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Axis Communications M5013 - page 1
USER MANUAL AXIS M5013 PTZ Dome Network Camera ...
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Axis Communications M5013 - page 2
About this document This manual i s intended f or administ rators and users of the AXIS M5013 PTZ Dome Netw ork Camera, an d is applicable to fi rmware 5.40 and later. It includes instru ctions fo r using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowle dge of UNIX or L ...
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Axis Communications M5013 - page 3
AXIS M5 0 13 PTZ Dome Netw ork Camer a T able of Content s H a r d w a r e o v e r v i e w ....... ................... ................ 4 C o n n e c t o r s ... .......... ............ ............. ............ .. 4 L E Di n d i c a t o r s ............. ............. .......... ............ .. 5 A c c e s s i n g t h e p r o d u c t .... ....... ...
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Axis Communications M5013 - page 4
AXIS M5 0 13 PTZ Dome Netw ork C amer a H a rd w a re ove rv i ew Hardware overview MEMORY CARD 1 2 3 6 5 4 1 Control button 2 SD card (microSDHC) slot 3 Part number (P/N) & Serial number (S/N) 4 Network connector (PoE) 5 Status LED indicator 6 Microphone Connectors Network connector - RJ-45 Ethernet connector. S upports Power over Eth ernet (P ...
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Axis Communications M5013 - page 5
AXIS M5 0 13 PTZ Dome Netw ork C amer a H a rd w a re ove rv i ew LED indicators Color Indication Unlit Connection and normal operation Amber Steady during startup. Flashes during fi rmware upgrade. Amber/red Flashes amber/red if ne twork connection is unavailable or lost. Red Flashes red for fi rmware upgrade failur e. Green Shows steady green f ...
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Axis Communications M5013 - page 6
AXIS M5 0 13 PTZ Dome Netw ork C amer a A ccessin g the pr oduct Accessing the product To install the Axis product, refer to the Installa tion Guide supplied with the product. The product can be used with most operating sy stems and browsers . The recommended browsers are Internet Explorer with Wind ows, Safari with Macintosh and Firefox w ith othe ...
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Axis Communications M5013 - page 7
AXIS M5 0 13 PTZ Dome Netw ork C amer a A ccessin g the pr oduct Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from th e Internet you must con fi gure your network router to allow incoming data traf fi c to the product. To do this, enable the NAT-trave rsal feature, whic ...
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Axis Communications M5013 - page 8
AXIS M5 0 13 PTZ Dome Netw ork C amer a A ccessin g the pr oduct Note • The default administrator user name root is permanent and cannot be deleted. • If the password for root is lost, the product must be reset to the factory default settings. See Reset to factory default settings, on page 41 . Set Power Line Frequency Power line frequency is s ...
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Axis Communications M5013 - page 9
AXIS M5 0 13 PTZ Dome Netw ork C amer a A ccessin g the pr oduct Controls on the Live View page The Stream Pro fi le drop-down list allows you to select a customized or pre-program med stream pro fi le. Stre am pro fi les are con fi gured under Video & Audio > Stream Pro fi les .S e e Stream Pro fi les, on page 16 . The Manual Trigger ...
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Axis Communications M5013 - page 10
AXIS M5 0 13 PTZ Dome Netw ork C amer a A ccessin g the pr oduct Click the Ctrl panel button to open the PTZ control panel which provides ad ditional PTZ controls. User-de fi ned buttons can also appear in the Control panel. See Controls, on page 22 . Select a PTZ prese t position to steer the c amera view to the save d position. See Preset Positi ...
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Axis Communications M5013 - page 11
AXIS M5 0 13 PTZ Dome Netw ork C amer a Media str eams Media streams The Axis product provides several audio and video stream form ats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motio n JPEG video streams, audio streams and to the list of avai ...
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Axis Communications M5013 - page 12
AXIS M5 0 13 PTZ Dome Netw ork C amer a Media str eams T h eA M CC o n t r o lP a n e lc a nb eu s e dt oc o n fi gure various video and audio se ttings. Pl ease see the AXIS Media C ontrol User’s Manual for more information. The AMC Control Pane l is automatically installed on fi rst use, after which it can be con fi gured. Open the AMC Contr ...
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Axis Communications M5013 - page 13
AXIS M5 0 13 PTZ Dome Netw ork C amer a Media str eams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths a bove, although Axis do es not guarantee this. Accessing audio streams Th ...
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Axis Communications M5013 - page 14
AXIS M5 0 13 PTZ Dome Netw ork C amer a Settin g up the pr oduct Setting up the product The Axis product can be con fi gured by users with administrator or opera tor rights. Click Setup in the top right-hand corner of t h eL i v eV i e wp a g e . • Administrators have unrestricted a ccess to all settings. • Operators have access to all setting ...
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Axis Communications M5013 - page 15
AXIS M5 0 13 PTZ Dome Netw ork C amer a Video and A udio Video and Audio The video and audio settings ca n be used to optimize video an d audio quality. You c an con fi gure the following: • Vide o stream settings. See page 15 . •S t r e a m p r o fi les. See p age 16 . • Camera settings. See page 16 . • Aud io settings. See page 17 . Vid ...
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Axis Communications M5013 - page 16
AXIS M5 0 13 PTZ Dome Netw ork C amer a Video and A udio Image You can modify the image resolution and compression, and rotate the image from the Image tab ( Video & Audio > Video Stream ). Setting the compression level affects the image quality and bandwi dth; the lower the compression , the higher the image quality with higher bandwidth re ...
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Axis Communications M5013 - page 17
AXIS M5 0 13 PTZ Dome Netw ork C amer a Video and A udio Image Appearance Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image. The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image. Increasing the Sharpn ...
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Axis Communications M5013 - page 18
AXIS M5 0 13 PTZ Dome Netw ork C amer a Video and A udio Encoding - Select digital audio encoding format. • AAC requires a license for both encoding and decoding. A AC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority, AAC is the recommended codec to use. An AAC license is included in ...
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Axis Communications M5013 - page 19
AXIS M5 0 13 PTZ Dome Netw ork C amer a Live V ie w Con fi g Live View Con fi g You can customize the Live View page and alter it to suit your requirements. It is possible to de fi ne the following features of t h eL i v eV i e wp a g e . •S t r e a m P r o fi le. See page 16 . • Default Viewer for Bro wser. See page 19 . • Viewer Setting ...
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Axis Communications M5013 - page 20
AXIS M5 0 13 PTZ Dome Netw ork C amer a Live V ie w Con fi g Server Push Recommended viewe r for other browsers (Motion JPEG). QuickTime H.264 Java applet A slower imaging alter native to Server Push (Motion JPEG onl y). Other browsers Still image D isplays still images only. Click the R efresh button in you r browser to view a new image For more ...
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Axis Communications M5013 - page 21
AXIS M5 0 13 PTZ Dome Netw ork C amer a PTZ (P an Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a prede fi ned view that can be used to quickly steer the camera to a speci fi c location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset posi tions drop-do wn list in the Live View ...
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Axis Communications M5013 - page 22
AXIS M5 0 13 PTZ Dome Netw ork C amer a PTZ (P an Tilt Zoom) To include the name of the OSDI zone in the overlay text, go to Video & Audio < Vi deo Stream < Overlay Settings .C h e c k t h e Include text box and enter the modi fi er #L in the fi eld. For mo re information about modi fi ers, see File Naming & Date/Time Formats in th ...
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Axis Communications M5013 - page 23
AXIS M5 0 13 PTZ Dome Netw ork C amer a Detector s Detectors Motion Detection M o t i o nd e t e c t i o ni su s e dt og e n e r a t ea na l a r mw h e n e v e rm o v e m e n to c c u r s( o rs t o p s )i nt h ev i e w . U pt o1 0I n c l u d ea n dE x c l u d e windows can be con fi gured: • Include windows — target speci fi c areas within th ...
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Axis Communications M5013 - page 24
AXIS M5 0 13 PTZ Dome Netw ork C amer a Detector s Parameter Object Size History Sensitivity Description Object size relative to window size. Object memory length. Difference in luminance between background and object. High level (100%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detection ...
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Axis Communications M5013 - page 25
AXIS M5 0 13 PTZ Dome Netw ork C amer a Applications Applications Third party applications can be uploa ded to and installed on the Axis product. Fo r information about available ap plications, downloads, trials and licenses, go to www.axis.com/applications To upload an application, go to Applications > Overview , click Browse to locate the fi ...
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Axis Communications M5013 - page 26
AXIS M5 0 13 PTZ Dome Netw ork C amer a Ev e n ts Events The Axis product can be con fi gured to perform actions whe n different events occur, for exa mple, start a recording wh en motion is detected. The set of conditions that de fi nes how and when the action is triggered is called an Action Rule . Available Action Rule triggers and conditions ...
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Axis Communications M5013 - page 27
AXIS M5 0 13 PTZ Dome Netw ork C amer a Ev e n ts - Preset Position — go to a preset position. • Record Video — record video t o a selected storage. • Send Images —s e n di m a g e st oar e c i p i e n t . • Send Noti fi cations —s e n da n o t i fi catio n message to a recipient. • Status LED — fl ash the LED indicator. This c ...
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Axis Communications M5013 - page 28
AXIS M5 0 13 PTZ Dome Netw ork C amer a Ev e n ts For more information, see the online help . Recipients Recipients receive media fi les and noti fi cation messages . The following recipients are available: Recipient Use with action Email Send Images Send Noti fi cation FTP Send Images HTTP Send Images Send Noti fi cation Network Share Send Ima ...
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Axis Communications M5013 - page 29
AXIS M5 0 13 PTZ Dome Netw ork C amer a Ev e n ts To use the recurrence in an Action Rule, fi rst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the rec urrence from the second drop-down list. To modify or remove recurrences, sele ct the recurrence in the Recurrences List and c lick Modify or Remove . 29 ...
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Axis Communications M5013 - page 30
AXIS M5 0 13 PTZ Dome Netw ork C amer a Re c o rd in g s Recordings T h eA x i sp r o d u c t c a nb ec o n fi gured to record video continuously or according to an action rule: • To start a continuous recording, see page 30 . • To s et up action rules, see page 27 . • To access recordings, see Recording List, on page 30 . •T o c o n fi g ...
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Axis Communications M5013 - page 31
AXIS M5 0 13 PTZ Dome Netw ork C amer a Re c o rd in g s Note If a new stream pro fi le is selected while a recording is ongoing, the reco rding will be stopped and saved in the recording list and a new recording with the new stream pro fi le will star t. All previous continuous recordings will rem ain in the recording list until they are remove ...
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Axis Communications M5013 - page 32
AXIS M5 0 13 PTZ Dome Netw ork C amer a System Options System Options Security Users User access control is enabled by default and can be con fi gured under System Options > Security > Users . An administrator can set up other users by givi ng them user names and passw ords. It i s also possible to allow anonymous viewer login, which m eans ...
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Axis Communications M5013 - page 33
AXIS M5 0 13 PTZ Dome Netw ork C amer a System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control p roviding secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must auth enticate thems ...
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Axis Communications M5013 - page 34
AXIS M5 0 13 PTZ Dome Netw ork C amer a System Options To change the date and time settings, select the preferred Time mode under New Server Time : • Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP Se ...
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Axis Communications M5013 - page 35
AXIS M5 0 13 PTZ Dome Netw ork C amer a System Options AXIS Video Hosting System (AVHS) AVHS used in conjunction with an AVHS service, provides easy and s ecure Internet access to live and recorded video accessible from any location. For more information and help to fi nd a local AVHS Service Provider go to www.axis.com/hosting AVHS is enabled by ...
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Axis Communications M5013 - page 36
AXIS M5 0 13 PTZ Dome Netw ork C amer a System Options Link-Local IPv4 Address Link-Local Address is enabled by default a nd assigns the Axis product an additional I P address which can be used to access the product from other hosts on the same segment on the loca l network. The product can have a Link-Local IP and a static or DHCP-supplied IP addr ...
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Axis Communications M5013 - page 37
AXIS M5 0 13 PTZ Dome Netw ork C amer a System Options Note This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations a nd servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Net ...
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Axis Communications M5013 - page 38
AXIS M5 0 13 PTZ Dome Netw ork C amer a System Options The following traps are available: •C o l d s t a r t •W a r m s t a r t •L i n k u p • Authentication failed SNMP v3 provides encryption and s ecure passwords. To use traps w ith SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTTPS, o ...
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Axis Communications M5013 - page 39
AXIS M5 0 13 PTZ Dome Netw ork C amer a System Options For more information, see the online help . Network Share Network share allows you to add network sto rage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common Internet File System) and use them for storage of recordings. To add a network share: 1. Go to System Options ...
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Axis Communications M5013 - page 40
AXIS M5 0 13 PTZ Dome Netw ork C amer a System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting, on page 42 . System Overview To get an overview of the Axis product’s status ...
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Axis Communications M5013 - page 41
AXIS M5 0 13 PTZ Dome Netw ork C amer a System Options For more information, see www.axis.com/deve loper File Upload Files, for ex ample web p ages and image s, can b e uploaded to the Axis product a nd used as custom settings. To upload a fi le, go to System Options > Advanced > File Upload . Uploaded fi les are accessed thro ugh http://&l ...
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Axis Communications M5013 - page 42
AXIS M5 0 13 PTZ Dome Netw ork C amer a T r oubleshooting Troubleshooting Checking the fi rmware Firmware is softwar e that determines the f unctionality of networ k devices. One of your fi rst actions when troubleshooting a problem should be to check the curr ent fi rmware version. The latest version ma y contain a correction that fi xes your ...
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Axis Communications M5013 - page 43
AXIS M5 0 13 PTZ Dome Netw ork C amer a T r oubleshooting arp -s <IP address> <serial number> temp ping -s 408 <IP address> In Windows , type the following from a command/DOS prompt: arp -s <IP address> <serial number> ping -l 408 -t <IP address> 2. If the product does not reply within a few seconds, res tart it ...
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Axis Communications M5013 - page 44
AXIS M5 0 13 PTZ Dome Netw ork C amer a T r oubleshooting The product is accessible locally but not externally Router con fi guration To con fi gure your router to allow incoming data traf fi c to the Axis product, enable the NAT-traversal feature which will attempt to automatically con fi gure the router to allow access to the Axis product, se ...
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Axis Communications M5013 - page 45
AXIS M5 0 13 PTZ Dome Netw ork C amer a T r oubleshooting No images displayed on web page Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of vide o images in Internet Expl orer, set the browser to allow Active X controls. A lso, make sure that AXIS Media Contr ol is installed on your computer. Installation of addi ...
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Axis Communications M5013 - page 46
AXIS M5 0 13 PTZ Dome Netw ork C amer a T r oubleshooting Storage and disk management problems Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount. 46 ...
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Axis Communications M5013 - page 47
AXIS M5 0 13 PTZ Dome Netw ork C amer a T echnical Speci fi cations Technical Speci fi cations Function/group Item Speci fi cat ions Models AXIS M5013 Image sensor 1/4'‘ progressive scan RGB CMOS Lens 3.6 mm, F1.8 Horizontal angle of view: 45° Vertical angle of view : 32° Diagonal angle of view: 56° Minimum illumination 1.4 lux, F1.8 S ...
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Axis Communications M5013 - page 48
AXIS M5 0 13 PTZ Dome Netw ork C amer a T echnical Speci fi cations Function/group Item Speci fi cat ions Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Applicat ion Platform from Axis Communications; speci fi cations available at www.axis.com Includes the ONVIF speci fi cation avai lable ...
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Axis Communications M5013 - page 49
AXIS M5 0 13 PTZ Dome Netw ork C amer a T echnical Speci fi cations Performance considerations When settings up your system, it is important to co nsider how variou s settings and situations will affect performance. So me factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the ...
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Axis Communications M5013 - page 50
User Manual Ver. M3.3 AXIS M5013 P TZ Dome Netwo rk Camera Date: Decembe r 2011 © Axis Communic ations AB, 2011 Part No. 45 489 ...
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