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Manuel d’utilisation Samsung SVMi-8

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Summary
  • Samsung SVMi-8 - page 1

    GENERAL DESCRIPTION SVMi-8 Complete Integrated Voice Processing Every effort has been made to eliminate errors and ambiguities in the information contained in this guide. Any questions concerning information presented here should be directed to SAMSUNG TELECOMMUNICA TIONS AMERICA, 2700 NW 87th A ven ue, Miami, FL 33172, telephone (305) 592-2900. SA ...

  • Samsung SVMi-8 - page 2

    Publication Information SAMSUNG TELECOMMUNICA TIONS AMERICA reserves the right without prior notice to revise information in this publication for any reason. SAMSUNG TELECOMMUNICA TIONS AMERICA also reserves the right without prior notice to make any changes in design or components of equipment as engineering and manufacturing may warrant. Copyrigh ...

  • Samsung SVMi-8 - page 3

    Table of Contents System Overview The SVMi-8 System 1.1 Auto Attendant 1.1 Voice Mail 1.1 System Capacities 1.2 Hardware Description SBC (SVM Motherboard) 2.1 VPM Connectors 2.2 Memory 2.3 Memory (Alternate) 2.3 Voice Processing Module (VPM) 2.4 Software Features Feature List 3.1 ! System Features 3.1 ! Auto Attendant Features 3.1 ! Access Manager ...

  • Samsung SVMi-8 - page 4

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  • Samsung SVMi-8 - page 5

    1 System Overview The SVMi-8 System The SVMi-8 is a self contained plug in Voice Mail and Auto Attendant card for the DCS, iDCS 500 and DCS 50si. It is designed to meet the demands of the sophisti- cated voice mail user without sacrificing simplicity . The SVMi-8 may act as an Auto Attendant system only , a Voice Mail System only or both. Out of th ...

  • Samsung SVMi-8 - page 6

    System Capacities D D e e f f a a u u l l t t R R a a n n g g e e Maximum Ports 4 4 or 8 Maximum Storage Time 9999 days 0 - 9999 days Maximum Subscribers About 1,000 Any number up to 99999999 Message Retention 9999 days 0 - 9999 days T otal Messages per Mailbox 99990 - 9999 T otal Message Duration 600 seconds 0 - 9999 seconds 1.2 System Overview ...

  • Samsung SVMi-8 - page 7

    2 Hardware Description Unlike traditional PC based Voice Mail / Auto Attendant Systems, the SVMi-8 installs inside the telephone equipment and operates as an integral part of it. The component parts of the SVMi-8 are as follows: SBC (SVMi-8 MOTHERBOARD) SBC stands for Single Board Computer and it is the main circuit card that connects to the DCS 50 ...

  • Samsung SVMi-8 - page 8

    Back Plane Connector This is the connector to the phone system. LED Indications There are two LEDs on the SVMi-8 motherboard, the one marked HDD will flash green whenever the hard disk drive is being accessed, the one marked ACT shows the operating status of the card. HDD Access LED The HDD access LED will flash green whenever the memory is being a ...

  • Samsung SVMi-8 - page 9

    MEMORY This device is used for storing the main system program as well as all messages, and prompts. The amount of stor- age time on the hard disk is determined by the size of the drive measured in Mega Bytes (MB). The memory unit consists of a Hard Disk. The current size of this memor y is about 100 hours. The memory for the SVMi-8 card is availab ...

  • Samsung SVMi-8 - page 10

    VOICE PROCESSING MODULE (VPM) I I M M P P O O R R T T A A N N T T N N O O T T E E : The VPMs used in this product appear very similar to the VPMs in our previous CADENCE product but they are not interchangeable. If the VPMs are not labeled with the letters SEC they will not work in the SVMi-8 product. The VPM is used to: ! Move the digital speech a ...

  • Samsung SVMi-8 - page 11

    3 Software Features The software for the SVMi-8 is installed at the factory . All that is needed is for it to be customized to meet the indi- vidual requirements of each installation. In some cases even this may not be necessary . The SVMi-8 software comes equipped with many useful features to fit a wide range of call processing requirements. SYSTE ...

  • Samsung SVMi-8 - page 12

    ! Multiple Language Support ! Operator Access ! Single Digit Call Routing ACCESS MANAGER ! Call Blocking ! Call Forwarding ! Day / Night Personal Greeting ! Find Me ! Follow Me (Off Premises T ransfer) ! Hold for Busy Station ! Multiple Personal Greetings (9) ! Park and Overhead Page ! Stored T elephone numbers ! Weekly A vailability Schedule VOICE ...

  • Samsung SVMi-8 - page 13

    ! Individually Defined Mailboxes and Extensions ! Maximum Number of Messages ! Message Address Verification ! Message Counter ! Message Delete ! Message Delivery Options ! Message Fast Forward ! Message Forward With Append ! Message Length Controls ! Message Pause ! Message Play Order ! Message Replay ! Message Reply ! Message Retention Time by Sub ...

  • Samsung SVMi-8 - page 14

    ! Subscriber Workload Manager ! Until… Scheduling ! Urgent Messages ! Volume Control ADMINISTRATION FEATURES ! Activity Display ! Administrators Mailbox ! Auto Delete Subscribers ! Automatic Setup ! Back Up And Restore ! Default Operation ! Password Security ! Programming - On Site Or Remote ! Subscriber Database ! System Reports ! Voice Prompted ...

  • Samsung SVMi-8 - page 15

    Feature Descriptions SYSTEM FEATURES Caller ID Compatible If you subscribe to Central Office based Caller ID, the SVMi-8 is compatible. Just as the Caller ID data appears on keysets, so the same information is saved in your voice mail box for each message you receive. This can be used for call back or simply to identify the caller . Expandable The ...

  • Samsung SVMi-8 - page 16

    Recordable System Prompts Although the SVMi-8 contains all the spoken prompts to provide an operational sys- tem, some people may want to add or record some additional prompts. This can easily be done using the built in voice studio. Any prompt in the system can be re recorded. Schedule Table The schedule table automatically controls system mode by ...

  • Samsung SVMi-8 - page 17

    Interruptible Voice Prompts At any time during an announcement or greeting, callers may dial a selection and the SVMi-8 will immediately respond. It is not necessary to listen to all the options if you are a 'power user' and know what you are doing. Maximum Greeting Length The maximum greeting length can be configured for each subscriber ...

  • Samsung SVMi-8 - page 18

    Day / Night Personal Greeting The Night Personal Greeting works in conjunction with the subscriber's Weekly Availability Schedule. During the defined day period SVMi-8 will automatically play the Primary No-Answer Greeting to callers, unless the subscriber is busy on another call and has recorded a Busy Greeting or Call Blocking is set active, ...

  • Samsung SVMi-8 - page 19

    Park and Overhead Page For those users who are frequently away from their desk, the SVMi-8 provides a Park and Page capability . When a subscriber does not answer a call, the subscriber's personal greeting can contain an option to be paged. When the caller elects to have the subscriber paged, the SVMi-8 parks the call and plays a prompt throug ...

  • Samsung SVMi-8 - page 20

    VOICE MAIL FEATURES Answer Machine Emulation This feature allows you to monitor calls being left in your voice mail box through the speaker of your keyset. In function it is very much like screening a call on your home answer machine. Auto Conversation Record With the SVMi-8 card installed in your phone system, you may record all the phone conversa ...

  • Samsung SVMi-8 - page 21

    W arning: Before using this feature, make sure that you are not violating any state or federal laws. Some states require that the recorded party be notified. ST A is not responsible for any illegal use of this feature. Call Back Request Messages Messages left by and for subscribers may be flagged as Call Back Requested. The caller can enter a speci ...

  • Samsung SVMi-8 - page 22

    Individual Mailbox Password Each mailbox has its own associated individual password selected by the user or system administrator . This provides some security and prevents unauthorized access. The password may be up to 8 digits long. Individually Defined Mailboxes and Extensions Extensions and Mailboxes are separate and independent system resources ...

  • Samsung SVMi-8 - page 23

    Message Retention Time by Subscriber The length of time messages are stored prior to automatic purging may be set for each mailbox. Retention Time can be set from 1 to 9,999 days. Retention T ime applies to both new and saved messages. Each time a message is saved, the Retention Time is reset. Only messages that have not been accessed are automatic ...

  • Samsung SVMi-8 - page 24

    Message Alert Notification Schedule The Weekly Notification Schedule tells SVMi-8 the days of the week, and the hours of the day , that a subscriber wants to be notified of new messages at an alternate phone number . This Schedule may be set by the Administrator or the Subscriber . One Touch Access The SVMi-8 V oice Mail can be accessed to check me ...

  • Samsung SVMi-8 - page 25

    Subscriber Workload Manager This allows a subscriber to group reminders by a Commitment, Follow Up or T ask in order to better organize the workload. Until… Scheduling The Until… Scheduling method is an easy way to schedule the termination of an SVMi-8 serv- ice relative to the time the service is set active. Most of the ser vices in the SVMi-8 ...

  • Samsung SVMi-8 - page 26

    ADMINISTRATION FEATURES Activity Display While the SVMi-8 system is running, a connected administration terminal will show useful statis- tics about the system. Number of calls, average calls per week, number of times all ports were busy , total messages and space available. Administrators Mailbox The designated system administrator can per form ma ...

  • Samsung SVMi-8 - page 27

    Audiotext Features Audiotext Y ou may use the SVMi-8 to supply recorded announcements or audiotext messages to callers. Audiotext allows you to provide information only without giving the option to record a message. An example of this might be directions or movie times. This full featured system allows multiple announcements to be played in sequenc ...

  • Samsung SVMi-8 - page 28

    Unlimited Questions The maximum number of questions - Voice Queries - possible in a single V oiceForm session is not bound by architectural constraints. V oice Queries can be linked to form extended VoiceForm transactions. Software Features 3.18 ...

Fabricant Samsung Catégorie Answering Machine

Les documents que nous recevons du fabricant de l'appareilSamsung SVMi-8 peuvent être divisés en plusieurs groupes. Ceux-ci sont, entre autres:
- dessins techniques Samsung
- manuels d’utilisations SVMi-8
- fiches produit Samsung
- dépliants
- ou étiquettes-énergie Samsung SVMi-8
Tous sont importants, mais les informations les plus importantes du point de vue de l'utilisation de l'appareil se trouvent dans le manuel d’utilisation Samsung SVMi-8.

Un groupe de documents appelé manuels d’utilisation est également divisé en types plus spécifiques, tels que: Manuels d’installation Samsung SVMi-8, manuels d’entretien, brefs manuels ou manuels de l’utilisateur Samsung SVMi-8. Selon vos besoins, vous devriez chercher le document dont vous avez besoin. Sur notre site, vous pouvez voir le manuel le plus populaire d’utilisation du produit Samsung SVMi-8.

Manuels d’utilsiation similaires

Manuel d’utilisation complet de l’appareil Samsung SVMi-8, quelle devrait-elle être?
Le manuel d’utilisation, également appelé le mode d’emploi, ou tout simplement le manuel, est un document technique destiné à aider à utiliser Samsung SVMi-8 par les utilisateurs. Des manuels sont généralement écrits par un rédacteur technique, mais dans un langage accessible à tous les utilisateurs Samsung SVMi-8.

Le manuel d’utilisation complet Samsung, devrait inclure plusieurs éléments de base. Certains d'entre eux sont moins importants, tels que: la couverture / page de titre ou pages d'auteur. Cependant, la partie restante, devrait nous fournir des informations importantes du point de vue de l'utilisateur.

1. Introduction et des conseils sur la façon d'utiliser le manuel Samsung SVMi-8 - Au début de chaque manuel, nous devrions trouver des indices sur la façon d'utiliser le document. Il doit contenir des informations sur l'emplacement de la table des matières Samsung SVMi-8, FAQ ou des problèmes les plus fréquents - les points qui sont les plus souvent recherchés par les utilisateurs de chaque manuel
2. Table des matières - index de tous les conseils pour lSamsung SVMi-8 qui peuvent être trouvés dans le document courant
3. Conseils sur la façon d'utiliser les fonctions de base de l’appareil Samsung SVMi-8 - qui devraient nous aider dans les premières étapes lors de l'utilisation Samsung SVMi-8
4. Troubleshooting - séquence systématique des activités qui nous aideront à diagnostiquer et ensuite résoudre les principaux problèmes de Samsung SVMi-8
5. FAQ - questions fréquemment posées
6. Détails du contact Informations sur l'endroit où chercher le contact avec le fabricant / service Samsung SVMi-8 dans un pays donné, si le problème ne peut être résolu par nous-mêmes.

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