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1-800- 4 NOR TEL www.nortel.co m/norstar P0603544 02 Print ed in C anad a Norsta r and Meridi an are trademark s of Nor tel Ne t w o r k s © Copyr ight Nor tel Netwo rks 2003 Compact ICS 6 . 1 Sy st em Co or dina to r Gu id e ...
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P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Table of Contents Get ting start ed with Norstar 15 Us ing this g u ide 15 Unde r st andi ng p rogrammin g 1 5 Bef ore you start 16 Wh at you’ll ne ed to do program ming 17 Using B uttons 17 Using the b uttons under t he display 20 The pr o grammi ng ove r lay 21 A m ap f or wo ...
iv / T ab le of Cont ent s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Answ ering calls at a pri me telephone 46 Expandin g t elephone b utto n ca p acity 47 Using a CA P m odule 48 Using a KIM as a central answ er position 49 Releas e b utton 53 Hearing a id compa tibility 53 Vi ew in g in f or ma ti on abou t a c al l o n ...
Tab le of Con ten ts / v P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Chan ging handsfr ee ans werback f or a telephone 69 Turning P r i vacy on or off fo r a call 70 Creating a conference by releasi ng privacy 70 Mak ing a call private 70 Checkin g call lengt h us ing C all Duration Timer 71 Disconn ecting by ac cident 7 1 ...
vi / T able of Cont ent s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Using the pre- recorded gree t ings 9 1 Using custo mized gre etings for System A nswer a n d CCR 91 Time a vailab le for cust omized g ree ti n gs 93 Recordin g custom ized g reetin gs for Sys te m A n swer and CCR gr e etings 94 Pr o g ra mm in g o r cha ...
Tab le of Con ten ts / vii P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de T rans f e r r ing a call 111 T rans f e r r ing e xter n al calls 1 12 Cancel ing a transf er 112 Using Cam p-on 114 Parking a c all 115 Retri e v ing a par ked call 115 Using Cal l P a rk 1 16 Using Callback 1 17 Fo rward ing yo ur calls 119 Forwardin ...
vi ii / T abl e of Cont ent s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Cancel ing a mess age you h a ve sent 1 3 3 Vie wi ng your m essages 133 Replying to a mess age 133 Removing i tems from y ou r mess age list 134 Vie wi ng m essages you sent 134 Using Voice Call 136 Mak ing a V oice Call 136 Ans wer ing a V o ice Call ...
Tab le o f Cont ent s / ix P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Busi ness S eries T erminals 15 1 Ident if yi ng the te lephon es 152 T7316E Bus ines s Seri es T er minal butt o n d e faults 153 T7 316 B u siness S er ies T er m inal b utt on d ef aul ts 155 M7310 te lephon e bu tton defau lts 157 Defaul t button as ...
x / Ta ble of Cont ent s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 F eature notes 182 Usin g the H ospi talit y fe atures 185 Hospitality passw ords 18 5 Desk p s wd 185 Cond pswd 186 Room/ desk in formation 186 Programming room inf or m ati o n 1 87 Using the roo m/set progr amm ing 188 Program ming the al a r m fe ature ...
Tab le o f Cont ent s / xi P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Using the I-A T A wi th mo dem s and f ax mac hines 209 T rou bl eshoo ting for the d evice attached to the I- A T A 209 ISDN 211 IS D N BRI 211 Line access from a n IS DN te r minal 212 ISD N BR I features 212 Network Name Display for BRI 212 N a m e a ...
xi i / Ta ble of Conten t s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 T u rn ing Ser v ices on and off using f e at u re codes 221 Vie wing t he acti ve Se rvices from a two -line di s pl ay telepho ne 222 Vie wi ng the active Services from a one -line di s pl ay telepho ne 223 Using passwords 225 U si n g a Ba si c p as s ...
T abl e of C on ten ts / xi ii P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Maintaini ng secur ity 238 Acce ssing No r st ar remotely o ver the public netw ork 239 T o nes 23 9 Using Class of Ser v ice (COS) pa ss words 240 Genera l Syste m featu res 2 4 3 Disconn ect s u pervision 243 Hunt Groups 243 Intern al numbers 243 ...
xi v / Tabl e of Contents C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 ...
P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de / 15 Getting s tarte d wi th Norstar Your Norstar digital key s ystem ha s many powerful f eatures t ha t can be customized to keep up with changes in your work p lace. Us in g thi s gu ide The per son who is responsible for adding o r moving t elephones or making changes to the ...
16 / Getting starte d with No rstar C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 You ma y want to further cu stomize your sy stem. For example, you can c hange how some f eatures work, or ada pt t he system to ch an g es in your of f i c e . P r ogr am m i ng a ll o ws you to change settings that pr obably need to be updated ...
Ge tting started with Norstar / 17 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Wh at yo u’ ll nee d t o do progr a mm in g Progra mming is perf ormed us ing a tele phone th at can show two lines of information on the display. Examples of te lephones with two-line displays a re shown on page 17 . You need a programming ov ...
18 / Getting starte d with No rstar C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Busin ess Serie s Term inal T 7316E No r st ar two-line dis p lay tele phones The next illustration numb e rs the buttons that are used for both day-to-day communication and progr amming on the T7316E telephone. M731 0 M7324 ...
Ge tting started with Norstar / 19 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Bu si ne ss S eri es Ter min al but ton s s Display Sh ows instr uct ions fo r ever yday c alling as well as for programming. Di splay butt ons Ha ve a vari ety of uses . The current use is shown on the d ispla y a bove each butt on . Dial pad U ...
20 / Getting starte d with No rstar C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 This guide s hows t he ic ons for Busines s Ser ie s T erminal buttons on the pro gramming te lephon es. Your tele phone may have di fferent la bels , or the bu ttons i n sl ight ly differ ent locat ions. Refer t o the t able be low for com pa ra ...
Ge tting started with Norstar / 21 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de T he pr ogra m mi ng ov e rla y When you begin programming, a gr oup of buttons on the telephone bec ome the buttons for moving through programming headings and settings. The pr ogramming overlay is a paper cuto ut tha t is include d wi th the P ...
22 / Getting starte d with No rstar C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Busin ess Serie s Term inal w ith overlay Head ing Back S how Next Head ing Back S how Next Busin ess Se ri es Ter mi nal s Programming Rec or d Over lay pl aced over keys with indicat ors T 7316E pro gramming set T 7316 programm ing set ...
Ge tting started with Norstar / 23 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de M- series term inals o verl ay Plac ing the progra mm ing ove rla y o n M-ser ies termi nals Heading Heading Back Next Next Show Show Norstar Programming Overlay Heading Back Next Show Norstar Programming Overlay PO698666 Issue 02 Printed in Can ...
24 / Getting starte d with No rstar C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 A m ap f or w o r ki n g in progr a mm in g The pr ogr amming maps on page 25, page 2 6, and page 27 show the he adings you s ee whe n you m ove through the display m e nu after pressing and entering the password ( the de fa ult password is or ). ...
Ge tting started with Norstar / 25 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Progr ammi ng m ap (page 1 ) T e rminals & Sets Show set Enter di gits or pr e ss LIST . Capabilit ies Fwd no an s wer Fwd to Fwd delay F wd on busy Fw d to Fwd delay DND on busy Fwd to Handsfree HF an sw er b ack Pi ck u p gr p P age zone P ...
26 / Getting starte d with No rstar C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Programming map ( pa ge 2) Lines Show li nes __ _ Enter digits or pres s LIST Name Serv ices Ring ing s erv ice S ch ed: Night Evening L unch Sc hed 4 Sc hed 5 Sc hed 6 Off, Man ual , Au to Restrn se rvi ces Sched: N ight Evening L unch Sc hed 4 ...
Ge tting started with Norstar / 27 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Progr amming map (pag e 3) St ar ti ng and en ding a se ssi on As system coordinator, the first steps in making any c hange to the N ors ta r sy s te m a re al way s t he sam e . Syst em Pr g rmi ng (cont inue d) Au t o Attendant Attd set Lang u ...
28 / Getti ng starte d with No rstar C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 En ding a sess ion The system goe s ahead wit h any changes you make to programming as s oon as you move away from a setting, either by using the navigation butto ns or by pressing . You ca n see if the c hanges you made to telephone programming ...
Freq u en tly use d program m ing operation s / 29 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Frequent ly used progr a mming op erations The following se ctions highlight t he most f requently used programming operations. To consult these or other programming operations, see either the T able o f Con tents o r th e Inde x ...
30 / Fr eq uen tl y u s ed pr o gr am mi ng op era ti o ns C om pac t ICS 6.1 Sys t em Coor d ina to r Gu ide P 060 35 44 02 In th is e x am p le, you ar e c h ang in g t h e ti me to 1:30 p.m . Pre ss CHANGE . P r es s t h e d ia lp a d b u t to n s t o ent e r th e hou r . Use two digi ts f or al l hours . The clock on the display show s ei t her ...
Freq u en tly use d program m ing operation s / 31 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de The clock controls t he s chedules us e d f or s e rvices such as r inging and routing s ervices. After a power failure , the clock is behind by the length of time power was lost. For example, if the powe r is out f or two minute ...
32 / Fr eq uen tl y u s ed pr o gr am mi ng op era ti o ns C om pac t ICS 6.1 Sys t em Coor d ina to r Gu ide P 060 35 44 02 Choose a speed di al code Add o r chan ge the telephon e n umb er Select a lin e fo r the s peed dial cod e Press ‘ thre e t im es . Press ≠ . Press . You can pick any s ystem s peed dial code b et ween 0 0 1 a nd 25 5. P ...
Freq u en tly use d program m ing operation s / 33 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de If you ass i gn a s peci fic l ine to a sy st em spee d dial numb er, o nly telephones w ith a n ap p e a ra n c e of t ha t li ne can us e t h e sp e e d d i a l n u m ber . Choos e w hat shows up on the d isp lay Pr og ra m a n ...
34 / Fr eq uen tl y u s ed pr o gr am mi ng op era ti o ns C om pac t ICS 6.1 Sys t em Coor d ina to r Gu ide P 060 35 44 02 Cha ng ing t he name of a t ele pho ne Be gi n the pro gr am min g s ess i on Dec ide t he name you w ant t o giv e t o th e s p e e d dial code. Pr es s t he n um eric d ia l pad but t o n th a t has the f ir st let ter of t ...
Freq u en tly use d program m ing operation s / 35 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Chan ge the na me o f a te le ph one Press ≠ . Enter th e i nterna l number (DN) of the telephone or vo ice mai l ext ens ion. In this exam ple, th e DN is 2 1. If the set has al re ady been given a name , i t a ppear s a ft er ...
36 / Fr eq uen tl y u s ed pr o gr am mi ng op era ti o ns C om pac t ICS 6.1 Sys t em Coor d ina to r Gu ide P 060 35 44 02 Ch an gi ng th e na m e o f a l in e Be gi n the pro gr am min g s ess i on Chang e the n ame of a line Press . Press . Press . Press ‘ . Press ≠ . Enter the th ree-digi t number of th e line you wan t to name. In this ex ...
Freq u en tly use d program m ing operation s / 37 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Ma kin g c hange s t o Cal l Fo rward N o Answer Be gi n the pro gr am min g s ess i on Change wh ere a ca ll go es wh en ther e i s no an swer Press ‘ to use the name you hav e e ntered. Press to en d y our se ssi on. You can ...
38 / Fr eq uen tl y u s ed pr o gr am mi ng op era ti o ns C om pac t ICS 6.1 Sys t em Coor d ina to r Gu ide P 060 35 44 02 Cha nge the n umb er of t im es th e tel ephon e rin g s be fo re i t is forwarded Press ≠ . Press CHA NGE and e nter the int ernal numbe r whe re yo u want the ca lls to be sen t. In th is ex ample, t he DN is 2 1. You can ...
Freq u en tly use d program m ing operation s / 39 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Ma kin g c hange s to Call Fo rward on Bus y Begin the programm ing session Chang e w her e a call g oes when a t e lepho ne is busy Pre ss . Pre ss . Pre ss . Press ≠ . En ter t he inte rnal number (inte rcom numbe r) of the t ...
40 / Fr eq uen tl y u s ed pr o gr am mi ng op era ti o ns C om pac t ICS 6.1 Sys t em Coor d ina to r Gu ide P 060 35 44 02 Making Ch anges to Do No t Disturb on Busy When you are on a call and a se cond c all comes in, your telephone rings softly to alert you to the second call. You ca n turn this feature on or off fo r each telephone. B egin the ...
Freq u en tly use d program m ing operation s / 41 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de For mor e information about Ca ll Forward and similar s ettings, se e ‘‘ F orwarding your calls to with Norst ar ’’ on pa ge 119 . If the se t has been give n a na m e , it appears on the disp la y. Pre ss ≠ . Pre ss ? ...
42 / Fr eq uen tl y u s ed pr o gr am mi ng op era ti o ns C om pac t ICS 6.1 Sys t em Coor d ina to r Gu ide P 060 35 44 02 Wh at wo uld y ou li ke to do ne xt ? Some of the most common programming tasks are listed below. For a comprehensive list of settings and instructions, see either the Table of C ontents or the Index. Redi rect ca lls comi ng ...
P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de A nsw ering c alls Answ ering in co m ing calls with Hunt Groups Your Norsta r syste m all ows you to e stabl ish Hu nt Grou ps in y our sys tem. Hunt Groups are a group o f N orsta r set DN s t hat c a n b e cal l ed by a si ngle di rector y number . The Hunt Gro ups feat ure en ...
44 / An swerin g ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Lin e butt on s For each l ine a ssigne d t o your te l ephone , one l ine bu tto n is assi gned t o that l ine. P ress the l ine b utton to s elect the l ine yo u want t o answer or use to mak e a ca ll . Havi ng seve ral l ine b utt ons all ow s yo u i mme ...
Ans wer i ng ca ll s / 45 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Ri ngs you may hea r The T73 16E telepho ne displ ays a se t of ic ons in pla ce of f lashing a rr ows when it i s connect ed t o a syst em with ve r sion 6 . 1 or newer soft ware. I f you connect a T731 6E tele phone to a sys tem t hat is runni ng v ers ...
46 / An swerin g ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Sorti ng calls by disti nctive ri ng patterns When l ine s ar e con figur ed on your syste m, t hey c an be assig ned one o f fou r di stin ctiv e ri ng pa tt ern s (DR P). T he defau lt for a ll te le ph on e s an d lin e s is None, whi ch is the l owest pr ...
Ans wer i ng ca ll s / 47 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Displays Ex pandi ng te leph one butt on capac ity You can add addi tional m emo ry buttons t o M7324 tel ephones us i ng a CAP modul e and to T731 6E te lephone s using a KIM (ke y i ndica tor m od ule). If you add the modu les without i dentify ing th ...
48 / An swerin g ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Using a CAP module A ce ntral an swerin g p ositi on tha t uses a Norsta r M7324 tele phone and a CAP module i s pro grammed as a CAP by your ins tall er or c ust omer servi ce repre sent ative . It is bes t i f the CAP is the pr i me telephone and direct -d ...
Ans wer i ng ca ll s / 49 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Mo nit oring tel eph ones w it h the C AP m odule The i ndi ca to rs ˆ besid e intern al autod ial butt ons o n your CAP modul e show the s tat us of Norst ar tele phones . Th e indic ato r is on whe n th e telep ho ne has: • an ac tiv e c al l • Do ...
50 / An swerin g ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Norstar T7316 E telephone w ith ad ded KI M An ordina ry KIM (OKIM) c onfig ur a tion does not h ave any system pro gramming. At ea ch telephone you can u s e the m emory programming feat ure t o: • pr ovi d e f ea tur e ac ce ss ( Ref er t o ‘‘ Pr ogr ...
Ans wer i ng ca ll s / 51 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Cold start ing the KIM If yo ur KIM fails, o r if you wa nt to era se prog ramming on the KIM, th ere ar e two ty pes of col d st art. For bot h type s of co ld star ts: 1. Unpl ug and re plug t he T 7316E line cable . The te lephon e will r e sta rt an ...
52 / An swerin g ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 • KI M mult i-mo dule col d st art If yo u w ant to col d star t all t he KIMs att ached to your t el ephone , simu lta neousl y press the top two bu tto ns on th e uppe r butt on s e t, and t he bot tom t wo but tons on th e lower bu tton s et, as shown i ...
Ans wer i ng ca ll s / 53 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de 3. Pre ss ≠ . Show set : di sp l a y s. 4. Ente r t he DN number of the T7316E whi ch is at tache d to the eKIM you want to progra m, then p r ess OK . 5. Pre ss ≠ . Ca pabil ities displ ays. 6. Pre ss ‘ two times u ntil Use r p r efe re nce s di s ...
54 / An swerin g ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Vie wi ng info rmati on about a c a ll o n th e di spl ay If you subsc ribe t o Call Displ ay servi ces fr om your l ocal telephone comp any, one line of in formation a bout an ext ernal cal ler is di splayed aft er yo u ans wer. D epe ndin g on t he s etti ...
Ans wer i ng ca ll s / 55 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Once you answer a c all, ne w cal ls comi ng in on lines co nfigu red with CL ID t o tel ephones with C LID allowe d, pres ent t he pro m pt : Li neXXX Calling for t wo ri ng s, and th en t he CLI D of th e call er wi ll dis pla y for thr ee se con ds ( ...
56 / An swerin g ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 M ak in g Ca ll D i sp lay i nf or mat io n app ear au tom at ica lly at a tele ph o ne Eac h telep hone t hat ri ngs for an ex ternal line can d ispl ay Call Displ ay i nfor mat ion for t hat l ine . Afte r th e ca ll is a ns were d, C all D ispla y i nform ...
Ans wer i ng ca ll s / 57 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Picki ng up a call ri n ging at another te leph one You can p ick up a c all r ingi ng at anot her telephone usin g Directed Pic kup or Group Pickup . Ans w erin g an y ring i n g tel ep hon e usi ng Di re cted Pic kup You can answe r a ny tele phone tha ...
58 / An swerin g ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 If the re is more than on e incomin g ca ll a t a telephone i n a p ic kup gr oup, a c all ring ing on an exte rnal line i s a nsw ered f i r st fo llowed by c alls on t he pri me lin e and, finall y, cal ls on i nter nal l ines . Ch an gi ng a pic ku p gr o ...
Ans wer i ng ca ll s / 59 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de An swe r ing a ca ll u si ng T r unk A nswer Press . The Tr unk Answer feat ure allo ws you to answer a ringi ng call anywhe re in t he syste m from a ny tele phone i n the sys t em. T h e line you a r e answer ing does n ot hav e to appea r o r r ing at ...
60 / An swerin g ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 An swe r DN s an d A nswer k eys You can u se a n Answer DN butt on to monit or call s to anoth er tele phone. The c alls that come t o the m onitore d tele phone that pr ovide an appea rance on the A ns we r D N but to n are det er mi n ed by the sy st em - ...
Ans wer i ng ca ll s / 61 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Creating a Conference C all You can ta lk to t w o pe opl e at on ce. 1. Make s ure you have two cal ls, one ac tiv e a nd one on hold. 2. Pre ss . 3. Pre ss t he ap propriat e butt on to re tri eve the held c all ( thi s is auto matic on th e M7100 a nd ...
62 / An swerin g ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 On an M710 0 o r T7100 t elepho ne: 1. Pre ss , t o place o ne c al ler on ho ld. Pr es s again , to pu t the c alle r you want t o kee p on hol d. 2. Pre ss . The ca ll is disc onnect ed. 3. Pre ss t o speak t o the re m a ining p arty . In de pe nd en t l ...
Ans wer i ng ca ll s / 63 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Sp li t tin g a conf er en ce You can ta lk with o ne pe rson wh ile the other pers on is on hold . On a T7316 , T 7316 E, M7 208, M73 10 or M7 324 tele phone : 1. P re ss the li n e butt on of the pe rso n you wan t to s peak to . Th e o th er pe rson i ...
64 / An swerin g ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Listeni ng to a c all as a g roup To al low people i n your off ic e to lis ten in on a call using Group Lis teni ng, pres s . Co ntinue to speak to the call er th rough th e telep hone hands et. The voi ce of t he call er broadc asts thr ough the spe aker o ...
Ans wer i ng ca ll s / 65 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Usin g h andsfr ee/mut e The abili ty to us e handsfre e ha s t o b e turn ed on or off for eac h tel eph on e. The ty pe of handsfree ca n be changed. See ‘‘ Changing handsf ree for a t elepho ne ’’ on page 68 . Hands free must be se t to Std or ...
66 / An swerin g ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 M akin g c all s wi th out li f tin g th e ha ndse t 1. Pre ss the hand s f ree bu tto n. If you do not ha ve a prime lin e assign ed to your te lephon e, pres s a line bu tto n. The int ernal m icr oph one and s peak er a re a uto m a tica lly turned on. No ...
Ans wer i ng ca ll s / 67 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Us ing ha nd sf ree On model s wit h sepa rate handsfree and mute bu ttons: • Th e i ndi ca to r n e x t t o t he h a nd s fr ee butto n is s ol i d when you ha nd s fr ee i s a c tive and tu rns off whe n t he tele phone i s set t o ha nds et or he a ...
68 / An swerin g ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Cha ng ing ha nd sf ree f or a te lep hon e You can pro g ram the t ype of hands free use d with e ach te lephone . You n eed t he pr o g ramm ing t emplate f ound a t the f r o n t o f t his g u i d e . S ee ‘‘ Gett ing s tarte d with Norst ar ’’ on ...
Ans wer i ng ca ll s / 69 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de A handsf ree/mute b utt on is a ut omati call y assi gned t o a Nors tar o r B ST t elepho ne tha t is pro g rammed w ith handsfree an d is alw a y s l o cate d in t he l ower right- hand c orne r o f the nu mer ic dial pad . For T 720 8 and T73 16 telep ...
70 / An swerin g ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Turning P rivacy on or off for a call Line s in your syste m can be confi gure d to ha ve aut omat ic pri vacy. If a l ine is no t pro g r am m e d wi th p r iv acy , an yone wi t h t he lin e as s i gn e d t o th eir t elepho ne can joi n y our call by pre ...
Ans wer i ng ca ll s / 71 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Checki ng ca ll length using Call D uratio n Ti mer By pr essi ng , y ou can see how long you spent on you r last call , or how lon g you have be en on your present cal l. Displays Disco nnec tin g b y acci den t If you accide ntall y d rop the h andse t ...
72 / An swerin g ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 ...
P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de M aki ng call s There are m any ways t o m ake a call , de pending on the progr amming a nd t he typ e of call, as foll ows : • Pic k up the hands et and dial . Th e N or s ta r syst e m supports thr ee met hods of dia ling. Se e ‘‘ Chang ing how you dia l your calls ’’ ...
74 / Maki ng ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Wai t for the t elepho ne t o be ans wered. I f no one ans wers, pr ess LA TER to use the Ri ng Agai n (page 8 0 ) or Message (page 132) f eature , or press PRI ORITY to m ake a p rior it y cal l . You can not use Ri ng Ag ain on you r c urrent cal l. You ca n o ...
Maki ng calls / 75 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Cho osing a line using a line button You have one l ine butto n fo r e ach l ine a ssigne d to your telephone . Pre s s the li ne b ut t on to s el ec t the l ine you w an t to a ns w e r o r u s e to make a call. Having s eve ral line butt ons a llows you imme ...
76 / Maki ng ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 code is u s ed i n t he s ame way a s t he line p ool acce ss cod e, but you may need t o dial fe wer following num bers if th e route is s et u p t o a ut o mati cally dial part of the call num ber. Your ins talle r or custo mer s ervic e repre senta tive progr ...
Maki ng calls / 77 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de M aki ng ca lls fr om an IS DN ter m in al ISDN ter minals do n o t hav e line keys or intercom key s as do No r s tar a nd BST t el ephones . T o make an outgoing cal l f rom an I SDN t ermina l, acc ess an ext ernal l ine by e nterin g a line pool co de or by ...
78 / Maki ng ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Us ing Pre - dial Pre -dia l allows you to ente r a tel ephone nu mber, chec k it, then cha nge i t before a ctual ly m aki ng t he call . T h e call is not di aled unti l you sele ct a line or li ne pool, or pick up the hands et. You can p re-di al b oth exte r ...
Maki ng calls / 79 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Ma king a p r io rity c all 1. Pre ss . 2. Wait for a c o nnection, t hen speak. A person who receive s a p riority ca ll wh ile o n a nother cal l has ei ght sec onds to acc ept or bl ock t he ca ll . For info rm ati on abo ut b locki ng calls , see ‘‘ Usi ...
80 / Maki ng ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 You c an m ake a p riority c al l only whi l e y ou r telephone d ispla ys: Using Rin g Ag ain Use R ing Aga in when y ou c a ll someo ne on your No rstar s ystem a nd their t elepho ne is busy or there is no answer . Ring A g ain ca n tel l yo u when the y h an ...
Maki ng calls / 81 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Displays You canno t use Ri ng Again o n your curr ent call. You can o nly us e Ring Again whi le yo u h ave a bus y signal on a n interna l c all or line poo l reques t , o r while an intern al ca ll is ri ngi ng. Press Y ES t o use R ing Ag ain. Press NO if y ...
82 / Maki ng ca lls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 ...
P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Auto Attenda nt The bui lt-in Auto At tendan t aut om a tica lly a ns wers an d d ir ects incomin g cal ls, which ca n reduce or elim in ate the wor kload for the p erson who a nswer s inc oming ca ll s fo r an of fi ce. T he Auto Atte ndan t car rie s o ut thr ee t asks: System ...
84 / Auto A ttendan t C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Custom C al l Routing (CCR) The jo b o f a nswer ing and t ransf err i ng cal ls can b e ta ken ov er by CCR. When som eone call s on line s monit ored by C CR, t he syste m answers the cal l and p lays a gr ee ting you have recorde d. Cal lers using a to ne d ...
Auto A ttendant / 85 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de CC R befor e the tel ephones in th e group t hat a re prog rammed to forwa rd afte r thre e rings. A CCR ca ll is for warded by F orward on B usy, t he Ca ll Fo rward fea ture code, and Call back progra m m ing . Be su re to keep t hi s in m ind whe n pro gra ...
86 / Auto A ttendan t C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 • Writ e down th e gre etings or sc ripts t hat y ou want t o r ecord as the comp any gree ting and busine ss c losed gre etin g. Refer to e xamples in ‘‘ R ecordi ng customi zed g reeti ngs fo r Sys tem Answe r and CCR greet ings ’’ o n page 94. • ...
Auto A ttendant / 87 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de B ec au s e Sy s t em A n sw e r a ns w er s ca ll s a n d th e n puts t h em o n hold, th e fe at ure shoul d be tu rned off when no one is at the telephone to retr ieve th e ca ll s. Tu rning CCR on or of f 1. Pre ss . The di spla y shows th e cu rrent st a ...
88 / Auto A ttendan t C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 5. Pre ss CHANGE and enter t he in ternal n um ber of the tele phone you want t o a ssi gn as the at ten dan t telephone . Ch an gi ng th e lan g ua ge fo r S yst em An sw er a nd CCR The programm ed greetin gs used wi th the auto atte ndant features a re avai ...
Auto A ttendant / 89 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Setting ring delay before System An swer takes a c all You need t he progr amming temp late f ound a t th e f r ont of t his gui de. See ‘‘ Gett ing starte d with Norst ar ’’ on page 15 for more infor matio n. 1. Pre ss . 2. Pre ss (the d e fault Syst ...
90 / Auto A ttendan t C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 If CCR is pr ogram med t o answ er t he call i n less than tw o ring s, the ca ll i nformat ion may not be ca pture d and fo rwar ded t o tele phone s i n the CCR gro up. Add ing/r emovi ng tel epho nes fro m CCR gro ups The gre eting you cr eat e for CCR tel ...
Auto A ttendant / 91 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Using the pre-reco rded greetings Pre -recorded gr eetin gs are always used when the S y s tem Ans wer or CCR ar e tur ned on , even if you do no t c re ate pers onali zed r ecordin gs. T h e pre- recor ded greet ings can be tu rned of f (not era sed) a nd/or ...
92 / Auto A ttendan t C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Syst em Answe r on: Yo u h a v e reac h ed Blu ebi r d C onsu lti ng. A ll of o ur op erato r s are busy . If you know t he e xtensio n t hat you want , and are using a t ouch t one phon e, pl ease dial it now. Or, hol d th e line and your cal l will be answer ...
Auto A ttendant / 93 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Ti me av ail abl e f or cus to mi zed g re eti ngs You have a tota l of 96 se conds of reco rdin g time to al locat e to a ll gre et ings. If you begin by recor ding a 15-seco nd company gre etin g, there are 81 seconds avail able for the rema ining g reeti n ...
94 / Auto A ttendan t C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Re co rdi ng cu st omi zed gre et ing s f or Syst em Answer an d CCR greetings Bo th Syste m Answer and CCR m ust be t urne d off to use t his fe ature. The cu s to mi ze d g re eti n gs a re n o t a v ai l ab le to S y st em An swer a n d CCR wh il e you are ...
Auto A ttendant / 95 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de greet ing, or Of f t o turn th em of f. If your syste m doe s not have t he capa bilit y t o allow you to re cord yo ur own v e rsio n o f t he syste m greet ing (D, E , F, a nd G), you may selec t Sy s to turn on the p r e- recor ded gree tings, or Off to tu ...
96 / Auto A ttendan t C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Pr ogrammin g o r chan gin g CCR destinati ons 1. Pre ss •°‹‹ and e n ter t he System Coor dinator pass w ord (t he default password is ¤‹fl›fl ). 2. Pre ss NE XT until t he dis pl ay s hows CCR tre e . Th e c ho i ces a re S HOW , EXIT , a nd PR ...
Auto A ttendant / 97 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Time savers fo r maki ng c alls St orin g a n umber on a me mor y bu tton f or Autodial Yo u ca n pr og ram mem ory b u tto ns for on e-t ouc h di al ing o f i n ternal or e xter nal tele phone numbe rs. Bu ttons use d for line s, a n swer D Ns, o r handsfre ...
98 / Auto A ttendan t C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 For th e M7100 or T7100 telephone , an e x ter na l autodi a le r ca n be pro grammed only by u sing a line and not a line p o ol. Usi ng in te rc om as th e line for A u to dia l If you press the but ton wi th th e ∆ la be l as th e l in e f or an e x te r ...
Auto A ttendant / 99 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Using Last Numb er Redial Press to re dia l th e las t e x te r nal n u mb er you d iale d . Last Number Redia l record s a maxi m u m of 24 digit s. Pre ven ting a te l ephon e fr om us ing La s t Numb er Redial La st N um b e r Red i al c an b e re str icte ...
10 0 / A u to Attenda nt C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 5. Pre ss ‘ thre e times. The d isplay sh ows Restriction s . 6. Pre ss ≠ twi ce. 7. Pre ss ‘ . The d ispla y shows Al l ow l as t no : . 8. Pre ss CH ANGE to choose Y (Ye s) or N (No) . Displays Using Speed Dial Norst ar provide s two types of speed ...
Au to Atten dant / 10 1 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Cha ng ing a nd a ddin g Sys tem Sp ee d Di als Syste m Spe ed Dial cod es are nu mbere d fr om 001 to 25 5. The system coordi nat or a ssign s numbe rs t o Syst em Speed Dial c o des for the en tire syst em . S ee ‘‘ Adding or changing a syst em sp ee ...
10 2 / A u to Attenda nt C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Ma ki ng a sp eed dial call You can q u ickly dial exter nal tele phone numbers that ha v e be en pro grammed onto spee d dial codes . 1. Pre ss . 2. Ente r the appro pr iate t h r ee -digit speed d i al code. Y ou hav e en t ered a code o utside t he co de ...
Au to Atten dant / 10 3 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Using Saved Number Redial You ca n save th e number of th e ext ernal call you are o n (p rovi ded you di aled t he call ) so tha t you c an call it a gain la ter. E ach tele phone ca n sa ve one num ber a t a time wi th Saved Num ber Red ial, n ot one num ...
10 4 / A u to Attenda nt C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 4. Pre ss ≠ . 5. Pre ss ‘ thre e times. The d isplay sh ows Restriction s . 6. Pre ss ≠ twi ce. 7. Pre ss ‘ twice . The displ ay s hows Al lo w s ave d no: . 8. Pre ss CH ANGE to choose Y (Ye s) or N (No) . Displays You have saved a speed dial n umb ...
P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de H andling ma ny calls at o nce Usin g Hold You can te mporari ly sus pend a ca ll by pressi ng . When a call is on hold , an in dicat or flas he s on all telephone s th at have ac ce ss to t h e li n e. T he cal l ca n be re tri e v e d f r om an y o f the s e t elep hon e s. On ...
10 6 / H andl ing m any c alls at o nce C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 3. Pre ss the l ine bu tto n of the c all. You may hear i ndica tions fro m the fa r end tha t you ar e on hol d (for example , tones or mu s ic). 4. When t he pe rson you wer e t alkin g to re turns you hea r t h em through yo ur t eleph one ...
Ha ndl i ng m a ny c al l s at on ce / 107 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Using system-wi de cal l ap pearance (SW CA) Th is fea tur e al lows a ca ll to maintain a n appe aranc e o n t he S yst e m W id e Call Appe aranc e (SWCA) butt ons t o a group of us ers for the li fe of t he call. There are 1 6 S WCA c ...
10 8 / H andl ing m any c alls at o nce C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Eac h gr oup tel ep hone mus t eit her have a lin e appe ara nce o f t he ca ll co ming i n, or a free in te rcom button to be abl e to retri eve a SWCA call . The numbe r of SWCA key s that c an be ass igned will depe nd on avail able button ...
Ha ndl i ng m a ny c al l s at on ce / 109 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de SWCA indicator s, call status states (auto assign) Ou tgoi n g cal ls When you ma ke a n outgoi ng call using the int ercom key on your te lephon e, th e ca ll i s a uto m a ti ca ll y tr a n sf er r ed t o th e f irs t a va il a bl e S ...
11 0 / H andl ing m any c alls at o nce C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 No f ree c al l ke ys If all t he SWCA keys are cur rently occupi ed when a new c all c omes i n, you can s till put the call on H old. • If a S WCA key h as b een fr e ed up be t ween th e t ime y ou a nswere d the cal l, a nd when yo u wa ...
P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Tr ansf er ring c alls Using th e transfer feature Transf er al lows you to direc t a call t o a tele phone i n your Nors tar syste m, wit hin the Norsta r ne t work, o r exte rnal to Norsta r. Tr an sf er ring a ca l l 1. Pre ss . 2. Call the person to whom yo u want t o tr ansf ...
11 2 / Transfe rri ng calls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Tr an sf er ring ex te rna l ca lls If an ex ter nal call i s t ransf erred to a bus y tele phone, or not a nswere d aft er a few rings , the call autom atic ally rin gs agai n a t the t eleph one from which i t w as tran sferre d, and the disp lay indic ...
Transferri ng calls / 11 3 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Displays Yo u are ta lking t o the perso n y ou w ant t o tr ansfer the c a ll to. Pres s RETRY if you decid e to trans fer the cal l t o someon e els e. Pr ess or JOI N to tran s fe r the c a ll . Th e person to who m you tr ied to t ransfer a call did ...
11 4 / Transfe rri ng calls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Usin g Camp-on You c an trans fe r an ext e rna l call t o anot her t el ephone, even if al l its line s ar e busy. 1. Pre ss . 2. Di al the number of the telephone yo u w ant to camp the call to. Cam ped call s a ppear on a line but ton on th e rec eivi ...
Transferri ng calls / 11 5 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Parki n g a c a ll Yo u ca n su sp e n d a cal l so t h at i t can be re tr i eved f ro m any t e lep hone in yo ur system. 1. Pre ss . 2. U se th e Pag e fe at ure ( ) or press PAGE to an nounce th e re tri eval co de di splay ed by your tele phone . R ...
11 6 / Transfe rri ng calls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Using Ca ll Park When you par k a call , the sys tem assi gns o ne of nine code s for the retri eval of th e c al l. The s e codes c onsi st of t h e Ca ll P ark pr efix, which may b e an y di git f rom 0 to 9 , p lus a two-digit cal l numbe r betwe en 0 ...
Transferri ng calls / 11 7 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Displays Usin g Callback When you di rect a call y ou ha ve answere d to anot her t eleph one, th e syste m mon i tors th e call to mak e s ure i t is answ ered . If no on e an swers the call wi thi n a set len g th o f ti me, t h e syste m dir ect s it ...
11 8 / Transfe rri ng calls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 ...
P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Forwarding your calls Fo rwardi ng your c all s t o with Norst ar Press and enter the num ber of the intern al te lephon e to which you want your call s fo rwarde d. Use Line Redi recti on to forward calls outsi de the system. Line red irection ta k es p rec ed en c e ove r C al ...
12 0 / For warding y our calls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Ove rr id ing Ca ll Fo rwar d If you ca ll someone who ha s t heir c alls forward ed to you, your c all rings at t hat re ceivi ng tel ephone even t houg h t hat te lephon e has been set to forwa rd ca ll s to you. Ch an gi ng th e auto m ati c Ca ll ...
Forw arding y our calls / 12 1 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Fo rwar d on bu sy Fo rw a r d on bu s y re d i r e ct s your ca ll s to a noth er tele phone on your Norst ar sys tem whe n y ou are busy on a ca ll, o r when you h a v e D o N ot D i s tu rb act iva ted a t your tele phone. For st ep-b y- step i n ...
12 2 / For warding y our calls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Fo r w a r d o n b u s y ta k e s p r i o ri t y o v e r DND on B u sy . If a n exte rn al ca ll us es a t arge t l ine , th e c all i s p rocesse d acc or di ng to th e pro gramming of the ta rget l ine. If the ta rget l ine is busy, the cal ler m ay ...
Forw arding y our calls / 12 3 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Li ne Red irect io n Li ne R edi rec ti on al low s y ou to s end y o ur e xte rn al cal l s t o a telephone out side t he office . You may choos e to redire ct a ll y our extern al lines or onl y s o m e o f t he m. Line Redi recti on takes preced ...
12 4 / For warding y our calls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Ca nc eli ng L ine Re dire cti on 1. Pre ss . 2. Se lect t he l ines you no l onger wa nt to be redi re c ted. Allo wi ng a te lepho n e t o re dire ct cal ls You can tur n t he re direct c alls featur e on and of f. You n eed t he pr o g ramm ing t e ...
Forw arding y our calls / 12 5 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Tu rnin g t he r e dir e c t ri ng for a t ele phone o n o r o ff You can program a telephon e t o ring brie fly (200 m illi sec onds) when a c all i s re dire ct ed on on e of its lines . You need t he progr amming temp late f ound a t th e f r ont ...
12 6 / For warding y our calls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Displays wh ile canc eling r edirection Enter a vali d line pool access c ode. You have attempted to redi rect a line, b ut so m e one else has alr eady r edirected t hat li n e. Press or OVERRIDE to over ride the previo us redir ectio n a nd redir ec ...
Forw arding y our calls / 12 7 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de How Line Red ir ecti on is dif fere nt fro m Cal l Fo rwar d C al l Fo rw ar d fo rw ar d s all ca ll s th at a rr iv e a t a p ar tic ul ar telephone to anoth e r tele phone wi thin the Nor star sys tem or ove r ext ernal ISDN l ines . Line R edire ...
12 8 / For warding y our calls C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 ...
P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de C ommu ni cating in the office Pagi ng Pag ing all ows you to make a nnou ncements over t he Nors tar sys tem using t he telephone spe akers , or your louds peak er sys tem, i f one is ava ilabl e. M aki ng a pa ge an n ou nc e me nt 1. Pre ss . 2. Ch oose a page typ e. P age ty ...
13 0 / Com m uni ca t i ng in t he of fi ce C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Act iva ti ng and de ac tiv at ing t he ab ili ty to pa g e You n eed t he pr o g ramm ing t emplate f ound a t the f r o n t o f t his g u i d e . S ee ‘‘ Gett ing s tarte d with Norst ar ’’ on page 15 for m ore in format ion. 1. ...
Co m mu ni ca ti ng in the o ff i ce / 13 1 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de A zone i s any group of sy s tem t elep hones t hat you wa nt t o group toget her for pagin g, regardle ss of the ir locat ion. Your ins talle r programs whet her a t one s ounds before a page begins, and t he m aximum number o f sec on ...
13 2 / Com m uni ca t i ng in t he of fi ce C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Us ing Page w ith ex tern al pagi ng equ ipment When you make a pag e that uses ext ernal pa ging equip ment (ex ternal p age or combine d p age), the Long Tone s feat ure i s automat ical ly acti vated for t he e x ternal pa ging s y ste ...
Co m mu ni ca ti ng in the o ff i ce / 13 3 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Can c elin g a me ss ag e y ou have se nt 1. Pre ss . Th e displ a y shows Cancel for : . 2. Ente r the int ernal num ber of the p erson to wh om you se nt th e m es s age . Vi e wing you r m essage s Yo u ca n re ceiv e up to fou r m e ...
13 4 / Com m uni ca t i ng in t he of fi ce C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Rem o vi ng it em s fr om y our message list You can era se a message wh ile you are v iewing it in y our m es s age list. I f t he m ess age i s fro m your voice m essa ge c ent er, this only erase s t he mess age noti ficat ion at your ...
Co m mu ni ca ti ng in the o ff i ce / 13 5 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Yo u have t ried to send a mes sage to an inv ali d int ern al numbe r or to a t elephon e t hat is out o f se r vi ce . SH OW ap pear s only if y ou have outst anding mes sages. Pre ss SHOW to rev iew m essages y ou ha ve sent. Pr ess ...
13 6 / Com m uni ca t i ng in t he of fi ce C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Usin g Voice Call You can make an announce ment or begi n a conve rsatio n thr ough t h e spe aker of a nother tel ephone in th e system. Ma ki ng a V oic e Ca ll Press . Mu ting Voi ce Call tone s When a v oice call be gins a t your te l ...
Co m mu ni ca ti ng in the o ff i ce / 13 7 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Pre ven ting V oi ce Cal ls t o your te leph one us i ng Voice Call Deny Press . Voice call s ri ng like re gular int ernal call s. Your other ca ll s pr oc eed n orm ally . Cancelin g Voice Call Deny Press . Displays The line i s open ...
13 8 / Com m uni ca t i ng in t he of fi ce C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 ...
P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Tracking your i ncoming calls Usin g Cal l Log Tel ephones can a utoma tica lly log Cal l Displ ay inf ormation for ca lls on an ex terna l line. The line must ap pear on tha t te lephone b ut it does not have to be a ringing l ine. If you r syste m i s eq uipp ed with t he a ppr ...
14 0 / T ra ckin g y ou r inco mi ng ca ll s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 To us e t he fea tu res o n t he fol lo wi ng page s, your telephone mu st ha ve sp ac es av a il ab l e in i t s C a ll lo g . Y o u r i nstal le r or c us t om er s er v ic e repre sent ative program s each tele phone with an approp ri ...
Tr ac king you r i nco m ing ca ll s / 141 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de De leti n g old lo g items ( autob ump ing) Your log has a set numbe r of i tems that it can hold. When it becom e s ful l, new c alls cannot be l ogged. Whe n y our log is ful l, Aut obumpin g aut o ma ti ca ll y delete s t h e o l des ...
14 2 / T ra ckin g y ou r inco mi ng ca ll s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 If you accide ntall y erase an item , you can re trieve i t. 1. Pre ss or UNDO i mmed iat el y af ter ac ci de nta ll y e ras i ng an it em. 2. Pre ss to exit . M akin g a c all us ing C al l Log You may f in d i t he lpf ul to place c a ...
Tr ac king you r i nco m ing ca ll s / 143 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de To e nt er Call Log u s ing your p assword 1. Pre ss t o ent er Ca ll Log. If you have p r ogrammed a pas sword, th e dis play s hows Pas swo rd: . 2. Ente r y our four-dig it password . If y ou f o rge t y ou r Call L og p as s w ord , ...
14 4 / T ra ckin g y ou r inco mi ng ca ll s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 The call er's numbe r is un avail able. _ i n di ca t es a n e w it em . ¯ indicat es th at the cal l was ans wered . § i n di cat es a l o n g di st a n ce ca ll. / i n di ca t es th a t t h e s to re d nu m b er has be e n short ...
Tr ac king you r i nco m ing ca ll s / 145 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Usin g Voi ce ma il If you subsc ribe t o a voice m essage servi ce ou tside y our office, you can acc ess t hat serv ice t hrough yo ur Norstar system. Your inst al l er or custo m er ser vice rep rese ntativ e progr ams your Nor s t ar ...
14 6 / T ra ckin g y ou r inco mi ng ca ll s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 ...
P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de C usto mi z ing y our telephone Fi ndi ng out wha t a butt on do es usi ng Butt on In quir y You can che ck t he func tion of an y lin e, inter com, or pro g ram m ed button on y ou r teleph one by pr essing . On t he M7100 or T7100 t elepho ne, Butt on Inqui ry s h ows you r int ...
14 8 / C u st om iz ing yo ur te le p hon e C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 2. Pre ss a numbe r on the di alpad to c hoose th e contra s t lev el you l ike bes t. On a two -lin e tele phone, you can use the UP an d D OWN di splay bu tto ns t o a djus t t he co ntra st. The n u mb er of con tr a st leve ls availab ...
Cu s t o m iz i ng y o u r t e l ep ho ne / 14 9 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Pro g r a mm i ng a fe a t ure c ode onto a mem ory b utt on You can pro g ram a featur e c ode onto a memor y butt on. In some c as es , pre ss ing th e butt on a second ti m e canc els the fea ture . Pr og ra mm ing f eat u re bu ...
15 0 / C u st om iz ing yo ur te le p hon e C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Displays The name of th e feat ure assig ned to a butt on is dis p la yed w hen yo u p re s s the bu tton. SHOW app ears when there is more information av ailable. Press or SH OW for a d di tio na l info r m atio n . If you are check ing ...
Cu s t o m iz i ng y o u r t e l ep ho ne / 15 1 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de L abe li ng y ou r s e t Th e Busi ness Ser ies Term in als ha ve labe l s t rip s that come wi th each set. The Norsta r M-series telep hone s h ave in divi dual ke yc ap labe ls. This sec tion su ggests th e process for setti ng ...
15 2 / C u st om iz ing yo ur te le p hon e C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 www.norte ln etworks .com (Cus tomer Support/S oftwa re Distri but ion, un der Product S electi on choose De skto p Ass istant ). Nor sta r b utton caps • Unlabeled, c lear b utt on caps wi th ap p ropri a t e green or gra y pap er fo r ...
Cu s t o m iz i ng y o u r t e l ep ho ne / 15 3 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de T 731 6E Bu s ine ss S er ies T er m ina l but to n d efa ul ts The de fault button assi gnments for the T73 16E Bu siness Seri es Te rminal (BST) depend on th e tem plat e applie d. Refer t o your Progr a mmi ng Reco rds to ide nt ...
15 4 / C u st om iz ing yo ur te le p hon e C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 T7316E BST u pper b uttons (PBX tem plate) T7316E BST u pper butto ns (Hybrid tem plate) T7316E BST lo w er b u t to ns (PBX and Centrex) 01 ∫Contrast 05 02 ∫ Show Time 06 03 07 ∫ Se nd Msg 04 08 ∫ S p e ed dial 01 ∫Contrast 05 ...
Cu s t o m iz i ng y o u r t e l ep ho ne / 15 5 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de T 731 6 B us ine ss S er ie s T er mi n al bu tto n def au lts The de fault button assi gnments for the T73 16 Busines s Ser ies Termina l depen d on t he te mplate ap plie d during start up. Refer t o th e Programmi ng Reco rd t o ...
15 6 / C u st om iz ing yo ur te le p hon e C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 T7316 BS T l ow er b u t to ns Button #/ Function Sq u a r e tem pl ate Button #/ Func tion 11 ∫Se t 221 1 7 ∫ Set 22 4 13 ∫Se t 222 1 9 ∫ Set 22 5 15 ∫Se t 223 2 1 ∫ Set 22 6 01 ∫Line 1 0 6 ç 02 ∫Line 2 0 7 µ 03 ∫Ca l ...
Cu s t o m iz i ng y o u r t e l ep ho ne / 15 7 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de M7 310 te leph on e bu tton d ef aul ts The de fault button assi gnment s for the M7310 tele phone dep end on t he te m p l at e a ppl i ed . Th e ex c eptio n is the defau lt numbering for the du al memory b utton s. R efer to ‘ ...
15 8 / C u st om iz ing yo ur te le p hon e C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 M7310 du al mem ory buttons M7 100 a nd T7100 te lephon e b utton defaul ts For fo r th e d e faul t te mpla te, t h e one p rogr am ma ble b utt on on t h e M 7100 and T71 00 t elep hone is µ . *1 2 ∫Se t 233 13 ∫Se t 221 *20 ∫S e ...
Cu s t o m iz i ng y o u r t e l ep ho ne / 15 9 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de M7 208 te lepho ne but ton de fau lts M7 324 te lepho ne but ton de fau lts Bu tto ns without a lab el are blank by default an d c a n be programm ed as autod ial or feat ure butt ons. The M7324N te lephon e has a two- line di s p ...
16 0 / C u st om iz ing yo ur te le p hon e C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 M7324 N m emo r y key assign ments Sq ua re ∫Line 1 ∫C all Fwd ∫Conf ∫Line 2 ∫Sp d Dial † ∫Line 3 µ ∂ ∫Line 4 ∫Sa ve No. œ Blank Bla nk ∫V ce Call Blank Bla nk π Blank Bla nk ∆ Blank Bla nk ∆ Hybrid PBX ∫Lin ...
Cu s t o m iz i ng y o u r t e l ep ho ne / 16 1 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Def au lt bu tt on a ss ign m en ts Defaul t featu res are a s s igned auto mat ical ly to the programmab le b u ttons on Norst ar tele phones a nd vary depending on the tele phon e. The d efault fe at ure s ar e list ed in t he ta ...
16 2 / C u st om iz ing yo ur te le p hon e C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 M o v i ng li ne bu t to ns You can move exte rnal line s to d ifferen t buttons on your telephone t o arran ge your lines in the way that make s the most sens e to you. If you have a CAP, you ca nnot move inte rcom, answer keys or h ands ...
Cu s t o m iz i ng y o u r t e l ep ho ne / 16 3 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Ch an gi ng th e ty pe of r in g You can choos e one of fo ur di stinc tive r ings for your telephone. Th is make s i t eas ier t o i denti fy y our tele phone i n an open offi ce. 1. Pre ss . 2. Pre ss , , , , or NEXT . Yo u he ar ...
16 4 / C u st om iz ing yo ur te le p hon e C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 ...
P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de U ser Pr ef eren ces The Us er Prefere nces sec tion of programm ing a l l ows y o u t o pr o gr am memo ry bu t tons, speed dial codes and ot her se ttings for any N o r star or BST teleph one on the sy s t em. For ex ample, an e mployee may want t o hav e the Do Not D is turb f ...
16 6 / Us er Pref ere nces C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Us e r P ref e ren ce s pro g ram mi ng is av a il abl e un de r U se r Pr efe renc e s un der the headin g Te rmina ls &S et s . Sub- h eadi ngs in User Pr eferences Ch an gi ng bu tton prog r a mm i ng Press ≠ at Bu tt on prgr mi ng . The displ ay ...
Us er Pr efer ences / 16 7 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Inf ormati on about i ndiv idual di spla ys you ma y see is describe d at the end of th is sec tion . Ch an gi ng a Us e r S p ee d D ial 1. Pre ss ≠ at Us er S peed D ial . The di spla y shows th e nu mber of s pee d dial c odes th at ar e av ai labl ...
16 8 / Us er Pref ere nces C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Ch an gi ng C al l Log op ti on s 1. Pre ss ≠ at Ca ll log opt’ns… 2. Pre ss CHAN G E unti l y ou see the opt ion y ou want to use. See ‘‘ Call L og op tio ns ’’ o n page 140 Ch an gi ng ho w c alls are diale d 1. Pre ss ≠ at Dialing opt? ...
Us er Pr efer ences / 16 9 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Displays The re are 10 memor y button s a nd 1 2 dual memor y b uttons on t he teleph one you are viewi ng. Pr ess ‘ to begin lo ok ing at wh a t is on e ac h b u tton. A line ap pears on th e but ton. You can not stor e a fe a tu r e o r numb e r o n ...
17 0 / Us er Pref ere nces C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 ...
P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Programming Hunt Gr oups The Hunt Grou ps fe ature al lows a group of Norst ar or Busi ness S erie s Termin a ls) BST t elepho nes to be call ed b y a sin gle di rectory numbe r , ens uring t hat cal ls are eas ily ro uted t o the a ppropr iate gro up. Hunt Gr oups are use d in s ...
17 2 / P rogra mming Hun t Grou ps C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 • wher e a ca ll goes if all me mbers are busy Not e: Vi deophone s sh ould not b e pla ced in Hunt Gr oups. Hu n t G roups all ow one B cha nnel conne ction at a time and vide ophones use two B ch a nne ls. Fe atu res affe ct ed by Hunt Gr o up ...
Pr ogrammi ng Hunt Groups / 17 3 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Co ns u lt you r cus tome r se rvice re prese ntati ve to dete rm i ne your Hu nt Grou p number range. N ote : Y our sy s te m DN m us t be a t le as t th r ee d i gi t s l o ng to al lo w H un t Gro ups. You need t he progr amming temp late f oun ...
17 4 / P rogra mming Hun t Grou ps C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 5. Pre ss MO VE to move an exis ting membe r to anothe r place wi thi n the Hunt Group. The di spla y sho ws the member number follow ed by an arrow. 6. Ente r the ne w pos ition numbe r fo r the e xten sion . 7. Pre ss to exit o r ‘ to conti nu ...
Pr ogrammi ng Hunt Groups / 17 5 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Sett ing th e di st rib ut ion m od e There are t hree modes of cal l dist ribu tion: • Bro adc ast — rin gs e ach telep hone in t he gro up simulta ne ously. C alls ar e handle d o ne at a t ime . Subsequ ent c al ls are queue d. As soon a s ...
17 6 / P rogra mming Hun t Grou ps C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 5. Pre ss CH ANGE t o s e t th e mo d e: S e que nti al , Rotary , Br o adc ast . 6. Pre ss to exit o r ‘ to conti nue programm ing. Se tti ng the h unt d elay This set ting a llo w s yo u to pr ogram the nu mber of ri ngs th e sys tem perm its ...
Pr ogrammi ng Hunt Groups / 17 7 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de 3. Pre ss ≠ . The d ispla y shows Me mbe r DN s: . 4. Pre ss ‘ until t he di s play shows If busy: . 5. Pre ss CH ANGE t o s e t th e mo d e : Bus yT o ne , Ov erf low , Que ue . 6. Pre ss to ex it o r ‘ to conti nue pro gramming. Pr ogram m ...
17 8 / P rogra mming Hun t Grou ps C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 6. Pre ss CH ANGE to chang e the o verf low position. 7. Ente r the new o ve rf low posit ion. 8. Pre ss to exit o r ‘ to conti nue programm ing. Se tti ng the n ame This setting allow s yo u to progr a m the Hunt Gr oup n am e, su ch as SE RVIC ...
Pr ogrammi ng Hunt Groups / 17 9 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de 6. Pre ss to ex it o r ‘ to conti nue pro gramming. Assigning a d istinctive ri ng pattern to a Hunt Gr oup You can ass ign di stin ctive ring pa ttern s to your Hunt Gro up so t hat ca l ls can b e ra ted in prio rity for t he g roup. These dis ...
18 0 / P rogra mming Hun t Grou ps C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Usin g Sil ent Mo ni tor Aft er you have the sil ent moni tor paramet ers s et up, y ou will be a ble t o u s e yo ur SM supe rvisor two- lin e dis play te lephon e to mo nitor ext ernal Hunt gro up calls. Refe r to t he Compact ICS Ins ta llatio ...
Pr ogrammi ng Hunt Groups / 18 1 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de W hi le a c all is being moni tored , y ou can choo se to: • move t o anot her Hunt gro up member ( OT H ER ) • join t he curren t convers ation ( JO IN ) • ex it t h e si l en t moni t ori n g ( EXIT ) When you jo in a moni tored cal l, you ...
18 2 / P rogra mming Hun t Grou ps C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 F eat ur e no te s • You can only mo n itor extern al hunt gr oup cal ls . • You must rel ease all calls on your su perviso r tele phon e b ef o r e you att empt to ru n a mon i tor ing s essio n. • The DN yo u choos e to monit or m ust be a ...
Pr ogrammi ng Hunt Groups / 18 3 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de • Us i n g a h e ad se t a uto m a ti ca ll y de fau l ts Si l e nt Mo n i to r to m u t e. T h is i s t he r ecomme nded wa y of using t he S ilent Mo n itor fe atur e. • Messa ges rec eive d b y the sup ervisor d u ring a silen t mon itoring ...
18 4 / P rogra mming Hun t Grou ps C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 ...
P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Using th e Hosp ita lit y feat ure s This sect io n de scr ibes the Hospi t ality Se rvices fe atur e whi ch i s us ed to admi nist er room and ala rm s erv ices in s mall to me diu m - sized fac ilities suc h a s ho te ls, m otels , or hospi tals . There are thre e types of sets ...
18 6 / U s in g th e Hosp ita li t y feat ure s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 4. Pre ss ‘ until t he di s play shows Hos pita lit y . 5. Pre ss ≠ . Desk p swd: disp lays. (d efault i s 4 6 7 7) 6. Pre ss CH ANGE . Ne w ps wd : displays 7. Enter a ne w p as swo rd, th en pr ess OK . Con d p swd Ch ange thi s ...
U sin g th e Ho s pita lit y f eatu r es / 18 7 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Pro grammi ng roo m inf ormat ion Use th is s etting to ass ign set DNs to a spec ific room. 1. Pla ce t he ap propriat e progra mmi ng overl ay on the se t y ou are usin g t o do pr ogramming . 2. Pre ss ( CONFIG). The displ ay sho ...
18 8 / U s in g th e Hosp ita li t y feat ure s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 3. Pre ss (ADMIN). T h e displ a y shows Term inal s& Sets . 4. Pre ss ‘ until t he di s play shows Hos pita lit y . 5. At the Hos pital it y hea ding, pr ess ≠ until Se rvic e tim e di spla ys. 6. Pre ss ≠ . H o ur : 00 di ...
U sin g th e Ho s pita lit y f eatu r es / 18 9 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Sett ing the room cond ition You can u se th is f eatur e o n a room set or adminis tra tio n set to: • set the roo m state to se rvice done ( Srvc don e ) • set the roo m sta te to Need s serv ice ( Need s sr vc ) • query the ...
19 0 / U s in g th e Hosp ita li t y feat ure s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Prog ramming th e alarm feat ure If you wa nt to allow the room sets to progra m wake-up alar ms, t he re ar e a coupl e of progra m setti ngs tha t need to be ente red. 1. Pla ce t he ap propriat e program m i ng overl ay on the s et ...
U sin g th e Ho s pita lit y f eatu r es / 19 1 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Us in g th e Adm ini st ra tion se t t o co nt rol a lar m s Onl y a Hosp ita lity S erv ices s et can use t his alarm a d ministra tion fea tur e. This feature is also ass ociat ed with a room nu mber, and can not be used on common ...
19 2 / U s in g th e Hosp ita li t y feat ure s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Us in g th e a lar m To set a n al arm o n a di gi ta l tele phon e: 1. Pre ss The d ispla ys sh ows Alr m:07 :00 OFF 2. Do one o f the fo llowing: If th e al ar m is co r r ec t, p res s ON /O FF .T he set displ ays: Al rm :07: 00a m ...
U sin g th e Ho s pita lit y f eatu r es / 19 3 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Tu rnin g o ff an al arm When the alar m rings, the use r can re lease the ri ng b y d oing one of the fol lowing, d ependin g on the ty pe of te lephone in the room: Dig ital s et: Pr ess any b u tton except . Analog set: Lift an d ...
19 4 / U s in g th e Hosp ita li t y feat ure s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 ...
P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Telephone feat ur es Insta lli ng Busi ness Seri es Termi nals If you are c o nnecting a Bu si ness Serie s Ter m inal (BST) for the first t ime, refer t o the followi ng ill ustrati ons as a guide . Installing th e Bu siness Seri es Ter minal conne ctions Installin g to a d esk ...
19 6 / Te l eph one featur es C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Mo unt in g a B usi ne ss Ser ie s Term in al o n th e w all Mou nting a Business S eries Te rminal o n th e wal l I nsta ll ing w i thou t t he an gl ed bas e ...
Teleph one features / 19 7 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Mou nti n g a Business S eries Term inal usin g th e stand Mou nt the tel ephone onto the scre ws and slide it down . M ount the s tand as s hown and inser t screw . Use t he sc r ew that came wit h yo ur keyst atio n. Us e the key hole slots on the sta ...
19 8 / Te l eph one featur es C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 I nsta lling Norsta r t el epho nes If you are connecti ng a Norsta r te lep hone fo r the fir st t ime, refer to the i llust ratio ns below and use a s a guidel ine. In s t al li n g a N o r s t ar te lep ho n e Connect to jack wired from distribution ...
Teleph one features / 19 9 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de M oun tin g a Norst ar tel eph on e o n the wa ll 12 34 56 ...
20 0 / Te l eph one featur es C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Naming a tel epho ne o r a li ne You can a ssi gn names to iden tif y ext e rnal li ne s, target lin es, and te le phones as sig n ed to s peci f i c pe o pl e. D ur i ng a c al l, the name (i f p rog r am med ) is sh o wn o n th e telephone d is p la ...
Teleph one features / 20 1 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Sto ppi ng call s fr om ring ing at yo ur telephone: Do Not Disturb (DND) St oppi ng cal ls Press t o st op call s from ringing at your te lephone . Onl y priori ty calls ri ng at y our telep hone. A l ine butt on fla s h es when you re ceive a call, bu ...
20 2 / Te l eph one featur es C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Do Not Distur b preve nts voice ca lls from ale rti ng at your tel ephone. Voice ca ll s ar e p res e n te d as n o rm al i nt e rc om c al ls . Usin g Backgr ound Music Lis ten to musi c th rough your telephon e sp eaker b y pres s ing . Your insta ll ...
Teleph one features / 20 3 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Using th e device attached to the in ternal analog term inal adapter The in ter nal a nalog termina l adapte r (I-AT A ) conne ct s a s tandar d a na log voi ce device t o your Compact ICS . T hese i nc l ude s uch d evic e s a si ngle - l ine t elepho ...
20 4 / Te l eph one featur es C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Call For ward ˚• › Cancel ˚£ › Di rect s y our ca lls to anoth er te lephone con nect ed to your Norst ar syst em. Enter the f eatur e c ode followed by the int ern al numbe r of the telephone t o receive the fo rwarded c alls. Call Forward ca ...
Teleph one features / 20 5 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Confere nce ˚• ‹ All ows you to estab lish a three- way confer ence bet ween yo u, on e exte rnal call er and on e inte r com c aller. To est ablish a c onferen ce call: • Make o r a n swer t he first call. •E n t e r ˚¤ . This auto matica ll ...
20 6 / Te l eph one featur es C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Hold (cont inued) Ex clusi ve Hold ˚ •‡· Allows you to put a n act iv e call on h ol d and preve n ts it from bei ng pick e d u p fr o m othe r tele p hones . Wh en T o n es are tur ned on , a hel d cal l re m inde r t one is h eard on ex t ernal ...
Teleph one features / 20 7 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Pr io rit y Ca ll ˚ •fl· Al lows you t o inter rup t an interna l c all in progres s o n a Norst ar t elephon e u sing Voic e Cal l Deny or Do Not Distur b. Th e call s at the telephone you are calling are automatical ly pu t on hold. Te lephones m ...
20 8 / Te l eph one featur es C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Usi ng a da ta co m mun icat ion devic e w it h the I - ATA The in ternal ana log term inal ad a pter (I-ATA) can conne ct a data c ommun i cati on de vic e such as a fa x mac hi ne, mo dem or a nsw eri n g mac hin e to the Comp act ICS. In som e cas e ...
Teleph one features / 20 9 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Pro gr ammin g an swe ring ma c hine s or modems t o an swe r cal ls au tomat ica l ly The de vice connec ted to t he Compact ICS us ing the I-ATA c an ring fo r an exte rna l line , or be s et up to ri ng when Ringing Servi ce (Ni ght Servi ce) i s t u ...
21 0 / Te l eph one featur es C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 ...
P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de IS D N I n te gr a te d S e r vi c es Dig i ta l N et w o r k ( I SD N ) t ec h no l ogy pr o v i de s a f a s t , a ccurat e a nd re liabl e means of s ending a nd re ce iving d ata , image tex t and voi ce infor m atio n t hrou gh the tel ephone syste m. By usi ng Basic Rat e I ...
21 2 / IS DN C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Not e: Syst e m tel ephone feat ures, oth er than Tr ansfe r and Ca ll Forwar d All C alls, a re not a vaila ble t o ISDN term inals. In a ddition , you cannot retr i ev e a p ar k ed ca ll , or reac h a D i re ct- Dial set by u sing th e D irect- Di al d igit from a n ...
ISD N / 21 3 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Co ns u lt you r cus tomer s ervic e re presenta ti ve t o dete rmine wh ether or not t his feature is c ompatibl e wit h your servi ce pr ovid er. Na me and n umber blo cki ng for B RI When a ctiva te d, al lows y ou to block the out going na me and/o r number on a ...
21 4 / IS DN C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Cal lin g th e numb er y ou r ca lls ar e for wa r de d to 1. Se lect a n ISDN line by sele ctin g a l ine butt on, a l ine p ool, or t he hands free but ton, or by l ifting t he hands et (if an ISDN l ine i s yo ur pri me lin e). 2. Co nsult your servi ce pro vider fo ...
ISD N / 21 5 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de M CID pr om pts Net wo r k Ca ll Di ver s ion ( pr o file 2) This fea ture i s a n etwork fu nction tha t al lows fo rwarding and redire ction of calls o ut side the Nor star n etwork when us in g an E TSI ISDN l ine. Fu n ct io n al i ty i s simi lar to t ha t o f E ...
21 6 / IS DN C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 ISDN applications ISDN terminal equi pment deli vers a wide range of powerful busin ess appli c ati ons: Vide oc on fere ncin g a nd vi deo te l ephon y Vi deoconfer enci ng offers in s t ant visual a nd audio co ntact betwe en dist ant parti es using eith e r studi o- ...
ISD N / 21 7 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de L eas ed li ne ba ck up Esse ntial backu p for le ased li ne s c an be pr ovided usin g I SDN a s r equ ired, rathe r tha n d uplica ting cost ly pe rmanent leased li n es . LAN t o LAN bri dgin g Loca l area ne twork (LAN) bridg e/r outers a llow fle xible int ercon ...
21 8 / IS DN C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 ...
P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de U sing Syst em fea tur es Using alternate or sched uled services The re ar e t h ree t y pe s o f Se rv ic es t o m a k e y our No r st ar sy ste m h an d le ca lls di fferent ly on d ifferent days and at different times of t h e da y: Ri nging ser vice, R est ri ct ion ser vice ...
22 0 / Us i n g Sy st e m fe a t ur e s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 alt ern ate routes a re off ered onl y in the c ase where the orig inal rout e i s no t avail abl e. Refe r to the se ction on l eas t-cost rout ing in th e C ompact ICS Ins talle r Guide . Tu rnin g Se rvic es on a nd off The master c on tro ...
Usi ng Syste m fea tures / 22 1 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de you de cid e to run a se rvi ce on a sched ule , th e sy s tem us es th e s tar t an d sto p t imes u s ed for that sche dule. An ex am p le of h ow to t urn o n a Se rv ice m an ua lly You m a y have Ringin g servic e ( your nigh t servic e) set u ...
22 2 / Us i n g Sy st e m fe a t ur e s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 To turn on a S erv ice 1. Ente r the appro pr iate fe at u re co de f r om a c o n tro l te le p hone. 2 . F o r R es tr i ct io n a nd R ou t in g s er v ic e you have t o e nt e r t he Sy st e m Co ordinat or o r Basic p ass word. 3. Pre ss ...
Usi ng Syste m fea tures / 22 3 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de View ing th e acti ve S er vic es fr om a one -li ne di splay t ele ph one 1. Pre ss . T h e first act ive Servic e di s p lays. 2. Pre ss t o move thro ugh the activ e s chedule. 3. Pre ss to ex it . Displays You are vi ewing the ac tive Ser vices ...
22 4 / Us i n g Sy st e m fe a t ur e s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Se rvic es tha t ha ve be en t urne d on aut omati call y are ind ica te d by an ast eri sk (* ) be f ore the n am e o n th e di sp l ay . Y ou c an ne it h e r ma n u al l y a ct i vate nor c ancel a ut omati call y-sche duled servi ce s, al ...
Usi ng Syste m fea tures / 22 5 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Using passwords Your pas s wo rds pr e ve nt unauth orized or unint ent ion al c hanges t o y our Norst a r sy ste m . T o keep your tele phone se r v ice secur e , d is t rib ute t he pas sword o nly to selec ted personne l o r m ake use of the b ...
22 6 / Us i n g Sy st e m fe a t ur e s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Ch an gi ng pa s sw o rd s You n eed t he pr o g ramm ing t emplate f ound a t the f r o n t o f t his g u i d e . S ee ‘‘ Gett ing s tarte d with Norst ar ’’ on page 15 for m ore in format ion. 1. Pre ss . 2. Pre ss (the d e fault Sy ...
Usi ng Syste m fea tures / 22 7 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Hosp ita lit y p as swor d s There are t wo p asswords w ithi n the Hos pita lity featu re. On e provides sec ure acce ss to the admi nistra tion set for pr ogramming t he serv ice, a nd one provi de s secure access to a room condi ti on set ting f ...
22 8 / Us i n g Sy st e m fe a t ur e s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Using special telep hones Direc t-dia l Yo u ca n r e ac h th e dir e ct - d ia l te le pho n e by dial i n g a s i ng le d i g it . Th e dir e ct -di al t e l ephone is u s ua lly i n a cen t ra l l ocat i o n, s uch as a at te nd ant's ...
Usi ng Syste m fea tures / 22 9 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Any n um b er of telep hones c an be as signe d to call the dire ct-di al telep hone. Hotline A hotline telep hone ca lls a preset i nte rnal or extern al tele phone num ber when you pick u p the ha ndse t (or pre ss the ha ndsfr ee but ton). Byp a ...
23 0 / Us i n g Sy st e m fe a t ur e s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 1. Pre ss . 2. Pre ss (the d efault Syst em Coordi nator password). 3. Pre ss ≠ at Term i nals &Set s . 4. Ente r the i nte rna l number of the te lep hone yo u wa nt to pr ogram an d press ≠ . The displ ay s hows C apab iliti es . 5. ...
Usi ng Syste m fea tures / 23 1 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de indicator to the other two par ties. See ‘‘ Us i ng Silent Moni tor ’’ on page 180. Using S et l ock Set lock limi ts t he ways in which you c an cust omiz e your tele p hone . Th ere a re thr ee le vel s of Set Lock : Fu ll , Partial , and ...
23 2 / Us i n g Sy st e m fe a t ur e s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 6. Pre ss ≠ twi ce. 7. Use CH ANGE to se lec t one o f t he th ree o ptions : None, Par tial and Fu ll . Using an auxili ary ringer An auxi liary ringer i s a s epar ate de vice tha t has to be con nected to Norstar. Ref er t o t he sec ti ...
Usi ng Syste m fea tures / 23 3 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Using Host S ystem dialing sig nal s You can acce ss hos t sys tems, suc h as priv a te branch excha nges (P BX) from Norst ar by using host syste m signalin g f eat ures ( al so known a s end-t o-en d si gnaling ). T h ese features eithe r s end a ...
23 4 / Us i n g Sy st e m fe a t ur e s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Paus e T he Pau se f eat ure en ter s a 1. 5- se cond d elay i n a diali ng seq u enc e on an e xte r na l l i ne . Th is i s o ft en re qui re d f or si g na l i ng re mot e de v ic es, s uch as ans wering machi nes, o r when reach ing th ro ...
Usi ng Syste m fea tures / 23 5 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Displays Pro gramme d Rele ase The Progra mmed Rel e a s e f e ature perfo rms s am e function as in a p rog r a mm e d dial i ng s eq uence. When the sys tem en cou n ter s Pro g ra mm e d Rele ase i n a d ialin g se quence , it st ops di aling an ...
23 6 / Us i n g Sy st e m fe a t ur e s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Wa it fo r Dial Ton e Wai t for Dial Tone ca uses a seque nce of numbers to pause until dial tone i s pre sent on t he li ne be fore co n tinuing to dial. T hi s is u s eful if yo u mu st dia l a rem ot e sy ste m an d t h en w ait fo r di al ...
Usi ng Syste m fea tures / 23 7 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Using your Norstar system from an external loca tion You can use the l ines and some of the f eatur es of a Norsta r s y s tem from out side the s yste m . You can do t his over t he publ ic tel ephone network whe n you ar e away from t h e of f ic ...
23 8 / Us i n g Sy st e m fe a t ur e s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Di re ct in wa rd syst em a c cess (DI SA) C on t r o l ac c es s t o your No r st ar sy s te m with di r e ct i n w a r d s ys t em ac ce ss (DISA). Access t o your Norstar s ystem fro m t he publi c tel ephone network shou ld always be co n ...
Usi ng Syste m fea tures / 23 9 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Ac cess ing Nor st ar remo tel y ov er th e pu bli c ne two rk 1. D ial t he Nor st ar sy s tem re mo te acce ss n umbe r. 2. When yo u hea r a st uttere d dial to ne , e nte r your COS pa ssword . 3. Wait for the syst em d ial t one . If you r sys ...
24 0 / Us i n g Sy st e m fe a t ur e s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Us in g C las s o f Se rvi c e ( COS) pa ss wo rd s Cla ss of Service pass word s permi t con troll ed acc ess to sy stem resou rce s bo th by inter nal an d remote users. Whe n you ent er a Cla s s of Ser vice pas sword a t a te lephon e, th ...
Usi ng Syste m fea tures / 24 1 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de COS passwords allow you to defin e individ ua l p a ss words and deter mi n e the re s tri ct io n f i lt e rs , a n d rem ote pac k ag e a s s ociated wit h eac h . Displays Tip - If you use your Norstar sy ste m from outside the o ffi ce, you m a ...
24 2 / Us i n g Sy st e m fe a t ur e s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 ...
P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Ge ne ra l Sy stem f ea tur es The fol lowing features are ava ilabl e for the entire Nor star s ystem. Disconnect supervi sion When Di sconne ct Su pe rvi sion i s ass igned to a l ine, th e Norstar syst e m mo n i tor s it t o dete ct i f an e xt e r nal cal le r ha ng s up . T ...
24 4 / Ge ner al System fe atu res C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Li ne as sig nmen t Any of the lin es i n your s ystem ca n be as signe d to an y of yo ur telephones . Your ins talle r or custo mer s ervic e repre senta tive assi gns l ine s t o t elepho nes in Co nfig ura t i on pro gramm ing. Lin es ca n be ...
Ge n era l S y st em fea tu re s / 24 5 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Li ne p ool s A l ine pool allows each te le phone a ccess to e xt ernal lines from a group (or poo l) of ext ernal l ines . You c an access such line s by pressing an in terco m but ton a nd enteri ng a lin e pool a ccess code, a dest ina ...
24 6 / Ge ner al System fe atu res C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Ther e is no handsf ree butto n on t hese telep hones. When appl icabl e, s pecia l i nstructi ons f or the telepho nes are incl uded with e ach fe ature de scripti on. Mem ory buttons Memor y but tons are t he buttons with indicator s on the M720 ...
Ge n era l S y st em fea tu re s / 24 7 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Pri me li ne Your telep hone can be progra mmed to s elect a n intern al o r extern al line or a l ine p ool automat ical ly wheneve r y ou lif t the hands et or press the hands free but ton. Thi s is your pri m e lin e. Private line s A pr ...
24 8 / Ge ner al System fe atu res C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 ...
P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Troubleshooting Usin g the ala r m telephone An alarm te lephone di spla ys Nor s tar sys tem al arm cod es, shoul d they occur . Ala rm tele phon es are Norst a r tele phones or Busine ss Seri es Termin a ls with t wo-li ne di spla ys t hat are s peci fical ly ass igned by th e ...
25 0 / Tr ou bl e sh o oti ng C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 T est in g t he t ele ph on e di spl ay Use a dis play t est if y ou suspec t that o ne of the indicators on the telephone i s not working . 1. Pre ss . T he disp lay shows Dis pl a y tes t . 2. Pre ss TEST or to go a head wi th a dis play tes t. 3 . A ...
T rou bl e sh o oti ng / 251 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de 3. Pic k up the hands et and listen. You should hear dial ton e through the hands et at a max imum volum e. The vol ume i s reset to max imum only whi le t he tes t is going o n. Pre ssing any b u tton or hanging up ends th e tes t. T est ing th e tel ...
25 2 / Tr ou bl e sh o oti ng C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 ...
P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de C ommon feat ure disp lays You may see t he fol lowi ng disp lays when you use a feature. Someo ne is al ready usi ng programming, or the fe a tu r e y ou ar e t ry in g t o u s e i s not co mp at ible wit h the co nfigu rat ion o f t he tel epho ne or line. You have tri ed to us ...
25 4 / Commo n feature display s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 You ha ve receiv ed a Ring Again offer for a c all to an inter nal te lephone. Press t he f lashi ng inte rnal li ne bu tton or YES to cal l the number again . On M710 0 or T7100 tel ephones, j ust l ift the hands et. Ot herwis e, press NO or wa it ...
C ommon feature display s / 25 5 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de Y o u a re r ece i vi ng a p r io r i ty ca l l . I f you a r e on an other cal l, in form t he person you are speak ing to that the ca l l is ab out to b e p ut on hold. Pres s the fl ash ing li ne indic ato r of the prio rity c all or wait un ti ...
25 6 / Commo n feature display s C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 All t he lines or line p oo ls av ailable to the tel ephon e are i n use . This d isplay also appea rs when you have t ried to dial an externa l numbe r or us e a feat ure t hat c onf licts with the li nes, l ine p o o l s o r p r i m e l i n e u s ...
P0 60 35 44 02 Co mp ac t I CS 6. 1 Syst e m C oo rd i nato r Gu i de In dex S ymbol s § L ong Distance sym bol 253 Auto bumping canceli ng # 815 141 using 815 141 autodia l bu tton exte r n al *1 97 , 99 internal *2 97 Backg round Mu sic canceli ng # 86 202 turning on 86 202 Button Inquiry * 0 103 , 147 , 243 , 249 Call Duration T imer 77 71 Call ...
258 / Index C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Line Red irection cancelin g #84 124 using 84 123 Mes s age cancelin g 133 sendin g 132 viewing ones you sent 134 vie wing 133 Page com bined zone 12 9 extern al z o ne 129 internal zone 129 using 11 5 , 117 , 129 Pass word Basi c 29 , 225 Call Log *8 5 143 Sy stem Coor ...
In dex / 25 9 P0 60 35 44 02 Co mp ac t I CS 6. 1 Syst e m C oo rd i nato r Gu i de ‡ Wait f or Dial T o ne s y m bol 236 A access Cla ss of Servi ce 240 extern al lines 245 Norstar fr o m out side t he sys tem 237 remote 239 using a COS 238 using a DISA 238 Access denied 253 ADD 246 admini s tr ation password (see System Co ordinator password) a ...
260 / Index C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 programm ing 97 storing nu mbe r on a m emory button 97 using Last Number Redial 100 Auto dial f u ll 98 autom atic Ca ll in form atio n 56 Call Log 139 dial 77 Handsfree 68 Hold 105 release of a line (see Disconnect S upe rvision) Aut o mati c Call Back, ISDN terminal ...
In dex / 26 1 P0 60 35 44 02 Co mp ac t I CS 6. 1 Syst e m C oo rd i nato r Gu i de TAP 52 te st ing 249 , 250 using a line button 75 using butt ons 17 volume control 20 bypass ing a Hotline t e lephon e 229 C cal l ways to m a k e a 73 Call 221 ? 254 Call bl ocked 79 Call Display i nfo rm atio n 54 Call Duration T imer 71 Call F orward ATA f eatur ...
262 / Index C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Cancel denied 134 CAP answering calls 48 DI D 48 monitoring calls 53 movin g but tons 162 prime telephone 48 sendin g mes sages 132 telephon e 48 CCR ( see Custom Call Routing) centra l ans wering position sendin g mes sages 132 telephon e 228 using 48 centr e x tem p l ...
In dex / 26 3 P0 60 35 44 02 Co mp ac t I CS 6. 1 Syst e m C oo rd i nato r Gu i de Dial voice call 13 7 dialing autom atic di a l 77 direct ext ension 85 options 168 pre-dial 78 saved number 103 stan dar d dial 77 switch ing from pulse to tone 236 dialing modes 77 dialing signal Link 233 Long T ones 234 Pause 234 Program med Rel ease 235 run/stop ...
264 / Index C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 programm ed feat ures 149 Ev enin g Sc hed 224 Excha nged 162 Exclusive Ho ld 79 , 106 Expens ive route 74 extended, an swer butt on 60 extern al page 12 9 external access to Nors tar 23 7 extern al aut o dial programm ing 97 external Call Fo rwa rd (see Line Redirectio ...
In dex / 26 5 P0 60 35 44 02 Co mp ac t I CS 6. 1 Syst e m C oo rd i nato r Gu i de Restr icti on service 219 Ring A gain 80 ring t ype 163 Ringing service 219 Routing service 219 Saved Numb er Red ial 103 sendin g mes sages using display 13 2 Set Lock 231 Speed Dial 10 0 Sys tem Answe r 86 Test a Teleph one 249 – 251 Time and Date 225 Trun k Ans ...
266 / Index C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Hospitality 185 , 187 hospitality password 227 host system signaling Link 233 Pause 234 Program med Rel ease 235 run/stop 23 5 Wait for Dia l Tone 236 Ho tlin e bypass ing 229 setting up the t elepho ne 22 9 Hunt Groups 38 , 40 , 41 , 43 , 58 , 60 , 78 , 80 , 83 , 105 , ...
In dex / 26 7 P0 60 35 44 02 Co mp ac t I CS 6. 1 Syst e m C oo rd i nato r Gu i de IS D N applications 216 – 217 capacity 211 equipme nt 21 6 – 217 In te r n e t a c c e ss 21 7 K KI M butto ns on eKIM 52 cust omizi n g 52 using 49 L LAN access 216 LAN b ridge 217 LAN ro uter 217 language changi ng on the display 14 8 , 168 choice for A u to A ...
268 / Index C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Long Tones 234 Long Tones 235 Lunch Sch ed 224 M M7100 telephone 98 button de faults 158 Button Inquiry 147 Call Con ference 61 Call Park 115 Call Q ueuing 25 4 Call Transfer 113 ca m ping a c all 114 , 115 Conference Call 62 Conference Call on ho l d 62 Hold 105 Incomi ...
In dex / 26 9 P0 60 35 44 02 Co mp ac t I CS 6. 1 Syst e m C oo rd i nato r Gu i de telepho ne st atus 80 transferred calls 117 Mov e line from 162 Mov e line to 162 mov in g telepho nes 200 mus ic, background 20 2 mut e assign bu tton 69 butto n p osit i oning on se ts 161 indicators 67 muting v oi ce call tones 136 N names spelling ou t 33 Networ ...
270 / Index C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 Paging ALL 131 Pagi ng busy 131 Park denied 117 Pa rke d ca ll 254 Pa r k ed on 117 parking a call retrieving 115 Parking full 117 password 185 Basi c 165 , 225 Call Log 142 – 143 changi ng 225 Cla ss of Service 240 clearing Cal l Log 226 cond pswd 227 desk pswd 227 H ...
In dex / 27 1 P0 60 35 44 02 Co mp ac t I CS 6. 1 Syst e m C oo rd i nato r Gu i de System Spee d Dial 31 ti me an d da te 29 telepho nes Call F orward 37 , 40 changi ng n umber of rings before forwarding call 38 changi ng the name of a telepho ne 34 Do Not Disturb 201 Do Not Disturb on Busy 40 prog ramming basics admini stration p rogrammin g 16 B ...
272 / Index C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 redialing extern al number 99 Redir by 126 Redirect ri ng programm ing 125 Redirect ½ denied 126 redirection loops 127 refusing to answer s e c ond ca ll 201 R el eas e a c al l 115 Rel e ase a c al l 255 R el eas e bu tto n 19 , 53 icons 20 Re leas e cal ls 255 releas ...
In dex / 27 3 P0 60 35 44 02 Co mp ac t I CS 6. 1 Syst e m C oo rd i nato r Gu i de Sched 5 224 Sched 6 224 schedule d services 219 securi ty recom mendations 238 sys tem 237 Se lec t a lin e 75 , 102 Se lec t li ne out 12 6 Se lec t li ne( s) 12 6 Send me ssage? 75 Service M odes (s ee Services) Service M odes ON 22 4 Service S chedu les Evening S ...
274 / Index C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 T T7316 B usine s s S eries Terminal button de faults 153 T7316 t ele phone splitting a Co nference Cal l 63 T7316E TAP 49 TAP answering calls 49 prime telephone 49 telephon e 49 using 49 ta rg et l in e 244 changi ng the name 200 te lec om mut ing 216 telephon e alarm ...
In dex / 27 5 P0 60 354 4 02 Co mp ac t I CS 6. 1 S yste m Co ord in a t o r Gui de remote acces s tones 239 voi ce cal l 136 Tones (ATA fea ture code) 208 tr ac ki ng in co mi ng c al l s Call Lo g 139 transf er (see C all Transfer) Tran s fer denied 114 tr a nsf erri ng cal l s 11 1 Callback 117 Custom Cal l Routing 84 parking a c all 115 using C ...
27 6 / Ind e x C om pac t IC S 6. 1 Sy s tem Co ord ina to r Gu ide P 060 35 44 02 V videocon ferencing 216 VIEW 246 vie wing active S ervices 222 Call Lo g 141 mes sages 133 , 134 Vo ice Ca ll 136 – 137 Vo ice ca ll 137 vo ice ma il accessi ng y our Norstar syst e m 145 using Call Forward 122 vol ume bar 247 control 247 W Wait f o r Dial Tone 23 ...
Backup pr ogramming o v erlay s / 277 P0 60 354 4 0 2 Back up pr ogram mi ng ove rlay s Heading Back Show Next Heading Back Show Next Business Ser ies Ter min al s Pr og ramm i ng Record T7316 E T7316 Heading Back Show Next Nor st ar Pr ogr am min g Ove rla y ...
Aft e r you have fi n i shed prog rammi ng , stor e y our Norsta r Pro gramming Overla y i n the sl ots provi ded on t he ba ck cover. Ap r è s avoir termin é la p rogra mmatio n, r angez la gril le Nor s t ar dans les fentes pr é vu es à ce t effe t à la fin de ce guid e. C uando haya ter minado de p rogra m ar , in se rt e en es t as r an u ...
Nortel 6.1のメーカーから受け取ることができるドキュメントは、いくつかのグループに分けられます。その一部は次の通りです:
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それらは全部重要ですが、デバイス使用の観点から最も重要な情報は、Nortel 6.1の取扱説明書に含まれています。
取扱説明書と呼ばれる文書のグループは、Nortel 6.1の取り付け説明書、サービスマニュアル、簡易説明書、またはNortel 6.1のユーザーマニュアル等、より具体的なカテゴリーに分類されます。ご必要に応じてドキュメントを検索しましょう。私たちのウェブサイトでは、Nortel 6.1の製品を使用するにあたって最も人気のある説明書を閲覧できます。
Nortel 6.1デバイスの取扱説明書はどのようなものですか？
取扱説明書は、ユーザーマニュアル又は単に「マニュアル」とも呼ばれ、ユーザーがNortel 6.1を使用するのを助ける技術的文書のことです。説明書は通常、全てのNortel 6.1ユーザーが容易に理解できる文章にて書かれており、その作成者はその分野の専門家です。
Nortelの取扱説明書には、基本的な要素が記載されているはずです。その一部は、カバー/タイトルページ、著作権ページ等、比較的重要度の低いものです。ですが、その他の部分には、ユーザーにとって重要な情報が記載されているはずです。
1. Nortel 6.1の説明書の概要と使用方法。説明書にはまず、その閲覧方法に関する手引きが書かれているはずです。そこにははNortel 6.1の目次に関する情報やよくある質問、最も一般的な問題に関する情報を見つけられるはずです。つまり、それらはユーザーが取扱説明書に最も期待する情報なのです。
2. 目次。Nortel 6.1に関してこのドキュメントで見つけることができる全てのヒントの目次
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