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Cisco Systems 7931G - page 1
User Guide Cisco Unified IP Phone Guide 7931G (SCCP) Cisco Unified Communications Manager Express 1 Overview 2 Operating Y our Phone 3 Phone Features and F unctions List ...
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Cisco Systems 7931G - page 2
2 1 Overview This guide provides phone, soft key , and features descriptions for the Cisco Unif ied IP Phone 7931G Skinny Client Control Protocol (SCCP) keyset phone. Physical Layout The Cisco Unif ied IP Phone 7931 includes 24 buttons that can be assigned to lines and call features. A 3-color LED provides call status information for each line. Fea ...
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Cisco Systems 7931G - page 3
3 Connecting Your Phone 3 Soft keys Engage the functions displayed on the corresponding LCD tabs. 4 Hold button Places calls on hold. Press the line button, f lashing green or red, to retrieve a call on hold. 5 T ransfer button Connects a call to another number . 6 Redial button Connects to the last dialed number . 7 Keypad Functions like a traditi ...
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Cisco Systems 7931G - page 4
4 Adjusting the Handset Rest When you connect your phone, you can adjust the handset rest so that the receiver will not slip out of the cradle. Use the following method to adjust the handset: 1. Set the handset aside and pull the square plastic tab from the handset rest. 2. Rotate the tab 180 degrees. 3. Slide the tab back into the handset rest. An ...
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Cisco Systems 7931G - page 5
5 Dial Dials the displayed number . Directories Provides access to phone directories. DND Activates the Do-Not-Disturb feature. Down Decreases the LCD screen contrast. EditDial Selects a number and activates the cursor for editing. EndCall Ends the current call. Exit Exits from the current selection or screen. Flash Provides hookf lash functionalit ...
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Cisco Systems 7931G - page 6
6 2 Operating Your Phone Y our Phone can be conf igured in a variety of ways. A typical line button conf iguration is Applications on line button 24 and Headset on line button 23. T o activate and deactivate the headset, for example, press line button 23. Note During on-hook dialing, use the backspace (<<) soft key to erase characters that we ...
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Cisco Systems 7931G - page 7
7 • Activate Do Not Disturb, page 16 • Setting and Adjusting Your Cisco Unified IP Phone, page 9 Basic: Place a Call T o place a call, use one of the following methods: • Lift the handset and dial the number . If you cannot hear a dial tone, choose an available line by pressing the line key . • Dial the number and then lift the handset. • ...
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Cisco Systems 7931G - page 8
8 Hold a Call T o place a call on hold while on the call, press the dedicated Hold button. Calls placed on hold by you f lash green. Calls placed on hold by others f lash red. T o retrieve a held call, press the f lashing line button or press the Resume soft key . If multiple calls on multiple lines are on hold, press the line button for the line t ...
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Cisco Systems 7931G - page 9
9 • Button is mapped as a line button and there is a call on the line, pressing Select changes the display between normal and detailed. • Button is mapped as a line button and there is a call on hold, pressing Select resumes the call. • Button is mapped as a feature, pressing Select invokes the feature. Setting and Adjusting Your Cisco Unifie ...
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Cisco Systems 7931G - page 10
10 Directory Transfer Y ou can transfer a caller to a selected directory number . T o transfer a call directly to a selected directory number , use the following method: 1. Obtain dial tone. 2. Choose one of the following: • Press line button 22 if it is conf igured as Directories (default). • Press the Applications line button 24 and either na ...
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Cisco Systems 7931G - page 11
11 Transfer a Call T o T ransfer a selected call to another number , use one of the following methods: • Blind transfer—Immediately redirects the call without allowing you to speak to the transfer recipient (the person to whom you are transferring the call). • Consult transfer—Redirects the call after f irst allowing you to speak to the tra ...
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Cisco Systems 7931G - page 12
12 Conference Calls Y our Cisco Unif ied IP Phone provides three types of conference calls: Standard, Meet-Me, and Ad Hoc conference calls. Standard Conference Calls A standard conference call involves three parties. Y ou can create a standard conference in different ways, depending on your needs and the soft keys available on your phone: • Confr ...
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Cisco Systems 7931G - page 13
13 Meet-Me Conference Call Meet-Me conferencing allows you to start or join a conference by dialing the conference number , and supports up to 32 parties. T o start a Meet-Me conference, use the following method: 1. Obtain a Meet-Me phone number from your system administrator . 2. Distribute the number to participants. 3. Obtain a dial tone, then p ...
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Cisco Systems 7931G - page 14
14 Place a Call from Your Local Directory T o access the local phone directory established by the system administrator , use the following method: 1. Press Menu, navigate to locate Directories, and then press the Select button. 2. Press 4 on the keypad or navigate to the Local Directory . 3. Use the Navigation pad to select the Last, First, or Numb ...
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Cisco Systems 7931G - page 15
15 View Call History T o view recent missed, received, or placed calls, use the following method: 1. Press Menu, navigate to locate Directories, and then press the Select button. 2. Use one of the methods below to choose a call list: – Use the Navigation pad to scroll to scroll to the desired call list and press the Select button. – Press 1 on ...
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Cisco Systems 7931G - page 16
16 Activate Do Not Disturb For visual call alerting and information without audible ringing, use Do Not Disturb (DND). Calls receive normal call-forward-busy and no-answer treatment. T o activate the Do-Not-Disturb feature, use the following method: 1. Press the more soft key to locate the DND soft key . 2. Press the DND soft key . A display text m ...
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Cisco Systems 7931G - page 17
17 3 Phone Features and Functions List The following list provides a quick reference to the features and functions for the Cisco Unif ied 7931G IP phone. Activate Do Not Disturb (DND) 16 Adjust the Display Contrast 9 Adjust the Ring V olume 9 Adjust the V olume for the Current Call 9 Answer a Call 7 Basic: Place a Call, page 7 Busy Monitored Line 1 ...
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Cisco Systems 7931G - page 18
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Cisco Systems 7931G - page 19
Corporate Headquarters Cisco Systems, Inc. 170 W est T asman Drive San Jose, CA 95134-1706 USA www .cisco.com T el: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 European Headquarters Cisco Systems International BV Haarlerbergpark Haarlerbergweg 13-19 1101 CH Amsterdam The Netherlands www-europe.cisco.com T el: 31 0 20 357 1000 Fax: 31 0 20 35 ...
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Cisco Systems 7931G - page 20
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