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Manual HP LASERJET PRO CP1020

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  • HP LASERJET PRO CP1020 - page 1

    L A SERJET PROFESSIONAL CP1020 COLOR PRINTER SERIES Us er Guide ...

  • HP LASERJET PRO CP1020 - page 2

    ...

  • HP LASERJET PRO CP1020 - page 3

    HP LaserJet Pro CP1020 Color Printer Series User Guide ...

  • HP LASERJET PRO CP1020 - page 4

    Copyright and License © 2011 Copyright Hewlett-Packard Developme nt Compan y, L.P. Reproduction, adaptation, o r translation without prior written permission is prohi bited, ex cept as all owed und er the copyright laws. The infor matio n cont aine d her ein i s subj ect to change without no tice. The onl y warranties for HP products and service s ...

  • HP LASERJET PRO CP1020 - page 5

    Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: N otes provide important information to explain a concept or to complete a tas k. CAUTION: Cautions indicate procedures that you should follow to av oid losing data or damaging the product. WARNING! Wa r nings alert you to specific procedures that y ou should fo llow ...

  • HP LASERJET PRO CP1020 - page 6

    iv Conventions used in this guide ENWW ...

  • HP LASERJET PRO CP1020 - page 7

    Table of contents 1 Product basi cs ......... ............ ........ ............. ........ ............. ............. ........ ............. ........ .... ..... 1 Product compa rison ....... .......... ....... ........... ....... ........... .......... ....... ........... ....... .......... ........ .. . ..... 2 Environmenta l features .......... ...

  • HP LASERJET PRO CP1020 - page 8

    Change the paper size and type with Mac .... ............ ............ ............. ........ ............ .... 19 Resize documents or print on a custom pap er size with Mac ............... .......... ........... .... 19 Create and use printing presets w ith Mac .................................................................. 19 Print a cover pag ...

  • HP LASERJET PRO CP1020 - page 9

    Print multiple pages per sheet with Windows .... .................. ............ ................. ........... 55 Selec t page orientation with Win dows . .......... ....... ........... ....... ........... ....... .......... ....... 57 Set color options with Windows ............ ............ ........ ............ ........ ............ ........ .... ...

  • HP LASERJET PRO CP1020 - page 10

    Clean the ex terior .................... .................................... ................................. .......... 97 Product updates ............. ......... ............... ......... ............... .......... ............. .............. .......... ... ...... 97 9 Solve probl ems .... ....... ..... ........ ..... ....... ....... ..... ... ...

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    Cannot connect more comput ers to the wireless product .... ............ ............ ............ ..... 131 The wire less product los es communica tion when c onnected to a VPN .......... ............ .... 131 The network does not appear in the wireless networks list ... ............. ............. ............. 131 The wire less network is not fu ...

  • HP LASERJET PRO CP1020 - page 12

    Protec ting the environment ....... ................ .......................... ......................... ............ 153 Ozone production ... ........ ............ ........ ............ ......... ............ ............ ........ ............. 153 Power c onsumption ................. .......................... .......................... ........ ...

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    1 Product basics ● Product comparison ● Environmental features ● Accessibility features ● Pro duc t vi ews ENWW 1 ...

  • HP LASERJET PRO CP1020 - page 14

    Product compari son HP LaserJet Pr o CP1020 Col or Printer Series HP LaserJet Pro CP1020nw Co lor Printer Seri es ● Spee d : Pr ints up to 1 6 A4- size pag es pe r minut e (ppm) or 17 letter-siz e ppm monochrome and 4 ppm colo r ● Tray : 150 sheets of 75 g /m 2 (20 lb) ● Output bin : 50 sheets of 75 g/m 2 (20 lb) ● Connectivity : H i-Speed ...

  • HP LASERJET PRO CP1020 - page 15

    Accessibi lity features The product includes several features that ai d users with accessibility issues. ● Online user guide that is compatible with text screen-readers. ● Print cartridges a nd the imaging drum ca n be installed and removed b y using one hand. ● All doors and covers can be opened by using one hand. ENWW Accessibility features ...

  • HP LASERJET PRO CP1020 - page 16

    Product views Product front view 1 3 4 6 5 2 1 Output bin 2 Control pa nel 3 Power button 4 Main-inp u t tra y 5 Front cover (provides access to the imaging drum) 6 Print cartridge door (provi des acces s to the c yan, m agent a, ye llow, an d bla ck p rint c artridges) 4 Chapter 1 Product basics ENWW ...

  • HP LASERJET PRO CP1020 - page 17

    Product back view 1 3 4 5 2 1 Kensingto n lock 2 Rear ja m-acces s door 3 HP intern al network port (ne twork mode ls only) 4 USB port 5 Powe r recep tacle Serial number and model number location The label that contains the product and serial numbers is on the inside of the front co ver. ENWW Product views 5 ...

  • HP LASERJET PRO CP1020 - page 18

    Control panel layout 1 8 9 2 3 4 5 6 7 1 Wireles s button and l ight Press and hold the button to enable Wi-Fi Protected Setup (WPS) (netwo rk models only). The light indicates the state of the wireless connection. 2-5 Cartridge bu ttons and light s When the pr int ca rtridg e doo r is cl osed, pr ess t he button to access the p rint cartridge of t ...

  • HP LASERJET PRO CP1020 - page 19

    2 Software for Windows ● Supported operating systems for Windows ● Supported printer drivers for Windows ● Change print job settings for Wi ndows ● Change printer-driver settings for Windows ● Remove software fo r Windows ● Supported utilities for Windows (network models o nly) ENWW 7 ...

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    Supported operating systems for Windows The product comes with software for the following Windows® operating systems: ● Windows 7 (32-b it and 64-bit) ● Windows Vista (32-b it and 64-bit) ● Win dows X P (32- bit, Servi ce Pa ck 2) ● Windows Se rver 2003 (32-bit, S ervice Pack 3) ● Windows Se rver 2008 (32-bit and 64-bi t) Supported prin ...

  • HP LASERJET PRO CP1020 - page 21

    Change print job settings for Windows Tool for changing the settings Method for changing the settings Duration of changes Hierarchy of chan ges Software prog ram settings On the File menu in the software prog ram, c lick Pag e Setu p or a simi lar co mma nd. Thes e settings are in ef fect for the current print job only. Setti ngs chan ged her e ove ...

  • HP LASERJET PRO CP1020 - page 22

    Change pri nter-driv er settings for Windows Change the settings for all pri nt jobs until the software program is closed 1. On th e File menu in the software program, click Print . 2. Select the driver, and then click Proper ties or Preferences . The st eps can vary; th is proc edure is mos t comm on. Change the default settings fo r all print job ...

  • HP LASERJET PRO CP1020 - page 23

    Remove software for Windows Windows XP 1. Clic k Start , and the n cli ck Programs . 2. Clic k HP , and then click the product name. 3. Clic k Uni ns tall , and then follow the onscreen instructions to remove the software. Windows Vista and Windows 7 1. Clic k Start , and the n cli ck All Programs . 2. Clic k HP , and then click the product name. 3 ...

  • HP LASERJET PRO CP1020 - page 24

    Supported utili ties for Windows (network mode ls only) ● HP Embedded Web Server (The HP EWS is only accessible when the product is network connected, not when the product is connected via USB.) 12 Chapter 2 Softw are for Windows E NWW ...

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    3 Use the product with Mac ● Software for Mac ● Print with Mac ENWW 13 ...

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    Software for Ma c Supported operating systems for Mac The product supports the following Mac operating systems: ● Mac OS X 10.5, 10. 6, and later NOTE: Fo r Mac OS X 10.5 and later, PPC and Intel® Core™ Processor Macs are supported. For Mac OS X 10.6, I ntel Core Processor Macs are supported. Supported printer dri vers for Mac The HP LaserJet ...

  • HP LASERJET PRO CP1020 - page 27

    Install software for Mac computers on a wired network Configure the IP address 1. Connect the network cable to the product and to the n e twork. 2. Wait for 60 seconds before continuing. D uring th is time, the network recognizes the product and assigns an IP address or host name for the product. 3. Press and hold the Resume button for two to three ...

  • HP LASERJET PRO CP1020 - page 28

    Install software for Mac computers on a wireless network Before installing the product software, make sure the product is no t connected to the network using a network cable. If your wireless router does not support Wi-Fi Protec ted Setup (WPS), obtain the wireless router network settings from your system administrator, or complet e the following t ...

  • HP LASERJET PRO CP1020 - page 29

    3. Select Hewlett Packard . 4. Select HP Uninstaller . 5. Select the product from the list of devices, and then click the Uninstall button. 6. After the software is uninstalled, restart the computer and empty the T rash. Change printer-driver settings f or Mac Change the settings for all print jobs until t he software program is closed Change the d ...

  • HP LASERJET PRO CP1020 - page 30

    Software for Mac computers Supported utilities for Mac ( network models onl y) HP Utility for Mac Use the HP Utility to set up produc t features that are not available in the printer driv er. You can use the HP Utility when the product uses a un iversal serial bus (USB) cable or is connected to a TCP/IP-based ne twork. Open the HP Utility ▲ From ...

  • HP LASERJET PRO CP1020 - page 31

    Print with Mac Cancel a print job w ith Mac 1. If the print job is cu rrently printing, cancel it by pressing the Cancel button on the product control panel. NOTE: Pressi ng the Cancel button clear s th e job tha t th e prod uct is cur rentl y proce ssing. If more than one process is running, pressing the Cancel button clears the process that c urr ...

  • HP LASERJET PRO CP1020 - page 32

    Create a printing pr eset 1. On th e File menu, click the Print option. 2. Select the driver. 3. Select the print settings that you want to save for reuse. 4. In th e Presets menu, click the Save As.. . option, and type a name for the preset. 5. Clic k the OK button. Use printing pres ets 1. On th e File menu, click the Print option. 2. Select the ...

  • HP LASERJET PRO CP1020 - page 33

    Print multiple pages on one sheet of paper with Mac 1. On th e File menu, click the Print option. 2. Select the driver. 3. Open the Lay out menu. 4. From the Pag es per Sheet menu, selec t the number of p ages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 5. In th e Layo ut Dir ecti on area, s elect the order and placement of the pag ...

  • HP LASERJET PRO CP1020 - page 34

    Set the color options wi th Mac Use the Color Options menu or the Color/Quality Options menu to control how colo rs are interpreted and printed from software programs. 1. On th e File menu, click the Print option. 2. Select the driver. 3. Open the Color Options menu or the Color/Quality Options menu. 4. Open the Advanced menu, or select the appropr ...

  • HP LASERJET PRO CP1020 - page 35

    4 Connect the pr oduct ● Supported network operating systems (network models only) ● Connect with USB ● Connect to a network ( network models only) ENWW 23 ...

  • HP LASERJET PRO CP1020 - page 36

    Supported network ope rating systems (network models only) The product supports the following operating systems for wireless printing: ● Windows 7 (32-b it and 64-bit) ● Windows Vista (32-b it and 64-bit) ● Win dows X P (32- bit, Servi ce Pa ck 2) ● Windows Se rver 2003 (32-bit, S ervice Pack 3) ● Windows Se rver 2008 (32-bit and 64-bi t) ...

  • HP LASERJET PRO CP1020 - page 37

    Connect with USB This product supports a USB 2.0 connection. Use an A-to-B type USB cable . HP recommends using a cable that is no longer than 2 m (6.5 ft). CAUTION: Do not conne ct the USB cable until the installation softwa re prompts you t o co nnect it. CD installation 1. Quit all open programs on the c omputer. 2. Install the software from the ...

  • HP LASERJET PRO CP1020 - page 38

    NOTE: The installation CD is not required during an H P Smart Install. Do not insert the software installation CD into the computer CD drive. 1. Turn the product on. 2. Connect the USB cable that came with the produ ct to a computer and the pro duct. NOTE: If the insta llation program does not sta rt automatically, the AutoPlay feature might be dis ...

  • HP LASERJET PRO CP1020 - page 39

    Connect to a network (network mode ls only) The product can connect to wired or wireless networks. NOTE: You cannot connect to a wired and wireless ne twork simultaneously. Wired connectio ns take prec edence. Sup port ed ne twork protoc ols To connect a networking-equipped product to a network, you need a network that uses one of the following pro ...

  • HP LASERJET PRO CP1020 - page 40

    Configure the IP address 1. Connect the network cable to the product and to the n e twork. 2. Wait for 60 seconds before continuing. D uring th is time, the network recognizes the product and assigns an IP address or host name for the product. 3. Press and hold the Resume button for two to three seconds to print a configuration page and a supplies ...

  • HP LASERJET PRO CP1020 - page 41

    5. Clic k the Downlo ad button. 6. Follow the onscreen instructions to complete the product ins tallation. Install the s oft ware with the software CD 1. Quit all p rogr ams on the com pute r. 2. Install the software from the CD. 3. Follow the on screen instructions. 4. Whe n pro mpted , sel ect th e Connect throug h a wired network option, and the ...

  • HP LASERJET PRO CP1020 - page 42

    NOTE: The installation CD is not required during a H P Smart Install. Do not insert the software installation CD into the computer CD drive. 1. Turn on the product, and then connect the USB cable to the product and the computer. The installation program should start automat ically. ● If the HP Smart Insta ll program does not st ar t automatically ...

  • HP LASERJET PRO CP1020 - page 43

    3. When the installation is co mplete, p r int a configur ation page to make sure that the product has a SSID n ame. 4. When installation is complete, d isconnect the USB cable. Install the software for a wireless product currently on the network If the product already has an IP address on a wireless network and yo u want to install product softwar ...

  • HP LASERJET PRO CP1020 - page 44

    Infrastructur e wireless network The product comm unicates with othe r devices on the netw ork through a wireless router. Ad-hoc wireless ne twork The product comm unicates directly with other wireless devices without u sing a wireless r outer. All devices on the ad hoc network must ha ve the following: ● 802.11b/g compatibi lity ● The sa me SS ...

  • HP LASERJET PRO CP1020 - page 45

    To prevent other users from accessing your network, turn on WPA or WEP data encryption. ● Wired Equivalent Privacy (WEP): WEP is the orig inal native security mechanism in the 802.11 standard. You create a unique key containing hexadecimal or alphanumeric characters, which other users must provide before the y can access your network. ● Wi-Fi P ...

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    34 Chapter 4 Connect the produc t ENWW ...

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    5 Paper and print media ● Understand paper us e ● Change the printer driver to match the paper type and size ● Supported paper sizes ● Supported paper types ● Load paper tray ENWW 35 ...

  • HP LASERJET PRO CP1020 - page 48

    Understand p aper use This product supports a variety of paper and other pr int med ia in accordance with the guidelines in this user guide. Paper or print media that does not m eet these guidelines might cause poor print quality, increased jams, and premature wear on the product. For best results, use only HP-brand paper and print media designed f ...

  • HP LASERJET PRO CP1020 - page 49

    Med ia type Do Do no t Letterhead or prep rinted fo rms ● Use only letterh ead or forms approv ed for u se in la ser print ers. ● Do not use raised or m etallic letterhead. Heavy pa per ● Use only he avy paper that is approv ed for u se in la ser print ers and me ets the wei ght speci ficatio ns for this p roduct. ● Do not us e paper that i ...

  • HP LASERJET PRO CP1020 - page 50

    Change the prin ter driver to match the pap er type and si ze NOTE: If y ou change the page settings in the software program, those settings override any settings in the printer driver. 1. On th e File menu in the software program, click Print . 2. Select the product, and then c lick the Properties or Pr efere nces button. 3. Clic k the Paper/Quali ...

  • HP LASERJET PRO CP1020 - page 51

    Supported pap er sizes This product supports v arious paper sizes, and it adapts to various media. NOTE: To obtain best print results, select the appr opriate paper size and type in your print driver befo re pri nti ng. Table 5-1 Supported paper and print media size s Size Dimensions Letter 216 x 279 mm (8.5 x 11 in) Legal 216 x 356 mm (8.5 x 14 in ...

  • HP LASERJET PRO CP1020 - page 52

    Table 5-2 Supported envelopes and pos tcards (continued) Size Dimensions Japa nese Po stcard Post card (J IS) 100 x 148 mm (3.93 x 5.82 in) Double Japan Postcar d Rotated Double Post card (JIS) 148 x 200 mm (5.83 x 7.87 in) Cust om Minim um : 76 x 12 7 mm (3 x 5 i n) Maximu m : 216 x 356 mm (8.5 x 14.0 i n) NOTE: Whe n def ining custom size s using ...

  • HP LASERJET PRO CP1020 - page 53

    Supported pap er types For a complete list of specific HP-brand paper that this produ ct supports, go to www.hp.co m/ support/ ljcp10 20series . ● Everyda y ◦ Plain ◦ Light ◦ Bond ◦ Recycled ● Presentation ◦ Matte paper ◦ Glossy paper ◦ Heavy pa per ◦ Heavy glossy paper ● Brochure ◦ Matte paper ◦ Glossy paper ◦ Tri-fold ...

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    ◦ Preprinted ◦ Prepunched ◦ Colored ◦ Rough ◦ Heavy rough ◦ HP Tough paper 42 Chapter 5 Paper and print media ENWW ...

  • HP LASERJET PRO CP1020 - page 55

    Load paper tray Load the input tray NOTE: When you a dd new paper make sure that you remove all o f the paper from the input tray and straighten the stack of new p aper. Do not fan th e paper. This reduces jams by preventing multiple sheets of paper from feeding through the product at one time. NOTE: When printing on small sizes or custom paper, lo ...

  • HP LASERJET PRO CP1020 - page 56

    Tray capa city Tray o r bin Paper type Spec ificat ions Capa city Input tray Paper 60-220 g/m 2 (16-59 lb) Prin t qualit y is ass ured fo r HP media. 150 sheets of 75 g/m 2 (20 lb) Envelope s 60-90 g/m 2 (16-24 lb) Up to 1 0 en velop es Transparencies 0.12-0.13 mm (0.0047-.0.0051 in) Up to 50 tra nsparencies Postca rds 135-176 g/m 2 (36-47 lb) Glos ...

  • HP LASERJET PRO CP1020 - page 57

    6 Print tasks ● Cancel a print job w ith Windows ● Basic print tasks with Windows ● Additional print tasks with Windows ● Use HP ePrint ENWW 45 ...

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    Cancel a print job wi th Windows 1. If the print job is cu rrently printing, cancel it by pressing the Cancel button on the product control panel. NOTE: Pressi ng the Cancel button clear s th e job tha t th e prod uct is cur rentl y proce ssing. If more than one process is running, pressing the Cancel button clears the process that c urrently appea ...

  • HP LASERJET PRO CP1020 - page 59

    Basic print tasks with Windows The methods to open the print dialog fro m software programs can v ary. The procedur es that follow include a typical method. Some so ftware programs do not have a File menu. See the documentation for your software program to learn how to open the print dialog. Open the printer driver with Windows 1. On the File menu ...

  • HP LASERJET PRO CP1020 - page 60

    Get help for any printing option wi th Windows 1. Click the Help button to open the online Help. 48 Chapter 6 Print tasks ENWW ...

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    Change the number of prin t copies with Windows 1. On th e File menu in the software program, click Print . 2. Select the product, and then selec t the number of copies. Save custom print settings for reuse wi th Windows Use a printing s hortcut with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then ...

  • HP LASERJET PRO CP1020 - page 62

    3. Click the Printing Shortcuts tab. 4. Select one of the shortcu ts, and then click the OK button. NOTE: When you select a shortcut, the corresponding settings chang e on the other tabs in the printer driver. Create printing shortcuts 1. On the File menu in the software program, click Print . 50 Chapter 6 Print tasks ENWW ...

  • HP LASERJET PRO CP1020 - page 63

    2. Select the product, and then click the Properties or Pr efer ence s button. 3. Click the Printing Shortcuts tab. 4. Select an ex isting shortcut as a bas e. NOTE: Always select a shortcut before adjusting any of the settings on the right side of the screen. If you adjust the settings and then sele ct a sh ort cut, or if you se lec t a different ...

  • HP LASERJET PRO CP1020 - page 64

    5. Select the print options for the new shortcu t. NOTE: Y ou can select the print options on this tab or on any other tab in t h e printer driver. After selecting options on other tabs, return to the Printing Shortcuts tab before continuing with the nex t step. 6. Click the Sa ve As button. 7. Type a name for the shortcut, and click the OK button. ...

  • HP LASERJET PRO CP1020 - page 65

    Select a custo m page size w ith Windows 1. On th e File menu in the software program, click Print . 2. Select the product, and then c lick the Properties or Pr efere nces button. 3. Clic k the Paper/Quality tab. 4. Clic k the Custom button. 5. Type a name for the custom size and specify the d imensions. ● The width is the short edge of the paper ...

  • HP LASERJET PRO CP1020 - page 66

    2. On the File menu in the software program, click Print . 3. Select the product, and then click the Properties or Pr efer ence s button. 4. Click the Fi nis hin g tab. 54 Chapter 6 Print tasks ENWW ...

  • HP LASERJET PRO CP1020 - page 67

    5. Select the Print on Both Sides (Manually) check box. Click the OK b utton to print the first side of the job. NOTE: A pop-up window appears afte r you send the print job. Perform one o f the following actions to clear the window and resume pri nti ng: ● Click the Resum e button to close the pop- up window and continue printing. ● Click OK to ...

  • HP LASERJET PRO CP1020 - page 68

    2. Select the product, and then click the Properties or Pr efer ence s button. 3. Click the Fi nis hin g tab. 56 Chapter 6 Print tasks ENWW ...

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    4. Select the number of pages per sheet from the Pages Per Sheet drop-down list. 5. Select the correct Print Page Borders , Page Order , and Orientation options. Select page ori entation with Windo ws 1. On the File menu in the software program, click Print . ENWW Ba sic print tasks with Windows 57 ...

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    2. Select the product, and then click the Properties or Pr efer ence s button. 3. Click the Fi nis hin g tab. 4. In the Orientation area, s elect th e Portrait or Landscape option. To print the pa ge image upside down, select the Rotated option. 58 Chapter 6 Print tasks ENWW ...

  • HP LASERJET PRO CP1020 - page 71

    Set color options with W indows 1. On th e File menu in the software program, click Print . 2. Select the product, and then c lick the Properties or Pr efere nces button. 3. Clic k the Color tab. 4. In th e Color Options area, click the Manual option, and then click the Settings button. 5. Adjust the general settings for Edge Control, and settings ...

  • HP LASERJET PRO CP1020 - page 72

    Additional print tasks with Windows Print colored text as bl ack (graysca le) with Windows 1. On th e File menu in the software program, click Print . 2. Select the product, and then c lick the Properties or Pr efere nces button. 3. Clic k the Paper/Quality tab. 4. Clic k the Print all Text as Black check box. Click the OK button. 60 Chapter 6 Prin ...

  • HP LASERJET PRO CP1020 - page 73

    Print on preprinted letterhead or forms with Win dows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Pr efer ence s button. 3. Click the Paper/Quality tab. ENWW A dditional print tasks with Windows 61 ...

  • HP LASERJET PRO CP1020 - page 74

    4. From the Ty pe is drop-down list, click the More... option. 5. Select the Othe r option. 6. Select the option for the type of paper you are using, and click the OK button. 62 Chapter 6 Print tasks ENWW ...

  • HP LASERJET PRO CP1020 - page 75

    Print on speci al paper, labels, or transpa rencies with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Pr efer ence s button. 3. Click the Paper/Quality tab. ENWW A dditional print tasks with Windows 63 ...

  • HP LASERJET PRO CP1020 - page 76

    4. From the Ty pe is drop-down list, click the More... option. 5. Select the category of paper types that best describes your paper. NOTE: Labels and transparencies are in the list of Other op tions . 6. Select the option for the type of paper you are using, and click the OK button. 64 Chapter 6 Print tasks ENWW ...

  • HP LASERJET PRO CP1020 - page 77

    Print the first or last page on dif ferent paper with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Pr efer ence s button. ENWW A dditional print tasks with Windows 65 ...

  • HP LASERJET PRO CP1020 - page 78

    3. Click the Paper/Quality tab. 4. Click the Use differe nt paper check b ox, and then s elect the necessary settings for the front cover, other pages, and back cover. Scale a document to f it page size with W indows 1. On the File menu in the software program, click Print . 66 Chapter 6 Print tasks ENWW ...

  • HP LASERJET PRO CP1020 - page 79

    2. Select the product, and then click the Properties or Pr efer ence s button. 3. Click the Effects tab. 4. Select the Print Document On option, and then sele ct a size from the dr op- dow n li st. ENWW A dditional print tasks with Windows 67 ...

  • HP LASERJET PRO CP1020 - page 80

    Add a w atermark t o a document wi th Windows 1. On th e File menu in the software program, click Print . 2. Select the product, and then c lick the Properties or Pr efere nces button. 3. Clic k the Effects tab. 4. Select a watermark from the Watermar ks drop-down list. Or, to add a new watermark to the list, c lick the Ed it button. Specify the se ...

  • HP LASERJET PRO CP1020 - page 81

    3. Click the Fi nis hin g tab. 4. Click the Print on B oth Sides (Manually) check box. 5. In the Booklet Printing drop-down list, select a bind in g option. The Pages Per She et option automatically changes to 2 Pages Per Sheet . ENWW A dditional print tasks with Windows 69 ...

  • HP LASERJET PRO CP1020 - page 82

    Use HP ePrint HP ePrint is a suite of Web-based printing serv ices that enable a supported HP product to print documents of the following types: ● E-mail message s and attachments sent directly to the HP product’s e-mail address ● Documents from select mobile device print applications Use HP Cloud Print Use HP Cloud Print to print e-mail mess ...

  • HP LASERJET PRO CP1020 - page 83

    c. Select your product from the list, or click the + Add printer button to add it. To add the product, you need the product code, which i s the segment of the product e-mail address that is before the @ symbol. NOTE: This code is valid for only 24 hours fr om the time you enable HP Web Servic es. If it expires, follow the instructions to enable HP ...

  • HP LASERJET PRO CP1020 - page 84

    ● Mail ● Photos ● Safar i ● Select thir d-party applications NOTE: The produc t must be connected to a wired or wireless network. To print, fo llow these steps: 1. Tap the act ion ite m. 2. Tap Print . NOTE: If you are printing for the first time, or if your previously selected product is not available, y ou must select a product before pro ...

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    7C o l o r ● Adjust color ● Match co lors ENWW 73 ...

  • HP LASERJET PRO CP1020 - page 86

    Adjust color Manage color by changing the settings on the Color tab in the printer d river. Change the color them e for a print job 1. On th e File menu in the software program, click Print . 2. Clic k Properties or Preferences . 3. Clic k the Color tab. 4. Select a co lor theme from the Color Themes drop-down list. ● Default (s RGB) : This theme ...

  • HP LASERJET PRO CP1020 - page 87

    Change the color opti ons Change the color options settings for the current print job from the color tab of the printer driver. 1. On th e File menu in the software program, click Print . 2. Clic k Properties or Preferences . 3. Clic k the Color tab. 4. Clic k the Automatic or Manual setting. ● Automatic setting: Select this setting for most colo ...

  • HP LASERJET PRO CP1020 - page 88

    Table 7-1 Manual color optio ns Setting descrip tion Setting opt ions Edge Con trol The Edge Control setting determines the rendering of edges . Edge c ontrol has two com ponent s: adapt ive halfto ning and t rapping . Adapt ive hal ftoning in crease s edge sharpness . Trapping reduces t he effect of colo r-plane misregistr ation by overl apping t ...

  • HP LASERJET PRO CP1020 - page 89

    Match colors For most users, the best method for matc hing co lors is to print sRGB colors. The process of matching printer output co lor to your computer sc reen is co mplex, because pr inters and computer monitors use different meth ods of producing color. Monitors display colors by using light pixels that use an RG B (red, green, blue) c olor pr ...

  • HP LASERJET PRO CP1020 - page 90

    78 Chapter 7 Color ENWW ...

  • HP LASERJET PRO CP1020 - page 91

    8 Manage and main tain the product ● Print information pages ● Use the HP Embedded Web Server (network models only) ● Product security features ● Economy settings ● Manage supplies and accessories ● Cle an the pro duct ● Product updates ENWW 79 ...

  • HP LASERJET PRO CP1020 - page 92

    Print in forma tion pa ges You can print the following info rmat ion pages. Page Descrip tion Configuration p age Prints a lis t of the product settin gs Supp lies St atus page The su pplie s status pa ge include s the fo llow ing inf ormati on: ● Approxi mate percentag e of p rint ca rtridge li fe remai ning ● Warrant y statu s of print cartr ...

  • HP LASERJET PRO CP1020 - page 93

    Use the HP Embedd ed Web Server (network mode ls only) This product is equipped with an embedded Web server (EWS), which provides access to information about product and ne twork activities. A Web server provides an environment in which web programs may run, much in the same way that an operating system, suc h as Windows, provides an e nvironment f ...

  • HP LASERJET PRO CP1020 - page 94

    Tab or section Des cription Status tab Provi des produc t, status, and configu ration inf ormat ion. ● Device Status : Sh ows the pr oduct stat us and sho ws the life remaining of HP supp lies, with 0% indi cating that a su pply is em pty. ● Supplies Status : Shows the ap proxima te perc ent li fe rema ining o f HP sup plies. When the estimated ...

  • HP LASERJET PRO CP1020 - page 95

    Tab or section Des cription System tab Provides the a bility to configure the produc t from your computer. ● Paper Setup : Allow s you to change the paper-handling defaults for the product. ● Print Quality : Allows you to change the print quality defaults f or the product, including calibra tion set tings. ● Print Density : Allows you to chan ...

  • HP LASERJET PRO CP1020 - page 96

    Product security features The product supports security standards and recommended protocols that help you keep the product secure, protect critical information on your network, and simplify the way you monitor and maintain the pro duc t. For in-depth information about HP's s ecu re imaging a nd printing solutions, visit www.hp.com/ go/ secu re ...

  • HP LASERJET PRO CP1020 - page 97

    Economy settings Set Auto-On/Auto-Off mode Auto-OnAuto-Off is an energy-saving featur e of this product. After a user-spe cified time period , the product automatically reduces its power consumption. The prod uct retur ns to the ready state when a button is pressed or a print job is received. NOTE: Although the produ ct lights are off in Auto-O ff ...

  • HP LASERJET PRO CP1020 - page 98

    Manage supplies and a ccessories Correctly using, storing, and mon it oring the print cartridge and imaging drum can help ensure high- quality print output. Print when a print cartridge or imaging drum is at est imated end of life Supplies mess ages <Supply> Low message—whe re <Supply> is t he color print cartridge: The product indica ...

  • HP LASERJET PRO CP1020 - page 99

    set to Continue At Very Low . Onc e an HP print cartridge has reached “Very Low”, HP’s Premium Protection Warranty on that cartridge h as ended. 1. In the Windows sy stem tray, right-click the Dev ice Settings icon and then click the product name. 2. Clic k the System Setup tab. 3. From the At Very Low drop-down l ist, select one of the fo ll ...

  • HP LASERJET PRO CP1020 - page 100

    Recycle suppli es To recycle a genuine HP print cartridge or imaging drum, p lace the used supply in the box in which the supply arrived. Use the enclosed return label to send the used supply to HP for recycling. F or complete information, see the recycling guide that is included with each new HP supply item. Print ca rtridge layout 1 2 1 Print car ...

  • HP LASERJET PRO CP1020 - page 101

    Replacement i nstructions Replace the pri nt cartridges When a print cartridge approaches the end of its useful life, you can continue printing with the current print cartridge until it no lon ger yields acceptable print quality. Once an HP print cartridge has reached “very low” , HP’s Premium Protection Warranty on tha t supply has ended. Al ...

  • HP LASERJET PRO CP1020 - page 102

    3. Grasp the old print cartridge by the center handle and remove. 4. Remove the new print cartridge from the packaging. Place the used print cartridge in the bag a nd box for recycling. CAUTION: To prevent damage to the print cartridge, hold the print cartridge at each end. Do not touch the roller on the print cartridge. 5. Grasp both sides of the ...

  • HP LASERJET PRO CP1020 - page 103

    7. Remove the protective shielding from the new print cartridge. 8. Grasp the print cartridge by the center handle and insert into the product. NOTE: C ompare the color lab el on the print cartridge to the color label in the carousel slot to make s ure the print cartridge color matches the carousel position. CAUTION: If toner gets on your c lothing ...

  • HP LASERJET PRO CP1020 - page 104

    9. Close the print cartridge door. NOTE: A fter closing the print cartridge door, the Ready light and A ttention light will flash. Allow up to three minutes for the product to calibrate. NOTE: If replacing another print cartridg e, you must close the print cartridge door before pressing the Cartridge button of the next print cartridge. You do not n ...

  • HP LASERJET PRO CP1020 - page 105

    Replace the imag ing drum NOTE: The imag ing drum installed in this product is covered by the product warranty. Replacement imaging drums have a one-y ear limited warranty from the date of installation. The imaging drum installation date d isplays on both the configurat ion page and on the supp lies status page when the imaging drum reac hes approx ...

  • HP LASERJET PRO CP1020 - page 106

    3. Lift the two levers that hold the imaging drum. 4. Remove the old imaging drum. 5. Remove the new imaging drum from the packaging. Place the used imaging drum in the bag a nd box for recycling. 94 Chapter 8 Manage and maintain the product ENWW ...

  • HP LASERJET PRO CP1020 - page 107

    6. Remove the protective shielding from the new imaging drum. CAUTION: To prevent damage , do not expose the imaging drum to light. Co ver it with a piece of paper. CAUTION: Do not touch the green roller. Fingerprints on the imaging drum can c ause print-quality problems. 7. Insert the new imaging drum in the product. 8. Lower the two levers that h ...

  • HP LASERJET PRO CP1020 - page 108

    9. Close the front cover. 10. Close the print cartridge door. NOTE: A fter closing the print cartridge door, the Ready light and A ttention light will flash. Allow up to three minutes for the product to calibrate. 96 Chapter 8 Manage and maintain the product ENWW ...

  • HP LASERJET PRO CP1020 - page 109

    Clean the product Clean the paper path If you are experiencing toner spec ks or dots on the printouts, clean the pa per path. This process uses a transparency to remove dust and toner from the paper path. Do no t use bond or rough paper. NOTE: Fo r best results use a sheet of LaserJet trans pare ncy. If you do not have any trans parencies, you can ...

  • HP LASERJET PRO CP1020 - page 110

    98 Chapter 8 Manage and maintain the product ENWW ...

  • HP LASERJET PRO CP1020 - page 111

    9 Solve problems ● Self help ● Solve problems checklist ● Factors that affect product p erformance ● Restore factory settings ● Interpret control panel light pat terns ● Status alert mess ages ● Paper feeds incorrectly or becomes jammed ● Improve print quality ● The product does not print or it prints slowly ● Solve connectivity ...

  • HP LASERJET PRO CP1020 - page 112

    Self help In addition to the information in this guide, other sources are available that prov ide helpful information. HP He lp and Lea rn Center The HP He lp and Learn Cent er and other docu ment ation are on the CD tha t came with the p roduct or in the HP Program folder o n your computer. The HP Help and Learn Center is a pr oduct h elp tool tha ...

  • HP LASERJET PRO CP1020 - page 113

    Solve p roblems checklist Follow these steps when trying to solve a problem with the product. ● Step 1: Make sure that the product is set up correctly ● Step 2: Check the c abling or wireless connection ( network models only) ● Step 3: Check to see if any control-panel lights are lit ● Step 4: Check the paper ● Step 5: Check the softwa re ...

  • HP LASERJET PRO CP1020 - page 114

    Step 4: Check the paper 1. Make sure that the paper that you are using meets specifications. 2. Make sure that the paper is loaded correctly in the input tray. Step 5: Check the software 1. Make sure that the product software is installed co rrectly. 2. Verify that you have installed the printer driver for this product. Check the program to mak e s ...

  • HP LASERJET PRO CP1020 - page 115

    Factors that aff ect product pe rformance Several factors affect the time it takes to p rint a jo b: ● The use of special paper (such as transparencies, heavy paper, and custom-size pape r) ● Product processing and d ownload time ● The complexity and size of graphics ● The speed of the computer you are using ● The USB or network co nnecti ...

  • HP LASERJET PRO CP1020 - page 116

    Restore fact ory settin gs Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the page count, tray size, or langu age. To restore the product to the factor y-default settings, follow these step s. 1. Turn the product off. Disconnect the power ca ble from the product for 30 seconds and then rec ...

  • HP LASERJET PRO CP1020 - page 117

    Interpret control panel light patterns Table 9-1 Statu s light legend Symb ol for "li ght of f" Symb ol for "ligh t on" Symb ol for "lig ht bli nking" Table 9-2 Control- panel lig ht patterns Ligh t statu s State of the pr oduct Acti on All lights are of f. The product is turned off. Press the power b utton to turn on ...

  • HP LASERJET PRO CP1020 - page 118

    Table 9-2 Cont rol-panel lig ht patterns (con tinued) Ligh t statu s State of the pr oduct Acti on Attention light blinks. Ready light is on. T he produc t is i n manual-f eed mode . Load the cor rect pape r type and si ze into the input tray. The produc t is wai ting to print the sec ond side of a ma nual duplex print jo b. Load the inpu t tray wi ...

  • HP LASERJET PRO CP1020 - page 119

    Table 9-2 Cont rol-panel lig ht patterns (con tinued) Ligh t statu s State of the pr oduct Acti on Car tridge and atte ntion l ights blink . The pri nt cartr idge is very low an d has reac hed the en d of its esti mate d useful life. When the supp ly has reached thi s condi tion, the HP Premium Protectio n warra nty fo r that su pply has ended. You ...

  • HP LASERJET PRO CP1020 - page 120

    Status alert messages Status alert messages appe ar on the computer sc reen when the product has certain problems. Use t he information in the following table to solve these problems. Alert message De scription Recommended action Black Cartrid ge Low The print car tridge is nearing the estimated end of its u seful life. The prod uct indi cates wh e ...

  • HP LASERJET PRO CP1020 - page 121

    Alert message De scription Recommended action Cyan Cartr idge Low The print car tridge is nearing the estimated end of its u seful life. The prod uct indi cates wh en a print cartrid ge level is low. Actual c artridge lif e remainin g may var y. Conside r having a re placement avai lable to i nstall w hen print quality i s no long er accepta ble. T ...

  • HP LASERJET PRO CP1020 - page 122

    Alert message De scription Recommended action Fuse r Error The prod uct has ex perien ced an er ror wit h the fuser. Turn off the product and d isconnect the power c able fr om the pr oduc t. Wait 30 second s and then reconnec t th e power cord and t urn on t he pro duct. W ait for the product to initialize. If the err or continues, turn off th e p ...

  • HP LASERJET PRO CP1020 - page 123

    Alert message De scription Recommended action Magenta Cart ridge Very Low The print cart ridge is at the es t im ated en d of its usefu l life. Print quality m ay decrea se. Choos e a remi nder op tion or repl ace p rint ca rtrid ge when qu ality be comes unacce ptable. To en sure opt imal prin t qualit y, HP recomm ends re placin g the prin t cart ...

  • HP LASERJET PRO CP1020 - page 124

    Alert message De scription Recommended action Replac e <Col or> car tridg e The prod uct has be en custo mer con figured to stop when the supp ly level is very low. The prod uct indi cates wh en a suppl y level is very low. Ac tual car tridge li fe remai ning may vary. Consider having a re placement avai lable to i nstall w hen print quality ...

  • HP LASERJET PRO CP1020 - page 125

    Alert message De scription Recommended action Yellow Cartrid ge Low The print cartri dge is nearing the estima ted end of its u seful life. The prod uct indi cates wh en a print cartrid ge level is low. Actual c artridge lif e remainin g may var y. Conside r having a re placement avai lable to i nstall w hen print quality i s no long er accepta ble ...

  • HP LASERJET PRO CP1020 - page 126

    Paper feeds incorrectly or beco mes jamme d The product d oes not pic k up pa per If the product does not pick up paper from the tray, try these solutions. 1. Open the product and remove any jammed sheets of paper. 2. Load the tray with the correct size of paper for your job. NOTE: Always load paper so the short edge (width) enters the product firs ...

  • HP LASERJET PRO CP1020 - page 127

    NOTE: Always load paper so the short edge (width) enters the product first. 6. If you are printing on heavy, embossed, or perf orated p aper, use the manual feed fe ature and feed sheets one at a time. Clear jams Jam locations Jams can occur in these locations: 1 3 2 1 Output bin 2R e a r d o o r 3I n p u t t r a y Loose toner might remain in the p ...

  • HP LASERJET PRO CP1020 - page 128

    1. With both hands, grasp the paper, and carefully pull it free fr om the product. 2. Open and close the print cartridge door to reset the product. Clear jams fr om the rear door 1. Open the rea r door. 116 Chapter 9 Solve problems ENWW ...

  • HP LASERJET PRO CP1020 - page 129

    2. With both hands, grasp the paper, and carefully pull it free fr om the product. 3. Close the rear door. Clear jams fr om the input tray 1. Remove the paper from the input tray. ENWW Paper feeds incorrectly or becomes jammed 117 ...

  • HP LASERJET PRO CP1020 - page 130

    2. With both hands, grasp the paper, and carefully pull it free fr om the product. 3. Open and close the print cartridge door to reset the product. 118 Chapter 9 Solve problems ENWW ...

  • HP LASERJET PRO CP1020 - page 131

    Improve print quali ty You can prevent most print-quality problems by follo wing these guidelines. ● Use the correct paper type setting in the printer driver ● Adjust color settings in the printer driver ● Use paper that meets HP specifications ● Prin t a cle anin g pa ge ● Calibrate the product to align c olors ● Check the print cartri ...

  • HP LASERJET PRO CP1020 - page 132

    Adjust color settin gs in the printer driver Change the color theme for a print job 1. On th e File menu in the software program, click Print . 2. Clic k Properties or Preferences . 3. Clic k the Color tab. 4. Select a co lor theme from the Color Themes drop-down list. ● Default (s RGB) : This theme sets the product to print RGB data in raw devic ...

  • HP LASERJET PRO CP1020 - page 133

    4. Clic k the Automatic or Manual setting. ● Automatic setting: Select this setting for most color print jobs ● Manual setting: Select this setting to adjust th e color settings independent from othe r settings. NOTE: Changing color settings manually can impact output. HP rec ommends that only color graphics experts cha nge these settings. 5. C ...

  • HP LASERJET PRO CP1020 - page 134

    ● Use paper that is designed for use in laser printers . Do not use paper tha t is designed only fo r use in Inkjet printers. ● Use paper tha t is not too rough. Using smoother paper g enerally results in better print quality. Print a cleaning page Print a cleaning page to remove dust and excess toner from the paper path if you are having any o ...

  • HP LASERJET PRO CP1020 - page 135

    Check the print cartridges Check each print cartridge, and replace it if necessary, if you are having any of the following pro ble ms: ● The printing is too light or seems faded in areas. ● Printed pages have s mall unprinted areas. ● Printed pages hav e streaks or bands. If you determine that you need to replace a print ca rtridge, print the ...

  • HP LASERJET PRO CP1020 - page 136

    Print the Sup plies Status page Use the control panel to print c onfiguration and su pplies status pages that giv e details about the product and its current se ttings. ▲ Print a supplies status page. Select Print supplies status page on the Serv ices tab in the Printer Preferences. Page Descrip tion Configuration p age Prints a lis t of the prod ...

  • HP LASERJET PRO CP1020 - page 137

    Interpret the Pr int Quality Page 1. Make sure that the product is idle and the Ready light is on. 2. Load paper in the input tray. 3. In the Windows sy stem tray, right-click the Dev ice Settings icon and then click the product name. 4. Clic k the Device Settings button. 5. Clic k the Print PQ Troubleshooting Page butto n. This page contains five ...

  • HP LASERJET PRO CP1020 - page 138

    Inspect the pr int cartridge and imaging drum for damage 1. Remove the print cartridge from the product, and ex amine for damage. 2. If the print cartridge does not appear to be damaged, rock the print cartridge gently several times and reinstall it. Print a few pages to s ee if the problem is res olved. 3. If the problem is not resolved, remove th ...

  • HP LASERJET PRO CP1020 - page 139

    The product does not print or it prints slowl y The product does not print If the product does not print at all, try the following solutions. 1. Make sure the product is turned on and that the control panel indicates it is r eady. ◦ If the control panel d oes not indicate the product is read y, turn off the product and disconnect the power cable ...

  • HP LASERJET PRO CP1020 - page 140

    Solve c onnectivi ty problems Solve direct-connect problems If you have connected the pro duct dire ctly to a computer, check the cab le. ● Verify that the cable is connected to the computer and to the produc t. ● Verify that the cable is not longer tha n 5 m (16.4 ft). Try using a shorter cable. ● Verify that the cable is working correctly b ...

  • HP LASERJET PRO CP1020 - page 141

    3. If you installed the product using a M icrosoft standard TCP/IP port, use the hostname instead of the IP address. 4. If the IP address is correct, delete the product and then add it again. The computer is unable to communic ate with the product 1. Test network communication by pinging the network. a. Open a command-line prompt on y our computer. ...

  • HP LASERJET PRO CP1020 - page 142

    Solve wireless network problems Wireless conn ectivity checklist ● Make sure the network cable is not connected. ● The product and the wireless router are turned on and have power. Also make sure the wireless radio in the product is turned on. ● The service set identifier (SSID) is c orrect. Print a configuration page to determine the S SID. ...

  • HP LASERJET PRO CP1020 - page 143

    The prod uct does not print, an d the com puter has a th ird-party firewal l installed 1. Update the firewall with the most recent update available from the manufacturer. 2. If programs request firewall access when you insta ll the product or try to print, make sure you allow the programs to run. 3. Temporarily turn off the firewall, and then insta ...

  • HP LASERJET PRO CP1020 - page 144

    The wireless network is not f unctioning 1. Make sure the network cable is not connected. 2. To verify if the network has lost c ommunicat ion, try connecting other devices to the netw ork. 3. Test network communication by pinging the network. a. Open a command-line prompt on y our computer. For Windows, click Start , clic k Run , and then type cmd ...

  • HP LASERJET PRO CP1020 - page 145

    Solve produc t software problems Problem Solution A printer driver for the product is not visible in the Printer folder ● Restart the computer to restart the spoole r process. If the spo oler ha s crashe d, no prin ter dr ivers will ap pear in the Printers folde r. ● Rein stall the produ ct softw are. NOTE: C lose any applications that are r un ...

  • HP LASERJET PRO CP1020 - page 146

    Solve com mon Mac problem s ● The printer driver is not listed in the P rint & Fax list ● The product name does not appear in the product list in the Print & Fax list ● The printer driver does not automatically set up the selected product in the Print & Fax list ● A print job was not sent to the product that you wanted ● When ...

  • HP LASERJET PRO CP1020 - page 147

    A print job was not sent to the product that you wanted 1. Open the print queue and restart the print job. 2. Another product with the same or similar name mig ht have received your print job. Print a configuration page to check the product name. Verify that the name on the co nfiguration page matches the product name in the Print & Fax list. W ...

  • HP LASERJET PRO CP1020 - page 148

    136 Chapter 9 Solve problems ENWW ...

  • HP LASERJET PRO CP1020 - page 149

    A Supplies and acce ssories ● Order parts, accessories , and supplies ● Par t nu mbers ENWW 13 7 ...

  • HP LASERJET PRO CP1020 - page 150

    Order parts, accessorie s, and supplies HP orig inal print ca rtrid ge, imag ing drum, and p aper www.hp .com/ go/su resup ply Orde r genuine HP pa rts or ac cesso ries www.h p.com / buy/ parts Order throu gh serv ice or s upport provid ers Contact an HP-a uthori zed se rvice o r suppo rt prov ider. Part numb ers The following list of accessories w ...

  • HP LASERJET PRO CP1020 - page 151

    B Service and support ● Hewlett-Packard limited warranty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty stateme nt ● HP's LaserJet imaging drum limited warranty statement for replacement imaging drums ● Data stored on the print cartridge and imaging drum ● End User License Agreement ● O ...

  • HP LASERJET PRO CP1020 - page 152

    Hewlett-Pa ckard limi ted warranty state ment HP PRO DUCT DURATI ON OF LI MITED WA RRANTY HP LaserJet Pr ofessional CP1020 Color Printer Seri es One-year product exchange Imaging drum, CE314A , ships with product One-year product e xchange HP warrants to you, the end-user cu sto mer , that HP ha rdwar e an d accesso ries wil l be fre e fr om def ec ...

  • HP LASERJET PRO CP1020 - page 153

    THE WA RRANTY TERMS CONTAINE D IN THIS STATE MENT, EXCE PT TO THE EXT ENT LAWFULL Y PERMITTE D, DO N OT EXCLUD E, RES TRICT OR M ODIFY AN D ARE IN ADDITION TO TH E MANDATORY ST ATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. ENWW Hewlett-Packard limited warranty stateme nt 1 41 ...

  • HP LASERJET PRO CP1020 - page 154

    HP's Premium Prote ction Warranty: LaserJe t print cartridge limited warranty statement This HP product is warranted to be free fr om defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled , refurb ished, remanufactured or tampered with in any way, (b) experience proble ms resulting from misu ...

  • HP LASERJET PRO CP1020 - page 155

    HP's LaserJet im aging drum limited wa rranty statement for replacement imaging drums This HP Product i s warranted to be free from de fects in materials and workmanship for one-y ear from installation. This warranty does not apply to imaging drums that (a) have been refurbished, remanufactured or tampered with in any way, (b) exp erience prob ...

  • HP LASERJET PRO CP1020 - page 156

    Data stored o n the print cartridge an d imaging drum The HP print cartridges and imaging drum used with this product contain a memory chip that assists in the operation of the product. In addition, this memory chip collects a l imited set of information about the usage of the p roduct, which might include t h e following: the date when the print c ...

  • HP LASERJET PRO CP1020 - page 157

    End User License Agreeme n t PLEASE R EAD CAR EFULLY B EFORE USING THIS SOFT WARE PRODU CT: This End -User Licens e Agreement (“EULA”) is a contract between (a) you (either an individual or the entity yo u represent) and (b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“S oftware”). This EULA does not ap ...

  • HP LASERJET PRO CP1020 - page 158

    Software will agree to this EULA. Upon transfer of the H P Software , your license is automatically terminated. b. Restrictions. You may not rent, lease or lend the HP So ftware or Use the HP Software for commerc ial timesharing or bureau use. You may not sublicense , assign or otherwise transf er the HP Software except as express ly pro vided in t ...

  • HP LASERJET PRO CP1020 - page 159

    OpenSSL This product includes software developed by th e OpenSSL Project for use in the OpenSSL Toolkit (http://www.ope nssl.org/) THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJE CT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, B UT NO T LIMITED TO, THE IMPLIED WARRANTIE S OF MERCHANTABILITY AND FITNESS FOR A PARTICUL AR PU ...

  • HP LASERJET PRO CP1020 - page 160

    Repack the prod uct If HP Customer Care determines that your product needs to be retur ne d to H P for repair, follo w these steps to rep ack the product before shipping it. CAUTION: Shipping damage as a result of inadequate packing is the customer’s responsibility. 1. Remove and retain the print cartridges. CAUTION: It is extremely important to ...

  • HP LASERJET PRO CP1020 - page 161

    C Speci ficatio ns ● Physical specifications ● Power consumption, electrical specif ications, and acoustic emissions ● Environmental specifications ENWW 14 9 ...

  • HP LASERJET PRO CP1020 - page 162

    Physical spe cifications Table C-1 Phys ical sp ecific ations 1 Specifi cation HP LaserJe t Pro CP1020 Color Printer Ser ies Product weight 11.6 kg (25.6 lb) Product height 222.8 mm (8.77 i n) Product depth 410.2 mm (16.15 in) Product width 399.6 mm (15.73 in) 1 Value s are based o n pre limina r y d a ta . See w ww.hp. com/ support/ljcp1020series ...

  • HP LASERJET PRO CP1020 - page 163

    D Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity (base models) ● Declaration of co nformity (wireless models) ● Safety s tatements ● Additional statements for wireless products ENWW 15 1 ...

  • HP LASERJET PRO CP1020 - page 164

    FCC regulations This equipment has been tested and found to comply with the limits for a Class B dig ital device, pursuant to Part 15 of the FC C rules. These li mits are designed to provide reasonable protection against harmful interference in a residential inst allation. This equipment generates, uses, and can radiate radio frequency energy. If t ...

  • HP LASERJET PRO CP1020 - page 165

    Envi ronmental pr oduct stewardship program Protecting the envi ronment Hewlett-Packard Company is committed to providing quality products in an environ mentally sound manner. This product has been designed with several attributes to minimize impacts on our env iron ment . Ozone produc tion This product generates no appreciab le ozone gas (O 3 ). P ...

  • HP LASERJET PRO CP1020 - page 166

    of waste from landfills. S ince this cartridge is bein g recycled and used in new materials, it will not be returned to you. Thank you for being environmentally responsible! NOTE: Use the return label to re turn or iginal HP LaserJ et print cartridges only. Please do not use this label for HP inkjet cartridges, non-HP cartridges, refilled or remanu ...

  • HP LASERJET PRO CP1020 - page 167

    Non-U.S. return s To participate in HP Planet Partners return and recy cling program, just follow the simple directions in the recycling guide (fou nd inside the packaging of your new product supply item) or v isit www.hp. com/ recycle . Select y our country/r egion for informat io n on how to return your HP LaserJet printing supplies. Paper This p ...

  • HP LASERJET PRO CP1020 - page 168

    For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP’s commitment to the environmen t ● HP’s environmental management system ● HP’s end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.c om/ ...

  • HP LASERJET PRO CP1020 - page 169

    Declaration of c onformity (base models) Decl aratio n of Co nfor mity according to ISO/IEC 17050-1 and EN 17050-1 Manufac turer's Name: H ewlet t-Pack ard Inf ormat ion Tech nolo gy R&D (Shanghai) Co ., Ltd. DoC#: BOISB-1001-00-rel.4.0 Manufact urer's Ad dress: Bu ilding 6, No. 690 BiB o Road, Zhang Jiang, Sh anghai , China decla res ...

  • HP LASERJET PRO CP1020 - page 170

    Shang hai, C hina Decembe r 2010 For regulatory topics only , contact: Eur opean Con tact: Your Loca l Hewlett- Packar d Sales and Ser vice Off ice or Hewlett -Pack ard GmbH, Departmen t HQ- TRE / S tandards Europe, Herre nberger Straße 140, D-710 34 Böblingen (FAX: +49-7031-14-314 3) www.h p.eu/ cer tifica tes USA Contact: P roduct Regulations M ...

  • HP LASERJET PRO CP1020 - page 171

    Declaration of c onformity (wireless models) Decl aratio n of Co nfor mity according to ISO/IEC 17050-1 and EN 17050-1 Manufac turer's Name: H ewlet t-Pack ard Inf ormat ion Tech nolo gy R&D (Shanghai) Co ., Ltd. DoC#: BOISB-1001.01-rel.4.0 Manufact urer's Ad dress: Bu ilding 6, No. 690 BiB o Road, Zhang Jiang, Sh anghai , China decla ...

  • HP LASERJET PRO CP1020 - page 172

    This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may n ot caus e harm ful in terfer ence, and (2 ) this d evice must accept any i nterfe rence r eceived , incl uding inter feren ce that may c ause un desire d oper ation. 1. The product was tested in a typical configuration wit ...

  • HP LASERJET PRO CP1020 - page 173

    Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) o f the U.S. Food and Drug Administration h as implemented regulations for laser products manu factured since Aug ust 1, 1976. Compliance is mandatory for products ma rketed in the United States . The device is certified a s a “Class 1” laser product under the ...

  • HP LASERJET PRO CP1020 - page 174

    EMC statement (Korea) 162 Appendix D Regulatory in formation ENWW ...

  • HP LASERJET PRO CP1020 - page 175

    Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser A pparat HP Professional LaserJet CP1020, CP10 20nw, laserk irjoitin on käyttäjän kannalta tur vallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen su ojakotelointi estää lasersäteen pääsyn laitteen ulkopuol elle. Laitteen turvallisu usluokka on määrite tty standa ...

  • HP LASERJET PRO CP1020 - page 176

    Substances Table (China) Restriction on Ha zardous Su bstances statement (Turkey) Türkiye Cumhuriyeti: EEE Y önetmeli ğ ine Uygundur 164 Appendix D Regulatory in formation ENWW ...

  • HP LASERJET PRO CP1020 - page 177

    Additional statements for wireless products FCC compliance statement—Un ited States Exposure to radio frequency radiation CAUTION: The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential f or human contact during normal operation is m ...

  • HP LASERJET PRO CP1020 - page 178

    Netherlands, Norway, Poland, P o rtugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, and United Kingdom. Notice for use in France For 2.4 GHz Wireless LAN operation of this produc t certain restrictions apply: This equipment may be used i ndoor for the entire 2400-2 483.5 MHz freque ncy band (channel s 1-13). For outdoor use, on ...

  • HP LASERJET PRO CP1020 - page 179

    Vie tnam Te lecom w ired ma rking for IC TQC T ype app roved prod ucts ENWW Additional statements for wireless products 167 ...

  • HP LASERJET PRO CP1020 - page 180

    168 Appendix D Regulatory in formation ENWW ...

  • HP LASERJET PRO CP1020 - page 181

    Index Symbols/N umerics 2-sided printing Windows 53 A accessorie s ordering 13 7, 138 part numbers 138 acoustic specifications 150 ad-hoc wireless network description 32 altitude specifications 150 anticounterfeit supplies 87 B batteries included 155 bins, output jams, cleari ng 115 booklets printing (Windows) 68 C calibrating color 122 Canadian DO ...

  • HP LASERJET PRO CP1020 - page 182

    environment specifications 150 environmental features 2 environmental stewardship pro gram 1 53 ePrint AirPrint 72 HP Cloud P rint 70 HP Dir ect Pri nt 71 errors software 133 European Union, waste disposal 155 EWS. See embedded Web server F Finnish laser safety statement 163 firewall 29 first page use diffe rent paper 20 forms printing (Windows) 61 ...

  • HP LASERJET PRO CP1020 - page 183

    O online support 147 opening printer drivers (Windows) 47 operating environment specifications 150 operating systems supported 14 operating systems Windows, supp or ted 8 operating syste ms, networks 24 ordering part numbers for 138 supplies and accessories 138 ordering supplies Web sites 137 orientation changing (Windows) 57 paper, while loading 4 ...

  • HP LASERJET PRO CP1020 - page 184

    shortcuts (Windows) creat ing 50 usi ng 49 size specifications, product 150 software HP Ut ility 18 installing, USB connections 25 installing, wired networks 1 5, 29 problems 133 software license agreement 145 supported operating systems 14 supported Windows operating systems 8 uninstalling for Windows 11 uninstalling Mac 16 solving direct-connect ...

  • HP LASERJET PRO CP1020 - page 185

    ...

  • HP LASERJET PRO CP1020 - page 186

    © 20 1 1 H e wlett-P ack ard De velopment Co mpany , L.P . www .hp.com *CE913-90979* *CE913-90979* CE913-90979 ...

Manufacturer HP Category Printer

Documents that we receive from a manufacturer of a HP LASERJET PRO CP1020 can be divided into several groups. They are, among others:
- HP technical drawings
- LASERJET PRO CP1020 manuals
- HP product data sheets
- information booklets
- or energy labels HP LASERJET PRO CP1020
All of them are important, but the most important information from the point of view of use of the device are in the user manual HP LASERJET PRO CP1020.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals HP LASERJET PRO CP1020, service manual, brief instructions and user manuals HP LASERJET PRO CP1020. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product HP LASERJET PRO CP1020.

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A complete manual for the device HP LASERJET PRO CP1020, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use HP LASERJET PRO CP1020 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of HP LASERJET PRO CP1020.

A complete HP manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual HP LASERJET PRO CP1020 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the HP LASERJET PRO CP1020, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the HP LASERJET PRO CP1020, that we can find in the current document
3. Tips how to use the basic functions of the device HP LASERJET PRO CP1020 - which should help us in our first steps of using HP LASERJET PRO CP1020
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with HP LASERJET PRO CP1020
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of HP LASERJET PRO CP1020 in a specific country, if it was not possible to solve the problem on our own.

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