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AT&T E1937B - page 1
U s e r M a n u a l 5 . 8 G H z C o r d l e s s T e l e p h o ne /A ns w e r in g S y s t e m E 59 26 /E 59 27 B/ E 5 9 3 7 B /E 59 47 B/ E1 93 7B w i t h C a l l e r I D / C a l l W a i t i n g ...
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AT&T E1937B - page 2
Congratulations on y our pur chase of this A T&T pr oduct. Befor e using this telephone system, please r ead Impor tant Safety Instructions on pag es 51 to 53 of this manual. NEED HELP? Our r epr esentatives are her e to help y ou with an y questions concerning the operation of this pr oduct, a vailable accessories, or an y other r elated iss ...
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AT&T E1937B - page 3
Dep endi ng on y our servic e, yo u ma y see the calle r’ s num ber , or the call er’ s name and number . This product can provide information only if both you and the caller ar e in areas offering Caller ID ser vice, and if both telephone companies use compatible equipment. The time and date are sent by the ser vice pro vider along with the ca ...
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AT&T E1937B - page 4
S T O P ! See p age 1 0 for easy instructions. Y ou mu st i nst al l an d ch ar ge t he b at te ry b ef or e us in g th e t el ep ho ne . For customer service or product information, visit our web site at www .telephones.att.com or call 1-800-222-3111 . In Canada, call 1-866-288-4268 . Ad d ne w h an dse ts t o ma k ...
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AT&T E1937B - page 5
Getting Started Quick ref erence guide ......................... 2 Parts checklist ........................................ 4 Befor e you begin ................................... 8 T elephone base installation ................. 9 Batter y installation & charging ......... 10 W all mounting ..................................... 11 Be lt cl ip & ...
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AT&T E1937B - page 6
2 Getting Started 2 Getting Started OFF/CLEAR During a call, press to hang up. While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display. Quic k r efer ence g uide MUTE/DELETE While o n a call, press t o mute mi crophone (see pa ge 16). While r eviewing the call log, pr ess to d elete an indi vidual en ...
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AT&T E1937B - page 7
3 Getting Started Answ ering System Controls (see pages 30-39) ANSWER ON/OFF .... Press to turn answering system on or off. DELETE .................... Press to delete a message during play back. Hold to delete all old messages when set is idle. TIME/SET .................. Press to review or set the answering system clock. SETUP ................... ...
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AT&T E1937B - page 8
4 Getting Started P ar ts checklist for E5926 Sa ve y our sales receipt and original packaging in case you need to ship y our telephone for warranty service . Check to mak e sure the telephone package includes the f ollowing: Telephone base Cordless handset Battery pack for cordless handset Telephone line cord Wall mount bracket for telephone base ...
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AT&T E1937B - page 9
5 Getting Started P ar ts checklist for E5927B Sa ve y our sales receipt and original packaging in case you need to ship y our telephone for warranty service . Check to mak e sure the telephone package includes the f ollowing: Telephone base Cordless handsets Wall mount bracket for telephone base Belt clips for cordless handsets Charger for cordles ...
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AT&T E1937B - page 10
6 Getting Started P ar ts checklist for E5937B/E1937B Sa ve y our sales receipt and original packaging in case you need to ship y our telephone for warranty service . Check to mak e sure the telephone package includes the f ollowing: Telephone base Cordless handsets Wall mount bracket for telephone base Belt clips for cordless handsets Chargers for ...
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AT&T E1937B - page 11
7 Getting Started P ar ts checklist for E5947B Sa ve y our sales receipt and original packaging in case you need to ship y our telephone for warranty service . Check to mak e sure the telephone package includes the f ollowing: Telephone base Cordless handsets Wall mount bracket for telephone base Belt clips for cordless handsets Chargers for cordle ...
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AT&T E1937B - page 12
8 Getting Started 8 Getting Started Befor e you begin About Caller Identification Caller ID with Call W aiting features in this telephone let you see who’ s call- ing befor e you ans wer the phone, ev en when you’ re on another call. These featur es requir e ser vices pr ovided by your local telephone compan y . Contact your telephone service p ...
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AT&T E1937B - page 13
Getting Started 9 NOTE: Use only the power cord supplied with this product. If you need a replacement, call 1-800-222-3111. In Canada, call 1-866-288-4268. Be sure to use an electrical outlet not controlled by a wall switch. T elephone base installation Install the telephone base as shown below . Choose a location in a central location within the h ...
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AT&T E1937B - page 14
10 Getting Started Batter y installation & charging Aft er batt ery in stal lat ion, p lac e ea ch han dset in the te leph one bas e o r a cha rge r an d a llo w to char ge for 16 hou rs bef or e use. Y ou ca n k eep the bat tery pa cks cha rge d b y r etur ning the han dse ts t o t he t ele phon e b ase or char ger s a ft er ea ch use. Wh en t ...
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AT&T E1937B - page 15
11 Getting Started W all mounting The base can be installed on any standar d wall-phone outlet as shown below . Choose a location a wa y from electr onic equipment, such as personal computers, computer rout- ers, television sets or micro wa ve o vens. A void excessiv e heat, cold, dust or moisture. Plug power adapter into an electrical outlet not c ...
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AT&T E1937B - page 16
12 Getting Started Belt clip & optional headset Install belt clip as shown below if desir ed. For hands- fre e telep hone co nv ersations, y ou ca n use a ny industry stan dard 2.5 mm heads et (pur chased s eparate ly). For best r esults use an A T&T 2.5 mm headset. Snap belt clip into notches on side of handset. Rotate and pull to remove. ...
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AT&T E1937B - page 17
13 T elephone Operation Basic operation Making and answ ering calls T o ans we r an in coming call, pr ess PHONE o r SPEAKER, or any dial-pad k ey (0-9, * or #). T o make a call, press PHONE or SPEAKER , then dial a number . Press OFF to hang up . T o pre view numbers bef ore dialing, enter numbers first, then press PHONE or SPEAKER to dial. Press ...
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AT&T E1937B - page 18
14 T elephone Operation Basic operation Handset locator If y ou misplac e the h andset( s), pre ss HAND SET LOCA TOR at the base. This starts the paging tone at the ha ndset(s ) for 60 seco nds to help y ou locate it. T o stop the paging tone, pr ess PHO NE, S PEAK ER, o r a ny di al-p ad k ey (0 -9, * , or #) at the ha ndset(s ), or pr ess ...
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AT&T E1937B - page 19
15 T elephone Operation Options while on calls V olume control Press V or ^ on the VOLUME button on the side of the handset to adjust listening volume. Each button press raises or lo wers v olume by one le vel. When you change the v olume level, the new setting is sa ved. Call waiting If you subscribe to Call W aiting ser vice with your local t ...
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AT&T E1937B - page 20
16 T elephone Operation Options while on calls Mute Press MUTE to silence the micr ophone . Y ou will be able to hear the person at the other end, but they will not be able to hear you until y ou press MUTE again and resume speaking. T emporar y ring silencing Press OFF or MUTE while the phone is ringing to silence the ringer temporarily . The next ...
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AT&T E1937B - page 21
17 T elephone Operation Inter com calls Intercom calls If you ha ve mor e than one handset, you can use the inter com feature to ha ve con versations betw een the handsets. • Press the INTERCOM button on a handset. • Y ou will see INTERCOM T O: • Enter the handset number of the handset y ou want to call. The displa y will show CALLING HANDSET ...
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AT&T E1937B - page 22
18 T elephone Operation Call forwar d Call forward If you ha ve mor e than one handset, during a conversa- tion, you can forwar d an external call from one handset to another handset. • Press and hold INTERCOM . Y ou will see FOR W ARD T O: • Enter the handset number (1, 2, 3, or 4) to which you want to forwar d the call. The displa y will show ...
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AT&T E1937B - page 23
19 T elephone Operation Call transfer Call transfer If you ha ve mor e than one handset, during a conversa- tion you can transf er a call to another handset. • Press INTERCOM (the external call is put on hold). Y ou will see TRANSFER T O : • Enter the handset number (1, 2, 3, or 4) to which you want to transf er the call. The display will sho w ...
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AT&T E1937B - page 24
20 T elephone Operation 20 T elephone Operation Handset settings Using the featur e menu you can change settings to customize how the telephone w orks. Press MENU , then use the V^ buttons to scr oll to the featur e you want to change. As you scr oll through the menu, the top menu item is alwa ys highlighted with a > s ym bol . Pr es s SEL ECT ? ...
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AT&T E1937B - page 25
21 T elephone Operation Handset settings Languag e At this menu y ou can select the language used in all menus and scr een displa ys. Use the V^ buttons to select ENGLISH, ESP ANOL or FRANC AIS, then press SELECT to sa ve y our prefer ence . Clear V oice Mail Indication If you subscribe to v oice mail ser vices pro vided by your local telephone ...
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AT&T E1937B - page 26
22 Directory Shared dir ector y The directory is stored in the base, and is shared b y all handsets. Changes made at any one handset will be reflected in all. NOTE: Only one handset can review the directory at a time. If another handset attempts to enter the directory, it will display NOT AVAILABLE AT THIS TIME. Memor y capacity The directory can s ...
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AT&T E1937B - page 27
23 New Dir ector y entries T o create a new dir ector y entr y Press MENU , then press SELECT to choose DIRECT OR Y . Press V to highlight ST ORE. Press SELECT , then enter the telephone number when pr ompted. Use the dial-pad to enter up to 32 digits, or , cop y a num- ber from r edial by pressing REDIAL and using V^ to locate the number to cop y ...
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AT&T E1937B - page 28
24 Directory New Dir ector y entries Storing the entr y Press SELECT to stor e your new dir ector y entry . T o change it later , see page 26. ...
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AT&T E1937B - page 29
25 Directory 25 Dir ector y sear ch T o bro wse through the dir ector y Press DIR to displa y the first listing in the directory . Y ou can then use the V or ^ to br owse thr ough the direc- tor y , or search to find a specific entry . Entries will be dis- pla yed alphabetically by the first letter in the name. Press OFF at any time to exit the dir ...
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AT&T E1937B - page 30
26 Directory 26 T o dial, delete or chang e entries T o dial a display ed number When any dir ector y entr y is displa yed, pr es s P HO NE (or SPE AKE R ) to dia l th e d is pl a ye d nu mb er . T o delete an entr y When any dir ector y entr y is displa yed, pr es s DELETE to delete the displa yed entr y fr om the directory . Once deleted, an entr ...
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AT&T E1937B - page 31
27 Caller ID Log Shared Caller ID Lo g The Caller ID Log is stored in the base, and is shared by all handsets. Changes made at any one handset will be reflected in all. Ho w Caller ID works If you subscribe to Caller ID service pro vided by your local telephone company , information about each caller will be displa yed between the first and second ...
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AT&T E1937B - page 32
28 Caller ID Operation 28 Caller ID Log About names Names of callers will be displa yed only if the informa- tion is pro vided by y our local telephone company . If the telephone number of the person calling exactly matches a number in y our directory , the name that appears on scr een will match the name as you enter ed it into your dir ector y . ...
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AT&T E1937B - page 33
29 Caller ID Operation 29 Caller ID Operation T o re view the call lo g T o re view the call lo g Press CID to r eview the call log. The most recent call is displa yed first. Use the arrow buttons to scr oll through the list as shown at left. T o return a call Press PHONE (or SPEAKER ) to call the n umber as displa yed. Caller ID numbers ma y appea ...
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AT&T E1937B - page 34
30 Answering System Operation 30 A ns w er in g S y st e m O pe r at io n Messag e capacity The answ ering system can recor d up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes long, and total maximum r ecording time is 15 minutes. Messages will remain a vailable for repla y until you delete th ...
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AT&T E1937B - page 35
31 Answering System Operation 31 Answering System Operation T urning the answ ering system on and off Da y and time announcements T o set day and time Befor e pla ying each message, the answering system announces the da y and time the message was received. Befor e using the answ ering system, you should f ollow the steps at left to set the da y and ...
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AT&T E1937B - page 36
32 Answering System Operation 32 Answering System Operation Outgoing announcements Outgoing announcements ar e the messages callers hear when calls are ans wer ed by the answ ering system. The phone is pre-pr ogrammed with announce- ments for normal (answ er and record) mode and for Announcement Only mode (see page 33). If the phone is set up to re ...
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AT&T E1937B - page 37
33 Answering System Operation 33 Answering System Operation Announcement Only mode In Announcement Only mode , callers hear an announce- ment but cannot lea ve messages. T o turn Annou ncement Only on or off Press SETUP r epeatedly until you hear “Announcement only , record no messages. T o change the setting press CHANGE” . Then press CHANGE u ...
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AT&T E1937B - page 38
34 Answering System Operation 34 Answering System Operation Changing featur e options Y ou can c hange h ow th e ans wer ing sys tem ope rates. Pr ess SETUP r epeatedl y to h ear eac h fea tur e. Pr ess CHANGE when yo u hear the f eatur e y ou wa nt to m odify . Feature options (Default settings underlined) System announces: Feature description: 1 ...
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AT&T E1937B - page 39
35 Answering System Operation 35 Answering System Operation Messag e pla yback Press PLA Y/STOP to hear messages. The system announces the number of messages, then begins pla y- back. If you ha ve ne w messages, you will hear onl y the new messages (oldest first). If there are no ne w messages, the system will pla y back all messages (oldest first) ...
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AT&T E1937B - page 40
36 Answering System Operation 36 Answering System Operation Recording and pla ying memos Memos are messages y ou record y ourself. They are sa ved, pla yed back and deleted exactly lik e incoming mes- sages. Y ou can recor d a memo as a reminder to y ourself, or lea ve a message f or someone else if others in your household use the answ ering syste ...
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AT&T E1937B - page 41
37 Answering System Operation 37 Answering System Operation Messag e counter displa ys The mes sag e co unt er u sua lly di spla ys th e t otal n umbe r o f mem os a nd inco min g me ssa ges. See the lis t be lo w f or exp lana tio ns o f o ther di spla ys in th is c oun ter . Messag e counter displa ys 0 No messages. 1-98 Number of messages/memos, ...
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AT&T E1937B - page 42
38 Answering System Operation 38 Answering System Operation 1 . Remote access A two-digit security code is r equired to access your answ ering system from an y touch-tone phone . This code is 19 by default; see page 34 to change it. Dial your telephone number from any touch-tone phone. 2 . When system answers, enter two-digit remote access code ( 1 ...
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AT&T E1937B - page 43
39 Answering System Operation 39 Answering System Operation Help menu *5 Turn system off 0 Turn system on 0 Press to hear list of features & com- mands. Press to turn off answering system. Incoming calls will no longer be answered. If off, system will answer after 10 rings. Enter your access code, then press 0 to turn it on. Remote access ...
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AT&T E1937B - page 44
40 Appendix One beep every 10 seconds Message Alert. Scr een icons, indicator lights & tones Screen icons & alert tones Ringer off. Battery charging (animated display). Low battery (flashing); place handset in base or charger to recharge. MUTE Microphone is muted. NEW Missed and un-reviewed calls. Two short beeps Press VOLUME keys while the ...
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AT&T E1937B - page 45
41 Appendix PHONE The handset is in use. DIRECTORY EMPTY You are accessing an empty directory. MUTED The call is on mute. LOW BATTERY The battery needs to be recharged. INCOMING CALL There is a call coming in. Handset displa y screen messa ges ENDED You have just ended a call. CALL LOG EMPTY You are accessing an empty call log. SPEAKER The handset ...
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AT&T E1937B - page 46
42 Appendix Handset displa y screen messa ges Screen displa y messag es Failed intercom or conference call (There are already two handsets being used). UNABLE TO CALL TRY AGAIN Someone else is already using the directory or call log when you try to do so. NOT AVAILABLE AT THIS TIME CHARGING A handset with a low battery has been placed in the base u ...
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AT&T E1937B - page 47
43 Appendix Adding ne w handsets Y our telephone can accommodate up to four cordless handsets. Y ou can add ne w hand- sets (E597-1, sold separately) to the E5926, E5927B, E5937B and E1937B at any time, but each handset must be r egistered with the base bef ore use. The handset pr ovided with your E5926 is automaticall y register ed as Handset 1. A ...
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AT&T E1937B - page 48
44 Appendix If you ar e replacing a handset on a system that has the maximum number of r egistered handsets (4) or wish to change the assigned handset number of y our register ed hand- sets, you must first de-r egister the handsets, then re-register all handsets. T o de-register all handsets • Press and hold HANDSET LOCA TOR on the main telepho ...
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AT&T E1937B - page 49
45 Appendix 45 Appendix T r oubleshooting If y ou ha v e d iffi cu lt y w it h y our p ho ne, p lea se t ry th e su gge st io ns be lo w . For Customer Ser vice, visit our web site at www .telephones.att.com , or call 1-800-222-3111. In Canada, call 1-866-288-4268. My phone doesn’t work at all • Make sure the power cor d is securely ...
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AT&T E1937B - page 50
46 Appendix Appendix CONNECTING... displays on my cordless handset • Ensure that the base is powered up. • Place the cordless handset in base cradle for 1 minute to allow the cordless handset and base to r esynchronize channels. • Move the cordless handset closer to the base. Y ou might have moved out of range. • If the cordless ha ...
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AT&T E1937B - page 51
47 Appendix T r oubleshooting I get noise, static, or weak signal even when I’m near the base • Other cordless phones and 802.11 wireless routers that ar e used for home computer networks both use internal radios to communicate. The radios may interfere with one another . Y ou can improve the per - formance of your c ...
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AT&T E1937B - page 52
48 Appendix T r oubleshooting My cordless handset does not ring when I receive a call • Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’ s manual. • Make sur e the telephone line cord is plugged securely into the base unit and the telephone jack. Make sure the power ...
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AT&T E1937B - page 53
49 Appendix T r oubleshooting • Relocate your telephone base to a higher location. The phone will have better reception when not installed in a low ar ea. • If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local tele- phone company (charges may apply). The charge lig ...
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AT&T E1937B - page 54
50 Appendix Incomplete messages • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after 4 minutes. • If the caller pauses for more than 7 seconds, the system stops recor ding and disconnects the call. • If the system’ s memory becomes full during a message, the system stops recor ding a ...
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AT&T E1937B - page 55
51 Appendix 51 Appendix Impor tant Saf ety Instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety Information • Read and understand all instruction ...
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AT&T E1937B - page 56
52 Appendix 52 Appendix Impor tant Saf ety Instructions Especially About Cordless T elephones • Privacy: The same featur es that mak e a cordless phone con venient cr eate some limitations. T elephone calls are transmitted between the base and the handset b y radio wa ves, so there is a possibility that y our cordless phone conv ersations could b ...
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AT&T E1937B - page 57
53 Appendix 53 Appendix Impor tant Saf ety Instructions Precautions f or Users of Implanted Cardiac P acemakers Cardiac Pacemak ers (applies only to 900 MHz Digital Cordless T elephones): Wireless T echnolog y Resear ch, LLC (WTR), an independent resear ch entity , led a mul- tidisciplinar y e valuation of the interference betw een por table wirele ...
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AT&T E1937B - page 58
54 Appendix 54 Appendix FCC P ar t 68 and A CT A This equipment complies with Part 68 of the FCC rules and with technical require- ments adopted by the Administrative Council for T erminal Attachments (A CT A). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This i ...
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AT&T E1937B - page 59
55 Appendix 55 Appendix FCC P ar t 15 This equipment has been tested and found to compl y with the requir ements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requir ements are intended to pr ovide reasonable pr otection against harm- ful interfer ence in a residential installation. This equi ...
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AT&T E1937B - page 60
56 Appendix 56 Appendix Limited W arranty The A T&T brands are used under license. Any repair , replacement or warranty ser - vice, and all questions about this product should be dir ected to: Advanced American T elephones, 1-800-222-3111 or www .telephones.att.com. In Canada, call 1-866-288- 4268. 1 What does this limited war ranty cov er? The ...
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AT&T E1937B - page 61
57 Appendix 57 Appendix Limited W arranty 4 What is not co ver ed by this limited warranty? This limited warranty does not cov er : • product that has been subjected to misuse, accident, shipping or other ph ysical damage, improper installation, abnormal operation or handling, neglect, inunda- tion, fire, water , or other liquid intrusion; or • ...
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AT&T E1937B - page 62
58 Appendix 58 Appendix Limited W arranty 6 What m ust you r eturn with the product to get war ranty ser vice? Y ou must: a return the entir e original package and contents including the product to the AA T ser vice location along with a description of the malfunction or difficulty; b include “valid proof of purchase” (sales r eceipt) identifyi ...
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AT&T E1937B - page 63
59 Appendix 59 Appendix T echnical specifications RF Frequency Band (Handset to base) 2400 MHz — 2483.5 MHz RF Frequency Band (Base to handset) 5725 MH z — 5850 MHz Channels 95 Operating Temperature 32°F — 122°F 0°C — 50°C Base Unit Voltage (AC Voltage, 60Hz) 96 — 130 Vrms Base Unit Voltage (AC Adapter Output) 9VDC @600mA Handset Volt ...
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AT&T E1937B - page 64
60 Appendix A A C adapter , 9 Adding ne w handsets, 43 Alert tones, 40 Answ ering calls, 13 Answ ering system, 30-39 B Batter y charging, 10 Batter y installation, 10 Belt clip , 12 C Call W aiting, 15 Call T ransfer , 19 Caller ID , 27 a d d e nt r i es t o p h on e di r e c t or y , 2 9 delete entries, 29 dial entries, 29 CID , 27 Clear V oice Ma ...
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AT&T E1937B - page 65
Appendix Use the wa llet ca rd bel ow to hel p y ou r ememb er c omm ands to con tr ol y our ans wer ing sys tem fr om an y to uch ton e te lep hone. Remote access wallet car d Fold here. Cut along dotted line. Action Remote Command Pla y all messages ....................... 1 Pla y new messages ................... 2 Delete the message ............ ...
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AT&T E1937B - page 66
Copyright © 2006 Advanced American T elephones. All Rights Reser ved. A T&T and the Globe Design are trademarks of A T&T Corp., licensed to Advanced American T elephones. Printed in China. Issue 3 A T&T 03/06. 91-000648-030-000 www .telephones.att.com ...
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