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Bose E4 - page 1
FreeSpac e ® E4 Series II Business Music System OWNER ’S GUIDE ...
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Bose E4 - page 2
11 of 80 Contents 1.0 E4 Intro duction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 1.1 The Bose ® FreeSpace ® E4 Se ries II busi ness music system . . . . . . . . . . . . . . . . . . . . . . . . 13 1.2 E4 system accessories . . . . . . . . . . . . . . . . . . . 13 1.3 FreeS pace Insta ller™ software . . . . . . . . . . . . . 14 2 ...
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Bose E4 - page 3
12 of 80 Contents 8.4 Common pr oblems . . . . . . . . . . . . . . . . . . . . . . 68 8.4.1 Communicatio ns port er ror . . . . . . . . . . . 68 8.4.2 No aud io in zone . . . . . . . . . . . . . . . . . . . . 68 8.4.3 User i nterface keyp ads do not operate co rrectly . . . . . . . . . . . . . . . . . 69 8.4.4 Bad sound in a zone . . . . . . . . . ...
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Bose E4 - page 4
34 of 80 5.0 Using FreeSpace ® Installer ™ Soft ware 5.1 Installing the software Insert the FreeSpac e ® Insta ller ™ software CD int o the CD tray of your lap top PC. If the inst all program does not st art automatic ally , open “My com- p u te r ” f ro m t h e d e s k to p , d o u b l e - c l i c k o n t he C D - R O M d r i v e i co n ...
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Bose E4 - page 5
35 of 80 5.0 Using FreeSpace ® Installer ™ Software 3. Launch the FreeSpace ® Ins taller™ softwa re. The Inst aller software splas h scr een will appear on your screen. After the splash screen, a st atus dialog wi ll appear a nd report the status of each installa tion sta ge. Program mer ’ s Note: Clicking the Close button on the hardware c ...
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Bose E4 - page 6
36 of 80 5.0 Using FreeSpace ® Installer ™ Software 5.2.1 No hardware detected If af ter launch ing the I nstaller ™ so ftwa re a h ardware devi ce is no t found, the st atus window reports a failure to detect connecte d ha rd wa re : In this cas e, clickin g the Close button r e sults i n a blank hardware setup w indow . Program mer ’ s N o ...
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Bose E4 - page 7
37 of 80 5.0 Using FreeSpace ® Installer ™ Software 5.3 The Instal ler™ sof tware user inte rface The followin g describes the soft ware user interface. Tool box Mode button s Window si zing tools Work area Contro l pane System overview pane ...
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Bose E4 - page 8
38 of 80 5.0 Using FreeSpace ® Installer ™ Software Tool box Mode b u ttons Window sizing tools System overview pane – A fter connect ing your PC to a system, this p ane will li st the hardware devic e. After you s elect th e device to establ ish a connect ion, the n ame of the hardware devic e is highlight ed. W ork area – The f unctions av ...
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Bose E4 - page 9
39 of 80 5.0 Using FreeSpace ® Installer ™ Software 5.4 Set Up Hardware mode Using the Set Up Hardware mode, yo u can create new system configurat ions. The f ollowing e xample d isplays th e software front panel for the FreeSpace ® E4 Series I I sys t em. The har dwar e setup window cons ists of three panes : System overview pane – This p an ...
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Bose E4 - page 10
40 of 80 5.0 Using FreeSpace ® Installer ™ Software 5.5 Set Up Schedule mode The Set Up Schedu le mode allows you to automate a system by creating up to 64 ev ents. T o selec t the Set Up Sched ule mode, click the Schedule button under Set Up System. The featu res and controls of the S et Up Schedule w indow are as follows: Event list select ion ...
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Bose E4 - page 11
41 of 80 5.0 Using FreeSpace ® Installer ™ Software 5.5.1 Setting the c l ock The date and time of the hard ware clock is initially se t in Ea ster n Standard Time. After you r PC is connect ed to the hardware, check the clock an d set it as nec essary for the time zone an d region of y our installation. T o adjust the c lock settings manual ly ...
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Bose E4 - page 12
42 of 80 5.0 Using FreeSpace ® Installer ™ Software Adds a zone Sour ce C hange even t This event allow s you to change the source at a specified time on selected days of the week. Adds a zone Auto V olume event This event a llows you t o tur n Auto V olume on or off at a specified time on select ed days of the week. Program mer ’ s Note: Do n ...
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Bose E4 - page 13
43 of 80 5.0 Using FreeSpace ® Installer ™ Software 5.6 Service Hardware mode The Service Har d ware mode provides a list of any sy stem errors that have occu rred. T o vi ew the Error Log, cli ck the Service Hard ware button. I f you are already connected t o hardware, the Error Log is retrieved from the hardwa re and disp layed in the win dow ...
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Bose E4 - page 14
44 of 80 6.0 E4 System Setup 6.1 Introduction This section pr ovides i nstructions on setting up an inst alled E4 system . T o set u p an E4 syst em you nee d a PC runni ng the FreeSpace ® Instal ler ™ software. 6.2 Connectin g your PC to an E4 system Before you can se t up t he E4 s ystem, your P C must first be phys - ically connected to the E ...
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Bose E4 - page 15
45 of 80 6.0 E4 System Setup 6.3 System setup procedure The first tim e you turn on a n E4 syst em it loads its fact ory (default ) configurat ion setti ngs. These set tings were stored in t he E4 when it was manufact ured. Once your PC is fully connected to the E4 system, you can use the Installe r ™ software to make changes to th e factory conf ...
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Bose E4 - page 16
46 of 80 6.0 E4 System Setup 2. Set th e minimum output ga in. This sets t he desire d minimum v olume within a zone. Play a source that will be used in t he zone and adju st the volu me slider to t h e desir ed minimum level. Ra ise the minimum gain stop u p to the vol ume slider lev e l. 3. Set the initial output gain. When the E4 sy stem is swit ...
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Bose E4 - page 17
47 of 80 6.0 E4 System Setup Program mer ’ s Note: If yo u are using the E4 system to drive speakers that are not Bose ® products, choose the No EQ setting or one of the four high- pass f ilter settings at the end of th e list. The No EQ setting helps protect the E4 against loudspeaker trans- former saturation when non-Bo se loudspeak ers are co ...
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Bose E4 - page 18
48 of 80 6.0 E4 System Setup Input gain setu p sequence 1. Set Opti-source ® to Off . This allow s you ma ke the initia l gain settin g. 2. Selec t the source Ty p e and determin e if Mic Power +12V i s needed. Set Mic Power to On if required. Leave it in the Off setti ng if you a re using line inputs. 3. Start your input source and monitor it s s ...
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Bose E4 - page 19
49 of 80 6.0 E4 System Setup 6.3.4 Source assign In the Source Assi gn control, you can choos e which syst em sources will be av ailable in each zone. The Source As sign control panel lis ts all syst em sources on the l eft and zone sources on the right. Sources are assigned by moving th em fr om t he System Sources list to the ZONE Sou r ce s list ...
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Bose E4 - page 20
50 of 80 6.0 E4 System Setup To se t up pa ging in a zo ne In or der to use pagi ng in a zone, first y ou must assign the PA G E source to the zone. Then s elect the app ropriate settings in the Page Set up (page 50) co ntrol pane. 6.3.5 Source EQ An input source EQ control panel is availabl e for inputs 3 a nd 4. This three-band equali zer is used ...
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Bose E4 - page 21
51 of 80 6.0 E4 System Setup Page setup with Opti-voice ® off 1. Set Opti-voice to Off in the Page Setup contr ol panel. Th is enables the Du cking Dep th and Release Time controls. 2. Set t he Duc king Depth to the amou nt in dB that t he music will be r educed to on c e a p age is triggere d. 3. Set t he Release Time t o t he l en g th of ti m e ...
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Bose E4 - page 22
52 of 80 6.0 E4 System Setup Paging operatio n When a page signal is trigger e d, the music signal is ramped down according to the du cking time. The ducking t ime is preset at 20 ms for Auto det e ction and 0 ms for P TT triggering. The music lev el is reduced by the ducki ng depth w hich can be adjusted u sing the duckin g depth control. Ducking ...
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Bose E4 - page 23
53 of 80 6.0 E4 System Setup 6.3.8 Dynamic EQ The Dynamic EQ control pa nel provides an on/off control to enable/dis able Dynamic Equalization in the current zone. Dynamic EQ shoul d only b e used in either of the following condit ions: • The sy stem contains e xtended bass or a FreeSpace ® 3 s peak er system . • A user interfa ce is being use ...
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Bose E4 - page 24
54 of 80 6.0 E4 System Setup IMPOR TANT: Befo re y o u c alibrate Auto Vol ume • Make sure that th e system hardware instal lation is complet e and that al l components (sen se microphones, speakers, an d Auto V olume u ser interfaces) are properly connect ed. Remem- ber that speakers must be directly wired to the ZONE OUT connectors on t he E4 r ...
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Bose E4 - page 25
55 of 80 6.0 E4 System Setup 5. Click C ontinue . Y our Aut o V olume T racking settings are con- firmed. If the trac king settin gs are not correct, cl ick the Can - cel button, change th e settings, and start the set up process again. 6. Click Contin ue . Al l sources assi gned to the zone a re listed in the window . Y ou are asked to confirm tha ...
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Bose E4 - page 26
56 of 80 6.0 E4 System Setup 8. Click Cont inue to begin the so urce ca libratio n proce ss. The so urce ca libratio n proce ss tak es ab out thre e minutes per source. For each source, the input gain is meas ured and opti mized, and th e sourc e le vel is act ivated. When this is done, th e softw are displa ys the follo wing con firma tion. 9. Cli ...
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Bose E4 - page 27
57 of 80 6.0 E4 System Setup Programmer’ s Note: If this process fails, a dialog similar to the follow ing will appear . Check the sensing microphone installation and make sure all sources are operating. Following a su ccessful mic r op hone calibration , the software automati cally flash es the hardwa re to save the configuration . 10. At the en ...
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Bose E4 - page 28
58 of 80 6.0 E4 System Setup When t o repea t the Auto Vo lume c alibrat ion Y ou will n eed to repeat the Aut o V olume process if: • Y ou r eset a cal ibrat ed zon e. • Y ou physi cally replace d source hardware. • Y ou moved a sensing micr ophone. • Y ou changed a speaker tap. • The sour ce har dwar e has an output control a nd you c h ...
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Bose E4 - page 29
59 of 80 7.0 User Interfac e Operation 7.1 Enabling keypad operation User interfa ce keys for assigned sou r ce s are enabled only after flashing the hardware. Keys for a ny unass igned sources are auto- maticall y disabled af ter flashin g the hardware. 7.2 Turning the sys tem on When the E4 hardwa re is in ST ANDBY , you can turn the system on by ...
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Bose E4 - page 30
60 of 80 7.0 User Interface Op eration 7.4 Auto Volume user int erface operat ion The Auto V olu me user interface provides source selection, vol - ume up/down , and Auto V olu me on/off control s. •P r e s s 1 , 2 , or 3 to select th e audio source connec ted to the LINE 1, LINE 2, or LINE 3 input, respectiv ely . A gr een LED in di- cates the a ...
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Bose E4 - page 31
61 of 80 7.0 User Interface Op eration 7.5 Multi-zone paging user interface operat ion The Multi-zon e paging user int erface provides keys to sel ect sin- gle paging zones, all paging zones and initiate a page. Pagin g zone s are not the sa me as o utput zones . Afte r assi gning the P AGE source to the output zones and choosing the ap propri- ate ...
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Bose E4 - page 32
77 of 78 Bose ® Product Sa les Cond itions Limi ted W arran ty Polic y and Condi t ions of Sale Bose Corporat ion The Mountai n Framingh am, MA 0170 1 What is covere d: All parts defective in material and workmanship. This limited warranty for the Bose Freespace ® E4 syst em (“syst em”) cover s the functi onality of th e system for its normal ...
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Bose E4 - page 33
©2004 Bo se Corporation , The Moun tain, Framingha m, MA 01 701-9168 USA 279145 A M Rev . 00 CCM-00 0922 78 ...
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