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AT&T E5643B - page 1
User's Manual 5.8 GHz Expansion Handset E560-2/E560-5 F or use with A T&T model E5640/E5643B/ E5644B/E5655 ...
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AT&T E5643B - page 2
Congratulations on y our purchase of this A T&T product. Befor e using this telephone system, you m ust r ead Impor tant safety inf ormation on pages 20-24 of this manual. NEED HELP? Our repr esentativ es are her e to help you with an y questions concerning the operation of this pr oduct, a vailable accessories, or any other r elated issues. Ca ...
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AT&T E5643B - page 3
Depending on your service subscription, you ma y see the caller’ s number , or the caller’ s name and number . This product can provide inf ormation only if both you and the caller ar e in areas offering caller ID service , and if both telephone companies use compatible equipment. The time and date are sent by the service pro vider along with t ...
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AT&T E5643B - page 4
Y ou must charge the battery and register the handset before use. STOP! See pages 2-3 for easy instructions. T able of contents For customer service or product information, visit our web site at www .telephones.att.com or call 1 (800) 222-3111. Please also read Important safety information on pages 20- 24. Quick ref erence guide ................... ...
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AT&T E5643B - page 5
For complete instructions, please refer to the manual pr ovided with your E5640, E5643B, E5644B or E5655 telephone. If your manual f or the abov e models has been misplaced, you ma y download it fr om www .telephones.att.com. Quick r efer ence guide 1 F eature menu >DIRECTOR Y CALL LOG Menu Feature Menu Directory Call log Ringer volume Ringer to ...
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AT&T E5643B - page 6
Befor e y ou begin This cordless telephone operates within the maximum pow er allow ed by the Federal Communications Commission (FCC). Even so , this handset and telephone base can communicate ov er only a certain distance — which can var y with the locations of the telephone base and handset, the weather , and the construction of your home or of ...
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AT&T E5643B - page 7
3 Batter y & charger installation After installation, place the handset in the handset charger or the telephone base and allow the battery to charge for at least 16 hours befor e use . Y ou can keep the battery charged by returning the handset to the handset charger or the telephone base after each use. When batter y po wer is completely deplet ...
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AT&T E5643B - page 8
Adding ne w handsets 4 HANDSET 2 Befor e using a new E560-2/E560-5 handset, you must r egister it with the E5640/E5643B/E5655 telephone base. During registration, you must enter the 15-digit ID number of the telephone base. The base ID of the E5640/E5643B is located on the bottom of the telephone base. For the E5655, you can find the base ID code i ...
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AT&T E5643B - page 9
Adding ne w handsets T o add a new handset: • Mak e sure the handset battery is properly installed and fully charged. • If the batter y in the handset is not sufficientl y charged, the screen on the handset will sho w If this happens, return the handset to the handset charger until the screen sho ws • Enter the 15-digit base ID number . The n ...
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AT&T E5643B - page 10
Adding ne w handsets • If the number is not enter ed correctly , the screen will be blank for a fe w seconds and will be displa yed again until a valid base ID has been enter ed. • After entering the code, press SELECT/ MENU to accept the code to complete the registration pr ocess. NOTE: In some cases, the last digit of the base ID ma y be an * ...
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AT&T E5643B - page 11
Replacing a handset If you ar e replacing a handset on a system which alr eady has the maximum number of handsets r egistered (4), or wish to change the assigned handset number of y our register ed handsets, you must first de-r egister all handsets, then re-register them again. T o de-register all handsets (E5640/E5643B/E5644B) • Unplug the pow e ...
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AT&T E5643B - page 12
Replacing a handset T o de-register all handsets (E5655 ONL Y) • Press * 8 8 3 2 4 4 # on the dial pad of the telephone base. • Press SELECT/MENU on the telephone base. All handsets will be de-register ed fr om the telephone base and the handsets will displa y (ma y tak e up to 30 seconds): The handsets are no w de-register ed from the telephon ...
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AT&T E5643B - page 13
Y ou can re-r egister handsets after de-registering them fr om the telephone base. Y o u can also re-register handsets to a ne w telephone base if they ha v e been replaced fo r a ny r eason. T o re-r egister a handset: • Mak e sure the handset battery is properly installed and charged. • The handset will displa y ENTER BASE ID . • Enter the ...
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AT&T E5643B - page 14
Re-r egistering a handset T o re-r egister a handset to a new telephone base • Mak e sure the handset battery is properly installed and charged. • Unplug the old telephone base. The handset will display SEARCHING.... • Install the new telephone base by pl ugging it into an electrical outlet and telephone jack. • Press and hold the SELECT/ M ...
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AT&T E5643B - page 15
Belt clip & optional headset Install belt clip as shown below if desir ed. For hands-fr ee telephone conv ersations, use any industr y standar d 2.5 mm headset (pur chased separately). For best results, use an A T&T 2.5 mm headset. 11 Snap belt clip into notches on side of handset. Rotate and pull to remove . Plug 2.5 mm headset into jack o ...
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AT&T E5643B - page 16
T r oubleshooting If you ha v e difficulty with your telephone, please tr y the suggestions below . Fo r Customer Ser vice , visit our web site at www . telephones.att.com , or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. My telephone does not work at all • Make sure the battery is installed and charged correctly . For optimum daily p ...
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AT&T E5643B - page 17
The battery does not charge in the handset or the handset battery does not accept charge • Make sure the handset is placed in the charger correctly . The CHARGING light on the telephone base or charger should be on. • If the cordless handset is in the charger or in the telephone base but the CHARGING light is not on, refer to The CHARGING light ...
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AT&T E5643B - page 18
There is no dial tone • First, try all the above suggestions. • Move the cordless handset closer to the telephone base. It might be out of range. • The telephone line cord might be malfunctioning. T ry installing a new telephone line cord. • Disconnect the telephone base from the telephone jack and connect a differ ent telephone. If there i ...
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AT&T E5643B - page 19
Pr oblem Suggestion T r oubleshooting I cannot dial out • Make sure there is a dial tone befor e dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone base before pr oducing a dial tone. W ait an extra second before dialing. • Make sure the telephone is set to the correct dial mode (pulse dial or ...
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AT&T E5643B - page 20
Pr oblem Suggestion T r oubleshooting There is noise or interference during a telephone conversation • The handset may be out of range. Move it closer to the telephone base. • Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. T ry moving the appliance or telephone base to another ...
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AT&T E5643B - page 21
Pr oblem Suggestion T r oubleshooting • Make sure the answering system is on. • If T oll Saver is activated, the number of rings changes to two when there ar e new messages waiting. • If the memory is full or if the answering system is off, the system will answer after ten rings. • In some cases, the answering system may be affected by the ...
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AT&T E5643B - page 22
Pr oblem Suggestion T r oubleshooting The answering system does not recor d message • Make sure the answering system is turned on. When the answering system is on, the red light on the ANSWER ON/OFF key is lit. • Make sur e the Announcement only feature is of f. • The memory is full. Delete some of the existing messages from the system. The m ...
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AT&T E5643B - page 23
Pr oblem Suggestion T r oubleshooting Day of the week is incorrect on the answering system after the clock is reset by the caller ID function • Reset the year when setting the clock on the answering system. CL flashes in message window • Reset the clock on the answering system. Common cure for electronic equipment • If the unit is not respond ...
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AT&T E5643B - page 24
Impor tant saf ety information This symbol alerts you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury , fire, or electric shock. Safety information • Read and understand all instructions in the user’ s manual. Ob ...
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AT&T E5643B - page 25
Impor tant saf ety information • Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it immediately , but use a telephone a wa y from the ar ea where gas is leaking. If this product is a cor dless model, make sur e the telephone base is also a wa y from the ar ea. • Do not use this pr oduct near water , or wh ...
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AT&T E5643B - page 26
Impor tant saf ety information Especially about cor dless telephones • Privacy: The same features that mak e a cordless telephone conv enient create some limitations. T elephone calls are transmitted between the telephone base and the handset by radio wa ves, so there is a possibility that your cor dless telephone conv ersations could be intercep ...
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AT&T E5643B - page 27
Impor tant saf ety information • Nick el-cadmium r echargeable batteries: Must be recycled or disposed of pr operly . Do not dispose of them in household garbage. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury . The RBRC ™ Seal means that the manuf ...
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AT&T E5643B - page 28
Impor tant saf ety information WTR’ s evaluation did not identify an y risk to bystanders with pacemak ers from other persons using cor dless telephones. Especially about telephone answ ering systems T wo-wa y recor ding: This unit does not emit warning beeps to let the other party know that the call is being recorded. T o ensure that you ar e in ...
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AT&T E5643B - page 29
FCC P ar t 68 and A CT A This equipment complies with Part 68 of the FCC rules and with technical requir ements adopted by the Administrative Council f or T erminal Attachments (A CT A). The label on the back or bottom of this equipment contains, among other information, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be p ...
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AT&T E5643B - page 30
FCC P ar t 68 and A CT A If this equipment is malfunctioning, it must be unplugged fr om the modular jack until the problem has been cor rected. Repairs to this telephone equipment can only be made by the man ufacturer or its authorized agents. For r epair procedur es, follow the instructions outlined under the limited warranty . If this equipment ...
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AT&T E5643B - page 31
FCC P ar t 15 This equipment has been tested and found to comply with the requir ements for a Class B digital device under Part 15 of the Federal Comm unications Commission (FCC) rules. These requir ements are intended to pr ovide r easonable protection against harmful interfer ence in a residential installation. This equipment generates, uses and ...
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AT&T E5643B - page 32
Limited warranty The A T&T brands are used under license. Any r epair , replacement or warranty service , and all questions about this product should be directed to: Advanced American T elephones, 1(800) 222-3111 or www .telephones.att.com. In Canada, call 1 (866) 288-4268. 1. What does this limited war ranty cover? The manufactur er of this A ...
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AT&T E5643B - page 33
Limited warranty 3. Ho w long is the limited warranty period? The limited warranty period for the Pr oduct extends for ONE (1) YEAR from the date of pur chase . If AA T repairs or replaces a Materiall y Defective Pr oduct under the terms of this limited warranty , this limited warranty also applies to r epaired or r eplacement Products for a period ...
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AT&T E5643B - page 34
Limited warranty • Pr oduct purchased, used, ser viced, or shipped for r epair from outside the United States, or used for commercial or institutional purposes (including but not limited to Pr oducts used for r ental purposes); or • Pr oduct returned without valid pr oof of purchase (see 6 below); or • charges for installation or setup , adju ...
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AT&T E5643B - page 35
Limited warranty 6. What m ust you r eturn with the Product to get warranty ser vice? Y ou must: a return the entir e original package and contents including the Product to the AA T ser vice location along with a descrip- tion of the malfunction or difficulty; b include “valid proof of pur chase” (sales r eceipt) identifying the Pr oduct purcha ...
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AT&T E5643B - page 36
Limited warranty Some states do not allow limitations on how long an implied warranty lasts, so the abov e limitation ma y not apply to y ou. In no ev ent shall AA T be liable for any indir ect, special, inci- dental, consequential, or similar damages (including, but not limited to lost profits or r ev enue, inability to use the product, or other a ...
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AT&T E5643B - page 37
www .telephones.att.com Copyright © 2006 Advanced American T elephones. All rights reserved. A T&T and the Globe Design are trademarks of A T&T Corp., licensed to Advanced American T elephones. Printed in China. Issue 3 A T&T 06/06. 91-000891-010-000 ...
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