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Manuale per l’uso Compaq N620C

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Summary
  • Compaq N620C - page 1

    b Maintenance and Service Guide Compaq Ev o Notebook N620c Ser ies Compaq Ev o Notebook N610c Ser ies Compaq Ev o Notebook N610v Ser ies Compaq Ev o Notebook N600c Ser ies Document P ar t Number : 279362-003 May 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on ...

  • Compaq N620C - page 2

    © 2003 Hewlett-P ackard Dev elopment Company , L.P . Microsoft and W indows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in U.S. and/or other countries. The information contained herein is subj ect to change without notice. The only warranties for HP p ...

  • Compaq N620C - page 3

    Maintenance and Ser vice Guide iii Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–29 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–31 1.4 Power Management . . . . . . ...

  • Compaq N620C - page 4

    iv Maintenance and Ser vice Guide Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Notebook System Major Components . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit Components . . . . . . . . 3–16 3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . 3? ...

  • Compaq N620C - page 5

    Contents Maintenance and Ser vice Guide v 5.10 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27 5.11 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29 5.12 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–32 5.13 System Board . . . . . . . . . . . . . . . . . ...

  • Compaq N620C - page 6

    Maintenance and Ser vice Guide 1–1 1 Pr oduct Description The Compaq Evo Notebook N620c, N610c, N610v , and N600c Series of fer advanced modularity , Mobile Intel Pentium 4 and Pentium III processors with 64-bit architecture, industry-leading Accelerated Graphics Port (A GP) implementation, and extensi ve multimedia support. Figure 1-1. Compaq Ev ...

  • Compaq N620C - page 7

    1–2 Maintenance and Ser vice Guide Product Description 1.1 Models Computer models are sho wn in T ables 1-1 through 1-5. Ta b l e 1 - 1 Compaq Ev o Notebook N620c, N610c, N610v , and N600c Model Naming Con ventions Key N620 P4 200 P4 40 V C 25 O XXXXXX-XXX 12 3 4 5 6 7 8 9 1 0 Ke y Description Options 1B r a n d / S e r i e s designator N = Noteb ...

  • Compaq N620C - page 8

    Product Description Maintenance and Ser vice Guide 1–3 4 Display type/ size/resolution P = SXGA+ (1400 × 1050) X = XGA (1024 × 768) 4 = 14.x-inch 5 Hard drive size 60 = 60 GB 40 = 40 GB 30 = 30 GB 20 = 20 GB 15 = 15 GB 10 = 10 GB 6 Optical drive designator W = D VD-RW drive V = D VD-ROM drive R = CD-R W drive D = CD-ROM drive 7 Integrated commu ...

  • Compaq N620C - page 9

    1–4 Maintenance and Ser vice Guide Product Description T able 1-2 Compaq Ev o Notebook N620c Models The fo llowing Evo Notebook N620c models f eature: ■ Dual Stick pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.4-Ah lithium ion (Li ion) batter y pack ■ 3-year w arranty on par ts, labor , an d on-site, ne xt business da y respo ...

  • Compaq N620C - page 10

    Product Description Maintenance and Ser vice Guide 1–5 N620c P 150 P4 60 C G 51 2 Asia P acific A ustralia Belgium Czech Repub lic Denmark European International Fr a n c e Germany Greece Hong K ong Hungar y Iceland India Israel Italy Jap an Japan (English) DE271A UUF DE271A ABG DE271A UUG DE271A AKB DE271A ABY DE271A ABB DE271A ABF DE271A ABD DE ...

  • Compaq N620C - page 11

    1–6 Maintenance and Ser vice Guide Product Description N620c P 150 P4 60 C G 51 O Asia P acific A ustralia Belgium Czech Repub lic Denmark European International Fr a n c e Germany Greece Hong K ong Hungar y Iceland India Israel Italy Jap an Japan (English) DE270A UUF DE270A ABG DE270A UUG DE270A AKB DE270A ABY DE270A ABB DE270A ABF DE270A ABD DE ...

  • Compaq N620C - page 12

    Product Description Maintenance and Ser vice Guide 1–7 N620c P 140 X4 40 C X 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece Hong K ong Hungar y Iceland India Israel Italy Jap an Japan (English) DE265A UUF DE265A ABG DE265A UUG DE265A AC4 DE265A AKB DE265A ABY DE ...

  • Compaq N620C - page 13

    1–8 Maintenance and Ser vice Guide Product Description N620c P 140 X4 40 C X 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece Hong K ong Hungar y Iceland India Israel Italy Jap an Japan (English) DE264A UUF DE264A ABG DE264A UUG DE264A AC4 DE264A AKB DE264A ABY DE ...

  • Compaq N620C - page 14

    Product Description Maintenance and Ser vice Guide 1–9 N620c P 130 X4 30 C X 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece Hong K ong Hungar y Iceland India Israel Italy Jap an Japan (English) DE263A UUF DE263A ABG DE263A UUG DE263A AC4 DE263A AKB DE263A ABY DE ...

  • Compaq N620C - page 15

    1–10 Maintenance and Ser vice Guide Product Description N620c P 130 X4 30 C X 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece Hong K ong Hungar y Iceland India Israel Italy Jap an Japan (English) DE262A UUF DE262A ABG DE262A UUG DE262A AC4 DE262A AKB DE262A ABY D ...

  • Compaq N620C - page 16

    Product Description Maintenance and Ser vice Guide 1–11 T able 1-3 Compaq Ev o Notebook N610c Models The fo llowing Evo Notebook N610c models f eature: ■ Dual Stick pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.0-Ah Li ion battery pack ■ 3-year w arranty on par ts, labor , an d on-site, ne xt business da y response ■ 32 MB ...

  • Compaq N620C - page 17

    1–12 Maintenance and Ser vice Guide Product Description The fo llowing Evo Notebook N610c models f eature: ■ Dual Stick pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.0-Ah Li ion battery pack ■ 3-year w arranty on par ts and labor ■ 32 MB of discrete video memor y ■ configuration code KT8Z N6c P4 200 P4 40 W C 25 2 Belgium ...

  • Compaq N620C - page 18

    Product Description Maintenance and Ser vice Guide 1–13 N6c P4 200 P4 40 W C 25 E Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) 470050-987 470050-986 470050-963 470050-985 470050-964 470050-965 470054-6 ...

  • Compaq N620C - page 19

    1–14 Maintenance and Ser vice Guide Product Description N6c P4 200 X4 30 V C 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) Ko r e a Latin America Latin America (GEM/NAFT A) 470050-438 470050-421 470050-371 470050-419 470 ...

  • Compaq N620C - page 20

    Product Description Maintenance and Ser vice Guide 1–15 N6c P4 200 X4 30 V C 25 E Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) Ko r e a 470050-572 470050-571 470050-538 470050-570 470050-539 470050-541 470050-544 470050-536 ...

  • Compaq N620C - page 21

    1–16 Maintenance and Ser vice Guide Product Description N6c P4 200 X4 30 V C 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) Ko r e a Latin America Latin America (GEM/NAFT A) 470050-502 470050-498 470050-456 470050-497 470 ...

  • Compaq N620C - page 22

    Product Description Maintenance and Ser vice Guide 1–17 N6c P4 180 X4 30 V C 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) Ko r e a Latin America Latin America (GEM/NAFT A) 470037-572 470037-570 47 ...

  • Compaq N620C - page 23

    1–18 Maintenance and Ser vice Guide Product Description N6c P4 180 X4 30 V C 25 E Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) 470044-442 470044-441 470044-410 470044-440 470044-411 470044-412 470048-1 ...

  • Compaq N620C - page 24

    Product Description Maintenance and Ser vice Guide 1–19 N6c P4 180 X4 30 V C 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) Ko r e a Latin America Latin America (GEM/NAFT A) 470037-714 470037-713 47 ...

  • Compaq N620C - page 25

    1–20 Maintenance and Ser vice Guide Product Description N6c P4 180 X4 20 D C 25 O Belgium Czech Repub lic Denmark Fr a n c e Germany Greece/P oland Hungar y Israel Italy The Netherlands 470050-772 470050-773 470050-774 470050-775 470050-776 470050-780 470050-781 470050-782 470050-783 470050-784 Norwa y P or tugal Russia Saudi Arabia Slov enia Spa ...

  • Compaq N620C - page 26

    Product Description Maintenance and Ser vice Guide 1–21 N6c P4 160 X4 20 D C 25 2 Belgium Czech Repub lic Denmark Fr a n c e Germany Greece/P oland Hungar y Israel Italy The Netherlands 470037-567 470037-571 470037-573 470037-578 470037-581 470037-585 470037-586 470037-588 470037-595 470037-601 Norwa y P or tugal Russia Saudi Arabia Slov enia Spa ...

  • Compaq N620C - page 27

    1–22 Maintenance and Ser vice Guide Product Description T able 1-4 Compaq Ev o Notebook N610v Models The fo llowing Evo Notebook N610v models f eature: ■ Dual Stick pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.4-Ah Li ion battery pack ■ 1-year w arranty on par ts and labor ■ 32 MB of discrete video memor y ■ no configura ...

  • Compaq N620C - page 28

    Product Description Maintenance and Ser vice Guide 1–23 The fo llowing Evo Notebook N610v models f eature: ■ Dual Stick pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.0-Ah Li ion battery pack ■ 1-year w arranty on par ts and labor ■ 32 MB of discrete video memor y ■ no configuration code used N6v P4 200 X4 30 V C 25 E T ai ...

  • Compaq N620C - page 29

    1–24 Maintenance and Ser vice Guide Product Description T able 1-5 Compaq Ev o Notebook N600c Models The fo llowing Evo Notebook N600c models f eature: ■ Dual Stick pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.0-Ah Li ion battery pack ■ 3-year w arranty on par ts, labor , an d on-site, ne xt business da y response ■ 32 MB ...

  • Compaq N620C - page 30

    Product Description Maintenance and Ser vice Guide 1–25 N600 P3 120 P4 30 V C 25 2 Belgium Czech Repub lic Denmark Fr a n c e Germany Greece/P oland Hungar y Israel Italy The Netherlands Norwa y P or tugal 470023-411 470023-412 470023-415 470023-416 470023-419 470023-420 470023-422 470023-426 470023-427 470053-660 470023-432 470023-433 Russia Sau ...

  • Compaq N620C - page 31

    1–26 Maintenance and Ser vice Guide Product Description N600 P3 120 X4 30 V C 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) Ko r e a Latin America The Netherlands 470053-685 470053-686 470053-628 470053-684 470053-631 47 ...

  • Compaq N620C - page 32

    Product Description Maintenance and Ser vice Guide 1–27 N600 P3 120 X4 30 V C 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Japan (English) Ko r e a Latin America The Netherlands 470053-592 470053-594 470053-624 470053-590 470053-634 47 ...

  • Compaq N620C - page 33

    1–28 Maintenance and Ser vice Guide Product Description N600 P3 100 X4 20 D C 12 8 Belgium Czech Repub lic Denmark Fr a n c e Germany Greece/P oland Hungar y Israel Italy The Netherlands Norwa y P or tugal 470029-930 470029-936 470029-939 470029-941 470029-945 470029-951 470029-982 470029-983 470029-984 470029-986 470029-987 470029-988 Russia Sau ...

  • Compaq N620C - page 34

    Product Description Maintenance and Ser vice Guide 1–29 1.2 Features ■ The follo wing processors are av ailable, varying b y notebook model: ❏ The Evo Notebook N620c features an Intel Pentium-M 1.6-, 1.5-, 1.4-, or 1.3-GHz processor , with 512-KB integrated L2 cache. ❏ The Evo Notebook N610c features a Mobile Intel Pentium 4 2.0-, 1.9-, 1.8 ...

  • Compaq N620C - page 35

    1–30 Maintenance and Ser vice Guide Product Description ■ Full-size T ouchP ad or Dual Stick keyboard, v arying by notebook model ■ Mini PCI 10/100 network interface card (NIC) or Mini PCI V .90 modem plus 10/100 NIC combination card, v arying by notebook model ■ Support for two T ype II PC Card slots with support for both 32-bit CardBus an ...

  • Compaq N620C - page 36

    Product Description Maintenance and Ser vice Guide 1–31 1.3 Clearing a P assw or d If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS. 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly , ” for more information). ...

  • Compaq N620C - page 37

    1–32 Maintenance and Ser vice Guide Product Description 1.5 Notebook External Components The external components on the front and right side of the Evo Notebook N620c, N610c, N610v , and N600c are sho wn in Figure 1-2 and described in T able 1-5. . Figure 1-2. Front and Right Side Components T able 1-5 Front and Right Side P anel Components Item ...

  • Compaq N620C - page 38

    Product Description Maintenance and Ser vice Guide 1–33 3 Drive activity light T ur ns on when the hard dr ive , CD-, or D VD-ROM drive is accessed. 4 Media Bay light T ur ns on when the diskette drive in the Media Ba y or the optional external diskette drive is accessed. 5 Infrared por t Links to anothe r IrD A-compliant device f or wireless com ...

  • Compaq N620C - page 39

    1–34 Maintenance and Ser vice Guide Product Description The Evo Notebook N620c, N610c, N610v , and N600c right side and rear panel components are sho wn in Figure 1-3 and described in T able 1-6. Figure 1-3. Right Side and Rear P anel Components— Ev o Notebook N620c, N610c and N610v T able 1-6 Right Side and Rear P anel Components Item Componen ...

  • Compaq N620C - page 40

    Product Description Maintenance and Ser vice Guide 1–35 3 P arallel connector Connects a parallel de vice. 4 USB connectors (2) Connect USB devices . 5R J - 4 5 j a c k (network models only) Connects the network cable . A network cable is not included with the notebook. 6 Serial connector Connects a serial device. 7 External monitor connector Con ...

  • Compaq N620C - page 41

    1–36 Maintenance and Ser vice Guide Product Description The Evo Notebook N600c right side and rear panel components are sho wn in Figure 1-4 and described in T able 1-7. Figure 1-4. Right Side and Rear P anel Components— Ev o Notebook N600c T able 1-7 Right Side and Rear P anel Components Item Component Function 1 MultiP or t Connects wireless ...

  • Compaq N620C - page 42

    Product Description Maintenance and Ser vice Guide 1–37 3 K eyboard/mouse connector Connects an e xter nal ke yboard or PS/2-compatible e xter nal mouse. T o connect a ke yboard and a mouse at the same time, use an optional Y -adapter . 4 P arallel connector Connects a parallel de vice. 5 Docking connector Connects the computer to the optional e ...

  • Compaq N620C - page 43

    1–38 Maintenance and Ser vice Guide Product Description The Evo Notebook N620c, N610c, and N610v bottom components are sho wn in Figure 1-5 and described in T able 1-8. Figure 1-5. Bottom Components—Ev o Notebook N620c, N610c, and N610v T able 1-8 Bottom Components Item Component Function 1 Media Ba y Accepts a diskette driv e, CD- or D VD-ROM ...

  • Compaq N620C - page 44

    Product Description Maintenance and Ser vice Guide 1–39 3 Serial number Identifies th e notebook; needed when you call Compaq customer suppor t. 4 Docking connector Connects th e notebook to the optional e xpansion base, conv enience base, or port replicator . 5 Air v ents (2) Allow airflo w to cool inter nal components. 6 F an Provides airflo w ...

  • Compaq N620C - page 45

    1–40 Maintenance and Ser vice Guide Product Description The Evo Notebook N600c bottom components are sho wn in Figure 1-6 and described in T able 1-9. Figure 1-6. Bottom Components—Ev o Notebook N600c T able 1-9 Bottom Components Item Component Function 1 Media Ba y Accepts a diskette driv e, optical drive, or secondar y batter y pack. 2 Media ...

  • Compaq N620C - page 46

    Product Description Maintenance and Ser vice Guide 1–41 3 V ent Allows airflo w to c ool inter nal components. 4 F an Provides airflo w to cool inter nal components. 5 Cer tificate of A uthenticity label Contains the Product K ey , which may need to be entered bef ore using some Windows operating systems . 6 Hard drive security screw Secures the ...

  • Compaq N620C - page 47

    1–42 Maintenance and Ser vice Guide Product Description The components on the top of the Evo Notebook N620c, N610c, N610v , and N600c are shown in Figure 1-7 and described in T able 1-10. Figure 1-7. T op Components T able 1-10 T op Components Item Component Function 1 Num lock light On: Num lock is on and the embedded numeric ke ypad is enabled. ...

  • Compaq N620C - page 48

    Product Description Maintenance and Ser vice Guide 1–43 4 Standby b utton T ur ns on the notebook if it is off . Initiates and e xits Standby . When pressed with the Fn ke y , initiates Hibernation. 5 Stereo speakers (2) Produce stereo sound. 6 Easy Access buttons (4) Provide qu ick access to the Internet. Refer to the Hardware Guide that ships w ...

  • Compaq N620C - page 49

    1–44 Maintenance and Ser vice Guide Product Description The ke yboard components of the Evo Notebook N620c, N610c, N610v , and N600c are shown in Figure 1-8 and described in T able 1-11. Figure 1-8. Ke yboard Components T able 1-11 Ke yboard Components Item Component Function 1 F1 through F12 function ke ys P erf or m preset functions. 2 Embedded ...

  • Compaq N620C - page 50

    Product Description Maintenance and Ser vice Guide 1–45 1.6 Design Over view This section presents a design ov erview of k ey parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The system board pr ...

  • Compaq N620C - page 51

    Maintenance and Ser vice Guide 2–1 2 T r oubleshooting Å W ARNING: Only authorized technicians trained b y Compaq should repair this equipment. All troubl eshooting and repair procedures are detailed to allow only s ubassemb ly/module le vel repair . Because of the comple xity of the individual boards and subassemblies , no one should at tempt t ...

  • Compaq N620C - page 52

    2–2 Maintenance and Ser vice Guide T roubleshooting ■ Compaq Diagnostics —A system information and diagnostic utility that is used within your W indo ws operating system. Use this utility whene ver possible to: ❏ Display system information. ❏ T est system components. ❏ T roubleshoot a de vice configuration problem in W indows 2000, W in ...

  • Compaq N620C - page 53

    T roubleshooting Maintenance and Ser vice Guide 2–3 Selecting fr om the File Menu T able 2-1 File Menu Select T o Do This System Inf or mation ■ View identification inf o rmation about the computer , a docking base , and any battery packs in the system. ■ View specification inf o rmation about the processor , memory and cache size , and syste ...

  • Compaq N620C - page 54

    2–4 Maintenance and Ser vice Guide T roubleshooting Selecting fr om the Security Menu T able 2-2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete a setup pass word. (The setup pass word is called an administrator pass word in Compaq Computer Security , a program accessed from the Windo ws Control Pa n e l . ) P ow er-on ...

  • Compaq N620C - page 55

    T roubleshooting Maintenance and Ser vice Guide 2–5 Selecting fr om the Adv anced Menu T able 2-3 Adv anced Menu Select T o Do This Language (or press F2 ) Change the Computer Setup language. Boot Options Enable/disab le: ■ QuickBoot, which starts the computer more quickly b y eliminating some star tup tests. (If you suspect a memory failure an ...

  • Compaq N620C - page 56

    2–6 Maintenance and Ser vice Guide T roubleshooting De vice Options (continued) ■ Change the parallel por t mode from Enhanced P arallel P or t (EPP , the def ault setting) to standard, bidirectional, EPP or Enhanced Capabiliti es P or t (ECP). ■ Set video-out mode to NTSC (def ault), P AL, NTSC-J , or P AL-M.* ■ Enable/disab le all setting ...

  • Compaq N620C - page 57

    T roubleshooting Maintenance and Ser vice Guide 2–7 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics windo w opens. Y ou can display more or less information from anywhere within Compaq Diagnostics by selecting Le vel on the menu bar . Compaq ...

  • Compaq N620C - page 58

    2–8 Maintenance and Ser vice Guide T roubleshooting Obtaining, Saving, or Printing Dia gnostic T est Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the T est tab . 3. In the scroll box, select the category or de vice you want to test. 4. Select a test type: ❏ Quick ...

  • Compaq N620C - page 59

    T roubleshooting Maintenance and Ser vice Guide 2–9 5. Select a test mode: ❏ Interactive Mode —Provides maximum control ov er the testing process. Y ou determine whether the test was passed or failed, and you may be prompted to insert or remov e devices. ❏ Unattended Mode —Does not display prompts. If errors are found, they are displayed ...

  • Compaq N620C - page 60

    2–10 Maintenance and Ser vice Guide T roubleshooting 2.3 T roub leshooting Flowch ar ts Ta b l e 2 - 4 T roubleshooting Flo wcharts Over view Flowchart Description 2.1 Initial T roubleshooting 2.2 No P ow er , P ar t 1 2.3 No P ow er , P ar t 2 2.4 No P ow er , P ar t 3 2.5 No P ow er , P ar t 4 2.6 No Video , P ar t 1 2.7 No Video , P ar t 2 2.8 ...

  • Compaq N620C - page 61

    T roubleshooting Maintenance and Ser vice Guide 2–11 Flowc har t 2.1 - Initial T roubleshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Flowchart 2.17, Nonfunctioning Device. Go to Fl ...

  • Compaq N620C - page 62

    2–12 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.2 - No P ower , Pa r t 1 1. Reseat the power cables in the docking station and at the AC outlet. 2. Ensure that the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking station (if applicable). Power up on battery power? Power up on AC pow ...

  • Compaq N620C - page 63

    T roubleshooting Maintenance and Ser vice Guide 2–13 Flowc har t 2.3 - No P ower , Pa r t 2 Continued from Flowchart 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging, moving it to another computer , or replacing it. Power on? Done Y Replace power supply (if ...

  • Compaq N620C - page 64

    2–14 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.4 - No P ower , Pa r t 3 Continued from Flowchart 2.3, No Power , Part 2. Reseat AC adapter in computer and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet active? T ry dif ...

  • Compaq N620C - page 65

    T roubleshooting Maintenance and Ser vice Guide 2–15 Flowc har t 2.5 - No P ower , Pa r t 4 Y N Continued from Flowchart 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Power on? Done N Replace the following items (if applicable). Check comp ...

  • Compaq N620C - page 66

    2–16 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.6 - No Video, Part 1 A N Stand-alone or docking station? No video. Replace the following one at a time. T est after each replacement. 1. Cable between notebook and computer display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board Internal or external di ...

  • Compaq N620C - page 67

    T roubleshooting Maintenance and Ser vice Guide 2–17 Flowc har t 2.7 - No Video, Part 2 Y N Continued from Flowchart 2.6, No Video, Part 1. Done Video OK? Adjust external monitor display . Adjust display brightness. Video OK? Video OK? Done Done Check that notebook is properly seated in docking station, for bent pins on cable, and for monitor con ...

  • Compaq N620C - page 68

    2–18 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.8 - Nonfunctioning Docking Station (if applicable) Y N Reseat power cord in docking station and power outlet. N Replace the following docking station components one at a time. Check computer operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switc ...

  • Compaq N620C - page 69

    T roubleshooting Maintenance and Ser vice Guide 2–19 Flowc har t 2.9 - No Operating System (OS) Loading No OS loading from hard drive, go to Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat power cord in docking station and power outlet. No OS loading.* *Before beginning troubleshooting, always check cable connections, cable ends, an ...

  • Compaq N620C - page 70

    2–20 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.10 - No OS Loading from Har d Drive, Part 1 Go to Flowchart 2.17, Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from CD? Go to F ...

  • Compaq N620C - page 71

    T roubleshooting Maintenance and Ser vice Guide 2–21 Flowc har t 2.11 - No OS Loading from Har d Drive, Part 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to Flowchart 2.13, No OS Loading from Diskette Drive. Load OS using ...

  • Compaq N620C - page 72

    2–22 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.12 - No OS Loading from Har d Drive, Part 3 Y System files on hard drive? Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Replace ...

  • Compaq N620C - page 73

    T roubleshooting Maintenance and Ser vice Guide 2–23 Flowc har t 2.13 - No OS Loading from Diskette Drive Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer . Check diskette for system fil ...

  • Compaq N620C - page 74

    2–24 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.14 - No OS Loading from CD- or D VD-ROM Drive Clear CMOS. Refer to Section 1.3, “Clearing a Password,” for instructions. Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD- or DVD-ROM Drive. Install bootable disc and reboot computer . Go to Flowchart 2.17, N ...

  • Compaq N620C - page 75

    T roubleshooting Maintenance and Ser vice Guide 2–25 Flowc har t 2.15 - No A udio, Part 1 No audio. N Notebook in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Flowchart 2.16, No Audio, Part 2. Go to Flowchart 2.16, No Audio, Part 2. Go to Flowchart 2.17, Nonfunctio ...

  • Compaq N620C - page 76

    2–26 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.16 - No A udio, Part 2 YN Continued from Flowchart 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace audio boa ...

  • Compaq N620C - page 77

    T roubleshooting Maintenance and Ser vice Guide 2–27 Flowc har t 2.17 - Nonfunctioning Device Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device. Reattach de ...

  • Compaq N620C - page 78

    2–28 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.18 - Nonfunctioning Keyboar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK? Y N Y ...

  • Compaq N620C - page 79

    T roubleshooting Maintenance and Ser vice Guide 2–29 Flowc har t 2.19 - Nonfunctioning P ointing Device Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace internal p ...

  • Compaq N620C - page 80

    2–30 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.20 - No Network or Modem Connection Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers and ...

  • Compaq N620C - page 81

    Maintenance and Ser vice Guide 3–1 3 Illustrated P ar ts Catalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook ( ...

  • Compaq N620C - page 82

    3–2 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.2 Notebook System Major Components Figure 3-2. Notebook System Major Components 279362-003.book Page 2 Mo nday, May 19, 2 003 1:28 PM ...

  • Compaq N620C - page 83

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–3 T able 3-1 Spare P ar ts: Notebook System Major Components Item Description Spare P ar t Number 1 Displays F or use with Evo Notebook N620c models only 14.1-inch, SXGA+, CTFT 319733-001 F or use with Evo Notebook N610c and N610v models only: 14.1-inch, SXGA+, CTFT 14.1-inch, XGA, CTFT ...

  • Compaq N620C - page 84

    3–4 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Notebook System Major Components (continued) 279362-003.book Page 4 Mo nday, May 19, 2 003 1:28 PM ...

  • Compaq N620C - page 85

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–5 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 3 Ke yboard without pointing stic k (for use with T ouchPad models) Bosnia- Herzego vina/ Croatia/ Slov enia/ Y ugoslavia Brazil Czech Republic Denmark Europe Fr a n c e F rench ...

  • Compaq N620C - page 86

    3–6 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Notebook System Major Components (continued) 279362-003.book Page 6 Mo nday, May 19, 2 003 1:28 PM ...

  • Compaq N620C - page 87

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–7 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number Miscellaneous Plastics Kit 241439-001 4a 4b 4c 4d 4e 4f Memor y e xpansion compar tment co ver (on Ev o Notebook N620c, N610c, and N610v models) Mini PCI compar tment cov er (o ...

  • Compaq N620C - page 88

    3–8 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Notebook System Major Components (continued) 279362-003.book Page 8 Mo nday, May 19, 2 003 1:28 PM ...

  • Compaq N620C - page 89

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–9 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 6 Memory expansion boards 266 MHz, 2DM (for Ev o Notebook N620c models only) 1024 MB 768 MB 512 MB 384 MB 256 MB 316391-001 and 301576-001 301575-001 301574-001 301572-001 30157 ...

  • Compaq N620C - page 90

    3–10 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Notebook System Major Components (continued) 279362-003.book Page 10 Monday, May 19, 2003 1:28 PM ...

  • Compaq N620C - page 91

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–11 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 9 System boards F or use with Evo Notebook N620c models only F or use with Evo Notebook N610c and N610v models only F or use with Evo Notebook N600c models only: Mobile Intel P ...

  • Compaq N620C - page 92

    3–12 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Notebook System Major Components (continued) 279362-003.book Page 12 Monday, May 19, 2003 1:28 PM ...

  • Compaq N620C - page 93

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–13 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 13 Base enclosures F or use with Evo Notebook N620c models only F or use with Evo Notebook N610c and N610v models only F or use with Evo Notebook N600c models only 310547-001 2 ...

  • Compaq N620C - page 94

    3–14 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Notebook System Major Components (continued) 279362-003.book Page 14 Monday, May 19, 2003 1:28 PM ...

  • Compaq N620C - page 95

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–15 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 17 Media Bay de vices F or use with all Evo Notebook N620c , N610c, N610v , and N600c models: Diskette drive 24X Max CD-ROM driv e 8X Max CD-R W drive 8X Max D VD-ROM drive D V ...

  • Compaq N620C - page 96

    3–16 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.3 Miscellaneous Plastics Kit Components Figure 3-3 Miscellaneous Plastics Kit Components 279362-003.book Page 16 Monday, May 19, 2003 1:28 PM ...

  • Compaq N620C - page 97

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–17 T able 3-2 Miscellaneous Plastics Kit Components Spare P ar t Number 241439-001 Item Description 1 Memor y expansion compar tment cov er (Evo Notebook N620c , N610c, and N610v models) Mini PCI compar tment cover (Ev o Notebook N600c models) 2 Mini PCI compar tment cover (Ev o Noteboo ...

  • Compaq N620C - page 98

    3–18 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.4 Mass Storage Devices Figure 3-4. Mass Storage Devices 279362-003.book Page 18 Monday, May 19, 2003 1:28 PM ...

  • Compaq N620C - page 99

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–19 l T able 3-3 Mass Storage Devices Item Description Spare P ar t Number 1 Hard drives F or use with Evo Notebo ok N620c models only: 60 GB, 5400 RPM 40 GB, 5400 RPM 40 GB, 4200 RPM 309475-001 309473-001 309472-001 F or use with Evo Notebook N610c and N610v models only: 40 GB 30 GB 20 ...

  • Compaq N620C - page 100

    3–20 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Mass Storage Devices (continued) 279362-003.book Page 20 Monday, May 19, 2003 1:28 PM ...

  • Compaq N620C - page 101

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–21 T able 3-3 Mass Storage Devices (Continued) Item Description Spare P ar t Number 4 Optical drives F or use with all Evo Notebook N620c, N610c, N610v , and N600c models: Diskette drive 24X Max CD-ROM driv e 8X Max CD-R W drive 8X Max D VD-ROM drive D VD/CD-RW combination driv e 2X Max ...

  • Compaq N620C - page 102

    3–22 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.5 Miscellaneous Ta b l e 3 - 4 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number AC a d a p t o r s 90-W att AC adapter po wer supply 65-W att AC adapter po wer supply 50-W att AC adapter po wer supply 239705-001 239704-001 120765-001 Bluetooth wireless ...

  • Compaq N620C - page 103

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–23 P ower cor d, black, 6 feet Aus tr a l i a n Danish European/Middle Eastern/Afr ican Italian Japanese Ko r e a n Swiss U .K. English U. S . E n g l i s h 246959-011 246959-081 246959-021 246959-061 246959-291 246959-AD1 246959-A G1 246959-031 246959-001 RJ-11 P55 adapters Danish Finn ...

  • Compaq N620C - page 104

    Maintenance and Ser vice Guide 4–1 4 Remo v al and Replacement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4.1 T ools Required Y ou will need the follo wing tools to complete the remov al and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 scre wdriv er ■ 7.0 ...

  • Compaq N620C - page 105

    4–2 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.2 Ser vice Considerations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the computer , place the subassembly (and all accompanying scre ws) aw ay ...

  • Compaq N620C - page 106

    Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–3 4.3 Preventing Damage to Remo vab le Drives Remov a ble dri ves are fragile components that must be handled with care. T o prev ent damage to the computer , damage to a remov able dri ve, or loss of information, observe the follo wing precautions: ■ Before removing or ins ...

  • Compaq N620C - page 107

    4–4 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.4 Preventing Electr ostatic Damage Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into man y integrated circuits provide some protection, b ut in many cases t ...

  • Compaq N620C - page 108

    Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–5 ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con veyers made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground ...

  • Compaq N620C - page 109

    4–6 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resis ...

  • Compaq N620C - page 110

    Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–7 T able 4-1 shows ho w humidity af fects the electrostatic voltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V o ltage Levels Relative Humidity Event ...

  • Compaq N620C - page 111

    Maintenance and Ser vice Guide 5–1 5 Remo v al and Replacement Pr ocedures This chapter provides remo val and replacement procedures. Both Phillips P0 and T orx T8 screws are remo ved during disassembly . There are 38 scre ws and screwlocks, in se ven dif ferent sizes, that must be removed and replaced when servicing the notebook. Make special no ...

  • Compaq N620C - page 112

    5–2 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.1 Serial Number Report the notebook serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook (Figure 5-1). Figure 5-1. Serial Number Location 5.2 Disassembly Sequence Chart Use the chart belo w to ...

  • Compaq N620C - page 113

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–3 Section Description # of Screws Removed 5.3 Preparing the Notebook for Disassemb ly (Continued) Media Ba y Device 0 Hard Drive 1 to remov e hard drive 2 to remov e hard drive bezel 5.4 Computer F eet 0 5.5 Mini PCI Communications Board 2 5.6 Disk Cell Real Time Clock (R TC) Ba ...

  • Compaq N620C - page 114

    5–4 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.3 Preparing the Notebook f or Disassembl y Perform the follo wing steps before disassembling the notebook: 1. T urn off the notebook. 2. Disconnect the A C adapter and all external de vices. 3. Remov e the battery pack by follo wing these steps: a. T urn the notebook bottom ...

  • Compaq N620C - page 115

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–5 b . Slide the battery release latch 1 tow ard the back of the notebook (Figure 5-2). c. Swing the right side of the battery pack up and to the left 2 . d. Remov e the battery pack 3 . Figure 5-2. Removing the Battery P ack Re verse the preceding procedure to install the batter ...

  • Compaq N620C - page 116

    5–6 Maintenance and Ser vice Guide Remov al and Replacement Procedures Media Bay De vices Spare P ar t Number Information F or use with all Evo Notebook N620c, N610c , N610v , and N600c models: Diskette driv e 24X Max CD-ROM driv e 8X Max CD-R W dr ive 8X Max D VD-ROM drive D VD/CD-RW combination driv e 2X Max SuperDisk LS120 drive Iomega 250-MB ...

  • Compaq N620C - page 117

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–7 4. Remov e a Media Bay device b y following these steps: a. T urn the notebook bottom side up with the left side facing forward. b . Slide and hold the Media Bay release latch tow ard the back of the notebook 1 (Figure 5-3). c. Use the notch in the Media Bay de vice to slide t ...

  • Compaq N620C - page 118

    5–8 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Remov e the hard driv e by follo wing these steps: a. T urn the notebook bottom side up with the right side facing forward. Hard Drive Spare P ar t Number Information F or use with Evo Note book N620c models only: 60 GB, 5400 RPM 60 GB, 4200 RPM 40 GB, 5400 RPM 40 GB, 4200 ...

  • Compaq N620C - page 119

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–9 b . Remov e the PM2.5 × 2.5 hard driv e retention screw 1 (Figure 5-4). c. Separate the hard dri ve bezel 2 . d. Use the bezel to slide the hard dri ve forward 3 to unseat the hard dri ve connector from the system board. e. Remov e the hard driv e. Figure 5-4. Removing the Ha ...

  • Compaq N620C - page 120

    5–10 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Loosen the two PM1.5 × 3.5 scre ws 1 that secure the hard dri ve bezel to the hard dri ve (Figure 5-5). 7. Remov e the hard driv e bezel from the hard driv e 2 . Figure 5-5. Removing the Har d Drive Bezel ✎ The hard dri ve bezel is included in the Miscellaneous Plastics ...

  • Compaq N620C - page 121

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–11 5.4 Notebook Feet The notebook feet are adhesi ve-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics Kit (spare part number 241439-001). Refer to Figure 5-6 for notebook feet locations. Figure 5-6. Replacing the Notebook Feet 279362-003.book Page ...

  • Compaq N620C - page 122

    5–12 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.5 Mini PCI Communications Boar d ✎ Compaq Evo Notebook N600c models contain a memory expansion slot in this location. Refer to Section 5.8, steps 5 and 6, for instructions on removing a memory e xpansion board. The mini PCI compartment cov er is included in the Miscellane ...

  • Compaq N620C - page 123

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–13 3. Remov e the two PM2.5 × 5.0 scre ws 1 that secure the mini PCI compartment cov er to the base enclosure (Figure 5-7). 4. Lift the left edge of the cov er and swing it up and to the right 2 . 5. Remov e the cov er . ✎ The mini PCI compartment cov er is included in the Mi ...

  • Compaq N620C - page 124

    5–14 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Disconnect the modem cable from the mini PCI communications board 1 (Figure 5-8). 7. Spread the retaining tabs 2 to release the mini PCI communications board. The board tilts up at a 45-degree angle. 8. Remov e the board by pulling it a way from the connector at a 45-degre ...

  • Compaq N620C - page 125

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–15 5.6 Disk Cell RTC Battery ✎ The disk cell R TC battery on the Compaq Evo Notebook N600c model is located under the memory expansion slot compartment cov er . Refer to Section 5.8 for instructions on removing the memory expansion slot co ver . The procedures used to remov e ...

  • Compaq N620C - page 126

    5–16 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Use a flat blade tool to remov e the battery 1 from the socket on the system board (Figure 5-9). ✎ The system R O M 2 is also accessible when the mini PCI compartment cov er is remov ed. Figure 5-9. Removing the Disk Cell R TC Battery ✎ The notebook uses a CR1220 lithi ...

  • Compaq N620C - page 127

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–17 5.7 Ke yboard Keyb o ard Spare P ar t Number Information Ke yboard with P ointstick Bosnia- Herzegovina/ Croatia/ Slov enia/ Yu g o s l a v i a Brazil Czech Repub lic Denmark Europe Fr a n c e F rench Canada Germany Greece Hungar y International Israel 241427-B41 241427-201 2 ...

  • Compaq N620C - page 128

    5–18 Maintenance and Ser vice Guide Remov al and Replacement Procedures Ke yboard without P ointstick (f or use with T ouchPad models) Bosnia- Herzegovina/ Croatia/ Slov enia/ Yu g o s l a v i a Brazil Czech Repub lic Demark Europe Fr a n c e F rench Canada Germany Greece Hungarian International Israel 241428-B41 241428-201 241428-221 241428-081 ...

  • Compaq N620C - page 129

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–19 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the front facing you. 3. Remov e the TM2.5 × 7.0 screw that secures the k eyboard to the base enclosure (Figure 5-10). Figure 5-10. Removing the K eyboar d Screw 4. T urn the not ...

  • Compaq N620C - page 130

    5–20 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Slide the four tabs on the top of the ke yboard forward (Figure 5-11). Figure 5-11. Releasing the Ke yboard 279362-003.book Page 20 Monday, May 19, 2003 1:28 PM ...

  • Compaq N620C - page 131

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–21 7. Lift the top edge of the ke yboard and swing it up and forward until it rests on the top cov er 1 (Figure 5-12). 8. Disengage the ke yboard cable from the retaining clips in the top cov er . 9. Release the ZIF connector to which the pointing de vice cable is attached 2 and ...

  • Compaq N620C - page 132

    5–22 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.8 Memor y Expansion ✎ Compaq Evo Notebook N600c models contain the mini PCI communications board slot in this location. Refer to Section 5.5, steps 6 through 8, for instructions on removing a mini PCI communications board. The memory expansion compartment cov er is includ ...

  • Compaq N620C - page 133

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–23 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the keyboard (Section 5.7). 3. Lift the left side of the memory expansion compartment cove r 1 and swing the cove r forward 2 (Figure 5-13). 4. Remov e the memory expansion compartment cov er . Figure 5-13. Rem ...

  • Compaq N620C - page 134

    5–24 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Spread the retaining tabs 1 that secure the memory expansion board to the sock et. The board rises up at a 45-degree angle (Figure 5-14). 6. Pull the board aw ay from the socket at a 45-degree angle 2 . Figure 5-14. Removing a Memory Expansion Boar d Re verse the preceding ...

  • Compaq N620C - page 135

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–25 5.9 T ouchP ad 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the keyboard (Section 5.7). 3. Remov e the memory expansion compartment cov er (Section 5.8). T ouchPad Components Spare P ar t Number Information F or use with Evo Note book N620c models only: T ...

  • Compaq N620C - page 136

    5–26 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. Lift up on the left side of the T ouchPad 1 until it disengages from the top cov er (Figure 5-15). 5. Swing the T ouchPad up and back 2 and rest it on the top cov er . 6. Disconnect the T ouchPad cables 3 and 4 from the system board. Figure 5-15. Removing the T ouchPad 7. ...

  • Compaq N620C - page 137

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–27 5.10 Switch Co ver 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the keyboard (Section 5.7). 3. Position the notebook so the rear panel faces you. 4. Remov e the two black TM2.5 × 7.0 scre ws that secure the switch cov er to the base enclosure (Figure 5-1 ...

  • Compaq N620C - page 138

    5–28 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Position the notebook so the front faces you. 6. Open the notebook as far as it will open. 7. Lift the switch cov er up 1 , slide it forward 2 , and rest it on the top cov er (Figure 5-17). 8. Disconnect the left 3 and right speaker cables 4 from the system board. Figure 5 ...

  • Compaq N620C - page 139

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–29 5.11 Displa y 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the keyboard (Section 5.7). 3. Remov e the switch cov er (Section 5.10). 4. Position the display so that it is vertical. Display Spare P ar t Number Information F or use with Evo Note book N620c m ...

  • Compaq N620C - page 140

    5–30 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Remov e the TM2.5 × 7.0 screw that secures the display ground cable to the top cov er 1 (Figure 5-18). 6. Disconnect the display video 2 and in verter cables 3 from the system board. Figure 5-18. Disconnecting the Display Cab les 7. Partially close the notebook. 8. Positi ...

  • Compaq N620C - page 141

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–31 9. Remov e the two TM2.5 × 7.0 scre ws 1 that secure the display to the base enclosure (Figure 5-19). 10. Lift the display straight up and remov e it from the base enclosure 2 . Figure 5-19. Removing the Displa y Re verse the preceding procedure to replace the display . 2793 ...

  • Compaq N620C - page 142

    5–32 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.12 T op Co ver 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: a. K eyboard (Section 5.7) b . Memory expansion compartment co ver (Section 5.8) c. Switch cov er (Section 5.10) d. Display (Section 5.11) 2. T urn the notebook bottom ...

  • Compaq N620C - page 143

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–33 3. Remov e the following scre ws: ❏ Three TM2.5 × 7.0 scre ws from the front edge of the base enclosure 1 (Figure 5-20) ❏ T wo TM2.5 × 5.0 scre ws from the hard driv e bay 2 ✎ The Evo Notebook N620c contains tw o TM2.5 × 7.0 screws in the hard dri ve bay . ❏ T wo T ...

  • Compaq N620C - page 144

    5–34 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. T urn the notebook top side up with the front facing you. 5. F or Evo Notebook N620c, N610c, N610v models only —Remov e the two TM2.0 × 4.0 1 screws that secure the top cov er to the base enclosure (Figure 5-21). 6. F or all notebook models —Remove the TM2.5 × 7.0 2 ...

  • Compaq N620C - page 145

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–35 5.13 System Boar d ✎ Make sure the PC Card eject b uttons are fully depressed and there are no PC Card de vices or space savers inserted into the PC Card slots before removing the system board. 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following ...

  • Compaq N620C - page 146

    5–36 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ Steps 3 through 5 apply only to Evo Notebook N600c models. 3. Remov e the tape that secures the modem cable to the system board 1 (Figure 5-22). 4. Remov e the two 7.0-mm b ushing guides 2 on either side of the docking connector that secure the system board to the base en ...

  • Compaq N620C - page 147

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–37 ✎ Steps 6 and 7 apply only to Evo Notebook N620c, N610c, and N610v models. 6. Remov e the two TM2.5 × 5.0 scre ws 1 that secure the system board to the base enclosure through the rear panel (Figure 5-23). 7. Remov e the three TM2.5 × 5.0 screws 2 that secure the top cov e ...

  • Compaq N620C - page 148

    5–38 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ When removing the system board, do not remo ve the follo wing scre ws (Figure 5-24): ■ Four scre ws 1 that secure the processor bracket to the system board ■ T wo scre ws 2 that secure the heat sink to the system board ■ T wo scre ws 3 that secure the hard driv e co ...

  • Compaq N620C - page 149

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–39 8. Use the Media Bay connector 1 to lift the right side of the system board 2 until it rests at a 45-degree angle (Figure 5-25). 9. Slide the system board out of the base enclosure at a 45-degree angle 3 . Figure 5-25. Removing the System Boar d 279362-003.book Page 39 Monday ...

  • Compaq N620C - page 150

    5–40 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ Figure 5-26 applies only to Ev o Notebook N600c models. When handling the system board, be careful not to put stress on the I/O interface board 1 . The narro w prof ile of this board makes it susceptible to being damaged when mishandled. Do not remov e the scre w 2 that s ...

  • Compaq N620C - page 151

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–41 ✎ Figure 5-27 applies only to Evo Notebook N620c, N610c, and N610v models. When handling the system board, be careful not to put stress on the I/O interface board 1 . The narro w profile of this board makes it susceptible to being damaged when mishandled. The system board s ...

  • Compaq N620C - page 152

    5–42 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.14 F an 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: a. R TC battery (Section 5.6) b . Ke yboard (Section 5.7) c. Memory expansion compartment co ver (Section 5.8) d. T ouchPad (Section 5.9) e. Switch cov er (Section 5.10) f. D ...

  • Compaq N620C - page 153

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–43 3. Disconnect the fan cable from the system board (Figure 5-28). Figure 5-28. Disconnecting the Fan Cab le 4. T urn the system board top side up with the rear panel facing you. 279362-003.book Page 43 Monday, May 19, 2003 1:28 PM ...

  • Compaq N620C - page 154

    5–44 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ Steps 5 through 7 apply only to Evo Notebook N600c models. 5. Remov e the PM2.0 × 4.0 screw 1 and PM2.5 × 5.0 scre w 2 that secure the fan to the system board (Figure 5-29). 6. While holding the system board abov e the work surface, push the left side of the fan up 3 fr ...

  • Compaq N620C - page 155

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–45 ✎ Steps 8 and 9 apply only to Evo Notebook N620c, N610c, and N610v models. 8. Remov e the three PM2.0 × 4.0 screws 1 that secure the f an to the heat sink (Figure 5-30). 9. Lift the fan out of the heat sink 2 . Figure 5-30. Removing the F an on Ev o Notebook N620c, N610c, ...

  • Compaq N620C - page 156

    5–46 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.15 Heat Sink ✎ This section applies only to Evo Notebook N620c, N610c, and N610v models. 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: a. R TC battery (Section 5.6) b . Ke yboard (Section 5.7) c. Memory expansion compartment c ...

  • Compaq N620C - page 157

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–47 2. T urn the system board bottom side up with the rear panel facing you. 3. Disconnect the fan cable from the system board (Figure 5-31). Figure 5-31. Disconnecting the Fan Cab le 279362-003.book Page 47 Monday, May 19, 2003 1:28 PM ...

  • Compaq N620C - page 158

    5–48 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. T urn the system board top side up with the rear panel facing you. 5. Remov e the six PM2.0 × 4.0 screws 1 that secure the processor mounting bracket and heat sink to the system board (Figure 5-32). 6. Remov e the processor mounting bracket 2 . Figure 5-32. Removing the H ...

  • Compaq N620C - page 159

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–49 7. Lift the system board straight up 1 . The heat sink 2 will remain resting on the work surface (Figure 5-33). Figure 5-33. Removing the Heat Sink Re verse the preceding procedure to replace the heat sink. 279362-003.book Page 49 Monday, May 19, 2003 1:28 PM ...

  • Compaq N620C - page 160

    5–50 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.16 Pr ocessor ✎ This section applies only to Evo Notebook N620c, N610c, and N610v models. 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: a. R TC battery (Section 5.6) b . Ke yboard (Section 5.7) c. Memory expansion compartment ...

  • Compaq N620C - page 161

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–51 g. T op cov er (Section 5.12) h. System board (Section 5.13) i. Heat sink (Section 5.15) 2. T urn the system board bottom side up with the rear panel facing you. 3. Insert the tip of a flat-blade scre wdriv er into the slot on the processor locking scre w . 4. T urn the screw ...

  • Compaq N620C - page 162

    5–52 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.17 DC-DC Con ver ter Board 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: a. R TC battery (Section 5.6) b . Ke yboard (Section 5.7) c. Memory expansion compartment co ver (Section 5.8) d. T ouchPad (Section 5.9) e. Switch cov er ...

  • Compaq N620C - page 163

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–53 3. Lift the left and right edges of the DC-DC con verter board to disconnect the board from the system board (Figure 5-35). Figure 5-35. Removing the DC-DC Con ver ter Board 4. Remov e the DC-DC con verter board. Re verse the preceding procedure to replace the DC-DC con verte ...

  • Compaq N620C - page 164

    5–54 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.18 Modem Cable ✎ The modem cable is spared with the base enclosure. Modem cables are also included in the Miscellaneous Plastics Kit (spare part number 241439-001). 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: a. R TC battery ...

  • Compaq N620C - page 165

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–55 3. Lift the modem connector out of the base enclosure 1 and disengage the modem cable 2 from the alignment clips and tabs in the base enclosure (Figure 5-36). Figure 5-36. Removing the Modem Cab le 4. Remov e the modem cable. 279362-003.book Page 55 Monday, May 19, 2003 1:28 ...

  • Compaq N620C - page 166

    5–56 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ When installing the modem cable, route the cable along the path indicated in Figure 5-37. Figure 5-37. Routing the Modem Cable in the Base Enc losure 279362-003.book Page 56 Monday, May 19, 2003 1:28 PM ...

  • Compaq N620C - page 167

    Maintenance and Ser vice Guide 6–1 6 Specifications This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Height Width Depth 3.1 cm 30.7 cm 25.0 cm 1.2 in 12.1 in 9.8 in W eight With 8-cell battery pack and optical drive in Media Ba y With 8-cell battery pack and Media Ba y weight sav er 2.5 kg 2.1 kg ...

  • Compaq N620C - page 168

    6–2 Maintenance and Ser vice Guide Specifications ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. Te m p e r a t u r e Operating Nonoperating 10° C to 35° C -20° C to 60° C 50° F to 95° F -4° F to 140° F Relative humidity (noncondensing) Ope ...

  • Compaq N620C - page 169

    Specifications Maintenance and Ser vice Guide 6–3 Ta b l e 6 - 2 14.1-inch XGA, TFT Displa y Dimensions Height Depth Width 21.40 cm 28.50 cm 35.81 cm 8.46 in 11.22 in 14.10 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.264 × 0.264 mm 1024 × 768 RGB vertic ...

  • Compaq N620C - page 170

    6–4 Maintenance and Ser vice Guide Specifications T able 6-3 Hard Drives 40.0 GB 30.0 GB 20.0 GB 15.0 GB User capacity per drive 1 40.0 30.0 GB 20.0 GB 15.0 GB Drive height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Drive width 70.0 mm 70.0 mm 70.0 mm 70.0 mm Interface type ATA - 5 ATA - 5 ATA - 5 ATA - 4 Seek times (typical read, including setting) Single trac ...

  • Compaq N620C - page 171

    Specifications Maintenance and Ser vice Guide 6–5 40.0 GB 30.0 GB 20.0 GB 15.0 GB Physical configuration Cylinders 3 Heads Sectors per track 3 Bytes per sector 22,784 4 293 to 560 512 25,800 2 398 to 731 512 22,784 4 293 to 560 512 25,800 2 398 to 731 512 Buffer size 3 2 MB 512 KB 512 KB 512 KB Disk rotational speed 4200 r pm 4200 r pm 4200 r pm ...

  • Compaq N620C - page 172

    6–6 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 4 Diskette Drive Diskette size 3.5 in Light On system Height 12.7 mm 0.5 in Bytes per sector 512 Sectors per trac k High density Low density 18 (1.44 MB) 9 15 (1.2 MB) T racks per side High density Low density 80 80 Read/write heads 2 A verage seek times T rack-to-trac k (high/low) A ...

  • Compaq N620C - page 173

    Specifications Maintenance and Ser vice Guide 6–7 T able 6-5 CD-ROM Drive Applicable disc CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fix ed pack ets only) CD-Bridge Center hole diameter 1.5 cm 0.59 in Disc diame ...

  • Compaq N620C - page 174

    6–8 Maintenance and Ser vice Guide Specifications T able 6-6 DV D - R O M D r i v e Applicable disc D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in Disc diam ...

  • Compaq N620C - page 175

    Specifications Maintenance and Ser vice Guide 6–9 T able 6-7 CD-R W Drive Center hole diameter 0.39 cm 0.59 in Disk diameter 12 cm, 8 cm Disk thickness 0.12 cm 0.47 in Tr a c k p i t c h 0.74 µm Access time Random Full stroke < 150 ms < 225 ms A udio output level Line-out, 0.7 Vrms Cache b uffer 128 KB/s minimum Data transfer rate Sustaine ...

  • Compaq N620C - page 176

    6–10 Maintenance and Ser vice Guide Specifications T able 6-8 AC A d a p t e r Dimensions Height Depth Width 2.79 cm 3.61 cm 9.40 cm 1.10 in 1.42 in 3.70 in W eight 0.18 kg 0.39 lb P ower supply (input) Operating v oltage Operating current Operating frequency range Maximum transient 90 to 260 V AC RMS nominal 1.3 A RMS 47 to 63 Hz nominal 4/50 kV ...

  • Compaq N620C - page 177

    Specifications Maintenance and Ser vice Guide 6–11 T able 6-10 System DMA Hard ware DMA System Function DMA0 A vailab le for audio DMA1 Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2 Disk ette drive DMA3 ECP par allel por t LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not a vailab le) DMA5 A vailab le fo ...

  • Compaq N620C - page 178

    6–12 Maintenance and Ser vice Guide Specifications T able 6-11 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 A udio (default)* IRQ6 Disk ette drive IRQ7 P arallel por t IRQ8 Real time cloc k (RTC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal poi ...

  • Compaq N620C - page 179

    Specifications Maintenance and Ser vice Guide 6–13 T able 6-12 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000–00F DMA controller no . 1 010–01F Unused 020–021 Interrupt controller no. 1 022– 024 Opti chipset configuration registers 025–03F Unused 02E–02F 87334 “Super IO” configuration f or CPU ...

  • Compaq N620C - page 180

    6–14 Maintenance and Ser vice Guide Specifications I/O Address (he x) System Function (shipping configuration) 0A2–0BF Unused 0C0–0DF DMA controller no . 2 0E0–0EF Unused 0F0–0F1 Coprocessor busy clear/reset 0F2–0FF Unused 100–16F Unused 170–177 Secondar y fixed disk controller 178–1EF Unused 1F0–1F7 Pr imar y fixed disk control ...

  • Compaq N620C - page 181

    Specifications Maintenance and Ser vice Guide 6–15 I/O Address (he x) System Function (shipping configuration) 2F0–2F7 Unused 2F8–2FF Infrared por t 300–31F Unused 320–36F Unused 370–377 Secondar y diskette drive controller 378–37F P arallel por t (LPT1/default) 380–387 Unused 388–38B FM synthesizer—OPL3 38C–3AF Unused 3B0–3 ...

  • Compaq N620C - page 182

    6–16 Maintenance and Ser vice Guide Specifications T able 6-13 System Memory Map Size Memory Address System Function 640 KB 00000000 - 0009FFFF Base memor y 128 KB 000A0000 - 000BFFFF Video memor y 48 KB 000C0000 - 000CBFFF Video BIOS 160 KB 000C8000 - 000E7FFF Unused 64 KB 000E8000 - 000FFFFF System BIOS 15 MB 00100000 - 00FFFFFF Extended memory ...

  • Compaq N620C - page 183

    Maintenance and Ser vice Guide A–1 A Connector Pin Assignments Ta b l e A - 1 Stereo Speaker/Headphone Pin Signal Pin Signal 1 Audio out 2 Ground 2 1 Ta b l e A - 2 Microphone Pin Signal Pin Signal 1 Audio in 2 Ground 2 1 279362-003.book Page 1 Mo nday, May 19, 2 003 1:28 PM ...

  • Compaq N620C - page 184

    A–2 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 3 Keyb o ard / M ou s e Pin Signal Pin Signal 1 Ke yboard/mouse data1 4 +5 VDC 2 Ke yboard/mouse data2 5 K eyboard/mouse cloc k1 3 Ground 6 K eyboard/mouse cloc k2 Ta b l e A - 4 RJ-11 Modem Pin Signal Pin Signal 1U n u s e d 4 U n u s e d 2 Tip 5 Unused 3R i n g 6U n u s e ...

  • Compaq N620C - page 185

    Connector Pin Assignments Maintenance and Ser vice Guide A–3 Ta b l e A - 5 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit - 6 Receive - 3 Receive + 7 Unused 4U n u s e d 8 U n u s e d Ta b l e A - 6 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data - 4 Ground 6 5 4 3 2 1 7 8 279362-003.book Pag ...

  • Compaq N620C - page 186

    A–4 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 7 Serial Pin Signal Pin Signal 1 Carr ier detect 6 Data set ready 2 Receive data 7 Ready to send 3 T ransmit data 8 Clear to send 4 Data ter minal ready 9 Ring indicator 5 Signal ground 1 6 9 5 279362-003.book Page 4 Mo nday, May 19, 2 003 1:28 PM ...

  • Compaq N620C - page 187

    Connector Pin Assignments Maintenance and Ser vice Guide A–5 Ta b l e A - 8 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC2B clock 8 Ground analog 1 6 11 5 10 1 ...

  • Compaq N620C - page 188

    A–6 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 9 Pa r a l l e l Pin Signal Pin Signal 1 Strobe* 10 Ackno wledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 P aper out 4 Data bit 2 13 Select 5 Data bit 3 14 A uto line feed* 6 Data bit 4 15 Error* 7 Data bit 5 16 Initialize printer* 8 Data bit 6 17 Select in* 9 Data bit 7 18– ...

  • Compaq N620C - page 189

    Connector Pin Assignments Maintenance and Ser vice Guide A–7 Ta b l e A - 1 0 Dock ing Pin Signal Pin Signal 1 EBO XL 16 RD A T A 2A G N D 1 7 T R K 0 3 EBO XS1 18 WD A T A 4R E D 1 9 W G A T E 5A G N D 2 0 S T E P 6 GREEN 21 DIR 7 AGRD 22 POWER ON 8 BLUE 23 SYS RESET 9A G N D 2 4 G N D 10 VSYNC 25 D SKCHG 11 HSYNC 26 +5 V (VDD) 12 DDC D A T 27 A ...

  • Compaq N620C - page 190

    A–8 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 1 0 Docking (Continued) Pin Signal Pin Signal 31 A UGND 46 SRD Y 32 XA0/L OUT 47 EBO XS1/GND 33 XSD/MIC SN 48 RI1 EX 34 XA1/R OUT 49 GND 35 GND 50 SLCT LD0 36 GND 51 PE LD1 37 EXPCLK2 52 ACK LD2 38 +3.3 V 53 BUSY LD3 39 EXPCLK0 54 GND 40 +5 V (8051VCC) 55 STRB LD4 41 EXPLCK ...

  • Compaq N620C - page 191

    Connector Pin Assignments Maintenance and Ser vice Guide A–9 Ta b l e A - 1 0 Docking (Continued) Pin Signal Pin Signal 61 PD A T A1 LD9 76 DR T1 LIIC DA T 62 PD A T A2 LD10 77 DSR1 EX 63 PD A T A3 LD11 78 DCD1 EX 64 GND 79 12C D A T A 65 PD A T A4 LD12 80 GND 66 PD A T A5 LD13 81 12C CLK 67 PD A T A6 LD14 82 GND 68 PD A T A7 LD 15 83 HDSEL 69 GN ...

  • Compaq N620C - page 192

    A–10 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 1 0 Docking (Continued) Pin Signal Pin Signal 91 PS2 VCC 106 GND 92 SERIRQ 107 AD[15] 93 PS2 CLK 108 AD[13] 94 EXPREQ 109 AD[11] 95 AD[29] 110 AD[09] 96 AD[31] 111 GND 97 AD[30] 112 AD[06] 98 AD[28] 113 AD[04] 99 AD[26] 114 AD[02] 100 GND 115 AD[00] 101 AD[24] 116 GND 102 ...

  • Compaq N620C - page 193

    Maintenance and Ser vice Guide B–1 B P ower Cor d Set Requirements 3-Conductor P ower Cor d Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set receiv ed with the notebook meets the requirements for use in the country where the equipment is purc ...

  • Compaq N620C - page 194

    B–2 Maintenance and Ser vice Guide P ower Cord Set Requirements Country-Specific Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicab le Note Number A ustralia EANSW 1 A ustr ia O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 Fr a n c e U T E 1 Ger many VDE 1 Italy IMQ 1 Jap an M E TI 3 Th ...

  • Compaq N620C - page 195

    P ower Cord Set Requirements Maintenance and Ser vice Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The fle xible cord must be <HAR > T ype HO5VV -F , 3-conductor , 1.0 mm 2 conductor size . The power cord set fittings (appliance coupler and w all plug) must bear the cer tification mark of th e agency responsible f or ev aluati ...

  • Compaq N620C - page 196

    Maintenance and Ser vice Guide C–1 C Scre w Listing This appendix provides specif ication and reference information for the scre ws used in the notebook. All screws listed in this appendix are av ailable in the Miscellaneous Screw Kit, spare part number 241440-001. 279362-003.book Page 1 Mo nday, May 19, 2 003 1:28 PM ...

  • Compaq N620C - page 197

    C–2 Maintenance and Ser vice Guide Screw Listing Figure C-1. PM2.5 × 2.5 Screw Location Ta b l e C - 1 Phillips Metric 2.5 × 2.5 Screw Color Qty Length Thread Head Width Black 1 4.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the hard driv e to the base enclosure (documented in Section 5.3) mm 279362-003.book Page 2 Mo nday, May 19, 2 0 ...

  • Compaq N620C - page 198

    Screw Listing Maintenance and Ser vice Guide C–3 Figure C-2. PM1.5 × 3.5 Screw Location Ta b l e C - 2 Phillips Metric 1.5 × 3.5 Screw Color Qty Length Thread Head Width Black 2 3.0 mm 2.0 mm 3.0 mm Where used: T wo screws that secure the hard drive bez el to the hard drive (documented in Section 5.3) mm 279362-003.book Page 3 Mo nday, May 19, ...

  • Compaq N620C - page 199

    C–4 Maintenance and Ser vice Guide Screw Listing Figure C-3. PM2.5 × 5.0 Screw Location Ta b l e C - 3 Phillips Metric 2.5 × 5.0 Screw Color Qty Length Thread Head Width Black 3 5.0 mm 2.5 mm 4.5 mm Where used: Ev o Notebook N600c models —T wo scre ws that secure the memor y e xpansion compar tment cover to the base enclosure Ev o Notebook N6 ...

  • Compaq N620C - page 200

    Screw Listing Maintenance and Ser vice Guide C–5 Figure C-4. PM2.5 × 5.0 Screw Location Ta b l e C - 3 Phillips Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Black 3 5.0 mm 2.5 mm 4.5 mm Where used: Ev o Notebook N620c, N6 10c, and N610v models —One screw that secures the f an to the heat sink (d ocumented in Section 5 ...

  • Compaq N620C - page 201

    C–6 Maintenance and Ser vice Guide Screw Listing Figure C-5. TM2.5 × 7.0 Screw Locations Ta b l e C - 4 T orx T8 Metric 2.5 × 7.0 Screw Color Qty Length Thread Head Width Black 12 7 .0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the k e yboard to the base enclosure (documented in Section 5.7) 2 Three screws that secure the to p cover ...

  • Compaq N620C - page 202

    Screw Listing Maintenance and Ser vice Guide C–7 Figure C-6. TM2.5 × 7.0 Screw Locations Ta b l e C - 4 T orx T8 Metric 2.5 × 7.0 Screw (Continued) Color Qty Length Thread Head Width Black 12 7 .0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the s wit ch cov er to the base enclosure (documented in Section 5.10) 2 T wo screws that secu ...

  • Compaq N620C - page 203

    C–8 Maintenance and Ser vice Guide Screw Listing Figure C-7. TM2.5 × 7.0 Screw Locations Ta b l e C - 4 T orx T8 Metric 2.5 × 7.0 Screw (Continued) Color Qty Length Thread Head Width Black 12 7 .0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the displa y ground cab le to the base enclosure (documented in Section 5.11) 2 Ev o Notebook N ...

  • Compaq N620C - page 204

    Screw Listing Maintenance and Ser vice Guide C–9 Figure C-8. TM2.5 × 5.0 Screw Locations Ta b l e C - 5 T orx T8 Metric 2.5 × 5.0 Screw Color Qty Length Thread Head Width Black 12 5 .0 mm 2.5 mm 4.0 mm Where used: 1 Evo Notebook N600c models —T wo scre ws that secure the top cover to the base enclosure in the hard drive ba y (documented in Se ...

  • Compaq N620C - page 205

    C–10 Maintenance and Ser vice Guide Screw Listing Figure C-9. TM2.5 × 5.0 Screw Locations Ta b l e C - 5 T orx T8 M2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Black 12 5 .0 mm 2.5 mm 4.0 mm Where used: 1 Three screws that secure the syst em board to the base enclosure (documented in Section 5.13) 2 Ev o Notebook N620c, N610c, ...

  • Compaq N620C - page 206

    Screw Listing Maintenance and Ser vice Guide C–11 Figure C-10. 7.0 × 20.0 Bushing Guide Location Ta b l e C - 6 7.0 mm × 20.0 mm Bushing Guide Color Qty Length Thread Head Width Silver 2 20 mm n/a 7 .0 mm Where used: Ev o Notebook N600c models only —T wo bushing guides that secure the system board to the base enclos ure (documented in Section ...

  • Compaq N620C - page 207

    C–12 Maintenance and Ser vice Guide Screw Listing Figure C-11. TM2.0 × 3.0 Screw Location Ta b l e C - 7 T orx Metric 2.0 × 3.0 Screw Color Qty Length Thread Head Width Silver 2 3.0 mm 2.0 mm 5.0 mm Where used: Ev o Notebook N620c, N610c, and N610v models —T wo screws that secures the top cov er to the system boar d (documented in Section 5.1 ...

  • Compaq N620C - page 208

    Screw Listing Maintenance and Ser vice Guide C–13 Figure C-12. PM2.0 × 4.0 Screw Location Ta b l e C - 8 Phillips Metric 2.0 × 4.0 Screw Color Qty Length Thread Head Width Black 11 4 .0 mm 2.0 mm 3.5 mm Where used: Ev o Notebook N600c models only —One screw that secures the f an to the system board (documented in Section 5.14) mm 279362-003.b ...

  • Compaq N620C - page 209

    C–14 Maintenance and Ser vice Guide Screw Listing Figure C-13. PM2.0 × 4.0 Screw Location (Continu ed) Ta b l e C - 8 Phillips M2.0 × 4.0 Screw (Continued) Color Qty Length Thread Head Width Black 11 4 .0 mm 2.0 mm 3.5 mm Where used: Ev o Notebook N620c, N610c, and N610v models only —Three scre ws that secure the f an to the system boar d (do ...

  • Compaq N620C - page 210

    Screw Listing Maintenance and Ser vice Guide C–15 Figure C-14. PM2.0 × 4.0 Screw Location (Continu ed) Ta b l e C - 8 Phillips M2.0 × 4.0 Screw (Continued) Color Qty Length Thread Head Width Black 11 4 .0 mm 2.0 mm 3.5 mm Where used: Ev o Notebook N620c, N610c, and N610v models only —Six screw s that secure the heat sink and processor mo unti ...

  • Compaq N620C - page 211

    Maintenance and Ser vice Guide Index–1 Inde x A AC adapter spare part numbers 3–22 specifications 6–10 audio troubleshooting 2–25 B base enclosure, spare part numbers 3–13 battery components compartment 1–39 , 1–41 light 1–32 pack, removing 5–4 pack, spare part numbers 3–13 release latch 1–39 , 1–41 , 5–5 spare part number ...

  • Compaq N620C - page 212

    Index–2 Maintenance and Service Guide Inde x monitor connector A–5 mouse connector A–2 network interface jack A–3 parallel connector A–6 RJ-11 jack A–2 RJ-45 jack A–3 serial connector A–4 speaker jack A–1 universal serial bus (USB) connector A–3 connectors, service considerations 4–2 cursor control keys 1–44 D DC power jack ...

  • Compaq N620C - page 213

    Inde x Maintenance and Ser vice Guide Index–3 G grounding equipment and methods 4–6 H hard drive location 1–35 , 1–37 , 1–39 OS loading problems 2–20 removing 5–8 security screw 1–39 spare part numbers 3–13 , 3–19 , 5–8 specifications 6–4 hard drive bezel illustrated 3–16 removing 5–10 hard drive security screw 1–41 he ...

  • Compaq N620C - page 214

    Index–4 Maintenance and Service Guide Inde x memory map specifications 6–16 microphone jack location 1–33 pin assignments A–1 mini PCI communications board removing 5–12 spare part numbers 3–13 , 5–12 mini PCI compartment cover illustrated 3–16 location 1–39 removing 5–13 Miscellaneous Plastics Kit components 3–16 spare part n ...

  • Compaq N620C - page 215

    Inde x Maintenance and Ser vice Guide Index–5 PC Card eject button 1–35 , 1–37 PC Card slot 1–35 , 1–37 PC Card slot space savers 3–16 plastic parts 4–2 pointing device, troubleshooting 2–29 pointing stick 1–43 pointing stick button 1–43 power cord 3-conductor set B–1 country-specific requirements B–2 general requirements B? ...

  • Compaq N620C - page 216

    Index–6 Maintenance and Service Guide Inde x speakers disconnecting 5–28 location 1–43 specifications AC adapter 6–10 battery 6–10 CD-ROM drive 6–7 CD-RW drive 6–9 computer 6–1 diskette drive 6–6 display 6–3 DMA 6–11 DVD-ROM drive 6–8 hard drive 6–4 I/O addresses 6–13 interrupts 6–12 memory map 6–16 Standby button 1? ...

  • Compaq N620C - page 217

    Inde x Maintenance and Ser vice Guide Index–7 V vent 1–35 , 1–37 , 1–39 , 1–41 video troubleshooting 2–16 volume control buttons 1–33 W Windows application key 1–44 Windows logo key 1–44 workstation precautions 4–5 Z Zip drive, spare part number 3–15 , 3–21 , 5–6 279362-003.book Page 7 Mo nday, May 19, 2 003 1:28 PM ...

Fabbricante Compaq Categoria Laptop

I documenti che otteniamo dal fabbricante del dispositivoCompaq N620C possono essere suddivisi in diversi gruppi. Questi sono tra gli altri:
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Tutti sono importanti, ma le informazioni più importanti dal punto di vista di utilizzo del dispositivo possono essere trovate nel manuale per l’uso Compaq N620C.

Un gruppo di documenti denominato manuali per l’uso, è anche suddiviso in tipi più specifici, come: Manuali di installazione Compaq N620C, manuali di manutenzione, brevi manuali o manuali utente Compaq N620C. A seconda delle esigenze, si dovrebbe cercare il documento necessario. Nel nostro sito web, puoi visualizzare il manuale più popolare per l'uso del prodotto Compaq N620C.

Manuali per l’uso simili

Manuale completo del dispositivo Compaq N620C, come deve essere?
Il manuale per l’uso, denominato anche istruzioni per l’uso, o semplicemente il manuale è un documento tecnico progettato per aiutare ad utilizzare Compaq N620C dagli utenti. I manuali sono di solito scritti da uno scrittore tecnico, ma in un linguaggio accessibile a tutti gli utenti Compaq N620C.

Il manuale per l’uso completo Compaq, dovrebbe includere vari elementi di base. Alcuni di loro sono meno importanti, come ad esempio: copertina / pagina del titolo o pagina di autore. Tuttavia, la parte rimanente, dovrebbe fornire informazioni importanti dal punto di vista dell'utente.

1. Introduzione e la guida su come utilizzare il manuale Compaq N620C - All'inizio di ogni manuale, dovremmo trovare indizi su come utilizzare il documento. Dovrebbe contenere informazioni sulla posizione dell’indice Compaq N620C, FAQ o i problemi più comuni : i punti che sono più spesso cercati dagli utenti di ogni manuale
2. Indice - elenco di tutti i suggerimenti per Compaq N620C che possono essere trovati nel documento corrente
3. Suggerimenti su come utilizzare le funzioni di base del dispositivo Compaq N620C - che ci dovrebbe aiutare nei primi passi durante l'uso Compaq N620C
4. Troubleshooting - sequenza sistematica delle attività che vi aiuterà a diagnosticare e, successivamente, risolvere i problemi più importanti del Compaq N620C
5. FAQ - domande più frequenti
6. Dettagli di contatto Informazioni su dove cercare il contatto con il fabbricante / servizio Compaq N620C in un dato paese, se il problema non può essere risolto da noi stessi.

Hai una domanda su Compaq N620C?

Utilizza il modulo sottostante

Se non hai risolto il problema con Compaq N620C con l'aiuto del manuale che hai trovato, fai una domanda utilizzando il modulo sottostante. Se un utente ha avuto un problema simile con Compaq N620C è probabile che voglia condividere il modo di risolverlo.

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