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Cisco Systems OL-18613-01 - page 1
CH A P T E R 19-1 Cisco Unified Communications M ana ger Features and Se rvices Guide for Cisco Unified Communi cations Manager Busine ss E dition OL-18613-01 19 Do Not Disturb The Do Not Disturb (DND) feature prov ides the follo wing options: • Call Reject—This option specif ies that no incoming call informati on gets presented to the user . D ...
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Cisco Systems OL-18613-01 - page 2
19-2 Cisco Unified Communications Ma nager Features and Services Gu ide for Cisco Un ifie d Commun icatio ns M ana ger Business Edition OL-18613-01 Chapter 19 Do Not Disturb Introducing the Do Not Distu rb Feature When DND is enabled, all ne w incoming calls with normal priority will hono r t he DND settings for the device. High-priority calls, suc ...
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Cisco Systems OL-18613-01 - page 3
19-3 Cisco Unified Communications M ana ger Features and Se rvices Guide for Cisco Unified Communi cations Manager Busine ss E dition OL-18613-01 Chapter 19 Do Not Disturb Overview of Do Not Disturb A rchitectur e • Beep Only —For an incoming call, thi s option causes the phone to play a beep t one only . • Flash Only —Fo r an incoming call ...
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Cisco Systems OL-18613-01 - page 4
19-4 Cisco Unified Communications Ma nager Features and Services Gu ide for Cisco Un ifie d Commun icatio ns M ana ger Business Edition OL-18613-01 Chapter 19 Do Not Disturb Interactions and Restrictions Hardware Requirements The follo wing Cisco Unif ied IP Phones support the Do Not Disturb feature: • Cisco Unified IP Phon es that run SCCP and S ...
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Cisco Systems OL-18613-01 - page 5
19-5 Cisco Unified Communications M ana ger Features and Se rvices Guide for Cisco Unified Communi cations Manager Busine ss E dition OL-18613-01 Chapter 19 Do Not Disturb Interactions and Restrictions For remotely park ed calls, DND ov errides Park Re version: • If Phone A ac ti v ates DND Ring er Of f and shares a line with Phon e A-prime, w he ...
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Cisco Systems OL-18613-01 - page 6
19-6 Cisco Unified Communications Ma nager Features and Services Gu ide for Cisco Un ifie d Commun icatio ns M ana ger Business Edition OL-18613-01 Chapter 19 Do Not Disturb Interactions and Restrictions Extension Mobility For e x tension mobility , the de vice prof ile settings includ e DND incoming call aler t and DND status. When a user logs in ...
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Cisco Systems OL-18613-01 - page 7
19-7 Cisco Unified Communications M ana ger Features and Se rvices Guide for Cisco Unified Communi cations Manager Busine ss E dition OL-18613-01 Chapter 19 Do Not Disturb Installing and Activati ng the Do Not Disturb Feature Installing and Activating the Do Not Disturb Feature Do Not Disturb, a system feature, com es standard with Cisco Uni fied C ...
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Cisco Systems OL-18613-01 - page 8
19-8 Cisco Unified Communications Ma nager Features and Services Gu ide for Cisco Un ifie d Commun icatio ns M ana ger Business Edition OL-18613-01 Chapter 19 Do Not Disturb Configuring the D o Not Disturb Feature • Connected T ransf er • Off Hook • Of f Hook with Feature • On Hold • Remote In Use • On Hook • Ring In • Ring Out • ...
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Cisco Systems OL-18613-01 - page 9
19-9 Cisco Unified Communications M ana ger Features and Se rvices Guide for Cisco Unified Communi cations Manager Busine ss E dition OL-18613-01 Chapter 19 Do Not Disturb Configuring the Do Not Disturb Feature DND Incoming Call Alert When you enab le th e D ND Ringer Of f or Call Reject option, this parameter specif ies ho w a call displays on a p ...
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Cisco Systems OL-18613-01 - page 10
19-10 Cisco Unified Communications Ma nager Features and Services Gu ide for Cisco Un ifie d Commun icatio ns M ana ger Business Edition OL-18613-01 Chapter 19 Do Not Disturb How to Use the Do Not Distur b Fe ature Adding DND to Common Phone Profiles T o add DND to a common phone prof ile, navigate t o Device > Device Settings > Common Phone ...
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Cisco Systems OL-18613-01 - page 11
19-11 Cisco Unified Communications M ana ger Features and Se rvices Guide for Cisco Unified Communi cations Manager Busine ss E dition OL-18613-01 Chapter 19 Do Not Disturb How to Use the Do Not Disturb Feature Using the Do Not Disturb Feature Y o u can acti vate Do Not Disturb using an y of the foll owing methods: • Softkey • Feature line ke y ...
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Cisco Systems OL-18613-01 - page 12
19-12 Cisco Unified Communications Ma nager Features and Services Gu ide for Cisco Un ifie d Commun icatio ns M ana ger Business Edition OL-18613-01 Chapter 19 Do Not Disturb How to Use the Do Not Distur b Fe ature Figur e 19 -1 Nor mal Prio r ity Call with DN D Ringer Of f Enabled on a Nonshar ed Line Normal Priority Call with DND Ringer Off Ena b ...
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Cisco Systems OL-18613-01 - page 13
19-13 Cisco Unified Communications M ana ger Features and Se rvices Guide for Cisco Unified Communi cations Manager Busine ss E dition OL-18613-01 Chapter 19 Do Not Disturb How to Use the Do Not Disturb Feature Figur e 19 -2 Nor mal Prior ity Call with DN D Ringer Of f Enabled on a Shar ed Line High Priority Call with DND Ringer Off Enabled on a Sh ...
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Cisco Systems OL-18613-01 - page 14
19-14 Cisco Unified Communications Ma nager Features and Services Gu ide for Cisco Un ifie d Commun icatio ns M ana ger Business Edition OL-18613-01 Chapter 19 Do Not Disturb How to Use the Do Not Distur b Fe ature Figur e 1 9-3 High Pr ior ity Call wi th DND Ring er Of f Enabled on a Shar ed Line Normal Call with DND and Call Forward No Answer Ena ...
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Cisco Systems OL-18613-01 - page 15
19-15 Cisco Unified Communications M ana ger Features and Se rvices Guide for Cisco Unified Communi cations Manager Busine ss E dition OL-18613-01 Chapter 19 Do Not Disturb Troubleshooting the Do Not Disturb Feature 3. Cisco Unif ied Communications Manager reject s the call with the reason User Busy . 4. Phone B gets a beep tone only . 5. Phone B-p ...
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Cisco Systems OL-18613-01 - page 16
19-16 Cisco Unified Communications Ma nager Features and Services Gu ide for Cisco Un ifie d Commun icatio ns M ana ger Business Edition OL-18613-01 Chapter 19 Do Not Disturb Troubleshoo ting the Do Not Di sturb Feature where • a equals 0 (DND of f) or 1 (DND on) • b equals 1 (DND ringer -of f option, 1 i ndicates ringer -off ) • d equals 1 ( ...
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Cisco Systems OL-18613-01 - page 17
19-17 Cisco Unified Communications M ana ger Features and Se rvices Guide for Cisco Unified Communi cations Manager Busine ss E dition OL-18613-01 Chapter 19 Do Not Disturb Related Topics Related Topics • Config uration Checklist for the Do N ot Disturb Feature, page 19-1 • Introducing the Do Not Disturb Feature, page 19-2 • Overvie w of Do N ...
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Cisco Systems OL-18613-01 - page 18
19-18 Cisco Unified Communications Ma nager Features and Services Gu ide for Cisco Un ifie d Commun icatio ns M ana ger Business Edition OL-18613-01 Chapter 19 Do Not Disturb Related Topics ...
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