • Robin C01061 - page 39

    gf38 38 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.2 System / Clock Y ou can change all the date and time settings for the Robin SIP here. Date and time:  Timezone  Current time  Method  NTP server address  NTP status  Set time Select the right time zone here. Displays the current date and time settings. Allo ...

  • Robin C01061 - page 40

    gf39 39 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.3 System / Events The Robin SIP is equipped with various options for initiating actions. F or example, starting an outgoing telephone call to a predefined number , a sound signal etc. These actions are started by an Event. An ‘Event’ may be movement in the image, a loud noise that exceeds ...

  • Robin C01061 - page 41

    gf40 40 Manual Robin Compact SIP ENG - v . 3.0.1  Name  Enable  Active  T ype  Min duration  Direction The name that is associated with this 'Event'. Activates the event. Indicates whether an 'Event' is active. Selects the type of 'Event'. Indicates how long the 'Event' rem ...

  • Robin C01061 - page 42

    gf41 41 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.4 System / Security A uthentication:  Require Authentication  Admin username  Admin password  User username  User password  User can control door opener Un-tick the checkbox if you want to disable secure access to the web interface with a login name and passw ...

  • Robin C01061 - page 43

    gf42 42 Manual Robin Compact SIP ENG - v . 3.0.1 Cer tificates: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list.  Common name  Certificate  Certificate info This is the name of the certificate. Upload a certificate f ...

  • Robin C01061 - page 44

    gf43 43 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.6 System / Sof tware New software versions for the Robin SIP are released regularly . These versions include improvements and occasionally also introduce new functions. Updating is a two-stage process; the first step is to check whether new sof tware is available. If so, you can initiate the u ...

  • Robin C01061 - page 45

    gf44 44 Manual Robin Compact SIP ENG - v . 3.0.1 T ools:  Restart Robin application  Reboot device  Restore application defaults Starts the Robin software up again. This is faster than rebooting the device. Reboots the complete device. It may tak e 30 seconds before the Robin SIP is active again . Restores the default settings for ...

  • Robin C01061 - page 46

    gf45 45 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.7 System / Switch The Robin SIP has a built-in voltage-free relay contact. This can be used to open a door or a barrier . When a connection has been established between the Robin SIP and a telephone handset, the relay can be operated via key combinations. F or examples on how to connect the R o ...

  • Robin C01061 - page 47

    gf46 46 Manual Robin Compact SIP ENG - v . 3.0.1 ! Note: F or the actions below , the user can enter his/her choice of telephone key combinations (0...9, * and #). !  T o open  T o keep open  T o close  Pulse time  Play sound  Hangup af ter opening  Close door af ter hanging up  Label for ‘pulse’ ...

  • Robin C01061 - page 48

    gf47 47 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.8 System / Info Info displays detailed information about the Robin SIP . Advanced:  Product  Device  Serial number  V ersion  Revision number  Uptime  Load average  T emperature  CPU speed  System clock time  R uns P roduct type ...

  • Robin C01061 - page 49

    gf48 48 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.9 System / Debug The Robin SIP features a built-in ‘Debug’ function . This allows you to create a ‘Network trace’ of all the network traffic to and from the Robin SIP . This tool allows fast and effective resolution of problems with the Robin SIP . The ‘Go to Robin ’ function enabl ...

  • Robin C01061 - page 50

    gf49 49 Manual Robin Compact SIP ENG - v . 3.0.1 T race:  Status  Inter face name  Default sniffer duration  PCAP filter line  Mail result  Mail server  F rom-address  T o-address  Comment  Starting  Stop Indicates the status of the 'T race'. The interface for which the &a ...

  • Robin C01061 - page 51

    gf50 50 Manual Robin Compact SIP ENG - v . 3.0.1 5.2.4.9 System / Logs The Robin SIP registers all events that occur . These are logged in a log file. Log settings:  Max lines to keep in log  Download The number of log file lines that are stored. Download the log file to the PC. Application log:  Timestamp  Log level ? ...

  • Robin C01061 - page 52

    gf51 51 Manual Robin Compact SIP ENG - v . 3.0.1 6 Suppor t F or details of special settings, requests for suppor t and F AQs, please use our ‘online’ support page: http://support.robin.nl ...

  • Robin C01061 - page 53

    gf52 52 Manual Robin Compact SIP ENG - v . 3.0.1 Appendix A, List of key words Default setting: Standard programme setting. DHCP : ‘Dynamic Host Configuration P rotocol’. Computer protocol that describes how a computer can obtain its network settings from a DHCP ser ver . DNS: ‘Dynamic Name System’. P rotocol for managing domain names and ...

  • Robin C01061 - page 54

    gf53 53 Manual Robin Compact SIP ENG - v . 3.0.1 L AN: ‘Local area network’. Local area network of two or more computers that are connected with each other , either directly or via a shared medium. MA C (address): ‘Media Access Control’. The MAC address is a unique identification number that is allocated to a device in an Ethernet network. ...

  • Robin C01061 - page 55

    gf54 54 Manual Robin Compact SIP ENG - v . 3.0.1 SIP : ‘Session Initiation P rotocol’. A protocol that makes multimedia communication (audio , video and other data communication) possible and used among other things for the V oice over Internet P rotocol (V oIP). STUN: ‘Session T raversal Utilities for NA T’. ‘STUN’ is a protocol or too ...

  • Robin C01061 - page 56

    gf55 55 Manual Robin Compact SIP ENG - v . 3.0.1 Appendix B, Electronic lock The Robin has a built-in voltage-free relay contact. The R obin is not able to power a electronic lock, a power supply is required. There are many different electronic locks on the market. W e advise to use the prescribed method of the electronic lock manufacturer to conne ...

Fabricant Robin Catégorie Intercom system

Les documents que nous recevons du fabricant de l'appareilRobin C01061 peuvent être divisés en plusieurs groupes. Ceux-ci sont, entre autres:
- dessins techniques Robin
- manuels d’utilisations C01061
- fiches produit Robin
- dépliants
- ou étiquettes-énergie Robin C01061
Tous sont importants, mais les informations les plus importantes du point de vue de l'utilisation de l'appareil se trouvent dans le manuel d’utilisation Robin C01061.

Un groupe de documents appelé manuels d’utilisation est également divisé en types plus spécifiques, tels que: Manuels d’installation Robin C01061, manuels d’entretien, brefs manuels ou manuels de l’utilisateur Robin C01061. Selon vos besoins, vous devriez chercher le document dont vous avez besoin. Sur notre site, vous pouvez voir le manuel le plus populaire d’utilisation du produit Robin C01061.

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Manuel d’utilisation complet de l’appareil Robin C01061, quelle devrait-elle être?
Le manuel d’utilisation, également appelé le mode d’emploi, ou tout simplement le manuel, est un document technique destiné à aider à utiliser Robin C01061 par les utilisateurs. Des manuels sont généralement écrits par un rédacteur technique, mais dans un langage accessible à tous les utilisateurs Robin C01061.

Le manuel d’utilisation complet Robin, devrait inclure plusieurs éléments de base. Certains d'entre eux sont moins importants, tels que: la couverture / page de titre ou pages d'auteur. Cependant, la partie restante, devrait nous fournir des informations importantes du point de vue de l'utilisateur.

1. Introduction et des conseils sur la façon d'utiliser le manuel Robin C01061 - Au début de chaque manuel, nous devrions trouver des indices sur la façon d'utiliser le document. Il doit contenir des informations sur l'emplacement de la table des matières Robin C01061, FAQ ou des problèmes les plus fréquents - les points qui sont les plus souvent recherchés par les utilisateurs de chaque manuel
2. Table des matières - index de tous les conseils pour lRobin C01061 qui peuvent être trouvés dans le document courant
3. Conseils sur la façon d'utiliser les fonctions de base de l’appareil Robin C01061 - qui devraient nous aider dans les premières étapes lors de l'utilisation Robin C01061
4. Troubleshooting - séquence systématique des activités qui nous aideront à diagnostiquer et ensuite résoudre les principaux problèmes de Robin C01061
5. FAQ - questions fréquemment posées
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