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ATSI Advantage DLX DBD24-2085-01S - page 1
Copyright © 2007, Cogniti ve - 1.800.525.2785 1 User’s Manual 105-296-01 Revision A 1/5/2009 ...
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ATSI Advantage DLX DBD24-2085-01S - page 2
Copyright © 2007, Cogniti ve - 1.800.525.2785 2 Copyright © 2007, A TSI Holdings, Inc. Cognitive™ and A dvantage DLX™ are t rademarks of ATSI Hol dings, Inc. Micro soft ® and Windows™ are tra demarks of Microsoft Corp oration. Other product and corpor ate names used in this d ocument may be trad emarks or regist ered trademarks of oth er c ...
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ATSI Advantage DLX DBD24-2085-01S - page 3
Copyright © 2007, Cogniti ve - 1.800.525.2785 3 T a ble of Contents Chapter 1 : Introduction ...............................................................................5 Welcome ..........................................................................................................5 Package Contents .......................................... ...
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ATSI Advantage DLX DBD24-2085-01S - page 4
Copyright © 2007, Cogniti ve - 1.800.525.2785 4 Primary Language ..............................................................................19 Thermal Mode ......................................................................................19 Label Positioning ................................................................................... ...
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ATSI Advantage DLX DBD24-2085-01S - page 5
Copyright © 2007, Cogniti ve - 1.800.525.2785 5 Chapter 1: Intr oduction We l c o m e Congratulations on the purchase of a Cognitive Advantage DLX thermal label printer. With its 2-year warra nty and durable design, the Advantage DLX provides professional quality la bel printing and performance. Cognitive is committed to providing a re liable prod ...
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ATSI Advantage DLX DBD24-2085-01S - page 6
Copyright © 2007, Cogniti ve - 1.800.525.2785 6 Printer Feature Overview Please take a moment and beco me familia r with the features and nomenclature of the Advantage DLX printer. Front/ Rear View NOTE: ETHERNET MODE L NOT PICTURED. Component Function A – Power and Ready Indicators I ndicate current printer status B – Feed Button Advances med ...
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ATSI Advantage DLX DBD24-2085-01S - page 7
Copyright © 2007, Cogniti ve - 1.800.525.2785 7 Inside View Component Function A – Printhead Printing mechanism B – TT Spindle Ribbon take up spindle C – Platen Roller Friction feed printing surface D – Printhead Latches Latches for printhead mechanism E – Media Tray Place label rolls in media tray F – Media Guide Guides label roll F D ...
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ATSI Advantage DLX DBD24-2085-01S - page 8
Copyright © 2007, Cogniti ve - 1.800.525.2785 8 Chapter 2: Printer Installa tion Setting up the Advantage DLX Printer Connecting the Interface and Pow er Cables IMPORTANT! PRIOR TO CONNECTING THE INTE RFACE AND P OWER CABLE TO THE PRINTER, MAKE SURE THAT THE PRINTER IS TURNE D OFF. 1. Connect the power cable to the AC adapter. 2. Connect the AC ad ...
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ATSI Advantage DLX DBD24-2085-01S - page 9
Copyright © 2007, Cogniti ve - 1.800.525.2785 9 Loading Thermal Transfer Ribbon NOTE: THIS STEP IS FOR THERMA L TRANSFER MO DEL ADVANTA GE DLX PRINTERS. USE ONLY COGNITIVE APPROVED THER MAL RIBBON. FOR MORE I NFORMATION ON COGNITIVE APPROVED SUPPLIES CONTACT US AT 800-525-2785. 1. Position ribbon in front of prin ter and raise the dust cover. NOTE ...
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ATSI Advantage DLX DBD24-2085-01S - page 10
Copyright © 2007, Cogniti ve - 1.800.525.2785 10 5. Lower the print head. Do not latch the printhead at th is time. 6. Align the notches on the left side of the ribbon take up core wit h the left spindle . 7. Gently pull the right take u p spindle and insert th e right side of the ribbon take up core. REMINDER: THE TEXT ON THE RIBBO N LEA DER FACE ...
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ATSI Advantage DLX DBD24-2085-01S - page 11
Copyright © 2007, Cogniti ve - 1.800.525.2785 11 Loading Media NOTE: USE ONLY COGNITIVE APPROVED ME DIA. FOR MORE INFORMATION ON COGNITIVE APPROVED SUPPLIES CONTACT US AT 800-525-2785. 1. Raise the dust cover. 2. Place the media roll in t he media tray keeping the m edia guide to the right hand side. 3. Slide the media guide t o the left until it ...
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ATSI Advantage DLX DBD24-2085-01S - page 12
Copyright © 2007, Cogniti ve - 1.800.525.2785 12 Chapter 3: Software Installa tion Installing Cognitive Administrator and Loading Print Drivers 1. Insert the Cognitive Companion CD into your computers CD ROM drive. 2. Select Printer Setup . NOTE: RUNNING PRIN TER SET UP WILL IN STALL COGNITI VE ADMIN ISTRATOR AND LOAD PRINT DRIVERS. THE CO GNITIVE ...
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ATSI Advantage DLX DBD24-2085-01S - page 13
Copyright © 2007, Cogniti ve - 1.800.525.2785 13 4. Select Include this location in the search , and then click the Bro wse button. 5. Select the location: C:Program FilesCognitive Solutions Printing SupportDriver Files and click Next. 6. Click Continue Anyway . 7. Click Finish to complete installation. Installing Print er via Serial/Paralle l ...
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ATSI Advantage DLX DBD24-2085-01S - page 14
Copyright © 2007, Cogniti ve - 1.800.525.2785 14 4. Select Add a printer and the Add Printer Wizard will appear. 5. Click Next. 6. Select Local printer attached to this computer and click Next. 7. Select Use the following port: and choose the appropriate Serial or Pa rallel port, then click Next. 8. Select the appropriate printer model from the av ...
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ATSI Advantage DLX DBD24-2085-01S - page 15
Copyright © 2007, Cogniti ve - 1.800.525.2785 15 9. Select Keep existing driver (recommended) and click Next. 10. Provide a Printer name: and select if the Advantage DLX will be the defau lt printer then click Next. 11. Select Do not share this printer then click Next. 12. Select No when as ked Do you want to print a test page? then click Next. 13 ...
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ATSI Advantage DLX DBD24-2085-01S - page 16
Copyright © 2007, Cogniti ve - 1.800.525.2785 16 Chapter 4: Cognitiv e Administr a tor Cognitive Administrator is a Java based utility designed for installation on various operating system plat forms. Administrator allows compl ete control over the profiles and settings o f the Advantage DLX printer. Connection Settings Connecting Via USB 1. Selec ...
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ATSI Advantage DLX DBD24-2085-01S - page 17
Copyright © 2007, Cogniti ve - 1.800.525.2785 17 Serial Connection Parameters • Baud Rate • XON/XOFF • Buffer Size • Buffer Overflow Ethernet Connection Parameters • IP Address • Net Mask • Gateway • DHCP • LPD • RTEL • RTEL Port • Ethernet Text Buffer Printer Settings Print Speed The Print Speed value sets the printing spe ...
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ATSI Advantage DLX DBD24-2085-01S - page 18
Copyright © 2007, Cogniti ve - 1.800.525.2785 18 Debug Report Level Specifies the me thod by whic h th e printer reports error. Values: • None = Turns error reporting Off. • Serial = Printer sends error repo rt to host device via serial port. • Serial & Label = P rinter sends error report via seri al port and prints an error label. Auxil ...
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ATSI Advantage DLX DBD24-2085-01S - page 19
Copyright © 2007, Cogniti ve - 1.800.525.2785 19 Primary Language Selects the primary command language the prin ter uses. The Advantage DLX uses Cognitive Printer Language (CPL) as the default command language. Select between CPL, EcPL, and ZcPL command languages. NOTE: THE A DVANTAGE DLX CU RRENTLY DO ES NOT SUPPORT TP CL COMMAND LANGUAGE. Therma ...
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ATSI Advantage DLX DBD24-2085-01S - page 20
Copyright © 2007, Cogniti ve - 1.800.525.2785 20 Label Presentation Label presentation advances media out of the printe r after printing a label and then retracts the media pri or to printing the next label. • Advance = Distance the media advances after printing a label. • Retract = Distance the media retracts prior to printing a label. • Ti ...
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ATSI Advantage DLX DBD24-2085-01S - page 21
Copyright © 2007, Cogniti ve - 1.800.525.2785 21 Profile Management Manage the settings of the Advantage DLX using the Profile Management section of Cognitive Administrator. Profile Management displays a list of the printer’s current variable settings. Obtaining Prin ters Current Prof ile 1. Select the Profile Management tab in Cognitive Adminis ...
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ATSI Advantage DLX DBD24-2085-01S - page 22
Copyright © 2007, Cogniti ve - 1.800.525.2785 22 Updating Firmware 1. Select the Firmware and CPR Upgrade tab. 2. Click the Select Firmware File button. 3. Select the appropriate Firmware file and click Ok. 4. Click the Update Firmware button. CAUTION! TURNING THE PRINTER OFF DURING FIRMWARE INSTA LLATION COUL D DAMAGE THE PRINTER. CPL Editor Use ...
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ATSI Advantage DLX DBD24-2085-01S - page 23
Copyright © 2007, Cogniti ve - 1.800.525.2785 23 Chapter 5: Advanced DLX F ea tur es USB A Port Loading Firmware Using a USB Flash Drive 1. Create a folder on the USB flas h drive a t the root level named Co gnitive . 2. Inside the Cognitive folder create a folder named Firmware . 3. Place the desired firmware revi sion into the Firmware folder. I ...
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ATSI Advantage DLX DBD24-2085-01S - page 24
Copyright © 2007, Cogniti ve - 1.800.525.2785 24 Loading Formats Using a USB Flash Drive 1. Create a folder on the USB flas h drive a t the root level named Co gnitive. 2. Inside the Cognitive folder create a folder named Objects. 3. Place the desired Stored Label Form ats or Menuing Program into the Objects folder. 4. Turn the printer on and veri ...
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ATSI Advantage DLX DBD24-2085-01S - page 25
Copyright © 2007, Cogniti ve - 1.800.525.2785 25 Chapter 6: Cleaning and Maintenance For optimal printhead performance Cognit iv e recommends cleaning the th ermal printhead every 5,000 inches. Proper ma intenance reduces replacement costs by extending the life of the printhead and im proves the pe rformance of the printer. IMPORTANT! DISCONNECT T ...
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ATSI Advantage DLX DBD24-2085-01S - page 26
Copyright © 2007, Cogniti ve - 1.800.525.2785 26 Chapter 7: T roubleshooting Use the chart below for troubleshooting yo ur Advantage DLX printer prior to contacting Technical Support. If you are unable to resolve the problem using the chart below, please contact our Tec hnical Support staff at 1-800-632-8292. Symptom Possible Cause Recommended Sol ...
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