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Porter-Cable SOPHO IPC 100 - page 1
System and Display phone User Guide The A dvanced IP-PBX Communica tion Solution ...
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Porter-Cable SOPHO IPC 100 - page 2
1 Using Y our Multili ne T elephone… Handsfree Option s - Handsfree lets you place and answer calls b y pressing “SP K” instead of using the hands et. - W ith Automatic Handsfree, you can press the CALL Key without lifting the h andset. Normall y , you have Automatic Handsfre e. - Use Handsfree Answerback to ans wer a v oice-announced Interco ...
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Porter-Cable SOPHO IPC 100 - page 3
2 For Y our Conv enience An existing Appearance Key cann ot be overwritten wi thout the Appearance Key first being erased. Programmable Func tion Keys (Gen eral Key Code) c an be erased by e ntering S ervice Code 00. Common Serv ice Codes: 01 DSS/One-T ouch Key 10 Call Forward – Imme diate 03 DND Key 1 1 C all Forward ...
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Porter-Cable SOPHO IPC 100 - page 4
3 For Y our Conv enience Common/Personal Abbreviated Diallin g Bins are numbered as f ollows (by default): 2-digit dialling: C ommon = 00-79, Pe rsonal = 8 0-99, or 3-digit dialling: C ommon = 000-899, Personal = 99 0-919. System programmi ng is required t o allow Group Abbrevi ated Dialling. Ask your PBC Authorised Supplier. Up to ...
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Porter-Cable SOPHO IPC 100 - page 5
4 Placing Calls Pressing CALL key after dialling an e xtension number is also po ssible. Y our call will ring or voice-announce . If you hear ringing, wait f or an answer. If you hear a beep, begin speaking. Dialli ng “1” changes voice/ring mode (where th e destination is an IPC 100 T elephon e). Placing an Intercom C all <Dial Acces ...
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Porter-Cable SOPHO IPC 100 - page 6
5 Placing Calls Qu ickly Intercom numbers c an also be st ored under Last Number Redial . A sk your P BC Authorised Supplier for details. Last Number Redia l < Outside/Intercom Calls> LND VOL Redial List The system retains the last 10 numbers dialle d which can be viewed and di alled. (IPC 100 Display Ph ones Only) (Find desired numb er) ...
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Porter-Cable SOPHO IPC 100 - page 7
6 If you r cal l doesn’ t go through… Setting Camp On / Callback / T runk Queuing <Camp On> For Intercom Call , when you hear ringing, wait for t he called party to ans wer . For T runk Queui ng, when you he ar Dial T one, begin dialling the tele phone number. <Callback> For Inter com Call, when your phone starts the ringing ...
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Porter-Cable SOPHO IPC 100 - page 8
7 If you r cal l doesn’ t go through… Repeat Dialling <Ou tside Call> The system periodically redials th e call. Repeat duration is pro grammable. Ask your PBC Authorised Supplier for details. Y ou should lift the handset when the ca lled party answered. Y ou can cancel t his function by pre ssing “DC” and “LN D” durin ...
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Porter-Cable SOPHO IPC 100 - page 9
8 Ans w ering Calls Answering an Inter com Call (Ringing) SPK V oice M ode Extension Ring Mode Extension (V oice) S peak toward your phone Intercom Call Mod e can be set at y our phone as f ollows: “Ring” = CALL + 82 3, “Voice” = CA LL + 821. Confirm status of the MIC Key if you want to a nswer Handsf ree [ MIC On = Light On , MIC O ...
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Porter-Cable SOPHO IPC 100 - page 10
9 Hold / T ransferring Calls T ransferring a Call to ano ther Extension If your phone has a DSS or One -T ouch key f or the extension user who is to receive the call, j ust press it instead of “HOLD + E xtension Nu mber” in the operati on above. (T alking) HOLD ??? Extension Number (Announce) TRFR Placing a Call on Hold / Retrievin g a Held ...
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Porter-Cable SOPHO IPC 100 - page 11
10 For more conv enient use… Do Not Disturb (DND) DND/CONF 3 (On - Hook) 2 0 DND : T runk Incomin g Call DND : Intercom Incomi ng Call DND : T runk & Int ercom Incoming C all DND : T ransferred (CFW ) Call DND : Cancel Call Forward / Follow M e When you set DND, the DND/CON F Key’ s la mp is lit and the Internal Dial T one pattern chang ...
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Porter-Cable SOPHO IPC 100 - page 12
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, any of the equipm ent cover ed. This manual is subj ect to ch ange without notice a ...
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Porter-Cable SOPHO IPC 100 - page 13
Product disposal infor mation For countries in the European U nion For countries in the European Union The symbol depicted here has been affixed to your product in order to inform y ou that electrical and electronic product s should never be disposed of as municipal waste. Electrical and ...
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