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HP (Hewlett-Packard) L2737ABGJ - page 1
HP Scanjet Professional 3000 Scanner User Guide ...
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ii ...
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Content s 1 Scanner overview ............................................................................................................ 3 Scanner hardware ............................................................................................................. 3 Scanner front panel buttons ..................................................... ...
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2 Scanned pages are out of or der .............................................................................. 22 Optimize scanning and task s peeds ........................................................................ 22 The scan is completely bla ck or complete ly w hite ................................................... 23 Scanned images a ...
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HP (Hewlett-Packard) L2737ABGJ - page 5
1 Scanner overview This User Guide covers what you need to kno w about using your scanner . • Scanner hardware • Scanner software Scanner hardware 1 Document feeder 2 Front panel 3 USB input 4 Power supply input See also Scanner front panel buttons Scanner front panel buttons Use the Scan button on the scanner front panel to start a scan. n o p ...
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HP (Hewlett-Packard) L2737ABGJ - page 6
HP Scanjet 3000 Scanner 4 See also Useful scanner features Scanner lamp setting The scanner lamp turns off after each scan. After about 15 minutes of inactivity , the scanner automatically enters its Sleep (Po wer Save) mode. T o start a scan when the scanner is in Sleep mode, simply press the Power button or load originals into the document feeder ...
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HP (Hewlett-Packard) L2737ABGJ - page 7
2 Use the scanner The following topics describe the HP Scanjet scanner as well as ho w to scan an original document. • Load originals • Scan a document Load originals For helpful information on loading your docum ents properly , refer to the following topics. • Document loading tips • Load documents • Load a card into the auto document fe ...
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HP (Hewlett-Packard) L2737ABGJ - page 8
HP Scanjet 3000 Scanner 6 • Scanning the following t ypes of documents mi ght result in paper jams or damage to the documents. Wrinkled or creased documents Curled documents T orn documents Documents with p aper clips or st aples Carbon paper Coated paper Extremely thin, translucent paper Paper with adhesive notes or flags attached Photos Overhea ...
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HP (Hewlett-Packard) L2737ABGJ - page 9
• Clean the scanning rollers if the roll ers are vis ibly dirty or after scanning a document that has pencil writing on it. See also Clean the rollers and the scanner gl ass Scanner paper path problems Load document s 1. Unfold the document feeder extensio n and the output tra y extensio n. 2. Adjust the paper guides to the width of the do cument ...
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HP Scanjet 3000 Scanner 8 4. Align the edges of the documents by tapping the bottom of the stack against the table top. Rotate the stack 90 degrees and repeat. 5. Load your single-sid e docum ents face down with the top of the pages pointing down. Load your dou ble-side docum ents with the 1 st page face down and the top of the pages pointing down. ...
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2. Adjust the paper guides to center the original. Make sure the paper guides touch the edges of the original. Scan a document The following topics describe ho w to scan originals using the scanner and the scann er software. • T ips on scanning • Scan from the scanner button • Scan from TW AIN-compliant scanning software Tip s on scanning • ...
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HP (Hewlett-Packard) L2737ABGJ - page 12
HP Scanjet 3000 Scanner 10 3 Useful scanner features Experienced document manageme nt profes sionals might be interested in the following scan features. These featur es are avail able from any document TWAIN application that allows you to modify the scan s ettings in its user interface. • Scan long documents • Filter out color from a document ( ...
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1. S tart the scanning software, and t hen select the TW AIN data source. 2. On the TW AIN user interface, press t he Color Dropout tab, choose the color channel you wish to remove from the Color drop-down list. For information about the color dropout settin g s, see the online help for the scanning software that you are using. NOTE: The color chan ...
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HP (Hewlett-Packard) L2737ABGJ - page 14
HP Scanjet 3000 Scanner 12 4 Care and maintenance This section presents information about how to care for and maintain the scanner . • Order maintenance and scannin g sup plies • Clean the scanner glass • Clean the paper path • Clean the rollers and pad assembly • Replace the pad assembly • Replace the pick roller Occasional cleaning of ...
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HP (Hewlett-Packard) L2737ABGJ - page 15
4. Dry the glass wit h a dr y , s oft, lint-free cloth. 5. With a light touch, dust the two small strip s of gray reflective materi al with a dry , soft, lint-free cloth. 6. Close the scanner hatch, and then reconn ect the USB cable and power supply to the scanner . Clean the paper path If the scanned images have streaks or scratc hes, use the HP p ...
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HP (Hewlett-Packard) L2737ABGJ - page 16
HP Scanjet 3000 Scanner 14 6. If streaks still appear , repeat steps 3 throug h 4. The cleaning cloth can be cycled through the scanner up to five times within 30 minutes. After that the cloth w ill dr y out. If repeated cycling of the cleaning cloth do es not remove th e streaks from the scanned image, clean the rolle r s. Clean the rollers and pa ...
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HP (Hewlett-Packard) L2737ABGJ - page 17
Replace the pad assembly Replace the pad assembly under the follo wing conditions: • The Maintenance Re commended dialog box indicates it is due for mainte nance. • Y ou experienc e repeated document jams and clea ning the pad assembly did not help. Y our scanner package includes a pad replacement kit. The pad replacement kit contains a pad ass ...
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HP (Hewlett-Packard) L2737ABGJ - page 18
HP Scanjet 3000 Scanner 16 3. Close the scanner hatch, and then reconn ect the USB cable and power supply to the scanner . NOTE: HP recommends that you replac e the pick ro ller every 100,000 scans. ...
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HP (Hewlett-Packard) L2737ABGJ - page 19
5 Troubleshooting This section contains solutions for common problems with the scanner . • Basic troubleshooting tips • Scanner installation troubleshooting • Scanner initialization or hardware pr obl ems • Scanner operation problems • Scanner buttons are not working correctly • Scanner paper path problems For additional troubleshooti n ...
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HP (Hewlett-Packard) L2737ABGJ - page 20
HP Scanjet 3000 Scanner 18 Scanner Installation troubleshooting If the scanner does not work after installation, you might see a message on the computer screen that is similar to one of the following: y The computer cannot communicate with the scanner . T o fix the problem, check the scanner cables and software as described her e. y The scanner cou ...
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HP (Hewlett-Packard) L2737ABGJ - page 21
T roubleshooting 19 2. Use the Add/Remove tool (in Windows Vist a or Windo ws 7, the Programs a nd Features tool) from the Control Panel to uninstall the HP Scanjet 3000 scanner driver . 3. Restart the computer . 4. Use the HP Sof tware CD that came with t he scanner to reinstall the HP Scanjet 3000 scanner driver . 5. Reconnect the USB cable and p ...
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HP (Hewlett-Packard) L2737ABGJ - page 22
HP Scanjet 3000 Scanner 20 Check that the scanner has po wer The power cable is connected bet ween the scanner and a po wer outlet. • Ensure that the power cable is securely connected bet ween the scanner an d a live electrical outlet. • If the power cable is connected to a surge pr otector , ensure that the surge protector is plugged into an o ...
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T roubleshooting 21 3. Unplug the po wer cable from the power source, wait 60 seconds, and the n plug it back in. 4. Restart your computer . Use the Windows Device Manager tool to verif y that the computer recognizes the scanner . • Windows 2000/XP/XP, 64 bit: The Windows Device Manager tool is available on the Hardw are tab of the Sys tems tool ...
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HP Scanjet 3000 Scanner 22 Scanner lamp st ays on The scanner lamp turns off after each scan. After about 15 minutes of inactivity , the scanner automatically enters its Sleep (Po wer Save) mode. If the scanner lamp remains on after a long period of inactivity , turn of f the scanner , wait 30 seconds, and then turn the scanner back on. Scanner doe ...
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HP (Hewlett-Packard) L2737ABGJ - page 25
NOTE: For the best OCR results, scanner compression s hou ld be set to a low compression level or disa ble d. Resolution should be set to 300 ppi (dpi) for English and Europea n languages and 4 00 ppi (dpi) for Chinese or Korea n character recognition. y Scann ing at a higher resolution than necessary increases scanning time and creates a larger fi ...
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HP Scanjet 3000 Scanner 24 Scanner buttons are not working correctly After each step, press a button to see if it is working correctly . If the problem persists, proceed with the next step. 1. A cable might be loose. Ensure that the USB cable is sec urely connected. 2. T he HP Scanjet Button Utility might have been used to disable the buttons. If s ...
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HP (Hewlett-Packard) L2737ABGJ - page 27
y If the page looks skewed as the y feed in to the scanner p aper path, check the resulting scanned image in the soft ware to ensure that it is not skewed. y The pages might not be pl ace d correctly. St raighten the pages and adjust the paper guides to center the stack. y The paper guid es must be touching the sides of the paper st ack to work pro ...
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HP (Hewlett-Packard) L2737ABGJ - page 28
HP Scanjet 3000 Scanner 26 Originals are curling up in the scanner output tray Under dry conditions, light weight originals such as those printed on carbonless cop y paper may curl in the output tray . T o minimize curl, flatten curled edges on the originals before placing them in the doc ument feed er . If you cannot flatten curled edges, make sur ...
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HP (Hewlett-Packard) L2737ABGJ - page 29
3. Smooth out any wrinkles caused b y the jam. 4. Remove any debris (paper , staples, clips, etc.) that you see in the paper p ath. 5. Close the scanner hatch until it snaps into place. 6. Reload the unscanned ori gi nals in the document feeder . 7. Resume scanning. See also y Clean the rollers and pad assembly y Document loading tips T roubleshoot ...
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HP (Hewlett-Packard) L2737ABGJ - page 30
HP Scanjet 3000 Scanner 28 6 Product support Accessibility options o n this s canner include the abi lit y to enable and disabl e scanner buttons. See also Control of the scanner buttons Getting assistance Where to get additional inform ation Control of the scanner buttons T o prevent buttons from being pushed accidentally , you can disable the but ...
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Product support 29 6. If you already purchased an HP Care Pack Service, please check the support conditions in your contract. Where to get additional information There are several sources of information that describe using the scanner a nd the scanning software. HP Scanjet 3 000 driv er help The HP Scanjet 3000 Scanner Driver Help explai ns how to ...
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HP (Hewlett-Packard) L2737ABGJ - page 32
HP Scanjet 3000 Scanner 30 7 Specifications This section contains regulatory informat ion and pr oduct specifications for your scanner . Scanner Specifications Name Description Scanner type Duplex sheetfed scanner Size Width: 285 mm (1 1.22 in), De pth: 157 (6.18), Height: 163 mm (6.42 in) Weight 2.5 kgs Scanning element Contac t image sensor (CIS) ...
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HP (Hewlett-Packard) L2737ABGJ - page 33
Document specifications Name Description Minimum paper size 74 x 52 mm (2.9 x 2.1 in) Maximum paper size 215.9 x 864 (8.5 x 34 in) Minimum paper weight 50 g/m 2 ( 13.3 lbs) Maximum paper weight 120 g/m 2 (32 lbs) Environmental specifications Name Description Operating the scanner: 10° to 35° C (50° t o 95° F) T emperature S torage: -40° to 65? ...
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HP (Hewlett-Packard) L2737ABGJ - page 34
HP Scanjet 3000 Scanner 32 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. In stead, it is your responsibilit y to dispose of your waste equipment b y handing it over to a designated collection po int for the recycling of waste electrical and electronic equi pment. ...
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HP (Hewlett-Packard) L2737ABGJ - page 35
Index Ａ clean the scanner glass, clean rollers, 12 Ｐ Accessibility , 28 pages are out of order, 22 auto document feeder , 5 Ｂ pap er black stripes jams, skew , misfeed, 25 troubleshooting, 23 par ts Ｃ order , 12 Care Pack Service, 29 power supply clean troubleshooting, 21 Ｓ rollers, pad assembly , 14 scan button Clean the rollers, 14 scan ...
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