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HP 18-5011la - page 1
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Copyright and License © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to chang e without notice. The only warranties for Hewlett-Packard products and services are set forth in the express statements accompanying such products and services. Nothing herein should be construed as constituting an ...
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HP 18-5011la - page 5
1 Getting information Type of information Where to find ● Set up you r compute r. Quick Setup (t his Guide) ● Use the comp uter. ● Connect to th e Internet. Quick Setup (t his Guide) ● See how-to videos about using the features of your computer. Visit http://www.hp.com/ supportvid eos (Engli sh only) ● Find electronic us er guides and spe ...
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HP 18-5011la - page 6
2 Setting up your computer WARNING! To reduce the risk of electr ical shock or damage to your equipment: • Place the computer in a location away from water, dust, moisture, and soot. These can increase the inside temperatur e, or can cause fire or electrocution. • Do not disable the power cord grounding plug. The grounding plug is an important ...
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Connecting to the Internet Steps to connect to the Internet: 1. Connect the hardware as shown on the setup view. 2. Get Internet service. ● Sign up with an Internet Service Pr ovider (ISP). If you already have an account with an ISP , skip this st ep and follow the instructi ons provided by the ISP. 3. Using your Internet connection through your ...
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HP 18-5011la - page 8
3 Setting up additional features Using an HDMI monitor (select models only) If your computer has a graphics card with an HDMI (High Defi nition Multimedia Interface) connect or, Hewlett-Packa rd recommend s using a DVI or VGA connector for a monitor, and using HDMI to conn ect a TV. If you use HDMI to connect your monitor, you may need to adjust so ...
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HP 18-5011la - page 9
4 Maintaining your computer Cleaning procedures Keeping your computer system free o f dust, dirt, and heat wil l prolong its life. ● Dust, pet hair, and other particles can build up, creating a bl anket effect; as a result, compo nents can overheat or, in the case of the keyboard and mouse, not work sm oothly and effectiv ely. ● Check your s ys ...
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HP 18-5011la - page 10
Cleaning the keyboard and mouse When cleani ng the keyboard k eys, use a low setting on a battery-powered v acuum cleaner , to avoid r emoving key cap s and spr ings. 1. Vacuum between the ke ys of the keyboard a nd along the grooves. 2. Use a clea n, dry clot h and isopro pyl (rubbi ng) alcoho l to clean build up on the keyboard keys an d along it ...
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HP 18-5011la - page 11
5 Troubleshooting Refer to the documentation provided by the product manufactur er for information about peripheral-s pecific problems, s uch as issu es with a monitor or a printer. The following tables present some issues you might encounter while installing, startin g up, or using your comput er and possible solutions. For more information or for ...
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HP 18-5011la - page 12
Power Symptom Possible solution Computer doe s not turn off when the Power button is presse d. Press an d hold the Power button until the computer tu rns off. Check Power Settings. Computer s huts down automatically. ● The computer might be in an exc eedingly hot e nvironment. Let it c ool down. ● Ensure that com puter air vents are not block e ...
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HP 18-5011la - page 13
Keyboard and mouse (general) Symptom Possible solution Keyboard commands and typing are not recognized by the computer . Use the mouse to turn off the computer, unpl ug and reconn e ct the keyboard to the back of your computer, and then restart your computer. Mouse (with cab le) does not work or is not detect ed. Unplug and reconnect th e mouse ca ...
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HP 18-5011la - page 14
Keyboard and mouse (wireless) Symptom Possible solution Wireless keyboard or mouse does not work or is not detected. ● Ensure that you are us ing the wireless keyboa rd or wireless mouse within range of the receiver, approximately 10 meters (32 fe et) for normal use, and within 30 c m (12 inches) duri ng initial setu p or for re -synchronization ...
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HP 18-5011la - page 15
Speakers and sound Symptom Possible solution If you use an High-Definitio n Multime dia Interfa ce (HDMI) co nnector on the g raphics card (select models onl y) to connec t your monit or to the comput er, you should also connect analog speakers t o the computer Audio Line Out connec tor if you want to h ear sound during the initial setup of the com ...
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HP 18-5011la - page 16
Symptom Possible solution I cannot conn ect to the Internet. Verify that you a re using the prop er cables for your Internet connection type. Your computer m ight have a dial-u p modem and an Ethe rnet n etwork ada pter (als o called a network interface ca rd, or NIC). A modem uses a standard telephone cable, where as the network adap ter uses a n ...
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HP 18-5011la - page 17
6 Support information Ways to get help Easy to reach. Easy to use. Award-winn ing HP Customer Support is our promise to help you get the most from your comput er. Whether with tools located on your computer, from information on th e web, by phone, or through your local retailer, you’ll find what you need. Before contacting the HP Customer Care Ce ...
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HP 18-5011la - page 18
These services are cov ered during the warranty period. There are a few limitations and exclusions to the warranty (as well as some important details), which are descri bed in the Hardware Limited Warranty section of the Limited Warranty and Support Guide . Before upgrading your hardware Any hardware upgrades that you intend to do should only be do ...
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Printed in The pow e r to m ake a c hange Th ank you for your pu r chase. HP is dedi ca ted to pr oduc ing the highest qua lity, best performi ng , an d ea si est to use co mputers in the world. HP also d es igned this product with the en vi ronment in mind. But to reduce its im pa ct eve n fu rt her, we n ee d your help. Let’s work together to m ...
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