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T hinkP a d T4 1 0s, T4 1 0 , T5 1 0 , a n d W5 1 0 S e rvi ce a n d T r o u b l es h o o ting G ui d e ...
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Note Before using this information and the pr oduct it supports, be sure to read the following: v Safety and Warranty Guide v W ireless r elated information in online Access Help and Appendix C, “Notices,” on page 21. v Regulatory Notice The Safety and Warranty Guide and the Regulatory Notice have been uploaded on the W eb site. T o refer to th ...
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Contents Important safety information ...... v Conditions that requir e immediate action . . v Safety guidelines .......... v i Batteries ............ v i i Rechargeable battery notice ..... viii Lithium coin cell battery notice ..... i x Electrical current safety information . . . x Modem safety information ...... x i Laser compliance statement .. ...
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iv ThinkPad T410s, T410, T510, and W510 Service and T roubleshooting Guide ...
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Important safety information Note: Read important safety information first. This information can help you safely use your notebook personal computer . Follow and retain all information included with your computer . The information in this document does not alter the terms of your purchase agreement or the Lenovo ® Limited W arranty . For more info ...
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internal electronic component has failed in a safe and controlled manner . Or , they might indicate a potential safety issue. However , do not take risks or attempt to diagnose the situation yourself. Contact the Customer Support Center for further guidance. For a list of Service and Support phone numbers, see the following W eb site: http://www .l ...
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For more information, see Chapter 1, Important safety information in the Safety and Warranty Guide . The latest Safety and W arranty Guide has been uploaded on the W eb site. See “Notice for Safety and W arranty information” on page 28. Batteries DANGER Personal computers manufactured by Lenovo contain a coin cell battery to provide power to th ...
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Rechargeable battery notice DANGER Do not attempt to disassemble or modify the battery pack. Attempting to do so can cause an explosion, or liquid leakage from the battery pack. A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty . If the rechargeable battery pack is incor ...
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Lithium coin cell battery notice DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin cell battery , use only the same or an equivalent type that is recommended by the manufacturer . The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: v Throw or immerse into w ...
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Lenovo T410S - page 10
Electrical current safety information DANGER Electric current from power , telephone, and communication cables is hazardous. T o avoid a shock hazard: v Do not use your computer during a lightning storm. v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v C ...
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Modem safety information DANGER Laser compliance statement Some personal computer models are equipped fr om the factory with a CD or DVD drive. CD and DVD drives are also sold separately as options. CD and DVD drives are laser pr oducts. The drive’s classification label (shown below) is on the surface of the drive. CLASS 1 LASER PRODUCT LASER KLA ...
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These drives are certified in the U.S. to conform to the r equirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewher e, these drives are certified to conform to the r equirements of the International Electrotechnical Commission (IEC) 60825-1 and CENELEC ...
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Some CD and DVD drives contain an embedded Class 3A or Class 3B laser diode. Note the following statement. DANGER Save these instructions. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Important safety information xiii ...
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xiv ThinkPad T410s, T410, T510, and W510 Service and T roubleshooting Guide ...
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Chapter 1. Finding information Lenovo ThinkV antage T oolbox The Lenovo ® ThinkV antage ® T oolbox is a diagnostic program that works through the W indows operating system. It enables you to view symptoms of computer problems and solutions for them, and includes automatic notification when action is requir ed, computing assistance, and advanced d ...
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2 ThinkPad T410s, T410, T510, and W510 Service and T roubleshooting Guide ...
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Chapter 2. Solving computer problems Diagnosing problems If you experience problems with your computer , use the following procedure as a starting point for solving them. v If you can start up the operating system, see “Diagnosing problems using Lenovo ThinkV antage T oolbox.” v If you cannot start up the operating system, see “Diagnosing pro ...
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T o run PC-Doctor , do as follows: 1. T urn off the computer , and then turn it on again. 2. When the ThinkPad ® logo comes up, immediately press the ThinkV antage button. The Rescue and Recovery workspace opens. 3. Click Diagnose hardware . For more information about PC-Doctor , see the Help for the program. 4 ThinkPad T410s, T410, T510, and W510 ...
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Chapter 3. Getting help and service Getting help and service If you need help, service, technical assistance, or just want more information about ThinkPad Notebooks, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about wher e to go for additional information about ThinkPad Notebooks, w ...
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v Lenovo hardwar e repair - If the pr oblem is determined to be caused by Lenovo hardwar e under warranty , trained service personnel are available to provide the applicable level of service. v Engineering change management - Occasionally , there might be changes that are r equired after a pr oduct has been sold. Lenovo or your reseller , if author ...
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visit the Support W eb site at http://www .lenovo.com/support/phone. If the number for your country or region is not listed, contact your Lenovo r eseller or Lenovo marketing repr esentative. Getting help around the world If you travel with your computer or relocate it to a country wher e your ThinkPad machine type is sold, your computer might be e ...
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Country or Region T elephone Number Brazil Sao Paulo region: (1 1) 3889-8986 Outside Sao Paulo region: 0800-701-4815 (Brazilian Portuguese) Brunei 801-1041 (English and Bahasa Melayu) Canada 1-800-565-3344 (English and French) Caribbean (Bermuda, Jamaica, and T ortola) 1-877-426-7378 (English) Chile 800-361-213 188-800-442-488 (T oll free) (Spanish ...
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Country or Region T elephone Number El Salvador 800-6264 (Spanish) Estonia +372 66 00 800 +372 6776793 Finland +358-800-1-4260 (W arranty service and support) (Finnish) France Hardwar e 0810-631-213 (W arranty service and support) Software 0810-631-020 (W arranty service and support) (French) Germany 018 05-0 04 61 8 (German) Greece +30-210-680-170 ...
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Country or Region T elephone Number Latvia +371 7070360 Lithuania +370 5 278 66 00 Luxembourg +352-360-385-343 (French) Malaysia 1800-88-1889 (Local number only) +603 8315 6855 (DID) (English and Bahasa Melayu) Malta +35621445566 Mexico 001-866-434-2080 (Spanish) Middle East +44 (0)1475-555-055 Netherlands +31-20-514-5770 (Dutch) New Zealand 0800-7 ...
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Country or Region T elephone Number Sri Lanka +941 1 2493547 +941 1 2493548 (English) Sweden 077-1 17-1040 (W arranty service and support) (Swedish) Switzerland 0800-55-54-54 (W arranty service and support) (German, French, and Italian) T aiwan 886-2-8723-9799 or 0800-000-700 (Mandarin) Thailand 1-800-060-066 (Local number only) 66 2273 4088 +603 8 ...
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12 ThinkPad T410s, T410, T510, and W510 Service and T roubleshooting Guide ...
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Appendix A. W arranty information This Appendix provides information r egarding the warranty period and type of warranty service applicable to your Lenovo hardwar e product in your country or region. For the terms and conditions of the Lenovo Limited W arranty that applies to your Lenovo hardware pr oduct, see Chapter 3, W arranty Information in th ...
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Lenovo T410S - page 28
ThinkPad T410 Machine T ype Country or Region of Purchase W arranty period T ypes of W arranty Service 2516, 2519 US, Canada, Mexico, Brazil, Australia, and Japan Parts and Labor - 1 year 3 Battery pack - 1 year 1 Other Parts and Labor - 1 year 4 Battery pack - 1 year 1 2518, 2522 US, Canada, Mexico, Brazil, Australia, and Japan Parts and Labor - 3 ...
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Lenovo T410S - page 29
Machine T ype Country or Region of Purchase W arranty period T ypes of W arranty Service 4484 All Parts and Labor - 4 years 2 Battery pack - 1 year 1 4873 US, Canada, Mexico, Brazil, Australia, and Japan Parts and Labor - 4 years 3 Battery pack - 1 year 1 Other Parts and Labor - 4 years 4 Battery pack - 1 year 1 ThinkPad W510 Machine T ype Country ...
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Lenovo T410S - page 30
T ypes of warranty service 1. Customer Replaceable Unit ( ″ CRU ″ ) Service Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instr uctions are shipped with your product and ar e available from Lenovo at any time upon request. CRUs that ar e easily installed by you are called ...
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Lenovo T410S - page 31
disposing of the product as it sees fit. For Mail-in Service, the pr oduct will be returned to you at Lenovo expense, unless your Service Pr ovider specifies otherwise. 5. Product Exchange Service Under Product Exchange Service, Lenovo will ship a r eplacement product to your location. Y ou are r esponsible for its installation and verification of ...
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Lenovo T410S - page 32
Para obtener una lista de los Centros de servicio autorizados, por favor , visite: http://www .lenovo.com/mx/es/servicios Manufactured by one of the following, depending on the model: SCI Systems de México, S.A. de C.V . A v . De la Solidaridad Iberoamericana No. 7020 Col. Club de Golf Atlas El Salto, Jalisco, México C.P . 45680 T el. 01-800-3676 ...
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Appendix B. Customer Replaceable Units (CRUs) Customer Replaceable Units (CRUs) are computer parts that the customer can upgrade or replace. Ther e are two types of CRU: self-service and optional-service. Self-service CRUs are easy to install. They may be standalone or latched, or requir e a screwdriver to r emove a maximum of two screws, whereas o ...
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If you are unable to access these instr uctions or if you have difficulty replacing a CRU, you can use the following additional r esource: v The Customer Support Center . For the telephone number of the Support Center for your country or region, see “W orldwide telephone list” on page 7. Note: Use only computer parts provided by Lenovo. For war ...
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Appendix C. Notices Notices Lenovo may not offer the pr oducts, services, or features discussed in this document in all countries. Consult your local Lenovo repr esentative for information on the products and services curr ently available in your area. Any refer ence to a Lenovo product, pr ogram, or service is not intended to state or imply that o ...
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information contained in this document was obtained in specific environments and is presented as an illustration. The r esult obtained in other operating environments may vary . Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any refer ences in this publicati ...
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Lenovo T410S - page 37
v Reorient or relocate the r eceiving antenna. v Increase the separation between the equipment and r eceiver . v Connect the equipment into an outlet on a circuit dif ferent fr om that to which the receiver is connected. v Consult an authorized dealer or service repr esentative for help. Lenovo is not responsible for any radio or television interfe ...
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Lenovo T410S - page 38
55022. The limits for Class B equipment were derived for typical r esidential environments to pr ovide reasonable pr otection against interference with licensed communication devices. EU-EMC Directive (2004/108/EC) EN 55022 class B Statement of Compliance Deutschsprachiger EU Hinweis Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnet ...
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Lenovo T410S - page 39
Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B. EU WEEE Statements The W aste Electrical and Electronic Equipment (WEEE) mark applies only to c ...
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Lenovo T410S - page 40
ENERGY ST AR model information ENERGY ST AR ® is a joint program of the U.S. Envir onmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the envir onment through ener gy efficient products and practices. Lenovo is proud to of fer our customers products with the ENERGY ST AR qualified designation. Lenovo ...
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Lenovo T410S - page 41
W indows XP W indows 7 and Windows V ista v Power scheme: Energy Star at AC mode T urn off monitor: After 10 minutes T urn off har d disks: After 15 minutes System standby: After 25 minutes System hibernates: Never v Power plan: Energy Star at AC mode T urn off the display: After 10 minutes Put the computer to sleep: After 25 Advanced power setting ...
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7. Clear the Allow this device to bring the computer out of standby check box. 8. Click OK . Notice for Safety and W arranty information The latest Safety and Warranty Guide has been uploaded on the W eb site. T o refer to it, go to http://www .lenovo.com/think/support, click T roubleshooting, and then click User’s guides and manuals. Notice for ...
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T rademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo ® Rescue and Recovery ® ThinkPad ® ThinkV antage ® T rackPoint ® Ultrabay W ake on LAN is a registered trademark of International Business Machines Corporation in the United States, other countries, or both. Microsoft, W indows and W ...
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30 ThinkPad T410s, T410, T510, and W510 Service and T roubleshooting Guide ...
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