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726+,%$ Telecommunication Systems Di vision Novemb er 200 2 CTX100 and CTX670 General Description Digital Business T elephone Systems ...
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TOSHIBA AMERICA INFORMA TION SYSTEMS, INC. ( “ T AIS ” ) T elecommunication Systems Division License Agr eement IMPORT ANT : THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND T AIS. CAREFULLY READ THIS LICENSE AGREEMENT . USE OF ANY SOFTWARE OR ANY RELA TED INFORMA TION (COLLECTIVEL Y , “SOFTWARE”) IN ...
T oshiba America Information Sys tems, Inc. T elecommunication Systems Division Limite d W arrant y T oshiba America Information Systems, Inc., ( “ TA I S ” ) warrants that this telephone equip ment (e xcept for fus es, lamps, and other consumable s) will, upon deliv ery by T AIS or an author ized T AIS deal er to a r etail custo mer in new con ...
Strata CTX General Descrip tion 1 1/02 i Contents Introduction Organizati on .................... .................. ........................... .................. .................. ............. ....................... vii Conventions ... ........................... .................. ........................... .................. ............... ...
Contents Chapte r 3 – Capaci ties ii Strata CTX Genera l Des cr iption 1 1/02 CTX670 Cabinet Sl ots ...................... ........................... .................. ........................... ............ ................. 8 Base Cabinet ............. ........................... .................. ........................... ............... ...
Contents Chapter 6 – Feat ures Strata CTX General Descrip tion 1 1/02 iii Automatic Call Di stribution (ACD) Server ................. ........................... .................. ........................ ... 38 Multiple Group Age nt Login ........................ ........................... .................. .................. ............. .. ...
Contents Chapte r 6 – Fe atur es iv Strata CTX Genera l Des cr iption 1 1/02 Delayed Ringing ..... .................. ........................... .................. ........................... ................ .................... 48 Destination ( Toll) Restri ction ........... ........................... .................. .................. ... ...
Contents Chapter 6 – Feat ures Strata CTX General Descrip tion 1 1/02 v Message Waiti ng .... ........................... .................. ........................... .................. ................. . .................. 58 LED Indicati on .................................... ........................... .................. .................. ...
Contents Appendix – Specif icatio ns vi Strata CTX Genera l Des cr iption 1 1/02 Transfer .................. .................. ........................... .................. ........................... .......... ........ .................. 67 Transfer with Camp On ................................ ........................... .................. . ...
Strata CTX General Description 1 1/02 vii Introduction This Gener al Descri ption pr ovides an ov ervie w of the S tr ata CTX100 and CTX6 70 digita l busines s telephon e syst ems, associ ated hard ware and feature s. Orga nization This docu ment is divide d into the foll owing major t opics : • Chapter 1 – S trata CTX100 Overview describ e s t ...
Introduction Conve ntions viii Strata CTX General Description 1 1/02 Conventions Conventions Description Note Elabor ates s pecific items o r refere nces othe r info rmation. W ithin some tables , general notes appl y to the e ntire t able and numbe red notes appl y to speci fic ite ms. Importa nt! Calls a ttentio n to impo rtant ins tructio ns or ...
Introduction Related Do cu me nts /M edi a Strata CTX General Description 1 1/02 ix Related Documents/Media Installation and Progr amm ing • Strata CT X Insta llatio n & Main te nanc e Manua l • Str ata CTX Programmin g Manual User Guides • DKT3000/2 000- se ri es Digi ta l T elepho ne • DKT3001/2001 Di gital Si ngle Line T elephone • ...
Introduction Related Documents/Media x Strata CTX General Description 1 1/ 02 ...
Strata CTX General Description 1 1/02 1 Strata CTX100 Overview 1 The S trata CTX100 is a compac t system t hat provide s lar ge sys tem featur es (see Figure 1 ) . It is d esigned f or wall mount ing and occupies very lit tle spa ce. The CTX100 b asic proces sor can be configured with a one or two cabi net syst em. A single (Base) c abinet sy stem ...
Strata CTX100 Ov erview CTX100 Processo r 2 Strata CTX General Description 1 1/ 02 CTX100 Processor The syste m operat es with on e processo r circui t boar d (ACTU) that install s in a ded icated sl ot of the B ase C abine t. Th e A CTU proc esso r inco rpora tes th e fo ll owin g ha rd ware featu res : CPU/Memo ry The CTX100 use s a high-s peed, ...
Strata CTX100 Overview CTX100 Ca binet Slot s Strata CTX General Description 1 1/02 3 CTX100 Pr ocesso r Optio nal Su ba ssemb lies Optional subassembli es can be at tached to t he ACTU processo r to pro vide addit ional featur es. The suba ssem blies are: • AMDS (Modem ) – Provides a 3 3.6Kbps/V .34 modem for point-to -point l ocal or re mote ...
Strata CTX100 Ov erview CTX100 License C ontrol 4 Strata CTX General Description 1 1/ 02 CTX100 License Control The syste m size a nd feature c apabilit y is cont rolled us ing a sof tware Lice nse Key Code. Thi s key code is obtained f rom T osh iba In ternet FYI during t he orderi ng proce ss and is install ed onto th e system processo r via S tr ...
Strata CTX General Description 1 1/02 5 Strata CTX670 Overview 2 The S trata CTX670 system provides s ophistic ated teleco mmunicati on featur es in a modu lar syst em designe d for growt h. Its uni versal sl ot archi tecture enables you to sel ect the c ombination of Centr al Of fice (CO) lines , sta ti ons , and per i pher al opti ons tha t bes t ...
Strata CTX670 Ov erview CTX670 Proc essor PCBs 6 Strata CTX General Description 1 1/ 02 CTX670 Processor PCBs The system ope ra tes with one se t of proc ess or PCBs ( B ECU/BBCU) th at inst al l i n dedi ca ted slot s of the Ba se Cabinet . The BECU/BBCU pro cessor i ncorporat es the following on-board h ardware featur es: CPU/Memo ry The CTX670 u ...
Strata CTX670 Overview CTX670 L icense Co ntrol Strata CTX General Description 1 1/02 7 Netwo rk Inte r face The proce ssor ha s an on-boa rd Etherne t 10Bas e-T Ethern et circu it for co nnecti on to Open Archite cture Comput er T elep hony Int erface (C TI) appli cations. This provi des exten sive ca ll control and tele phone su pport for CTI app ...
Strata CTX670 Ov erview CTX670 Cabinet Slo ts 8 Strata CTX General Description 1 1/ 02 Licensed Softw are Option s Some softwa re option s are act ivated wit h licens e codes. The following software option s require a licen se: • Each CTX syst em (node) i n a St rata Net QSIG Network re quire s one LIC670- QSIG NET licens e. A maximum of fo ur se ...
Strata CTX670 Overview CTX670 Remote Exp ansion C abinet Strata CTX General Description 1 1/02 9 Expansio n Cabinets One to si x Expansion Ca binets c an be added t o increa se the sys tem station a nd CO line ca pacity . Each expan sion cabi net provi des 10 slot s (S_01~S_1 0). Figure 5 shows a n Expansion Ca binet. Refer t o the foll owing s ect ...
Strata CTX670 Ov erview CTX670 Remote Exp ansion C abinet 10 Strata CTX General Description 1 1/ 02 ...
Strata CTX General Description 1 1/02 11 Capacities 3 This chap ter cont ains Stra ta CTX100 a nd CTX670 capac ities for s tations and periph erals, CO lines, s tation b uttons and system fea tures. All tables apply to bo th syst ems unless otherwis e noted. System Ca pa c iti es Important! The m aximum cap acities listed for th e CTX100 in Ta b l ...
Capacities System Capaci ties 12 Strata CTX General Description 1 1/ 02 Door phone s 6 9 24 DSS cons oles ( D DSS) 3 5 16 ISDN BRI statio n circuits TE-1 an d TA (2B+ D pe r cir cu it) 12 28 96 Off-prem ise sta tions 72 160 560 BPCI used for TAPI only: per cabinet 1 35 66 66 T otal Stations (Digital/Anal og/ISDN BRI B chan nel co mbi ne d) 72 160 5 ...
Capacitie s System Capaci ties Strata CTX General Description 1 1/02 13 T able 6 Station Buttons Station Buttons per System CTX100 Base & Expans ion CTX670 Basic Processor BBCU + BECU CTX670 Expanded Processor BBCU + BECU + BEXS + BBMS Call F orward, P ersonal CF But tons 72 160 560 CO Line Button s 64 96 264 Group CO Li n e Buttons 64 96 264 P ...
Capacities System Capaci ties 14 Strata CTX General Description 1 1/ 02 Conference Circuits 64 64 96 Confer en cing (thre e-parti es si m u ltaneousl y) 2 20 21 21 Confer en cing (eigh t-parties s imultaneo usly) 2 88 1 2 Confer en ce Party typ es (up to 8 tot al line s + stations ) 6 lin es max. 8 st atio ns ma x. 6 lines ma x. 8 station s m ax. 6 ...
Capacitie s CTX100 Maximum Capac ity Con figurat ion Examp les Strata CTX General Description 1 1/02 15 CTX100 Maxi mum Capaci ty Co nfi gurat ion Examples T able 8 CTX100 Base Cabinet with Digital T elephon es and Loop Start Line W ith or Wit hout Caller ID T able 9 CTX100 Base and Expa nsion Cabine t with Analog Loop Start Lines T able 10 CTX100 ...
Capacities CTX100 Maximu m Capac ity Con figurat ion Examp les 16 Strata CTX General Description 1 1/ 02 T able 1 1 CTX100 Base and Expansi on Digital T elephones an d with T1 a nd/or PRI line s T able 12 CTX100 Base Cabinet Onl y with Analog T ie, DID and / or Ground Start Lines T able 13 CTX100 Base and Expansi on Cabinet w ith Analog T ie, DID a ...
Strata CTX General Description 1 1/02 17 Universal Slot PCBs 4 Univ ersal Print ed Ci rcuit B oard s (PC Bs) i nstall ed in t he Strata CTX 1 00 or CTX 67 0 cab inets provide interfa ces for s tations, lines, and peripher als. Each PCB me asures 7.5 x 5.5 inc hes (190 x 140 mm) and mount s in t he slot wi th a 44-pi n backpla ne connecto r . PCB ex ...
Universal Sl ot PCBs Station, L ine and O ption PCBs 18 Strata CTX General Description 1 1/ 02 Digital T elep hone Interface Unit (PDKU2) Provides eight di gital tele phone circuits (2000-seri es phones only . Do no t use t he PDKU for 3 000-series digital telep hones.) . LCD dis play is only 1 6 charac ters wide and the button wil l not work. Inte ...
Universal S lot PCBs Station, Line and Option P CBs Strata CTX General Description 1 1/02 19 T able 15 CO Line PCBs Caller ID Interface Unit (RCIU2) Provides fo ur Caller ID c ircuits. With RCIS: ei ght circu its. Interface Options: Provides Calle r ID LCD displ ay f or ana log l oop o r grou nd start lines with Caller ID. Requires: RCOU, RCOS, RGL ...
Universal Sl ot PCBs Station, L ine and O ption PCBs 20 Strata CTX General Description 1 1/ 02 ISD N Prim ary R ate I nter fac e Uni t (RP TU2) Provides (1 ~8B + D), (1~16 B + D), or (1~23 B + D) channe ls (lines ), depends on sys tem progra mming. RPTU2 is required for QSIG Net working . Interface Options: ISDN PRI POTS FX T ie (s ende rize d) T i ...
Universal S lot PCBs Function al Block D iagram s Strata CTX General Description 1 1/02 21 Functio nal Block Diagrams The Functi onal Block Diagra ms show th e PCBs and int erface c onnectors used for c onnecting the stati ons and p eriphera ls (see Figure s 6 ~ 9 ). Figure 6 CTX100 System Pro cessor and O ption Inter face PCBs Data and Speech High ...
Universal Sl ot PCBs Functio nal Block Diagrams 22 Strata CTX General Description 1 1/ 02 Figure 7 CTX670 System Proces sor and Optional Inte rfa ce PCBs Data and Speech Highway 5413 BECU Processor PCB BBCU Processor PCB Interface PCB Relay Contacts, Page Output Music Source: External Zone Page Background Music Door Lock Control Relay External Zone ...
Universal S lot PCBs Function al Block D iagram s Strata CTX General Description 1 1/02 23 Figure 8 CTX100 and CTX670 CO Lin e Side Functio nal Block Diagram RDTU2 • 2T1 / DS1(24 Channels / Lines) • Loop Start, Ground Start, Tie, DID • Digital Voice Lines Channel Ser vice Unit (CSU) 25-pair Amphenol TOSHIBA NDTU Cable DB15 PLL Synchronization ...
Universal Sl ot PCBs Functio nal Block Diagrams 24 Strata CTX General Description 1 1/ 02 Figure 9 CTX100 and CTX670 Sta tion Side Func tional Block Dia gram S 3 R 3 S 3 U 3 U 3 RBSU 2B+1D/Circuit (2-NT Circuits) RBUU 2B+1D/Circuit (2-LT Circuits) 1 1 1 1 1 1 1 RDSU 4 4 Digital Telephone Circuits 2 Standard Telephone Circuits ADKU 8 Digital Telepho ...
Strata CTX General Description 1 1/02 25 T elephones and Peripherals 5 This chap ter disc usses the T oshi ba 3000- series d igital t elephones , as well a s periphe rals that are compatibl e with Str ata CTX BDKU tele phone inte rfac e circui t card. The 3000-seri es te lephones come with a number of en hanced fea tures, in cluding: • Fixed Spee ...
T elephones and Peripherals DKT300 0-serie s T ele phones 26 Strata CTX General Description 1 1/ 02 DKT3000-se ries T elephones The S trata CTX su pports the T oshi ba 3000 -series digital te lephone s, which of fer station users a number of useful feature s that ar e easy to access (see Figure 10 an d photos on the nex t page). Figure 10 3000-Seri ...
T elephones and Periph erals DKT300 0-s erie s T elephones Strata CTX General Description 1 1/02 27 The 3000-se ries te lephon es pr ovide a number of usef ul featur es inclu ding: • Four or 12 Soft Keys f or respond ing to extensi v e fea tur e prompt s. • Flexibl e buttons – customize d for e ach telepho ne to provide Director y Number , li ...
T elephones and Peripherals DKT300 0-serie s T ele phones 28 Strata CTX General Description 1 1/ 02 Liqui d Crys tal Di splay (LCD) Models The DKT3010-SD a nd DKT3020-S D models disp lay up t o 24 chara cters x t wo lines of informat ion an d provide four Soft Keys. The DKT3014-SDL h as 12 Soft Ke ys and a 24- characte r by eight -line LCD t hat ca ...
T elephones and Periph erals DKT300 0-s erie s T elephones Strata CTX General Description 1 1/02 29 DKT3001 The DKT3001 is a Digital Single Li ne T eleph one. It looks simi lar to t he oth er 30 00-se ries te lep h one, bu t it h a s a sm aller footpri nt. It i s narrower becaus e there a re no fle xible but tons and no LCD. DKT3001 is no t a speak ...
T elephones and Peripherals DKT300 0-series U pgrade O ptions 30 Strata CTX General Description 1 1/ 02 DKT3000-se ries Upgrade Op tions T osh iba 3000-s eries di gital te lephon es can be up graded with the f ollowi ng options. Digital Add-on Module (DADM3020) The DADM3020 a dds 20 feat ure butt ons to DKT3000-ser ies tel ephones. Thes e flexib le ...
T elephones and Periph erals DKT3000 -series U pgrad e Options Strata CTX General Description 1 1/02 31 Integ rated P C Interfa ce (BPC I) An optiona l BPCI can be install ed inside any 300 0-series telephon e to provi de a USB connec tion to a PC w i th Micr osof t ® W indows ® T elephony Applic ation Programmi ng Interf ace (T API) applica tion ...
T elephones and Peripherals Cordle ss Dig ital T e lephon es 32 Strata CTX General Description 1 1/ 02 Cordless Digit al Telephones Toshiba o ffers two cordless digital telephon e models, th e DKT2104-CT a nd the DKT2004- CT. These cordl ess digit al telephon es bring mobili ty and product ivity to off ice tele phones. Greate r call access c uts do ...
T elephones and Periph erals CTX Attend ant Consol e Strata CTX General Description 1 1/02 33 DKT2004 -CT The DKT2004-CT f eatures spread-s pectrum technol ogy pr ovidin g c larity and un sur passed range several times gre ater tha n conve ntional a nalog cord less tel ephones. Spr ead-s pectrum te chnolog y offers extrem ely secur e communic ation ...
T elephones and Peripherals CTX Attendant Console 34 Strata CTX General Description 1 1/ 02 Important! • If a DKT te lephone i s connecte d to the CTX At tendant Co nsole PC, th e keybo ar d must be used for all Attendant operatio ns when the c onsole is runnin g. (When the console is in Pos ition Busy , it is still r unning. ) • When the At te ...
T elephones and Periph erals Peripheral s Strata CTX General Description 1 1/02 35 The CTX Attenda nt Consol e also e nables an atte ndant t o manage con sole se ttin gs, maint ain a user direct ory , and view call statis tics. The Co nsole p rovides a Name/Number search th at works wit h automa tic or manu al call handling. Ot her feat ures incl u ...
T elephones and Peripherals Cabli ng and Connec tors 36 Strata CTX General Description 1 1/ 02 Door Phone/Lo ck Control Unit (DDCB) The DDCB can support as many as t hre e door phone s (MDFBs) or two door phones (MDFBs) and one door lock cont rol rel ay . Using the door lock contro l, digita l stati on users c an unlo ck a customer - supplied elect ...
Strata CTX General Description 1 1/02 37 Features 6 This cha pter con tains the S t rata CTX100 and CTX670 feat ures. They ar e p resented in alpha betic al order t o make it ea sy to loca te eac h featur e. Account Co des Account Cod es are oft en use d for cost allocat ion of the call or the t ime the cal ler was i nvolved on a phone call. The co ...
Feature s Automati c Busy Red ial 38 Strata CTX General Description 1 1/ 02 Automatic Busy Redial Automatic Busy Redi al (ABR) e nables a digital or st andard telepho ne user to automat ically redial a busy out side nu mber multip le ti mes at prog rammed int ervals. St rata CTX sup ports a maximum of 16 or 32 s imulta neous r egist rati ons of ABR ...
Feature s Automatic Callback (ACB) Strata CTX General Description 1 1/02 39 Agent Pri ority Routi ng (Enhanced Feature) The Agent p ool can be expanded when traf fic g ets heavy based up on agent pr iority l evels. When all a gents are bu sy at o ne le vel, calls au tom atica lly g et dist rib uted to agen ts at the nex t leve l. Ca lls can be di s ...
Feature s Automati c Release 40 Strata CTX General Description 1 1/ 02 Automati c Releas e The syste m will a utomati cally r elease l ine connect ions under cert ain condi tions. Automa tic Relea se from Hold When a line is on hol d and th e held par ty hangs up, the line is aut omatically r eleased. Individua l loop sta rt CO line s can be pr ogr ...
Feature s Call Fo rwa rd Strata CTX General Description 1 1/02 41 Call Forward Call F orw ar d di ve rts intern al an d exte rnal c alls in tend ed for a Dire cto ry Num ber [D N ] to a destina ti on spe ci fi ed fo r that [DN], under calling cond ition s spec if ie d for that [DN]. Cal l For ward may be act ivated fr om the sta tion that owns the ...
Feature s Call History 42 Strata CTX General Description 1 1/ 02 Call Forwa rd Dest in ation Whether us ing S tation or System Ca ll Forward , the CF d estinati on can be a n interna l Direct ory Number , a Hunt or ACD Group, V oice Mail , or a publ ic or pri vate netwo rk telephone number . In the l ast case , the forwa rded call will acc ess an o ...
Feature s Call Park Strata CTX General Description 1 1/02 43 Call Park Call Par k gives any station , regar dless of type, a method f or holding calls . By parking a call, yo u are fr ee to make ot her call s and ret rieve the call at a later time or use the pa ging syst em to announce a call to be p icked up by some one e lse on t he syst em. Any ...
Feature s Caller Ide ntificati on 44 Strata CTX General Description 1 1/ 02 When a s tation i s busy with a call an d another c all is b eing r eceived, a tone aler ts the ca ller of a pending c all. On LCD tel ephones, t he Caller ID informati on display s for 10 se conds. The comb i ned effec t of th e Call W aitin g aler t tone with t he dis pla ...
Feature s Cancel Butto n Strata CTX General Description 1 1/02 45 Off-ho ok Camp On A stati on caller who dials a busy stat ion or li ne access code can r emain of f-hook to be automa ticall y connected when the station or line b ecomes i dle. After dialing a busy [DN] a nd receiv ing busy tone, the caller c an just r emain of f-hook a nd Camp On w ...
Feature s Compu ter T ele phony In tegratio n (CTI) 46 Strata CTX General Description 1 1/ 02 Computer T elephony Integration ( CTI) CTI c omb in es the cap a bili ties of the Strat a CTX digi tal bu sin es s te le phon e syst em w ith cu sto m functi onality provided by comput er appl ications . This c an be pr ovided t hrough t he opti onal Digi ...
Feature s Conti nuo us D TMF T one Strata CTX General Description 1 1/02 47 S tandard telephone s and/or VM devices c an establ ish tand em analog CO l ine conne ctions a nd then relea se from them with out disc onne cting the tand em c onne ction in the Strata C TX. Afte r rele asi ng from a ta ndem call, r econnect ing to the call can be accomp l ...
Feature s Day/Ni ght Mode – Aut o Schedul e 48 Strata CTX General Description 1 1/ 02 Day/Night Mode – Auto Schedule The syste m has th ree ope rating mode s that ar e based on the ti me-of-day , day-of -the-week , and up to 128 hol ida y sched ule s. Th e ope rati ng mode s a re Da y , Day2 , and Nigh t. Ea ch mode contr ols th e routing of in ...
Feature s Desti nation (T oll) Rest ricti on Strata CTX General Description 1 1/02 49 Destination ( T oll) R estriction Strata C TX offer s Des t i nat io n Res tric ti on a s a majo r exp ansio n of tr adit io nal T o ll Re stri ct ion . Histori cally , T oll Res triction was used t o prevent the unaut horized use of toll prefixes to th e PSTN: lo ...
Feature s Digital Pad 50 Strata CTX General Description 1 1/ 02 Digital Pad The S trat a CTX digita l pad (dec ibel loss ) is activate d for the recei ving path of the te rminal, exter nal lin e or re sour ce. The system adj ust s for dif fering transmiss ion levels betwe en in ter nal and ex terna l devi ce s. Thi s is very use ful fo r confere nc ...
Feature s Directory Number s Strata CTX General Description 1 1/02 51 Director y Numb ers A Di recto ry Nu mbe r [DN ], some time s call ed an “ extensi on number , ” is the number so meone must call t o r each a des tinat ion w ithin the syst em. Each [DN ] is a ssign ed to a fl exi ble b utton on a digi tal telepho ne or as t he main direct o ...
Feature s Distinctive Ringing 52 Strata CTX General Description 1 1/ 02 Distinctive Ringing Users so metimes n eed to distingu ish the r inging of one but ton on the ir phone f rom another button and sometime s sta ti ons in cl ose proxi mit y to one another need to distingu ish the ca ll s on one desk from anot her . T ypical ly , mult iple soun d ...
Feature s DTMF Receivers Strata CTX General Description 1 1/02 53 DTMF Receivers DTMF receive rs are us ed when rece iving inc oming DNIS DID, T ie or DISA line ca lls and whe n origina ting cal ls with st andard t one-dial telep hones. V oice mail systems al so requir e DTMF receiv ers fo r a number of VM features , even if u sing SMDI o r T oshib ...
Feature s Enhance d E91 1 54 Strata CTX General Description 1 1/ 02 Enhanced E91 1 Enhanced 9 11 call ing means t he routin g of a cal l to the a ppropriat e Public Safety Answe ring Positi on (PSAP) acco mpanied b y Caller Emerge ncy Servic es Identi fier (CESI D). The CESID identi fies the locat ion to whic h emerge ncy servi ces are t o be sen t ...
Feature s Flexibl e Numb ering Strata CTX General Description 1 1/02 55 Flexible N umbering The Stra ta CT X allow s the syste m-nu mbe ri ng pl a n to be cust omiz ed for the u s er ’ s need s. Directo ry numbers, l ine and f eature ac cess codes , and Net work Coordin ated Numbe ring can be establ ished u niquely i n each syst em. Hands free An ...
Feature s Hot Dialing 56 Strata CTX General Description 1 1/ 02 Call Hold This is the most commonl y used. Call Hold t emporaril y suspends a call, al lowing the stat ion user to do ot her t hings , incl uding using the pho ne. Cal lers on hol d can r ecei ve music or a nnounceme nts as descr ibed in t he Music-on-hol d featur e. Cons ul tati o n H ...
Feature s Leas t Cost Rout ing (L CR) Strata CTX General Description 1 1/02 57 ISDN s erv ic e com es in two fo rms: • Primary Rate Inter face (PRI) supports s imultaneo us voice or data conn ectio ns (eight , 16 or 23). PRI i s simila r to digital T1 servic e and uses two pair s of wires from your phone compan y . The R P TU PCB sup po rts PR I ...
Feature s Live S ystem Prog rammi ng 58 Strata CTX General Description 1 1/ 02 Group CO Line But ton Group CO lin e buttons are like individua l CO lin e buttons except th ese butto ns repres ent all t he lines for a p arti cu lar IS DN Ch anne l Grou p. T his en ables ISDN chann els to opera te s im ilar t o analog CO l ines on a k ey telepho ne s ...
Feature s Micropho ne (Externa l Uni t) Strata CTX General Description 1 1/02 59 Microphone (Ex ternal Unit) An extern al micropho ne (RFDM) ca n be connect ed to the DKT2020-FDSP d igital t elephone enhancin g “ ful l-duplex ” operati on by virt ue of the “ sup erdirect ional ” charact eris tic of t he microphone . When this o ption is o n ...
Feature s Override 60 Strata CTX General Description 1 1/ 02 This enab les gr oups of re mote work ers to use T oshi ba digita l teleph ones to hav e seamle ss acces s to the main lo catio n ’ s telephone syst em and voic e mail syst em. Remote em ployees ha ve transp arent access to all the same capa biliti es as if they were l ocally connecte d ...
Feature s Paging Strata CTX General Description 1 1/02 61 Paging The S trata CTX ha s a paging interfa ce that s upports a T oshiba External Speaker ( HESB) or a customer -su pplied ampl ifiers and spea kers for Pagi ng, Night Ringing ov er Page, and BGM applica tions. Use rs can acc ess any of the Pag ing option s by diali ng access codes o r by u ...
Feature s Privacy 62 Strata CTX General Description 1 1/ 02 Each DPFT pro vides i nterfac e for eig ht power failur e telephon es. A S tandar d S tation I nterfac e (RSTU) cir cuit car d is requi red to su pply the DPFT wi th a -24VDC co ntrol power and ground connecti ons . The number of Power Fai lure tel eph ones ava ilable de pen ds on sys tem ...
Feature s Speed Dia l Strata CTX General Description 1 1/02 63 Speed Di al This fe ature, sometimes known as automatic dialin g or one-touch dialing , enabl es the customer to assign dialing codes to t elephone numbers th at are f requentl y called . Str ata CTX of fers t hree for ms of Speed Di al: Syst em Speed Dial (up to 800 ma x. per syst em), ...
Feature s Station H unting 64 Strata CTX General Description 1 1/ 02 Statio n Hu nt in g A series of Direct ory Numbers ( DNs) can be o rgan ized in gr oups in suc h a way that if a cal led [DN] is bu sy the cal l will t ry to ri ng another [DN] in th e group. If that [DN] is bus y it will hunt to a thir d [DN], etc. T elephones in the same dep art ...
Feature s Stati on Mes s age Detail Re co rdi ng (SMD R ) Strata CTX General Description 1 1/02 65 Station Message Detail Record ing ( SMDR) For each incoming , outgoing o r tandem ca ll, the S trat a CTX can gener ate a re cord that includes detail s of the c all, incl uding the origi nating st ation or trunk, th e star t time of the call , its d ...
Feature s System Fault F inding an d Diagn ostics 66 Strata CTX General Description 1 1/ 02 Centr ali ze d At tend an t One atte ndant can s erve a n entire Stra ta Net. Stat ion users only ne ed to dia l “0” to reach th e centra lized at tendant regardl ess of th e node in whi ch they re side. The a ttendant can re ach any stati on in the ne t ...
Feature s Tr a n s f e r Strata CTX General Description 1 1/02 67 Event an d System Administr at ion Logs Events su ch as sta tion butt ons pushed o r lines a ccessed a re store d in an E vent Log. All actions made by the System Adminis tratio n user are logged. Bot h logs may be c alled up at a late r time. Automa tic Fau lt Recover y The syste m ...
Feature s User Progra mming M ode 68 Strata CTX General Description 1 1/ 02 T ransfer Immediat e Call Transfe r Immed iate si mpli fies the tran sfer of ca lls for us ers of digita l displ ay tele phon es. W ith a conversa tion in progres s, the display phone user presses the TR NS Soft Key and dials t he tran sfer destina tion. The c alling pa rty ...
Feature s V oice o r T on e Signalin g Strata CTX General Description 1 1/02 69 • One T ouch – Users can set speed dial and custom f eature ac cess code sequenc es for One T ouch buttons. • Backgr ound Music – Users can se lect t he music s ourc e (up to 15 sources ) that will pl ay on their t elep hone ’ s sp eake r when they acti v ate ...
Feature s Vo l u m e C o n t r o l 70 Strata CTX General Description 1 1/ 02 T oshiba Proprietary Integrati on T osh iba propri etary i ntegra tion prov ides the h ighest f unctio nality be tween the St rata CTX and a S tratagy voice pro cessing s ystem. T o shiba prop rietar y inte gration r equires t he BSIS int erface f or control signali ng bet ...
Strata CTX General Description 1 1/02 71 Appendix – Specifications This appe ndix incl udes de tailed i nformatio n on the items li sted belo w . The sect ions in t his appendix apply to bo th the Str ata CTX100 and CTX670, unle ss othe rwise state d. • Environm ental Cha racteri stic s • CTX100 Power Cons iderati ons • CTX670 Power Cons id ...
Appendix – Specifications CTX100 Power Consid erations 72 Strata CTX General Description 1 1/ 02 CTX100 Power Considerations The power s upply in ea ch CTX100 Base a nd Expansion Cabinet fu rnish es power to all of t he stati ons and some of the int erface pe ripheral s (se e T able 18 ). The prima ry AC power for each cabinet is 120V AC. CTX670 ...
Appendix – Specifi cati ons Reserve Power Strata CTX General Description 1 1/02 73 Reserve Power T wo or four c ustomer -supplied 12VDC res erve bat teries (8 0 ampere -hours max .) can be connec ted to eit her syste m to maintai n normal ope ration du ring a power failur e (see T able s 20 ~ 23 ). The batter ies are k ept in a highly- char ged s ...
Appendix – Specifications Hardware Compatibility 74 Strata CTX General Description 1 1/ 02 Hardware Compatibility PCB compatib ility f or the Str ata DK280, DK424, DK42 4i, CTX100 and CTX67 0 system s is shown in T able 24 . T able 24 Hardwar e Compatibi lity Category Unit Name DK280 & DK424 DK424i CTX100 CTX670 Processor Card BECU/BBCU with ...
Appendix – Specifi cati ons Hardware Compatibility Strata CTX General Description 1 1/02 75 Expansio n Cabinet DKSUE424 X NC NC NC CHSUE672 NC X NC X CHSUE1 12 NC NC X NC Data Cable for St rata DK424 Expans ion Cabinet XN C N C N C Data Cable for CTX670 Expansion Cabinet NC X NC X Data Cable for CTX100 Expansion Cabinet NC NC X NC Power Supply Un ...
Appendix – Specifications Publ ic Net work R equi remen ts 76 Strata CTX General Description 1 1/ 02 Public Network Re quirements The PCB requi rements f or connect ing to the publi c network a re shown in Ta b l e 2 5 . T able 25 PCB Network Requirements PCB/Interface Facility Interface Code Network Jack Ringer Equivalence Universal Service Orde ...
Appendix – Specifi cati ons Station Lo op Len gths Strata CTX General Description 1 1/02 77 Station Loop Lengths In a sin gle si te inst allatio n, the Base a nd opti onal Expans ion Cabine ts must be placed wi thin the allowed ma ximum distanc e of each other as d esignate d by Ta b l e 2 6 . T able 26 Station Lo op Lengths 1 1. When the sys tem ...
Appendix – Specifications Standard T elephone Ringer Sp ecificat ions 78 Strata CTX General Description 1 1/ 02 Standard T elephone Ringer Spe cifications Specifi cations for stand ard te lephone ri ngers appear in T able 27 . T able 27 Standard T elep hone Ringer Spe cifications 3000-s eries T elephone Option PCBs Digital telephon es can be up g ...
Appendix – Specifi cati ons Statio n Dime nsions Strata CTX General Description 1 1/02 79 Digital Single Line T elephone (DKT3001) 4.0 inches (101.5 mm) 5.9 inches (150 mm) 9.3 inches (235 mm) Add-on Module (DA DM) (3020 m odel) 3.5 inches (88 mm) 2.8 inches (70 mm) 9.3 inches (235 mm) Direct Station Selection (DSS) Console (3060 model) 3.5 inche ...
Appendix – Specifications System T ones 80 Strata CTX General Description 1 1/ 02 System T ones T ones whi ch can be he ard fr om speaker o r handset are descr ibed in T abl e 30 . T able 30 Call Progress T ones T one Name Conditions Ringing Ca den ce Prime Dial T one Pro mpt in g to di al [ D N] or ac ces s co de or t o press a feat ure bu tt on ...
Appendix – Specifi cati ons System T o nes Strata CTX General Description 1 1/02 81 Ring tone s are desc ribed , along with their cadences in Ta b l e 3 1 . D ue to t he lim i tati on in t he ton e generat ion algor ithm, the l isted t one durati on is sli ghtly di ffe rent fro m the actual one. Other ty pes of tones that do not fi t in the previ ...
Appendix – Specifications System T ones 82 Strata CTX General Description 1 1/ 02 ...
Strata CTX General Description 11/02 83 Index A ABR licen se con trol, 4 , 7 , 8 accoun t code s, 37 ACD licen se con trol, 7 ser ver, 7 , 38 ACTU, 2 add-on modu les, 37 capa citi es, 11 ADKU, 17 advis ory m essa ges, 37 AETS, 3 alter nate answer point, 37 AMDS (modem), 3 analo g hold, 55 ANI, 13 ARCS, 3 attenda nt centra lized, 66 attenda nt conso ...
Index D ~ I 84 Strata CTX General Description 11/02 connecto rs, 36 consult ation hol d, 56 continu ous DTMF tone, 47 cord less digi tal tel ephones , 32 DKT2004-CT, 11 , 33 DKT2104-CT, 32 CSTA, 33 CTX attenda nt console, 7 , 11 , 33 CTX WinAdmin, 2 , 6 , 47 Customer Su pported Tel ephony Application ( see CSTA) D DADM, 30 , 37 DDCB, 36 DDSS, 30 de ...
Ind ex J ~ R Strata CTX General Description 11/02 85 ISDN , 35 , 44 , 56 , 65 basic r ate inte rface uni t (RBSU) subasse mbly (RSSS), 19 BRI, 12 , 57 PRI, 12 , 57 J join but ton, 46 L large -scal e intre grate d circ uit , 2 , 6 LCD telepho nes, 28 least cost rout ing, 57 licen se con trol, 4 , 7 , 8 line but tons, 13 , 57 line c apa ci ties , 12 ...
Index S ~ V 86 Strata CTX General Description 11/02 remo te main tena nce Strata CTX WinAdmi n, 47 REMU, 20 repeat last number dialed, 62 RGLU2, 19 ring ove r busy, 62 ring t one s , 14 RMCU, 19 routing pattern s, 65 RPCI-DI, 31 RPTU2, 20 RRCU, 9 S simp lified mes sage d e sk inte rfa ce (SM DI) see SMDI smar tmed ia, 2 , 6 , 66 SMDI, 3 , 4 , 7 , 8 ...
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