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Miele W 3228 - page 1
Operating instructions for Washing machine W 3228 To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time. M.-Nr. 09 289 620 e n-G B ...
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Miele W 3228 - page 2
Disposal of the packing material The transport and protective packing has been selected from materials which are environmentally friendly for disposal and should be recycled. Ensure that any plastic wrappings, bags etc. are disposed of safely and kept out of the reach of babies and young children. Danger of suffocation! Disposal of your old machine ...
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Miele W 3228 - page 3
Caring for our environment .........................................2 Warning and Safety instructions .....................................6 Description of the machine .........................................1 0 Control panel .....................................................1 0 Before using for the first time .................................. ...
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Miele W 3228 - page 4
Changing the programme sequence .................................2 7 Cancelling a programme ............................................2 7 Interrupting a programme ...........................................2 7 Changing a programme ............................................2 7 Skipping a programme stage ........................................2 ...
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Miele W 3228 - page 5
Installation and connection ........................................4 4 Front view ........................................................4 4 Rear view ........................................................4 5 Installation surface .................................................4 6 Installing the washing machine ................................ ...
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Miele W 3228 - page 6
This washing machine conforms to current safety requirements. Inappropriate use can, however, lead to personal injury and damage to property. To avoid the risk of accidents and damage to the washing machine, please read these instructions carefully before using it for the first time. They contain important information on its installation, safety, u ...
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Miele W 3228 - page 7
Technical safety ~ Before setting up the washing machine, check it for any externally visible damage. Do not install or use a damaged washing machine. ~ Before connecting the washing machine, ensure that the connection data on the data plate (voltage and frequency) match the mains electricity supply. If in any doubt, consult a qualified electrician ...
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Miele W 3228 - page 8
~ This machine must not be used in a non-stationary location (e.g. on a ship). ~ Do not make any alterations to the washing machine, unless authorised to do so by Miele. Correct use ~ Do not install your washing machine in rooms where temperatures below freezing may occur. Frozen hoses may burst or split. The reliability of the electronic control u ...
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Miele W 3228 - page 9
~ If the correct amount of detergent is dispensed, the machine should not need to be descaled. If, however, you do wish to descale the machine only use proprietary non-corrosive descaling agents and strictly observe the instructions on the packaging. A special descaling agent is available to order from the Miele Spare Parts Department or via the in ...
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Miele W 3228 - page 10
Control panel a Display See the following page for more information b Start button – For delaying the start of a programme – Starts the wash programme c Additional option buttons Additional options can be added to the basic programme. Use the top button to select either the Short , Pre-wash ,o r Soak option. Use the lower button to select the W ...
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Miele W 3228 - page 11
Display The display shows: – delay start – programmable functions Delay start The delay start time selected will appear in the display. After the machine has started, the delay start time counts down. If the delay start time is more than 10 hours, it will count down by the hour. If it is less than 9 hours and 59 minutes it will count down minut ...
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Miele W 3228 - page 12
Before using the machine for the first time ensure that it is correctly installed and connected. See "Installation and connection". Also check that the drain filter is securely tightened. Otherwise there is a risk of water leakage during use. This washing machine has undergone a thorough functional test in the factory and there will be so ...
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Miele W 3228 - page 13
Energy and water consumption – Water consumption and energy usage are determined by the size of the load. To make the most out of your machine, load the maximum dry load for the programme you are using. – Use the Automatic and Express programmes for small loads. – When smaller amounts of laundry are washed using the Cottons programmes, the au ...
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Miele W 3228 - page 14
Brief instructions The headings numbered A , B , C ,... show the operating sequence and can be used as brief instructions. A Sort the laundry ^ Empty all pockets. , Foreign objects (e.g. nails, coins, paper clips, etc.) can cause damage to garments and components in the machine. ^ Badly soiled areas, stains etc. should be cleaned as soon as possibl ...
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Miele W 3228 - page 15
B Switch on the washing machine C Load the drum ^ Press the Door button to open the drum door. ^ Unfold the laundry and load loosely into the drum. Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning. The most efficient use of energy and water is achieved when a full load is washed. ...
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Miele W 3228 - page 16
F Select additional option(s) Each press of the top button selects the additional options in the following order: Short , Pre-wash , Soak or no option. Use the lower button to select the Water plus option. ^ Select the option(s) you want. Not all the additional options are suitable for every programme. You can only select additional options which a ...
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Miele W 3228 - page 17
H Add detergent It is important to dispense the correct amount, becaus e... . . . too little detergent results in: – Laundry not getting properly clean and and in time becoming grey and hard to the touch. – Greasy particles clinging to the laundry. – Limescale deposits on the heater elements. . . . too much results in: – Excessive foam whic ...
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Miele W 3228 - page 18
I Start the programme ^ Press the flashing Start button. If a delay start time has been selected, then this will count down in the display. After the Delay start time has elapsed, the display goes out and the programme starts. J Unload the drum When the programme has finished, the Anti-crease/Finish indicator light will come on. ^ Press the Door bu ...
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Miele W 3228 - page 19
You can use the additional option buttons to augment the wash programmes. Short For light to nomal soiling with no visible staining. The duration of the main wash is reduced. In the Dark garments and Denim programmes, 2 rinses will be carried out instead of 3. Pre-wash For laundry with large amounts of dirt e.g. dust, sand. Soak For heavily soiled ...
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Miele W 3228 - page 20
Final spin speed Programme rpm Cottons 1300 Minimum iron 1200 Delicates 600 Automatic 900 Dark garments 1200 Shirts 600 Denim 900 Express 1300 Silks 400 Woollens 1200 Drain/Spin 1300 Separate rinse/Starch 1200 You can reduce the final spin speed. However, you cannot select a final spin speed higher than that shown in the chart above. Rinse and inte ...
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Miele W 3228 - page 21
With Delay start you can choose when you want the programme to start. The start of a programme can be delayed from 30 minutes up to a maximum of 24 hours, allowing you to make use of night-time economy electricity rates, for example. To select Delay start Make sure that the programme selector is at the , Finish position. The , Delay start indicator ...
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Miele W 3228 - page 22
Cottons 30°C to 95°C 9876 1) Max. load 7.0 kg Use for Cotton, linen or cotton mix fabrics. Additional options Short or Pre-wash or Soak, Water plus Note for test institutes: The test programme conforms to EN 60456 and the energy label with Directive 1061/2010. Minimum iron 2) 30°C to 60°C 421876 1) Max. load 3.0 kg Use for Synthetic and mixed f ...
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Miele W 3228 - page 23
Shirts 40°C Max. load 2.0 kg Additional options Pre-wash or Soak Notes – Pre-treat collars and cuffs if necessary. – Wash silk garments in the Silks programme. Denim 40°C Max. load 3.0 kg Additional options Short or Pre-wash or Soak Notes – Wash denim inside out. – Denim often contains excess dye and may run during the first few washes. W ...
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Miele W 3228 - page 24
Main wash Rinses Spinning Water level Wash rhythm Water level Rinses Interim spin Final spin Cottons d a d 2-4 1) LL Minimum iron d a ( 2-3 2) LL Delicates e b e 3 – L Automatic d a ( 2-3 2) LL Dark garments d a ( 3 LL Shirts ( a ( 2 – L Denim ( a ( 3 – L Express d a d 2 LL Silks ( d ( 2 – L Woollens ( c ( 2 LL Drain/Spin ––– – – ...
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Miele W 3228 - page 25
This washing machine has fully electronic controls with automatic load recognition. It takes in the right amount of water required for the programme depending on the amount of laundry and its absorbency rate. This means that programme cycles and durations can vary. The programme sequences outlined in the chart are based on the basic programme with ...
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Miele W 3228 - page 26
Washing The figure quoted in the bucket is the maximum temperature the garment can be washed at. The number of bars under the symbol indicate the level of agitation permitted. 9 No bar under the symbol: = normal agitation 4 One bar under the symbol: = reduced agitation c Two bars under the symbol: = much reduced agitation / Hand wash (if no tempera ...
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Miele W 3228 - page 27
Cancelling a programme You can cancel a programme at any time after it has started. ^ Turn the programme selector to , Finish . The programme has been cancelled when the Anti-crease/Finish indicator light comes on (this can take up to 30 seconds). If you want to select a different programme: ^ Switch the machine off and then back on again with the ...
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Miele W 3228 - page 28
Adding or removing laundry after a programme has started ^ Press the Door button in until the drum door springs open. ^ Add or remove items. ^ Close the door. The programme will continue automatically. The door cannot be opened, if: – the suds temperature is above 55°C. – the water is above a certain level. – the programme has reached the Fi ...
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Miele W 3228 - page 29
The correct detergent All modern detergents produced for automatic washing machines are suitable. Use dispensing aids, e.g. balls, if these are supplied with the detergent. Tablets are suitable for full loads but note that it may be impractical to reduce tablets for smaller loads. Some tablets do not dissolve as rapidly as others and may not be sui ...
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Miele W 3228 - page 30
The right amount to dispense will depend on the following: – The quantity of laundry. – The soiling level of the laundry. Lightly soiled No visible dirt or stains. Possibly slight body odour. Normally soiled Visibly dirty and/or just a few slight stains. Heavily soiled Visible dirt and stains and/or dried on soiling. – The water hardness leve ...
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Miele W 3228 - page 31
Fabric conditioners and liquid starch Fabric conditioners make garments soft to handle and help prevent static cling when tumble drying. Starch stiffens and gives body to items of laundry, e.g. shirts, tablecloths and bed linen. Automatic dispensing of fabric conditioner or liquid starch to laundry at the end of a programme ^ Add the fabric conditi ...
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Miele W 3228 - page 32
, Disconnect the machine from the mains electricity supply and withdraw the plug from the socket before cleaning the machine. , The washing machine must not be hosed down. A range of Miele branded cleaning and conditioning agents is available to order from the Miele Spare Parts Department, or via the internet on www.miele-shop.com. External casing ...
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Miele W 3228 - page 33
^ Clean the siphon. 1 . Remove the siphon from compartment § and rinse under hot running water. Clean the siphon tube in the same way. 2 . Replace the siphon. If starching frequently, thoroughly clean the siphon and siphon tube regularly. A build-up of starch will cause them to get clogged. Cleaning the detergent dispenser drawer housing ^ Use a b ...
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Miele W 3228 - page 34
Cleaning the water inlet filters The washing machine has two filters to protect the inlet valves. These filters should be checked every six months or so, or more often if there are frequent interruptions to the water supply. To clean the filter in the union in the open end of the inlet hose: ^ First turn off the stopcock. ^ Unscrew the threaded uni ...
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Miele W 3228 - page 35
With the help of the following notes minor faults in the performance of the machine, some of which may result from incorrect operation, can be put right without contacting the Service Department. , Repair work to electrical appliances should only be carried out by a suitably qualified person in strict accordance with local and national safety regul ...
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Miele W 3228 - page 36
The wash programme stops and a fault indicator light comes on. Fault indicator Possible cause Remedy A The Check drain light flashes. "– – –" appears in the display. The water outlet is blocked. Clean the drain filter and the drain pump as described in "Problem solving guide - Opening the drum door in the event of a blocked dra ...
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Miele W 3228 - page 37
A fault indicator light comes on but the wash programme continues as normal. Fault indicator Possible cause Remedy A The Check drain light flashes. The drain outlet is restricted. Clean the drain filter and the drain pump as described in "Problem solving guide - Opening the drum door in the event of a blocked drain outlet and/or power failure& ...
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Miele W 3228 - page 38
General problems Problem Possible cause Remedy The machine shakes during the spin cycle. The machine feet are not level. Level the machine (see "Installation and connection"). The laundry has not been spun properly and is still wet. The machine detected an imbalance during the final spin and reduced the spin speed automatically. Include b ...
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Miele W 3228 - page 39
An unsatisfactory wash result Problem Possible cause Remedy Liquid detergent does not give the required result. Liquid detergents usually contain no bleaching agents. They do not remove fruit, coffee and tea stains. – Use a general purpose detergent containing a bleaching agent. – Pour stain removers into compartment j of the dispenser drawer a ...
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Miele W 3228 - page 40
The drum door does not open when you press the Door button Possible cause Remedy The machine is not connected to the electricity supply and / or is not switched on. Insert the plug in the socket and switch on and / or switch the machine on with the I-On/0-Off button. Power cut. Open the drum door as described in "Opening the drum door in the e ...
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Miele W 3228 - page 41
Opening the drum door in the event of a blocked drain outlet and/or power failure ^ Switch the washing machine off. There is a lever behind the detergent drawer fascia panel. ^ Remove the lever. ^ Use it to open the access flap. Blocked drain outlet If the drain outlet is blocked, up to 25 litres of water will be retained in the machine. , Caution: ...
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Miele W 3228 - page 42
Once the flow of water ceases: ^ Remove the drain filter completely. ^ Clean it thoroughly. ^ Remove any foreign objects (e.g. buttons, coins, etc.) and fluff from the filter housing. Turn the impeller by hand to check that it rotates freely. Any foreign object causing an obstruction should be removed. ^ Put the drain filter back in place and secur ...
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Miele W 3228 - page 43
In the event of any faults which you cannot remedy yourself, please contact: – your Miele Dealer or – Miele (see back cover for contact details). When contacting your Dealer or Miele, please quote the model and serial number of your machine, both of which are shown on the data plate visible above the porthole glass when the door is open. N.B. A ...
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Miele W 3228 - page 44
Front view a Inlet hose (tested to withstand pressure of at least 7,000 kPa) b Electricity supply cable c - f Flexible drain hose (with detachable swivel elbow) g Control panel h Detergent dispenser drawer i Drum door j Access to drain filter, drain pump and emergency release k Handle recesses for moving the machine l Four height adjustable feet In ...
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Miele W 3228 - page 45
Rear view a Protruding lid for holding when moving the machine b Electricity supply cable c Inlet hose (tested to withstand pressure of at least 7,000 kPa) d Drain hose e Transit bar covers f Restraining clip for inlet hose and drain hose g Restraining clips for transit bars when removed Installation and connection 45 ...
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Miele W 3228 - page 46
Installation surface A concrete floor is the most suitable installation surface for a washing machine, being far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface. Please note the following points: ^ The machine must be level and securely positioned. ^ To avoid vibrations during spinning, the machine should ...
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Miele W 3228 - page 47
^ Using the spanner supplied turn the left-hand transit bar 90°, then ^ withdraw the transit bar. ^ Turn the right-hand transit bar 90°, then ^ withdraw the transit bar. Installation and connection 47 ...
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Miele W 3228 - page 48
, To avoid the risk of injury the holes for the transit bars must be covered after the transit bars have been removed. ^ Fit the covers on to the two holes. Then plug the holes as shown with the caps. ^ Secure the transit bars to the back of the washing machine. Make sure that holes b are fitted over retainers a . , The washing machine must not be ...
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Miele W 3228 - page 49
Levelling the machine The machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used to level the machine. All four feet are screwed ...
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Miele W 3228 - page 50
The fitting of building-under kits* and stacking kits* must only be undertaken by qualified and competent persons, in accordance with the instructions supplied with the kit. Building under a continuous worktop/in a kitchen run If you wish to push your machine under a worktop and there is space to do this without removing the lid , the conversion ki ...
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Miele W 3228 - page 51
The Miele water protection system The Miele water protection system protects the washing machine from water damage. The system consists of three main components: 1) the inlet hose 2) the electronic unit and the washing machine housing 3) the drain hose 1) Inlet hose The inlet hose is tested to withstand pressure of more than 7,000 kPa. 2) Electroni ...
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Miele W 3228 - page 52
Connection to the water supply The machine should be connected to a mains water supply in accordance with local and national safety regulations. The German authorities do not require it to have a non-return valve as the washing machine has been designed to comply with DIN regulations. The machine is designed to operate with a flow pressure of betwe ...
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Miele W 3228 - page 53
Connection to the drainage system The machine drains via a drain pump with a delivery head of 1 metre*. The drain hose must not be kinked as this restricts drainage. The swivel elbow at the end of the hose can be turned in either direction, or can be detached if required, with a sharp twist and pull. If required, the drain hose can be extended to a ...
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Miele W 3228 - page 54
Electrical connection U.K. All electrical work should be carried out by a suitably qualified and competent person, in strict accordance with current national and local safety regulations (BS 7671 in the UK). Ensure power is not supplied to the appliance until after installation work has been carried out. The appliance is supplied with a mains cable ...
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Miele W 3228 - page 55
Load Consumption data Energy Water in kWh in litres Normal Cottons 95°C 7.0 kg 1.99 49 2 h 09 min 60°C* 7.0 kg 0.99 49 1 h 49 min 60°C* 3.5 kg 0.98 40 1 h 49 min 40°C 7.0 kg 0.75 55 1 h 49 min 40°C* 7.0 kg 0.65 54 1 h 49 min Minimum iron 40°C 3.0 kg 0.50 55 1 h 19 min Delicates 30°C 2.0 kg 0.35 69 59 min Automatic 40°C 3.5 kg 0.35 - 0.50 40 ...
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Miele W 3228 - page 56
Height 850 mm Width 595 mm Depth 580 mm Depth with door open 975 mm Height for building under 820 mm Width for building under 600 mm Depth for building under 600 mm Weight 98 kg Capacity 7 kg dry laundry Voltage see data plate Connected load see data plate Fuse rating (UK) see data plate / plug Consumption data see "Consumption data" Wate ...
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Miele W 3228 - page 57
Programmable functions for changing default settings The programmable functions can be used to tailor washing programmes to suit your individual requirements. ...
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Miele W 3228 - page 58
Water plus system This is used to select the water intake setting for the Water plus additional option. There are four different options: Setting 1: an increase in the rinse water level Setting 2: an increase in the water level in the main wash and rinses (the washing machine is delivered with setting 2 programmed as standard) Setting 3: an extra r ...
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Miele W 3228 - page 59
Gentle action Activating gentle action reduces the drum action and is suitable for washing slightly soiled articles more gently. Gentle action can be used with the Cottons , Express and Automatic programmes. If Gentle action is programmed into the machine, every wash cycle in these programmes will be carried out with gentle action rhythm. The washi ...
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Miele W 3228 - page 60
Suds cooling for Cottons When this is activated, additional water flows into the drum at the end of the main wash to cool the suds down. Hot suds can damage plastic drainage pipes. Suds cooling takes place when a temperature of 95°C is selected. Suds cooling should be activated: – to prevent the danger of scalding if the drain hose is hooked ove ...
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Miele W 3228 - page 61
Memory function If an additional option is selected for a programme, and / or the spin speed is altered, the machine stores these changes in memory at the start of a programme. When that particular programme is chosen again, the washing machine will display the additional option(s) and / or spin speed which have been stored for that programme in th ...
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Miele W 3228 - page 62
Soak duration A length of time of between 30 minutes and 2 hours can be programmed in 30 minute increments for the soak process. If the Soak option is pressed, the selected soak time will be carried out for the period selected before the wash programme is run. The machine is delivered with a two hour soak time set as standard. Follow steps A to G t ...
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Miele W 3228 - page 63
Miele washing machines offer perfect care for your laundry and feature a wide range of special programmes designed to suit the fabric being washed. Miele have also developed a range of specialist CareCollection detergents and conditioning products to offer you a complete package for cleaning and caring for your laundry. The Miele CareCollection det ...
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Miele W 3228 - page 64
"UltraWhite" detergent This multi-purpose powder detergent has excellent stain removal properties and is suitable for white and light coloured laundry as well as heavily soiled coloured items. "UltraColor" detergent for coloured garments This liquid detergent is particularly suitable for cleaning coloured and dark garments. The ...
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Miele W 3228 - page 65
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Miele W 3228 - page 66
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Miele W 3228 - page 67
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Miele W 3228 - page 68
Alteration rights reserved/0112/W 3228 M.-Nr. 09 289 620 / 00 ...
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