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Cisco Systems AIRCAP3702IAK9 - page 1
G ETTING S TARTED G UIDE Cisco Aironet 3700 Series Access Points 1 About this Guide 2 Introduction to the Access Point 3 Safety Instructi ons 4 Unpacking 5 Configuratio ns 6 Access Point Ports and Connectors 7 Configuring the Access Point 8 Mounting the Access Point 9 Deploying the Access Poin t on the Wireless Network 10 Installing Modules 11 Trou ...
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Cisco Systems AIRCAP3702IAK9 - page 2
2 Created: Novembe r, 2013, 78-214 74-01 ...
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3 1 About this Guide This Guide provides in structions on how to inst all and configure your Cisco Aironet 3700 Series Access Point and how to install availab le radio modules. This guide al so provides mounting instructions and limited troubleshooting procedures. The 3700 Series Access Point is referred to as the access point in this document. 2 I ...
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Cisco Systems AIRCAP3702IAK9 - page 4
4 – Throughput, forwarding, and filtering performan ce scaled to meet 3 spatial stream, 1.3-Gbps data-rates • 32 MB flas h size • 802.11af/at – CDP (Cisco Discovery Protocol) • 2.4 GHz and 5 GHz 802.11n radios with the following features: – 4TX x 4RX – 3-spatial streams, 1.3-Gbps PHY rate – Spectrum intelligence – DPD (Digital Pre ...
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Cisco Systems AIRCAP3702IAK9 - page 5
5 Warning This product relies on the building’s installatio n for short-circuit (overcurre nt) protection. Ensure tha t the protective device is rated not greater than: 20A. Statement 1005 Warning Do not operate your wirel ess network device near u nshielded blasting caps or in an explosive environment unless the device has been mod ified to be e ...
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Cisco Systems AIRCAP3702IAK9 - page 6
6 4 Unpacking To unpack the access point, follow these steps: Step 1 Unpack and remove the acce ss point and the accessory kit from the shipping box. Step 2 Return any pa cking material to the shippi n g container and save it for future use. Step 3 Verify that you have receiv ed the items listed below. If any item is missi ng or damaged, contact yo ...
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Cisco Systems AIRCAP3702IAK9 - page 7
7 • AIR-ANT2524DG-R • AIR-ANT2524V4C-R • AIR-ANT2544V4M-R • AIR-ANT2566P4W-R Internal Antennas The 3702I model access point is configured with four dual-band inverted-F antennas, and two 2.4-GHz/5-GHz dual-band radios. There are four antennas d eployed inside the access point with one deployed on each corner of the 3702I access point top ho ...
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Cisco Systems AIRCAP3702IAK9 - page 8
8 6 Access Point Ports and Connectors The 3702E model access point has external antenna co nnectors and the LED indictor on th e top of the model, as shown in Figure 1 . The 3702I model a ccess point has inte grated antennas a nd does not have external connectors on the top of the unit; however, it does have the LED indica tor on top of the unit, a ...
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Cisco Systems AIRCAP3702IAK9 - page 9
9 Figure 2 Access Point LED Indi cator (t op)—3702I Model The ports and connections on the bottom of the access point are shown in Figure 3 . Figure 3 Access Point Ports and Co nnection s (bottom)-AIR3702E and 3702I Models 1 LED indicator 1 352029 6 1 2 34 5 ...
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Cisco Systems AIRCAP3702IAK9 - page 10
10 7 Configuring the Access Point This section describes how to connect the access point to a wireless LAN controller. Because the configuration process takes place on the control ler, see the Cisco Wireless LAN Controller Configuration Guide for additional information. This gu ide is available on Cisco.com. The Controller Discovery Process The acc ...
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Cisco Systems AIRCAP3702IAK9 - page 11
11 Note You cannot edit or query any access point using the control ler CLI if the name of the access point contains a space. Note Make sure that the controller is set to the curren t time. If the controller is set to a time that has already occurred, the access point might not join the controller because its certificate may not be valid for that t ...
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Cisco Systems AIRCAP3702IAK9 - page 12
12 • Access point mounting options: below a suspended ceiling, on a fla t horizontal surface, or on a desktop. Note You can mount th e access point above a suspended ceiling but yo u must purchase additional mounting ha rdware: See “Mounting th e Access Po int” sec tion on pag e 15 for additional information. • Access point power options: p ...
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Cisco Systems AIRCAP3702IAK9 - page 13
13 Pre-Installation Configuration Setup The pre-installation configuration setup is shown in Figure 4 . Figure 4 Pre-Installation Conf iguration Setup To perform pre-installation configuration, perform th e following steps: Step 1 Make sure that the Cisco wireless LAN controller DS port is connected to the network. Use the CLI, web-browser interfac ...
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Cisco Systems AIRCAP3702IAK9 - page 14
14 e. CAPWAP UDP ports must not be blocked in the network. f. The access point must be able to find the IP address of the controller. This can be accomplished using DHCP, DNS, or IP subnet broadcast. This guide describes the DHCP method to convey the controller IP addres s. For other methods, refer to the product documentation. See also the “Usin ...
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Cisco Systems AIRCAP3702IAK9 - page 15
15 Step 3 Configure the access point if required. Use the controller CLI, controller GUI, or Cisco Prime Infrastructure to customize the access- point-specific 802.11ac network settings. Step 4 If the pre-installation configuration is successf ul, the Status LED is green indicating normal operation. Disconnect the access point and mount it at th e ...
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Cisco Systems AIRCAP3702IAK9 - page 16
16 Step 2 Observe the access point LED (for LED descriptions, see “Checking the Access Point LED” section on page 19 ). a. When you power up the access point, it begins a power-up sequence that you can verify by observing the access point LED. If the power-up sequence is successful, the discovery and join process begins. During this process, th ...
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Cisco Systems AIRCAP3702IAK9 - page 17
17 Step 3 Peel off the label from the back of the 3700 se ries ac cess point t o reveal the module port connector. Step 4 Align the module’s connector w ith the connector on the back o f the access point and click the module into place. 1 Openings for modu le’s antennas. 2 Label covering port connector. 345379 1 2 1 ...
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Cisco Systems AIRCAP3702IAK9 - page 18
18 Step 5 Screw down the thumb screws on the module. Note If the screws are not tightened, the module will not be recognized and may not operate correctly. Make sure not to over-ti ghten, only hand-tighten the screws. Step 6 Power up the access point. When the access point boots up, it will recognize the module. 345380 ...
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Cisco Systems AIRCAP3702IAK9 - page 19
19 11 Troubleshooting If you experience difficulty getti ng your access point installed and running, lo ok for a solution to your problem in this guide or in additional access po int documentation. These, and other documents, are available on Cisco.com. You can access the Cisco support forum for mo re troubleshooting tips, at the following URL: htt ...
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Cisco Systems AIRCAP3702IAK9 - page 20
20 Figure 5 Access Point LED Location The access point status LED indicates va rious conditions and are described in Table 1 . 1 Status LED Table 1 LED Status Ind ications Message Type Status LED Message Meaning Boot loader status sequence Blinking green DRAM memory test in progress DRAM memory test OK Board initialization in progress Initializing ...
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Cisco Systems AIRCAP3702IAK9 - page 21
21 Association status Green Normal operating condition, but no wireless client associated Blue Normal operating condition, at least one wireless client association Operatin g status Blinking blue Software upgrade in progr ess Cycling through green, red, and off Discovery/join process in progress Rapidly cycling through blue, green, and red Access p ...
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Cisco Systems AIRCAP3702IAK9 - page 22
22 Troubleshooting the Ac cess Point Join Process Access points can fail to join a controller for many reasons: a R ADIUS auth orization is pending; self-signed certific ates are not enabled on the co ntro ller; the access point’s and controller’s regulatory domains don’t match, and so on. Using the access point GUI, you can view join process ...
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Cisco Systems AIRCAP3702IAK9 - page 23
23 • An access point running software release 5.2 or later has been newly deploy ed. • An existing access point run nin g software release 5.2 or la ter ha s been reset after clearing the configuration. If any of these conditions are met and the access point has n ot yet joined a controller, you can also configure a DHCP server to return a sys ...
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Cisco Systems AIRCAP3702IAK9 - page 24
24 12 Declarations of Conformity and Regulatory Information This section provides declarations of conformity and regulatory information for the Cisco Aironet 3700 Series Access Points and a ny additional modules that can be installed into the Cisco Aironet 3700 Series Access Point. You can find ad ditional information at this URL: www.cisco.com/go/ ...
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Cisco Systems AIRCAP3702IAK9 - page 25
25 2. This device must accept any interference received, incl uding interference that may cause undesired operation. This device operates in the 5150-5250MHz and 54 70-5725MH z bands and is therefore restricted to indoor operation only per FCC guidance. This equipment has been tested and found to comply with the limits of a Class B digital device, ...
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Cisco Systems AIRCAP3702IAK9 - page 26
26 VCCI Statement for Japan Warning This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Techn ology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instructio ...
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Cisco Systems AIRCAP3702IAK9 - page 27
27 Guidelines for Operating Cisco Aironet Access Points in Japan This section provides guidelines for avoiding interf erence when operating Cisc o Aironet access points in Japan. These guidelines are p rovided in both Japanese and English. Japanese Translation English Translation This equipment operates in the same frequency band width as industria ...
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Cisco Systems AIRCAP3702IAK9 - page 28
28 Statement 371—Power Cable and AC Adapter English Translation When installing th e product, please use the provided or designated connection cables/power cables/AC adaptors. Using any other cables/adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the ? ...
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Cisco Systems AIRCAP3702IAK9 - page 29
29 This device complies with Class B Limits of Industry Canada. Operatio n is subject to the follo wing two conditions: 1. This device may not cause harmful interferenc e, and 2. This device must accept any interference received, incl uding interference that may cause undesired operation. Cisco Aironet Access Points are cert ified to the requiremen ...
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Cisco Systems AIRCAP3702IAK9 - page 30
30 Afin de r_duire le risque d'interf_rence aux autres utilisateurs, l e type d'antenne et son gain doivent _tre choisis de fa_on ˆ ce que la puissance isotrope rayonn_e _quiva lente (p.i.r.e.) ne soit pas sup_rieure au niveau requis pour obtenir une communication satisfaisante. La bande 5 150-5 250 MHz est réservés uniquement pour une ...
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Cisco Systems AIRCAP3702IAK9 - page 31
31 Declaration of Conformity with regard to the R&TTE Directive 1999/5/EC & Medical Directive 93/42/EEC ...
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Cisco Systems AIRCAP3702IAK9 - page 32
32 The following standards were applied: EMC—EN 301.489-1 v1.8.1; EN 301.489-17 v2.1.1 Health & Safety—EN60950-1: 2005; EN 50385: 2002 Radio—EN 300 328 v 1.7.1; EN 301.893 v 1.5.1 The conformity assessment procedure ref erred to in Article 10.4 and Annex III of Directive 1999/5/EC has been followed. ...
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Cisco Systems AIRCAP3702IAK9 - page 33
33 This device also conforms to the EMC requirem ents of the Medical Devices Directi ve 93/42/EEC. Note This equipment is intended to be used in a ll EU and EFTA countries. Outdoor use may be restricted to certain frequencie s and/or may require a license fo r operation. For more details, contact Cisco Corporate Compliance. The product carries the ...
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Cisco Systems AIRCAP3702IAK9 - page 34
As such the systems are designed to be operated as to avoid contact with the antennas by the end use r. It is recommended to set the system in a location where the antennas can remain at least a minimum distance as specified from the user in accordance to the regulatory guidelines which are designed to reduce the overall exposure of th e user or op ...
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Cisco Systems AIRCAP3702IAK9 - page 35
35 This Device Meets the In dustry Canada Guidelines for Exposure to Radio Waves The 3700 series device in cludes a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electrom agnetic fields) as referenced in Heal th Canada Safety Code 6. The guidelines include a substantial safe ty ...
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Cisco Systems AIRCAP3702IAK9 - page 36
36 • United Kingdom, National Radiological Protection Board at this URL: www.nrpb.org.uk • Cellular Telecommunications Association at this URL: www .wow-com.com • The Mobile Manufacturers Forum a t this URL: www.mmfai.org Administrative Rules for Cisco Ai ronet Access Points in Taiwan This section provides administrative rules for oper ating ...
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Cisco Systems AIRCAP3702IAK9 - page 37
37 English Translation Administrative Rules for Low- power Radio-Frequency Devices Article 12 For those low-power radio-frequenc y devices that have alr eady recei ved a type-a pproval , compani es, business units or users should not change its freque ncies, increase its power or change its original features and functions. Article 14 The operation ...
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Cisco Systems AIRCAP3702IAK9 - page 38
38 English Translation Low-power Radio-frequency Devices Technical Specifications Operation of Cisco Aironet Access Points in Brazil This section contains special information for oper ation of Cisco Aironet access points in Brazil. Access Point Models: AIR-CAP3702E-Z-K9 AIR-CAP3702I-Z-K9 AIR-SAP3702E-Z-K9 AIR-SAP3702I-Z-K9 Regulatory Information Fi ...
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Cisco Systems AIRCAP3702IAK9 - page 39
39 English Translation This equipment operates on a secondary ba sis and consequently must accept harmful interference, including interference from stations of the sa me kind. This equipment may n ot cause harmful interference to systems operating on a primary basis. Declaration of Conformity Statements All the Declaration of Conformity statements ...
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Cisco Systems AIRCAP3702IAK9 - page 40
Step 1 Enter configuration mode at the Cisco IOS CLI. Step 2 Create the DHCP pool, inc luding the necessary parameters su ch as default router and name server. A DHCP scope example is as follows: ip dhcp pool <pool name> network <IP Network> <Netmask> default-router <Default router> dns-server <DNS Server> Where: <p ...
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Cisco Systems AIRCAP3702IAK9 - page 41
14 Access Point Specifications Table 2 lists the technical speci fications for 3700 series acc ess points. Table 2 Access Poi nt Specifications Category Specification Dimensions (LxWxD) 8.68 x 8.68 x 1.84 in. (22.04 x 22.0 4 x 4.67 cm) Weight 1.9 lbs (0.86 kg) Operating temperatures AP3702E: -4 to 131 degrees F (-20 to 55 degrees C) AP3702I: 32 to ...
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Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco .com/go/trademarks . Third-party trad emarks mentio ned are the property of their respec tive owners. The use of th e word partn er does not i mply a partnersh ...
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