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Manuel d’utilisation Xerox 701P47393

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Summary
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    User Guide Xerox F reeFlo w Print Se rver PrInteract Remote Se rvices 701P4739 3 Septembe r 2007 V ersions 60.x x ...

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    Prepared by : Xerox Corporation Global Knowledge a nd Language Services 800 Phillips Road 218-01A W ebster , New Y ork 14580 ©2007 by Xerox Corporation. All rights reser ved. Copy right protection claimed includes all for ms and matters of copyri ghtable material and infor mation now allowed by s tatutory judicial law or hereinafter granted, inclu ...

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    Table of contents User Guide i 1 What is PrInteract Remote Services? Benefit s of Remote Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 How do I start u sing Remote Service s? Remote S ervices netwo rk config uration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

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    T abl e of con tents ii User Guide 9 How are software u pdates delivered? Types of s oftware upd ates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 ...

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    Use r Gu i de 1 1 What is PrInteract Remote Ser vices? PrIntera ct Remote Services is a W eb-based applicat i on that enables remo te communic ation and support wit h Xerox. Whenever you have service -related questio ns or your printing environment i s not running as smoothly as you want, Re mote Services ca n be used by you and Xerox to more quick ...

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    2 User Guide Wha t is P rInt erac t Rem ote S erv ices? ...

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    Use r Gu i de 3 2 How do I st art using Remote Services? Afte r your Xer ox customer representat ive inst alls an d configur es Remote Services, you can i mmediately access the Home p age. The Home page provides links to all applic ation features included within Remote Servi ces . NOTE: For Remote Servi ces registr ation inf ormation, pl ease refer ...

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    4 User Guide How do I start usi ng Remote Services? User access There are four type s of users who have access to the FreeFlow Print Server . Each type of user has diff erent access priv ileges for Remote Servi ces. The foll owing list presents the defaul t settings for each user . • User : Allowed access to Support Access, History and Contact s. ...

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    User Guide 5 How do I start using Remote Servi ces? Home p age naviga tion The t able that f ollows i dentifies eac h link loca ted on the Home page and descri bes when to use each link. Link Description Problem Reporti ng Click [ Problem Repor ting ] to displ ay options for capturin g and transf erring job and/or machine data. Data capt ure and tr ...

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    6 User Guide How do I start usi ng Remote Services? Setup Click [ Setup ] t o veri fy s ettin gs f or th e Remote Servi ces proxy s erver and network set tings. History Click [ History ] to view a stat us t able listing all serv ice t asks you ha ve received fr om Xerox Support . Contact Click [ Cont act Informati on ] to view the inf ormation; Cus ...

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    Use r Gu i de 7 3 How can I customize ap pli catio n preferences ? There are a number of default settings you may customize. Y ou may specify which appli cati on features are enabled or di sabl ed. Y ou may specify default settings for dat a capture and transf e r , as well as network setti ngs f or your proxy server . • Enable or disable appli c ...

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    8 User Guide How can I customize applicati on pref erenc es? • Automatic Synchroni zation wit h Xerox Support Server is enabl ed by default. • Y ou can enter or edit t he Print Engine Serial Number . NOTE: Changing the serial number is not rec ommended, and should only be perf ormed in spec ial cases by the CSE or if Xerox specifical ly asks fo ...

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    User Guide 9 How can I customize application prefer ences? 3. If you want to enab le the per iodic cap ture and t ransfer of systems Remote Servic es log data, check the [ Enable Remote Monitoring ] opti on. Sele cting the infor mation icon opens a wi ndow that present s remot e monitoring detail s. 4. If you want to specif y the time that files wi ...

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    10 User Guide How can I customize applicati on pref erenc es? Modify proxy server settings T o modify proxy server setti ngs: 1. Select [ Home: Setup: Network Settings ] page. 2. System admini strators can modify t he system set tings of t he HTTP proxy server: • HTTP Proxy Server • HTTP Proxy Port • Username (distinct user names may be utili ...

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    Use r Gu i de 11 4 How do I request Xerox support? When you want to request assis tance fro m Xerox Support , you can call the Xerox Support Hotl ine through st andard support procedures. If Xerox Hot line suppo rt is unabl e to immediatel y resolve your issue or con cern, you will be asked to click the [ Home: Support Access ] link to enable remot ...

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    12 User Guide How do I request Xerox suppor t? 3. Click [ Submit ]. Y our request is plac ed in a queue.Y our queue displays in the eCare Support dialog window . When Xerox Support responds to queue, a two-way dynamic chat window opens . Use thi s chat wi ndow for an inst ant, text based conversati on wit h Xerox Support. If Xerox Support wants to ...

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    Use r Gu i de 13 5 How do es Xerox ensure quality support? T o ensure and maintai n opti mum operability of your pri n t environment, Xerox Support may ask you to perform a specifi c task or action . These r eques ts ar e call ed Support Request s. Each time Xerox sends you a Support Request, a link to download the request is placed on the Home pa ...

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    14 User Guide How does Xer ox ensure qual ity support ? Remote Monitoring (RM) Remote Monitor ing is a t imer-based scr ipt that aut omatically captures and transmit s machine d ata t o Xerox Suppor t. Job dat a is not captur ed using Remote Monitor ing. Collected ma chi ne data is transmit t ed to Xerox Support at regula r intervals. Xero x uses t ...

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    Use r Gu i de 15 Download and Ex ecute Script This Support Request enables the Xerox Support team to remotely loa d an additional script on a device and immedi atel y initi ate scri pt executi on. Sof tware Up dates Each time the Remote Serv ices appli cation opens, the system checks for sof tware updates from the Xerox Support Server . Soft ware u ...

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    16 User Guide How does Xer ox ensure qual ity support ? ...

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    User Guide 17 How are problems identifi ed and reported? 6 How are problems identified and reported? Xerox Support may identif y and resolve most of your operati onal issues when you grant per missi on to observe or contro l your mouse and desktop through the [ Hom e: Support Access ] page. Sometimes, however , Xerox Support may need additi onal ma ...

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    18 User Guide How are probl ems identifi ed and reported? T o capture machine and/or job data 1. Select [ Problem Reporting: Capture ]. Onc e the Capture window opens, you are inf ormed that the DFE must n ot be ripping or printi ng while a Dat a Ca pture is i n progress. 2. Select a Dat a T ype option: • Machine • Job • Remote Monitoring If ...

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    User Guide 19 How are problems iden tified and report ed? T ransfer The T ransfer ut ility enables your sit e operator to transmit previousl y capt ured data as descr ibed in the topic, Capture . There are several dif fere n t ways to tr ansfer captured da t a. Data may be transferr ed directly to: • Xerox Support Server • FTP site • CD write ...

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    20 User Guide How are probl ems identifi ed and reported? Capture & T ransfer T o capture and transfer dat a to Xerox i n a single step 1. Select [ Problem Reporting: Capture & T r ansfer ]. Onc e the Capture & T ransfe r window opens, you are infor me d that t he DFE must not be ripping or print ing while a Data Capture is in progress. ...

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    Use r Gu i de 21 • Capturing IOT Dat a (if applicab le) • Capture Completed Succes sfully 8. If you want to termi nate the capture process befor e completion, click t he [ Cancel Capture ] butt on. When the capture process is complete, file transmissi on begins automatical ly . The machine and/or j ob da t a files is transfer red t o either you ...

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    22 User Guide How are probl ems identifi ed and reported? • T o delete a single file highlight the row and cli ck Delete . • T o delete all files list ed in t he table, click Delete All . ...

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    Use r Gu i de 23 7 Can I automa tically submit meter readings? Remote Services inc lud es the feature, MeterA ssi stant . When this feature is enabled, all met ers are a utomatically read and transmit ted to Xerox a nd you do not need to c all in your meter readings. Y ou can enable or disable t he MeterAssist ant f eature on the [ Home : Settings ...

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    24 User Guide Can I automati cally submit meter readi ngs? ...

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    Use r Gu i de 25 8 Is an activity history available? Information provided on Histor y p age The Remote Servi ces History p age c ont ains a list of act ivities t hat have been performed. T o open the History p age, click the [ History ] li nk loc ated on the Home page. • Capture & T ransfer –capture and t ransfer of mac hine and/or job dat ...

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    26 User Guide Is an activit y hist or y available? ...

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    User Guide 27 How are sof tware updates delivered? 9 How are sof tware up dates delivered? Each time the Remote Serv ices appli cation opens, the system checks for sof tware updates from the Xerox Support Server . The Remote Services Home pa ge provi des a link to soft wa re updat es whenever the y become avail able. Al ternately , you can ac cess ...

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    28 User Guide How are soft ware updates del iv ered? ...

Fabricant Xerox Catégorie Printer

Les documents que nous recevons du fabricant de l'appareilXerox 701P47393 peuvent être divisés en plusieurs groupes. Ceux-ci sont, entre autres:
- dessins techniques Xerox
- manuels d’utilisations 701P47393
- fiches produit Xerox
- dépliants
- ou étiquettes-énergie Xerox 701P47393
Tous sont importants, mais les informations les plus importantes du point de vue de l'utilisation de l'appareil se trouvent dans le manuel d’utilisation Xerox 701P47393.

Un groupe de documents appelé manuels d’utilisation est également divisé en types plus spécifiques, tels que: Manuels d’installation Xerox 701P47393, manuels d’entretien, brefs manuels ou manuels de l’utilisateur Xerox 701P47393. Selon vos besoins, vous devriez chercher le document dont vous avez besoin. Sur notre site, vous pouvez voir le manuel le plus populaire d’utilisation du produit Xerox 701P47393.

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Manuel d’utilisation complet de l’appareil Xerox 701P47393, quelle devrait-elle être?
Le manuel d’utilisation, également appelé le mode d’emploi, ou tout simplement le manuel, est un document technique destiné à aider à utiliser Xerox 701P47393 par les utilisateurs. Des manuels sont généralement écrits par un rédacteur technique, mais dans un langage accessible à tous les utilisateurs Xerox 701P47393.

Le manuel d’utilisation complet Xerox, devrait inclure plusieurs éléments de base. Certains d'entre eux sont moins importants, tels que: la couverture / page de titre ou pages d'auteur. Cependant, la partie restante, devrait nous fournir des informations importantes du point de vue de l'utilisateur.

1. Introduction et des conseils sur la façon d'utiliser le manuel Xerox 701P47393 - Au début de chaque manuel, nous devrions trouver des indices sur la façon d'utiliser le document. Il doit contenir des informations sur l'emplacement de la table des matières Xerox 701P47393, FAQ ou des problèmes les plus fréquents - les points qui sont les plus souvent recherchés par les utilisateurs de chaque manuel
2. Table des matières - index de tous les conseils pour lXerox 701P47393 qui peuvent être trouvés dans le document courant
3. Conseils sur la façon d'utiliser les fonctions de base de l’appareil Xerox 701P47393 - qui devraient nous aider dans les premières étapes lors de l'utilisation Xerox 701P47393
4. Troubleshooting - séquence systématique des activités qui nous aideront à diagnostiquer et ensuite résoudre les principaux problèmes de Xerox 701P47393
5. FAQ - questions fréquemment posées
6. Détails du contact Informations sur l'endroit où chercher le contact avec le fabricant / service Xerox 701P47393 dans un pays donné, si le problème ne peut être résolu par nous-mêmes.

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