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Samsung DS 24D - page 1
T ABLE OF CONTENTS AB OUT THIS B OOK .......................................................... 1 THINGS Y OU SHOULD KNOW ............................ 2–5 OUTSIDE CALLS Making an Outside Call ...................................................................... 6 Answering an Outside Call ......................................................... ...
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CUSTOMIZING Y OUR KEYSET Select Ring T one ................................................................................ 28 Change Y our P asscode .................................................................... 28 Set Answer Mode .............................................................................. 28 Automatic Hold ............... ...
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ABOUT THIS B OOK Y our DS 24D keyset is the most visible part of your telephone system. Please take the time to study this guide and to become familiar with the op- eration of your keyset. Keep this guide handy . Y ou may need to look up in- structions for infrequently used features. Learning to use your keyset correctly will make everyday telephon ...
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Samsung DS 24D - page 4
3 Y our outside calls will light green on your keyset and red on other keysets. Y ou never lose sight of your calls while they are on hold. They stay right where you put them and are identified with a green flashing light. Some simple rules to remember: • Any steady LED indicates the line or feature is in use. • A fast flashing green LED indica ...
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Samsung DS 24D - page 5
5 DS 24D KEYSET 4 SYSTEM TONES The system provides several tones to assist you. Some of these tones are already familiar to you. Intercom Dial T one — A steady tone that indicates you can begin dialing. DIAL TONE — CONTINUOS CONTINUOUS Ringback T one — Indicates the station you dialed is ringing. RINGBACK TONE — 400 ms ON/200 ms OFF/400 ms ...
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Samsung DS 24D - page 6
7 NOTE: If the Hot K eypad feature has been turned off, you must first lift the handset or press the SPEAKER key before dialing. RECALL DIAL TONE Press the NEW button to disconnect your existing call, wait for dial tone and then make a new call on the same line. NOTE: If this button does not appear on your keyset, the FLASH key may be programmed to ...
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Samsung DS 24D - page 7
BUSY ST A TION CALLBACK When you call another station and receive a busy signal: • Press the CBK key or dial 44 . • When the busy station becomes free, your keyset will ring. • Lift the handset or press SPEAKER to call the now idle station. NOTES: 1. A callback will be canceled if not answered within 30 seconds. If you have set a callback, yo ...
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Samsung DS 24D - page 8
• If you do not answer this recall within a pre-programmed period of time, it will go to the system operator . CONSUL T A TION HOLD When you are talking on an outside line and it is necessary to consult with another extension: • Press the TRANSFER key; you will receive transfer dial tone. Y our call is placed on transfer hold. • Dial the exte ...
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Samsung DS 24D - page 9
13 TRANSFER TO VOICE MAIL This feature is used to send a call directly to a voice mailbox. Y our keyset must have a correctly programmed VT key to accomplish this. T o transfer a call directly to a voice mailbox: • While on a call, press the VT key and dial the mailbox number . • Hang up when dialing is completed. CALL W AITING If an outside ca ...
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Samsung DS 24D - page 10
FORW ARD NO ANSWER T o forward calls to another station when you do not answer: • Dial 603 plus the extension or group number . • Receive confirmation tone and hang up. NOTE: If the Hot K eypad feature has been turned off, you must first lift the handset or press the SPEAKER key before you begin dialing. FORW ARD BUSY/NO ANSWER If you have both ...
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Samsung DS 24D - page 11
17 DIALING FEA TURES SPEED DIALING Y ou can dial a preprogrammed telephone number stored in the system-wide speed dial list of numbers 500 – 799 or from your personal list of numbers 00 – 49: • With the handset on-hook, press the SPD key or dial 16 . • Dial the desired speed dial number . • The telephone number is automatically dialed for ...
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2. The saved telephone number is stored in memory until you save anoth- er number . 3. Redial does not apply to intercom calls. CHAIN DIALING Y ou may manually dial additional digits following a speed dial number or chain as many speed dial numbers together as required: • After the first speed number is dialed, press SPD again and dial anoth- er ...
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Samsung DS 24D - page 13
MEET ME P AGE • Lift the handset. • Press the Meet Me P age ( MMPG ) key or dial 54 . • Dial the desired zone number . • After the attention tone, instruct the paged person to dial 56 . • Press WAI T or TRANSFER . • Remain off-hook until the person dials 56 from any phone. • The paged person will be automatically connected with you. C ...
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Samsung DS 24D - page 14
23 CONVENIENCE FEA TURES DO NOT DISTURB Use this feature when you want to block calls to your keyset. • While on-hook, press the DND key or dial 401 . The DND key lights steady red to remind you of this mode. • T o cancel DND, press the DND key again or dial 400 . The DND light turns off. Y ou can make calls while in the DND mode. NOTES: 1. If ...
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Samsung DS 24D - page 15
CALLING THE DOOR PHONE/ROOM MONITOR Y ou may call the door phone and listen to what may be happening outside or in another room. • Dial the extension number of the door phone. • Y ou will be connected to the door phone and you can listen or have a conversation. • If an electric door lock release is installed, dial 13 to unlock the door . NOTE ...
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27 When you receive an off-hook voice announcement, if you are using the handset, you will hear the announcement in the handset receiver . If you are using the speakerphone, you will hear the announcement over the keyset speaker . In both cases, you can continue to speak to the original party . • Press the flashing CALL button on your keyset. Thi ...
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• Press TRANSFER to store your selection. NOTE: Intercom calls can be automatically put on hold by pressing TRANSFER. HEADSET OPERA TION Keyset users can switch between headset mode and handset mode. When using headset mode, press the SPEAKER key to answer and release calls. • With the handset on-hook, press TRANSFER and then dial 110 . • Dia ...
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Samsung DS 24D - page 18
31 DISPLA Y FEA TURES INTERACTIVE DISPLA Y KEYS The three keys below the display are substitutes for dedicated feature keys and access codes. Pressing one of these keys has the same effect as press- ing a programmable key . These keys are called soft keys as their functions are not fixed. They change to present you with the best options for that ca ...
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Samsung DS 24D - page 19
A UTO TIMER Display keyset users may have the timer automatically start when they answer incoming calls or after a short delay on an outgoing call. • With the handset on-hook, press TRANSFER and then dial 110 . • Dial 11 to turn the auto timer on or 10 to turn it off. • Press TRANSFER to store your selection. TIMER FUNCTION Display keyset use ...
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Samsung DS 24D - page 20
ST A TION NAMES Y ou can assign an 11 character name to your keyset. This allows other dis- play keyset users to call you using the directory dial feature. T o program a station name: • Press TRANSFER and then dial 104 . • Enter the 11 character name using the procedure described in Alarm Reminder Messages . • Press TRANSFER to store the name ...
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Samsung DS 24D - page 21
37 VIEWING THE NEXT CALLER ID CALL In the event that you have a call waiting or a camped-on call at your keyset, you can press the NEXT key to display the Caller ID information associated with the call in queue at your keyset. Either the CID name or CID number will show in the display depending on your Name/Number selection. T o view Caller ID info ...
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Samsung DS 24D - page 22
39 Press SCROLL and then press STORE to save this number in a person- al speed dial bin. NOTES: 1. Each keyset defaults with ten review bins. Please see your system ad- ministrator to determine the number of bins assigned to your keyset. 2. Y our system must have LCR correctly programmed to allow you to DIAL numbers from the review list or to STORE ...
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Samsung DS 24D - page 23
41 SVM 400 FL OW CHART MAILBOX MAIN MENU 1 New Messages 2 Record and Send Message 3 Saved Messages 5 Personal Greetings 6 Mailbox Administration # Personal Services 1 and 3 - While Listening to Messages 11 1 23 45 67 89 99 00 0 ## # Play Messages Previous Message Save Messages Discard Messages Reply to Sender Call Sender Forward a Copy Rewind 5 Sec ...
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Samsung DS 24D - page 24
GET TING ST ARTED Using your new mailbox is as simple as following a few simple spoken instructions. First time users should read this section as a tutorial. The first things to should do are: • Access your mailbox - Y ou already know how to do this. • Record a personal greeting. • Change your access code. • Record your name. After you have ...
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Samsung DS 24D - page 25
Remember that the options you can offer callers are as follows: a) Dial another extension at any time. b) Dial [0] to reach the operator . c) Press [1] to skip the greeting and record. d) Press [ ✱ ] to return to the main auto attendant. MAILBOX ADMINISTRA TION The Mailbox Administration menu is used to turn on and off your pager noti- fication, ...
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Samsung DS 24D - page 26
47 PERSONAL SERVICES The Personal Administration menu is used to set your password and record your name. Setting your P assword • From the main mailbox menu press [#] . • Press [1] . The current password will be played and you will have the chance to change it. Recording your Name Use this option to record your name. Y our recorded name is play ...
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Samsung DS 24D - page 27
48 KEYSET USER FEA TURES The following options are available if you have a keyset. They require setup by the system administrator . Message W aiting Lights When a new message is left in your mailbox, the voice mail message light on your keyset will flash. Press this flashing key and follow the prompts to retrieve messages. Answer Machine Emulation ...
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Samsung DS 24D - page 28
PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 00 _________________________ _________________________ 01 _________________________ _________________________ 02 _________________________ _________________________ 03 _________________________ _________________________ 04 _________________________ _________________________ 05 _________________ ...
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