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Sony SPP-IM977 - page 1
3-221-214- 12 (1) ©2000 Sony Corporation Operating Instructions SPP-IM977 US 2-Line Cor dless T elephone ...
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Sony SPP-IM977 - page 2
2 US Owner’s Record The model and the serial numbers are located at the bottom of the unit. Record the serial number in the space provided below. Refer to these numbers whenever you call upon your Sony dealer regarding this product. Model No. SPP-IM977 Serial No. ________________ ...
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Sony SPP-IM977 - page 3
3 US 8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it. 9. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. 10. Never push objects of any kind into this product through cabinet slots as they may touch dangero ...
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Sony SPP-IM977 - page 4
4 US 13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 14. Do not use the telephone to report a gas leak in the vicinity of the leak. SA VE THESE INSTRUCTIONS CAUTION: To reduce the risk of fire or injury to persons by battery, read and follow these inst ...
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Sony SPP-IM977 - page 5
5 US Caution You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protec ...
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Sony SPP-IM977 - page 6
6 US Table of contents T able of contents Getting Started 8 Read this first 9 Step 1: Checking the package contents 10 Step 2: Setting up the base phone 14 Step 3: Preparing the battery pack 17 Step 4: Entering the area code 20 Identifying the parts Basics 24 Making calls 28 Redialing 29 Making another call while talking 30 Receiving calls 33 Recei ...
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Sony SPP-IM977 - page 7
7 US Table of contents Caller ID Features 52 Understanding the Caller ID service 52 When you receive a call 53 Looking at the Caller ID list 53 Viewing the Caller ID list 54 Erasing data from the Caller ID list 56 Using the Caller ID list 56 Calling back a number from the Caller ID list 57 Storing a number of the Caller ID list into the Phone Direc ...
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Sony SPP-IM977 - page 8
Getting Started 8 US Getting Started Base phone Read this first Before you use your phone, you must first set it up. Here’s a quick way to set up your phone: Steps 1, 2, 3 and 4. Step 2 (pages 10 to 13) Next, you need to do three things to set up the base phone, including finding the best location for the base phone. Step 3 (pages 14 to 15) Then, ...
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Sony SPP-IM977 - page 9
Getting Started 9 US Getting Started Telephone line cords (3) Handset AC power adaptor (AC-T128) Wall bracket for base phone Base phone Rechargeable battery pack (BP-T23) Step 1 Checking the package contents Make sure you have received the following items in the package. If anything is missing, contact your local Sony dealer. Belt clip ...
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Sony SPP-IM977 - page 10
Getting Started 10 US Step 2 Away from television sets and other electronic equipment Away from a microwave oven Away from excessive moisture, extremely low temperatures, dust, mechanical vibration, or shock Away from a personal computer Away from another cordless telephone Near a central location and on a level surface Away from heat sources, such ...
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Sony SPP-IM977 - page 11
Getting Started 11 US Getting Started continued 1 Connect the telephone line cord to the L1/L1+L2 jack and to a telephone outlet. 2 Connect the AC power adaptor to the DC IN 9V jack and to an AC outlet. 3 Raise the antenna. Make sure it points towards the ceiling. Hook the cord. To L1/L1+L2 3 Connect the base phone If you want to hang the base phon ...
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Sony SPP-IM977 - page 12
Getting Started 12 US Step 2: Setting up the base phone (continued) 1 Connect the telephone line cords to the L1/L1+L2 and L2 jacks and to the telephone outlets. 2 Connect the AC power adaptor to the DC IN 9V jack and to an AC outlet. 3 Raise the antenna. Make sure it points towards the ceiling. Hook the cord. To L2 3 To DC IN 9V To an AC outlet To ...
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Sony SPP-IM977 - page 13
Getting Started 13 US Getting Started Notes • Use only the supplied AC-T128 AC power adaptor. Do not use any other AC power adaptor. • Connect the AC power adaptor to a continuous power supply. • Place the base phone close to the AC outlet so that you can unplug the AC power adaptor easily. Tips • If your telephone outlet is not modular, co ...
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Sony SPP-IM977 - page 14
Getting Started 14 US Pr eparing the battery pack Charge the battery pack for more than 12 hours before you start using your phone. 1 Slide open the battery compartment lid of the handset. 2 Insert the battery pack (with contacts facing down) into the battery compartment. 3 Close the battery compartment lid. 4 Place the handset on the base phone. Y ...
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Sony SPP-IM977 - page 15
Getting Started 15 US Getting Started continued Battery duration A fully charged battery pack lasts for about: • Approx. 7 hours when you use the handset continuously • Approx. 7 days when the handset is in standby mode. Notes • The battery pack will gradually discharge over a long period of time, even when not in use. • If you leave the ba ...
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Sony SPP-IM977 - page 16
Getting Started 16 US Step 3: Preparing the battery pack (continued) Handset spare battery usage As only one battery pack is supplied with this unit, it is necessary to purchase an additional battery pack (not supplied) for use as a handset spare battery pack. 1 Open the battery compartment lid of the base phone. 2 Insert the battery pack (with con ...
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Sony SPP-IM977 - page 17
Getting Started 17 US Getting Started Entering the area code When you use this phone for the first time, or move to an area that has a different area code, you must enter your home area code. Otherwise, you cannot use some functions of this phone and the Caller ID functions. This is also necessary because the phone must be able to select an area co ...
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Sony SPP-IM977 - page 18
Getting Started 18 US 5 Enter three digits of your home area code using the dialing keys. 6 Press (PGM) . You will hear a long confirmation beep. Notes • If the home area code is already entered, it appears on the display in step 4. To enter a different home area code, see “To change the home area code” below. • Do not allow more than 20 se ...
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Sony SPP-IM977 - page 19
Getting Started 19 US Getting Started 4 Select the number (” # 1“ to ” # 5“) to enter the local area code by turning Jog Dial. 5 Press Jog Dial. ”ENTER AREA CODE“ appears on the display. 6 Enter three digits of the local area code using the dialing keys. 7 Press (PGM) . You will hear a long confirmation beep. Notes • If the local area ...
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Sony SPP-IM977 - page 20
Getting Started 20 US Identifying the parts Refer to the pages indicated in parentheses for details. 1 2 3 4 9 7 qf qg qh qj qk ql wd 5 0 ws wa qd qa 6 8 w; wf qs Base Phone 1 Display window (p. 24, 34, 52) 2 MESSAGES lamp (p. 61) Flashes when you have messages. 3 NEW CALL lamp (p. 53) Flashes when there is a “NEW” data in the Caller ID list. 4 ...
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Sony SPP-IM977 - page 21
Getting Started 21 US Getting Started continued wh wk wg wj wl qj PGM (program) button (p. 34) Used to store numbers for speed dialing. qk REDIAL/PAUSE button (p. 28, 35) Redials the last number called/ inserts a pause in the dialing sequence. ql DIAL MODE switch (p. 13) Selects pulse or tone dialing. w; SPEED DIAL button (p. 34) Automatically dial ...
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Sony SPP-IM977 - page 22
Getting Started 22 US Identifying the parts (continued) 1 Antenna 2 Speaker 3 Jog Dial (p. 17, 37, 53) 4 LINE buttons (1, 2) (p. 24, 30) Lets you make or receive a call. 5 INTERCOM button (p. 45) Lets you talk by using the base phone and handset. 6 HOLD button (p. 25) Puts a call on hold. 7 Battery compartment (p. 14) 8 TONE button (p. 25) Allows y ...
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Sony SPP-IM977 - page 23
Getting Started 23 US Getting Started qk ql qk qk qg REDIAL/PAUSE button (p. 28, 38) Redials the last number called/ inserts a pause in the dialing sequence. qh PGM (program) button (p. 17, 37) Used to store numbers in Phone Directory. qj Microphone qk I (HEADSET) jack (p. 25, 30, 64) ql VOL (volume) switch (p. 25) Adjusts the handset volume. ...
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Sony SPP-IM977 - page 24
Basics 24 US 1 Pick up the handset from the base phone. 2 Press (LINE 1) or (LINE 2) to select the line. The corresponding line button lights up. “TALK” appears on the display and the display also shows the talk time in hours, minutes and seconds. You will then hear a dial tone. “HANDSET IN USE” appears on the display of the base phone and ...
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Sony SPP-IM977 - page 25
Basics Basics 25 US To Adjust the handset volume Put a call on hold Switch to tone dialing temporarily Notes • When you increase the sound volume, in some cases the back ground noise may be increased as well. You should adjust the volume accordingly. • If your conversation is muted and “CHANNEL SEARCHING...” appears on the display, move clo ...
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Sony SPP-IM977 - page 26
Basics 26 US Making calls (continued) If the battery becomes weak during a call The handset will beep every three seconds five times and E and “BATTERY LOW” appears on the display. Finish your call and charge the battery pack. For optimum performance, charge the battery for a full 12 hours. Note that during the first 10 - 15 minutes of charging ...
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Sony SPP-IM977 - page 27
Basics Basics 27 US Making calls through the speakerphone Press (LINE 1) or (LINE 2) on the base phone. “SPEAKERPHONE” appears on the display and the display also shows the talk time in hours, minutes and seconds. The corresponding line button lights up. Dial the phone number. To adjust the speaker volume, press (VOLUME)(+) or (- -) . Each pres ...
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Sony SPP-IM977 - page 28
Basics 28 US Redialing 1 Press (LINE 1) or (LINE 2) to select the line. The corresponding line button lights up. 2 Press (REDIAL/PAUSE) to redial the last number dialed. Note If the number exceeds 32 digits or if it is erased, five short error beeps will alert you that the number cannot be redialed. Tip The number to be redialed is the last number ...
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Sony SPP-IM977 - page 29
Basics Basics 29 US Making another call while talking Example: Making a call on line 2 while talking on line 1 1 Press (HOLD) while talking. The line 1 is put on hold and the LINE 1 button flashes slowly. 2 Press (LINE 2) . 3 Dial a phone number for the second party. Now you can talk to the second party on line 2. 4 To put on hold line 2 and resume ...
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Sony SPP-IM977 - page 30
Basics 30 US 1 When you hear the phone ring, press (LINE 1) or (LINE 2) whichever button is flashing. The corresponding line button lights up. “TALK” appears on the display and the display also shows the talk time in hours, minutes and seconds. “HANDSET IN USE” appears on the display of the base phone and the line button on the base phone d ...
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Sony SPP-IM977 - page 31
Basics Basics 31 US Note If another call comes in by “call waiting” service while conversing with an outside caller, you will hear two short beeps. Tip To inform you of an incoming call, the display shows “ ** RINGING ** ” when ringing. If you have subscribed to the Caller ID service; • the caller’s number and/or name appears on the dis ...
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Sony SPP-IM977 - page 32
Basics 32 US Receiving calls (continued) To Adjust the speaker volume Adjust the ringer volume of the base phone Put a call on hold Mute your voice Switch to another call (“call waiting” service*) * You need to subscribe to the service from your telephone company. Do this During speakerphone conversation, press (VOLUME)(+) or (- -) . Each press ...
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Sony SPP-IM977 - page 33
Basics Basics 33 US Receiving a call while talking If another call comes in while talking on the other line, the corresponding line button will flash. Example: Receiving a call on line 2 while talking on line 1 1 Press (HOLD) while talking. The line 1 is put on hold and the LINE 1 button flashes slowly. 2 Press (LINE 2) . Now you can talk to anothe ...
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Sony SPP-IM977 - page 34
34 US Telephone Features Storing phone numbers and names Example : to store “SONY” “123-4567”. 1 Press (PGM) . “PROGRAM” appears on the display. 2 Press (SPEED DIAL) . “ENTER 0 TO 9” appears on the display. 3 Press one of the dialing keys ( (0) to (9) ) to store a phone number on. You will hear a confirmation beep. 4 Enter the name ...
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Sony SPP-IM977 - page 35
Telephone Features 35 US Telephone Features continued 5 Press (PGM) . “ENTER NUMBER” appears. 6 Enter the phone number. You can enter up to 32 digits, including a tone and a pause, each of which is counted as one digit. When the phone number of 17 digits or more has been entered , the phone number appears in two lines. 7 Press (PGM) . You will ...
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Sony SPP-IM977 - page 36
36 US Telephone Features Making calls with speed dialing 1 Press (LINE 1) or (LINE 2) to select the line. 2 Press (SPEED DIAL) . 3 Enter the desired speed dialing number ( (0) to (9) ). The phone number stored as the speed dialing number will be dialed. To check the phone number before speed dialing When not making a call with the base phone, press ...
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Sony SPP-IM977 - page 37
Telephone Features 37 US Telephone Features You can dial a number by scrolling through the Phone Directory, in which up to 50 phone numbers can be stored. Storing phone numbers and names Example : to store “SONY” “123-4567”. 1 Press (PGM) . (Be sure not to press (LINE 1) and (LINE 2) .) If “DIRECTORY” is not flashing, turn Jog Dial down ...
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Sony SPP-IM977 - page 38
38 US Telephone Features Phone Directory (continued) 4 Press (PGM) . “ENTER NUMBER” appears. 5 Enter the phone number. You can enter up to 32 digits, including a tone and a pause, each of which is counted as one digit. When the phone number of 17 digits or more has been entered, the phone number appears in two lines. 6 Press (PGM) . You will he ...
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Sony SPP-IM977 - page 39
Telephone Features 39 US Telephone Features Changing a stored name and/or phone number 1 Display the name and phone number you want to change by doing steps 1 and 2 in “Making calls from the Phone Directory” on page 40. 2 Press Jog Dial. 3 Turn Jog Dial up to make “EDIT” flash and press Jog Dial. The cursor flashes at the last character of ...
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Sony SPP-IM977 - page 40
40 US Telephone Features Erasing a memory location 1 Display the name and phone number you want to erase by doing steps 1 and 2 in “Making calls from the Phone Directory”. 2 Press Jog Dial. 3 Turn Jog Dial up to make “ERASE” flash and press Jog Dial. 4 Turn Jog Dial up to make “YES” flash, then press Jog Dial. You hear a long confirmati ...
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Sony SPP-IM977 - page 41
Telephone Features 41 US Telephone Features Tips • You may press (LINE 1) or (LINE 2) to make a call instead of doing steps 3 and 4. • When you press Jog Dial in step 4, the vacant line is automatically connected. When neither line is in use, line 1 is connected. About the search order The names appear in the following order when you turn Jog D ...
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Sony SPP-IM977 - page 42
42 US Telephone Features 1 Press (PGM) . 2 Turn Jog Dial up to make “RINGER” flash. 3 Press Jog Dial. 4 Turn Jog Dial to choose the line you want to set the ringer type. 5 Press Jog Dial. The current ringer type appears. 6 Press one of the dialing keys ( (1) to (4) ) to select a ringer type. You will hear the corresponding ringer tone. 7 Press ...
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Sony SPP-IM977 - page 43
Telephone Features 43 US Telephone Features RINGER OFF SELECTED Turning off the ringer of the handset 1 Perform steps 1 to 5 on page 42. 2 Press (0) . You will hear a confirmation beep. 3 Press (OFF) . When “RINGER” is set to “RINGER OFF” The handset won’t ring. You can still make calls, and also receive calls if another telephone connect ...
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Sony SPP-IM977 - page 44
44 US Telephone Features You can easily switch between the handset and speakerphone on the base phone without disconnecting the call. The call on line 1 will be switched to line 1 on another phone and that on line 2 is switched to line 2. To switch from the base phone to the handset Example: While talking on line 1: 1 Press (HOLD) on the base phone ...
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Sony SPP-IM977 - page 45
Telephone Features 45 US Telephone Features To talk from the base phone to the handset Press (INTERCOM) on the base phone. The base phone and handset ring and “ ** PAGING ** ” appears on the display. When a person at the handset presses (INTERCOM) , you can talk with each other. “INTERCOM” appears on the display and the INTERCOM lamp on the ...
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Sony SPP-IM977 - page 46
46 US Telephone Features Note While conversing with an outside caller via the base phone or handset, you cannot make an intercom call. If you press (INTERCOM) , you will hear a busy tone. Tips • You can receive an intercom call on the handset even when “RINGER” is set to “RINGER OFF”. • You can receive an intercom call on the base phone ...
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Sony SPP-IM977 - page 47
Telephone Features 47 US Telephone Features You can transfer a call between the handset and base phone without disconnecting the call. To transfer from the base phone to the handset 1 Press (INTERCOM) to page the handset. The call is put on hold on the base phone and the handset rings. “ ** PAGING ** ” appears on the display of both the base ph ...
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Sony SPP-IM977 - page 48
48 US Telephone Features To transfer from the handset to the base phone 1 Press (INTERCOM) to page the base phone. The call is put on hold on the handset. After the base phone rings twice, you will be connected automatically. When a person at the base phone answers, you can talk with each other. “INTERCOM” appears on the display of both the bas ...
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Sony SPP-IM977 - page 49
Telephone Features 49 US Telephone Features continued Having a confer ence call You can talk on two lines at the same time and you can also talk on one line, the handset and the base phone at the same time. Making another call while talking You can talk with two parties at the same time using both line 1 and line 2. (Three-way conference) 1 Press ( ...
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Sony SPP-IM977 - page 50
50 US Telephone Features Having a conference call (continued) Receiving a call while talking If another call comes in while talking, the LINE 1 or LINE 2 button on which another call is coming will flash. 1 Press (HOLD) . The line in use is put on hold. 2 Press (LINE 1) or (LINE 2) , on which another call is coming. 3 Press (CONF) (conference). Now ...
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Sony SPP-IM977 - page 51
Telephone Features 51 US Telephone Features Switching conference from the handset to the base phone 1 Press (HOLD) on the handset to put both lines on hold. The LINE 1 and LINE 2 buttons on the handset and the base phone flash. 2 Press (CONF) on the base phone to resume the conversation. Switching conference from the base phone to the handset 1 Pre ...
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Sony SPP-IM977 - page 52
52 US Caller ID Features Understanding the Caller ID service Caller ID allows the caller’s phone number to be shown on the display before the call is answered. In order to use this feature, you must first subscribe to the Caller ID service. The name of this service may vary depending on your telephone company. To use this feature, be sure to ente ...
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Sony SPP-IM977 - page 53
Caller ID Features 53 US Caller ID Features Looking at the Caller ID list The phone stores the data of the last 20 calls received including “OUT OF AREA” and “PRIVATE” calls. It keeps track of all calls received; even if they were not answered. Viewing the Caller ID list You can look through the Caller ID list to check the phone number and/ ...
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Sony SPP-IM977 - page 54
54 US Caller ID Features Looking at the Caller ID list (continued) About the “ * ” mark “ * ” appears if there are more than two calls from the same phone number. The older data will be replaced by the new data, so the calls are counted as only one call. Erasing data from the Caller ID list Old data will be erased automatically when a 21st ...
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Sony SPP-IM977 - page 55
Caller ID Features 55 US Caller ID Features To erase the entire list at once 1 Display any Caller ID data. 2 Press Jog Dial. 3 Turn Jog Dial up to make “ERASE” flash and press Jog Dial. 4 Turn Jog Dial up to make “ALL” flash, then press Jog Dial. 5 Turn Jog Dial up to make “YES” flash, then press Jog Dial. You will hear a long confirmat ...
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Sony SPP-IM977 - page 56
56 US Caller ID Features Using the Caller ID list By using the Caller ID list, you can call back a phone number from the Caller ID list easily, or store numbers from the Caller ID list into the Phone Directory. Calling back a number from the Caller ID list 1 Display the phone number you want to call from the Caller ID list (see page 53). 2 Confirm ...
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Sony SPP-IM977 - page 57
Caller ID Features 57 US Caller ID Features Storing a number of the Caller ID list into the Phone Directory 1 Display the name and phone number you want to store from the Caller ID list (see page 53). 2 Confirm the number and press Jog Dial. 3 Turn Jog Dial up to make “PGM” flash and press Jog Dial. The cursor flashes at the end of the name. En ...
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Sony SPP-IM977 - page 58
58 US Caller ID Features To change the number of digits of the phone number If the number of digits of the phone number in the Caller ID list is different from the actual phone number, you need to adjust the number of digits of the phone number to call back or store into the Phone Directory . 1 While the phone number from the Caller ID list is disp ...
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Sony SPP-IM977 - page 59
Caller ID Features 59 US Caller ID Features When the local area code matches 2 Continue the operation to call or store the phone number with the correct number of digits (pages 56 and 57). Notes • You need to adjust the number of digits each time you call back from the Caller ID list as the changes to the Caller ID data is not stored in memory. ? ...
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Sony SPP-IM977 - page 60
60 US Caller ID Features Using “Caller ID with call waiting” service This telephone is compatible with the “Caller ID with call waiting” service. Make sure that your telephone company offers this service. Like the basic Caller ID service, you need to subscribe to “Caller ID with call waiting” in order to use this service. Even though yo ...
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Sony SPP-IM977 - page 61
Caller ID Features 61 US Caller ID Features Using visual message waiting service If you subscribe to your telephone company’s message service which includes this feature, the display will show that you have messages waiting to be retrieved. If you have messages The MESSAGES lamp on the base phone flashes. The MESSAGES lamp will go off when you re ...
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Sony SPP-IM977 - page 62
62 US Caller ID Features If you move or change your telephone company Message waiting signals are sent in one of two ways: FSK signaling or “stutter” signaling (Your telephone company can provide you with more information about your service). The first time this phone receives a voice mail message, it will set itself to the FSK service and will ...
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Sony SPP-IM977 - page 63
Additional Information Additional Information 63 US Mounting the base phone on a wall 1 Raise the hang-up tab. 2 Plug the telephone line cord(s) to the L1/L1+L2, and/or L2, DATA jack(s) and the AC power adaptor to the DC IN 9V jack, and hook the cords. 3 Attach the wall bracket to the center of the base phone. Align the f marks of the wall bracket ...
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Sony SPP-IM977 - page 64
Additional Information 64 US Carrying the handset by the belt clip You can hang the handset on the belt by attaching the belt clip to the handset. Attaching the belt clip Press the belt clip to the handset. Make sure that the side tabs click and go into the holes on the sides of the handset. Note To prevent the handset from dropping, make sure that ...
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Sony SPP-IM977 - page 65
Additional Information Additional Information 65 US Notes on power sour ces On battery pack • Store the battery pack at a temperature between 41°F (5°C) and 95°F (35°C) for best performance. • If you do not use the handset for a long period of time, remove the battery pack from the handset after charging for more than 12 hours, and base pho ...
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Sony SPP-IM977 - page 66
Additional Information 66 US Maintenance • Clean the cabinets with a soft cloth slightly moistened with water or a mild detergent solution. Do not use any type of abrasive pad, scouring powder or solvent such as alcohol or benzine as they may damage the finish of the cabinet. • If the charge terminals of the base phone and handset are soiled, w ...
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Sony SPP-IM977 - page 67
Additional Information Additional Information 67 US Symptom You hear five short error beeps when you press (LINE 1) or (LINE 2) . You hear no dial tone. The phone does not connect at all, even though the number you dial is correct. The phone does not redial correctly. You hear five short error beeps when you try to redial. You cannot perform the re ...
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Sony SPP-IM977 - page 68
Additional Information 68 US Symptom You hear interference during conversation. Your conversation is muted and “CHANNEL SEARCHING...” appears on the display. You hear a beep every three seconds and E and “BATTERY LOW” appear on the display. LINE 1 or 2 button flashes when not in use. You hear five short error beeps and cannot store a number ...
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Sony SPP-IM977 - page 69
Additional Information Additional Information 69 US Symptom The caller’s name and/or phone number does not appear on the display during call waiting. You cannot dial the number from the Caller ID list. The memory match function does not work. You cannot use visual massage waiting service. The CHARGE lamp does not light up when you place the hands ...
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Sony SPP-IM977 - page 70
Additional Information 70 US General Frequency band 902 - 928 MHz Operating channel 30 channels Dial signal Tone, 10 PPS (pulse) selectable Supplied accessories See page 9. Handset Power source Rechargeable battery pack BP-T23 Battery charging time Approx. 12 hours Battery life Standby: Approx. 7 days Talk: Approx. 7 hours Dimensions Approx. 57 x 1 ...
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Sony SPP-IM977 - page 71
Additional Information 71 US Additional Information Index A Adjusting volume handset volume 25, 30 speaker volume 27, 32 Area code 17 B Battery pack charging 14 duration 15 Belt clip 64 C Call waiting service 30, 60 Caller ID 52 Caller ID list 53 calling back 56 memory match function 52 storing in Phone Directory 57 Caller ID with call waiting 60 C ...
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Sony SPP-IM977 - page 72
Sony Corporation Printed in China For the customers in the USA Be sure to save the receipt and attach it to your WARRANTY card when having your equipment repaired at an authorized Sony service station. ...
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