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BT 900 - page 1
S yne r g y 9 0 0 Di git al c o r dl es s t e l e p h o ne fe a tur in g D E C T Us er gu ide This equipment is not designed for making emer gency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. ...
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BT 900 - page 2
Check that your Synergy 900 is complete. When you unpack you should have: • Synergy 900 handset. • Synergy 900 base station. • Power adaptor . • Comprehensive user guide. • Ni-Cad batter y pack. • Line cord If anything is missing, please contact your place of purchase immediately . For your recor ds For war ranty purposes, proof of purc ...
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BT 900 - page 3
CALL DIVERT First press FRIENDS FAM Second press See page 20. See page 22. SET- UP Third press M e n u op ti o n s 1 2 A B C 3 D E F 5 J K L 6 M N O 8 T U V 9 W X Y Z 0 4 G H I 7 P Q R S ✱ Redial Quickdial Recall In te rc o m Options Set-up allows you to change the original settings of your telephone e.g. handset ringer volume, melodies. See opti ...
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BT 900 - page 4
At a gl a nc e T alk Press to make a call, answer a call and end a call. See page 9 Belt clip On back of handset. Recall Used to access BT Select Ser vices, switchboards and PBXs. See page 31 Select Confirms the setting you want from the menu. During a call, acts as the secrecy button. Options Opens the main menu. Scrolls through menu options. Inse ...
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BT 900 - page 5
Power In Use Charging S y n e r g y 9 0 0 .. ...... ...... .. ..... ...... ...... Charging Lights up when a handset is placed on the base station. W e recommend that you char ge the handset for at least 16 hours before its first use. See page 7 In use Lights up during an exter nal call. See pa ...
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BT 900 - page 6
3 Hints and tips boxes I n t h is us er gu ide , w e ’v e i ncl uded h el pfu l t i ps a nd us efu l h i nt s . The y ar e s ho w n i n a g r ey b ox. I n t h is gu ide At a gl a nc e 1 I nt r oduct io n 4 S ett i n g u p 6 Usi n g y o u r S yne rg y 9 0 0 9 Usi n g t h e Qu ic kd ial m em o r y 1 1 O pt io nal s ett i n gs 13 Add it io nal f eat ...
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BT 900 - page 7
4 I nt r oduct io n y ou r S yn ergy 9 0 0 is des i g ne d fo r ea s e o f us e a nd m a de t o t h e h i g h s t a nda r ds s et b y BT . Please read the instr uctions car efully before use and retain this user guide for futur e reference. DE C T By purchasing the Synergy 900 you now own a product which combines the advantages of cordless operatio ...
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BT 900 - page 8
5 W arning 1. Use only the approved batter y pack supplied. Spare batteries – Item Code: 871285 ar e available from BT Shops and the Synergy Helpline 0845 650 20 20 . 2. Do not tr y to use any power supply except the one provided, other wise you may per manently damage your Synergy 900. It may also invalidate approval of this apparatus. To get a ...
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BT 900 - page 9
6 S ett i n g u p f o l l o w t h es e s t e ps t o g et y ou r S yne rg y 9 0 0 r ea dy f o r us e . BA TTER Y Push Slide W ARNING It is r ec omm e nde d t hat t h e l i ne c or d is not c on ne ct ed u nt i l t h e ha nds et is fu ll y c ha r g ed . T his w ill pr eve n t t he r i sk of th e phone b ein g a nsw er ed p r io r t o t h e b att ery ...
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BT 900 - page 10
7 To ke ep yo ur b a t te r y in th e be s t c o n d i t i o n , l e ave t h e ha nds et o ff t h e b as e s t at io n for a f e w h ou rs at a t i me . (a f t er t h e i n it ial 1 6 ho u r c ha rg e ) Ple as e not e t hat wh i le N iCad r e c ha rg ea b l e b att er i es c a n b e exp e ct ed t o giv e yea rs o f ser vice t hey d o no t las t for ...
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BT 900 - page 11
8 6. Co n ne ct t h e t e l e p h o ne l i ne c o r d If you do not have moder n phone sockets, call Freefone 0800 800 150 and ask for a BT engineer to come and fit the cor r ect type. This is a chargeable ser vice. NOTE T a k e car e tha t t he tele phone li ne co rd a n d p ow er c ab l e pl u gs a r e c o n ne ct ed t o t h e c orr ect s oc k et ...
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BT 900 - page 12
9 Us i n g y o u r S y ne r g y 9 0 0 Making a n d r ece i v i ng ca ll s T o make a call • Press the TA L K button to get a line. Display shows . The IN-USE light on the base station comes on. • Enter the number you want and it is dialled. Or to preview the number befor e you call • Enter the number you want. Display shows your number . If y ...
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BT 900 - page 13
10 T o page the handset • Press and r elease the blue P AGE button on the base station. The handset rings for about 10-12 seconds. Display shows PAGE and the flashes. Paging is useful to help you find a misplaced handset. Y ou cannot hold a conversation between the handset and the base station. If you hit the page button by accident or want to ca ...
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BT 900 - page 14
11 T o store a quickdial number Once you have selected either your ‘Personal’ or ‘Shared’ QUICKDIAL stor e: • Press and r elease the QUICKDIAL button • LCD shows 1 if no number stored or 1 followed by the number stored in the memor y . • Press the ➔ button to scroll thr ough the memor y locations • When the requir ed memor y locat ...
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BT 900 - page 15
T o dial a quickdial number This dials from the quickdial memor y , SHARED or PERSONAL , which is cur r ently selected. • Press the T ALK button. • Press the QUICKDIAL button. • Press the location 0-9 wher e the quickdial number you want is stored. The number is dialled. Or T o view then dial a quickdial number Y ou can display the number bef ...
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BT 900 - page 16
T o adjust the handset ringer volume The handset ringer can be set to LOW , HI or OFF . • Press the ➔ button several times until display shows SET UP . • Press the ✔ button. Display shows HANDSET . • Press the ✔ button. Display shows LEVEL . • Press the ➔ button several times until the display shows RING VOL . • Press the ✔ butt ...
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BT 900 - page 17
14 If m or e t ha n o ne h a nds et is r egist er ed t o t he base i t can b e u se ful to selec t di f f er en t melodie s for ea c h ha ndset . T o adjust the ringer volume in the base station Y ou can switch between HI , LOW and OFF . • Press the ➔ button until the display shows SET UP . • Press the ✔ button. Display shows HANDSET . • ...
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BT 900 - page 18
15 T o switch the keypad beeps on and off Whenever you press a button on the handset, you will hear a beep. Y ou can tur n this sound on and of f. The original setting is ON. • Press the ➔ button several times until the display shows SET UP . • Press the ✔ button. Display shows HANDSET . • Press the ✔ button. Display shows LEVEL . • P ...
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BT 900 - page 19
16 T o reset your Synergy 900 handset to its original settings • Press the ➔ button several times until display shows SET UP . • Press the ✔ button. Display shows HANDSET . • Press the ✔ button. Display shows LEVEL . • Press the ➔ button several times until the display shows RESET . • Press the ✔ button. Display shows CONFIRM . ...
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BT 900 - page 20
17 NOTE: Y o u m u s t progr a m your chose n emer ge n cy nu mb ers i nt o al l Addit io nal H a nds et s . As w e l l as t h e ha nds et su p pl ie d wit h y ou r S ynergy 90 0. Add it io nal f e at u r es Ke ypad G u ard a nd E mer g en cy Nu m b ers T o enter up to four personal emergency numbers for use when the keypad guard is ON Y our person ...
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BT 900 - page 21
18 • Press the ✔ button. Display shows the first personal emergency number . T o scroll thr ough the numbers press the ➔ button until the number you wish to view or edit is displayed. • T o edit, pr ess the ✔ button. • Press the ✗ button which will delete the digits one at a time. Press the ✗ button for as many digits as you wish to ...
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BT 900 - page 22
19 Setting your own base station PIN code Y ou can set your own four-digit code number for your Synergy 900 base station. This prevents unauthorised users from r egistering or de-registering handsets on your Synergy 900 base station. • Pr ess the ➔ button until the display shows SET UP . • Press the ✔ button. Display shows HANDSET . • Pre ...
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BT 900 - page 23
Cal l Div ersi o n Y ou can use your Synergy 900 to r equest the network to diver t incoming calls to another number . Y ou can choose to diver t: – all calls; – calls that are not answer ed within 5 rings; or – calls when your line is already engaged. • Press the ➔ button. Display shows CALL DIVERT . • Press the ✔ button. Display sho ...
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BT 900 - page 24
• Select the displayed option by pr essing the ✔ button. The handset automatically sends a sequence of tones to the network exchange. Display shows PLS LISTEN and you hear a network announcement. • Follow the instr uctions fr om the network announcement. T o cancel Call Diversion • Press the ➔ button twice, display shows CALL DIVERT . • ...
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BT 900 - page 25
Fr i e n d s an d Fa m i l y This is where the telephone number of the Friends & Family ser vice is pre-programmed into your Synergy 900, enabling you to dial the Friends & Family ser vice and follow the instr uctions from the network to add or change numbers. T o set and update Friends and Family • Press the ➔ button several times unti ...
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BT 900 - page 26
Ed it i n g s e l e ct s ervi c e nu mb ers If the pre-pr ogrammed telephone numbers for ‘friends and family’ changes you can update it. • Press the ➔ button several times until the display shows SET UP • Press the ✔ button. Display shows HANDSET • Press the ✔ button. Display shows LEVEL • Press the ➔ button several times until ...
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BT 900 - page 27
24 Us i n g a dd it i o nal h a n ds et s Regist e r i n g a n a dd it io nal S yne r gy h a nds et wit h t h e b as e s t at io n o r r e- r egist er i n g a ha nds et Up to six handsets can be register ed and operated from the Synergy 900 base station. The system allows intercom calls between two handsets while a third is making an exter nal call ...
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BT 900 - page 28
25 Display briefly shows PLS WAIT then the base station to which your handset is register ed, e.g. BASE 1 , and finally shows the handset number you have given it, e.g. HSET 1 . T o de-register your handset • Press the ➔ button several times until the display shows SET UP . • Press the ✔ button. Display shows HANDSET . • Press the ✔ but ...
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BT 900 - page 29
26 T o end an intercom call • Press the INTERCOM button. Or • Replace the handset on the base station or charger . M ak i n g a nd r e c eiv i n g ext e rnal c al ls w hile on a n inter com ca ll T o receive an external call While on an intercom call : • Y ou hear the call waiting tone in the earpiece. The base station rings. The calls light ...
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BT 900 - page 30
27 T o switch between callers If you have one inter nal and one exter nal call on the line, you can switch between the two: • While on the exter nal call, pr ess the INTERCOM button. • While on the intercom call, pr ess the TA L K button. Making a n d r ece i v i ng in ter co m c a ll s wh il e o n a n ext e rnal c all T o make an intercom call ...
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BT 900 - page 31
NOTE: If y ou pl ac e t h e ha nds et b ac k o n t h e b as e st at io n , a nd t he ot h er h a nds et do es n ot a nsw er , yo ur h and se t w i ll r ing a f ter 3 0 seco nd s. W hen you answer you w ill b e rec onnec ted to th e origi nal c all er . 28 T o put intercom and external calls on hold When you have two calls on the same line, you can ...
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BT 900 - page 32
29 O p e r at i n g wit h a dd it i o nal b as e s t at i o ns It is p o ssi b l e t o b u i ld y ou r S yne r gy 9 0 0 i nt o a muc h l a r g e r pho n e sy s te m w i t h t he a d d i ti o n o f u p to 3 e x t ra ba s e s t a ti o n s. Y ou can use up to six handsets on each Synergy 900 base station, and up to four base stations with your handset ...
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BT 900 - page 33
30 Synergy base stations at home and at the office By r egis t er i n g yo u r ha nds et wit h on e b as e s ta tion a t work a n d a n o t her a t home, yo u ca n k e e p t h e sam e ha nds et fo r b ot h . As s oo n as y ou are w i th in ran ge of e i th e r b a s e s ta t i o n , y o ur ha nd set w ill a ut oma t icall y pick u p t he s i gna l ...
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BT 900 - page 34
31 When connecting your Synergy 900 to a switchboard/PBX, you may need to change the dialling mode setting from T ime Br eak Recall ( TB ) to Ear th Recall ( E ). T o switch between Time Break Recall and Earth Recall The original setting is T ime Break Recall. • Press the ➔ button until the display shows SET UP . • Press the ✔ button. Displ ...
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BT 900 - page 35
Ma i n te n a n c e Ge ne r al Simply clean the Synergy 900 and any additional handsets and chargers with a damp cloth (not wet) or an antistatic wipe. Never use a dr y cloth as this may cause a static shock. Ser vice Within guarantee If you experience a problem with your Synergy 900 or handset, you should contact the Synergy 900 Helpline on 0845 6 ...
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BT 900 - page 36
33 He l p Emergency Calls Th e em erg enc y s ervic es c a n b e c ont act ed i n t h e U K by di a lling 999 or 112 wh ic h is val id i n a n y c ou nt r y t hat is a m em b er o f t h e Eu ro pe a n c ommu nit y . If y ou r S ynergy 90 0 is co n ne ct ed t o a swit c hb oa r d/PBX, yo u ma y ha v e t o d ial a n ac c es s nu mb er b efo r e 999 t ...
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BT 900 - page 37
No dial tone Is the Synergy 900 telephone line cord plugged into the phone socket? Check that the base station is connected to the mains power and switched on. Y ou cannot link up with the base station If the display shows REG, the handset must be register ed with the Synergy 900. See page 24. Is the display flashing the . The mains power cable may ...
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BT 900 - page 38
35 T e c h n ica l i n for ma t i on Environment Y our Syner gy 900 should be kept free of dust, moisture, high temperature, vibration and should not be exposed to direct sunlight. Do not stand it on carpets or other sur faces which generate fibres or place it in locations which prevent the free flow of air over its sur faces. If the power fails Th ...
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BT 900 - page 39
T e c h n i c al s p e c if i c at io n Standard DECT/GAP Number of channels 120 duplex channels Radio frequency range 1880 MHz to 1900 MHz Duplex method T ime-division multiplexing. 10 ms frame length Channel spacing 1728 kHz Bit rate 1152 kbit/s Modulation GFSK V oice coding 32 kbit/s T ransmitted power 10 mW , average output per channel Range up ...
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BT 900 - page 40
37 I n dex Intercom calls 26 calls on hold 28 making and receiving 26 switching between calls 27 transfer a call 28 Keypad guard 17 beeps 15 on 18 of f 18 Making calls 9 Maintenance 32 Melody handset 13 Melody base station 14 Paging the handset 10 PIN code 19 Resetting base station 15 Plan location of base unit 6 Preview the number befor e you call ...
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BT 900 - page 41
Retur ning your Syner gy 900 32 Secrecy 9 Ser vice 32 Silent 13 T echnical infor mation 35 T echnical specification 36 Three W ay Calling 22 T ime break r ecall 31 V olume base station 14 V olume handset 13 W ar ning 5 38 ...
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BT 900 - page 42
APPROVED for connection to telecommunication systems specified in the instructions for use subject to the conditions set out in them 608024 CE compliant to 89/336/EEC (EMC Directive) & 73/23/EEC (Low V oltage Directive) Off ic es i n Eu ro pe , N o r t h Ame r ic a, J a p a n a nd Asia Pa cif ic . The telecommunications ser vices described in t ...
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