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Chamberlain WD962KPEV - page 1
Model Number: Serial Number: Date of Purchase: CONTENTS Preparation . . . . . . . . . . . . . . . . 2-5 Assembly . . . . . . . . . . . . . . . . 6-10 Installation . . . . . . . . . . . . . . 11-20 Install the Door Control . . . . . . 21-23 Install the Protector System ® . . 23-26 Power. . . . . . . . . . . . . . . . . . 27-28 Adjustments . . . . . ...
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Chamberlain WD962KPEV - page 2
2 Saf et y S y m bol and Si gnal W ord R ev i ew T his garage door opener has been desi gned and t e s t e d t o off er s a f e serv ice provided it i s i ns talled , ope rat e d, maintained a nd t est ed in st rict acc ord ance w ith t he inst ruct ion s and warn ings c o nt ai ned in t his manua l. When y o u s ee these Saf e t y S y mbols a nd S ...
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Chamberlain WD962KPEV - page 3
3 ü Additiona l ite m s y ou may ne e d: Sur v ey y our g arage a rea t o see if you will need any o f t he f o llowing item s: q (2) 2X4 PIECES OF WOO D May be used t o fas ten t he h eade r brack et to t h e s t ru c tural s u ppor t s . Als o used t o p os ition t he garage door opener during ins t allat ion and for t est ing the saf ety re v e ...
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Chamberlain WD962KPEV - page 4
4 C art on Invent ory Your garage door opener is pac kaged i n one cart on whic h c ont ains t he mot or unit and all part s illus t rat ed below . Ac ces s ories v ary dependi ng on the gar age door opener model purc hased. D epending on y our model, o t he r ac ces sories m ay be included wit h your gar age do or ope ner. Ins truc tions f or thes ...
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Chamberlain WD962KPEV - page 5
5 Carton Inventory H9 Hex Screw #8x3/8" (3) (packed with the sprocket cover) H2 Bolt 1/4"-20x1-3/4" (2) H4 Lock Nut 1/4"-20 (2) H3 Bolt H6 Nut 3/8" H7 Lock Washer 3/8" H5 Master Link H8 Spring Trolley Nut H12 Clevis Pin 5/16"x1-1/2" H19 Ring Fastener (3) H15 Hex Bolt 5/16"-18x7/8" (4) H21 Lock Washe ...
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Chamberlain WD962KPEV - page 6
6 T o p revent NJ U RY f ro m pin c hi ng, keep ha nds and f i ngers a w a y f rom the jo int s while ass embling t h e rail. T o a voi d i nstall ati on d iffi cul ties, do n o t r un th e g a r age do o r op e n er un til i nstr ucted to d o s o . 1.1 Ass emble the t ro lley by slidin g t h e i nner t ro lley i nt o the outer t roll ey . 1.2 C ar ...
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Chamberlain WD962KPEV - page 7
7 2 Fas t en the ra i l t o t he gara ge door opene r T o a v oid S ERI OUS damage to garag e door ope ner, u s e O N LY those bolts / fas t e ners mounted in t he top of the open er. (Mounted in the garage door opener) HARDWARE H2 Bolt 1/4"-20x1-3/4" H4 Lock Nut 1/4"-20 NOT E: O N L Y us e the bolts removed f rom t he garage door op ...
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Chamberlain WD962KPEV - page 8
8 HARDWARE H3 Bolt H2 Bolt 1/4"-20x1-3/4" H4 Lock Nut 1/4"-20 H6 Nut 3/8" H7 Lock Washer 3/8" 3.1 Lay the be lt beside the rail , as s h ow n . Gra s p the end wit h t h e hooked t ro lley c onnec t or and pass approx imat ely 12" (30 c m) of b elt t h rough t h e window. Keep the ribb ed s id e t oward the rail, a nd ...
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Chamberlain WD962KPEV - page 9
9 4.1 Pull the belt arou nd t he p ulley and t oward t h e t roll ey . The rib bed side m u s t contac t t h e pulley. 4.2 H oo k t he t r olley conne c t o r i nt o t he retaining slot on the trolley as shown. 4.3 W ith t he trolley again s t the s crewdriv e r, dispense t h e remaind er of the be lt alon g t h e rail len gt h tow ar d t he mot o ...
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Chamberlain WD962KPEV - page 10
10 T o a v oi d poss ible S ERI OUS NJ U RY t o finger from moving gara ge doo r open er: • ALWAY S k ee p hand clear of s pro c ket while o perating op ener. • Securel y at tac h sprock e t c over BE F ORE op erating. H8 Spring Trolley Nut H9 (3) Hex Screw #8x3/8" (Packed with the sprocket cover) HARDWARE 5.1 By han d, t hr ead the spring ...
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Chamberlain WD962KPEV - page 11
11 I MPO RTA NT IN STALLATI O N IN STRU CTI ONS To r e duce the r i sk of S EVE RE INJU RY or DE ATH : 1. READ AND F O LLOW A LL IN STALL ATI ON WAR NI NGS A N D IN STR UC TI ONS. 2. I ns t all garage door opener ON LY on properly balanc ed and lubric at ed garage door. An imprope rly ba lanced doo r m ay N OT rev e rs e when re quire d and could r ...
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Chamberlain WD962KPEV - page 12
12 1 D et ermi ne t he hea der bra ck et l oc at i on T o p revent po s sible SERI OUS I NJ UR Y or DEATH : • Header bra c ket M UST be RI GID LY f a s t e ned t o st ruct ur al s up port o n head er wall or c e iling, ot he rw ise gar age do or might NOT reverse when req uired . D O NOT inst all he ader b rack et o v er d ry wall. • Conc re t ...
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Chamberlain WD962KPEV - page 13
13 You can att ach t he he ader br ac ket either t o the wall above t he ga rage d oor, o r t o t h e c eil ing. F o llow t he inst ruct ion s whic h will w o rk best f o r y o ur par t icular req uirements . Do n ot i nstall th e h e ader b racket o v er dr ywa l l . If in sta l li n g in to ma so nr y, u se con c r ete a n cho rs (n ot p ro vid e ...
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Chamberlain WD962KPEV - page 14
14 3.1 Align the rail wit h the head er bra c ket . I n s ert the clev is pin (H12) t h rough the hole s in the hea der b rack et an d rail. Secure wit h t he r ing f a s t e ner (H19). NOT E: Us e the pack ing material as a pro t ect iv e b as e for t he g arag e door opener. H12 H19 HARDWARE H12 Clevis Pin 5/16"x1-1/2" H19 Ring Fastener ...
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Chamberlain WD962KPEV - page 15
15 T o a v oid p oss ible S ER IOUS N JU RY f ro m a f a lling ga rage do or ope ner, fast en it S EC UR E LY t o s truct ural supp ort s o f t he gar age. Concret e an c hor s M UST be used if in s talling ANY bra c ket s in t o mas on ry . HARDWARE H10 (2) Lag Screw 5/16"- 18x1-7/8" H15 (2) Hex Bolt 5/16"- 18x7/8" H21 (2) Nut ...
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Chamberlain WD962KPEV - page 16
16 T o p revent po s sible OVE R HEAT N G of t he end p anel o r light sock et : • Us e ONLY A 19 in c an desc ent o r c o m pa c t fluoresc en t light b ulbs. • DO N OT us e in c an desc ent b ulbs larger than 10 0W. • DO NOT u s e compact f luore s cent ligh t bulb s large r t h an 26 W (10 0W) e quivalent. • DO NOT use hal ogen bul bs . ...
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Chamberlain WD962KPEV - page 17
17 F i bergl as s, aluminum or li ght weigh t s teel gar age d oors WI LL R EQ U IR E rein f orcement BE F ORE inst alla t ion o f doo r brack et. Contac t y our d oor manufac turer for reinforc e m e nt k i t . F i gure 1 shows o ne piece of a ngle iro n as the horizontal brace. F o r t he vert ical brace, 2 pi ec e s o f ang le iron a re used ...
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Chamberlain WD962KPEV - page 18
18 OPTI O N B O NE-P IE CE DOO RS 8.1B C en t er the door br ac ket on the t op o f t h e doo r, in lin e w ith t he he ader b rac ket as s h own. 8.2B M ar k e it he r t he le f t an d right, o r t he top and bot t om holes . Metal Do or s: • D rill 3 / 16" pilo t hol es an d f ast en the brack et wit h t he self-t hre ading sc re w s ( ...
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Chamberlain WD962KPEV - page 19
19 9 C onnec t the d oor arm to the t roll ey I n s t a llat io n w il l v ary ac cording to t he ga rage d oor t ype. Follow t he in s truc tions which apply t o y ou r door. I MPORT AN T: T he g roove on t h e s t r aight door arm M UST fac e a w ay f rom t he curv ed d oor arm (F ig ure 1) . OPTI O N A O NE-P IE CE DOO RS 9.1A C lose t he d oor. ...
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Chamberlain WD962KPEV - page 20
20 9 C onnec t the d oor arm to the t roll ey OPTI O N B S E CTIO NA L DO ORS I MPORT AN T: T he g roove on t h e s t r aight door arm MU ST fac e a w ay from t h e curved d oor a rm (F i gure 1 ). 9.1B C lose t he d oor. D isc on nect the t rol ley by pulling t he em ergenc y releas e handle. 9.2B At tac h the s t r aight door arm t o t h e outer ...
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Chamberlain WD962KPEV - page 21
21 1 I ns ta l l the door cont rol In st all t he D o or C o ntr ol T o p revent po s sible SERI OUS I NJ UR Y or DEATH from el ec troc u t ion : • Be sure po w er i s NOT c onn ec ted BE F ORE inst all ing doo r c on t rol . • Connect O N L Y t o 12 V OLT low volt ag e w ire s . T o p revent po s sible SERI O U S IN JU RY or D EA T H f rom a c ...
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Chamberlain WD962KPEV - page 22
22 In st all t he D o or C o ntr ol 1.5 Posit ion the bott om hole of the doo r c o nt ro l ov er the s crew a nd s li de down into place. 1.6 Lif t t he pu s h bar u p and mark the t op h ole. 1.7 R emove t he do or c o nt ro l f rom t he wall and d rill a 5/32 inch (4 m m) hole for t h e t op sc rew. 1.8 Posit ion the bott om hole of the doo r c ...
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Chamberlain WD962KPEV - page 23
23 3 A tt ac h the w arning l ab el s In st all t he D o or C o ntr ol 3.1 At tac h the entrapment warnin g labe l on t he wall nea r t he do or c o nt ro l w ith t ac ks or st aple s . 3.2 At tac h the m a nual re lease/ saf ety r ev e rs e tes t la bel in a vis ibl e loc a t ion o n t he inside of t he ga rage door. In st all t he P ro te cto r S ...
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Chamberlain WD962KPEV - page 24
In st all t he P ro te cto r S ys te m ® 1 I ns ta l l the Saf et y R ev ers i ng S e nsors T h e s afet y rev er s ing sensors can be att ached t o the doo r t rack , the w al l, o r t he floor. The sens o rs should be n o m o re t ha n 6 inches (1 5 c m) above t he f l oor. If the doo r t rack will not suppo rt t he sensor bra c ket a wall inst ...
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Chamberlain WD962KPEV - page 25
In st all t he P ro te cto r S ys te m ® 1 I ns ta l l the Saf et y R ev ers i ng S e nsors O PTI ON C FLOO R I NSTALLATIO N Us e an ext ension br ac ket (no t pro v ide d) or wood black to rais e the s en s or b rack et if neede d. 1.1C C ar ef ull y measure the posit ion o f b ot h s e ns o r brack ets so t hey w ill be the s a m e dist ance f r ...
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Chamberlain WD962KPEV - page 26
In st all t he P ro te cto r S ys te m ® O PTI ON B P RE-W I RED I NS TA LLATI ON 2.1B C ut t he end o f t h e s afet y reversing sens o r wire, making s u re t he re is en ough wire to rea c h t h e pre-i ns talled wires f ro m t he wall. 2.2B Sepa rat e the s a f ety re v er s ing sensor w ir es an d s t r ip 7/ 1 6 inc h ( 11 m m) of insulation ...
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Chamberlain WD962KPEV - page 27
27 1 C onnec t P ow er T o p revent po s sible SERI OUS I NJ UR Y or DEATH f rom ele c troc u t ion or fire: • Be sure power is NOT c onn ec ted t o the ope ner, a nd disc o nnect power t o circ uit BE F ORE removing c o v er to es tablish per m an ent wiring c o nnect ion . • Gar age do or inst alla t ion a nd w i ring MU ST be in compliance w ...
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Chamberlain WD962KPEV - page 28
28 2 Ensure t he Saf et y Re ve rs i ng S e nsors a re a l i gne d T he d oo r w i ll no t clo se if th e se n sor s have no t b e en i nstall ed and al ig ned cor r ec tl y. When t h e light b eam is obst ruct ed o r m isalign ed while t h e door is c losing, the doo r w ill reverse and t h e gar age do or ope ner lig ht s w ill flas h ten t imes. ...
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Chamberlain WD962KPEV - page 29
29 Wit hou t a p rope rly inst alle d s a f ety rev e rs al s ys tem , pe rs o ns (pa rt icularly s mall childre n) c o uld b e S ERI OUSLY IN JU RED or K LLE D by a c lo s in g garag e door . • I n c orr ec t ad just m e nt of ga rage doo r t ra v el limit s will interf e re w ith prope r oper at io n of s a f ety rev e rs al s ys tem . • Aft ...
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Chamberlain WD962KPEV - page 30
30 1 Program t he Tra ve l Wit hou t a p rope rly inst alle d s a f ety rev e rs al sy s tem , pe rs o ns (par t icularly sm al l childr en) could be S ERI OUSLY I NJ UR ED o r K L LED by a clos in g gar age d oor. • Inc or rect ad just m e nt of g arag e door trav e l lim its will int e rf ere wit h p roper o pera t ion o f saf e t y re v ersal ...
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Chamberlain WD962KPEV - page 31
31 2 Tes t t he S a fe ty R e ve rsa l S y st em Wit hou t a p rope rly inst alle d s a f ety rev e rs al sy s tem , per s on s (partic ula rly sm all child ren) could be SE R IOU S LY IN J UR E D or K L LED b y a clos in g garage door. • Safet y rev er s al sy st em MUST be tes ted ev e ry mont h. • Aft er ANY adju s t ments are made , the s a ...
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Chamberlain WD962KPEV - page 32
32 T o r educe t he risk of F I RE or I NJ UR Y to persons : • Dis c o nnect ALL e lect ric an d b at tery power BE F ORE per f orming ANY s e rv ice or m aint enance. • Us e ONLY C h amberlain p art # 4 1A63 57-1 f o r r eplacement ba t t er y . • DO NOT d is po s e o f batt ery in f i re. Batt ery may explode . C he c k wit h lo c al code s ...
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Chamberlain WD962KPEV - page 33
33 C harge t he B at te ry T he bat t ery c harges when t he garage door opener is plu gged into a 11 0Va c elect rical o ut le t t hat h as power a nd req uire s 24 ho urs t o f u lly c h arge. A f u lly c harged bat t ery s upplies 12Vdc t o t he garage door ope ner f o r one to t w o da y s o f nor m al o peration dur ing an e lec tric a l power ...
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Chamberlain WD962KPEV - page 34
34 I MPO RTA NT SAFE TY IN STRUC TIO NS To r e duce the r i sk of S EVE RE INJU RY or DE ATH : 1. READ AND F O LLOW A LL WARN IN GS AND NST RU CT ION S . 2. ALWAY S k e ep re m ote cont ro ls out o f reach of childre n. N E VER p ermit c hil dren t o ope rat e or pla y w ith g arage do or cont ro l p us h bu t t o ns or re m o t e cont ro ls . 3 ...
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Chamberlain WD962KPEV - page 35
35 You r gara ge doo r open er is e quipp ed wit h f e at u res to provide you w ith grea t er cont ro l ov e r y ou r garage door operat ion. Alert 2C l os e T h e Alert2Clos e feat u re provides a v is u al and an a udib le alert t hat a n unatt en ded do or is clos in g. Tim e r-to- Close T h e T imer-to-Clos e feat u re autom a t ically clos e ...
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Chamberlain WD962KPEV - page 36
36 U S ING TH E D OOR C ON TR OL S YNCHRONI ZE THE DOO RCO NTR O L T o sy nchron iz e the door control t o t h e gara ge door o pene r, pre s s the push bar un t il t h e garag e door ope ner act ivat es (it may tak e u p t o 3 pre s ses ). T est the door control by pr es sing t h e push bar, e ac h pre s s o f the push bar will ac tiv ate ...
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Chamberlain WD962KPEV - page 37
37 Motion D et ec ting C ontrol P a nel S e tup TIME R- TO -C LO S E ( TTC) NOT E: DO NOT en able TT C if o perating a on e- pie c e doo r. TT C is t o be used ONLY wit h s e c tional do ors. T h e T TC can be t ur ned on o r of f a nd t he tim e interv a l c an be a djust ed to 1, 5, a nd 10 minute interv a ls . O nc e the T TC ha s be en s et and ...
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Chamberlain WD962KPEV - page 38
38 Sm ar t C ontr ol P a nel Set up T h e f ea t ure s o n t he d oor cont ro l c an be p rogra m med t h roug h a s erie s of m en us o n t he sc ree n and t h e navigation butt ons. Ref e r t o t h e desc riptions b elow. S CR E E N T h e m a in s creen displays t h e t ime, t e m p erature, an d c ur rent batt ery charg e (if ap plicable) . Navi ...
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Chamberlain WD962KPEV - page 39
39 You r remote con tro l has b e en pr og r am me d at the factor y to o per ate w i th yo ur gar age d oo r op ener. Old er C h amberlain r emot e c o nt ro ls are NOT com pa t ibl e, s e e page 47 for c ompatible acc ess or ies. Pr ogramming c a n be don e t hro ugh t h e door control or t he le arn bu t t o n t he ga rage d oor ope ner. T o ...
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Chamberlain WD962KPEV - page 40
40 P ROG RAM A RE MOTE CONTRO L USI NG THE LE ARN B UTTO N 1 Locat e the Lea rn Butt on. 2 Pre s s a nd imm ed iat e ly rele ase t he Le arn bu t t o n. The Lea rn LED will glow s t e ady for 30 s e c on ds . W ithin 30 s e c on ds .. . LEARN LED LEARN Button 3 Pre s s a nd hold the butt on o n t he re m ote c on t rol that you wis h t o u s e. ...
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Chamberlain WD962KPEV - page 41
41 T o p revent po s sible SERI OUS I NJ UR Y or DEATH from a f a lling ga rage do or: • I f p oss ible, us e emerg ency re lease hand le t o disenga ge t ro lley O N L Y w he n gara ge doo r is CLOSE D . Weak or b roken springs o r u nbal anced doo r c ou ld result in an o pen do or f all ing rap idly and/ or unex pect edly. • NEVER us e emerg ...
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Chamberlain WD962KPEV - page 42
42 Mainte nanc e Sche dul e EV ER Y MONT H • Manuall y o pera t e do or. If it i s unb alan c ed or b indin g, call a t rai ned do or s ys t e m s t ec h nician. • Chec k t o be sure door o pens and c l os es f ully. Adj us t i f n ec e s sary , see pa ge 29. • T e s t the s a f ety rev e rs a l sy st em. Adju s t if ne c ess ar y , see pag e ...
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Chamberlain WD962KPEV - page 43
43 D i a gnost i c C hart You r gara ge door o pene r is pro gramm e d w ith s elf-diag nost ic capabi lit ie s . The U P a nd DOW N arrows on the gara ge doo r open er f lash t he d iagn os tic code s . DI A G N OS T IC C ODE SY M PTOM SO L UT ION Up Arrow F l as h( es ) Dow n Ar row F l as h( es ) 1 1 T h e gara ge doo r opene r w ill n ot clos e ...
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Chamberlain WD962KPEV - page 44
44 DI A G N OS T IC C ODE SY M PTOM SO L UT ION Up Arrow F l as h( es ) Dow n Ar row F l as h( es ) 4 1-4 Door is moving s tops or r ev e rs es. Manua lly op en and clos e the doo r. Chec k f or bi nding o r obst ruct ion s , suc h a s a bro k en sprin g or doo r lock , c o rrect as nee ded. If t he doo r is bin ding or st ick ing cont act a t r ai ...
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Chamberlain WD962KPEV - page 45
45 Ra il As s embly P art s D ESCR IPTION PA RT N U MBER 1 Be l t 41 A52 50 2 Pu l ley 14 4C 5 6 3 M aster L i nk 4A 100 8 4 R ail 41 A56 65 - 2 5 Tr oll ey A s sem bly 41 C 51 41-1 6 "U " Bracket 12 D 59 8- 1 N ot Sh own We ar Pa ds 18 3A1 63 H ardw a r e Bag 41A5 25 7- 1 0 Ow ne r ' s Ma nu al 114 A42 42 Ac c es s ori e s D ESCR ...
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Chamberlain WD962KPEV - page 46
46 G a ra ge Door Ope ner Part s 1 7 5 3 4 3 9 10 6 8 2 4 11 12 DESCR I P T ION PAR T NU MB E R 1 Spr oc ket and Sp rock et Cov er wit h Screw s 41C 589-2 2 End P ane l w it h l abels, batt ery c o v er and lig ht s ock e t 41D 7638 3 Light Lens Model WD 96 2KE V/ K PEV Model HD 92 0EV M odel 349544 41D 7570 41D 7572 41D 7571 4 Light Sock et 41C 27 ...
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Chamberlain WD962KPEV - page 47
770 2CB Outsi de Qui ck Rel ea se: Require d f or a ga rage wit h NO acc ess door. 41A 5281 Exten si on B r ackets: (Op t ion al) For s afet y rev er s ing s e ns o r ins tallation onto t he wall or f lo or. CL SS1 Sys tem S u rg e Pro tec to r: T he Garage Door Opener Sur ge Pro t ect or is d es i gned to pro t ect C ha m be rlain gar age door ope ...
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Chamberlain WD962KPEV - page 48
C onta ct Infor m at ion F o r ins tallation and servic e informat io n c all: 1- 8 00- 5 28 -9 13 1 Before calling, please have t he model nu m be r of the garag e doo r open er. If you are calling a bout a Trou bleshooting is sue, it is rec o m mende d t hat y ou ha v e acc ess t o your ga rage d oor ope ner while c a lling. I f you are ord ering ...
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