Polycom 560の取扱説明書

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  • Polycom 560 - page 1

    December, 2007 Edition 1725-12567-001 Rev. B SIP 3.0 User Guide for the SoundPoint IP ® 560 Phone SIP 3.0 ...

  • Polycom 560 - page 2

    Polycom Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduce d or transmitted in any form or by any means, el ectronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reprod ucing includ es translating into another language or format. As between the part ...

  • Polycom 560 - page 3

    iii About This Guide Thank you for choosing the SoundPoint IP 560 SIP, a full-duplex, hands-free phone. This unit provides business te le phony features and functions such as multiple call appearances, call hold, transfer, and conference over an IP network. In this User Guide, you will find ever ything you need to quickly use your ne w phone. Be su ...

  • Polycom 560 - page 4

    User Guide SoundPoint IP 560 Phone iv ...

  • Polycom 560 - page 5

    v Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii 1 Getting Started with Your Soun dPoint IP® 560 Phone . . . . 1–1 Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Assembling Your SoundPoint IP® 560 Phone . . . . . . . . ...

  • Polycom 560 - page 6

    User Guide SoundPoint IP 560 Phone vi Managing Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–18 Distinguishing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–18 Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Polycom 560 - page 7

    Conte nts vii Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6 Regulatory Notices . . . . . . . . . . . . . . . . . Regulatory Notices–1 Index . . ...

  • Polycom 560 - page 8

    User Guide SoundPoint IP 560 Phone viii ...

  • Polycom 560 - page 9

    1 - 1 1 Getting Star ted with Y our SoundPoint IP ® 560 Phone This chapter provides basi c installation ins tructions and informati on for obtaining the best performance with the SoundPoint IP 560 phone. The SoundPoint IP 560 provides a powe rful, yet flexible IP communications solution, delivering excellent v oice quality. The high-resolution gra ...

  • Polycom 560 - page 10

    User Guide SoundPoint IP 560 Phone 1 - 2 Par ts List The following components are included in your SoundPoint IP 560 package: • Polycom SoundPoint IP 560 phone • handset & handset cord • Phone Base Directories Applications Conference Transfer Redial Menu Messages Do Not Disturb Hold ...

  • Polycom 560 - page 11

    Getting Star ted with Y our SoundPoint IP® 560 Phone 1 - 3 • Network / Power Cable • Quick Start Guide and registration card Check this list be fore installat ion to en sure that you have received each item. If you are missing any items, c ontact your system administrator. Assembling Y our SoundPoint IP ® 560 Phone This section describes how ...

  • Polycom 560 - page 12

    User Guide SoundPoint IP 560 Phone 1 - 4 AC Power T o connect the AC power: 1. Connect the supplied network cable between the LAN jack on the phone and the LAN port on the wall or hub/switch device port. 2. Connect the DC plug on the power adapter to the DC 48V jack marked on the phone. 3. Connect the country-specific AC cord to the power adapter. ...

  • Polycom 560 - page 13

    Getting Star ted with Y our SoundPoint IP® 560 Phone 1 - 5 T o connect the PoE: • Plug the supplied network cable betw een the LAN jack on the phone and an available power and data port on the in-line power switch. Connecting the Handset and Optional Headset T o connect the handset and optional headset: 1. Connect the short straight end of the p ...

  • Polycom 560 - page 14

    User Guide SoundPoint IP 560 Phone 1 - 6 Attaching the Base The phone base can be attached to the SoundPoint IP 560 in one of two ways: • As a desk mount • As a wall mount T o attach the base as a desk mount: 1. Place all cords in the recessed area above the modular jacks. 2. Align the two protrusions on the brac ket with their corresponding ho ...

  • Polycom 560 - page 15

    Getting Star ted with Y our SoundPoint IP® 560 Phone 1 - 7 3. Snap them together to lock the base to the phone. T o attach the base as a wall mount: 1. Place all cords in the recessed area above the modular jacks. 2. On the back of the phone, remove the key located behind the hookswitch and reposition it so that the end tab (at a 45 0 angle) is fa ...

  • Polycom 560 - page 16

    User Guide SoundPoint IP 560 Phone 1 - 8 3. With mounting tab of the bas e unit fa cing up, fasten the base unit to the wall mount using wall anchors (not included) . Features of Y our SoundPoint IP ® 560 Phone The features of your SoundPoint IP 560 phone are: 1. Message Waiting Indicator —This will alert you to voice and text (instant) messages ...

  • Polycom 560 - page 17

    Getting Star ted with Y our SoundPoint IP® 560 Phone 1 - 9 2. Display Control Keys —Use , , , and (arrow keys) to scroll through the displayed in formation. Use to select a fie ld of displayed data. Use to delete displ ayed data. 3. Feature Keys —Access important features using these keys. — —Access to local directories and call lists. — ...

  • Polycom 560 - page 18

    U s e r G u i d e S o u n d P o i n t I P 560 P h o n e 1 - 10 10. Soft Keys —These keys are automaticall y labeled to identify their context-sensitive functions. 11. Hold —Holds an active call or resumes a held call. 12. Speaker —For ringer and hands-fre e audio output. 13. Hookswitch 14. Line/Speed Dial Key —Use these keys to activate up ...

  • Polycom 560 - page 19

    Getting Star ted with Y our SoundPoint IP® 560 Phone 1 - 11 — Conference — Presence/BLF 17. Graphic Display —Shows information about call s, mess ages, soft keys, time, date, and other relevant data. — Caller display information—f irst part y, second party, number of calls — Information display line (in order of precedence highest to l ...

  • Polycom 560 - page 20

    User Guide SoundPoint IP 560 Phone 1 - 12 ...

  • Polycom 560 - page 21

    2 - 1 2 Customizing Y our SoundPoint IP ® 560 Phone You can customize your SoundPoint IP 560 phone by adjusting the setting for time and date, display contr ast, and ring type, for example. You can add contacts to the phone’s directory manually or from call lists. You can handle incoming calls from different contacts in different ways. This chap ...

  • Polycom 560 - page 22

    User Guide SoundPoint IP 560 Phone 2 - 2 Configuring Basic Settings You can configure the following ba sic settings through use of : • The appearance of the time and date • Display contrast • Backlight inte nsity • Headset Memory Mode • Headset hookswitch selection • Ring type • Language support (localization) • Graphic display back ...

  • Polycom 560 - page 23

    Customizing Y our SoundPoint IP® 560 Phone 2 - 3 4. Scroll through the options under each of these selections using the and . 5. Press the Select soft key to confirm your choice. 6. Press or the Exit soft key repeatedly to return to the idle display. Display Contrast T o adjust the contrast on the display to a comfor table level: 1. Press . 2. Sel ...

  • Polycom 560 - page 24

    User Guide SoundPoint IP 560 Phone 2 - 4 5. Press or the Exit soft key repeatedly to return to the idle display. Backlight Intensity Backlight intensity on the SoundPoi nt IP 560 phone has three modes: • Backlight On • Backlight Idle • Dim You can modify the Backlight On intens ity and the Backligh t Idle intensity separately. You can select ...

  • Polycom 560 - page 25

    Customizing Y our SoundPoint IP® 560 Phone 2 - 5 • There is an incoming call (ringing) • There is an outgoing call (ringing back) • Any menu shows on the display In all other cases, the mode changes to Backlight Idle. T o modify the backlight intensity: 1. Press . 2. Select Settings > Basic > Backlight Intensity. 3. Select Backlight On ...

  • Polycom 560 - page 26

    User Guide SoundPoint IP 560 Phone 2 - 6 7. Select Maximum I ntensity . 8. Press the Up or Down soft keys to increase or decrease the backlight intensity. 9. Press the Ok or Cancel soft keys to accept or cancel changes. 10. Press or the Exit soft key repeatedly to return to the idle display. Headset Memor y Mode This feature is especially useful fo ...

  • Polycom 560 - page 27

    Customizing Y our SoundPoint IP® 560 Phone 2 - 7 T o activate Headset Memor y Mode: >> Press twice. The flashing headset icon on the graphi c display or a flashing headset key indicates that the headset mode is activated. Pressing or Answer soft key to receive a call will now connect to the your headset automatically. Headset Hookswitch This ...

  • Polycom 560 - page 28

    User Guide SoundPoint IP 560 Phone 2 - 8 T o change the incoming ring to a desired sound: 1. Press . 2. Select Settings > Basic > Ri ng Type . 3. (Optional) If mul tiple li nes are configured on your phone, first select the line to change fr om the list using the and . 4. Using the and , select the desir ed ring type. Press the Play soft key ...

  • Polycom 560 - page 29

    Customizing Y our SoundPoint IP® 560 Phone 2 - 9 3. Scroll through the list of available languages. 4. Press the Select soft key when the desired languag e is highlighted. Text that appears on the graphic displa y will change to the language of your choice. 5. Press or the Exit soft key repeatedly to return to the idle display. Graphic Display Bac ...

  • Polycom 560 - page 30

    User Guide SoundPoint IP 560 Phone 2 - 10 5. Press or the Exit soft key repeatedly to return to the idle display. Muting the Microphone During a call, press . The Message Waiting Indicator turns red and a microphone on the graphic display indicates that the other party (or parties) cannot hear you. Microphone Mute applies to all modes: Handset, Hea ...

  • Polycom 560 - page 31

    Customizing Y our SoundPoint IP® 560 Phone 2 - 11 • Select the Edit soft key to edit the dial string if necessary. • Select the Dial soft key to return the call. • Select the Exit soft key to return to the previous menu. For additional choices, press the More soft key followe d by: • The Info soft key to view information about the call. ? ...

  • Polycom 560 - page 32

    User Guide SoundPoint IP 560 Phone 2 - 12 Adding Contacts You can add a contact manually or from a call list or from your corporate directory. Adding Contacts Manually T o add a contact to the local contact director y manually: 1. Press . 2. Select Contact Directory . 3. Press the More soft key. 4. Press the Add soft key. 5. Enter first and/or last ...

  • Polycom 560 - page 33

    Customizing Y our SoundPoint IP® 560 Phone 2 - 13 7. Change the Speed Dial Index if desir ed. It is automatically assigned to the next available inde x value. For more information, refer to Assigning Sp eed Dial Keys on page 3-23 . 8. Change the Ring Type and Divert Contact if desire d. These fields may be left blank. For more information on setti ...

  • Polycom 560 - page 34

    User Guide SoundPoint IP 560 Phone 2 - 14 2. Use the and to scroll through the list to find th e contact. You can also use the * key to Page Up and the # key to Page Down. 3. Press the More soft key, and then the Save soft key to save the contact in the phone’s directory. 4. Press or the Exit soft key repeatedly to return to the idle display. Add ...

  • Polycom 560 - page 35

    Customizing Y our SoundPoint IP® 560 Phone 2 - 15 4. Press the View soft key. The contact’s information appears on the graphic display. 5. Press the Save soft key to save the contact in the local contact directory. “Entry saved” appears on the graphic displ ay. Only the first name, last name, and phone number are saved. If the contact alread ...

  • Polycom 560 - page 36

    User Guide SoundPoint IP 560 Phone 2 - 16 5. Make the desired changes. 6. Press the Save or Cancel soft keys to accept or cancel changes. 7. Press or the Exit soft key repeatedly to return to the idle display. Deleting Contacts T o delete a contact from the local contact director y: 1. Press . 2. Select Contact Directory . 3. Use and to scroll t hr ...

  • Polycom 560 - page 37

    Customizing Y our SoundPoint IP® 560 Phone 2 - 17 2. Select Contact Directory . 3. Use and to scroll t hrough the list t o find the contact. You can also use the * key to Page Up and the # key to Page Down. 4. Press the Dial soft key. Searching For a Contact T o search for a par ticular contact in the local contact director y: 1. Press . 2. Select ...

  • Polycom 560 - page 38

    User Guide SoundPoint IP 560 Phone 2 - 18 b Press the Sear ch soft key, then enter the first few letters or nu mbers of the first name, last name, or any ot her parameter displayed in the list. Press the Submit soft key. c Using the dial pad, ente r the first fe w characters of the contacts’s last name. The characters that you enter appear on the ...

  • Polycom 560 - page 39

    Customizing Y our SoundPoint IP® 560 Phone 2 - 19 T o set a distinctive ring ty pe for a par ticular contact: 1. Press . 2. Select Contact Directory . 3. Use and to scroll t hrough the list t o find the contact. You can also use the * key to Page Up and the # key to Page Down. 4. Press the Edit soft key and scroll d own to the Ring Type field. 5. ...

  • Polycom 560 - page 40

    User Guide SoundPoint IP 560 Phone 2 - 20 3. Use and to scroll t hrough the list t o find the contact. You can also use the * key to Page Up and the # key to Page Down. 4. Press the Edit soft key and scroll d own to the Auto Reject field. 5. Use the and to select Enabled . 6. Press the Save or Cancel soft keys to accept or cancel changes. 7. Press ...

  • Polycom 560 - page 41

    Customizing Y our SoundPoint IP® 560 Phone 2 - 21 4. Press the Edit soft key and scroll d own to the Divert Contact field. 5. Enter the number of the party t o w hom you want to divert the call. 6. Scroll down to the Auto Divert field. 7. Use the and to select Enabled. 8. Press the Save or Cancel soft keys to accept or cancel changes. 9. Press or ...

  • Polycom 560 - page 42

    User Guide SoundPoint IP 560 Phone 2 - 22 Depending on how your phone is configured, the display could resemble one of the following figures: Suppor ting Multiple Line Keys Per Line Each line on the phone can be configured to have mor e than one Line Key associated with it. This enhances ca ll visualizat ion and simplifies call handling. If this is ...

  • Polycom 560 - page 43

    Customizing Y our SoundPoint IP® 560 Phone 2 - 23 Suppor ting Shared Lines Your SoundPoint IP 560 supports shared li nes. A shared line is indicated by a different line icon. In the following figure, the line 6721 is private and the line 6723 is shared. If two phones share a line, an incoming call to that number will cause both phones to ring. The ...

  • Polycom 560 - page 44

    User Guide SoundPoint IP 560 Phone 2 - 24 ...

  • Polycom 560 - page 45

    3 - 1 3 Using the Basic Features of Y our SoundPoint IP ® 560 Phone Your SoundPoint IP 560 phone is design ed to be used like a regular phone on a public switched telephone network (PST N). You call place calls, transfer a call to someone else, or conduct a conference call. At most one active call may be in pr ogr ess on your phone at any time. Th ...

  • Polycom 560 - page 46

    User Guide SoundPoint IP 560 Phone 3 - 2 If you require additional information or assistance with your new phone, contact your system administrator. Placing a Call You can place a call in many ways using your SoundPoint IP 56 0 phone: • using the handset • using the speakerphone • using the headset You can also dial the number first, and then ...

  • Polycom 560 - page 47

    Using the Basic Features of Y our SoundPoint IP® 560 Phone 3 - 3 T o place a call using the handset: 1. Do the f ollowing steps in an y order: — Pick up the handset. — Dial the desired number using the dial pad. T o place a call using Hands-Free Speakerphone mode: 1. Do one of the following steps: a With the handset on-hook, press , , or the N ...

  • Polycom 560 - page 48

    User Guide SoundPoint IP 560 Phone 3 - 4 a With the optional headset connected, press or the NewCall soft key to obtain dial tone. Press . Dial the desired number using the dial pad. b With the optional headset connected , dial the desired number using the dial pad. Press . Answering a Call When you are not in another call, you ca n answer a call i ...

  • Polycom 560 - page 49

    Using the Basic Features of Y our SoundPoint IP® 560 Phone 3 - 5 • Multiple Line Keys per line If your phone is configured with mu ltiple call appearances, refer to Using Multiple Call Appearances on page 4-1 for instructions on how to answer a call. Answering When Not in Another Call In all cases, the active call will appear on the graphic disp ...

  • Polycom 560 - page 50

    User Guide SoundPoint IP 560 Phone 3 - 6 — With the handset on-hook, press opposite the incoming call (where the line stat us indicator is flashing green). — Press the Answer soft key. T o answer a call using the headset: >> Press to answer the call through an optionally connected headset. If Headset Memory Mode is acti vated, press or th ...

  • Polycom 560 - page 51

    Using the Basic Features of Y our SoundPoint IP® 560 Phone 3 - 7 • If your phone is configured for shared lines: — The second call will cause a call wait ing tone to be played, the second Line Key indicator to fast flash green, and an incoming call icon appears on the second Line Key. T o answer an incoming call on a li ne configured for a sin ...

  • Polycom 560 - page 52

    User Guide SoundPoint IP 560 Phone 3 - 8 — Press or the Hold soft key to put the original call on hold. Soft key labels are updated on the display showing Answer , Reject , and Forward . Answer the incoming call. This places the original call on hol d an d refreshes th e soft key labels . T o answer an incoming call on a shared line: 1. Answer th ...

  • Polycom 560 - page 53

    Using the Basic Features of Y our SoundPoint IP® 560 Phone 3 - 9 Redialing a Number T o redial the last call placed from your phone: >> Press . A call to your last placed call is attempted. T o redial a previously placed call: 1. Do one of the following steps: — Press from the idle d isplay to access the Placed Calls list, scroll through t ...

  • Polycom 560 - page 54

    User Guide SoundPoint IP 560 Phone 3 - 10 Putting a Call on Hold During a call, press or the Hold soft key. This will be i ndicated on the graphic display by the hold icon as the line indicator. Press again or the Resume soft key to retrieve the call. The registered line icon appears as the line indicator. Multiple Calls on Hold If multiple calls a ...

  • Polycom 560 - page 55

    Using the Basic Features of Y our SoundPoint IP® 560 Phone 3 - 11 Setting Up a Conference You can create a conference with other parties using the phone’s local conference feature. A conference may be creat ed at any time between an active call and a call on hold (on the same or another line) by pressing the More and Join soft keys. T o set up a ...

  • Polycom 560 - page 56

    User Guide SoundPoint IP 560 Phone 3 - 12 T o split a conference call: >> Press the Split soft key to split the conference. Both parties will be on hold. T o set up a conference call using the Join soft key: >> When you are in an active call: a If you have one call on hold (on the same line or other line), press the More soft key, and t ...

  • Polycom 560 - page 57

    Using the Basic Features of Y our SoundPoint IP® 560 Phone 3 - 13 T o transfer a call: 1. During a call, press or the Trnsfer soft key . The active call is placed on hold. 2. Do one of the following steps: — Enter the number to which you want to transfer the call. — Press , select Contact Directory , use and to access the number, and then pres ...

  • Polycom 560 - page 58

    User Guide SoundPoint IP 560 Phone 3 - 14 3. As soon as the ring-back sound is heard or after the party answers, press or the Trnsfer soft key to complete the transfer. You can talk privately to the party to whic h you are transferring the c all before the transfer is completed. If you are using a handset, the transfer can be completed by putting t ...

  • Polycom 560 - page 59

    Using the Basic Features of Y our SoundPoint IP® 560 Phone 3 - 15 — Press , select Call List s , select t he appropriate li st, use and to access the number, and then select the Dial soft key. At this point, the call is connected to the number to which you are transferring them. For warding Calls You can configure your phone so that all incoming ...

  • Polycom 560 - page 60

    User Guide SoundPoint IP 560 Phone 3 - 16 3. Using and , select the forwarding type you want to change and then press the Select soft key. The options are: — Always —For all incoming calls —N o A n s w e r —Once all options to accept calls have been taken —B u s y —When you are already in a call 4. Depending on your selection: a If you ...

  • Polycom 560 - page 61

    Using the Basic Features of Y our SoundPoint IP® 560 Phone 3 - 17 5. Select the Enable soft key to confirm call forwarding. Select the Exit sof t key to cancel a ny changes. The idle display returns with a moving arrow as the line l abel to confirm call forwarding is enabled. T o disable call for warding: 1. Do one of the following steps: — Pres ...

  • Polycom 560 - page 62

    User Guide SoundPoint IP 560 Phone 3 - 18 Enabling Do Not Disturb Press to prevent the phone from r inging on incoming calls. A flashing icon and text on the graphic disp lay indicates that Do Not Disturb is on. Calls received while Do Not Dis turb is enabled are logged in the Missed Calls list unless configured to be forw ar ded to another party b ...

  • Polycom 560 - page 63

    Using the Basic Features of Y our SoundPoint IP® 560 Phone 3 - 19 For exam ple in the figure below, press the fou rth Line Ke y to dial the shippin g department. Assigning New Speed Dial Keys T o add or edit a speed dial index for an existing contact: 1. Press . 2. Select Contact Directory . 3. Use and to scroll t hrough the list t o find the cont ...

  • Polycom 560 - page 64

    User Guide SoundPoint IP 560 Phone 3 - 20 5. Press the Save or Cancel soft keys to accept or cancel changes. 6. Press or the Exit soft key repeatedly to return to the idle display. T o assign a new speed dial key: 1. Press and hold an unassigned . A new empty entry in the contact di rectory is automa tically opened allowing contact information to b ...

  • Polycom 560 - page 65

    Using the Basic Features of Y our SoundPoint IP® 560 Phone 3 - 21 A stutter dial tone in place of normal dial tone is used to indicate that one or more voice messages are wait ing at the message center. T o listen to voice messa ges: 1. Press . 2. Follow voice or visual prompts on the graphic display to retrieve your messages. If multiple lines ar ...

  • Polycom 560 - page 66

    User Guide SoundPoint IP 560 Phone 3 - 22 ...

  • Polycom 560 - page 67

    4 - 1 4 Using the Advanced Features of Y our SoundPoint IP ® 560 Phone This chapter provides operating instruct ions for the advanced features of the SoundPoint IP 560 phone. This chapter contains instructions on: • Using Multiple Ca ll Appearances • Using Text Messaging • Using Buddy Lists • Restarting Your Phone To customize your phone, ...

  • Polycom 560 - page 68

    User Guide SoundPoint IP 560 Phone 4 - 2 For example, the first figure show s exte nsion 6721 in an outbound call with 6722. The second figure shows an inco ming call from 1-800-765-9266. T o answer an incoming call when configured for multip le call appearances: >> Do one of the following steps: — Press or the Hold soft key to put the orig ...

  • Polycom 560 - page 69

    Using the Advanced Features of Y our SoundPoint IP® 560 Phone 4 - 3 This places the original call on hold and refreshes the soft key labels as indicated in t he foll owing fig ure. If more than two call a ppearances are in use, two will appear on the d isplay and the total number will be indicated by a counter at the bottom right corner of the dis ...

  • Polycom 560 - page 70

    User Guide SoundPoint IP 560 Phone 4 - 4 — Press . Select Features > Messages > Inst ant Messages. — Press the InstMsg soft key to read a message just received . 2. (Optional) If multiple lines are conf igured on your phone, select from which line messages are to be re trieved from the list using and . Messages appear first to last in sen ...

  • Polycom 560 - page 71

    Using the Advanced Features of Y our SoundPoint IP® 560 Phone 4 - 5 5. Press the Ok soft key. 6. Do one of the following steps: — Press the Select soft key to choose from various pre-scripted short messages. — Press the Edit soft k ey to compose a custom message. Use dial pa d keys to cy cle through th e character set. Use keys 1, *, 0, and # ...

  • Polycom 560 - page 72

    User Guide SoundPoint IP 560 Phone 4 - 6 b Press the MyStat soft key. 2. Use or to scroll through the list, and then press the Select soft key to select your new status . This affects information sent to phones watching you. Presence information will also be sent to watching phones when you go off-hook or enable Do Not Disturb. Managing Buddies T o ...

  • Polycom 560 - page 73

    Using the Advanced Features of Y our SoundPoint IP® 560 Phone 4 - 7 T o block or unblock a contact from your buddy list: 1. Press . 2. Select Contact Directory . 3. Use and to scroll t hrough the list t o find the contact. You can also use the * key to Page Up and the # key to Page Down. 4. Press the Edit soft key and scroll d own to the Block Bud ...

  • Polycom 560 - page 74

    User Guide SoundPoint IP 560 Phone 4 - 8 T o view and change your privacy list: 1. Press . 2. Select Features > Presence > Buddy Status > Privacy List. 3. Use and to scroll t hrough the list t o find the contact. 4. Press the Edit soft key. 5. For Access , use and to select Enabled. When Access is enabled, you are allowing the contact to s ...

  • Polycom 560 - page 75

    Using the Advanced Features of Y our SoundPoint IP® 560 Phone 4 - 9 T o restar t the phone: >> Do one of the following steps: — Simultaneously press and hold , , and for more than 3 seconds or until a beep is he ard. — Press , then select Settings > Advanced > Restart Phone . You must enter your password to access this menu. The re ...

  • Polycom 560 - page 76

    User Guide SoundPoint IP 560 Phone 4 - 10 ...

  • Polycom 560 - page 77

    5 - 1 5 T roubleshooting Y our SoundPoint IP ® 560 Phone This chapter presents issues, likely ca uses, and corrective actions. Problems are grouped as follows: • Power and Startup • Controls • Access to Screens and Systems • Calling • Displays • Audio If you still need as sistance, c ontact your system administrator. ...

  • Polycom 560 - page 78

    User Guide SoundPoint IP 560 Phone 5 - 2 Power and Star tup Symptom Problem Corrective Action There are power issues. The SoundPoint IP 560 phone has no power . Do one of the following steps: • V erify that no lights appear on the unit when it is turned on. • Check if the phone is properly plugged into a functional AC outlet. • Make sure that ...

  • Polycom 560 - page 79

    T roubleshooting Y our SoundPoint IP® 560 Phone 5 - 3 Controls Symptom Problem Corrective Action The dial pad does not work. The dial pad on the SoundPoint IP 560 phone does not respond. Do one of the following steps: • Check for a response from other feature keys or from the dialpad. • Place a call to the pho ne from a known working telephone ...

  • Polycom 560 - page 80

    User Guide SoundPoint IP 560 Phone 5 - 4 Access to Screens and Systems Symptom Problem Corrective Action There is no response from feature key presses. The SoundPoint IP 560 phone is not in active state. Do one of the following steps: • Press the keys more slowly . • Make a call to the phone to check for inbound call display and ringing as norm ...

  • Polycom 560 - page 81

    T roubleshooting Y our SoundPoint IP® 560 Phone 5 - 5 Calling Symptom Problem Corrective Action There is no dial tone. Power is not correctly applied to the SoundPoint IP 560 phone. Do one of the following steps: • Check that the displ ay is illuminated. • Make sure the LAN cable is inserted properly at the rear of the phone (try unplugging an ...

  • Polycom 560 - page 82

    User Guide SoundPoint IP 560 Phone 5 - 6 Displays Audio Symptom Problem Corrective Action There is no display . The display is incorrect. The display has bad contrast. Power is not correctly applied to the SoundPoint IP 560 phone. Do one of the following steps: • Check that the displ ay is illuminated. • Make sure the LAN cable is inserted prop ...

  • Polycom 560 - page 83

    Regulator y Notices - 1 Regulator y Notices Service Agreements Please contact your Polycom Authorized Resell er fo r in formation about service agreements appl icable to your product. Governing Law This Limited Warranty and Limitation of Liability shall be govern ed by the laws of the Sta t e of California, U.S.A., and by the laws of the United Sta ...

  • Polycom 560 - page 84

    User Guide SoundPoint IP 560 Phone Regulator y Notices - 2 Polycom Limited W arranty and Limitation Liability LIMITED W ARRANTY . Polycom warrants to the end user (“Custo mer”) that this product is ex pected to be free from defects in workmanship and materials, under normal use and service, for on e ye ar fro m th e da t e of purchase from Poly ...

  • Polycom 560 - page 85

    Regulator y Notices Regulator y Notices - 3 Safety and Compliance Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rule s. Operatio n is subject to the follo wing two conditions: 1. This device may not cause h armful interference, and 2. This device must accept any interferences received, inclu ding interference that may cau se un ...

  • Polycom 560 - page 86

    User Guide SoundPoint IP 560 Phone Regulator y Notices - 4 Safety and Complia nce (Continued) CE and VCCI Mark This SoundPoint IP 560 SIP is marked with the CE ma rk. This mark indicates compliance with EC Directives 2006/95/EC and 2004/1 08/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd., 270 Bath Road, Slough, B ...

  • Polycom 560 - page 87

    Index – 1 Index Symbols # key, page down shortcut 1–11 * key, page up shortcut 1–11 A AC power 1–4 answering calls 3–4 , 3–5 assembling your phone 1–3 assigning speed dial keys 3–19 B backlight intensity 2–4 base, attaching 1–6 block buddies 4–7 buddy lists 4–5 buddy status 4–8 C call lists missed calls 2–10 placed calls ...

  • Polycom 560 - page 88

    User Guide SoundPoint IP 560 Phone Index – 2 Microsoft Office Li ve Communications Server 2005 4–5 , 4–7 missed call lis ts 2–10 multiple call appearances 4–1 multiple calls, hold 3–10 multiple keys per li ne 2–22 multiple lines call forwarding 3–16 Do Not Disturb 3–19 ring type 2–8 support for 2–21 text messaging 4–4 Voice ...

  • Polycom 560 - page 89

    Index Index – 3 troubleshooting audio problems 5–6 calling problems 5–5 controls problems 5–3 display problems 5–6 power and startup problems 5–2 screen and system problems 5–4 U up arrow key, Speed Dial Index shortcut 3–19 using SIP URL for calling 3–3 V voice mail 3–21 volume 2–10 W watch buddies 4–6 ...

  • Polycom 560 - page 90

    User Guide SoundPoint IP 560 Phone Index – 4 ...

メーカー Polycom カテゴリー Telephone

Polycom 560のメーカーから受け取ることができるドキュメントは、いくつかのグループに分けられます。その一部は次の通りです:
- #BRANDの図面#
- 560の取扱説明書
- Polycomの製品カード
- パンフレット
- またはPolycom 560の消費電力シール
それらは全部重要ですが、デバイス使用の観点から最も重要な情報は、Polycom 560の取扱説明書に含まれています。

取扱説明書と呼ばれる文書のグループは、Polycom 560の取り付け説明書、サービスマニュアル、簡易説明書、またはPolycom 560のユーザーマニュアル等、より具体的なカテゴリーに分類されます。ご必要に応じてドキュメントを検索しましょう。私たちのウェブサイトでは、Polycom 560の製品を使用するにあたって最も人気のある説明書を閲覧できます。

関連する取扱説明書

Polycom 560デバイスの取扱説明書はどのようなものですか?
取扱説明書は、ユーザーマニュアル又は単に「マニュアル」とも呼ばれ、ユーザーがPolycom 560を使用するのを助ける技術的文書のことです。説明書は通常、全てのPolycom 560ユーザーが容易に理解できる文章にて書かれており、その作成者はその分野の専門家です。

Polycomの取扱説明書には、基本的な要素が記載されているはずです。その一部は、カバー/タイトルページ、著作権ページ等、比較的重要度の低いものです。ですが、その他の部分には、ユーザーにとって重要な情報が記載されているはずです。

1. Polycom 560の説明書の概要と使用方法。説明書にはまず、その閲覧方法に関する手引きが書かれているはずです。そこにははPolycom 560の目次に関する情報やよくある質問、最も一般的な問題に関する情報を見つけられるはずです。つまり、それらはユーザーが取扱説明書に最も期待する情報なのです。
2. 目次。Polycom 560に関してこのドキュメントで見つけることができる全てのヒントの目次
3. Polycom 560デバイスの基本機能を使うにあたってのヒント。 Polycom 560のユーザーが使い始めるのを助けてくれるはずです。
4. トラブルシューティング。Polycom 560に関する最も重要な問題を診断し、解決するために役立つ体系化された手続き
5. FAQ。よくある質問
6. 連絡先。一人では問題を解決できない場合に、その国におけるPolycom 560のメーカー/サービスへの連絡先に関する情報。

Polycom 560についてご質問がありますか?

次のフォームを使用してください

見つけた説明書を読んでもPolycom 560の問題を解決できない場合、下記のフォームを使用して質問をしましょう。ユーザーのどなたかがPolycom 560で同様の問題を抱えていた場合、その解決方法を共有したいと考えるかもしれません。

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