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Mitel 5005 - page 1
USER GUIDE ...
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- iii - Table of Contents 5005 IP PHONE ......................................................................................................... 1 Mitel N etworks™ 5005 IP U se r Gui de ............................................................................... 1 Notice ........................................................................ ...
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Table of Contents - iv - Calls For ...................................................................................................................... .................. 20 Call Park ...................................................................................................................... .................. 20 Call Pick up .......... ...
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- 1 - 5005 IP Phone Mitel Networks™ 5005 IP User Guide Notice The inf ormation co ntaine d in this document is belie ved to be accurate in all res pects bu t is not warranted b y Mitel N etwork s Corporati on (Mitel) . The inf ormation is subjec t to chang e without n otice and shoul d not be c onstrued i n any wa y as a com mitment b y Mitel or ...
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User Guide - 2 - A bout The 5005 IP Phone A bout Your Set The Mite l Network s 5005 I P Phone is a full y-featured, di gital te lephone t hat connec ts direc tly to a 10/100Bas eT Ethern et network . The Mite l Network s 5005 I P phone is s upporte d by the M itel Net works 3100 I ntegrate d Comm unications P latform (ICP) Rele ase 3.0 an d later s ...
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Mitel 5005 - page 7
User Guide - 3 - Important Safe ty Instructions A nd Precautions W hen using your te lephon e equipm ent, basic s afety pr ecautio ns should always be follo wed to reduc e the risk of fir e, electric shoc k and i njury to per sons, inc luding the follo wing: • Do not use t his produc t near water, for ex ample, n ear a bat htub, wash bowl, k itch ...
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User Guide - 4 - Initializing And Registering The Phone IP phon e initia lizatio n occurs autom aticall y when the set is con nected to the networ k. CAUTION: During the initialization process, the phone may download crucial "boot" data from the TFT P server on the netw ork. This w ill be indicated by th e display screen show ing DO NOT P ...
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User Guide - 5 - Adjusting Volume Lev els Ringer Control To adj ust the Ringer Volum e while the s et is ri nging: • Press to incr ease the volum e. • Press to decr ease the volum e. Handset Re ceiver Volum e Contro l To adj ust the Handset Receiv er Volum e when you are using t he han dset: • Press to incr ease the volum e. • Press to decr ...
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Mitel 5005 - page 10
User Guide - 6 - Programming The Function Keys Programm ing the func tion k eys on your 5005 IP phone is do ne either directl y on your phone us ing the PROGRA M key or usi ng the D esktop T ool to acces s the 31 00 ICP on your net work with your computer . Features such as spe ed dial k eys, pro gram ming k ey definitions and Call F orwardi ng can ...
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Mitel 5005 - page 11
User Guide - 7 - Desktop Stan d To tilt th e 5005 IP phone towar ds you, it can be m ounted on a stan d as illus trated below . ...
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User Guide - 8 - Mounting The Phone On The Wall Mounting On The Wall Using S crews (UK/Europe) The 5005 I P phone c an be m ounted dir ectly on a wall us ing m ounting scre ws: 1. Select a locatio n away fr om elec trical ca bles, pipes or other item s behind the m ount ing locat ion that c ould caus e a hazar d when i nserting screws in the wall. ...
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User Guide - 9 - Mounting On The Wall Using The Desktop S tand The 5005 I P phone c an also be mounted o n a wall us ing the desktop s tand. T o mount the p hone in this fas hion, attac h the sta nd to the bas e of the phone in an in verted pos ition and then p lace the stand on th e wall mounting brack et as illust rated. Note: W hile m ounting sc ...
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Mitel 5005 - page 14
User Guide - 10 - Related Topics Standard Usag e • Making & Answer ing Calls • Program (& Advis or y Messages) • Hold • Cancel • Redial • Message • Transf er/Confer ence Key s Pro gra mme d By User • Account Cod e • Answer Exter nal Call • Answer N ext Ca ll • Call Forward • Call Me Bac k • Call Park • Call Picku ...
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Mitel 5005 - page 15
User Guide - 11 - Making A nd Answering Calls To m ake a call us ing the handset: • Lift the handset. • Dial the num ber. Note: To us e a line other than the pr im ary one assigned to the s et, press o ne of the L ine k eys before you dial the n umber . To m ake a call us ing a Speed Cal l ke y: • Lift the handset. • Press the Speed Cal l k ...
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User Guide - 12 - Feature Name Code Follo w Me 622 Follow Me ( I’ m Here) 626 Group Call Pick -Up 666 Last Call Cost Dis play 664 Last Call Duration Displa y 663 Last Num ber Redial 600 Message W aiting 643 Night Ser vice Pic k-Up 633 W ithhold Identit y 676 PIN (Pers onal Ident ific ation Num ber) Codes 634 Recall on Li nes 602 Remote Cal l Forw ...
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User Guide - 13 - Note: A key m ust not have a n existin g feature assign ed to it bef ore it can be progr amm ed. Note: It is not pos sible to ans wer a cal l while pr ogram ming a ke y. It is only pos sible to pr ogram a ke y when in a free s tate or of f hook (state dial to ne). Pres sing the Program Key in ot her states will result in a n error ...
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User Guide - 14 - Call Forward All This feature allo ws you to forward al l your ca lls to another ex tens ion or an extensi on gr oup withou t ringing at your extens ion firs t. If you a lways for ward your c alls to the s am e extension or extension group, you can program a C ALL FORWARD ALL key with this num ber. Alternat ivel y, you can program ...
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Mitel 5005 - page 19
User Guide - 15 - You can as sign eith er one of these Ca ll Forwar ding feat ures to a pr ogramm able k ey but not both to the sam e ke y . Note: When you program this featur e throu gh the Des ktop T ool, there ar e two sta ges. The f irst is to program the num ber of the extension that cal ls will be f orwarde d to b y selecting "Configure/ ...
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User Guide - 16 - Call Me Back CALL ME BACK allo ws you to req uest a c all back after reaching a bus y exte nsion or b usy exter nal line. T he system monitors the extens ion or l ine and ca lls you when it’s free. To reques t a callb ack when you reac h a bus y or unanswer ed tele phone: 1. W ait until you hear a bus y signal when m aking a cal ...
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Mitel 5005 - page 21
User Guide - 17 - To progr am an addit ional LIN E key : 1. Press the PROGRA M ke y. 2. Press the program mable k ey to be use d for an additiona l lin e. 3. Dial 9 fol lowed b y the line number . For examp le, 001, to use Line 1. 4. Press the PROGRA M ke y once again. Th e progr ammable key will now b e set to us e Line 1. To m ake a call us ing a ...
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User Guide - 18 - Transferri ng And Confe rencing Transfer To Tr ansfer an active c all: • W hile in conver sation with an estab lished c all, press TR ANS/CONF . • Dial the num ber of the third part y. • Do one of the follo wing: - To com plete the T ransf er, hang up. - To annou nce the T ransf er, wait for an a nswer, cons ult, and hang up ...
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User Guide - 19 - Advisory M essages You can pr ogram your extens ion to displa y a mess age at a calli ng extensi on; the m essage r emains on the cal ling extens ion’s LCD for the d uration of ringing and is cle ared whe n the caller hangs up or you ans wer the ca ll. Msg . No. Messag e 1A w a y S i c k 2A w a y o n H o l i d a y 3 Back T omor ...
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Mitel 5005 - page 24
User Guide - 20 - To answer interna l and exter nal cal ls in the or der that the y are pres ented at your extens ion: • Press the f lashing ANSW ER NE XT C ALL key. The ANS W ER NE XT C ALL k ey contin ues to flash unt il all i ncom ing calls have bee n answer ed. Au t o - An s w er AUT O- AN S W ER lets you ans wer calls without l ifting the ha ...
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Mitel 5005 - page 25
User Guide - 21 - To ans wer a call th at is ringi ng at ano ther stat ion in your pick -up group: 1. Lift the hands et. 2. Press the program mable k ey assigned t o the C ALL P ICK-UP f eature. Cancel M essage Wait ing If you hav e left a m essage wait ing in dication at another user’s extension a nd wish to cance l it, you can do so via the pr ...
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Mitel 5005 - page 26
User Guide - 22 - To pic k up a call t o a pre- program med ex tension: 1. W hen the DSS/ BLF k ey is flas hing with r inging c adence, lift the ha ndset. 2. Press the program mable k ey assigned t o the DSS/B LF feature. To retr ieve a cal l that has be en he ld by a pre- program med ex tension: 1. W hen the DSS/ BLF k ey is flas hing with held ca ...
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Mitel 5005 - page 27
User Guide - 23 - To ac tivate your ex tensio n’ s speaker during a c all: 1. Press the GRO UP LI STEN ke y . T he GROUP LISTEN ke y lights s olid when the louds peak er is enable d and the f ollowing m ess age is displ ayed: "G ROUP LI STEN". To de-ac tivate your extens ion’ s s peak er: 1. Press the GRO UP LI STEN ke y again. T he G ...
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Mitel 5005 - page 28
User Guide - 24 - Last Call Duration D isplay This f eature enables the dur ation of the last ex terna l call that was m ade from y our extension t o be displa yed on your set’s displa y screen. The d uration of the cur rent cal l is d ynamicall y displa yed durin g the call. To dis play the d uration of the last ex ternal ca ll: 1. W hile your e ...
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User Guide - 25 - To unloc k your exte nsion: 1. W hile your extens ion is idle, pr ess the pr ogramm able ke y assigned t o the PIN CODE featur e. 2. Dial your PIN code. If programm ed, your PIN CODE k ey exti nguishes . 3. Replace your han dset. To m ake an externa l call fr om another us er’s locked extens ion: 1. W hile the extens ion is idl ...
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Mitel 5005 - page 30
User Guide - 26 - Re-establi sh If an exter nal call you have transfer red to ano ther extens ion user is unans wered, the c all re turns to your extens ion. This feature allows you to re-attem pt the transfer. W hen the returned call ri ngs at your extensio n, the ass ociated k ey flashes with ra pid cade nce and a m ess age similar to the fol low ...
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User Guide - 27 - To us e a stored Sp eed Call n umber during a ca ll: 1. Make a c all as per the usual proc edure f or m aking and ans wering calls . 2. W hen you need to ent er the pre- program med num ber y o u have alread y stored, pr ess the k ey programm ed f or the Speed C all num ber you wish t o be trans mitted. Note: Speed ca ll num bers ...
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User Guide - 28 - Index 1 10/100BaseT Ethern et .......................................................................................................................... 2 A Account Code ............................................................................................................................... ...... 18 Adjustin g ............. ...
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User Guide - 29 - F Follow Me ...................................................................................................................... ........................ 15 G Group Listen ............................................................................................................................... ......... 22 H Hold .......... ...
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User Guide - 30 - S Safet y ..................................................................................................................................................... 3 Speed C all ............................................................................................................................... ...... 11, 2 6 Swap .......... ...
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