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Table of Contents - ii - · ...
Table of Contents - iii - INTRODUCTION ........................................................................................................ 1 Discl aimer ..................................................................................................................... .... 1 Tradem arks ....................................................... ...
Table of Contents - iv - A PPLIC A TIONS ...................................................................................................... 12 Sy stem App lica tions ........................................................................................................ 12 Applicat ions Int erfac es ............................................. ...
Table of Contents - v - SUPERSET 4015 .................................................................................................................. ........ 34 SUPERSET 4025 .................................................................................................................. ........ 35 SUPERSET 4125 .............................. ...
Table of Contents - vi - Mul tipl e Site..................................................................................................................... 64 The Custom er ................................................................................................................... ............. 64 The Probl em ............................. ...
General Inf orm ation Guide - Releas e 3.1 - 1 - Introduction Disclaimer The inf ormation c ontaine d in th is docum ent is b elieved to be ac curate in a ll res pects bu t is not warranted b y Mitel N etwork s TM Corporation ( MIT EL ® ). T he inform ation is s ubject t o change without notice an d should not be c onstrued in an y way as a c omm ...
General Inf orm ation Guide - Releas e 3.1 - 2 Overv iew Product Overview The Mite l Net works ™ 3300 I ntegrate d Comm unicatio ns Platf orm (ICP) is a Voice over IP ( VoIP) solution f or m edium to large ent erprises and for corporat e enterpr ises with branch off ices. T he Mitel Network s 3300 ICP pr ovides a com plete so lution by deli verin ...
General Inf orm ation Guide - Releas e 3.1 - 3 - System A rchitecture The 3300 I CP is bu ilt up on Mitel Networ ks Data Integrated Voice Applic ations ™ arc hitectur e. T his approac h uses the I P net work f or connecting IP teleph on y devices and provides a supp lementar y TDM (T ime Divis ion Mult iplexin g) bus f or switc hing c alls bet we ...
General Inf orm ation Guide - Releas e 3.1 - 4 Sy stem Physical System Features The 3300 I CP com ponents have the f ollow ing com m on physical f eatures: • Externa l Casing - all of the com ponents m ay be stack ed or rac k- mounted (in a 19- inch r ack) • Power Su pply - each uni t has its o wn Stan dard Mal e IEC AC i nput con nector f or p ...
General Inf orm ation Guide - Releas e 3.1 - 5 - Network Services Units Netwo rk Services Un its The Net work Ser vices Units (NSUs ) pro vide con nectivity to digit al trunk s f or public or private network s. Protoco l support i ncludes D ASS II, PRI , BRI, M SDN/DPN SS, R2, T 1/ CAS, Q. Sig, an d XNET. There ar e three var iants of NSU: • Mite ...
General Inf orm ation Guide - Releas e 3.1 - 6 For detail ed inf orm ation on the har dware s pecif ications , refer to th e Hard ware User Guide. Mitel Netw orks 330 0 BRI Netw ork Serv ices Unit The Mite l Network s 3300 BR I NSU pr ovides c onnect ivity for Basic R ate ISDN ( BRI) trans port for bo th data and v oice tr aff ic. It is avai lable ...
General Inf orm ation Guide - Releas e 3.1 - 7 - Mitel Netw orks 330 0 Analog Services Unit The Mite l Net works 3300 AS U is th e On-Prem ises Station ( ONS) Lin e unit and supp orts up t o 24 ONS CLAS S ports . It connects to a 3 300 Control ler b y using a C ategor y 5 UTP cabl e that ter minates on an 8-p in modul ar jac k (R J-45). For detail ...
General Inf orm ation Guide - Releas e 3.1 - 8 Mitel Netw orks 3200 In tegrated Communicatio ns Platf orm (ICP) The Mite l Network s 3200 IC P data base is converted and res tored to a 3300 ICP databas e, and a ny periphera l cabine ts connecte d to th e FIM por ts on th e 3300 Contr oller . In additio n to the DNIC teleph ones su pported b y the p ...
General Inf orm ation Guide - Releas e 3.1 - 9 - Redundancy S upport The 3300 I CP can a uto fai l over (r oute) aro und f ailed I P links if provis ioned r edundant ly. Security Toll Control Any com munic ations s ystem that has a com binat ion of Dir ect In ward S ystem Access (DISA), integrate d auto attendant, or RAD gr oups and periph eral int ...
General Inf orm ation Guide - Releas e 3.1 - 10 Specifications Environment Storage Environme nt for 3300 ICP Components and Peripherals Condition Specification Tem perature 3300 Contr oller: 32 º to 104 º F (0 º to 40 º C) All Other Com ponents: 39 º to 120 º F (4 º to 49 º C) Humidit y 15-95% Rel ative Hum idit y, non-con densing Vibrati o ...
General Inf orm ation Guide - Releas e 3.1 - 11 - Dimensions and Weights Component Height Width Depth Weight 3300 Contr oller 2.75 in. (7 cm) 19.0 in. (48.3 cm ) 15.5 in. (39.4 cm ) 16.19lbs (7.35k g) 3300 Un iversal N SU 1.75 in. (4.45 cm ) 19 in. (48.3 cm ) 15.5 in. (39.4 cm ) 9.25lb (4.2kg) 3300 R2 N SU 1.75 in. (4.45 cm ) 19 in. (48.3 cm ) 15.5 ...
General Inf orm ation Guide - Releas e 3.1 - 12 A pplications System A pplications Applicatio ns Inte rfaces The f ollowing applicat ion inter faces are sup ported on the 3300 IC P s ystem : • TAP I TM - Microsof t ’ s TAPI ( Telep hony Ap plicati on Program m ing Interf ace) is s upported f or desk top applicat ions or client/s erver a pplic a ...
General Inf orm ation Guide - Releas e 3.1 - 13 - Management A pplications OPS Manager OPS Man ager is a com plete telec omm unications m anagem ent tool t hat ena bles c ustom ers to contr ol the mainten ance and oper ation of a network of Mitel N etwork s s ystems. Using a s tandar d web browser, an author ized user can perf orm the follo wing fu ...
General Inf orm ation Guide - Releas e 3.1 - 14 Mitel Netw orks 630 0 Call Record ing So lutions The Mite l Network s 6300 Ca ll Record ing S olutions provide c ontact c enters with the to ols th ey need t o record c alls for liabil ity purpos es and/or eval uate the qua lit y of agents ’ work , measur e perform ance and im prove the r espons e o ...
General Inf orm ation Guide - Releas e 3.1 - 15 - • Register ed users can program the ir own lis t of f requently c alled num bers and then p lace c alls to those num bers by using spe ech. Mitel Netw orks 650 0 Speech-E nabled Unified M essaging Mitel Net work s 6500 Speech- En ab led Unif ied Mes s agin g is full y integrated with Micr os of t ...
General Inf orm ation Guide - Releas e 3.1 - 16 Mitel Networks 6100 Contact Center Solutions Mitel Netw orks 610 0 Contact C enter Solution s Mitel N etwork s 6100 Cont act Cent er Soluti ons (CC S) is a su ite of applicat ions that enhanc es the integrate d ACD func tionality of th e 3300 ICP. T hese applic ations en able cust omer s to m aximize ...
General Inf orm ation Guide - Releas e 3.1 - 17 - Mitel Netw orks 612 0 Contact C enter Schedulin g Mitel N etwork s 6120 Cont act Cent er Schedu ling works in conjunc tion with t he Mit el Netw orks 6110 Contact Cent er Manag em ent applica tion e nabling t he opt im ization of s taffing le vels to matc h busines s needs. Features of this ap plica ...
General Inf orm ation Guide - Releas e 3.1 - 18 Mitel Netw orks 617 0 Contact C enter Qua lity M onitorin g Mitel N etwork s 6170 Cont act Center Qualit y Monitor ing provi des cont act centers with the tools required to recor d calls f or liabi lity purp oses an d/or evalu ate the qualit y of an ag ents work , meas ure perform ance and impr ove th ...
General Inf orm ation Guide - Releas e 3.1 - 19 - Desktop A pplicati ons Mitel Netw orks 581 0 PD A A ppli cation The Mite l Net works 5810 PD A Ap plicati on incr eases t he functi onalit y of a Pers onal Di gital As sistant (PDA) with the follo win g applic at ions : • Telepho ny Featur es Integr ation (T FI) gi ves users the f lexibilit y to u ...
General Inf orm ation Guide - Releas e 3.1 - 20 Peripherals Periphera ls The 3300 I CP s ystem supports an y of the fol lowin g Mitel N etwork s periph eral devices : • Mitel N etwork s 5001 IP Phone • Mitel N etwork s 5005 IP Phone • Mitel N etwork s 5010 IP Phone • Mitel N etwork s 5020 IP Phone • Mitel N etwork s 5140 IP Applianc e • ...
General Inf orm ation Guide - Releas e 3.1 - 21 - Desktop Mitel Networks 5001 IP Phone The Mite l Network s 5001 I P Phone is a lo w-cost, en try-lev el IP tel ephone that connec ts to a 10/100Bas eT Ethern et network . Features of the telepho ne incl ude: • Three f ixed-f unction k eys • Handset an d Ringer Control • Message W aiting Lamp ? ...
General Inf orm ation Guide - Releas e 3.1 - 22 Mitel Networks 5005 IP Phone The Mite l Network s 5005 I P Phone is a lo w-cost IP telephon e that con nects to a 10/100B aseT Ethernet network . Features of the te lephone include : • Twent y-character a lpha-num eric liquid cr ystal d ispla y (LCD) • Twent y feature ke ys (6 pre- assigned) • T ...
General Inf orm ation Guide - Releas e 3.1 - 23 - Mitel Networks 5010 IP Phone The Mite l Network s 5010 I P Phone is a dig ital telep hone th at connec ts direc tly to a 1 0/100Bas eT Ethernet network . Features of the tel ephone include • Twent y-character a lpha-num eric liquid cr ystal d ispla y (LCD) • Seven li ne ke ys, each with a bu ilt ...
General Inf orm ation Guide - Releas e 3.1 - 24 Mitel Networks 5020 IP Phone The Mite l Network s 5020 I P Phone is a dig ital telep hone th at connec ts to a 1 0/100Bas eT Ethern et network . Features of the tele phone include • Twent y -ch aracter a lpha-num eric LCD with contr ast contr ol • Three s oftke ys for feature ac cess • Fourteen ...
General Inf orm ation Guide - Releas e 3.1 - 25 - Mitel Netw orks 514 0 IP Appliance The Mite l Net works 5140 I P Applia nce is an exc iting new IP tele phony of fering. It c ombines prove n, high-qua lit y comm unications with sup erior f eatures access for eas y inform ation retr ieva l. This device adds IP v alue to th e desk top by off ering i ...
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General Inf orm ation Guide - Releas e 3.1 - 27 - Mitel Networks 5410 Progr ammable Key Module The Mite l Net works 5410 Pr ogram mable K ey Modul e provides 12 a dditiona l persona l k eys for a 5020 IP Phone. T hey c an be prog ramm ed as f eature k eys, speedca ll ke ys, Direct S tation Select k eys, or as a line ap pearanc e ke y. Each ke y has ...
General Inf orm ation Guide - Releas e 3.1 - 28 Mitel Networks 5415 Progr ammable Key Module The Mite l Network s 5415 Pr ogram mable K ey Modul e provides 48 addi tiona l feature k eys for a 5020 IP Phone. T hey c an be prog ramm ed as f eature k eys, speedca ll keys, D irect S tation Select k eys, or as a line ap pearanc e ke y. Each ke y has a L ...
General Inf orm ation Guide - Releas e 3.1 - 29 - Mitel Networks 5423 IrD A Module The Mite l Net works 5423 Ir DA (Inf rared D ispla y Adapter) M odule is an op tiona l module t hat attac hes to a 5020 IP Phon e. Softwar e mus t also be ins talled on the Palm Personal Digital Assis tant (PD A) operatin g system . A wire less con nection b etween t ...
General Inf orm ation Guide - Releas e 3.1 - 30 Mitel Networks 5303 Conference Phone The Mite l Network s 5303 Co nferenc e Phone us es Mit el Net work s acoustic beam- forming techno log y to produc e superior perfor manc e. Features of this un it inc lude: • Full Duplex operat ion • Acoustic b eam - form ing that contro ls ne ar end, f ar end ...
General Inf orm ation Guide - Releas e 3.1 - 31 - Mitel Netw orks 5305 I P Office Con ferenc e Unit The Mite l Network s 5305 I P Off ice Confer ence Unit is a high qualit y confer ence unit that uses acoustic b eam form ing technolog y to ensure s uperi or perfor manc e. The unit is used in conj unction with the 502 0 IP P hone and c onnects b y u ...
General Inf orm ation Guide - Releas e 3.1 - 32 Mitel Netw orks 5310 I P Board Roo m Conferen ce Unit The Mite l Network s 5310 I P Board Room Conf erence Un it is a h igh qual it y conference unit that us es acoustic b eam form ing technolog y to ensure s uperi or perfor manc e. The unit is used in conj unction with the 502 0 IP P hone and c onnec ...
General Inf orm ation Guide - Releas e 3.1 - 33 - SUPERSET 4001 The SUP ERSET 400 1 telep hone con nects to t he DNI card in the periphera l cabin et. It is a s ingle-lin e, digital te lepho ne that gives user s bas ic acces s to s ystem f unctionalit y. The SUPERS ET 40 01 telephone has • Seven Speed Ca ll k eys • Four fix ed-func tion ke ys: ...
General Inf orm ation Guide - Releas e 3.1 - 34 SUPERSET 4015 The SUP ERSET 401 5 telep hone con nects to t he DNI card in the periphera l cabin et. It is a m ultiline, digital te lepho ne with • Twent y-character a lpha-num eric liquid cr ystal d ispla y (LCD) • Seven li ne ke ys, each with a bu ilt-in line sta tus ind icator • Six fix ed-fu ...
General Inf orm ation Guide - Releas e 3.1 - 35 - SUPERSET 4025 The SUP ERSET 402 5 telep hone con nects to t he DNI card in the periphera l cabin et. It is a m ultiline, digital te lepho ne with • Twent y-character a lpha-num eric liquid cr ystal d isplay (LCD) with co ntrast c ontrol • Three s oftke ys for feature ac cess • Fourteen l ine k ...
General Inf orm ation Guide - Releas e 3.1 - 36 SUPERSET 4125 The SUP ERSET 412 5 telep hone con nects to t he DNI card in the periphera l cabin et. It is a m ultiline, digital te lepho ne with • Twent y-character a lpha-num eric liquid cr ystal d isplay (LCD) with co ntrast c ontrol • Three s oftke ys for feature ac cess • Fourteen l ine k e ...
General Inf orm ation Guide - Releas e 3.1 - 37 - SUPERSET 4150 The SUP ERSET 415 0 telep hone con nects to t he DNI card in the periphera l cabin et. It is a m ultiline, digital te lepho ne with • Forty-char acter alp ha-num eric liquid cr ystal displ ay (LCD) with contr ast con trol and s ix touch- sensitive s oftk ey areas for feature access ? ...
General Inf orm ation Guide - Releas e 3.1 - 38 Consoles SUPERCO N SO L E 100 0 The SUP ERCONSOLE 1000 a ttendant c onsole is used to perf orm c all handlin g func tions as well as some m aintenanc e and adm inistr ative f unctio ns (suc h as m oves and ch anges) . The 4-lin e b y 80- character alphanum eric displa y shows sour ce and destinat ion ...
General Inf orm ation Guide - Releas e 3.1 - 39 - Mitel Netw orks 5550 I P Consol e The Mite l Network s 5550 I P Consol e is an a dvanced PC-bas ed consol e and a dminis tration applicat ion. It has a hig hly int uitiv e Graphic al User Interf ace (GUI) including s creen based c all stat us and call handlin g prom pts. A te lephon y keypad and dua ...
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General Inf orm ation Guide - Releas e 3.1 - 41 - A ccessories Mitel Netw orks 330 0 In-Line Power Un it The Mite l Net works 3300 In- Line P ower U nit pro vides power and data c omm unicatio n over an Ethernet network ; it elim inates the need f or AC out lets and AC ada pters for IP tele phones. Each uni t can be us ed to pro vide r emote po wer ...
General Inf orm ation Guide - Releas e 3.1 - 42 Mitel Netw orks 5485 I P Paging Un it The Mite l Net works 5485 I P Paging Unit is a n opti onal m odule tha t provides paging f unct ionalit y on the syst em. The 5485 IP Pa ging U nit can be a stand- alone or a wall- mounted unit. T here ar e two LEDs that pr ovide basic stat us inf ormation. T he u ...
General Inf orm ation Guide - Releas e 3.1 - 43 - Network Lines and Trunks Lines The s ystem suppor ts the f ollowing t ypes of internal voice lines: • A 10/100B aseT Ethernet c onnecti on is requ ired for Mitel Ne twork s IP teleph ones t o connect through a n Ethern et LAN to a 3300 Co ntroller. Thes e lines ar e supp orted b y the 3300 c ontro ...
General Inf orm ation Guide - Releas e 3.1 - 44 • E&M trunk s interf ace to the s ystem using th e E&M tr unk car d in the periphera l cabinet. T he card can be co nfigure d for eit her 2-wir e or 4-wir e operat ion. T ype 1 thr ough T ype V circui ts are supporte d. • Direct In ward Dial an d Tie tru nks interfac e to the s ystem throu ...
General Inf orm ation Guide - Releas e 3.1 - 45 - ISDN Prim ary Rate Interfac e ISDN Prim ar y Rat e Interf ace (PRI) has becom e the m ost cos t-effec tive enterpris e solu tion for IT manager s respondi ng to inc reased dem ands f or rem ote LAN acces s, Intern et and intr anet ac cess, off-s ite desktop and group v ideo co nferences , and a hos ...
General Inf orm ation Guide - Releas e 3.1 - 46 Traffic and Performance Specifications Traffic and Performa nce Criteria Result Busy Hour Call Com pletions ( BHCC)* 1.5197 per second 5471 per hour Response T im e Specific ation Dela y to Dial T one 1 s Dial T one Cut Of f Dela y 500 m s Post-Di aling De lay 1.5 s Connectin g Dela y 400 m s Data Blo ...
General Inf orm ation Guide - Releas e 3.1 - 47 - A ttendant Console Specifications Number of O perators required (at differ ent s ystem traffic rates) ag ainst nu mber of lin es System T raffic 4CC S (Low ) System T raffic 6CC S (M ediu m) System Traff ic 12CCS (High) Lines 25% 55% (typical) 85% 25% 55% (typical) 85% 25% 55% (typical) 85% 1 0 0 12 ...
General Inf orm ation Guide - Releas e 3.1 - 48 LAN/W AN Networ k Confi guration Network G uidelines To m aintain opt imum voice q ualit y, voic e and data traf fic s hould be sep arated as m uch as poss ible. To s eparate voice and d ata traff ic, you can • Run Voic e and Da ta on separ ate Virt ual L ANs (VLAN) • Use a sep arate su bnet for v ...
General Inf orm ation Guide - Releas e 3.1 - 49 - Features Features of the 3300 ICP Feature N ame: Descriptio n: Account C odes - Default Default Account Codes are e ntered a utom atically b y the s ystem each tim e a user dia ls an ex ternal number . The y may be used to segregat e groups i n SMDR for b illing. Account C odes - Verified an d Non-V ...
General Inf orm ation Guide - Releas e 3.1 - 50 Feature N ame: Descriptio n: Attendant Ac c es s See Attend ant Direc tor y Number. Attendant Alar m Indications See Attendant Console Stat us Disp la y. Attenda nt Bullet in Bo ar d Bulletin Board is shared by all 5 550 IP Consoles o n the s ystem that have a net work connection. Us e it to post inf ...
General Inf orm ation Guide - Releas e 3.1 - 51 - Feature N ame: Descriptio n: Attendant L ock out Attendant L ock out prevents the atten dant f rom r e-entering a c all once the at tendant has releas ed. Attendant M essagi ng Attendant M essagi ng lets you acti vate a m essage waiting c onditi on on a stati on from the atten dant conso le. The c o ...
General Inf orm ation Guide - Releas e 3.1 - 52 Feature N ame: Descriptio n: BRI (Basic Rate In terface) BRI is a b asic ISDN s ervic e consis ting of two 64 Kbps chann els a nd a single 16Kbps c hannel. T his f eature is suppor ted on th e 3300 ICP with the 3300 BRI Network Services Unit. Broadcast G roups See Gro ups - Ke y System and M ultical l ...
General Inf orm ation Guide - Releas e 3.1 - 53 - Feature N ame: Descriptio n: Call Release See Release. Call Rerouti ng Call Rerouti ng lets t he system redirec t calls to alter nate ans wering points or de vices under s pecifie d con ditions . Call R eroutin g m ay be used to redir ect c alls alwa ys (in Da y, Night 1, a nd/or Nig ht 2 m ode) or ...
General Inf orm ation Guide - Releas e 3.1 - 54 Feature N ame: Descriptio n: Day/Night Ser v ice C ontro l See Night Ser vice. Dial T one You will norm ally hear co ntinuo us dial tone when you lif t the handset. You wi ll hear disc r im inating dia l tone (a lso cal le d interrupted dial tone) or tr ansfer dial ton e under c ertain co nditions . D ...
General Inf orm ation Guide - Releas e 3.1 - 55 - Feature N ame: Descriptio n: Emer gency Serv ices Allows a n Em ergenc y Services num ber to be di aled, whic h sends a Custom er Emergenc y Servic es ID (C ESID) f rom the s ystem to the Public Safet y Answer ing P oint (P SAP). T he CESI D is use d as a ke y in th e Autom atic Locat ion Infor mati ...
General Inf orm ation Guide - Releas e 3.1 - 56 Feature N ame: Descriptio n: Hotline Hotline l imits your access to a designa ted ans wer point. T he system autom atically dials the answer p oint when you go of f-hook . The design ated ans wer po int can b e another station, an attenda nt, a trunk , or a hunt group. Hunt Groups Hunt Gr oups l et yo ...
General Inf orm ation Guide - Releas e 3.1 - 57 - Feature N ame: Descriptio n: MSDN Re lease Li nk Tr unk This feature allo ws the at tendant to m ak e a call b y using the sam e incom ing trunk. It he lps t o provide c entrali zed attend ant ser vice b y allowing t he atte ndants on the attend ant s ystem to r eroute ca lls without t ying up add i ...
General Inf orm ation Guide - Releas e 3.1 - 58 Feature N ame: Descriptio n: Off- Hook Voice Announc e Off- Hook Voice Annou nce lets you rece ive a Dir ect Page durin g a handset or headse t call. See Direct Pa ge. Overlap O utpu lsing Overlap Outpu lsing r educes post-dial ing de lay when trunk calls are originat ed. Onc e a route has been determ ...
General Inf orm ation Guide - Releas e 3.1 - 59 - Feature N ame: Descriptio n: Redial - Saved Num ber Redial - Sa ved Num ber lets you sav e a num ber for future dia ling. The num ber r emains s aved until a replac ement n um ber is saved . Release Release l ets you f orcib ly releas e from an attem pted connect ion to an extern al part y without g ...
General Inf orm ation Guide - Releas e 3.1 - 60 Feature N ame: Descriptio n: Suite Ser vice Suite Service provides the ab ility to group a n um ber of teleph one lines thr ough int erconn ected hote l/motel r oom s, or s uites, for the purposes of bil ling and s hared t eleph one ser vice. Swap Swap le ts you tem porari ly suspend a tele phone c al ...
General Inf orm ation Guide - Releas e 3.1 - 61 - Feature N ame: Descriptio n: Trunk Answer From An y Station (TAF AS) Trunk Answer From Any Sta tion (T AFAS) lets you answer an y call that rings a night bell. O nce you answer t he call, you can use an y of the f eatures that ar e norm all y available at the stati on. Trunk Busy-out Trunk Busy-Out ...
General Inf orm ation Guide - Releas e 3.1 - 62 Solutions Solutio n Ov erv ie w The purpos e of th is sectio n is t o provide exam ples of differ ent custom er r equirem ents and a poss ible solution that coul d be pro vided b y the 3 300 ICP an d Mitel Net work s applica tions . • Standalon e S ite • Multip le S ystem Site • Installed Bas e ...
General Inf orm ation Guide - Releas e 3.1 - 63 - Managem ent team ed with a M itel Net work s VAR to ev aluate an d implem ent an integrat ed comm unications so lutio n that wo uld m eet their needs toda y and into the f uture. T he found ation of the solution was the M itel Net works 3300 Integra ted Comm unic ations Pl atform (ICP). T he 3300 IC ...
General Inf orm ation Guide - Releas e 3.1 - 64 Multip le S ite The Cu stomer Excell ent Adver tisin g (EA) is a Par k Av enue adver tisin g firm with a r eputat ion for putting tog ether innovati ve, cutti ng edge a dvertis ing cam paigns. In add ition to its head of fice in N ew Yor k, the y have a large branc h of fice in San F rancis co that ta ...
General Inf orm ation Guide - Releas e 3.1 - 65 - The So lu ti on Central to the solu tion th at EA ’ s c omm unications servic e provider recom mended was the Mitel Network s 3300 ICP. T he 3300 ICP s upports f lexible n etwork ing as well as natur al speec h reco gnition technolog y, which deli ver tan gible business adva ntages. EA ’ s solu ...
General Inf orm ation Guide - Releas e 3.1 - 66 Installed Base Migration The Cu stomer Reall y Good Real Estate (R GRE) is a Tor onto based com pany that pr ovides com m ercial real es tate managem ent and l easing. T he busin ess has s een stead y gro wth in the pas t 5 years and n ow managem ent has decided to expand to Europ e. The Pro blem Init ...
General Inf orm ation Guide - Releas e 3.1 - 67 - Central to RGRE ’ s s olutio n is the Mitel Network s 3300 ICP . The ne w switch in London will be a 3300 ICP with int egrat ed voic e m ail. This system will pro vide hig h qual ity voic e com m unications a nd advanced , integrated appl ications th at scal e as need ed. Sinc e the 3300 ICP is a ...
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General Inf orm ation Guide - Releas e 3.1 - 69 - Index 3 3300 ICP Com ponents and Per ipherals ............................................................................................ ... 10 3300 In-L ine Power Unit ........................................................................................................ ............... 41 A ACD ...
General Inf orm ation Guide - Releas e 3.1 - 70 L LAN/W AN ........................................................................................................................ ...................... 48 3300 ICP as a Back up W AN ....................................................................................................... ...... 48 Net ...
General Inf orm ation Guide - Releas e 3.1 - 71 - U User Guid es .................................................................................................................... ...................... 19 Guides ....................................................................................................................................... ...
General Inf orm ation Guide - Releas e 3.1 - 72 ...
Mitel 3300のメーカーから受け取ることができるドキュメントは、いくつかのグループに分けられます。その一部は次の通りです:
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それらは全部重要ですが、デバイス使用の観点から最も重要な情報は、Mitel 3300の取扱説明書に含まれています。
取扱説明書と呼ばれる文書のグループは、Mitel 3300の取り付け説明書、サービスマニュアル、簡易説明書、またはMitel 3300のユーザーマニュアル等、より具体的なカテゴリーに分類されます。ご必要に応じてドキュメントを検索しましょう。私たちのウェブサイトでは、Mitel 3300の製品を使用するにあたって最も人気のある説明書を閲覧できます。
Mitel 3300デバイスの取扱説明書はどのようなものですか？
取扱説明書は、ユーザーマニュアル又は単に「マニュアル」とも呼ばれ、ユーザーがMitel 3300を使用するのを助ける技術的文書のことです。説明書は通常、全てのMitel 3300ユーザーが容易に理解できる文章にて書かれており、その作成者はその分野の専門家です。
Mitelの取扱説明書には、基本的な要素が記載されているはずです。その一部は、カバー/タイトルページ、著作権ページ等、比較的重要度の低いものです。ですが、その他の部分には、ユーザーにとって重要な情報が記載されているはずです。
1. Mitel 3300の説明書の概要と使用方法。説明書にはまず、その閲覧方法に関する手引きが書かれているはずです。そこにははMitel 3300の目次に関する情報やよくある質問、最も一般的な問題に関する情報を見つけられるはずです。つまり、それらはユーザーが取扱説明書に最も期待する情報なのです。
2. 目次。Mitel 3300に関してこのドキュメントで見つけることができる全てのヒントの目次
3. Mitel 3300デバイスの基本機能を使うにあたってのヒント。 Mitel 3300のユーザーが使い始めるのを助けてくれるはずです。
4. トラブルシューティング。Mitel 3300に関する最も重要な問題を診断し、解決するために役立つ体系化された手続き
5. FAQ。よくある質問
6. 連絡先。一人では問題を解決できない場合に、その国におけるMitel 3300のメーカー/サービスへの連絡先に関する情報。
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