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BT Diverse 2000 - page 1
Div e rs e 20 0 0 Exe c u t iv e H a n ds et us e r gu ide Th is ha nds et is als o co m p at ib le wit h t he Div ers e 2-Li ne a nd Div ers e ISDN. Ple ase r ef er t o ma i n use r ma nual fo r i nst r uct ions . Th e Div ers e 20 0 0 Exec ut iv e H a nds et is not c om pat ib le wit h t h e Div ers e 1 0 0 0. T o b e use d wit h Div ers e 20 0 0 ...
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BT Diverse 2000 - page 2
Check that your Diverse 2000 Executive Handset is complete. When you unpack you should have: • Diverse 2000 Executive Handset. • Handset car r ying clip. • T wo nickel cadmium (NiCad). rechargeable batteries. • Batter y compar tment cover . For your recor ds For war ranty purposes, pr oof of purchase is requir ed, so please keep your receip ...
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BT Diverse 2000 - page 3
1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ # ✱ 0 RCL PWR . a A At a gl a nc e Power For switching the handset ON and OFF . Recall For use with switchboards and BT Select Ser vices. Phone (green) Used to make and answer calls. End Call (red) Used to end a telephone call. Menu Brings up the menu onto the display . Option buttons Lets you s ...
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BT Diverse 2000 - page 4
2 ...
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BT Diverse 2000 - page 5
3 I n t h is gu ide At a gla nce 1 I nt roduct io n 4 Sett i n g u p 8 Regist er i n g a ne w Div ers e 20 0 0 Exec ut iv e H a nds et wit h a b as e stat ion 12 Usi n g t h e Div ers e 20 0 0 Exec ut iv e H a nds et 17 Add it io nal f eat u r es 33 M a i nt e na nc e 49 He l p 50 T ec h nical i nforma t ion 54 I ndex 56 Hints and tips boxes I n t ...
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BT Diverse 2000 - page 6
4 I nt r oduct io n Please read the instr uctions carefully before use and retain this user guide for future refer ence. For comprehensive instr uctions see your main Diverse user guide. Building up a phone system Y ou can add fur ther handsets to build up a comprehensive and easy-to-use cordless telephone system. Y ou can use up to six separate ha ...
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BT Diverse 2000 - page 7
5 W ARNING 1 Use only approved nickel-cadmium (NiCad) rechar geable batteries. Never use any other batteries, or conventional alkaline batteries. Using such batteries could destroy the battery casing, which is dangerous. Recommended batteries should have a power rating of 600m Ah 1.2V . Suitable batteries are listed on page 7 (batteries are availab ...
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BT Diverse 2000 - page 8
6 W ARNING cont. placed too close. It is recommended you place your Diverse handset at least one metre away from such appliances to avoid any risk of inter ference. 7 If you wear a hearing aid, please note that the Diverse works by sending radio signals between the base station and handset. These signals can inter fere with hearing aids, causing a ...
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BT Diverse 2000 - page 9
7 Approved r echargeable batteries Use only the rechargeable batter y types listed below and do not mix two types in the same handset: Batteries can be obtained from the Diverse Helpline on 0345 908070 or your local BT shop. Nickel-cadmium Saft RC6 Panasonic P-60 AA/1P Philips R6 NC-P UCAR RC6 DAIMON ACCU 1000 V ar ta Accu Plus Ni-Cd 1.2V No. 5006 ...
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BT Diverse 2000 - page 10
8 Important When replacing batteries always use good quality nickel cadmium (NiCad) rechargeable AA types with at least 600mAh capacity in order to achieve the specified operating time. Never use other batteries or conventional alkaline batteries. They could result in a shor t circuit or destr oy the batter y casing. Recommended rechargeable batter ...
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BT Diverse 2000 - page 11
9 3 Cha r g e t h e ha nds et b att er i es fo r at le ast 1 6 h ou rs Place the handset on the base station or charging unit (available separately). The handset can be charged face up or down. Make sure that the contacts on the bottom end of the handset are touching both charging contacts. When the handset batteries are charging, the green CHARGIN ...
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BT Diverse 2000 - page 12
10 Battery performance Af t er c ha rgi n g you r Div ers e 20 0 0 Exe c u t iv e H a nds et for t he f i rst t i me , subs equ e nt ch argi n g ti me fo r t he ha nds et b att er ie s is a p pr oxi mat e l y 4-5 h ou rs . B att er ie s a nd c as e m a y b e c o me wa rm du r i n g c h a rg i n g . Th is is norm al a nd n ot da ng er ous . U nde r ...
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BT Diverse 2000 - page 13
11 If the symbol flashes c ont i nuous l y , it m ea ns t he h a nds et is eit he r out o f r a n g e or is not r egiste r ed wit h t he b ase st at ion . T o r egis t er , fo l l o w t h e st eps o n pag e 12. All a ddit io nal ha nd sets you purc hase w ill need to b e i nd ividuall y r egis t er ed wit h t he b as e st at ion b efo r e t h ey wi ...
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BT Diverse 2000 - page 14
12 PHONEBOOK , to enter use and alter phonebook entries. INT INTERNAL . REDIAL . ▲ Move UP thr ough menu. ▼ Move DOWN thr ough menu. GO BACK to previous menu. OK OK . ACTIV A TE . DELETE . < BACK . > FORW ARD . Regist er i n g a ne w Div e rs e 20 0 0 Exe c u t iv e H a n ds et wit h a b as e s t at io n Y our handset of fers a menu-drive ...
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BT Diverse 2000 - page 15
13 Registering the Diverse 2000 Executive Handset to a Diverse 201 0/201 5 base station • Press the PWR button to switch the handset ON. Display shows REGISTER? At t h e b as e st at ion : • Press and hold down the grey P AGER button, until you hear the tone (after about ten seconds). • Press the option button below OK on the display . • En ...
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BT Diverse 2000 - page 16
14 Registering a Diverse 2000 Executive Handset with Diverse 2-Line or Diverse ISDN base station • Press the PWR button. The display shows REGISTER . On the base station: • Press the green LED button (this will flash during the registration process). On the handset: • Press the option button below OK on the display . • Enter the base statio ...
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BT Diverse 2000 - page 17
15 T o remove a handset r egistered at a Diverse 20 1 0/20 1 5 base station This deletes handset registration from a base station. • Press the MENU button select SETTINGS using the DOWN ar r ow . • Press OK . Display shows a list of menu options. • Use the DOWN ar r ow to highlight BASE SETTINGS . • Press OK . Display shows base station num ...
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BT Diverse 2000 - page 18
16 T o remove a handset r egistered with the Diverse ISDN and 2-Line Y ou can use any Executive Handset to remove the registration of another handset. The handset used must be switched ON: • Press the MENU button. The main menu is displayed. • Press the DOWN ar row to display SERVICE . • Press OK . • Press NEXT to display CANCEL REGISTER . ...
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BT Diverse 2000 - page 19
17 Usi n g t h e Div e rs e 20 0 0 Exe c u t iv e H a n ds et O n/Off a nd Pr ot e ct ed m odes The handset can be operated in one of three dif fer ent modes: OFF Phone calls cannot be made and the handset does not respond to incoming calls. The display is blank. • To switch ON, press the PWR button briefly . The display is activated. ON Y ou can ...
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BT Diverse 2000 - page 20
18 PROTECTED This setting stops you accidentally operating the handset’s keypad when car r ying it around. Y ou can still receive incoming calls but cannot make outgoing calls. • To switch to PROTECTED when the handset is ON, press the PWR button briefly . Display shows KEYPAD LOCKED . • To switch back ON, press the PWR button again briefly . ...
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BT Diverse 2000 - page 21
19 If another handset is already being used to make an exter nal call, your handset will display ––– flashing and the word EXTERN and you will hear the inter nal ‘b us y ’ signal. T o end a call • Press the END CALL button. Or • Place the handset back on the base station or charger . T o accept an incoming call The phone rings and the ...
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BT Diverse 2000 - page 22
20 Pagi n g a nd m ak i ng c al ls b e t ween h and se ts T o make an internal intercom call • Press the INT option. • Dial the inter nal handset number you wish to call. T o call all other handsets register ed to the same base • Press the INT option. • Press the ✱ button. Display shows all handsets registered. • All handsets are called ...
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BT Diverse 2000 - page 23
21 T o put an outside call on hold while you make an internal call • Press the INT option. • Dial the extension number you wish to contact. • To go back to your caller press RECALL . The inter nal number you called will hear inter nal busy tone and will need to pr ess the END button to end the connection. T o transfer an external call between ...
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BT Diverse 2000 - page 24
22 Usi n g t h e Pho ne Bo o k Y our Diverse 2000 Executive Handset has a Phone Book which stores up to 100 names and numbers in the memor y (the longer the name, the more memor y will be used). Y ou can use the Phone Book to look up numbers and then dial them directly . T o add a number and name to the Phone Book • Press the PHONE BOOK option, t ...
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BT Diverse 2000 - page 25
23 • Use the keypad to input the telephone number you wish to store. • Press the ACTIV A TE button. • Select OK to save the entr y . The name and number has now been stored in the phonebook, and the display briefly shows ‘ENTRY STORED’ . T o dial a number stored in the phone book • Press the PHONEBOOK option. The display highlights numb ...
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BT Diverse 2000 - page 26
24 T o change an entry • Press PHONEBOOK option. • Highlight the number/name you wish to change using the UP and DOWN options. • Press ACTIV A TE . • Use the UP and DOWN options to highlight EDIT ENTRY . • Press OK and the display takes you to the name/number you wish to change. • Use the BACK , FORW ARD and DELETE options and keypad to ...
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BT Diverse 2000 - page 27
25 T o delete all Phone Book entries • Press PHONEBOOK , then press ACTIV A TE . • Use UP and DOWN options to highlight DELETE DIRECTORY . • Press OK . The display will ask you to ENTER PIN . • Enter you 4 digit PIN (default 0000 ). • Press OK . The display will ask if you wish to DELETE ALL ENTRIES? • Select YES . All entries are now d ...
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BT Diverse 2000 - page 28
26 Handset volume – increases or decreases the earpiece volume. Ringer Options – adjusts the volume and tone of the handset ringer . Register – see page 12. Base settings – see your base station user guide. Handset settings – displays all settings on your handset for you to change. T o adjust the handset volume Y ou can set the handset vo ...
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BT Diverse 2000 - page 29
27 T o adjust t h e r i ng er v o l u me . • Highlight RINGER VOLUME and pr ess OK . Display shows steps to indicate volume level, and rings that level to demonstrate ( 1-6 ). • Use BACK and FORW ARD ar r ows to select desired level. • Press OK . The handset will beep to confirm and move back to pr evious menu. T o adjust r i ng er t on e . ? ...
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BT Diverse 2000 - page 30
28 Beeps – activates and removes advisor y beeps and war nings. Auto Backlight – switches a light ON and OFF behind the display . Auto T alk – for automatic call acceptance. The handset automatically answers an incoming call when picked up from the base station or charger . This can be de-activated. Change PIN – see page 34, Additional feat ...
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BT Diverse 2000 - page 31
29 Error beep Lets you know that you have made a mistake when following a procedure. Default setting is ON. In range beep Tells you the handset is back within range of the base station. Default setting is OFF . • Press the MENU button. • Select SETTINGS . • Select HANDSET SETTINGS . • Select BEEPS . • Switch the beep you want to modify . ...
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BT Diverse 2000 - page 32
30 T o switch auto talk ON and remove it Auto talk is for automatic connection to the caller , on lifting the handset from the base.The default setting is ON. • Press the MENU button. • Select SETTINGS . • Select HANDSET SETTINGS . • Select AUTO TALK . • Press the ON or OFF option. • Press OK to confir m. Or • Press the GO BACK symbol ...
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BT Diverse 2000 - page 33
31 If you accidentally set the wrong language • Press the MENU button until you exit the menu completely . • Press the MENU button again. • Press the UP and DOWN ar rows until one of these words appear: – Einstellingen – Reglages – Impostazion – Ajuste – Instellingen – Programgôes • Press OK . • Press the UP and DOWN ar rows ...
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BT Diverse 2000 - page 34
32 T o alter the sensitivity level of the baby alarm Set the sensitivity before you activate the baby alarm • Press the MENU button. • Select SETTINGS . • Select HANDSET SETTINGS . • Select BABYALARM LEVEL . • Use the BACK and FORW ARD ar rows to select the sensitivity level: 1 = least sensitive; 3 = most sensitive. • Press OK . (See pa ...
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BT Diverse 2000 - page 35
33 Add it io nal f e at u r es Cal l t i me r Y our Diverse 2000 Executive Handset automatically times the duration of all exter nal calls. The handset display shows the call duration during your call and for a few seconds after it is completed. Sec ur i ty Using and changing the security code and handset PIN As a digital phone system, your Diverse ...
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BT Diverse 2000 - page 36
34 T o set or change the handset PIN (personal identification number) A PIN on your handset protects information, such as numbers stor ed on the memor y fr om unauthorised access. If you change your Executive Handset PIN, please keep a note of it in the box provided at the front of this book. • Press the MENU button • Use UP and DOWN to highlig ...
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BT Diverse 2000 - page 37
35 T r y not t o fo rg et yo u r PIN nu mb er b e c aus e exp er t t e c h ni c al h e l p wil l b e ne eded t o r el eas e t he p ho ne . If yo u do fo r g et y ou r PIN, co nta ct t h e Div ers e He l pli ne on 0345 908070 . O p er at i n g wit h a dd it ional b as e st at ions Y ou can r egister your Diverse 2000 Executive Handset with up to six ...
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BT Diverse 2000 - page 38
36 T o set the Diverse 2000 Executive Handset to search first for a specific base signal If you are using your handset in an area where two base signals overlap, we recommend that you specify a prefer red base signal for your handset to search for first. If the handset does not find a clear signal from this base it will then resor t to finding an a ...
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BT Diverse 2000 - page 39
37 If y ou wa nt yo u r ha nds et t o s ea rc h fo r onl y on e b as e , a nd not s wit c h t o s ea rc h i n g for a b ett er s i g nal , se le ct FIXED SELECTION in s t e a d of PRIORITY SELECT . T o remove r egistration of a handset at the base station • Press MENU . • Select SETTINGS , OK . • Select BASE SETTINGS . • Highlight the base ...
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BT Diverse 2000 - page 40
38 B ab y Ala r m T o switch the baby alarm ON and OFF The baby alarm sets up a connection between two handsets registered to the same base. When a noise registers in the first handset, the second handset rings. If the call to the second handset is answered, conversation is possible. The default setting for this ser vice is OFF . The baby alarm wil ...
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BT Diverse 2000 - page 41
• Press ACTIV A TE . STORE will be highlighted on the display . • Press OK . Display will show BABY ALARM ACTIVATED INTERNAL and the number of the handset that will be called. T o switch the baby alarm off • Press the OFF option shown on the screen. (See page 32 for how to alter baby alarm sensitivity .)Y ou need to set the sensitivity before ...
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BT Diverse 2000 - page 42
Or • Press GO BACK symbol to come out of the menu without setting up call bar ring. Sh or t Cu t s Y ou can use the shor t cut menu to reduce the number of keypad presses required to operate a number of functions. Shor t cuts work with 1010, 1015, 2010 and 2015 base stations. The pre-set short cuts The shor t cuts you are most likely to need are ...
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BT Diverse 2000 - page 43
41 Pre-set short cut menu These shor t cuts must be stored in the memor y befor e you can use them. See above. T o store the pr e-set short cuts • Press the MENU button. • Use the UP or DOWN options to highlight SHORT CUT . • Press OK . If previous shor t cuts have been created, they ar e displayed, other wise the display shows ------. • Us ...
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BT Diverse 2000 - page 44
42 T o create a new short cut Y ou can set your own shor t cuts to suit your needs. • Press the MENU button. • Use the UP or DOWN option to highlight SHORT CUT . • Press OK . If previous shor t cuts have been created, they are displayed, other wise the display shows ------. • Use the UP or DOWN option to highlight a shor t name or , if no n ...
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BT Diverse 2000 - page 45
43 Add i n g s ho r t code f u nct ions . • Press ACTIV A TE . • Use the UP or DOWN option to highlight INSERT FUNCTION . • Press OK to display a list of functions. • Use the UP or DOWN option to highlight the function you want. • Press OK . The screen displays the character representing the function you want. See the following function t ...
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BT Diverse 2000 - page 46
44 Function Display Request PIN Code C Request number N Inser t pause P Request acknowledgement Q Base Prompt B INT button I SET button S Redial button W End Call E Temporar y switch to tone M F u nct io n t ab le Expla i ni ng t he f u nct ion t ab le . Request PIN code (C) The shor t cut is inter r upted and you can enter a PIN of your choice (e. ...
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BT Diverse 2000 - page 47
The table below shows some of the default short cut names, content and explanation Using the “Call Barring on” shortcut will do the following for you • Press the SET button. • Press the # button followed by the 8 and 4 buttons. • Request a PIN number . The user will have to enter the PIN number and OK it. • Press the 1 button. This will ...
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BT Diverse 2000 - page 48
T o use a short cut Y ou can use a shor t cut while the phone is in standby . • Press the MENU button. • Use the UP or DOWN option to highlight SHORT CUT . • Press OK . • Use the UP or DOWN option to highlight the shor t cut you want. • Press ACTIV A TE . • Use the UP or DOWN option to highlight START . • Press OK . The shor t cut seq ...
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BT Diverse 2000 - page 49
Ed it i ng . • Use the UP or DOWN option to highlight DISPLAY ENTRY . • Press OK . The shor t cut name and content is displayed with the cursor positioned at the end of the line. • Use the LEFT and RIGHT options to move the cursor; the BACK option to delete the character to the left of the cursor; the keypad to inser t a character or number; ...
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BT Diverse 2000 - page 50
T o delete all short cuts • Press the MENU button. • Use the UP or DOWN option to highlight SHORT CUT . • Press OK . • Use the UP or DOWN option to highlight the shor t cut you want. • Press ACTIV A TE . • Use the UP or DOWN option to highlight DELETE MEMORY . • Press OK . Display prompts you to enter the handset PIN number . • Ente ...
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BT Diverse 2000 - page 51
49 M a i nt e na nc e General Simply clean the handset and base station with a damp cloth (not wet) or antistatic wipe. Never use a dr y cloth as this may cause a static shock. Ser vice Within the warranty period If you experience a problem with your Diverse 2000 Executive Handset you should contact the Diverse Helpline on 0345 908070 . Calls are c ...
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BT Diverse 2000 - page 52
50 He l p Y our Diverse 2000 Executive Handset has been designed for ease of use. If you do experience any dif ficulties, please refer to the following section before contacting the Diverse Helpline on 0345 908070 . Emergency Calls Th e em erg enc y se rvic es ca n b e c o nt act ed i n t he UK b y dial l i n g 999 , or 11 2 wh ic h is valid i n a ...
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BT Diverse 2000 - page 53
51 Replacing handset batteries After a time, you may find that the handset batteries are r unning out of charge more quickly . This is a standar d sign of wear and the batteries will need replacing with approved batteries. Recommended batteries should have a power rating of 600m Ah 1.2V . Batteries are available from the Diverse Helpline on 0345 90 ...
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BT Diverse 2000 - page 54
52 If y ou h a v e a pr ob le m , t h e fo ll o wi ng si m ple s o l u t io ns ma y pr ovide t h e a n sw er . No display appears Is the handset switched on? The batter y may be flat or dead. Recharge or replace the batter y . No dial tone Is the telephone line cord plugged into the phone socket and the base station? If other handsets are register ...
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BT Diverse 2000 - page 55
53 Th e ra dio s i gnals fr o m t h e ha nds et t o b as e st at ion c a n caus e u nple as a nt i nt er f er enc e fo r p e o ple wit h he a r i ng a ids . If y ou a r e st il l exp erie nci n g d iff ic u lt y , pl eas e c all t he Div ers e Hel pl i ne o n 0345 908070 . ...
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BT Diverse 2000 - page 56
54 T ec h ni ca l i n for ma t i on Environment Y our Diverse 2000 Executive Handset should be kept free of dust, moisture, high temperature, vibration and should not be exposed to direct sunlight. Do not stand it on carpets or other sur faces which generate fibres or place it in locations which prevent the free flow of air over its sur faces. Rang ...
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BT Diverse 2000 - page 57
55 C on n e c ting to s w i tch bo a rd s The Diverse 2000 Executive Handset is only approved for use with a base which is compatible with switchboards, including those which do not provide secondar y pr oceed indication. If you would like a list of suitable switchboards, contact BT on 0800 800 154 . If you do have a compatible switchboard, it cann ...
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BT Diverse 2000 - page 58
56 I n dex At a glance 1 Answer call 19 Auto talk 30 Baby alarm 32, 38, 39 Backlight 29 Base selection 35 Base name 36 Base stations 35 Batteries approved types 7 batteries low 10 charging 9 installing 8 per for mance 10 Belt clip 9 Call bar ring 39 Call timer 33 Display symbols 12 Emergency calls 40, 50 Extension number 20 Handset settings 27, 28 ...
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BT Diverse 2000 - page 59
57 PIN (Personal Identification Number) 34 Protected keypad 18 Quick search 23 Range 7 2010/2015 registering with 13 2-Line registering with 14 Redial 19 Registering with base stations 12 Removing registration with 2010/2015 15 with 2-Line and ISDN 16 Resetting 32 Retur ning your handset 49 Ringer tone 27 Ringer volume 27 Security 33 Settings 25 Se ...
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BT Diverse 2000 - page 60
58 No t e s ...
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BT Diverse 2000 - page 61
Off ic es i n Eu ro p e , N or t h Ame r ic a, J a pa n a nd Asia Pac if ic . The ser vices described in this publication are not always available and may change from time to time. W e provide ser vices and equipment under a standard contract. Nothing in this publication forms any par t of any contract. © British Telecommunications plc 1998. Regis ...
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