Italiano dropdown-ico

Manuale per l’uso Cisco Systems OL-19470-01

48 pagine 0.51 mb
Scarica

Vai alla pagina of 48

Summary
  • Cisco Systems OL-19470-01 - page 1

    CH A P T E R 13-1 User Guide for Cisco Unified O perations Manager OL-19470-01 13 Generating Audio Phone and Video Phone Reports An IP phone has a ph ysical relationship with a swit ch and a logical relation ship with a Cisco Unif ied Communications Manager . Phone reports pro vide a combined vie w of bo th of these relationsh ips, making it easy f ...

  • Cisco Systems OL-19470-01 - page 2

    13-2 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports – In v entory Analysis —Use the In ventory A nalysis report to d isplay IP phon es that meet cr iteria that you specify; for example, IP phones that are registered to a particul ...

  • Cisco Systems OL-19470-01 - page 3

    13-3 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts – IP Phone A udit —Use the IP Phone Audit report to obtain a summar y of changes, includi ng data for phones that ha v e mov ed, been remo ved, un dergone an e xtension number ...

  • Cisco Systems OL-19470-01 - page 4

    13-4 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports b. Then select one o f the following: • is exactly • begins with • contains • ends with c. Enter a v alue. Step 3 Click Vi e w . The IP Phone Details dialog bo x appears, di ...

  • Cisco Systems OL-19470-01 - page 5

    13-5 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts Step 4 T o display the information in print-friendl y format in a ne w bro wser windo w , click Print ; print t he information, usi ng the bro wser print functio n. Step 5 If searc ...

  • Cisco Systems OL-19470-01 - page 6

    13-6 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports For e xample, if you enter t wo phone models, such as 79 10 and 7935, in t he IP Phone Model f ield, the In v entory Analysis repo rt that results includes all ph ones of t hese mod ...

  • Cisco Systems OL-19470-01 - page 7

    13-7 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts IP Phone T ype field Enter a comma-separated list of phone models. Edit the ent ries in the f ield directly or select from a list of phone types, as follo ws: 1. Click . The Select ...

  • Cisco Systems OL-19470-01 - page 8

    13-8 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports Step 3 Click Vi e w . The In ventory Analysis Report appears in another windo w . See Understanding IP Phone In v entory Reports, pa ge 13-11 . Y ou might not be able to see the lis ...

  • Cisco Systems OL-19470-01 - page 9

    13-9 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts Generating the SIP Phones Report The SIP Phones report sho ws a list of SIP phones. Step 1 Select Reports > A udio Phones and Applications > SIP Phones . The SIP Phones rep o ...

  • Cisco Systems OL-19470-01 - page 10

    13-10 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports Generating the All ATA Devices Report The All A T A Devices report lists all Adv anced T ech nology Atta chment (A T A) devices registered with the Cisco Unif ied Co mmunications M ...

  • Cisco Systems OL-19470-01 - page 11

    13-11 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts Understanding the Associated P hone and Phone Detail Reports Y ou can launch these reports from th e Service Lev el V ie w , the Alert Details page, or the Detailed De vice V iew ...

  • Cisco Systems OL-19470-01 - page 12

    13-12 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports T able 13-5 IP Phone Reports Columns and Buttons Description/Action Number The row nu mber; starting from 1. Check box Select any phones that you w ould like to: • Print—Includ ...

  • Cisco Systems OL-19470-01 - page 13

    13-13 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts For more inf ormation, see the follo wing topic: • Phones Report Tool Buttons The follo wing report tool b uttons might appear i n the upper -right corner of Au dio Phones and A ...

  • Cisco Systems OL-19470-01 - page 14

    13-14 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports Filtering Audio Phones an d Applications Reports From an Audio Phones and A pplications report, c lick the Filter button when present. A filter dialog box opens. Note Filtering is ...

  • Cisco Systems OL-19470-01 - page 15

    13-15 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts GUI Element Description/Action Find IP Phones where list boxes and fie ld From left to right: • Select one of the fo llo wing: – Extension number – IP Address – MA C Ad dr ...

  • Cisco Systems OL-19470-01 - page 16

    13-16 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports Step 2 Click OK . The fi lter dialog box closes and the IP phon e report refreshe s. For more in formation, see Understanding IP Phone In ventory Reports, page 13-1 1 . Y ou might ...

  • Cisco Systems OL-19470-01 - page 17

    13-17 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts • If PIFServer is do wn, use the Common Services start functi on. T o do this: 1. From the Operations Manager home page, cli ck CiscoW orks in the upper right-hand corner of the ...

  • Cisco Systems OL-19470-01 - page 18

    13-18 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports Note Y o ur selections do n ot af fect other users an d will remain in ef fect for this report until you lo g out of Operations M anager or unt il you change your selectio ns. Open ...

  • Cisco Systems OL-19470-01 - page 19

    13-19 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts Troubleshooting Tips for Audio Phones and Appl ications Reports a nd Video Phones Reports This section includes the following tips: • N/A or Not A vailable Appears in A udio Pho ...

  • Cisco Systems OL-19470-01 - page 20

    13-20 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports Using IP Phone Outage Status Changes Reports IP Phone Outage Sta tus reports supply informatio n for phones that have undergone a status change during the pre vious 1 to 30 days. T ...

  • Cisco Systems OL-19470-01 - page 21

    13-21 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts Tracking Phone Outage Status when a Cisco Unified Comm unications Manager Is Down If a Cisco Unified Commu nications M anager th at is configured with a backup goes do wn, audio p ...

  • Cisco Systems OL-19470-01 - page 22

    13-22 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports Ti p Phones that hav e mov ed and do not run Cisco Disco v ery Protocol (CDP) do not appear in this report. For exam ple, 30VIP and 12SP+ do n ot run CDP; you will n ot see mov e e ...

  • Cisco Systems OL-19470-01 - page 23

    13-23 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts Step 1 Select Reports > A udio Phones and A pplications > IP P hone Outage Status > IP Phone A udit . The IP Phone Status reports p age appears. Step 2 Select the time pe ...

  • Cisco Systems OL-19470-01 - page 24

    13-24 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports Note The Remov ed IP Phone report is no t supported for Cisco W ireless IP Phone 7920. Using the Extension Nu mber Changes Report The Extension Number Changes report l ists phones ...

  • Cisco Systems OL-19470-01 - page 25

    13-25 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts Note The Extension Number Changes report is not supported for Cisco W ireless IP Phone 7920. Using the Suspect Phone Report The Suspect Phone report displays the attri butes of al ...

  • Cisco Systems OL-19470-01 - page 26

    13-26 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Audio Phones and Applic ations Reports Ti p Some IP phone s appear marked as Suspec t when they are not. T o corr ect this, make sure that the Cisco Unified Communications Manager is man aged by Opera tio ns Manager. Y ...

  • Cisco Systems OL-19470-01 - page 27

    13-27 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Audio Phones and Applications Rep orts Exporting IP Phone Ou tage Status Reports Use this procedure to en able Operation s Manager to generate IP Ph one Outage Status reports once e v ery 24 hours and store them on the ...

  • Cisco Systems OL-19470-01 - page 28

    13-28 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Understanding IP Phone Movement Tracking Understanding IP Phone Movement Tracking Operations M anager gathers i nformation from sw itches and C isco Unified Commu nications Man agers e very 5 minu tes to identify these types ...

  • Cisco Systems OL-19470-01 - page 29

    13-29 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Video Phones Rep orts V ideo Phones reports pro vide two types of repor ts: in ventory and video phone status change: • In v entory repor ts—Provide detail ed video ph one data, reflect ing the current st atus of v ...

  • Cisco Systems OL-19470-01 - page 30

    13-30 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Video Pho nes Reports For more information, see: – Using V ideo Phone Status Changes Reports, page 1 3-43 – Understanding the T ime Period Covered by Phone Status Changes Reports, pa ge 13-20 – T racking Phone Out ...

  • Cisco Systems OL-19470-01 - page 31

    13-31 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Video Phones Rep orts Step 3 Click Vi e w . The V ideo Phone Details dialog box appears, displayi ng the information described in the follo wing table. a. T o display the information in print-friendly format in a ne w ...

  • Cisco Systems OL-19470-01 - page 32

    13-32 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Video Pho nes Reports For more inf ormation, see the follo wing topic: • T roublesh ooting T ips for Audio Phones and Appl ications Reports and V ide o Phones Reports, page 13-19 Generating the Video Phone Inventory A ...

  • Cisco Systems OL-19470-01 - page 33

    13-33 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Video Phones Rep orts SRST radio b uttons Select one: • SRST—Confi gured to f ail o ver to an SRST router in case of a W AN link fail ur e. • Non-SRST—Not conf igured for SRST . • All—SRST and non-SRST . Pr ...

  • Cisco Systems OL-19470-01 - page 34

    13-34 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Video Pho nes Reports Step 3 Click Vi e w . The In ventory Analysis Repor t appears in anoth er windo w . See Understanding V ideo Phone Reports, page 13-38 . Y o u might not be able to see the li st of Cisco Unified Co ...

  • Cisco Systems OL-19470-01 - page 35

    13-35 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Video Phones Rep orts Generating the All Vide o Phones/Lines Report Step 1 Select Reports > V ideo Phones > All V ideo Phones/Lines . The All IP Phones/Lines window appears. Step 2 Select V ideo Phones from the l ...

  • Cisco Systems OL-19470-01 - page 36

    13-36 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Video Pho nes Reports Protocol Protocol the phone is using t o co mmunicate with Cisco Uni fied Co mmunications Manager or Cisco Unif ied Comm uni cations Manager Express. Note Only SCCP and SIP phones will be discov er ...

  • Cisco Systems OL-19470-01 - page 37

    13-37 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Video Phones Rep orts Generating the TelePresence Report The T elePresence report shows a list of the T elePr esence video phone de vices and the Cisco Un if ied IP Phone 7970 associated wit h the corresponding T elePr ...

  • Cisco Systems OL-19470-01 - page 38

    13-38 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Video Pho nes Reports Generating the SRST Video Phones Report The SRST V ideo Phones report sho ws a list of phones that are conf igured for Survi v able Remote Site T elephony (SRST). Step 1 Select Reports > V ideo ...

  • Cisco Systems OL-19470-01 - page 39

    13-39 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Video Phones Rep orts T able 13-1 0 Video Phone Reports Columns and Buttons Description/Action Number The row nu mber; starting from 1. Check box Select phones that you would l ike to: • Print—Include selected ph o ...

  • Cisco Systems OL-19470-01 - page 40

    13-40 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Video Pho nes Reports For more inf ormation, see the follo wing topic: • T roublesh ooting T ips for Audio Phones and Appl ications Reports and V ide o Phones Reports, page 13-19 Filtering a Video Phones Report From a ...

  • Cisco Systems OL-19470-01 - page 41

    13-41 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Video Phones Rep orts For e xample, if you enter t wo phone models, such as 7910 and 7935, in t he V ideo Phone Model field , the report that resu lts includes all ph ones of these models. If, in ad dition, you ent er ...

  • Cisco Systems OL-19470-01 - page 42

    13-42 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Video Pho nes Reports Step 2 Click OK . The filter dialog box closes and th e video phone report refreshes. F or more information , see Understanding IP Phone In ventory Reports, page 13-1 1 . Y o u might not be able to ...

  • Cisco Systems OL-19470-01 - page 43

    13-43 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Video Phones Rep orts 2. Under Common Services, select Serv er > Admin > Processes . The Process Ma nagement pag e appears, displaying process names in a table. 3. Locate the PIFserver process in the table, selec ...

  • Cisco Systems OL-19470-01 - page 44

    13-44 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Video Pho nes Reports Ti p Phones that hav e mov ed and do not run Cisco Disco v ery Protocol (CDP) do not appear in this report. For exam ple, 30VIP and 12SP+ do n ot run CDP; you will n ot see mov e entries for th em. ...

  • Cisco Systems OL-19470-01 - page 45

    13-45 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Using Video Phones Rep orts Step 2 Select the time period (24 hours - 30 days) from the list and click Vi e w . The V ideo Phone Audit report appears, displayi ng the informa tion described in the following table. Using the ...

  • Cisco Systems OL-19470-01 - page 46

    13-46 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Using Video Pho nes Reports Using the Video Phone Extensi on Number Changes Report The Extension Number Changes report l ists phones that ha v e changed ext ension numbers during th e previous 1 to 30 days. Operat ions Manage ...

  • Cisco Systems OL-19470-01 - page 47

    13-47 User Guide for Cisco Unified O perations Manager OL-19470-01 Chapter 13 Generating Aud io Phone and Video Phone Reports Viewing Ot her Report s Exporting Video Phone Status Changes Reports Use this procedure to enable Oper ations Manager to generate V ideo Phone Status Changes r eports once e very 24 hours and store them o n the Operations Ma ...

  • Cisco Systems OL-19470-01 - page 48

    13-48 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Vid eo Phone Reports Viewing Other Reports ...

Fabbricante Cisco Systems Categoria IP Phone

I documenti che otteniamo dal fabbricante del dispositivoCisco Systems OL-19470-01 possono essere suddivisi in diversi gruppi. Questi sono tra gli altri:
- disegni tecnici Cisco Systems
- manuali per l’uso OL-19470-01
- schede prodotto Cisco Systems
- opuscoli
- o etichette energetiche Cisco Systems OL-19470-01
Tutti sono importanti, ma le informazioni più importanti dal punto di vista di utilizzo del dispositivo possono essere trovate nel manuale per l’uso Cisco Systems OL-19470-01.

Un gruppo di documenti denominato manuali per l’uso, è anche suddiviso in tipi più specifici, come: Manuali di installazione Cisco Systems OL-19470-01, manuali di manutenzione, brevi manuali o manuali utente Cisco Systems OL-19470-01. A seconda delle esigenze, si dovrebbe cercare il documento necessario. Nel nostro sito web, puoi visualizzare il manuale più popolare per l'uso del prodotto Cisco Systems OL-19470-01.

Manuali per l’uso simili

Manuale completo del dispositivo Cisco Systems OL-19470-01, come deve essere?
Il manuale per l’uso, denominato anche istruzioni per l’uso, o semplicemente il manuale è un documento tecnico progettato per aiutare ad utilizzare Cisco Systems OL-19470-01 dagli utenti. I manuali sono di solito scritti da uno scrittore tecnico, ma in un linguaggio accessibile a tutti gli utenti Cisco Systems OL-19470-01.

Il manuale per l’uso completo Cisco Systems, dovrebbe includere vari elementi di base. Alcuni di loro sono meno importanti, come ad esempio: copertina / pagina del titolo o pagina di autore. Tuttavia, la parte rimanente, dovrebbe fornire informazioni importanti dal punto di vista dell'utente.

1. Introduzione e la guida su come utilizzare il manuale Cisco Systems OL-19470-01 - All'inizio di ogni manuale, dovremmo trovare indizi su come utilizzare il documento. Dovrebbe contenere informazioni sulla posizione dell’indice Cisco Systems OL-19470-01, FAQ o i problemi più comuni : i punti che sono più spesso cercati dagli utenti di ogni manuale
2. Indice - elenco di tutti i suggerimenti per Cisco Systems OL-19470-01 che possono essere trovati nel documento corrente
3. Suggerimenti su come utilizzare le funzioni di base del dispositivo Cisco Systems OL-19470-01 - che ci dovrebbe aiutare nei primi passi durante l'uso Cisco Systems OL-19470-01
4. Troubleshooting - sequenza sistematica delle attività che vi aiuterà a diagnosticare e, successivamente, risolvere i problemi più importanti del Cisco Systems OL-19470-01
5. FAQ - domande più frequenti
6. Dettagli di contatto Informazioni su dove cercare il contatto con il fabbricante / servizio Cisco Systems OL-19470-01 in un dato paese, se il problema non può essere risolto da noi stessi.

Hai una domanda su Cisco Systems OL-19470-01?

Utilizza il modulo sottostante

Se non hai risolto il problema con Cisco Systems OL-19470-01 con l'aiuto del manuale che hai trovato, fai una domanda utilizzando il modulo sottostante. Se un utente ha avuto un problema simile con Cisco Systems OL-19470-01 è probabile che voglia condividere il modo di risolverlo.

Riscrivi il testo dall’immagine

Captcha
Nuova immagine

Commenti (0)