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APC AP9268 - page 1
APC KVM Switc h AP9268 AP92 78 F or use in the United States: English ...
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APC AP9268 - page 2
Thank You! Thank you for selecting the APC KVM Switch. The APC KVM Switch has been designed for many years of reliable, maintenance free service. APC is dedicated to the development of high-performance electrical power conversion and control products and we hope that you will f in d this product a valuable, convenient addition to your computing sys ...
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APC AP9268 - page 3
Rack Mount Safety Considerations Note: The AC inlet is the main disconnect. • Elevated Ambient Temperature: If installed in a closed rack assembly, the operation temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the unit. • Reduced Air Flow: Installation of the ...
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APC AP9268 - page 4
APC KVM Switch Installer/User Guide INSTRUCTIONS: The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS V OL T AGE: The lightning fl ash with arrowhead symbol, within an equilateral tr ...
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APC AP9268 - page 5
5. 1 Multiuser Operations ......................................................................................................... 2 4 5.2 Multi Chassis Operation .................................................................................................. 25 5.3 K eyboard T ranslation ......................................................... ...
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APC AP9268 - page 6
1 Product Overview The APC KVM Switch allows you to control up to 64 PC, Sun or USB computers with one keyboard, m onitor and mouse. The APC KVM Swit ch works with Sun Wo rkstations, USB computers, IBM PC/A T (with adapter separately available from APC), and PS/2 systems and 100% compatible m achines with support for VGA, SVGA, XGA and XGA-II vi de ...
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APC AP9268 - page 7
APC KVM Switch Installer/User Guide 2 Tr ackman M arble FX, Kensington 4 Button Mouse, Microsoft Explorer Mouse and the Microsoft IntelliMouse family . Plug and play The APC KVM Switch supports Plug and Play video and is compliant with the VESA DDC2B standard. Mouse translation For added compatibility with your current equipment, APC KVM Switch fea ...
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APC AP9268 - page 8
3 XGA/XGA-II support If you wish to use XGA or XGA-II video, you will need to purchase an adapter available from your local reseller . 1 .2 Compatibility Push-button & keyboard switching In addition to using the on-screen menus, you can switch computer channels in one of three easy ways: via the APC KVM Switch channel push-buttons, with the Sca ...
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APC AP9268 - page 9
APC KVM Switch Installer/User Guide 4 1. Power down all computers that will be part of your APC KVM Switch system. Connecting your Local P eripherals 2. Locate your keyboard, video monitor and mouse. 3. Plug your VGA monitor cable into the port labeled on the back of your APC KVM Switch or plug your 13W3 monitor cable into the included adapter . Ei ...
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APC AP9268 - page 10
5 Basic Installation Connecting your R emote P eripherals 4. Plug a standard Category 5 Unshielded T wisted Pair cable (up to 500 feet) into the RJ-45 style modular jack on the rear of the APC KVM Switch. APC C5T or APC P5T cable is strongly recommended to achieve best performance and maximum distance. If you use a different Category 5 cable, make ...
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APC AP9268 - page 11
APC KVM Switch Installer/User Guide 6 7. Connect the Category 5 cable to the modular jack on the rear of the Remote User Receiver . 8. Connect the circular power plug from the wall mount power supply to the power port on the Remote User Receiver . Then plug the power supply into a convenient electrical outlet. V e rify that the Rem ote User Receive ...
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APC AP9268 - page 12
7 Basic Installation 10. Locate your next input cable. Repeat step 10 until all computers are properly attached to the APC KVM Switch. PS/2 KEYBOARD CABLE PS/2 MOUSE CABLE VG A MONIT OR CABLE AP9850 CABLE SHOWN Connecting Computers to the APC KVM Switc h 9. Locate the input cable appropriate to the computer you are connecting. (APC KVM Switch cable ...
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APC AP9268 - page 13
APC KVM Switch Installer/User Guide 8 12 . P owe r- u p yo ur APC KVM S w itch u nit fi rst, then po wer u p all att ach ed comp uters. 13. If your remote user location utilizes Sun peripherals you will need to set the APC KVM Switch to recognize them before they can be used. To do this: a. Activate the on-screen display (OSD) by pressing either o ...
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APC AP9268 - page 14
9 Basic Installation At tac hing Multiple Switch Units (P leas e not e t hat cascading can only be don e with AP98 50, AP98 5 1 or AP98 5 3 cables) 1. Follow steps 1-8 of the Basic Install section for each cascaded unit. 2. Plug the 25-pin “D” connector of your input cable into any available channel port on the rear of your base Switch unit. 3. ...
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APC AP9268 - page 15
APC KVM Switch Installer/User Guide 10 3. 1 Basic Oper ations- Overview Yo ur APC KVM Switch may be operated in a non-secure (no password required) or secure (password required) mode. All units ship defaulted to the non-secure mode. For information on implementing password security , see the “Administrator Functions” section of chapter 4. Compu ...
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APC AP9268 - page 16
11 Basic Operations The following notational conventions appear throughout this chapter to illustrate commands for operating the APC KVM Switch. Whenever you see one of the symbols listed on the left side of the table, substitute the corresponding steps or values listed on the right side of the table. Convention Key Sequence or Value <CM> Ent ...
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APC AP9268 - page 17
APC KVM Switch Installer/User Guide 12 K ey Sequence Action <CM> Addr <Enter> Selects an activ e channel via k eyboar d. One of the ways to change the active channel in a non-secured APC KVM Switch system is by entering a short sequence of keystrokes on the keyboard. This is called keyboard, or hot-key , switching. Note: Hot-key switchi ...
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APC AP9268 - page 18
13 On-Screen Display Operations Ke y Sequence Action <CM> Kn <Enter> Sets the keyboar d scan set where n is a scan set number 1-3. <CM> MR <Enter> If you hot-plug your mouse cable, you may experience a loss of mouse signal. Use this command to r estor e the signal if you are using a PC with a standard PS/2 mouse driver . < ...
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APC AP9268 - page 19
APC KVM Switch Installer/User Guide 14 A ctivate on-screen display (OSD) by pressing either of the keyboard Control keys twice w ithin one second. In non-secure mode, this brings up the main O SD W indow, “Administrator Channel List”. In secure mode, activating OSD will bring up the “User Login” window . Ty pe in your user name and press En ...
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APC AP9268 - page 20
15 On-Screen Display Operations This window lists all named channels in your APC KVM Sw itch s ystem. They will be listed alphabetically with their channel addresses and access status beside them. Beside the address there will be a small circle. If the circle is fi lled, the computer in question is powered on. When in secure mode, only the channel ...
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APC AP9268 - page 21
APC KVM Switch Installer/User Guide 16 APC KVM Switch Configure Channel Add Channel ENTER-accept ESC-previous Change Channel Address Options For ID window Dwell Time For ID window Alpha Scan Dwell Time Delete Channel Change Channel Name Once you have activated the main OSD W indow , you can open the Command Menu by pressing either of the Control ke ...
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APC AP9268 - page 22
17 On-Screen Display Operations Add Channel Name Scan Dwell Time ID Dwell Time APC KVM Switch Address ESC = exit Save Changes Enter = activate 5 5 THE ADD CHANNEL WINDO W Basic Channel Maintenance is performed from the Administrator Command Menu, and is available if you are operating in non-secure mode or if you are the system administrator. Here y ...
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APC AP9268 - page 23
APC KVM Switch Installer/User Guide 18 Editing Channel Names and Addresses 1. Highlight the channel you wish to change in the main OSD Window. 2. Press the Control key twice to access the Command Menu o r press the F2 key once. (If you press F2, skip Step 3.) 3. Select ‘Edit Channel’ from the Command Menu. 4. Enter the new channel name, address ...
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APC AP9268 - page 24
19 On-Screen Display Operations Operation Procedure Move the ID Window Use the arrow keys or mouse to move the ID Window's position on the monitor. (Hold down t he SHIFT k ey to move fa st er .) If the window fl ickers but does not move, continue tapping the arrow keys until it moves back into range. Change window Press the <P AGE UP> k ...
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APC AP9268 - page 25
APC KVM Switch Installer/User Guide 20 Setting the ID Window Dwell Time This menu selection lets you set the time that the ID W indow remains on screen after a channel switch. Each channel can be confi gured independently . The default time is set for fi ve seconds. 1. Highlight the channel you wish to change in the main OSD W indow . 2. From the ...
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APC AP9268 - page 26
21 On-Screen Display Operations The Administrator Fu nctions Menu is accessed from the Adm inistrator Commands Menu. H ere, you can setup the administrator and user accounts, enable and disable the setup port and utilize the APC KVM Switch’ s FLASH upgrade feature. Differences bet ween S ecure and Non - Secure Opera ting Mode s A dministr ator Ac ...
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APC AP9268 - page 27
APC KVM Switch Installer/User Guide 22 Creating the Administr ator Account 1. Press the Control key twice to access the Command Menu. 2. Select ‘Administrator Functions’ from the Command Menu. 3. Select ‘Setup Administrator ’ from the Administrator Menu. 4. Type your password and press Enter . (The password is not case sensitive.) 5. Repeat ...
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APC AP9268 - page 28
23 On-Screen Display Operations 7. Choose the ‘Access Se tup’ heading. H ere, you w ill see a l isting of all attached servers in the channel list. For each server, choose a level of access for this user by selecting one of the function keys listed on the screen: F5 for no access, F6 for video only or F7 for video and keyboard/mouse capability. ...
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APC AP9268 - page 29
APC KVM Switch Installer/User Guide 24 5. 1 Advanced Oper ation- Multiuser Operation The APC KVM Switch provides advanced features. Primarily , it offers the benefi t of adding a Remote User Receiver to provide for a remote user that may be located up to 500 feet away from the APC KVM Switch. The remote user has all the capabilities of the local u ...
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APC AP9268 - page 30
25 Advanced Operation Multi chassis operation involves independent access only . Bo th users can simultaneously and independently access any computer attached to the base APC KVM Sw itch unit. Similarly, independent access is po ssible across expansion units as long as each user is accessing a different expansion unit. For example, in the confi gu ...
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APC AP9268 - page 31
APC KVM Switch Installer/User Guide 26 For example, in the confi guration below , two users can access nine computers through three APC KVM Switch units. Independent Access Options 1) Both users can independently access the three computers attached to the base unit at any time. 2) Both users can independently access any computer in a different Swi ...
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APC AP9268 - page 32
27 Advanced Operation The APC KVM Switc h allows you to use PS/2 or Sun keyboards to operate any type of attached computer. However, when crossing platforms, certain keys will need to be ‘remapped’ in order to provide all of the functions available on the keyboard native to that platform. For example, if you access a Sun workstation with a PS/2 ...
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APC AP9268 - page 33
APC KVM Switch Installer/User Guide 28 Pe ripheral Ke yboard On Shif t-F1 1 Scroll Lock Computer Key PS/2 F1 1 Sun Sleep Powe r On On Of f On Of f Win 98/Mac Win 98/2000 Win 98/2000 Win 98/Mac Win 98/2000 Win 98/Mac T able 2: Po wer/Sleep for USB Computers Sun keyboards have a power key used to power the workstation on and off. PS/2 keyboards may h ...
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APC AP9268 - page 34
29 Channel Scanning APC KVM Switch's scanning feature allows you to automatically monitor , or scan, your computer channels without intervention. When keyboard activity is detected, scanning is suspended until all keyboard activity stops. Scanning then resumes with the next channel in sequence. The length of time each channel remains on the sc ...
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APC AP9268 - page 35
APC KVM Switch Installer/User Guide 30 Fr om the OSD menu. 1. From the main OSD W indow , press the Control key twice to access the Command Menu. 2. T oggle ‘Scanning is OFF’, ‘Scanning by Name’, ‘Scanning by Address’ or ‘Scanning by List’ from the menu. This is a toggle option - only one scanning option will show on the menu at any ...
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APC AP9268 - page 36
31 Channel Scanning 6.3 Scanning by List Scanning by list allows you to create a customized scanning order for the switch to follow . Any active channel in the system can be scanned in any order , as many times as desired. To confi gure the scan list, open the main OSD window by pressing either of the Control keys twice. Press them twice more to a ...
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APC AP9268 - page 37
APC KVM Switch Installer/User Guide 32 Mechanical Height: 1 .7" (4.5 cm) Width: 1 7 .2" (43.7 cm) Depth: 6.5" (1 6.5 1 cm) Weight: 4.8 lbs (2. 1 7 kg) Environmental/ Operating T emperature: 4 1° (5°C) to 1 04° (40°C) Power Storage T emperature: -4° (-20°C) to 1 22° (50°C) Operating V olt age: 1 00 - 2 40 VA C Power F requency ...
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APC AP9268 - page 38
33 Appendices 7.2 Specifi cations for Remote User Receiver (AP9279) Mechanical Height: 1 .9" (4.8 cm) Width: 8. 1" (20.6 cm) Depth: 4.8" (1 2.2 cm) Weight: 1 lb. (0.45 kg) Environmental/ Operating T emperature: 5°C to 40°C Power Storage T emperature: -20°C to 50°C Power Supply: 2 4Vdc @ 500mA from1 20 Vac adapter ...
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APC AP9268 - page 39
APC KVM Switch Installer/User Guide 34 7. 3 FL ASH Upgrading To upgrade the FLASH code on your APC KVM Switch, you will fi rst need to obtain the latest FLASH fi rmware revision from APC. It is available online at www .apc.com. Next you will need a serial cable (available at most electronics stores) to connect a computer to your APC KVM Swit ch . ...
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APC AP9268 - page 40
35 Appendices Confi gure your terminal program to the following settings: 38,400 Baud 8 Bits No Parity 1 Stop Bit No Flow Control Activate the OSD menu on your APC KVM Switch by tapping the Control key twice. Enter Control twice more to activate the Administrator Commands screen and then select Administrator Functions. Use the down arrow key to hi ...
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APC AP9268 - page 41
APC KVM Switch Installer/User Guide 36 Symptom Action No status light V erify unit is turned on. Check power cable. If status light still does not light, turn of f the unit and chec k the fuse located under the po wer cor d connector . If the problem persists, contact APC T echnical Suppor t. Red status LED lit Internal unit failure. Contact APC T ...
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APC AP9268 - page 42
37 Appendices Symptom Action Unable t o hot-key switc h to Check the pow er indicator on the OSD scr een to a channel ensure that the syst em in question is power ed. V erify that you are not in secur e mode. (No lock symbol on OSD screen.) V erif y that you are in hot-key mode by c hecking to see if t he green st at us LED is blink ing . If it is ...
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APC AP9268 - page 43
APC KVM Switch Installer/User Guide 38 Symptom Action Mouse is inoperable on one If the mouse is inoperable on a channel, try the mouse computer c hannel rese t command <MR> or <MW> with that PC selected. (For instructions on command mode, see ‘Basic Operations’ .) V erify that the cables from the computer t o the APC KVM Switch ar ...
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APC AP9268 - page 44
39 Appendices Symptom Action K eyboar d is inoperable on If keyboar d does not function on one channel, verify one comput er channel that the cables from the comput er to the APC KVM Switch ar e connected pr operly . If you ar e operating in secure mode, verify y our k eyboar d and mouse privileges. V erify that the keyboar d work s properly connec ...
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APC AP9268 - page 45
APC KVM Switch Installer/User Guide 40 Symptom Action OSD menu does not “pop-up” V erify that you are pr essing the Control k ey twice within one second. If the problem persists, contact APC T echnical Support. Unable t o change channels V erify that the channel is power ed. Check the using OSD address confi gured in OSD. If the comput er is p ...
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APC AP9268 - page 46
41 Appendices 7. 4 If Problems Persist For problems not covered in the earlier troubleshooting chart, or if the problem persists, follow this procedure: 1. No t e t h e s e r i a l n u m b e r a n d d a t e o f p u r c h a s e o f t h e A P C K V M S w i t c h . Conta ct Cust omer Ser v ice at the phone nu mber or ad dr ess on t he back cov e r of ...
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APC AP9268 - page 47
American Power Conversion (APC) warrants its products to be free from defects in material and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. T o obtain service under warranty you must obtain a Return Materi ...
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APC AP9268 - page 48
Life Support Policy As a general policy , American Power Conversion (APC) does not rec- ommend the use of any of its products in the following situations: • life support applications where failure or malfunction of the APC product can be reasonably expected to cause failure of the life support device or to signifi cantly affect its safety or eff ...
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APC AP9268 - page 49
Entire contents copyright © 2001 American Power Conversion. All rights reserved. Reproduction in whole or in part without permission is prohibited. APC and the APC logo are registered trademarks of American Power Conversion Corporation. All other trademarks, product names, and corporate names are the property of their respective owners and are use ...
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