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Brother MFC-J430W - page 1
BASIC USER’S GUIDE MFC-J430W Version 0 CHN-ENG ...
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Brother MFC-J430W - page 2
To create a better environment Please cooperate Firstly, th ank you very much indeed for using our Brothe r products! Brother focuses on the earth environment conc erned. And make a basi c policy which is to conc ern about the earth environment, inc luding an y workflow from prod uct development to discard. The local citizen shou ld be respon sible ...
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Brother MFC-J430W - page 3
i User's Guides and where do I find it? 1 Visit us at http://solutions.brother.com/ . Which manual? What's in it? Where is it? Product Safety Guide Read this Guide first. Pl ease read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Printed / In the box Quick Setup Guide Follow t ...
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Brother MFC-J430W - page 4
ii Table of Contents (BASIC USE'S GUIDE) 1 General information 1 Using the documentation ................. ............... .................. ............... ................... ... 1 Symbols and conventions used in the documentation ....... .................. ........... 1 Accessing the Advanced Use r’s Guide, So ftware User’s Guid e, Net ...
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Brother MFC-J430W - page 5
iii 4 Sending a fax 26 How to send a fax ............................ .............. ............... ............... ................... ..... 26 Stop faxing...................... .............. ................... ............... .............. ............... .. 27 Setting scanner glass size for faxing ................................. .......... ...
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Brother MFC-J430W - page 6
iv 7 Dialling and storing numbers 40 How to dial ................. ............... .................. ............... ............... .............. ............. 40 Manual dialling ..... ........................................ ................... .................. ............. 40 Speed Dialling .................................. ............... ...
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Brother MFC-J430W - page 7
v B Troubleshooting 58 Error and Maintenance messages ..................... ................... .............. ................. 58 Error animations display ....................... ............... .............. ................... ......... 63 Transferring your faxes or Fax Journal report ................ .................. ............. 63 Docume ...
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Brother MFC-J430W - page 8
vi Table of Contents (Advanced USE'S GUIDE) The Advanced User’s Guide explains the follo wing features and op erations. You can view th e Advanced User’s Guide o n the CD-ROM. 1 General setup Memory storage Sleep Mode LCD display Mode Timer 2 Security features TX Lock 3 Sending a fax Additional send ing options Additional send ing operatio ...
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Brother MFC-J430W - page 9
1 1 1 Using the documentation 1 Thank you for buying a Bro ther machine! Reading the documentation will help you make the most of your mach ine. Symbols and conventions used in the documentation 1 The following symbols and convention s are used throughout the documentation. General information 1 Bold Bold typeface iden tifies specific buttons on th ...
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Brother MFC-J430W - page 10
Chapter 1 2 Accessing the Advanced User’s Guide, Software User’s Guide, Network User’s Guide, and Network Glossary 1 This Basic User’s Guide does not contain all the information abo ut the machine, such as how to use the advanced features of the Fax, Copy, Printer, Scanner, PC-Fax, and Network. When you are ready to learn detailed informa t ...
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Brother MFC-J430W - page 11
General information 3 1 Viewing Documentation (Macintosh) 1 a Turn on your Macint osh. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. b Double-click the Documentation icon. c Double-click your language folder. d Double-click top.pdf . If the country screen appears, choose your country. e After the list of User? ...
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Brother MFC-J430W - page 12
Chapter 1 4 How to find Network setup instructions 1 Your machine can b e connected to a wire less network. Basic setup instructions uu Quick Setup Guide If your wireless access point or router supports Wi-Fi P rotected Setup or AOSS™ uu Quick Setup Guide Network setup uu Network User’s Guide Accessing Brother Support (Windows ® ) 1 You can fi ...
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Brother MFC-J430W - page 13
General information 5 1 Accessing Brother Support (Macintosh) 1 You can find all the co ntacts you will need, such as Web support (Brother Solutio ns Center) on the CD-ROM. Double-click the Brother Support icon. The following screen will appear: To download and install Presto! PageManager, click Presto! PageMan ager . For the latest new ...
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Brother MFC-J430W - page 14
Chapter 1 6 Control panel overview 1 1 Mode keys: FAX Lets you access the FAX mode. SCAN Lets you access the SCAN mode. COPY Lets you access the COPY mode. 2 Telephone keys: Redial/Pause Redials one of the last 30 numbers cal led. It also inserts a pause when d ialling. Hook Press before dialling if you want to make sure a fax m ...
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Brother MFC-J430W - page 15
General information 7 1 6 Menu keys: Volume keys d c While the machin e is idle, you can press these keys to adjust the ring vo lume. Speed Dial key Lets you store, look up, and dial numbers that are stored in the memory. d or c Press d or c to move the selec ted area left or right on the LCD. a or b Press a or b to scroll through t ...
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Brother MFC-J430W - page 16
Chapter 1 8 LCD screen indications 1 The LCD shows the current ma chine status when the machine is idle. 1 Wireless Status A four level indicator shows the current wireless signal stre ngth if you are using a wireless connecti on. 2 Current Receive Mode Lets you see the current Receive Mod e. Fax (Fax Auto) F/T (Fax/Tel) TAD (External T ...
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Brother MFC-J430W - page 17
General information 9 1 d Press a or b to choose Fax/Tel . Press OK . You can see the current se tting on the LCD: e Press Stop/Exit . Volume Settings 1 Ring Volume 1 You can choose from a range of ring volume levels, from High to Off . While the machine is idle, press d or c to adjust the volume level. The LCD shows the current setting, a nd each ...
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Brother MFC-J430W - page 18
Chapter 1 10 Beeper Volume 1 When the beeper is on , the machine will beep when you press a key, make a mistake, or after you send or receive a fax. You can choo se from a rang e of beep er volume levels, from High to Off . a Press Menu . b Press a or b to choose General Setup . Press OK . c Press a or b to choose Volume . Press OK . d Press a or b ...
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Brother MFC-J430W - page 19
General information 11 1 Setting the Fax Logic (sending and receiving sequence) 1 You can chan ge the proces s of manual fax send or receive. If you often send or receive a fax manually to/from the other party at the end of a conversation, set the Fax Mode to Easy Mode . You can send o r receive a fax manually just simply press Start . If you are a ...
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Brother MFC-J430W - page 20
12 2 Loading paper and other print media 2 Load only one size of pape r and one type of paper in the paper tr ay at any one time. a Pull the paper tray co mpletely out of the machine. Note If the paper support fla p (1 ) is open, close it, and then close the paper sup port (2). b Lift the output paper tray cover (1). c With both hands, gently press ...
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Brother MFC-J430W - page 21
Loading pa per 13 2 d Fan the stack of pape r well to avoid paper jams and misfeeds. Note Always make sure that the paper is no t curled or wrinkled. e Gently put the pa per into the pape r tray print side down and top edge in first. Check that the paper is flat in the tray. IMPORTANT Be careful not to push the paper in too far; it may lift at the ...
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Brother MFC-J430W - page 22
Chapter 2 14 f Gently adjust the paper side gu ides (1) to fit the paper using both hands. Make sure the p aper side guides touch the sides of the paper. g Close the output pape r tray cover. h Slowly push the pape r tray completely into the machine. i While holding the pape r tray in place, pull out the pa per support (1) un til it clicks, and the ...
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Brother MFC-J430W - page 23
Loading pa per 15 2 Loading envelopes and postcards 2 About envelopes 2 Use envelopes that weigh b etween 80 to 95 g / m 2 . Some envelopes need margin settings to be set in the application. Make sure you do a test print first before printing many envelop es. IMPORTANT DO NOT use any of the following types of envelopes, as they will cause p ...
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Brother MFC-J430W - page 24
Chapter 2 16 b Put envelopes or p ostcards in the paper tray with the addre ss side down and the leading edge (top of the envelo pes) in first as shown in the illustration. Using both hands, gently press a nd slide the paper side guide s (1) and paper length guide (2) to fit the size of the envelopes or postcards. If you have problems printing on e ...
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Brother MFC-J430W - page 25
Loading pa per 17 2 Printable area 2 The printable area depends on the settings in th e application you are using. Th e figures below show the unpr intable areas o n cut sheet paper and en velopes. The machine can prin t in the shaded areas of cut sheet pa per when the Bo rderless print feature is a vailable and turned on. uu Software User’s Guid ...
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Brother MFC-J430W - page 26
Chapter 2 18 Paper settings 2 Paper Type 2 To get the best p rint qu ality, set the machine for the type of paper you ar e using. a Press Menu . b Press a or b to choose General Setup . Press OK . c Press a or b to choose Paper Type . Press OK . d Press a or b to choose Plain Paper , Inkjet Paper , Brother BP71 , Brother BP61 , Other Glossy or Tran ...
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Brother MFC-J430W - page 27
Loading pa per 19 2 Acceptable paper and other print media 2 The print quality can be affe cted by the t ype of paper yo u use in the machine. To get the best print qual ity for the se ttings you have chosen, alwa ys set the Paper Type to match the type of paper that is loaded in the tray. You can use plain pape r, inkjet paper (coated paper), glos ...
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Brother MFC-J430W - page 28
Chapter 2 20 Handling and using print media 2 Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Avoid touching the shiny (coated) side of photo paper. L oad photo paper with the shiny side facing down. Avoid touching either side of transparencies be cause they ...
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Brother MFC-J430W - page 29
Loading pa per 21 2 Choosing the right print media 2 Paper type and size for each operation 2 Paper Type Paper Size Usage Fax Copy Printer Cut Sheet A4 210 297 mm (8.3 11.7 in.) Yes Yes Yes Letter 215.9 279.4 mm (8 1/2 11 in.) Yes Yes Yes Executive 184 267 mm (7 1/4 10 1/2 in.) – – Yes JIS B5 182 257 mm (7.2 10.1 ...
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Brother MFC-J430W - page 30
Chapter 2 22 Paper weight, thickness and capacity 2 1 Up to 100 sheets of 80 g / m 2 paper. 2 BP71 (260 g / m 2 ) paper is especially designed fo r Brother inkjet machines. Paper Type Weig ht Thickness No. of sheets Cut Sheet Plain Paper 64 to 120 g / m 2 0.08 to 0.15 mm 100 1 Inkjet Paper 64 to 200 g / m 2 0.08 to 0.25 mm 20 Glossy Paper Up to 220 ...
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Brother MFC-J430W - page 31
23 3 3 How to load documents 3 You can send a fax, make copies, and scan from the ADF (automatic document feeder ) and from the scanner glass. Using the ADF 3 The ADF can ho ld up to 15 pa ges 1 and feeds each sheet individually. Use 90 g / m 2 paper and always fan the ed ges of the pages b efore placing them in the ADF. 1 The ADF can hold up to 20 ...
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Brother MFC-J430W - page 32
Chapter 3 24 IMPORTANT DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam. d After using the AD F, close the ADF Document Support Flap an d push the upper-left portion of th e ADF Document Support to close it completely. Using the scanner glass 3 You can use the scanner g lass to fax, copy or scan pages of a book or ...
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Brother MFC-J430W - page 33
Loading documents 25 3 IMPORTANT If you are sc anning a book or thick document, DO NOT slam the cover down or press on it. Unscannable area 3 The scannable area depends on the settings in the application you are using . The figures below show u nscannable areas. 1 The unscannable area is 1 mm when you use the ADF. Usage Document Size Top (1) Bottom ...
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Brother MFC-J430W - page 34
26 4 How to send a fax 4 The following steps show how to send a fax. a When you want to send a fax or chang e the settings for sending or receiving faxes, press the ( FAX ). The LCD shows: b Do one of the following to load your document: Place the document face down in the ADF. (See Using the ADF uu page 23.) Load your documen t face do ...
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Brother MFC-J430W - page 35
Sending a fax 27 4 e Press Mono Start or Color Start . Faxing from the ADF 4 The machine starts scanning the document to be sent . Faxing from the scanner glass 4 If you pressed Mono Start , the machine starts scanning the first page. Go to step f . If you pressed Color Start , the LCD asks if you want to send a color fax. Press 1 to ch ...
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Brother MFC-J430W - page 36
Chapter 4 28 Transmission Verification Report 4 You can use the Transmission Verificatio n Report as proo f that you se nt a fax. Th is report lists the send er’s name or fax number, the time and date of t ransmission , duration of transmission, numbe r of pages sent, and whether or n ot the trans mission was successful. There are seve ral settin ...
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Brother MFC-J430W - page 37
29 5 5 Receive Modes 5 By factory default, the factory setting of Receive Mode is “F ax”. Your machine will automatically receive any faxes that are sent to it. There ar e four receive modes of this machine as below. For more detailed in formation on the receive modes, see Using Receive Mod es uu page 30. To set a receive mode follo w the instr ...
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Brother MFC-J430W - page 38
Chapter 5 30 Using Receive Modes 5 1 If the caller wants to send a fax during a call or the caller sends you a fax call, please press Mono Start or Color Start button (under easy mode) on the cont rol panel of the machine or press l 51 keys on the external answering phone device (you have to turn on the remote codes first, please see Using remote c ...
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Brother MFC-J430W - page 39
Receiving a fax 31 5 Receive Mode settings 5 Ring Delay 5 The Ring Delay sets the number of t imes the machine rings before it answers in Fax Auto or Fax/Tel mode. If you have external or extension tele phones on the same line as the machine choose the maximum number of rings. (See Operation from extern al and ex tension telephones uu page 3 8 and ...
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Brother MFC-J430W - page 40
Chapter 5 32 Fax Detect 5 If Fax Detect is On : 5 Fax Detect is turned On as default. The machine receives a fax call automatically, even if you answer the call. When you se e Receiving on the LCD or when you hear “chirp s” through the hand set you are using, ju st replace the handset. Your machine will do the rest. If Fax Detect is Off : 5 If ...
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Brother MFC-J430W - page 41
33 6 6 Voice operations 6 Tone or pulse 6 If you have a Pulse dialling service, but need to send tone si gnals (for example , for telephone banking), follow the instructions below: a Press Hook . b Press # on the machine’s control panel. Any digits dialled afte r this will send tone signals. When you are finished wi th the call, th e machine will ...
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Brother MFC-J430W - page 42
Chapter 6 34 Telephone Service 6 The caller ID feature of this machin e lets you use the call er ID subscriber service offered by certain tele phone compan ies. Caller ID (Caller IDentification) (not available in certain area) 6 The Caller ID is a telephone service that allows the subscriber to see a display of the caller's phone number as the ...
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Brother MFC-J430W - page 43
Telephone and extern al devices 35 6 Advantages of Caller ID 6 For Business 6 All businesses profit from a qu icker response to customer calls. For Home 6 Residential customers can protect themselves from unwanted ca lls. Setup Method 6 a Press Menu . b Press a or b to choose Fax . Press OK . c Press a or b to choose Miscellaneous . Press OK . d Pr ...
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Brother MFC-J430W - page 44
Chapter 6 36 Connecting an external TAD (telephone answering device) 6 You may choose to connect an extern al answering devi ce. However, when you have an external TAD on the same telephone line as the machine, the TAD answe rs all calls and the machine “listens” for fax calling (CNG) tones. If it he ars them, the machine takes over the call an ...
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Brother MFC-J430W - page 45
Telephone and extern al devices 37 6 Recording an outgoing message (OGM) on an external TAD 6 Timing is important in recording this message. a Record 5 secon ds of silenc e at the beginning of your messa ge. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.) b Limit your speaking to 20 secon ...
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Brother MFC-J430W - page 46
Chapter 6 38 Operation from external and extension telephones 6 If you answer a fax call on an extension o r an external telephon e, you can make your machine take the call by us ing the Remot e Activation Code. When you press th e Remote Activation Code l 51 , the machine starts to receive the fax. If the machine answers a voice call and fast doub ...
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Brother MFC-J430W - page 47
Telephone and extern al devices 39 6 Changing the remote codes 6 If you want to use Remote Activation, you have to turn on the remote codes. The p reset Remote Activation Code is l 51 . Th e preset Remote Deactivation Code is #51 . If you want to, you can rep lace them with yo ur own codes. a Press Menu . b Press a or b to choose Fax . Press OK . c ...
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Brother MFC-J430W - page 48
40 7 How to dial 7 Manual dialling 7 Press all of the digits of the fax or telephon e number. Speed Dialling 7 a Press ( Speed Dial ). You can also choose Speed Dial by pressing ( FAX ). b Press a or b to choose Search . Press OK . c Do one of the following: Press a or b to choose Alphabetical Order or Numerical Order . Press OK . Press the ...
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Brother MFC-J430W - page 49
Dialling and stori ng numbers 41 7 Fax Redial 7 If you are sending a fax manuall y and the line is busy, press Hook , Redial/Pause , and then press Mono Start or Color Start to try again. Redial/Paus e only works if you dialled from the control panel. If you are sending a fax automatically and the line is busy, the machine will automatically redial ...
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Brother MFC-J430W - page 50
Chapter 7 42 Caller ID history 7 This feature requir es th e Caller ID subscriber service offered by many local telephone companies. (See Caller ID (Caller IDentification ) (not availab le in certain area) uu page 34.) The numbers, or names if available, from the last 30 faxes and telephone calls you received will be stored in the Caller ID history ...
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Brother MFC-J430W - page 51
Dialling and stori ng numbers 43 7 Storing numbers 7 You can set up your machine to do the following types of easy dialling: Speed D ial and Groups for broadcasting fax es. When you dial a Quick Dial number, the LCD shows the number. Note If you lose electrical power, the Quick Dial numbers th at are in the memo ry will not b e lost. Storing a paus ...
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Brother MFC-J430W - page 52
Chapter 7 44 Note How to change the stored name or number: If you want to change a character, press d or c to position the cursor un der the character you wa nt to change, a nd then press Clear . Re-enter the character. e If you want to change the name, press a or b to choose Name , then press OK and enter the new name using the dial pad (up to 16 ...
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Brother MFC-J430W - page 53
45 8 8 How to copy 8 The following steps sh ow the basic copy operation. a Make sure you are in copy mode, press ( COPY ). The LCD shows: 1 No. of C opies You can enter th e number of copie s you want by using the dial pad. Note The default s etting is FAX mode. You can change the amount of time th at the machine stays in COPY mode af ter the l ...
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Brother MFC-J430W - page 54
Chapter 8 46 Paper Options 8 Paper Type 8 If you are copying on a special type of paper, set the machine for the type of paper yo u are using to get the best pr int quality. a Press ( COPY ). b Load your do cument. c Enter the number of copies you want. d Press a or b to choose Paper Type . Press OK . e Press a or b to choose Plain Paper , Inkjet P ...
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Brother MFC-J430W - page 55
47 9 9 Printing a document 9 The machine ca n receive data from your computer and print it. To print from a computer, you must inst all the printer driver. uu Software User’s Guide: Printing (Windows ® ) uu Software User’s Guide: Printin g and Faxing (Macintosh) a Install the Brother prin ter driver from the CD-ROM. ( uu Quick Setup Guide) b F ...
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Brother MFC-J430W - page 56
48 10 Scanning a document 10 There are several ways to scan d ocuments. You can use the SCAN key on the machine or the scanner drivers on your computer. a To use the machine as a scanner, you must install a scanner drive r. If the machine is on a Network, configur e it with a TCP/IP address. Install the MFL-Pro Suite (including scanner drivers) ...
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Brother MFC-J430W - page 57
How to scan to a computer 49 10 Scanning using a scanner driver 10 uu Software User’s Guide: Scanning a document using the TWAIN driver (Windows ® ) uu Software User’s Guide: Scanning a document using the WIA driver (Windows ® ) uu Software User’s Guide: Scanning a document using the TWAIN driver (Macintosh) uu Software User’s Guide: Scan ...
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Brother MFC-J430W - page 58
50 A Replacing the ink cartridges A Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four cartridges. When t he machine detects a n ink cartridge is running o ut of ink, the machine will display a me ssage on th e LCD. Note For example, wh en one of the ink cartridges is ne ...
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Brother MFC-J430W - page 59
Routine maintenan ce 51 A b Press the lock release lever as shown to release the c artridge indicate d on the LCD. Remove the cartridge from the machine. c Open the new ink c artridge bag for t he color shown on the LCD, and then take out the ink cartridge. d Turn the green release leve r on the orange protective pa cking (1) clo ckwise until it cl ...
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Brother MFC-J430W - page 60
52 f Gently push the b ack of the ink cartr idge marked “PUSH” until it clicks, and then close the ink cartridge cover. g The machine will auto matically reset the ink dot counter. Note • If you replaced an ink cartridge, for example Blac k, the LCD ma y ask you to verify that it was a brand new on e (for example, Did You Change Black ). For ...
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Brother MFC-J430W - page 61
Routine maintenan ce 53 A Cleaning and checking the machine A Cleaning the scanner glass A a Unplug the machine from t he electric al socket. b Lift the document cover (1) . Clean the scanner glass ( 2) and the white plastic (3) with a soft lint-free cloth moistened wit h a non-flamma ble glass cleaner. c In the ADF unit, clean the white bar (1) an ...
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Brother MFC-J430W - page 62
54 Cleaning the print head A To maintain good print quality, the machine will automati cally clean th e print head when needed. You can start the cleaning process manually if there is a print qu ality problem. Clean the print head if you ge t a horizontal line in the text or graphics, or blan k text on your printed pages. You can clean Black only, ...
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Brother MFC-J430W - page 63
Routine maintenan ce 55 A i The LCD asks you if you want to start cleaning. Press 1 ( Yes ). The machine starts cleaning th e print head. j After the cleaning proced ure is finished, press Color Start . The machine starts printing th e Print Quality Check Sheet again and repe at the procedure from step f . k Press Stop/Exit . If you repeat this pro ...
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Brother MFC-J430W - page 64
56 Packing and shipping the machine A When you transport the machine, use the packing materials that came with your machine. Follow the in structions below to correctly packag e your machi ne. Damage caused to your machine during tran sit may not be covere d by your w arranty. IMPORTANT It is important to allow the machine to “park” the print h ...
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Brother MFC-J430W - page 65
Routine maintenan ce 57 A e Unplug the machine from the telephone wall socket and take the telephone line cord out of the machine. f Unplug the machine from t he electric al socket. g Using both hands, use th e plastic tabs on both sides of the machine t o lift the scanner cover into the open position. Then unplug the interfa ce cable from the mach ...
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Brother MFC-J430W - page 66
58 B Error and Maintenance messages B As with any sophisticated office product, er rors may occur and consum able items may need to be replaced. If this happen s, your machine identifies the error and shows an error mess age. The most common erro r and maintena nce messages are shown in the following table. You can correct most errors and routine m ...
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Brother MFC-J430W - page 67
Troubleshooting 59 B Cannot Detect You in stalled a new ink cartridge too quickly and the ma chine did not d etect it. Take out the new ink cartridge an d re-install it slow ly until it clicks. If you are using non Brother Original ink the machine may not detect the ink cartridge. Replace the cartri dge with a Brother Original ink cartridge. If the ...
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Brother MFC-J430W - page 68
60 Ink Absorber Full The ink absorber box or flushing box is full. These compone nts are periodic maintenance items that may require replacement af ter a period of t ime to ensure optimum performanc e from your Brother machine. Be cause these components are periodic mai ntenance items, the replacement is not covered under the warranty. The need to ...
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Brother MFC-J430W - page 69
Troubleshooting 61 B No Caller ID There is no in coming call history. You did not receive calls or you hav e not subscribed to th e Caller ID servi ce from your telephone comp any. If you want to use the Caller ID feature call your tel ephone compa ny. (See Caller ID (Caller ID entification) (not available in certain are a) uu page 34.) No Ink Cart ...
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Brother MFC-J430W - page 70
62 Unable to CleanXX Unable to Init.XX Unable to PrintXX Unable to ScanX X The machine has a mechani cal problem. — OR — A foreign object such as a paper clip or ripped paper i s in the machi ne. Open the scann er cover and remove any foreign objects and pap er scraps from inside the machine. If the error message continues, see Transferring you ...
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Brother MFC-J430W - page 71
Troubleshooting 63 B Error animations display B Error animations display step-by-step instructions w hen paper gets jammed. You can read the steps at your own pa ce by pressing c to see the next step and d to go back a step. Transferring your faxes or Fax Journal report B If the LCD shows: Unable to CleanXX Unable to Init.XX Unable to P ...
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Brother MFC-J430W - page 72
64 Document jam B Documents can ja m in the ADF unit i f they are not inserted or fed correctly, or if they are to o long. Follow the steps below to clear a document jam. Document is jammed in the top of the ADF unit B a Take out any paper from the ADF that is not jammed. b Open the ADF cover. c Remove the jammed document by pulling it upward. d Cl ...
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Brother MFC-J430W - page 73
Troubleshooting 65 B Printer jam or paper jam B Take out th e jammed pa per depend ing on where it is jamme d in the machine. If the LCD shows Paper Jam follow these steps: IMPORTANT Before you unplu g the machine from the power source, you can transfer your faxes that are stored in th e memory to another fax machine so you will not lose any import ...
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Brother MFC-J430W - page 74
66 f Open the Jam Clear Cover (1 ) at the back of the machine. g Pull the jammed paper out of the machine. h Close the J am Clear Cove r. Make sure the cover is closed correct ly. i Using both han ds, use the p lastic tabs on both sides of the machine t o lift the scanner cove r (1) to the o pen positi on. Move the print head (if necessary) to take ...
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Brother MFC-J430W - page 75
Troubleshooting 67 B IMPORTANT • If the paper is jammed under the p rint head, unplug the machine from the po wer source, and then move the print head to take out the paper. • If the print head is in the rig ht corner as shown in the illustration , you cannot move it. Re-connect the power cord . Hold down Stop/Exit until the print head moves to ...
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Brother MFC-J430W - page 76
68 Troubleshooting B If you think there is a problem with your mach ine, check the chart below and follow the troubleshooting tips. Most problems can be easil y resolved by y ourself. If yo u need addi tional help, t he Brother Solutions Center offers th e latest FAQs and troublesho oting tips. Visit us at http://solutions.brother.com/ . If you are ...
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Brother MFC-J430W - page 77
Troubleshooting 69 B Poor print quality. Check the print quality. (See Checking the print quality uu page 5 4.) Make sure that the Media Type setting in the printer driver or the Paper Ty pe setting in the machine’s menu matches the type of paper you are using. See Paper Type uu page 18. uu Software User’s Guide: Printing (Windows ® ) uu Softw ...
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Brother MFC-J430W - page 78
70 The machine prints dense lines on the page. Check Reverse Order in the Basic tab of the printer driver. The printouts are wrinkled. (Windows ® users) In the printer driver Advanced tab, click Colour Settings , and uncheck Bi-Directional Printin g . (Macintosh users) In the printer driver, choose Print Settings , click Advanced , choose Other Pr ...
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Brother MFC-J430W - page 79
Troubleshooting 71 B Printing Received Faxes Difficulty Suggestions Condensed print and white streaks across the page or the top and bottom of sentences are cut off. You probably had a bad connection, with st atic or interference on the telephone line. Ask the other party to send the fax again. Vertical black lines when receiving. T he sender' ...
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Brother MFC-J430W - page 80
72 Handling Incoming Calls Difficulty Suggestions The machine “hears” a voice as a CNG Tone. If Fax Detect is set to On, your machine is more sensitive to sounds. It may mistakenly interpret certain voices or mu sic on the line as a fax machine calling and respond with fax-receiving tones. D eactivate the machine by pressing Stop/E xit . Try av ...
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Brother MFC-J430W - page 81
Troubleshooting 73 B Scanning Difficulties Difficulty Suggestions TWAIN or WIA errors appear when starting to scan. (Windows ® ) Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In Presto! PageManager with OCR, click File , Select Source and choose the Brother TWAIN/WIA driver. TWAIN or ICA errors appear when starting to sca ...
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Brother MFC-J430W - page 82
74 Network Difficulties Difficulty Suggestions Cannot print over the network. Make sure that your machine is powered on, is online and in the Ready mode. Print a Network Configuration Report ( uu Advanced User’s Guide: Reports ) and check the current Network settings printed in this list. If you are using a wireless connecti on or are having Netw ...
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Brother MFC-J430W - page 83
Troubleshooting 75 B Dial Tone detection B When you se nd a fa x automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number. By changin g the Dial Tone set ting to Detection you can make your machine dial as soon as it detects a dia l tone. This setting can save a small amount of time when sendin ...
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Brother MFC-J430W - page 84
76 Machine Information B Checking the serial number B You can see the machine’s serial number on the LCD. a Press Menu . b Press a or b to choose Machine Info. Press OK . c Press a or b to choose Serial No. Press OK . d Press Stop/Exit . Reset functions B The following reset functions are availa ble: 1 Network You can reset the print server back ...
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Brother MFC-J430W - page 85
77 C C On-screen programming C Your machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-frien dly programming helps you take fu ll advantage o f all the menu selections your machine has to offer. Since your programming is done o n the LCD, we have created step-by-step on-screen instructions to help you ...
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Brother MFC-J430W - page 86
78 Menu table C The menu table will help you unde rstand the menu selections and options that are found in the machine's programs. The factory settin gs are shown in Bold with an asterisk. Menu ( ) C Level1 Level2 Level3 Options Descriptions Page Ink Test Print — Print Qual ity Alignment Lets you check the print quality or alignment. 54 Clea ...
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Brother MFC-J430W - page 87
Menu and featur es 79 C General Setup (Continued) Volume Ring Off Low Med * High Adjusts the ring volume. 9 Beeper Off Low * Med High Adjusts the beeper volume. 10 Speaker Off Low Med * High Adjusts the speaker volume. 10 LCD Settings LCD Contrast Adjust the contrast of the LCD. See . Backlight Light * Med Dark You can adjust the brightness of the ...
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Brother MFC-J430W - page 88
80 Fax Setup Receive Ring Delay 0 1 2 * 3 4 5 6 7 8 9 10 Sets the number of rings before the machine answers in Fax Auto or Fax/Tel mode. 31 F/T Ring Time 20Secs 30Secs * 40Secs 70Secs Sets the length of the fast double-ring time in Fax/Tel mode. 31 Fax Detect On * Off Receives fax messages automatically when you answer a call and hear fax tones. 3 ...
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Brother MFC-J430W - page 89
Menu and featur es 81 C Fax (Continued) Report Sett ing Transmission On On+Image Off * Off+Image Choose the initial setup for Transmission Verification Report. 28 Journal Perio d Off Every 50 F axes * Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days Sets the interval for the automatic printing of the Fax Journal. If you have ch ...
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Brother MFC-J430W - page 90
82 Network menu C Level1 Level2 Level3 Options Descriptions Page Network TCP/IP BOOT Method Auto * Static RARP BOOTP DHCP Chooses the BOOT method that best suits your needs. See . IP Address [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. Subnet Mask [000-255]. [000-255]. [000-255]. [000-255] Enter the Subnet mask. Gateway [000-255 ...
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Brother MFC-J430W - page 91
Menu and featur es 83 C Network (Continued) WPS w/PIN C ode — — You can easily configure your wireless network settings using WPS with a PIN code. See . WLAN Status Status — You can see the current wireless network status. Signal — You can see the current wireless network signal strength. SSID — You can see the current SSID. Comm. Mode ? ...
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Brother MFC-J430W - page 92
84 Menu ( ) (continued) C Level1 Level2 Level3 Options Descriptions Page Print Reports XMIT Verify — — Prints these lists and reports. See . Quick Dial — Alphabetical Order Numeric al Order Fax Journal —— User Settings —— Network Con fig —— WLAN Report —— Caller ID hist. —— Machine Info. Serial No. — — Lets you check t ...
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Brother MFC-J430W - page 93
Menu and featur es 85 C Initial Setup (Continued) Reset Network — Resets the print server back to its factory settings, such as the password and IP address information. 76 Speed Dial&Fa x — Deletes all stored Speed Dial numbers and faxes, restores the Station ID, Quick Dial List, Transmission Verification Report and Fax Journal back to the ...
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Brother MFC-J430W - page 94
86 FAX ( ) C Level1 Level2 Level3 Options Descriptions Page Fax Resolution —— Standard * Fine S.Fine Photo Sets the resolution for outgoing faxes. See . Contrast —— Auto * Light Dark Changes the lightness or darkness of faxes you send. Speed Dial Search — Alphabetical Order Numerical O rder You can dial by pressing only a few keys (and St ...
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Brother MFC-J430W - page 95
Menu and featur es 87 C SCAN ( ) C Set New Def ault — — — You can save your fax settings. See . Factory Reset — — — You can restore all settings back to the factory default. Level1 Option1 Option2 Opt ion3 Descriptions Page Scan to File — — — You can scan a monochrome or a color document into your computer. See . Scan to E-mail ? ...
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Brother MFC-J430W - page 96
88 COPY ( ) C Level1 Level2 Level3 Options Descriptions Page Quality —— Fast Normal * Best Choose the Copy resolution for the next copy. See . Paper Type —— Plain Paper * Inkjet Paper Brother BP71 Brother BP61 Other Glossy Transparency Choose the paper type that matches the paper in the tray. 46 Paper Size —— A4 * A5 10x15cm Letter Choo ...
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Brother MFC-J430W - page 97
Menu and featur es 89 C Speed Dial ( ) C Density —— Adjusts the density of copies. See . Stack/Sort —— Stack * Sort You can choose to stack or sort multiple copies. Page Layout —— Off(1in1) * 2in1(P) 2in1(L) 2in1(ID) 4in1(P) 4in1(L) Poster (2x1) Poster (2x2) Poster (3x3) You can make N in 1, 2 in 1 ID, or Poster copies. Set New Defa ult ...
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Brother MFC-J430W - page 98
90 Redial/Pause ( ) C Level1 Level2 Level3 Options Descriptions Page Outgoing Call history Send a fax Add to Speed Dial Delete — — You can choose a number from the Outgoing Call history and then send a fax to it, add it to Speed Dial, or delete it. See . Caller ID hist. Send a fax Add to Speed Dial Delete — — You can choose a number from th ...
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Brother MFC-J430W - page 99
Menu and featur es 91 C Entering Text C When you are sett ing certain men u selections, su ch as the Station I D, you may need to ente r text into the machine. Most dial pad keys h ave three or four letters pr inted on keys. The keys for 0 , # and l do not have printed letters because they are used for special cha racters. Press the ap propriate di ...
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Brother MFC-J430W - page 100
92 D General D Note This chapter provides a summary of the machines ’ specifications. For addi tional specifications visit http://www.brother.com/ for details. 1 Measured when the machine is connected to the USB interface. 2 When using ADF, resolution: standard / document: ISO/IEC 24712 printed pattern. Specifications D Printer Type Inkjet Print ...
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Brother MFC-J430W - page 101
Specifications 93 D 1 Noise depends on printing conditions. 2 Using standard 64 to 90 g / m 2 paper. 3 Using XEROX4200 75 g / m 2 paper, temperature 20 - 26 C, humidity 40 - 50% without condensation. Dimension Weight 9 kg Noise Operating: 50 dB or less 1 Temperature Operating: Best Print Quality: 10 to 35 C 20 to 33 C Humidity Operating ...
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Brother MFC-J430W - page 102
94 Print media D 1 For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the machine to avoid smudging. 2 Use only transparencies reco mmended for inkjet printing. 3 See Paper type and size for each operation uu page 21. Paper Input Paper Tray Paper type: Plain paper, inkjet paper (coate ...
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Brother MFC-J430W - page 103
Specifications 95 D Fax D 1 “Pages” refers to the “ITU-T Test Chart #1” (a typical bu siness letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. Compatibility ITU-T Group 3 Modem Speed Automatic Fallback 14,400 bps Scanning Width ADF: 208 mm (A4) Scanner Gla ss: 204 mm (A4 ...
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Brother MFC-J430W - page 104
96 Copy D Color/Monochrome Yes/Yes Copy Width Max. 210 mm Multiple C opies Stacks/Sorts up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Resolution Prints up to 1200 1200 dpi ...
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Brother MFC-J430W - page 105
Specifications 97 D Scanner D 1 Windows ® XP in this User’s Guide includes Windows ® XP Home E dition, Windows ® XP Professional, and Windows ® XP Professional x64 Edition. 2 For the latest driver updates for the Mac OS X you ar e using, visit us at http://solutions.brother.com/ . 3 Maximum 1200 1200 dpi scanning when using t he WIA Drive ...
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Brother MFC-J430W - page 106
98 Printer D 1 When the Borderless feature is set to On. 2 See Paper type and size for each operation uu page 21. 3 When printing on A4 size paper. 4 For detailed specifications visit http://www.brother.com/ . Resolution Up to 1200 6000 dpi Printing Width 3 204 mm [210 mm (borderless) 1 ] Borderless 2 A4, Letter, A6, Photo 10 15 cm, Index C ...
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Brother MFC-J430W - page 107
Specifications 99 D Interfaces D 1 Your machine has a Hi-Speed USB 2.0 interface. The machi ne can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not supported. USB 12 A USB 2.0 interface ca ble that is no long er than 2 m. Wireless L AN IEEE 802.11b/g/n (Infrast ructure/Ad-hoc Mode) ...
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Brother MFC-J430W - page 108
100 Computer requirements D SUPPORTED OPERATING SYSTEM S AND SOFTWARE FUNCTIONS Computer Platform & Operating System Version Supported PC So ftw are Functions PC Interface Processor Minimum Speed Mini mum RAM Recommended RAM Hard Disk Space to install For Drivers For Applications Windows ® Operating System Windows ® XP Home 1 Windows ® XP Pr ...
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Brother MFC-J430W - page 109
Specifications 101 D Consumable items D Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print hea d assembly. Service Life of Ink Cartridge The first time you install a set of ink cartridges the machine will use an amount of ink to fill the in k delivery tubes for high quality printouts. Thi ...
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Brother MFC-J430W - page 110
102 Network (LAN) D Note For more information about the Network sp ecifications uu Network User’s Guide 1 See the Computer Requirements chart on page 100. 2 If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com/ . LAN You can c ...
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Brother MFC-J430W - page 111
Index 103 E E A ADF (automatic docume nt feeder) . .......... 23 Answering mach ine (TAD) ....................... 36 connecting .................... .............. .......... 36 Apple Macintosh See Software User's Guide. Automatic fax receive ............ ............... ............... .. 29 Fax Detect ......... ............... .............. ...
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Brother MFC-J430W - page 112
104 F Fax codes changing ................ .............. ............... .. 39 Remote Activation Code .............. .. 32 , 38 Remote Deactivation Code .......... ......... 38 using ...................... .............. ............... .. 38 Fax Detect ............. ............... .................. .. 32 Fax, from PC See Software User's Gui ...
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Brother MFC-J430W - page 113
105 E P Packing and shipping the machine .......... 56 Paper ............ ............... ............... ...... 19 , 94 capacity ................. ............... ............... .. 22 loading ............... .............. .............. 12 , 15 loading envelopes an d postcard ..... ...... 15 printable area ........................... ........... ...
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Brother MFC-J430W - page 114
106 U Unscannable area ..... .............. ................. 25 V Volume, setting beeper ........................... ............... ......... 10 ring ......................... .............. ............... .... 9 speaker .................. .............. ............... .. 10 W Web Services (Scan) ... ............... ...... 48 , 87 Windows ® Se ...
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Brother MFC-J430W - page 115
Visit us on the World Wide Web http://www.brother.com/ This machine is ap proved for use in th e country of purchase onl y. Local Brother compani es or their dealers will only support machines purchase d in their own countries . ...
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