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AT&T 9370 - page 1
REVISED 6/12/00 900 MHz Cor dless Ans wering System Speak erphone 9370 with Caller ID/Call W aiting Please also read Part 1 — Important Product Infor mation USER ’ S MANU AL Pa r t 2 A T&T and the globe symbol are registered trademar ks of A T&T Corp. licensed to Adv anced American T elephones. 9370_to make pdf_1ATT 6/12/00 2:06 PM Page ...
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AT&T 9370 - page 2
© 2000 Advanced American T elephones. All r ights reserved. Printed in Mexico. 847479457 Issue 1A T&T 6/00 9370_to make pdf_1ATT 6/12/00 2:06 PM Page iii ...
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AT&T 9370 - page 3
CONTENTS 1 BEFORE Y OU BEGIN ........................3 About Caller ID with Call W aiting ............3 About Home and Local Area Codes ........3 INST ALLA TION .................................4 Befor e Y ou Install ...........................................4 Installing Y our Phone.....................................5 FEA TURE SETUP ............ ...
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AT&T 9370 - page 4
9370_to make pdf_1ATT 6/12/00 2:06 PM Page 2 ...
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AT&T 9370 - page 5
About Caller ID with Call W aiting This product has a Caller ID with Call W aiting feature that lets y ou see who’ s calling while you’ re on another call. T o use this feature, you may need to c hange y our phone ser vice. Contact your local phone service provider if you hav e: • no Caller ID or Call W aiting ser vice • either Caller ID or ...
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AT&T 9370 - page 6
4 INST ALLA TION Befor e Y ou Install Choose a location for the base near an electrical outlet and a telephone jack. This phone requires a modular telephone jack and a standard electrical outlet (110v A C) not controlled by a wall switc h. For optimum performance, install the base on the highest f loor of your home. 9370_to make pdf_1ATT 6/12/00 2: ...
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AT&T 9370 - page 7
b) Plug batter y pack connector into handset, and place batter y pack and wires into compartment. c) Replace cover by sliding it on its track up over battery case until it snaps firmly into place. a) Remove battery compartment cover by pressing on indentation and sliding downward. 5 T ab le/Desk and W all Installa tion 1 Install the handset battery ...
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AT&T 9370 - page 8
INST ALLA TION 6 5 Mount the base on the wall. (W ALL MOUNTING ONL Y) Hold the base so the mounting knobs on the standard wall jac k will fit into the holes on the bottom of the base. Slide the base down onto the knobs until it locks into place. 6 Char ge the handset battery. Place the handset face up or f ace down in the base. Charge the battery a ...
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AT&T 9370 - page 9
Softk eys Use the two “softkeys” on the handset, shown in the illustration, to access many f eatures. 1 Press U to begin viewing options. When you see arrows on the displa y screen, you can use the < and > buttons beneath the softkeys to scroll through choices or mov e to the next displa y . 2 Press the softkey below the operation indicat ...
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AT&T 9370 - page 10
T elephone Fea ture Setup At the handset, you can set up one feature at a time, or you can set up a featur e and then move on to set up another f eature. 1 Make sure the phone is off ( is not display ed). 2 Press U , then > , and use the softkey to select SETUP . 3 Select DONE if needed to reach the f eature you want to set, then use the CHANGE ...
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AT&T 9370 - page 11
Caller ID F eatur e Setup Y ou can set up Caller ID featur es at the handset r ight after setting up the final T elephone f eature (Handset Ringer), by programming y our Home Area Code. Otherwise, follow Steps 1-4 in “T elephone Featur e Setup” on page 8 to begin setting up Caller ID features. Pro gram Home and Local Area Codes Y our “home ar ...
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AT&T 9370 - page 12
At the base, you can set up one feature at a time, or you can set up a featur e, and then move on to set up another f eature. The system provides audible prompts as y ou set up Answering System f eatures. 1 Make sure the ans wering system is on, and press * (CHANGE) on the base. The Message W indow displays CH . 2 Press 9 (SETUP) to reac h the feat ...
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AT&T 9370 - page 13
Select Y our Announcement NOTE: F or inf ormation a bout how to r ecor d your announcements, see page 13. • Y ou can recor d up to three different announcements — A , B , and AO . • Announcements A and B are used when y ou want the system to record callers’ messages. Announcement AO (Announce Only) is used when you want to giv e information ...
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AT&T 9370 - page 14
Change Remote Access Code Access featur es and functions of the answering system from a touch tone phone. The Remote Access Code is preset to 500. NOTE: Do not use the same code as the Priority Calling Code. 1 Press 9 (SETUP) until the system announces “Remote access code is…” 2 Press 4 (REPEA T) or 6 (SKIP) to c hange the first digit, then p ...
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AT&T 9370 - page 15
Re vie w Fea ture Settings Chec k the status of the ans wering system feature settings by pressing 9 (SETUP) on the base. Record Y our Announcement fr om the Base • Y ou can recor d up to three different announcements — A , B , and AO — that callers will hear when the system answ er s a call. Each announcement can be up to three minutes long. ...
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AT&T 9370 - page 16
Delete an Announcement 1 If the announcement you want to delete is the currentl y selected announcement ( A , B , or AO ) go to Step 2 . If not, select the announcement by following the instructions in “Select Y our Announcement” on page 11, then go to Step 2 below . 2 Press 7 (ANNC) on the base. 3 Press D while the announcement is pla ying. Th ...
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AT&T 9370 - page 17
Caller Specific Outgoing Announcement F eatur e Setup Recor d personalized announcements — Caller Specific Outgoing Announcements — that can be play ed to select caller s. Y ou can progr am Caller Specific Outgoing Announcements to matc h: • specific telephone numbers, or • callers who choose to block their name and number when calling (pri ...
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AT&T 9370 - page 18
5 T o record a Caller Specific Outgoing Announcement, select OUTGOING — OR — T o record a T alking Caller ID Announcement, select LOCAL . 6 Select ADD . The screen displays ENTER NUMBER: . 7 Use the keypad to enter the digits (up to 24) of the incoming phone number , then select DONE — OR — Press > , then select DONE to matc h incoming P ...
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AT&T 9370 - page 19
FEA TURE SETUP 17 Re vie w Caller Specific Outgoing and T alking Caller ID Announcements 1 Mak e sure the phone is off ( is not display ed). 2 Press U . 3 Use the softkey to select DIR . 4 Select ANS SYS . 5 T o review a Caller Specific Outgoing Announcement, select OUTGOING — OR — T o review a T alking Caller ID Announcement, select LOCAL . 6 ...
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AT&T 9370 - page 20
18 Delete Caller Specific Outgoing and T alking Caller ID Announcements 1 Mak e sure the phone is off ( is not display ed). 2 Press U . 3 Use the softkey to select DIR . 4 Select ANS SYS . 5 T o delete a Caller Specific Outgoing Announcement, select OUTGOING — OR — T o delete a T alking Caller ID Announcement, select LOCAL . 6 Select REVIEW . T ...
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AT&T 9370 - page 21
19 See the TELEPHONE MEMOR Y/DIRECT OR Y and CALLER ID OPERA TION sections of this manual f or mor e calling options. TELEPHONE OPERA TION A T THE HANDSET Scr oll through screen displa ys Mak e, Answ er , or End a Call Press P . The screen displays when connected, and ma y displa y SEARCHING... Handset V olume Lev el c hanges each time y ou press V ...
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AT&T 9370 - page 22
Redial The last number dialed at the handset or base (up to 24 digits) is stored in redial memor y until you dial another number . 1 Press P . W ait for the dial tone and for the to appear . 2 Use the softkey to select REDIAL . ( REDIAL does not appear on the screen if there is no number in redial memory .) NO TE: MEM on the scr een display r efers ...
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AT&T 9370 - page 23
TELEPHONE OPERA TION A T THE HANDSET Hold When you put a call on hold, you cannot hear your caller and y our caller cannot hear you. 1 Press > while on a call, until the screen displays HOLD ; select HOLD . The screen displays CALL HELD . 2 T o return to the call, select UNHOLD — OR — Lift the handset of an e xtension on the same line. Inter ...
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AT&T 9370 - page 24
Changing Channels This cordless telephone has an advanced A utoSelect feature that minimizes the chance of interf erence. When the phone is looking for a clear c hannel, the screen displa ys SEARCHING... . If it is unable to locate a clear channel, the screen displa ys TRY AGAIN . Hang up and tr y y our call a gain. In the unlikely ev ent that you ...
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AT&T 9370 - page 25
TELEPHONE OPERA TION A T THE BASE 23 Speak er/ Base Ringer V olume Use to adjust how loudly the phone rings. While on a call, use to adjust the volume of what you hear . When Base Ringer V olume is set to 0, Ringer is off and B ASE RINGER OFF light g oes on. Mak e, Answ er , or End a Call Press K . When calling, use the base keypad to dial or enter ...
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AT&T 9370 - page 26
Page/Inter com 1 Pr ess and release to signal someone at the handset. A three-part pa ging tone sounds. 2 When the person at the handset selects INTERCOM , the handset and base can communicate without tying up the phone line. TELEPHONE OPERA TION A T THE BASE 24 PAGE FROM BASE INTERCOM Handset Locator Pr ess and hold to locate the handset. The hand ...
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AT&T 9370 - page 27
Y ou can store up to 10 telephone number s and names in memor y using the handset. Y our entr ies will be saved in the event of a po wer failure. Y ou can dial memor y/director y number s from the handset or from the base. When you receiv e a call from a number you’ ve stor ed in memor y , and you subscribe to Caller ID service, the screen displa ...
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AT&T 9370 - page 28
Stor e a Pause in a Memory Number While storing a memor y number (see “Store a Number in Memor y” on page 26) use the softke y to select PAUSE where you want dialing to pause for tw o seconds. Stor e a Name with a Memor y Number 1 Follow Steps 1 through 7 under “Stor e a Number in Memor y . ” 2 Use the keypad and the chart below to enter a ...
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AT&T 9370 - page 29
Stor e a Number and Name from Call History Y ou can store information received from Caller ID in the telephone memor y (see “Review Call Histor y” on page 39 in CALLER ID OPERA TION .) 1 Use < or > to scroll to the phone number you w ant to store. 2 Press U . 3 Use the softkey to select STORE . 4 Enter a memor y location from 01–10. 5 S ...
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AT&T 9370 - page 30
Delete Memor y Numbers 1 Follow Steps 1 through 5 in “View Memor y Number s. ” 2 Press U . 3 Use the softkey to select DELETE . 4 Use the softkey to select YES . 5 The screen displa ys DELETED . Remaining memor y locations are not renumbered. Edit Memor y Numbers 1 Follow Steps 1 through 5 in “View Memor y Number s. ” 2 Press U . 3 Use the ...
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AT&T 9370 - page 31
Priority Ring Numbers Number s stored in memor y can be la beled so that when a call is received from that number , the handset alerts you with a special ring. The special ring begins after the fir st nor mal ring. 1 While viewing numbers in memor y , use < or > to scroll to the desired location. 2 Press * to activate Priority Ring for the di ...
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AT&T 9370 - page 32
ANSWERING SYSTEM OPERA TION A T THE BASE Audib le Indica tors This system will give y ou voice prompts f or feature oper ations and voice confirmations when you press a button or complete an oper ation. About Mailbo xes This answ ering system has two voice mailboxes. Callers using a touch tone phone can select the mailbox in which their messag es w ...
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AT&T 9370 - page 33
Answ ering Calls NOTE: See descriptions of Announcements A, B, and AO on pag e 11. • If you select Announcement A or B , callers can press 1 or 2 dur ing the announcement to select a mailbox, or they can wait for the beep to leave a messag e in Mailbox 1. If the message is long er than three minutes, or if the caller is silent for more than seven ...
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AT&T 9370 - page 34
Listen T o, Sa v e & Delete Messages The system automatically sav es your messages until y ou delete them, and can store approximately 12 min utes of messa ges, memos, and announcements (up to a maximum of 99 messages). Befor e playing a message, the system announces the day and time it was received. While the messa ge pla ys, the Message Windo ...
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AT&T 9370 - page 35
Message Windo w Display Windo w Displa ys: When: 0 – 98 Y ou have messages waiting, or messa ge is pla ying AO System is set to Announce Only – – System is taking a call or Intercom is on CL ↔ 0 – 98 Y ou need to reset the clock, and there are messages waiting CL ↔ AO Y ou need to reset the clock, and the system is set to Announce Only ...
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AT&T 9370 - page 36
Call Scr eening Y ou can use the cordless handset to listen to caller s as they leave messages, even when y ou are awa y from the base. 1 Press a on the handset. 2 T o end monitor ing without taking the call, press a or put the handset in the base — OR— Press P to speak to a caller . Connect with the Answ ering System Y ou can access many featu ...
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AT&T 9370 - page 37
Remote Access Commands Function: Command: Play all messages in Press 1 , then mailbox number ( 1 or 2 ) a mailbox Play new messages in Press 2 , then mailbox number ( 1 or 2 ) a mailbox Repeat a message Press 4 while messag e is playing; each press backs up another messag e Skip a message Press 6 while messag e is playing; each press advances anoth ...
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AT&T 9370 - page 38
ANSWERING SYSTEM OPERA TION A T CORDLESS HANDSET OR T OUCH T ONE PHONE 36 Command: Hang up, or if you are using the handset, press a Press * 9 , then press 9 ; system announces current selection. Press 6 or 4 to hear other selections, press 9 to save, press 5 to e xit Press * 8 ; system announces day setting, followed by , “ T o change, pr ess 6 ...
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AT&T 9370 - page 39
V oice Help Menu Use the V oice Help Menu to access the answering system from y our cordless handset or from a remote touc h tone telephone, even if you do not know or remember the command codes. 1 Connect with the answ ering system. 2 Press 5 . The system announces a list of operations and the buttons you need to press. 3 At the end of the list, t ...
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AT&T 9370 - page 40
Call W aiting If you hav e Call W aiting with Caller ID ser vice, the screen will display information about your Call W aiting call when you hear the call signal. Press on the handset or F on the base to access the call. Press again to return to the orig inal call. NOTE: If you ar e using an extension phone when y ou receiv e a Call W aiting signal ...
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AT&T 9370 - page 41
Re vie w Call History Revie w inf or mation in the call histor y at any time. 1 Press < or > , or press U and select CALL-ID . 2 The screen displa ys the number of calls in the call histor y and how many , if any , are new . 3 Use < or > to scroll through the call histor y . The screen displays the name (if your service provides this), ...
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AT&T 9370 - page 42
When you receiv e a call from an area code not prog rammed in the phone, the screen displa ys 10 digits (the area code plus the phone number). The phone automatically dials “1” before the displa yed number when you pr ess . If you try to use the Display Dial feature, but your call cannot be completed unless you dial “1” before the number , ...
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AT&T 9370 - page 43
Delete All Call Recor ds 1 Press < or > to displa y the number of calls in the call histor y . 2 While the number of calls is display ed, press U . 3 The screen displa ys DELETE ALL? . Select YES to remov e all calls. 4 The screen displa ys ARE YOU SURE? . Select YES to remove all calls. The screen displays NO CALLS , and the inf ormation is ...
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AT&T 9370 - page 44
This cordless telephone operates within the maxim um power allowed by the Federal Comm unications Commission (FCC). Even so, this handset and base can communicate ov er only a certain distance — which can var y with the locations of the base and handset, the weather , and the constr uction of your home or office. For best perf or mance, keep the ...
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AT&T 9370 - page 45
BA TTERIES Batter y Life Batter y life depends on how f ar the handset is from the base, and other environmental conditions. NOTE: F or optimum battery perf ormance, charge y our handset on the base every night. Operation: Appr oxima te Ba tter y Life: IN USE Near base unit 10 hours (phone on) A way from base unit 10 hours NOT IN USE Ringer on 15 d ...
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AT&T 9370 - page 46
CAUTION: T o reduce the risk of fire or injur y to per sons or damage to the telephone, read and follo w these instr uctions carefull y: • Use only Replacement Battery 3500 (SKU# 90817). • Do not dispose of the batter y in a fire. The cell might explode. Check with local codes f or special disposal instr uctions. • Do not open or mutilate the ...
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AT&T 9370 - page 47
Replace the Handset Battery Pack 1 Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cov er downward. 2 Lift out the old battery pack. 3 Hold the new battery pack and plug the connector into the handset. Place the batter y pack into the compartment. 4 Replace the cover b y sliding it on its track up ...
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AT&T 9370 - page 48
IN C ASE OF DIFFICUL TY 46 If you hav e dif ficulty operating this phone, tr y the suggestions below . For Customer Service, visit our website at www .telephones.att.com or call 1 800 222–3111. Please r etain your r eceipt as your proof of pur chase . If the phone does not w ork at all, check these items first: • Mak e sure the pow er cord is p ...
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AT&T 9370 - page 49
IN C ASE OF DIFFICUL TY 47 If y ou hear noise or interference when using the phone: • Mak e sure the base antenna is full y upr ight. • Y ou may be out of rang e. Move c loser to the base. • Household appliances plugg ed into the same circuit as the base can sometimes cause interfer ence. T r y moving the appliance or the base to another outl ...
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AT&T 9370 - page 50
If the caller’ s name or phone number is not displa yed during Call W aiting: • Y ou should call your ser vice provider to confirm that you subscribe to a combined Caller ID with Call W aiting ser vice. • The screen ma y not display the call information if someone is on an e xtension phone. • The Caller ID with Call W aiting feature is inac ...
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AT&T 9370 - page 51
If CL appears in the Message Windo w: Y ou need to reset the clock. If the system does not respond to commands fr om a remote touch tone phone: • Mak e sure y ou are calling from a touch tone phone. When you dial a number , you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone. • The answ er ing system may n ...
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AT&T 9370 - page 52
INDEX Inde x to Come 50 9370_to make pdf_1ATT 6/12/00 2:07 PM Page 50 ...
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AT&T 9370 - page 53
INDEX Inde x to Come 51 9370_to make pdf_1ATT 6/12/00 2:07 PM Page 51 ...
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AT&T 9370 - page 54
PERF . PERF . fold Answ ering System 9370 Remote Commands T o connect with your answering system: 1 Dial your telephone number from a touc h tone phone. 2 When the system answ er s, enter your Remote Access Code (preset to 500). The system announces the number of messages and beeps twice. 3 W ait four seconds f or the system to play bac k all messa ...
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AT&T 9370 - page 55
PERF . Remote Command Press V oice Help menu 5 Play all messag es 1 , then mailbox number Play ne w messa ges 2 , then mailbo x number Repeat message 4 Repeat part of message Press and hold 4 , release to resume playing Skip message 6 Skip part of message Press and hold 6 , release to resume playing Stop 5 Save messag es Hang up Play messag es in a ...
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