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Manual Polycom RAS200A

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  • Polycom RAS200A - page 1

    Polycom RAS200A Administrator ’ s Guide V ersion 1.0.0 August 2006 P/N 3725-18101-001B ...

  • Polycom RAS200A - page 2

    Trademark Informati on Polycom®, the Polycom logo design, SoundS tation®, SoundS t ation VTX 1000®, ViaVideo®, ViewS t ation®, and Vo r t e x ® are registered tradema rks of Polycom, Inc. Conference Composer™, Glob al Management System™, ImageShare™, iPower™, MGC™, PathNavigator™, Pe ople+Content™, Powe rCam™, Pro-Moti on™, ...

  • Polycom RAS200A - page 3

    Contents iii Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Documentation Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . -v Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . -v Conta ...

  • Polycom RAS200A - page 4

    Administrator’s Guide iv Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 ...

  • Polycom RAS200A - page 5

    v About This Guide This document, Polycom RAS200A Administrator’s Guide , describes how to configure, maintain, and troubleshoot er rors for the Polycom RAS200A server. Documentation Resour ces In addition to this guide, the availa ble docum entation that describes the Polycom RAS200A server includes: • Polycom RAS200A Getting Started Guide • ...

  • Polycom RAS200A - page 6

    Polycom RAS200A Administrator’ s Guide vi Contacting Polycom T echnical Support For additional help, contact your Polycom Administrator or Polycom Technical Support at one of the following: • 1-800-POLYCOM • 408-474-2050 • techsupport@polycom.com ...

  • Polycom RAS200A - page 7

    1 - 1 1 Overview of Polycom RAS200A The Polycom RAS200A server provides a video conferencing management application that enables video commu nications in point-to-point and multipoint video conferences. Featur es and Capabilities The Polycom RAS200A has the foll owing features and capabilities • Registration, maintenance, and ma nagement of VSX a ...

  • Polycom RAS200A - page 8

    Administrator’s Guide 1 - 2 ...

  • Polycom RAS200A - page 9

    2 - 1 2 Configuring the Polycom RAS200A This chapter describes how to configure the Polycom RAS200A. Logging In You access the Polycom RAS200A thro ugh Micros oft Interne t Explorer. T o access the Polycom RAS200A 1. Launch Internet Explorer. 2. Type the IP address of the syste m in the Address line, and press En ter . For example: http://YOUR_SERV ...

  • Polycom RAS200A - page 10

    Administrator’s Guide 2 - 2 Figure 2-1 Login Screen T o log out of Polycom RAS200A >> Click the red arrow, , in the upper-right corner of the screen. Entering Licensing Information The Polycom RAS200A server includes a tr ial license for 50 seats, which allows you to start using the product immediately. The trial license is valid for up to ...

  • Polycom RAS200A - page 11

    Configuring the Polycom RAS200A 2 - 3 7. When the license number appears, record it. __________-_____ _____-_________-_______ ____ __________-_____ _____-_________-_______ ____ T o enter the license number in Polycom RAS200A 1. Go to System Setup > Li censing . 2. On the Licensing screen, enter the new license number and serial number, and click ...

  • Polycom RAS200A - page 12

    Administrator’s Guide 2 - 4 Figure 2-3 Ch ange Password Screen V iewing or Changing Profiles The Polycom RAS200A uses a profile to create conferences on the MGC and can create a profile automatically when you add an MGC to the Polycom RAS200A. Note: You can only view or change the profile name. T o view or change the curr ent pr ofile name 1. Go ...

  • Polycom RAS200A - page 13

    Configuring the Polycom RAS200A 2 - 5 Figure 2-4 Profiles Screen Changing System Settings You can modify Polycom RAS200A system settings. T o change Polycom RAS200A settings 1. Go to System Setup > Sy stem Settings . 2. On the System Settings screen, enter required changes and click Update . Figure 2-5 System Settings Screen Note: If you change ...

  • Polycom RAS200A - page 14

    Administrator’s Guide 2 - 6 In this screen, you specify the following informati on: Setting up MGC Devices To monitor and manage MGC devices, you must add them to the Polycom RAS200A server. T o add MGC devices 1. Go to Directory Setup > Devi ces . The List of MGC Devices scr een appears. In this screen, you can add, change, delete, and update ...

  • Polycom RAS200A - page 15

    Configuring the Polycom RAS200A 2 - 7 Figure 2-6 List of MGC Devices Scre en 2. Click Add . The Add Device screen appears. Figure 2-7 Add Device Screen 3. In the Device Name field, e nter the name of the MGC. 4. In the IP Address field, e nter the IP address of the MGC con troller. ...

  • Polycom RAS200A - page 16

    Administrator’s Guide 2 - 8 5. In the Admin User ID field, enter th e administrative user’s login ID for the MGC. 6. In the Password field, enter the passw ord of the administrative user for the MGC. 7. In the Priority drop-down list, select High, Medium, or Low. The priority specifies the order of M GCs to use when you have multiple M GCs. Fiv ...

  • Polycom RAS200A - page 17

    Configuring the Polycom RAS200A 2 - 9 Deleting MGC Devices When you no longer use a specified MGC, you can dele te it from your network. T o delete MGC devices 1. Go to Directory Setup > Devi ces . 2. In the Li st of Devi ces screen , select the device you wa nt to rem ove and click Delete . A confirmation message asks whether you want t o delet ...

  • Polycom RAS200A - page 18

    Administrator’s Guide 2 - 10 ...

  • Polycom RAS200A - page 19

    3 - 1 3 Maintaining the Polycom RAS200A This chapter describes how to maintain the Polycom RAS200A server. Shutting Down the Server If you need to shut down the Polycom RAS200A system, turn off the power with the button on the front panel or use re m o t e a c c e s s t o s h u t d o w n t h e s e r v e r gracefully. Rebooting the Server You can re ...

  • Polycom RAS200A - page 20

    Administrator’s Guide 3 - 2 2. Click Reset Server . A confirmation message appears asking whether you want to reboot the server. The following warning message appears. Figure 3-2 Warning Message 3. Select Continue. The system automatically reboots. Downloading Log Files You can download log files to send to Polycom Technical Support for troublesh ...

  • Polycom RAS200A - page 21

    Maintaining the Polycom RAS200A 3 - 3 — If you ordered a CD-ROM, insert it in the CD drive. The insta llation process should start automatically. 2. Follow the on-screen inst ructions in the Installa tion wizard to complete the upgrade installat ion. Performing a Factory Reset A factory reset returns the system to its original state, without any ...

  • Polycom RAS200A - page 22

    Administrator’s Guide 3 - 4 T o start th is utility >> On the server’s d esktop, double-click the RAS200ABackupRestore.exe file. The Polycom RAS200A Backup and Restore U tility dialog box appears. The top half enables you to back up the databas e. For instructions, see Backing up the Database . The bottom half enables you to restore the d ...

  • Polycom RAS200A - page 23

    Maintaining the Polycom RAS200A 3 - 5 4. If an error message appears, retr y the backup procedure. 5. If the error message reappears, contac t Polycom Technical Support. Restoring the Database Before you start the restoration process, co mplete the following: • Lock the database to prevent access during the restoration process.: • Stop the Poly ...

  • Polycom RAS200A - page 24

    Administrator’s Guide 3 - 6 ...

  • Polycom RAS200A - page 25

    4 - 1 4 T roubleshooting This chapter describes how to troubleshoot problems on the Polycom RAS200A server. Checking the Server S tatus On the Login screen, make sure the stat us of the Polycom RAS200A system is “Ready.” If the status is “Not Ready,” click the Status link. The server’s status should change to “Ready” in about five min ...

  • Polycom RAS200A - page 26

    Administrator’s Guide 4 - 2 Figure 4-1 Polycom RAS200A Failure Viewer Utility Screen 2. The default path for the log file appears in the Input Log File field. To select a different input log fi le, click Browse . 3. Enter the requested information in the Filtering Options section. 4. Click Show Log to display the li st of errors bas ed on the spe ...

  • Polycom RAS200A - page 27

    Administrator ’ s Guide Index–1 Index B backup and restore utilit y 3-3 C changing the password 2-3 contacting Polycom Technical Support -vi conventions in documentation -v creating conferences 2-4 D database backing up 3-4 restoring 3-5 database maintenance 3-3 device documentation downloading 2-1 documentation resources -v downloading device ...

  • Polycom RAS200A - page 28

    Index Index-2 ...

Manufacturer Polycom Category Server

Documents that we receive from a manufacturer of a Polycom RAS200A can be divided into several groups. They are, among others:
- Polycom technical drawings
- RAS200A manuals
- Polycom product data sheets
- information booklets
- or energy labels Polycom RAS200A
All of them are important, but the most important information from the point of view of use of the device are in the user manual Polycom RAS200A.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Polycom RAS200A, service manual, brief instructions and user manuals Polycom RAS200A. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Polycom RAS200A.

Similar manuals

A complete manual for the device Polycom RAS200A, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Polycom RAS200A by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Polycom RAS200A.

A complete Polycom manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Polycom RAS200A - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Polycom RAS200A, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Polycom RAS200A, that we can find in the current document
3. Tips how to use the basic functions of the device Polycom RAS200A - which should help us in our first steps of using Polycom RAS200A
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Polycom RAS200A
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Polycom RAS200A in a specific country, if it was not possible to solve the problem on our own.

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