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COPYRIGHT © 1998 CANON INC. CANON PC400/420/430,FC200/220 REV.0 JAN.1998 PRINTED IN JAPAN (IMPRIME AU JAPON) SER VICE HANDBOOK REVISION 0 FY8-23AV-000 JAN.1998 ...
COPYRIGHT © 1998 CANON INC. CANON PC400/420/430,FC200/220 REV.0 JAN.1998 PRINTED IN JAPAN (IMPRIME AU JAPON) Use of this manual should be strictly supervised to avoid disclosure of confidential information. IMPORT ANT THIS DOCUMENTATION IS PUBLISHED BY CANON INC., JAPAN, TO SERVE AS A SOURCE OF REFERENCE FOR WORK IN THE FIELD. SPECIFICATIONS AND O ...
i CONTENTS CHAPTER 1 MAINTENANCE AND INSPECTION A. Periodically Replaced Parts .........1-1 B. Durables.......................................1-1 C. Periodical Servicing .....................1-1 D. Notes on Cartridge .......................1-2 1. Storing Sealed Cartridges .......1-2 2. Storing and Handling Unsealed Cartridges ...................... ...
COPYRIGHT © 1998 CANON INC. CANON PC400/420/430,FC200/220 REV.0 JAN.1998 PRINTED IN JAPAN (IMPRIME AU JAPON) ii CHAPTER 4 TROUBLESHOOTING MALFUNCTIONS A. T roubleshooting Malfunctions ......4-1 1. (self diagnosis;PC400/FC200) ......................................4-1 2. E0 ...........................................4-1 3. E2 ...................... ...
COPYRIGHT © 1998 CANON INC. CANON PC400/420/430,FC200/220 REV.0 JAN.1998 PRINTED IN JAPAN (IMPRIME AU JAPON) iii CHAPTER 7 SELF DIAGNOSIS Self Diagnosis .....................................7-1 APPENDIX A. General T iming Chart ...................A-1 B. Signals/Abbreviations List ............A-3 1. Signals ....................................A-3 2 ...
COPYRIGHT © 1998 CANON INC. CANON PC400/420/430,FC200/220 REV.0 JAN.1998 PRINTED IN JAPAN (IMPRIME AU JAPON) iv ...
CHAPTER 1 MAINTENANCE AND INSPECTION 1-1 CHAPTER 1 MAINTENANCE AND INSPECTION A. Periodically Replaced Parts The machine does not have parts which must be replaced on a periodical basis. B. Durables The machine does not have parts which are classified as durables. C. Periodical Servicing The machine does not have parts that require periodical servi ...
1-2 CHAPTER 1 MAINTENANCE AND INSPECTION D. Notes on Cartridge The cartridge is affected by the environment, regardless of whether it is sealed or unsealed and installed in the machine or otherwise. Although the properties of the cartridge change over time independent of how many copies have been made, the degree of care taken for the cartridge aff ...
CHAPTER 1 MAINTENANCE AND INSPECTION 1-3 2. Storing and Handling Unsealed Cartridges The photosensitive medium is an organic photoconductor (OPC), which is extremely susceptible to light. Since the cartridge also contains toner , you must be extra careful when storing or handling the cartridge. Make sure the user is aware of this fact and will hand ...
Figure 1-2D 3) Do not force open the shutter for the photosensitive drum cover found at the bottom of the cartridge; do not touch the surface of the photosensitive drum. If the surface of the photosensitive drum has become soiled, wipe it using a flannel cloth coated with toner . Do not dry wipe it or use solvent. 4) Do not disassemble the cartridg ...
1-5 E. Image Adjustment Basic Procedure Is the setting of the density correction switch at the middle? Scanning system, pick-up/feeding system, and delivery assembly. Select non-AE, and set the density control dial/lever to 5.5; then, make two to three copies of the Test Chart (NB-3, NA-2, NA-3); see Note 1. Check the following: 1. Density of gray ...
1-6 F . Points to Note Remarks Cleaning Pick-up roller assembly Parts Pick-up roller Well-wrung moist cloth; or, alcohol Parts Tools/Solve Remarks Photosensitive drum Toner As a rule, do not clean. Do not use solvents. Do not touch the drum. Avoid light. Drum cover shutter Well-wrung moist cloth Be sure to clean the shutter; particles of toner can ...
CHAPTER 2 STANDARDS AND ADJUSTMENTS 2-1 CHAPTER 2 ST ANDARDS AND ADJUSTMENTS A. Mechanical 1. Image Leading Edge Non-Image Width (position of white paint on back of glass) The leading edge non-image width must be 2.0 ±1.0 mm when the T est Sheet is copied. Figure 2-1A The leading edge non-image width is determined by the position of the white pain ...
2-2 CHAPTER 2 STANDARDS AND ADJUSTMENTS B. Electrical Notes: If you have replaced the scanning lamp unit, intensity sensor , AE sensor , or control panel PCB, you must adjust the three variable resistors on the control panel PCB (one, if PC400/FC200); you must, however , adjust them in the order of VR604, VR602, and VR603 (from intensity to AE). 1. ...
CHAPTER 2 STANDARDS AND ADJUSTMENTS 2-3 Figure 2-2B (PC400/FC200) b. After Replacing the Scanning Lamp Unit, Intensity Sensor , or AE Sensor (Before Adjustment) • If the scanning lamp has blackened, replace it. • Clean the scanning system (lens array , lamp reflector , lamp). 1) Set the cartridge to the copier . 2) De-select AE, and set the cop ...
2-4 CHAPTER 2 STANDARDS AND ADJUSTMENTS 2. Adjusting the AE Mechanism (VR602, VR603) (Before Adjustment) • Obtain a newspaper whose text consists of fine print; do not use a section with photos or large characters. • Make sure you have adjusted light intensity . 1) Switch the copier OFF . 2) Detach the control panel cover . 3) T urn VR602 and V ...
CHAPTER 2 STANDARDS AND ADJUSTMENTS 2-5 Figure 2-4B 6) While keeping the condition in step 5), switch the copier ON. • ‘0’ is displayed, the scanning lamp goes ON, and the main motor starts to rotate. 7) Stop shorting the jumper wires. 8 ) Set the digital multimeter to the 20V DC range, and turn VR602 (AE offset adjustment) until the voltage ...
2-6 CHAPTER 2 STANDARDS AND ADJUSTMENTS 9) Place about five sheets of blank copy paper . 10) T urn VR603 (AE gain adjustment) until the voltage between the anode side of the diode (D606; it) and JP607 (GND) is 1.8 ±0.1 V ; see Figure 2-5B. 1 1) Switch the copier OFF . Notes: Make sure that the jumping wires are no longer shorted. 12) Switch the co ...
CHAPTER 3 IMAGE TROUBLESHOOTING 3-1 3 CHAPTER 3 IMAGE TROUBLESHOOTING A. Making Initial Checks 1. Site Environment a. The voltage of the power source must be within the specifications. b. Avoid areas subjected to dust or high temperature/humidity (near water faucets, water boilers, humidifiers) and areas near open fires. c. A void areas subjected t ...
3-2 CHAPTER 3 IMAGE TROUBLESHOOTING 3. Checking the Copyboard Cover and Copyboard Glass for Dirt and Scratches If dirt is found, clean it using mild detergent or alcohol; if scratches are found, replace it. 4. Checking the Lens Array for Dirt Check the lens array for dirt. If found, clean it using a cotton wad. 5. Checking the T ransfer Charging Ro ...
CHAPTER 3 IMAGE TROUBLESHOOTING 3-3 Go over the following when this is noted. 1) T ake out the cartridge from the copier , and rotate it several times. Figure 3-2A 2) Set the cartridge back into the copier , and make copies. a. If the copies are normal, • The user may use the cartridge for some time more; however , advise the user to procure a re ...
3-4 CHAPTER 3 IMAGE TROUBLESHOOTING 9. Others In winter , moving a machine from a cold storage room to a warm site can cause condensation inside the machine, leading to various problems. a. Condensation on the scanning system (glass, lens array , reflecting plate) causes dark images. b. When too cold, the photosensitive drum assumes a high electric ...
CHAPTER 3 IMAGE TROUBLESHOOTING 3-5 ...
3-6 CHAPTER 3 IMAGE TROUBLESHOOTING B. Samples of Image Faults not available ...
CHAPTER 3 IMAGE TROUBLESHOOTING 3-7 C. T roubleshooting by Image Fault 1. The copy is too light (halftone areas only). 2. The copy is too light (dark areas as well). 3. The copy is too light (extremely light overall). Cause Step Checks YES/NO Remedies Lens, Reflecting plate, Intensity sensor 1 Clean the lens, reflecting plate, and intensity sensor. ...
3-8 CHAPTER 3 IMAGE TROUBLESHOOTING 4. The copy has uneven density (darker at front). 5. The copy has uneven density (lighter at front). 6. The copy is foggy (overall). Cause Step Checks YES/NO Remedies Scanner 1 Clean the scanning lamp, reflecting plate, and lens. Is the problem corrected? YES End. Cartridge, Scanning lamp 2 Press the Copy Start k ...
CHAPTER 3 IMAGE TROUBLESHOOTING 3-9 7. The copy is foggy (paper feed direction). 8. The copy has dark lines (paper feed direction, relatively narrow). 9. The copy has dark lines (paper feed direction, thin). 10. The copy has white spots (paper feed direction). 1 1. The copy has white lines (paper feed direction). Cause Step Checks YES/NO Remedies S ...
3-10 CHAPTER 3 IMAGE TROUBLESHOOTING 12. The copy has white spots (cross feed direction). Cause Step Checks YES/NO Remedies Copy paper 1 Is the copy paper of a type rec- ommended by Canon? NO Try recommended paper; if the results are good, advise the user to use recommended paper. 2 Try copy paper fresh out of package. Is the problem corrected? YES ...
CHAPTER 3 IMAGE TROUBLESHOOTING 3-11 14. The copy has faulty fixing. Cause Step Checks YES/NO Remedies Copy paper 1 Is the copy paper of a type rec- ommended by Canon? NO Try paper of a recom- mended type; if the results are good, advise the user to use recom- mended paper. Fixing film 2 Is the faulty fixing vertical and in the form of lines? YES C ...
3-12 CHAPTER 3 IMAGE TROUBLESHOOTING 18. The copy has a blurred image. Cause Step Checks YES/NO Remedies Copyboard rail 1 Is the movement of the copy- board rail smooth? NO Replace the copyboard rail. Copyboard drive assembly 2 Is the movement of the copy- board normal? NO Check the copyboard drive assembly; if a fault is found, replace the part. M ...
CHAPTER 3 IMAGE TROUBLESHOOTING 3-13 21. The copy is blank. Cause Step Checks YES/NO Remedies Cartridge 1 Is the cartridge set in the copier? NO Set the cartridge in the copier. 2 Does the cartridge have toner? NO Replace the cartridge. 3 Has the seal been removed from the cartridge? NO Remove the seal. 4 Set the cartridge in the copier, and close ...
3-14 CHAPTER 3 IMAGE TROUBLESHOOTING ...
CHAPTER 4 TROUBLESHOOTING MALFUNCTIONS 4-1 4 CHAPTER 4 TROUBLESHOOTING MALFUNCTIONS A. T roubleshooting Malfunctions 1. (self diagnosis; PC400/FC200) Cause Step Checks YES/NO Remedies 1 Switch the copier ON. Does the Jam indicator remain On for about 0.5 sec, and does the copier go OFF automatically thereafter? YES See ‘E00’. NO See the discuss ...
4-2 CHAPTER 4 TROUBLESHOOTING MALFUNCTIONS 3. E2 Cause Step Checks YES/NO Remedies Copyboard 1 Does the copying operation start with the copyboard at the left or right? YES Check the operation with the copyboard moved to the center; advise the user that this is not the copier’s problem 2 Does the copyboard move in reverse? In addition, does it mo ...
CHAPTER 4 TROUBLESHOOTING MALFUNCTIONS 4-3 5. E9 6. AC power is absent. Cause Step Checks YES/NO Remedies DC controller/ DC power supply PCB 1 Replace the DC controller/DC power supply PCB. Is the problem corrected? YES End. Power supply NO Advise the user that the frequency of the power supply is faulty. Cause Step Checks YES/NO Remedies Power plu ...
4-4 CHAPTER 4 TROUBLESHOOTING MALFUNCTIONS 7. Pick-up fails. 8. The scanning lamp fails to go ON. Cause Step Checks YES/NO Remedies 1 Move the copyboard to the left until it stops, and open the top cover. Does the pick-up roller rotate when the door switch is turned ON and the Copy Start key is pressed at the correct pick-up timing? YES See “Pick ...
CHAPTER 4 TROUBLESHOOTING MALFUNCTIONS 4-5 9. The main motor fails to rotate. 10. The copyboard fails to move. Cause Step Checks YES/NO Remedies Main motor (M1) 1 Set the meter to the ‘30VDC’ range. Does the voltage between J903-1 (+) and J903-2 change from about 0 V to about 20 V according to the operation of the main motor? YES Replace the ma ...
4-6 CHAPTER 4 TROUBLESHOOTING MALFUNCTIONS 1 1. (paper feeding normally) 12. (at time of jam) 13. The fixing heater fails to operate. Cause Step Checks YES/NO Remedies Copy paper 1 Are there pieces of copy paper in the delivery assembly or pick-up assembly? YES Remove the pieces of paper. Sensor lever 2 Is the movement of the delivery sensor and pi ...
CHAPTER 5 TROUBLESHOOTING PAPER FEED PROBLEMS 5-1 5 CHAPTER 5 TROUBLESHOOTING P APER FEED PROBLEMS A. Copy Paper Jams Jams can be classified according to location within the copier: q Pick-up assembly w Separation/feeding assembly e Fixing/delivery assembly The discussions that follow are organized with reference to these assemblies. 3 2 1 Figure 5 ...
5-2 CHAPTER 5 TROUBLESHOOTING PAPER FEED PROBLEMS 1. Pick-Up Assembly 2. Separation/Feeding Assembly Cause Step Checks YES/NO Remedies Copy paper 1 Try copy paper of a type recommended by Canon. Is the problem corrected? YES Advise the user to use recommended paper. 2 Is the copy paper curled or wavy, or otherwise deformed? YES Replace the copy pap ...
CHAPTER 5 TROUBLESHOOTING PAPER FEED PROBLEMS 5-3 3. Fixing/Delivery Assembly Cause Step Checks YES/NO Remedies Separation/Feeding assembly 1 Are the copy image and the document matched correctly? NO Check the separation/ feeding assembly. Fixing assembly inlet guide 2 Is the inlet guide soiled with foreign matter or toner? Clean it. YES Delivery s ...
5-4 CHAPTER 5 TROUBLESHOOTING PAPER FEED PROBLEMS B. Feeding Faults 1. Double Feeding Cause Step Checks YES/NO Remedies Copy paper 1 Try copy paper of a type recommended by Canon. YES Advise the user to use recommended paper. Separation pad Check the movement of the pick- up guide plate. Is the movement smooth? Check the condition of the separation ...
CHAPTER 6 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS 6-1 CHAPTER 6 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL P ARTS A. Sensors and Solenoids Q902 SL2 Q901 Q801 Q131 PD601 PD602 SL1 6 Figure 6-1A Symbol Name Notation Description Photointerrupter Photodiode Solenoid Q131 Q801 Q901 Q902 PD601 PD602 SL1 SL2 Pick-up assembly paper sensor Delivery assem ...
6-2 CHAPTER 6 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS B. Switches Figure 6-1B SW2 SW604 SW606 SW1 Symbol Name Notation Description Switch Switch SW1 SW2 SW604 SW606 Top cover switch Delivery assembly door switch Power switch Density 3-setting switch ...
CHAPTER 6 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS 6-3 C. Lamp, Heater , Motor , and Others M1 FU2 TH1 H1 Figure 6-1C Symbol Name Notation Description Heater Motor Thermistor Thermal fuse H1 M1 TH1 FU2 Fixing heater Main motor Fixing heater temperature detection Fixing heater overheating detection M ...
6-4 CHAPTER 6 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS D. Printed Circuit Board (PCB) Figure 6-1D 6 5 1 4 3 2 Ref. Name Description DC controller/DC power supply PCB Control panel PCB Scanning lamp PCB Delivery sensor PCB Motor rotation sensor PCB Copyboard position sensor PCB Controls sequence, supplies DC power, controls scanning lamp ON Con ...
CHAPTER 6 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS 6-5 E. V ariable Resistors (VR) and Check Pins by PCB Of the variable resistors (VR) and check pins used in the copier , those used in the field are discussed herein. Do not touch those VRs and check pins not discussed herein; they are for factory use only and require special tools and high pr ...
6-6 CHAPTER 6 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS 2. Control Panel PCB a. PC420/430/FC220 VR603 VR604 VR602 J601 J611 21 22 1 2 71 J621 41 J603 51 VR604 J601 J611 17 18 1 2 71 J621 4 1 J603 15 VR Description VR602 Use it to adjust the AE offset (use it only after replacing the scanning lamp unit, intensity sensor, AE sensor, or control pa ...
CHAPTER 7 SELF DIAGNOSIS 7-1 CHAPTER 7 SELF DIAGNOSIS The copier ’ s microprocessor on the DC controller/DC power supply PCB is equipped with a self diagnostic mechanism that checks the condition of the machine; when the mechanism detects an error , it indicates an error code on the copy count display . (The PC400/FC200 does not have a copy count ...
7-2 CHAPTER 7 SELF DIAGNOSIS Note: 1. The copier does not use code ‘E1’, ‘E3’, ‘E4’, or ‘E5’. 2. After self diagnosis has gone ON, the copier may be reset by switching it OFF and then ON. In the case of ‘E0’, however , the power is automatically turned OFF . T o reset, disconnect the power plug once, open the upper cover , or wa ...
A-1 APPENDIX A. General T iming Chart PC400/FC200 General T iming Chart (A4, 2 copies) 1 2 3 4 5 6 7 8 9 10 11 12 Main motor (M1) Document position sensor (Q902) Copyboard drive solenoid (SL2) Scanning lamp (LA1-LA8) Fixing heater (H1) Primary AC bias Primary DC bias Developing AC bias Developing DC bias Transfer Pick-up sensor (Q131) Registration ...
A-2 1 2 3 4 5 6 7 8 9 10 11 12 Sequence Copyboard STBY INTR CBRV STOP CBFW CBRV COPY CBRV LSTR STOP STBY Power switch ON Copy paper inserted -240V -625V -400V -120 to -560V * Cleaning mode. ** Measurement mode. 1 sec CBFW 13 ** * Main motor (M1) Document position sensor (Q902) Copyboard drive solenoid (SL2) Scanning lamp (LA1-LA8) Fixing heater (H1 ...
APPENDIX A-3 B. Signals/Abbreviations List What follows below is a list of signals and abbreviations used in the chapters of the manual and circuit diagrams. The abbreviations within parentheses represent analog signals, which cannot be expressed in terms of ‘1’ or ‘0’. 1. Signals ACBTP AC BIAS TIMING PULSE COMMAND [AE] AE SIGNAL CBSD COPYB ...
A-4 APPENDIX 2. Abbreviations INTR INITIAL ROT A TION LSTR LAST ROT A TION CBFW COPYBOARD FORW ARD CBRV COPYBOARD REVERSE STBY ST ANDBY ...
A-5 100V HOT RETURN SW1 SW2 J104 1 2 J108 JP350 J906F J906PP J906 J908F J909F J908P J909P J101 Q902 J905F J905 12 3 J902 J906PP J902F 2 1 SL2 J901 J901PP J901F 2 1 SL1 M J903F J903 Q901 J904F J904 Motor rotation detection 123 12 12 12 1 2 3 4 5 6 7 8 9 10 11 12 R5 J201 J5 J6 J7 T P B G LEG DGT0 KEYR0 CBSD CBSP RGSD +24V +24V MMD LEG +5V MMCLK J907F ...
A-6 PC420/430/FC220 GENERAL CIRCUIT DIAGRAM 9 876543 21 I H G F E D C B A HOT RETURN SW1 SW2 J104 1 2 J108 JP350 J906F J906PP J906 J908F J909F J908P J909P J101 Q902 J905F J905 Copyboard position detection 123 J902 J906PP J902F 2 1 SL2 J901 J901PP J901F 2 1 SL1 M J903F J903 Q901 J904F J904 Motor rotation detection 123 12 12 12 1 2 3 4 5 6 7 8 9 10 1 ...
APPENDIX A-7 D. Special T ools T able What follows below is a table of special tools used for servicing the machine in addition to the standard tools set. *The tools are categorized as follows: A: tools that must be carried by each service person. B: tools that must be carried by a group of about five service persons. C: tools that must be kept by ...
A-8 APPENDIX E. Solvents/Oils T able No. 1 Name Uses Composition Remarks Alcohol Cleaning: e.g., glass, plastic, rubber parts; external covers Hydrocarbon (fluorine family) Alcohol Surface active agent • Do not bring near fire. • Procure locally. • Isopropyl alcohol may be substituted. 2 Solvent Cleaning: e.g., metal; oil or toner dirt Hydroc ...
APPENDIX A-9 F . Specifications Item Body Portable (w/ grips) Copyboard Moving Light source Tungsten lamp of fuse type Lens Lens array Photosensitive medium OPC (24 dia.) Type Copying Indirect electrostatic Charging Roller (direct charging) Exposure Slit (moving copyboard) Copy density adjustment Development Dry Pick-up Separation Curvature + Stati ...
A-10 APPENDIX Item 7.5° to 32.5°C/45.5° to 90.5°F Others Temperature Operating environment Humidity Atmospheric pressure 5% to 85% 810.6 hPa to 1013.3 hPa (0.8 to 1 atm) Serial numbers ZTG ✕✕✕✕✕ (PC400:WHITE) ZTH ✕✕✕✕✕ (PC400:GRAY) 120V, 60Hz Power supply 0.7 kW or less Maximum Power consumption Standby Continuous 0.1 W (app ...
Prepared by OFFICE IMAGING PRODUCTS TECHNICAL SUPPORT DEPARTMENT 1 OFFICE IMAGING PRODUCTS TECHNICAL SUPPORT DIVISION CANON INC. Printed in Japan REVISION 0 (JAN. 1998) [23715] 5-1, Hakusan 7-chome, Toride-shi, Ibaraki 302 Japan ...
PRINTED IN JAPAN (IMPRIME AU JAPON) 0198M2.01-1 This publication is printed on 70% reprocessed paper . ...
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