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AT&T TL92378 - page 1
User’s manual T L 9 2 2 7 8 / T L 9 2 3 2 8 / T L 9 2 3 7 8 D E C T 6 . 0 c o r d l e s s t e l e p h o n e / a n s w e r i n g s y s t e m w i t h B L U E T O O T H ® w i r e l e s s t e c h n o l o g y ...
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AT&T TL92378 - page 2
Congr atulations on your purchase of this AT&T product. Befor e using this AT&T product, please read the Important safety information on pages 86-88 of this manual. Please thoroughl y read this user’s manual for all the featur e operations and troubleshooting information necessary to install and operate your new A T&T product. Y ou ca ...
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AT&T TL92378 - page 3
Y our telephone package contains the following items. T elephone base Battery for cor dless handset (2 for TL92278) (3 for TL92328/ TL92378) Cordless handset (2 for TL92278) (3 for TL92328/ TL92378) Charger for cor dless handset with power adapter installed (1 for TL92278) (2 for TL92328/ TL92378) Battery compartment c over (2 for TL92278) (3 for T ...
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AT&T TL92378 - page 4
U se r’ s ma n u al T L 9 2 2 7 8 / T L 9 2 3 2 8 / T L 9 2 3 7 8 D E C T 6 . 0 c o r dl es s a n s w e r i n g s y s t e m w i t h B l u e t o o t h ® w i r e l e s s t e c h n o l o g y Getting s tarted Quick ref erence guide handset handset ............................................ 1 telephone base ............................ 3 Handset st ...
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AT&T TL92378 - page 5
Appendix A, Alert tones & lights ........................68 Appendix B, Handset display screen messages ......................................69 Appendix C, Expansion handset ..........................72 Adding and registering handsets ........................................73 Replacing a handset ......................74 Appendix D, Tr oublesh ...
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AT&T TL92378 - page 6
1 Getting started MENU/SELECT Pr es s t o dis pla y the me nu. Wh ile i n t he men u, pr ess t o se lec t an ite m or sav e an ent ry or se tt ing . Quic k r e fe r enc e gui de - h andset DELETE/MUTE During a call, pr ess to mute micr ophone (page 32). While reviewin g the call er ID hist ory , press to delet e an individ ual entry , or pr ess and ...
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AT&T TL92378 - page 7
2 Getting started F eatur e menu Menu Fea ture menu DIRECTOR Y (page 39) CALL L OG (page 45) INTE RCO M (pag e 35) RING ER VO LUM E (page 20) RINGER TONE (page 21) KEY TONE (page 22) LANGUAGE (page 22) CLR VOICEMAIL (page 23) HOME AREA CODE (page 24) Using menus Press or to scroll through menu items. Press MENU / SELECT t o select or save changes t ...
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AT&T TL92378 - page 8
3 Getting started IN USE indicator On when the handset is in use, when the answering system is answering an incoming call or when you are registering a handset. Flashes when another telephone is in use on the same line, or when you are deregistering handset(s) from the telephone base. Flashes quickly when there is an incoming call. Quic k r e fe r ...
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AT&T TL92378 - page 9
4 Getting started HO M E li ne - on s t ea dy w h en t he H OM E l in e is in u se . CE L L UL A R li ne - on s t ea dy w he n t he C EL L UL AR l in e i s in u se . BL U ET OO TH - o n st ea dy w he n a c el lu l ar p ho ne is c o nn ec t ed w it h th e t el e ph on e b as e. NE W V O IC EM AI L - n ew v o ic em a il r e ce iv e d fr om t he l o c ...
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AT&T TL92378 - page 10
Getting started Install ation 5 Ins tall the tel epho ne b ase c lose to a t elep hone jack and a po wer outl et no t co ntr olle d by a wa ll s witc h. T he t elep hone base can be p lac ed on a f lat s urf ace or vert icall y m ount ed o n the wal l (se e pa ge 10 ). F or optim um r ange and bet ter re cep tion, pla ce t he t elep hone base in a ...
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AT&T TL92378 - page 11
6 Getting started T elephone base installation In st al l th e t el ep hon e ba se as s how n be lo w . Ma k e su r e th at t he el ec tr ic al ou tl et is not co nt ro ll ed b y a wa ll swi tc h. If yo u su bsc ri be to hi gh -s pe ed I nt er net ser vi ce (di gi ta l su bs cr ib er l ine - DS L) th r oug h y ou r te le ph on e li ne (s) , y ou m ...
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AT&T TL92378 - page 12
7 Getting started IMPORT ANT INFORMA TION Use only the power adapter(s) supplied with this pr oduct. To or der a replacement power adapter , visit our website at www .t elephones.at t.com , or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . The power adapters ar e intended to be correctl y oriented in a vertical or floor mount position. ...
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AT&T TL92378 - page 13
8 Getting started Bat tery inst allation & char ging Install the batt ery as shown on the next page. Once you have install ed the battery , the screen indicat es the battery status (see tabl e below). If necessary, place the handset in the telephone base or char ger to charge the bat tery. For best performanc e, keep the handset in the charger ...
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AT&T TL92378 - page 14
9 Getting started Step 1 Pl ug the bat t er y se cu re ly in to th e co nn ec to r in si de th e ha nd se t ba tt er y c omp ar tm en t, m at ch ing th e c ol or- c ode d la be l. In se rt th e s upp li ed b at te ry wi th the lab el THI S SI DE UP fa ci ng u p as i ndi ca te d. Step 2 Step 3 Pr e ss th e de pr es si on an d sl ide t he b at te ry ...
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AT&T TL92378 - page 15
10 Getting started Install ation options The telephone base is set for desktop use. It is possible to change to wall mounting position by installing the wall mount bracket provided. Wall mounting requir es a telephone outlet wall mounting plate with mounting studs that may require prof essional installation. Y ou can purchase the mounting plate fro ...
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AT&T TL92378 - page 16
11 Getting started Install ation options Desktop to wall mount installation 4. Align the holes on the brack et with the standard wall plate and slide the brack et until the telephone is secured as shown below . Plug the telephone line cord int o a telephone wall jack. Plug the power adapter into a power outlet not contr olled by a wall switch. 3. B ...
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AT&T TL92378 - page 17
12 Getting started 5. Make sur e the telephone is securely positioned as shown bel ow. Install ation options Desktop to wall mount installation ...
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AT&T TL92378 - page 18
13 Getting started Install ation options W all mount to desktop inst allation T o ch ang e t he te le pho ne bas e to t he des kt op po sit io n, make sure that you first make sure that you fir st unplug the t elephone line cord and power adapt er c ord from the wall outlets befor e you begin. In addition, t o prevent possible damage, remove the ha ...
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AT&T TL92378 - page 19
14 Getting started Install ation options 4. Pl ug t he t el eph on e li ne c or d in to a t el ep hon e wa ll ja ck , an d p lu g th e p ow er ad ap te r co r d i nt o a po we r o ut le t no t c on tr o ll ed by a w al l swi t ch. R ou t e t he c or ds t hr ou gh th e br ac k et ch an ne ls. Power adapter DSL filter (not included), required if you ...
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AT&T TL92378 - page 20
Bluetooth Intr oducing Bluet ooth Y our new A T&T TL92278/TL92328/TL92378 telephone system with Bluetooth TL92278/TL92328/TL92378 telephone syst em with Bluetooth telephone syst em with Bluetooth wireless t echnology has the following featur es: • Pair a Bluetooth enabl ed cell phone with the telephone base. Pair a Bluetooth enabled cell phon ...
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AT&T TL92378 - page 21
Bluetooth 16 Gl oss ar y o f t erm s Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth devices and your new AT&T telephone system. Bluetooth cell phone - Refers to a mobile Bluetooth enabled cellular telephone. CELLULAR line - The communications service provided through your Bluetooth enable ...
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AT&T TL92378 - page 22
Bluetooth Bl uet oot h s et up T o use a Bluetooth-enabled cellular phone with your telephone, you must fir st pair and connect your Bluetooth cellular phone with the t elephone base. P airing a device Befor e you begin, make sure that your Bluet ooth- enabled cellular phone is not connect ed to any other Bluetooth device. R efer to your cellular p ...
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AT&T TL92378 - page 23
Bluetooth 18 Bl uet oot h s et up T urning off the auto connection If you do not want the telephone base t o re- connect to a pair ed device automatically aft er it is disconnected, you can turn off the aut o connection featur e manually. In or der to turn off the auto connection, you will need t o initiate a disconnection from the pair ed cellular ...
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AT&T TL92378 - page 24
19 CALL LOG > DIRECTORY Handset settings Handset main menu T o enter the main menu: 1. Press Press MENU/ SELE CT when the handset is in idle mode. 2. Press DIR / CID to select a handset featur e menu, then press MENU /SELECT t o enter that menu. T o return to the idl e mode, press and hold OF F/C LE AR . DIRECT ORY allows you to stor e and searc ...
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AT&T TL92378 - page 25
20 Handset settings Handset set tings Using the featur e menu, you can customize many of the telephone’s settings. 1. Press MENU/ SELE CT when in idle mode (when the phone is not in use) to enter the f eature menu. 2. Use DIR / CID to scroll t o the feature to be changed. When scrolling thr ough the menu, the top menu item is alwa ys highlighted ...
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AT&T TL92378 - page 26
21 Handset settings Handset set tings Ringer tone Y ou ca n se le ct di ff er en t ri ng er t one s fo r th e H OM E an d CE LL ULA R ca lls . Y o u m a y c ho os e one o f 10 ri ng er t on es. T o c ho os e a r in ge r t o ne f or th e HOM E li ne : 1. Press MENU/ SELE CT when in idle mode to enter the feature menu. 2. U s e D I R / C I D t o s c ...
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AT&T TL92378 - page 27
22 Handset settings Handset set tings K ey tone The handset is factory pr ogrammed to beep with each key pr ess. If you turn off the KEY TONE , there will be no beeps when you pr ess keys. T o t ur n the K EY T ONE o n or of f: 1. Press MENU/ SELE CT when in idle mode to enter the featur e menu. 2. Use DIR / CID to scroll t o > KEY TONE , then p ...
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AT&T TL92378 - page 28
23 Handset settings Handset set tings Visual message waiting (voic email) indicator If you subscribe to a voic email service offered by your local t elephone company, the v oicemail waiting indicator featur e will provide a visual indication when you have new voic email messages. The VOICEMAIL light on the tel ephone base will flash, and NEW VOICEM ...
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AT&T TL92378 - page 29
24 Handset settings Handset set tings Home ar ea code If you dial seven digits to mak e a local call (no area code r equired), progr am your area code into the telephone as the home ar ea code. After setting, if you r eceive a call from within your home area code, the call er ID history will only display the seven digits of the t elephone number. 1 ...
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AT&T TL92378 - page 30
25 T elephone operation Handset oper ation Making a HOME call To make a HOME call: • Press HOME /FLASH or SPEAKER , then enter the telephone number. To end a HOME call: • Press OFF /CLEAR or return the handset to the telephone base or charger. The screen displays the elapsed time as you talk (in hours, minutes and seconds). On-hook dialing (pr ...
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AT&T TL92378 - page 31
26 T elephone operation Handset oper ation T emporary ringer sil encing P re ss O FF / C LE AR o r DE LE TE /MUTE w hi le th e t el ep h on e is r i ng in g t o si l en ce th e ri ng e r te m po ra r il y . Th i s wi ll s i le nc e t he r i ng er w it h ou t di sc o nn ec ti n g th e ca l l. T he n e xt in co mi n g ca ll w i ll r in g n or ma ll y ...
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AT&T TL92378 - page 32
27 T elephone operation Handset oper ation Making a CELL ULAR call To make a CELLULAR call: • Enter the telephone number (predial mode), then press CELLULAR . Press DELETE /MUTE or OFF/ CLEAR to make corrections when entering the phone number. To end a CELLULAR call: • Press OFF /CLEAR or return the handset to the telephone base or charger. The ...
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AT&T TL92378 - page 33
28 T elephone operation Handset oper ation Rec eive a HOME call while on a CELL ULAR call While on a CELL ULAR call and there is an incoming HOME call, HOME /F L AS H will flash on the handset and you will hear a short beep. T o answer the incoming HOME call: • Press HOME / F L AS H on the handset. The CELL ULAR line call will automatically be pl ...
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AT&T TL92378 - page 34
29 T elephone operation Handset oper ation Handset speak erphone Du ri ng a ca ll , yo u c an p re ss SPE AK ER t o al te rn at e be tw ee n h an ds -f re e sp eak erp ho ne a nd no rm al ha nd se t u se . Pr es s O FF /CL EAR t o ha ng up . For bett er sound quality while using the speakerphone, place the handset on a flat surf ace with the dial p ...
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AT&T TL92378 - page 35
30 T elephone operation Handset oper ation Handset locat or Th e h an ds et lo ca t or f e at ur e is u se f ul i f y ou m is pl a ce a h an ds et (s ) . T o st ar t t he p ag i ng t o ne : • Pr e ss HA ND SE T L OC A T OR at t he t el ep ho ne ba s e. T hi s s t ar ts th e pa g in g t on e o n th e h an ds et ( s) f or 6 0 s ec on ds . N O TE : ...
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AT&T TL92378 - page 36
31 T elephone operation Options while on calls V olume contr ol T o adjust the listening volume on a handset: Press DIR / CID to adjust the listening to adjust the listening volume when on a call. Each press of the but ton increases or decr eases the volume level by one increment. NO TE S: 1. A ll vo lum e s et tin gs (ha nd set an d s pea ke rp ho ...
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AT&T TL92378 - page 37
32 T elephone operation Options while on calls Mute The mute function allows you t o turn off the microphone. Y ou can hear the caller, but the caller will not be able to hear you. T o mute a call: • Press DELETE/ MUTE to turn off the microphone. When mute is on, the handset screen will show MUTED for a few seconds and the MUTE ic on will be show ...
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AT&T TL92378 - page 38
33 T elephone operation Options while on calls Hold Y ou can place a HOME or CELL ULAR call on hold. Y ou will hear an alert tone if you hav e not taken the call off of hold after 14 minut es. Y ou will hear another alert tone 30 seconds lat er. A t 15 minutes on hold, the call will automatically disc onnect. T o place a HOME call on hold: • Pres ...
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AT&T TL92378 - page 39
34 T elephone operation Chain dialing This featur e allows you to initiate a dialing sequence from number s stored in the direct ory, caller ID history or r edial list while you are on a call. This featur e is available only when you are making a HOME call. Chain dialing can be useful if you wish to ac cess numbers other than phone numbers (such as ...
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AT&T TL92378 - page 40
35 T elephone operation Int er com Use the intercom feature for conversations between handsets. You can buy additional expansion handsets (model AT&T TL90078) for this telephone base. Up to 12 handsets can be registered to the telephone base. The first nine handsets that you register will be named Handsets 1-9. Use the handset number to interco ...
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AT&T TL92378 - page 41
36 T elephone operation Intercom Models TL92328/TL92378 (three-handset system) 1. Press MENU/ SELECT when in idle mode to enter the feature menu. 2. Use DIR / CID to scroll to > INTERCOM , then press MENU /SELECT . The screen will show INTERCOM TO: 3. Enter the handset number 1-9 or, for handsets 10 , 11 and 12 , enter *0 , *1 or *2 , respective ...
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AT&T TL92378 - page 42
37 T elephone operation Call tr ansfer using int er com Use the intercom feature to transfer an outside call to another system handset. Model TL92278 (two-handset system) 1. When on an outside call, press MENU/ SELECT to enter the feature menu. 2. Use DIR / CID to scroll to > TRANSFER , then press MENU /SELECT . The outside call is automatically ...
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AT&T TL92378 - page 43
38 T elephone operation Call transfer using intercom Mod els T L923 28/TL 9237 8 (th ree or mo re han dsets ) 1. When on an outside call, press MENU/ SELECT to enter the feature menu. 2. Use DIR / CID to scroll to > TRANSFER , then press MENU /SELECT . The screen will show INTERCOM TO: 3. Enter the handset number 1-9 or, for handsets 10 , 11 and ...
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AT&T TL92378 - page 44
39 Directory Robert Brown 888-883-2445 About the dir ect ory Shar ed direct ory The directory is st ored in the telephone base, and is shared by all handsets. Changes made t o the directory on an y one handset will apply to all. NOTE: Only one handset can review the directory at a time. If another handset attempts to enter the directory , the scree ...
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AT&T TL92378 - page 45
40 Directory Cr eating dir ectory entries T o cr eate a new dir ectory entry 1. Press MENU/ SELE CT when in idle mode to enter the featur e menu. 2. Press MENU /SELE CT again to enter >DIRECT ORY menu. 3. Press DIR or CID to highlight S TORE . 4. Press MENU /SELE CT . 5. Enter the telephone number when pr ompted. • Use the dial pad to enter up ...
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AT&T TL92378 - page 46
41 Directory Cr eating dir ectory entries 7. Enter the name when prompt ed. • Use th e dial p ad to e nter a name (up to 15 charact ers). Each time a ke y is pr essed, the chara cter on that k ey will be displa yed. Ad ditional key p resses will pr oduce other ch aract ers on th at ke y. See the c hart bel ow. – Pr e ss – Pr e ss Pr es s D IR ...
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AT&T TL92378 - page 47
42 Directory Dir ect ory r eview T o r eview direct ory entries 1. Press DIR when in idle mode to display the first entry in the direct ory. DIRE CTORY EMP T Y will be displayed if ther e are no directory entries. -OR- Y ou can also display the first entry in the directory b y pressing MENU/ SELECT twice, then pressing MENU /SELE CT again to choose ...
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AT&T TL92378 - page 48
43 Directory Dir ect ory sear ch T o sear ch by name 1. Press DIR when in idle mode to display the first listing in the direct ory. DIRE CTOR Y EMPT Y will be displayed if ther e are no directory entries. 2. When a name entry is displayed, pr ess the dial pad keys (2-9) t o start a name search. The directory will displa y the first name beginning w ...
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AT&T TL92378 - page 49
44 Directory T o dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the handset. Use the directory review or search (pages 42-43) to display an entry. Display dial To dial a displayed number from the directory, press HOME /FLASH or SPEAKER to dial from the HOME line; or press CEL ...
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AT&T TL92378 - page 50
45 Caller ID Caller ID oper ation This product supports caller ID servic es provided by most local telephone servic e companies. Depending on your service subscription, you may see the caller’s number , or the caller’s name and number which are sent by the t elephone company after the first or sec ond ring. Caller ID from the HOME line allows y ...
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AT&T TL92378 - page 51
46 Caller ID C al le r I D o p e r a t io n Caller ID hist ory information If you subscribe to caller ID servic es, provided by your local telephone c ompany and/or cellular service pro vider, the caller ID hist ory stores the caller ID history stor es information about the last 50 incoming calls f or for both the HOME and CELL ULAR lines. Although ...
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AT&T TL92378 - page 52
47 Caller ID C al le r I D o p e r a t i on Memory match If th e in c om in g t el e ph on e nu m be r e xa ct l y ma t ch es a t el e ph on e n um be r in yo ur d ir ec to r y , th e n am e th a t ap p ea rs o n t he s c re e n wi ll m a tc h t he c or r es p on di ng n am e in y o ur d ir ec to ry . F or e xa mp l e, i f Ch r is ti ne S m it h ca ...
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AT&T TL92378 - page 53
48 Caller ID HANDSET 1 6 MISSED CALLS C al le r I D o p e r a t io n Missed (new) calls indicator Wh e n a ha nd s et i s in id le m o de a nd ha s ca ll s t ha t ha v e no t b ee n r ev ie w ed , it s s cr e en w il l s ho w XX MI S S ED C AL LS . Al l e nt ri es wh ic h ha v e no t b ee n r ev ie w ed w il l b e c ou nt e d as m i ss ed c al l s ...
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AT&T TL92378 - page 54
49 Caller ID HANDSET 1 6 MISSED CALLS Charlie Johnson 800-222-3111 NEW 10:21 AM 11/23 Robert Brown 888-883-2445 NEW 10:31 AM 11/23 883-2445 1-883-2445 888-883-2445 1-888-883-2445 The various dialing options are: T o r eview the caller ID hist ory T o r eview the caller ID history 1. Press CID t o review the caller ID history in reverse chr onologic ...
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AT&T TL92378 - page 55
50 Caller ID T o r eview the caller ID hist ory Other options • Press DELETE /MUTE to delete the displayed entry from the caller ID history. • When an entry from the caller ID history is displayed, press and hold DELETE /MUTE to delete all entries from the caller ID history. When the screen displays DELETE ALL CALLS? press MENU /SELECT to clear ...
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AT&T TL92378 - page 56
51 Answering system A bo ut t he a ns we r i ng s y st em Answering sys tem and voicemail Y our telephone has both a digital answering system and voic email indication. Voicemail is offered b y your telephone service pro vider (fees may apply). Y our telephone’s answering system and voicemail indication ar e independent features. Each alerts you ...
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AT&T TL92378 - page 57
52 Answering system A bo ut t he a ns we r i ng s y st em The answering system can r ecord up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes, and the maximum r ecording time is 14 minutes. The actual r ecording time depends on individual message characteristics. Messages will remain av ailable ...
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AT&T TL92378 - page 58
53 Answering system Day & time announcement Before playing each message, the answering system announces the day and time the message was received. If you subscribe to caller ID service from your local telephone company, the time will automatically be set with every incoming call. You must set the year so that the day of the week can be calculat ...
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AT&T TL92378 - page 59
54 Answering system Day & time announcement 5. Press CLOCK. The system will announce the current day setting, and then announce “To change the day, press SKIP or REPEAT . Press CLOCK when you are done.” 6. Press CLOCK. The system announces the current clock setting. ...
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AT&T TL92378 - page 60
55 Answering system Answering syst em mode Un l es s yo u c ha ng e i t, t he a n sw er in g s ys te m wi ll be on an d re ad y t o re co r d me ss ag e s. Y ou c a n tu rn t h e an s we ri ng s y st em o ff , b ut i f y ou d o so , t he a ns w er in g sy s te m wi ll no t an sw e r ca ll s a nd r ec or d i nc om in g me s sa ge s. T o tu rn t h e ...
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AT&T TL92378 - page 61
56 Answering system Out going announcements Outgoing announcements ar e the messages callers hear when calls ar e answered by the answering system. The telephone has a pr erecorded out going announcement, “ Hello. Please lea ve a message after the t one. ” Y ou can use this announcement, or replace it with y our own recording. T o play your cur ...
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AT&T TL92378 - page 62
57 Answering system Out going announcements T o delet e your outgoing announcement 1. Press ANNC. Y ou will hear “ Announcement. Press PLA Y or press RECORD ." 2. Press PLA Y /STOP t o begin playback. 3. Press DELETE during playback to delet e your announcement. "Announcement delet ed." will be announced. Press ANNC. to e xit the a ...
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AT&T TL92378 - page 63
58 Answering system NOTE: To adjust the voice prompt volume, press VOLUME . Answering syst em setup You can change the number of rings, telephone base ringer volume, remote access code and message alert tone. 1. When the phone is idle, press SETUP repeatedly to hear the featur e settings. 2. When you hear the feature you want to change, press SKIP ...
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AT&T TL92378 - page 64
59 Answering system Answering syst em setup Number of rings Y ou can set the answering system to answer an incoming call aft er two, four, or six rings. Y ou can also select toll sav er, which is e xplained below. Unless you change it, the answering syst em answers an incoming call aft er four rings. To set the number of rings: 1. Press SETUP . The ...
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AT&T TL92378 - page 65
60 Answering system Answering syst em setup Base ringer You can set the volume to high or low, or turn the base ringer off. Unless you change it, the telephone base ringer volume is set to low. To change the setting: 1. Press SETUP twice. The system will announce “Base ringer,” followed by the current setting, and then “To change the setting, ...
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AT&T TL92378 - page 66
61 Answering system Answering syst em setup Message alert tone When the message alert tone is set to On , and there is at least one new message, the telephone base will beep every 10 seconds. Unless you change it, the message alert tone is set to off. To change the setting: 1. Press SETUP four times. The system will announce, "Message alert to ...
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AT&T TL92378 - page 67
62 Answering system Message playback Press PLAY /STOP to listen to the messages. The system announces the number of messages, then begins playback. If you have new messages, you will hear only the new messages (oldest first). If there are no new messages, the system will play back all the messages (oldest first). Before each message, you will hear ...
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AT&T TL92378 - page 68
63 Answering system Message playback To delete all old messages You can only delete old (reviewed) messages. New messages must be played before you can delete them. Deleted messages cannot be retrieved again. To delete all old messages: 1. Press DELETE when the telephone is in idle mode. The system will announce, " To delete all old messages, ...
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AT&T TL92378 - page 69
64 Answering system R ecor ding & playing memos Memos are messages you r ecord yourself . They are saved, pla yed back and deleted exactl y like incoming messages. Y ou can rec ord a memo as a reminder to y ourself, or leave a message f or others who use the answering system. T o recor d a memo: 1 Press REC ORD . The system will announce “Rec ...
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AT&T TL92378 - page 70
65 Answering system Message count er displays Th e m es sa ge co un t er u s ua ll y d is pl a ys t he t ot al nu m be r of a n sw er in g s ys t em m es s ag es . Se e t he t ab le be lo w f or o th e r me ss ag e c ou n te r d is pl ay s . Message count er displays 0 No messages. 0 (flashing) The clock needs to be set (pages 53-54). 02, 04, 06, D ...
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AT&T TL92378 - page 71
66 Answering system R emote ac cess You can access your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access your answering system: 1. Dial your telephone number from any touch- tone telephone. 2. When the system answers, enter the two digit remote access code ( 19 is the default code, se ...
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AT&T TL92378 - page 72
67 Answering system R emote ac cess 8 Pr ess to end remote ac cess (the call will be terminated). 4. Hang up to end the call and save all undel eted messages. Cut out the remote ac cess wallet card at the back of this user’s manual for quick re ference. ...
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AT&T TL92378 - page 73
V OI CE MA IL Flashes when you have new voicemail. Voicemail is a servic e offered by y our local telephone company , and is different fr om answering system messages. Beeps every 10 seconds Message alert. Alert t ones & lights Alert t ones T wo short beeps VOLUME keys are pressed when the volume is already at its highest or lowest setting. Han ...
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AT&T TL92378 - page 74
Handset display scr een messages Scr een display messages Appendix B HOME The HOME line is in use. ALREADY SAVED Th e te le ph on e n um be r yo u h av e en te r ed is a lr ea dy s to re d in th e di r ect or y . CALL LOG EMPTY Y ou are accessing an empty caller ID history . The handset is calling the other handset (for inter com calls). CALLING HA ...
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AT&T TL92378 - page 75
Handset display scr een messages Scr een display messages Appendix B Th e in te rc om c al l has j us t end ed . INTERCOM ENDED The handset is on an interc om call. INTERCOM LINE IN USE An extension phone or one of the handsets is in use. LIST FULL The directory is full. No new entries can be saved unless some existing items are delet ed. LOW BATTE ...
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AT&T TL92378 - page 76
Handset display scr een messages Scr een display messages Appendix B Th e ba tt er y is v ery l ow . Th e ha nd set sh ou ld b e p la ce d in th e te le ph on e ba se o r c ha r ger f or r ec ha rg in g. PLACE IN CHARGER RINGER MUTE The ringer is muted temporarily during an incoming call. XX MISSED CALLS T here are new c alls in the call er ID hist ...
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AT&T TL92378 - page 77
72 Expansion handset Your new AT&T TL92278/TL92328/TL92378 telephone system can TL92278/TL92328/TL92378 telephone system can telephone system can accommodate up to 12 handsets. You can add new handsets (AT&T TL90078, purchased separately) to your telephone system, but each device must be registered with the telephone base before use. To reg ...
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AT&T TL92378 - page 78
73 HANDSET X REGISTERED Adding and r egist ering handsets (optional) PRESS HNDST LOC 4 SEC ON BASE PLEASE WAIT... NOT REGISTERED Handsets purchased separately (AT&T TL90078) need to be registered to the telephone base before use. When first purchased, all expansion handsets show NOT REGISTERED on the screen. New handsets may need to be charged ...
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AT&T TL92378 - page 79
74 R eplacing a handset Y ou may need to der egist er your handsets if: Y ou have twelve r egistered handsets and need to r eplace a unit. -OR- Y ou wish to change the designated handset number of your r egistered handsets. Y ou must first deregist er ALL the handsets, and then re-regist er each handset you wish to use. Please r ead car efully thr ...
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AT&T TL92378 - page 80
T r oubleshooting If yo u h av e d iff icu lty wi th yo ur pho ne, pl eas e t ry the su gge sti ons be low . For Customer Service, visit our websit e at www .telephones.a tt.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . I cannot pair my cell phone to the telephone base. • Make sure the Bluetooth function of your cellular phone ...
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AT&T TL92378 - page 81
Bluet ooth Sys tem Bus y appea rs on the displ ay . • Make sure that your c ellular phone is in idle mode when connected t o the telephone base. • Make sure that your c ellular phone is not connected to any other Bluetooth device. • The A T&T DECT 6.0 can only use one Bluetooth device at a time. My c ell phone disc onnects fro m the tel e ...
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AT&T TL92378 - page 82
I can not hear any s ound on my t elephon e syst em when on a C ELL ULAR call. • Reset the telephone base. Unplug the unit’s electrical power . Wait for appr oximately 15 sec onds, then plug it back in. • Turn off your c ell phone, then turn it on again. T r oubleshooting My phone doesn’t work at all. • Make sure the power cor d is secure ...
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AT&T TL92378 - page 83
T r oubleshooting My cordl ess handset isn’t performing normally . • Make sure the power cor d is securely plugged into the telephone base. Plug the unit into a diff erent, working electrical outlet not contr olled by a wall switch. • Move the cordless handset closer t o the telephone base. Y ou might have moved out of r ange. • Reset the t ...
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AT&T TL92378 - page 84
T r oubleshooting The batteries will not hold a charge. • If the cordless handset is in the telephone base or charger and the char ge light does not come on, ref er to The charge light is off on page 82 in this T r oubleshooting guide. • Charge the battery in the cor dless handset for at least 16 hours. For optimum dail y performance, return th ...
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AT&T TL92378 - page 85
T r oubleshooting • Relocate your phone to a higher l ocation. The phone will likely ha ve better rec eption when installed in a high area. • If the other phones in your home are having the same problem, the pr oblem is in your wiring or local service. Contact your local t elephone company (charges may apply). • You ma y hear interference if ...
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AT&T TL92378 - page 86
T r oubleshooting I hear other calls while using my phone. • Disconnect the telephone base from the t elephone jack, and plug in a different t elephone. If you still hear other calls, the problem is pr obably in your wiring or local service. Call your local t elephone company . • Make sure that the ringer is not turned off . Refer t o the secti ...
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AT&T TL92378 - page 87
The charge light is off. • Make sure the power and line cor ds are plugged in correctl y and securely . • Unplug the unit’s electrical power. W ait for 15 seconds, then plug it back in. Allow up to one minute f or the cordl ess handset and telephone base to reset. • Clean the cordless handset and tel ephone base charging contacts each month ...
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AT&T TL92378 - page 88
Incomplete messages. • If a caller leaves a very long message, part of it may be lost when the system disc onnects the call after four minutes. • If the caller pauses for longer than seven seconds, the system st ops recording and disc onnects the call. • If the system’s memory becomes full during a message, the system st ops recording and d ...
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AT&T TL92378 - page 89
Common cure for electr onic equipment. If the unit does not seem to be responding normall y, try putting the cor dless handset in the telephone base or charger . If it does not seem to r espond, do the following (in the order list ed): • Disconnect the power to the telephone base. • Disconnect the cordless handset bat tery, and spar e battery , ...
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AT&T TL92378 - page 90
T aking car e of your tel ephone Y our cordless t elephone contains sophisticated electr onic parts, so it must be treated with car e. Avoid r ough treatment. Place the handset down gently . Save the original packing materials t o protect your tel ephone if you ever need to ship it. Avoid wat er Y our telephone can be damaged if it gets wet. Do not ...
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AT&T TL92378 - page 91
Important saf ety inf ormation Th i s s ym bo l i s t o al e rt yo u t o i mp or t an t op e ra ti n g or se rv ic i ng i ns t ru ct io ns th at ma y app ea r in thi s use r’s ma nua l. Al wa ys fo ll ow ba sic sa fe ty pr ec aut ion s w he n us in g t hi s pr od uc t t o r ed uc e t he r is k o f in ju r y , fi r e, o r e le ct r ic s ho ck . Sa ...
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AT&T TL92378 - page 92
Important saf ety inf ormation Especially about c ordl ess telephones Pr iv a cy : Th e s am e fe a tu r es t ha t m ak e a c o r dl es s t el e ph on e c on ve ni e nt c r ea t e so m e li mi t at io ns . T el ep h on e ca ll s a r e tr a ns mi t te d b et we en t h e te l ep ho ne ba se an d t he h an d se t by ra di o w av e s, s o t he r e is a ...
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AT&T TL92378 - page 93
Important saf ety inf ormation Pr ecautions for users of implanted car diac pacemak ers Cardiac pacemak ers (applies only to digit al cordless telephones): Wirel ess Technol ogy Research, LL C (WTR), an independent resear ch entity, led a multidisciplinary evaluation of the interf erence between portable wir eless telephones and implant ed cardiac ...
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AT&T TL92378 - page 94
F CC part 68 and A CT A This equipment complies with Part 68 of the F CC rules and with technical requir ements adopted by the Administrative Council f or Terminal A ttachments (ACT A). The label on the back or bottom of this equipment c ontains, among other things, a product identifier in the format US:AAAE Q##TXXXX. This identifier must be provid ...
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AT&T TL92378 - page 95
Appendix G 90 F CC part 68 and A CT A I f this product has memory dialing locations, you may choose t o store emergency t elephone numbers (e.g., police, fire, medical) in these locations. If you do stor e or test emergency numbers, please: Remain on the line and briefl y explain the reason for the call bef ore hanging up. Perform such activities i ...
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AT&T TL92378 - page 96
F CC part 15 This equipment has been tested and f ound to comply with the requir ements for a Class B digital device under P art 15 of the Federal Communications Commission (FCC) rul es. These requirements ar e intended to pr ovide reasonable pr otection against harmful interfer ence in a residential installation. This equipment generates, uses and ...
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AT&T TL92378 - page 97
Limit ed warranty The A T&T brand is used under license - any repair , replacement or warranty service, and all questions about this product shoul d be directed to: In the United Stat es of America, visit www .telephones.a tt.com or call 1 (800) 222-3111 . In Canada, call 1 (866) 288-4268 . 1. Wh a t do es t h is l im it ed w ar r an ty c o ve ...
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AT&T TL92378 - page 98
Limit ed warranty 4. Wh a t is n ot co v er e d by th is l im i te d w ar ra n ty ? This limited warranty does not c over: PR OD UC T th at ha s be en su bj ec t ed t o m is us e , ac ci d en t, s hi p pi ng o r o th er ph y si ca l d am ag e, i m pr o pe r in st al la ti on , a bn or ma l o pe ra t io n or h a nd li ng , ne g le ct , i nu nd at io ...
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AT&T TL92378 - page 99
Limit ed warranty 6. Wh a t mu st y o u r et ur n w it h th e P RO DU C T to ge t wa r ra nt y s er vi c e? Y ou mu st : R et ur n t he e nt i re or ig in al pa ck a ge a nd c o nt e nt s in c lu di ng t h e PR OD U CT t o t he s er vi c e lo c at io n al o ng w it h a d es cr i pt io n of th e ma lf u nc ti on o r d if fi cu l ty ; an d In c lu de ...
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AT&T TL92378 - page 100
T echnical specifications RF frequency band 1921.536 MHz — 1928.448 MHz Channels 5 Operating temperat ure 32°F — 122°F 0°C — 50°C T elephone base voltage (AC voltage, 60Hz) 96 — 129 Vrms T elephone base voltage (AC adapter output) 6VDC @400mA Handset voltage 2.4 — 3.2 VDC Charger volt age (AC adapter output) 6VA C @300mA Replacement b ...
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AT&T TL92378 - page 101
96 A Alert tones, 68 Answering calls CELL ULAR calls, 27 HOME calls, 25 Answering system, 51-67 Auto connection, 17 B Battery , Charging, 8-9 Installation, 9 Base ringer volume, 60 Bluetooth Introduction, 15 Pairing, 17 Replace a pair ed device, 18 Setup, 17 Bonding, 16 C Call, Interc ept, 55 Screening, 55 Tr ansfer , 37-38 Waiting, CELL ULAR calls ...
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AT&T TL92378 - page 102
97 Inde x I Interc om, 35-36 Incoming caller ID history , 49 Incoming calls, answering, 25, 27 Installation, 5-14 K Key t one, 22 L Language, 22 Last number redial, 29 Lights, 68 M Making calls, CELL ULAR calls, 27 HOME calls, 25 Maintenance, 85 Manual connection, 17 Memory match, 47 Memos, 64 Message, Alert tone, 61 Counter display , 65 Playback, ...
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AT&T TL92378 - page 103
Use the wall et c ard bel ow t o he lp y ou r eme mber comm ands to con tro l yo ur ans werin g sy ste m fr om any t ouc h to ne t ele phone . R emote ac cess wall et car d Fold her e. Cut along dotted line. Action Remot e command Play all messages .................. 1 Play new messages ............... 2 Delete the message .............. 3 Delete a ...
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AT&T TL92378 - page 104
www .tel ephones.att.c om The Bluetooth ® wor d mark and logos ar e owned by Bluetooth SIG, Inc. and any use of such marks by Advanc ed American T elephones and its parent, VT ech Holdings Limited, is under license. VT ech Holdings Limited is a member of Bluetooth SIG, Inc. Other tr ademarks and trade names ar e those of their respective owners. ? ...
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