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Tiptel IP 284 - page 1
Manual (EN) tiptel IP 284 Yealink SIP-T26P t i p t e l ...
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Tiptel IP 284 - page 2
About This Guide Thank you for choosing this Enterpri se IP Phone which is e speci ally designed for power users in th e office environment. It featur es fashi onable and sle ek desi gn, abun dant telephony applicati ons, broad interoperability with the popular 3 rd party V oIP produ cts, fulfilling the V o IP deployment n eeds from enterprise and ...
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Tiptel IP 284 - page 3
Tables of Contents Getting S tarted ......... .............. .............. ............. .............. .............. .... - 5 - Packing Li st ............................................................................................................................... - 5 - Assembli ng the Phone ................................................. ...
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Tiptel IP 284 - page 4
Softkey Layout ................................................................................................................. - 31 - Live Dialpad ................................................................................................. .................... - 32 - Dial Plan ................................................................. ...
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Tiptel IP 284 - page 5
Decrypt ion .................................................................................................... .................... - 58 - System L og Export ................................................................................................ ........... - 59 - PCAP T race Export ....................................................... ...
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Tiptel IP 284 - page 6
Enterprise IP Phone Customizing You r Phone Getting S tarted Packing List The foll owing componen ts are in cluded in your package: Enterprise IP Ph one Phone Stand Po wer Adapter ...
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Tiptel IP 284 - page 7
Enterprise IP Phone Customizing You r Phone Handset & Han dset Cor d Ethernet Cabl e Quick Instal lation Gui de & Quick Reference CD Content Check this list before install ation to ensure that you have received each item. If you are missing any items, contact your I P phone reseller. Assembling th e Phone This section int ro ...
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Tiptel IP 284 - page 8
Enterprise IP Phone Customizing You r Phone Connect Netw ork and Power . 1) Attach the S tand, as shown be low: 2) Connect H andset and Headset, a s shown be low: Note: Headset is not provided in the packing list. Please co ntact your distributor for more informati on. 3) Connect Net work and Power There are two w ays for network an d p ower so ...
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Tiptel IP 284 - page 9
Enterprise IP Phone Customizing You r Phone Note: 1. If inli ne power is pro vi ded, do not install AC adapt er . Make sure the Eth ernet cable and swit ch/hub i s P oE compli ant . 2. The I nte rnet P ort can be al so conn ected t o Hu b/Switch /IP PBX o r other internet devices. The phone can al so share th e networ k connecti on wi th other n et ...
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Tiptel IP 284 - page 10
Enterprise IP Phone Customizing You r Phone Choose Netwo rk -> Intern et P ort (WAN), DHCP: Under th e d efau lt si tuati on th e phone attempts t o contact a DHCP S erver i n your netwo rk i n order t o obtain i ts valid network setting s, e.g. IP add ress, sub m ask, gateway , DNS server , etc. Static IP Addr ess: If your phon e can not c onta ...
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Tiptel IP 284 - page 11
Enterprise IP Phone Customizing You r Phone Configuring vi a keypa d Network Settings: Press M enu->S etting s->Advanced Setti ngs->Netw ork -> WAN Port /PC Port/VLAN to ente r the in ternet relatin g configuration page. Account Settings: Pre ss Menu->S ettin gs->Advanced S etti ngs->Accou nts->Enter to configure the account ...
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Tiptel IP 284 - page 12
Enterprise IP Phone Customizing You r Phone Overview Keypad Instructi on Y ou can chec k the foll owin g list which in troduces the IP ph one’ s keypa d in d etails: Power Indic ation LED It will show the power stat us, it w ill be on if the phone is p owered, off if t he phone i s not powered, and bl i nk when someon e call s in or there is a ca ...
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Tiptel IP 284 - page 13
Enterprise IP Phone Customizing You r Phone LED will light when t he assigned fun ctionali ty is turned on. Dial Pad Use the D TMF h ard ke ys to enter numbers, l etters and special characters. Dep endin g on the sel ected inpu t mode, you can ente r digi ts, l ower / upper cas e or sp eci al characters. Navigation Keys Use the navig ation keys to ...
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Tiptel IP 284 - page 14
Enterprise IP Phone Customizing You r Phone LED Instructio n T a ble 1 Cal l /Lin e Appearance Button LEDs fo r BLF LED Status Descriptio n Steady green The moni tored account i s in idl e status Blin king red There is an i ncomin g call to th e monitored account Steady red The monitored account is on an conversat ion Off It is not acti ve as BLF T ...
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Tiptel IP 284 - page 15
Enterprise IP Phone Customizing You r Phone Steady green All of the memb ers ar e in i dle status Slow blin king green Some part （ s ） i s seizing the line/ ring-back/ under the private hold stat us. F ast b linkin g green Some part(s) i s ringi ng /on the phon e / under t he publi c hold status or al l of the part s press hol d. Off It is not ...
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Tiptel IP 284 - page 16
Enterprise IP Phone Customizing You r Phone Auto answer In handset mod e In headset mod e In speaker mode The recordi ng session ca nnot be started The recordi ng cannot b e stopped. Probably the recordin g box is full . This call cannot be recorde d. The recordi ng session i s successful ly started. User Interface There are two ways to customi ze ...
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Tiptel IP 284 - page 17
Enterprise IP Phone Customizing You r Phone --Emergency --BusyT on eDelay --Return code when ref use --Return code when DN D --Intercom --Call Completion √ √ Basic Phone Functions --Langua ge -- Time & Date --Ring T one --Phone V olume --Logo Customi zati on √ √ √ √ √ √ √ √ Advanced P hone Fun ctions --Accounts --Network --V ...
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Tiptel IP 284 - page 18
Enterprise IP Phone Customizing You r Phone Customizing Y o ur P hone General Setting s Phone S tatus Y ou can view the status of your phone using the Phone in terface or the W eb interface. This opti on allows you to revi ew: Network status: IP Addr ess, Mac Addr ess, Gat eway , DNS, WAN, LAN, et c; Phone statu s: Model, H ardware version, ...
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Tiptel IP 284 - page 19
Enterprise IP Phone Customizing You r Phone 3) Press t he S ave hot key when the d esired languag e is highlighted. The lan guage appears on t he graphic di splay will be changed to the one you cho se. 4) Press Back hot key to ret urn to the pr evious screen. Tim e and Date The time an d date appears on the idl e screen of the IP ph one. If the pho ...
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Tiptel IP 284 - page 20
Enterprise IP Phone Customizing You r Phone Choose Phone-> Preferen ce to do th e relat ing changes. Y ou can also change the Update Interval which specifi es th e time frequency th at the phone refreshes the time automati cally . Pl ease refer to th e in struction ab ove for the parameters’ detai l. T o change the Daylig ht Saving Ti me setti ...
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Tiptel IP 284 - page 21
Enterprise IP Phone Customizing You r Phone By defaul t the ti me zone is +8 Chin a(Beijing) , Daylight Savin g T ime i s Automati c. Keypad Loc k Y ou can lock the keypad of your ph one when you are t emporaril y not using it. This functi on h elps you to protect your phone from u nauthorized use. Y ou can l ock th e followin g specifi c keys : Me ...
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Tiptel IP 284 - page 22
Enterprise IP Phone Customizing You r Phone Audio Settings V olume Y ou can adju st the volume of handset/spea ker/headset/Ri ng V olume. T o adjust the volume w hen you are not i n an acti ve call: 1) Press Menu->S etti ngs->Basic Setti ngs. 2) Scroll to Ph one Volume, an d p ress Enter h ot key , highlight the one you want to adjust the v o ...
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Tiptel IP 284 - page 23
Enterprise IP Phone Customizing You r Phone T o adjust the volume vi a Phone i nterface: 1) Press Menu->S etti ngs->Basic Setti ngs->Ent er . 2) Scroll to Phone V olume->R ing V olume, use th e V olu me A djustment Bar or navigation keys to ad just the volume. 3) Press OK h ot key to save the chan ge or Bac k hot key to cancel . Y ou ca ...
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Tiptel IP 284 - page 24
Enterprise IP Phone Customizing You r Phone Codec Selection The IP phone supports t he f oll owing voice c odecs: G723_63, G722, G72 6-16, G726-24, G726-32, G72 6-40, PCMA , G729, PCMU and G 723_53 Y ou can enabl e/di sable t he desired cod ecs via W eb i nterface. Please contact your System Admini strator for more detail s about the codecs. T o en ...
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Tiptel IP 284 - page 25
Enterprise IP Phone Customizing You r Phone 2) Choose a rec ord, press t he Option h ot key , and choose Detai l opti on. 3) Press the Edi t hot key to edit th e number and cal l out. T o move a contact i n History to Contacts vi a Ph one interface: 1) Press Histo ry hot key to ent er the cal l hist ory list. 2) Use the navigati on keys to h ighli ...
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Tiptel IP 284 - page 26
Enterprise IP Phone Customizing You r Phone T o search a c ontact vi a Phone i nterface: 1) Press Dir->Contact s->Ent er . 2) Press the digi tal number on t he keypad, i t w ill turn to the search i nterface automati cally , an d searc h the record in Conta ct. T o add/del ete/edit th e contact l ist & Bl acklist via the W eb in terface: ...
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Tiptel IP 284 - page 27
Enterprise IP Phone Customizing You r Phone Import/Export C ontact L ist can be onl y set via W eb int erface. Remote Phone Bo ok The IP ph one h as d irectory itsel f , but i n th e ent erprise app li cations wh ere th ere a re a need for a common phone book. For the maintenance and th e update of it, the common phone bo ok i s u suall y carried o ...
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Tiptel IP 284 - page 28
Enterprise IP Phone Customizing You r Phone letter in the new in terface, the ph one wi ll search the contact i n LDAP se rver whi ch followin g the Certain rules, and sh ow it in the LCD , user can choose t he contact t o call out. 2. S earch th e incomi ng call : the phone wi ll sea rch the l ocal di rectory when th ere is a coming call . If they ...
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Tiptel IP 284 - page 29
Enterprise IP Phone Customizing You r Phone Hot Line T o set the hot l in e number via th e IP phone in terface: 1) Press Menu->Features- >Hot Li ne->Enter to enter the confi guration page. 2) Enter t he hot line number and set the HotLi ne Del ay time (fo r e xampl e, 20 seconds), th en press th e Save hot key to save th e changes. 3) Whe ...
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Tiptel IP 284 - page 30
Enterprise IP Phone Customizing You r Phone who ha ve bl ocked the di splay of thei r cal ling identi fication i nformati on (calli ng number and cal lin g name). 6) If you want to realize the anonymous reje ction by server , pl ease c ho ose and enter the R eject On Code and Reject Off Code. When you choose to enable the anonymous reject functi on ...
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Tiptel IP 284 - page 31
Enterprise IP Phone Customizing You r Phone fingers, wh o have a visual i mpai rment, or wh o have a c ogni tive impai rment. Y ou can set this functi on to a speci al account. T o set Auto An swer vi a the IP ph one interface: 1) Press Menu->Setti ngs->Ad vanced Setti ngs->Accoun ts, choose a l in e and press the Enter hot key to enter th ...
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Tiptel IP 284 - page 32
Enterprise IP Phone Customizing You r Phone Pr ogra mmable Key The hot-key , naviga tion keys and functi on keys on the keypad are edi tabl e. Users can customize spe cific featu res for these keys accordi ng to their actual needs. This fun ction can onl y be set via the W eb i nterface: 1) Choose Phone-> DSS Key ->Programmabl e Ke y . 2) Cho ...
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Tiptel IP 284 - page 33
Enterprise IP Phone Customizing You r Phone 5) And you can use / to choose the order how t o displ ay in the call states. 6) Click confi rm to save the changes. 7) Y ou can also click the Reset to De fault b utton to reset the softkey s interface. Note: 1. W e can add the Empt y key mo re th an once , bu t others can onl y choos e once t ime, and c ...
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Tiptel IP 284 - page 34
Enterprise IP Phone Customizing You r Phone Dial Plan A di al plan establishes the exp ected numbe r a nd p attern of digi ts for a t elephone number . Thi s i nclu des coun try cod es, access codes, area codes and al l combi nations o f digits di aled. For exam ple i f you set the Pre fix as 0 and R eplace as 0086 (Chi nese country c ode), when yo ...
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Tiptel IP 284 - page 35
Enterprise IP Phone Customizing You r Phone 2) Enter the desi red Prefix and Replac e. 3) Press Add bu tton to save the ch anges. 4) Y ou can also d elete a sp ecifi c one from the di al plan li st. 5) Y ou can sel ect a record to modi fy , then cli ck Edit button to submi t. Note: 1. Pl ease conta ct with your syst em ad mini strator for th e coun ...
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Tiptel IP 284 - page 36
Enterprise IP Phone Customizing You r Phone 2) Enter the desi red “x/. ” 3) Press Add bu tton to save the ch anges. 4) Y ou can sel ect a record to modi fy , then cli ck Edit button to submi t. 5) Y ou can also d elete a sp ecifi c one from the di al plan li st by pressing Del b utton. Note: “x” repres ents any Character; “ . ” repres e ...
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Tiptel IP 284 - page 37
Enterprise IP Phone Customizing You r Phone Block Out The specifi c phone num bers can b e forbi dden to be call out from your IP ph one. 1) Choose Phone-> Dial Plan->Bl ock Out. 2) Enter th e phone n umber and cli ck Ad d but ton to save the changes, or choose th e specific one i n the li st, click Del ete button to d elete the reco rd. 3) Y ...
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Tiptel IP 284 - page 38
Enterprise IP Phone Using the Basi c Call Functio ns Note: The numbers set in Emergency can n ot use the di al plan rule. DND/FWD Sy nchronisation When enabled the synchroni ze function, configure the DND/FWD functi on on devi ce o r server , DND/FWD status on device and s erver wil l be in correspond ence. T o set Feature Key Sync hronisat ion via ...
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Tiptel IP 284 - page 39
Enterprise IP Phone Using the Basi c Call Functio ns Using the Basic Call Funct ions Making a call Call Devices Y ou can ma ke a phone call via the foll owing devices: 1) Pick up th e handset, icon will be showed in th e idle screen. 2) Press the Sp eaker button , icon will be showed in th e idle screen. 3) Press th e Heads et but ton if the h eads ...
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Tiptel IP 284 - page 40
Enterprise IP Phone Using the Basi c Call Functio ns And you can al so dial-up vi a web in terface: 1) Choose Contact->L ocal Phone Bo ok, cli ck the numb er which you want to di al out , and then th e phone wi ll di al out by defaul t account. 2) Or choose Cont act->Phone Call Info, enter the numb er in the Dial a Number , select the lin e f ...
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Tiptel IP 284 - page 41
Enterprise IP Phone Using the Basi c Call Functio ns 4) Y ou can cli ck the Hang up butt on to end the ca ll i n the web page. Call Completion Have encoun tered such a situa tion? Wh en you call a contact, b ut t he other side i s b usy on a cal l. Do you w ant the server to in form y ou immediately when the c ontact end the call, in order to estab ...
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Tiptel IP 284 - page 42
Enterprise IP Phone Using the Basi c Call Functio ns Answ ering a call Answ ering an inco ming call 1) If you are not on anot her phone, l ift t he handset using, or p ress th e Speaker button/ Answer hot key to answer u sing the sp eakerphone, o r pr ess the headset button to answ er usi ng the heads et. 2) If you are on anoth er c all , press Ans ...
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Tiptel IP 284 - page 43
Enterprise IP Phone Using the Basi c Call Functio ns Call Forw ard This feature allows you to forward an incomi ng call to another phone number e.g. a cell phone or voi ce mail box. The foll owing call forwarding events can be configured: Always: Incomi ng call s are immedi ately forwarded. Busy: Incomi ng cal ls are immedi atel y forwarded ...
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Tiptel IP 284 - page 44
Enterprise IP Phone Using the Basi c Call Functio ns Intercom Intercom mod e i s usefu l in an office environme nt as a qui ck acc ess to conn ect to the operator or the sec retary . T o configu re Intercom o pti on via phone in terface: 1) Press the f oll owing hot keys: Menu->Features->Int ercom to enter t he configuration page. 2) Intercom ...
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Tiptel IP 284 - page 45
Enterprise IP Phone Using the Basi c Call Functio ns might play a melody or message to th e other p arty whil e w ai ting. Other cal l s can be received and mad e while havin g a call on hold. T o hold /resume a call : 1) Press the HO LD button or Hold h ot key to put your acti ve call on hol d. 2) If the re i s onl y one call on hold, press the Re ...
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Tiptel IP 284 - page 46
Enterprise IP Phone Using the Basi c Call Functio ns T o Bli nd T ransfer via ph one interfa ce: 1) A and B is on an conversati on, A press TRAN Button or T ran hot key to put B on h ol d, then A can dial the third telephone number C (or press Directory soft key to enter the contact l ist, then choose a record) and press the T r an hot k ey to call ...
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Tiptel IP 284 - page 47
Enterprise IP Phone Using the Basi c Call Functio ns 4) During th e conferenc e, p ress th e Sp lit hot key t o spli t t he confer ence i nto two h old lines, and p ress the Resume hot key to resume the chosen cal l respectively . 5) When you press th e hold key , the conferenc e will be on hold. 6) Hang up to di sconnect a ll parties. Netwo rk Con ...
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Tiptel IP 284 - page 48
Enterprise IP Phone Using the Basi c Call Functio ns Messag e The phone supp orts SMS (S hort Messagin g Servi ce) and V oi cemail, if you want to use them, please make sure t hat your V o IP telepho ne system suppo rts this fun ctionali ties and your account s’ messag e has been enabl ed. V oicemail Y our v oice mailbox me ssages, which are usua ...
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Tiptel IP 284 - page 49
Enterprise IP Phone Using the Basi c Call Functio ns T o configu re the V oicemail code via Phone interfa ce: 1) Press Menu->M essages- >V oice Mail ->Set V oice Mail . 2) Use the navi gation keys to hi ghli ght t he l ine for whi ch you want to set, en ter the code whi ch the ph one uses to conn ect to your system. P ress 123 h ot key to ...
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Tiptel IP 284 - page 50
Enterprise IP Phone Using the Basi c Call Functio ns change the i nput meth od. 2) (Optional ) If mul tiple lin es are configured on your phone, s elect from which li ne messages a re t o be r etrieved fr om the li st usin g the navigat ion keys a nd M essages appear fi rst to last in sent order . 3) Press S end h ot ke y , you are requi red t o ch ...
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Tiptel IP 284 - page 51
Enterprise IP Phone Trouble Shooting Using the Advanced Phone Functio ns Account Setting Please refer t o th e pr evious p art “Confi guration and Re gi stration” for the basi c Account setting informati on. The following table li sts t he in struction of the field about the advanced Account Setti ng. Field Name Descriptio n UDP Keep-alive Mess ...
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Tiptel IP 284 - page 52
Enterprise IP Phone Trouble Shooting TLS TLS(T ransport Layer Securi ty), an IETF standards track protocol(RFC 5246 ), was based on the earli er SSL specifi cations developed by Netscape C orporation. If you ma ke a cal l based on TLS and SRTP (Set the transport as TLS and the SRTP as On), th e I P phone U I wi ll display th e conn ectin g and rin ...
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Tiptel IP 284 - page 53
Enterprise IP Phone Trouble Shooting Netwo rk Setting PC Port Setting Please refer t o the previ ous part “Confi guration and Registration” for the basi c Network WAN setting in formation. Th e fol lowing table li sts the in structions of th e field about th e Network PC Port Setti ng. Field Name Descriptio n As Bridge If you select the Bridge ...
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Tiptel IP 284 - page 54
Enterprise IP Phone Trouble Shooting VLAN Setting VLAN i s a group o f h osts wi th a common set of requi rements th at communicate a s i f they were atta ched to the Broadcast domain, regardless of their physical location . The followin g table li sts the instructi on of the fiel d about th e VLAN Setti ng. Field Name Descriptio n QoS When the net ...
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Tiptel IP 284 - page 55
Enterprise IP Phone Trouble Shooting 5) Press Save hot key to save the setti ngs, or Back hot key to return to VLAN menu . 6) Follow the same way to set the PC Port option. T o configu re VLAN setti ngs via W eb i nterface: Choose Network ->Advanced t o d o the rel ating confi guration. Y ou can consul t your system admi ni strator for more info ...
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Tiptel IP 284 - page 56
Enterprise IP Phone Trouble Shooting Note: For mo re detail s of the HT TPS, you can consul t with your system ad mini strator . Maintenance T asks Administrator Mode The phone al lows two m odes to confi gure the p hone: User Mode Admi nistrator Mode Admi nistrator m ode grants unlimited access to the phone config uration on b oth W eb and ...
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Tiptel IP 284 - page 57
Enterprise IP Phone Trouble Shooting W eb i nterface. the advanced setti ngs of the phon e such as Network, Acc ount, Reset to F actory Settin gs via the Phone i nterface. The default administrator pa sswo rd is admin . Meanwhil e the user name for W eb interface acc ess is adm in . T o change the admi nistrator password vi a Phon e interfa ...
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Tiptel IP 284 - page 58
Enterprise IP Phone Trouble Shooting settings, or pr ess Cance l hot key to return to pr evious menu. 5) It will t ake a few mi nutes to reset, p lease do not power off during resetti ng, o r it will cause flash memory er ror . T o reset to fact ory vi a W eb i nterface: 1) Choose Upgrade->Ba sic. 2) Click Reset to F a ctory but ton. Note: If yo ...
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Tiptel IP 284 - page 59
Enterprise IP Phone Trouble Shooting 3) Click the Save hot key to s ave the changes. Note: 1. Any power interrupti on during the following process will most likely lead to a flash memory error . As a resul t the system cannot boot up anymore. The p rocedure can be only cond ucted in A dmini strator Mode. 2. If the u pdati ng i s fail ed, you can re ...
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Tiptel IP 284 - page 60
Enterprise IP Phone Trouble Shooting Note: Y ou can ask your system admini strator for the decrypt pas sword. Set AES Key via phone in terface: 1) Go to Menu-> Settin gs->Advanced Settin gs->Set AES K ey . 2) Enter the Comm on AES and th e MAC-oriented opti on. 3) Press the S ave hot key to save the change s. System Log Export If there are ...
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Tiptel IP 284 - page 61
Enterprise IP Phone Trouble Shooting Choose Upgrade->Ad vanced, select Export Syst em Log, cli ck E xport bu tton to expo rt the fil e to your local comp uter . PCAP T ra ce Expo rt The PCAP T race used to record the date transport of your IP ph one. If there are any errors happened in your phone, you can export the PCAP t race and send to your ...
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Tiptel IP 284 - page 62
Enterprise IP Phone Trouble Shooting URL Record Conference For ward T ransfer Hold DND Re di al Call Return Pick Up Call Park Group Listeni ng SMS V oi cemail DTMF Publi c Hold Private Hold XML PhoneB ook Group Pick up Paging Re cord Hot Deskin g LDAP Prefix ...
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Tiptel IP 284 - page 63
Enterprise IP Phone Trouble Shooting 5) Press Confirm bu tton t o save the chang es. Please refer to “LED Instruction” f or more det ail s about th e LED stat us i n different situati on. Note: In the W eb i nterface, yo u can al so set the pi ckup number t o acti ve the p ickup fun ction. For example, if you set the BLF nu mber as 2 12, and th ...
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Tiptel IP 284 - page 64
Enterprise IP Phone Trouble Shooting 2) Enter the numb er you want to perform Spe ed Dial in the V alue fiel d. 3) In the "Lin e" field, selec t a lin e for which to apply th is key . 4) Press Confirm bu tton t o save the chang es. Intercom Y ou can c onfig ure the key f or Intercom mode a nd is useful in an office environment as a qui ck ...
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Tiptel IP 284 - page 65
Enterprise IP Phone Trouble Shooting Xml Browser Xml browser i s a simpl e b rowser functi on, whi ch i s based on xml lang uage and http/h ttps serv i ce, u sers can u se tools such as php, jav as cript, etc. , a cco rdance with the establi shed syntax , to g enerate server-side function s d ynami call y to meet th e needs of the user xml f ile, a ...
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Tiptel IP 284 - page 66
Enterprise IP Phone Trouble Shooting from the li st. 2) Enter the condi ti on code in the V al ue field . 3) In the "Line" fiel d, select a line for which to appl y this key , the defau lt one is Li ne 1. 4) Press Confirm bu tton t o save the chang es. Conference Y ou are allowed to confi gure the DSS key to be u sed as a c onfere nce key ...
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Tiptel IP 284 - page 67
Enterprise IP Phone Trouble Shooting Hold The key can be configu red as a hold key . Y ou ca n use this key to hold and retri eve a call durin g the conversation. T o assign the key as Hold : 1) Choose Ph one->D SS Key ->M emory Key or Lin e Key , ch oose one of the k eys you want to make the assign ment, there is a pull-down m enu in the T y ...
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Tiptel IP 284 - page 68
Enterprise IP Phone Trouble Shooting Pick Up When you confi gure a Pick Up key , you s p ecify the extension that y ou want to moni tor . Then, when the m onitored extensi on recei ves a call, you can press this key to pick up the incomi ng calls. T o assign the key as Pic k Up: 1) Choose Ph one->D SS Key ->M emory Key or Lin e Key , ch oose ...
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Tiptel IP 284 - page 69
Enterprise IP Phone Trouble Shooting choose Group Listeni ng from the li st. 2) Press Confirm bu tton t o save the chang es. SMS When the key i s configu red as SMS key you a re all owed to a ccess S MS qui ckly by pressing this key . T o assign the key as SMS: 1) Choose Ph one->D SS Key ->M emory Key or Lin e Key , ch oose one of the k eys y ...
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Tiptel IP 284 - page 70
Enterprise IP Phone Trouble Shooting belongin g to that parti cul ar BLA group can us e this key to hol d or retrie ve a call. T o assign the key as Publ ic Hold: 1) Choose Phon e->DSS Key ->M emory Key , ch oose one of the keys you wan t to make the assi gnment, t here is a p ull- down menu i n th e T ype fi eld, cho ose Pub lic Hold from th ...
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Tiptel IP 284 - page 71
Enterprise IP Phone Trouble Shooting 2) Enter the featur e code ( for exampl e,*78) i n the V alue field. 3) In the "Lin e" field, selec t a lin e for which to apply th is key . 4) Press Confirm bu tton t o save the chang es. Paging Y ou can configu re the key as Paging key . Wh en you press th is key , the phon e will dial the number ou ...
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Tiptel IP 284 - page 72
Enterprise IP Phone Trouble Shooting T o assign the key as Hot Des king: 1) Choose Ph one->D SS Key ->M emory Key or Lin e Key , ch oose one of the k eys you want to make the assign ment, there is a pull-down m enu in the T ype fi eld, choos e Hot Deskin g option from the li st. 2) In the "V alu e" fi eld, enter th e UR L ad dress i ...
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Tiptel IP 284 - page 73
Enterprise IP Phone Trouble Shooting Ring Back Busy Congesti on Call W aitin g Dial Recall Re cord Info Stutter Message Auto Answer T o edit t he tone fil ed via W eb in terface: 1) Choose Phone-> T ones . 2) Enter the fr equency and ti me period(in ms) as the foll owing format: Frequency /Ti me Period (fo ...
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Tiptel IP 284 - page 74
Enterprise IP Phone Trouble Shooting 3 ） Pre ss Confirm bu tton to s ave the changes, Cancel to cancel the chan ges. Ring Users can gr oup your co ntacts, and th en set th e ringin g tone for each g roup. T o edit t he Ring option via W eb in terface: 1) Choose Phone->R ing. ...
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Tiptel IP 284 - page 75
Enterprise IP Phone Trouble Shooting 2) Internal R inger T ext: T o set group name. For exampl e, family . 3) Internal R inger File: T o choose a sp ecial ring t one for the group. 4) Click the Confi rm butto n to save the chang es. ...
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Tiptel IP 284 - page 76
Enterprise IP Phone Trouble Shooting T r ouble Shoo ting I can not re gister to t he server ？ ？ ？ ？ 1) Check the IP address . If you set your WAN port i n DHCP mode, pl ease make sure that your DHCP server is on. 2) Check your gateway . 3) Check your DNS server . 4) Make sure your acc ount in formation i s the same as you have got from your ...
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Tiptel IP 284 - page 77
Enterprise IP Phone Trouble Shooting How to send SMS? Y ou coul d edit t he SMS in the Menu- > Messag es->T ext Me ssages. Note: Make sure that the SIP server you have regi stered suppo rts SMS fun ction. How to updat e the firm ware? 1) Enter the w ebpage o f your phone, g o to Up grade, then you can fi nd t he option” Select and Up grade ...
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Tiptel IP 284 - page 78
Tiptel.com G mbH Business Sol utions Halskestraße 1 D - 40880 Ratin gen Tel.: 0900 100 – 84 78 35* Vanity Tel.: 0900 100 – TIPT EL* Internet: w ww.tiptel.de Inter na tional : Internet: w ww.tiptel.com * (1,49 € /Min. aus dem Festnetz der Deutsche n Telekom, abweichende Mobilfunkpr e ise möglich) Tiptel GmbH Ricoweg 30/B1 A - 2351 Wien e r N ...
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