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Plantronics C720M - page 1
Bl ack wi re ® C 7 10 M ™ /C 7 20 M ™ Corded USB headset with Bluetooth ® Us e r g uid e TM ...
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Plantronics C720M - page 2
2 C ont ents C ont ents C ont ents W elcome 3 What’s in the package 4 Headset features 5 Accessories/Spares 6 Using your headset 7 Inline controls 7 W earing the headset 8 Connect, charge, and make a mobile phone call 9 Connect headset to PC 9 Charge your headset 9 Make a mobile phone call 9 Use your headset with Microsoft Lync/Office Communicat ...
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Plantronics C720M - page 3
3 Welc ome Congratulati ons on purchasing your new Plantro nics produc t. This us er guide contains instru ctions for s ett ing up and using your Black wire C710M/C72 0M Bluetooth h eadset . Please r efer to the sep arate safet y inst ruct ions for impor tant produc t safet y information pr ior to installation or us e of the produc t. Blackwire C71 ...
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Plantronics C720M - page 4
4 Wh at ’ s i n t he pa c kag e 1 Blackwire C710M Headset with inline controller (monaural) or 2 Blackwire C720M Headset with inline controller (stereo) 3 Blackwire C710M/C720M USB cable 4 Carrying case 1 2 3 OR 4 ...
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Plantronics C720M - page 5
5 Heads et features 1 Right ear cushion 2 Adjustable headband 3 Left ear cushion 4 Noise-cancelling microphone 5 Mobile talk and Bluetooth on/off button 6 V olume up/volume down bar 7 Inline controller 8 Mute/unmute button 9 PC talk button 10 USB cable/connector 2 3 4 6 7 9 8 5 10 1 ...
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Plantronics C720M - page 6
6 Ac cessories/ Spa res (Sold separately) Carrying case F oam ear cushions Leatherette ear cushions Blackwire C710M/C720M USB cable NOTE For mo re information on a cc essorie s and spares , please visit us at plantronics.com/ access ories . ...
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Plantronics C720M - page 7
7 Inline contr ols Mobile talk button Can be used to answer or end a call directly from the headset with a single press. LED will rapid flash blue when a call is coming in and slow flash blue when on a call. Can be used to manually turn on or off the Bluetooth radio with very long press; Bluetooth status will stay in last known state. PC talk but ...
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Plantronics C720M - page 8
8 Wearing the heads et 1 T o adjust the h eadband, leng then or shor ten the b and until it fi ts comfor tably. Positio n the headse t receiver s so that th e cushions sit comfor tably over the cen ter of your ears . 2 For th e C710M headset po sition the s tabilizer T -bar abov e your ear . 3 Once the h eadset is po sitioned on your h ead, adjust ...
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Plantronics C720M - page 9
9 Co nnect hea dset to PC 1 Connec t the USB cable to the PC and th e inline controller . The fir st time you conne ct your heads et to the P C, the m obile talk but ton on the heads et will flash red and blue indicating t he initial pairing proces s of your mobile phone . NOTE If y ou do not want to pa ir your mobi le phone no w, press and hold ...
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Plantronics C720M - page 10
10 NOTE F or detail ed pairing i nstruc tions for popu lar mobile p hones visit plantro nics.com/ easy topair Blackwire C700 2 If prompted by mobile ph one, t ype 0000 as passcode. The mo bile talk but ton will stop flashing when the h eadset has an ac tive connec tion with t he mobile phone . 3 While wearing yo ur headset , make a test call from ...
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Plantronics C720M - page 11
11 Placing a call with your headset and Bluetooth mobile phone Place a call Dial number on your mobile phone keypad. Redial last number* Double press mobile talk button. There will be a double low tone on each press. A low-low-high tone indicates the last number has been redialed. Activate voice dialing* Press and hold mobile talk button for two se ...
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Plantronics C720M - page 12
12 1 Ensure Micros oft Lync/Of fice Communicator is running on your P C. 2 Reconnec t U SB cable to inline controller and th e PC if disconnec ted. 3 Confirm the spe aker and microphone s et tings for your PC sof tphon e are set to Plantr onics Black wire C7 1 0M/C72 0M as show n below : PC audi o setup for W indows 7 ( T o re ach this scree n: C ...
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Plantronics C720M - page 13
13 Placing, answering, and ending calls with Microsoft Lync/Office Communicator T o place a call Dial number using Microsoft Lync/Office Communicator .* T o answer a call Short press PC talk button on the inline controller . T o answer a call when already on an active call on your mobile phone Press the mobile talk button to end the mobile phone ...
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Plantronics C720M - page 14
14 Smart Sensor technology Senso rs detec t wheth er or not you are wear ing the heads et. Se nsors are lo cated in the speake r capsule on th e microphone bo om side. Auto answer call: When you are not wearing your headset. When you have an incoming call on your mobile or PC softphone, put on the headset and the call will be answered automatically ...
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Plantronics C720M - page 15
15 Simultaneous call handling behaviour (PC & mobile) Y ou can b e on a call using a PC sof tphone applica tion and receiv e a mobile phone call . The rington e for the mobile phon e call is heard in the heads et. T apping the P C call but ton on the headse t will end the PC s oftph one call. T apping the mo bile call button w ill answer the mo ...
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Plantronics C720M - page 16
16 Headset controls, indicators and voice prompts Action LED T one V oice prompt Incoming PC call alert N/A Rapid green flash Programmable ringtone N/A PC Call answer/end Short press PC T alk button Short green flash Answer: Single low tone followed by low- low-high tones End: Single low tone N/A PC Call “Flash” Two second Press PC T alk Butt ...
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Plantronics C720M - page 17
17 Action LED T one V oice prompt Mobile Reject Call * Press and hold Mobile T alk button for 2 seconds Single blue flash Short low tone, followed by long low tone N/A Transfer Call Audio to/from Mobile Phone * Press and hold Mobile T alk button for 2 seconds Single blue flash Short low tone, followed by long low tone. When call transferred to he ...
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Plantronics C720M - page 18
18 Optional Plant ronics Spokes s oft ware mus t be downloa ded to access the Plantr onics Control Panel . Install Spokes sof t ware by visiting plantronics.com/ sof tware and click on the dow nload but ton. Plantronic s Control Panel User prefer ences and device s et tings that affe ct the pe rfor mance of your headset can b e changed using the P ...
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Plantronics C720M - page 19
19 Applications t ab Displays the s tatus of Plantronic s suppor t for vari ous applications such as sof tphon es and media play ers . Preferences ta b Allows y ou to set prefer ences for the me dia pla yer as well as oth er general s et tings. ...
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Plantronics C720M - page 20
20 Ab out tab Provid es online access to the us er guide and suppor t and displays your heads et sys tem’s information. Plantronics Update Manager Check for updates automatically By enabling this check b ox, you will acti vate a peri odic automatic che ck for available sof tw are update s. Check for updates now Y ou can cho ose to che ck for avai ...
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Plantronics C720M - page 21
21 Clo thing clip Att ach the clip to your clothing about ch est lev el. When at yo ur PC, t he clothing clip will reduce the weigh t of the inline controller for grea ter comfort . When using your mo bile phone away from P C, the clip ke eps the inline controller in conveni ent place. Usef ul tips ...
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Plantronics C720M - page 22
22 Troubleshooting — Microsoft Lync/Office Communicator usage I cannot hear . Ensure that the Blackwire C710M/C720M is set as the default playback device in Windows. Ensure that the Blackwire C710M/C720M is set as the audio device in the softphone (refer to softphone manufacturer for instructions on changing the audio output). Make sure that the ...
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Plantronics C720M - page 23
NEED MO RE HEL P? plant ronics.com/ support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States © 2012 Plantronics, Inc. All rights reserved. Plantronics, Blackwire, C710M, C720M, Spokes, and Smart Sensor are trademarks or registered trademarks of Plantronics, Inc. Microsoft, Internet Explorer, Lync, Windows, Windows Vista, and ...
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