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Manual Avaya 4600 Series

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  • Avaya 4600 Series - page 1

    4600 Series IP T elephone LAN Administrator’ s Guide 555-233-507 Issue 1.7 July 2002 ...

  • Avaya 4600 Series - page 2

    ...

  • Avaya 4600 Series - page 3

    Copyright 2002, A vaya Inc. All Rights Reserved, Printed in U.S.A. Notice Every effort was made to ensure th at the informatio n in this book was complete and accurate at th e time of printing. However, information is s ubject to change. A vaya W eb Page The world wide web home page fo r A vaya is: http://www .avaya.com Preventing T oll Fraud T oll ...

  • Avaya 4600 Series - page 4

    Obtaining Products T o learn more about A vaya products and to order prod ucts, access the A vaya web site at http://www .avaya.com. Or cal l the following number s: customers 1 800 451 2100, account executives 1 888 778 1880 (voice) or 1 888 77 8 1881 (fax). European Union Decla ration of Conformity The “CE” mark af fixed to th e equipment mea ...

  • Avaya 4600 Series - page 5

    4600 Series IP T elephone LAN Administrator ’ s Guide T able of Contents TOC v 1 Introduction About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Docum ...

  • Avaya 4600 Series - page 6

    4600 Series IP T elephone LAN Administr at or’ s Guide vi TOC ■ Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 ■ WAN Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 ■ DHCP and TFTP Servers . . ...

  • Avaya 4600 Series - page 7

    T able of Co ntents TOC vii ■ DNS Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24 ■ Customizing the Site-Specific Option Number (SSON) . . . . . . . . . . . . . . . . . . . . . 4-25 ■ Entering Options via the Teleph one Dialpad . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Avaya 4600 Series - page 8

    4600 Series IP T elephone LAN Administr at or’ s Guide viii TOC Appendix C: Creating Websi tes for the 4620 IP Telephone Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C -1 General Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Avaya 4600 Series - page 9

    About This Guide 1-1 1 Introduction 1 P r o g r a m About This Guide 1 This guide provides a description of V oice over IP , describes how to administer the DHCP and TFTP servers and covers how to trouble s hoot operational pro blems with the 4600 Series IP T elephones and the servers. The 4600 Series IP T elephone product line is a supplement to A ...

  • Avaya 4600 Series - page 10

    4600 Series IP T elephone LA N Administrator’s Guide Document Organization 1-2 Document Organization 1 The guide cont ains the following sections: Change History 1 Chapter 1, Introduction Provides an overview of the 4600 Series IP Telephone Administrator’s do cument. Chapter 2, Overview of Voice over IP (VoIP) Describes VoIP and factors infl ue ...

  • Avaya 4600 Series - page 11

    Introduction Document Or ganization 1-3 T erms Used in Th is Guide 1 802.1p 802.1Q 802.1Q defines a layer 2 frame structure that supports VLAN identification and a QoS mech an ism usually refe rred to as 802.1p, but the content of 80 2.1p is now incorporated in 802.1D. ARP Address Resolution Protocol, used to verify that the IP addr ess provided by ...

  • Avaya 4600 Series - page 12

    4600 Series IP T elephone LA N Administrator’s Guide Document Organization 1-4 Conventions Used in This Guide 1 This guide uses the following textual, symbolic, a nd typographic conven tions to help you interpre t informati on. Symbolic Conventions 1 CAUTION: This symbol is used to emphasize possible harm to sof tware, possible loss of data, or p ...

  • Avaya 4600 Series - page 13

    Introduction Online Documentation 1-5 Online Documentation 1 The online document ation for the 4600 Series IP T elephones is locate d at the following URL: http://www .avaya.com/support Related Documents 1 ■ DEFINITY ® Document ation Release 8.4 This CD contains docume ntation that describes, am ong other things , how to administe r a DEFINITY s ...

  • Avaya 4600 Series - page 14

    4600 Series IP T elephone LA N Administrator’s Guide Related Documents 1-6 ■ 4606 IP T elephon e User Guide (555-233- 765) (Int’l 555-233-769) This document provides det ailed information abou t using the 4606 IP T elephone. ■ 4612 IP T elephon e User Guide (555-233- 766) (Int’l 555-233-770) This document provides det ailed information ab ...

  • Avaya 4600 Series - page 15

    Introduction Related Documents 1-7 DHCP Options and BOOT P V e ndor Extensions , March 1997, b y S. Alexander and R. Droms (RFC 2132) RTP: A T ransport Protocol for Re al-T ime Applications (RTP/RTCP) , January 1996, by H. Schulzrinne, S. Casner , R. Frederick, V . Jacobson (RFC 1889) Definition of the Differentiated Services Fiel d (DS Field) in t ...

  • Avaya 4600 Series - page 16

    4600 Series IP T elephone LA N Administrator’s Guide Customer Support 1-8 ISO/IEC, ANSI/IEEE Documents 1 The following document s are available for a fee from the ISO/IEC st andards web site: http:/ /www .iec.ch. International S tandard ISO/IEC 8802-2:1998 ANSI /IEEE St d 802.2, 1998 Edition, Information technology - T elecommunication s and info ...

  • Avaya 4600 Series - page 17

    Introduction 2-1 2 Overview of V oice over IP (V oIP) 2 P I n Intr oduction 2 This chapter describes th e differences betwee n data and voice n etworks, and t he factors tha t influence the perform ance of V oIP . The installation and adm inistration of 4600 Series I P T elephones on DEFINITY ® servers, and the installation and configuration of DH ...

  • Avaya 4600 Series - page 18

    4600 Series IP T elephone LA N Administrator’s Guide Overview of Voice over IP 2-2 ■ Routing is related to addressing and all ows connections to be esta blished between endpoints. Though these functions a r e common to da ta an d vo ice networks, the implement ations differ . Delay and Jitter 2 Data traf fic is generally short and comes in burs ...

  • Avaya 4600 Series - page 19

    Overview of V o ice over IP (V oIP) Overview of Voice over IP 2-3 V oice Coding S tandards 2 There are a number of vo ice coding standa rds. The Avaya 4600 Series IP T elephones of fer the options described below . G .71 1, which describes the 64 kbp s PCM voice coding technique. G .71 1-encoded vo ice is already in the correct format for digit al ...

  • Avaya 4600 Series - page 20

    4600 Series IP T elephone LA N Administrator’s Guide SNMP 2-4 NA T 2 A Network Address T ranslator is an application that can be administered betwe en your network and the Internet. The NA T translates network layer IP addresses so your local intranet IP addresses can duplicate glob al, Internet addresse s. A det ailed discussion of NA T is beyon ...

  • Avaya 4600 Series - page 21

    Overview of V o ice over IP (V oIP) Network Asse ssment 2-5 More information a bout SNMP and MIBs can be fou nd in the IETF references listed in Chapter 1, Related Documents . Appendix A of this LAN Administration Guid e lists the Custom MIB, which is also available for download in *.txt format on the Avaya supp ort website. Network Assessment 2 Th ...

  • Avaya 4600 Series - page 22

    4600 Series IP T elephone LA N Administrator’s Guide Suggestions fo r Installation and Con figuration 2-6 All 4600 Series IP T elephones support the tools "ping" and "tracero ute." These are st andard LAN/ W AN tools for identifying whether two points on a network can co mmunicate with each other , and what path a sample co mm ...

  • Avaya 4600 Series - page 23

    Overview of V o ice over IP (V oIP) 4600 Series IP Te lephones 2-7 4600 Series IP T elephones 2 Dual Connection Architectur e 2 Releases 1.0 and 1.1 of the 4600 Series IP T e lephones use dual connection archite cture to communicate with the DEFINITY ® or MultiV ant age TM switch . In the dual connectio n architecture, two station extensio ns must ...

  • Avaya 4600 Series - page 24

    4600 Series IP T elephone LA N Administrator’s Guide Initialization Process 2-8 ■ IP Address of the TFTP server ■ The subnet mask ■ IP Address of the router Y ou should administer the LAN so that every IP T elephone can access a DHCP server with the above informatio n. The IP T elephone will not function without an IP address. The failure o ...

  • Avaya 4600 Series - page 25

    Overview of V o ice over IP (V oIP) Initialization Process 2-9 S tep 3: T elephone and TFTP Server 2 The telephone queries the TFTP se rver , which transmits a script file to the telephone. Th is script file, at a minimum, tells the telephone which app lication file the telephone should be using (the application file is the software that has the te ...

  • Avaya 4600 Series - page 26

    4600 Series IP T elephone LA N Administrator’s Guide Initialization Process 2-10 ...

  • Avaya 4600 Series - page 27

    Introduction 3-1 3 Requir ements 3 P r o g r a m Intr oduction 3 The 4600 Series IP T elephones use Internet Prot ocol ( IP) technology with Ethernet line interfaces. The IP telephones supplement the existing DEFINITY ® /MultiV antage TM IP Solutions platform. This feature provides the user with t he cap ability to natively administ er and maintai ...

  • Avaya 4600 Series - page 28

    4600 Series IP T elephone LA N Administrator’s Guide Hardware Requirements 3-2 ■ The following two circuit packs must be resident on the PBX server used to support the IP telephones: — TN2302 AP Media Processor circu it pack converts the audio levels for the IP telephone to audio levels for DCP phones when IP phones ar e used in a call with n ...

  • Avaya 4600 Series - page 29

    Requirements Software Requirements 3-3 Software Requir ements 3 The following sof t ware is required for 4600 Series IP T elephones to work properly . ■ DEFINITY ® /MultiV antage TM Release 8 .4 or later software, as app ropriate. The H.323 and IP station customer options must be turned on. ■ The DHCP server and applic ation should be installe ...

  • Avaya 4600 Series - page 30

    4600 Series IP T elephone LA N Administrator’s Guide Software Requirements 3-4 Figure 3-1. Sample Configuration Using 4600 Series IP T elephones ...

  • Avaya 4600 Series - page 31

    Introduction 4-1 4 Server Administration 4 P I n Introduction 4 When a 4600 Series IP T eleph one is plugge d in and powered, it automatically n egotiates with its associated LAN to determine the Ethernet speed. F rom that point on, th e act ions tak en b y the phone depend in large par t on the actio n take n in the netw ork bef ore the phone is i ...

  • Avaya 4600 Series - page 32

    4600 Series IP T elephone LAN Administr at or’ s Guide Introductio n 4-2 T able 4-1. Administration Alte rnatives a nd Options f or 4600 Series IP T elephones P a rameter(s) Administrative Mechanisms For More Inf ormation See: Telephone Administration Call Server Administering 4600 Ser i es IP Telephones on DEFINITY ® / MultiVantage™ Server s ...

  • Avaya 4600 Series - page 33

    Ser v er Administration Introduction 4-3 General inf or mation about administering DHCP servers is cov ered in DHCP and TFTP on page 4-4, especially DHCP on page 4-6. G eneral information about administering TFTP server s is covered in DHCP and TFTP on page 4-4, especially TFT P on page 4-17. Once you are familiar with that material, you will be ab ...

  • Avaya 4600 Series - page 34

    4600 Series IP T elephone LAN Administr at or’ s Guide Administering 4600 Ser i es IP Telephones on DEFINITY ® /Mu ltiVantage™ Servers 4-4 Administering 4600 Seri es IP T elephones on DEFINITY ® /MultiV antage™ Servers 4 DEFINITY ® Release 8.4 4 DEFINITY ® Release 8.4 su ppor ts the 4612 and 4624 I P T elephones. The 4612 and 4624 IP T el ...

  • Avaya 4600 Series - page 35

    Ser v er Administration Software Checklist 4-5 Software Checklist 4 Please make sure tha t you hav e purcha sed and/or own licen ses to insta ll and use the DHCP server and TF TP ser ver softw are. W ARNING: The circuitry in the 4600 Series IP T elephones reserves IP addresses of the f orm 192.168.2. x f o r inter nal communications. The te lephone ...

  • Avaya 4600 Series - page 36

    4600 Series IP T elephone LAN Administr at or’ s Guide DHCP 4-6 The TFTP server file path is the “root” director y used for all transf er s by the ser ver . This is the def ault director y which all files will be uploaded to or downloaded fr om. In configurations where the upgr a de scr ipt and application files ar e in t h e def ault directo ...

  • Avaya 4600 Series - page 37

    Ser v er Administration DHCP 4-7 Any other DHCP application may w o rk. It is the customer’ s responsibility to install and configure the DHCP se r ver correctly . This document is limited to describing a gener ic administration that will work wit h the 4600 Ser ies IP T elephones. DHCP Generic Setup 4 Set up of a DHCP ser v er inv olv es th e fo ...

  • Avaya 4600 Series - page 38

    4600 Series IP T elephone LAN Administr at or’ s Guide DHCP 4-8 MCIP ADD={list of DN S names},MCPOR T=yyy y , TFTPSR VR={list of DNS names},TFTPDIR=<path> Where xxx.xxx.xxx.xxx is one or more IP addresses f or DEFINITY ® /Multi V antage TM CLAN IP boards, yyyy is the DEFINI TY/ MultiV antage CLAN por t (1719), zzz.zzz.zzz.zzz is one or mor ...

  • Avaya 4600 Series - page 39

    Ser v er Administration DHCP 4-9 The 4600 Series IP T elephone sets the indicated system v alues to the v alues of the indicated fields of the DHCP A CK message as indicated in T abl e 4-3. The remainder of this section describes some common DHCP se r v er s. W indows NT 4.0 DHCP Server 4 This section contains details on how t o v erify and configu ...

  • Avaya 4600 Series - page 40

    4600 Series IP T elephone LAN Administr at or’ s Guide DHCP 4-10 In addition, the DHCP server can assign configuration pa rameters to a client, and these can be specified f or each individual DHCP scope. Setting up of the Win dows NT 4.0 DHCP server , requires the f ollowing steps . 1. Creating a DHCP scope for the IP T elephones. 2. Editing cu s ...

  • Avaya 4600 Series - page 41

    Ser v er Administration DHCP 4-11 Y ou should e xclude the ranges 135 .254.76.81 to 135.254.76. 89 and 135.254.76.201 to 135.254.76 .224. 5. Under Lease Duration , select the Limited T o option and set the lease dur ation to the maximu m. 6. Enter a sensib le name f or the Name field, such as “DEFINITY IP T elephones . ” 7. Click OK . A dialog ...

  • Avaya 4600 Series - page 42

    4600 Series IP T elephone LAN Administr at or’ s Guide DHCP 4-12 4. Click the Ad d button. 5. Select option 003 from the Unused Options List. 6. Click the Ad d button. 7. Click the OK button. 8. Chose the Glob al parameter under DHCP Comme nts. 9. Select the 176 op tion that y ou created from Unused Option List. 10. Click the Add button. 11. Clic ...

  • Avaya 4600 Series - page 43

    Ser v er Administration DHCP 4-13 4. V erify that the V alue String box contains the corr ect string from DHCP Generic Setup on pag e 4-7. If not, update the str ing and click the OK button. V erify the Global Option, 176 46XXOPTION 4 1. Select Global under DHCP OPTIONS . 2. In the Acti ve Options : scroll list, click 176 46XXOPT IO N . 3. Click th ...

  • Avaya 4600 Series - page 44

    4600 Series IP T elephone LAN Administr at or’ s Guide DHCP 4-14 7. Define th e r ange of IP addresses used b y the IP telephones listed in item 7 in T ab l e 4-2· The Star t IP Address should be the first I P address av ailab l e to the IP telephones . The End IP Address should be the last I P address a vailab le to the I P telephones . 8. Y ou ...

  • Avaya 4600 Series - page 45

    Ser v er Administration DHCP 4-15 12. Click the No, I will acti vate this scope later radio button. The Router (Def ault Gatew ay) dial og bo x is displa yed. 13. F or each router or def ault gatew ay , enter the IP addr ess and click the Ad d button. When you are done, click the Next button. The Completing the Ne w Scope Wizard dialog bo x is disp ...

  • Avaya 4600 Series - page 46

    4600 Series IP T elephone LAN Administr at or’ s Guide DHCP 4-16 9. Click the OK button. The Predefined Optio ns and V alues dialog bo x is closed, lea ving the DHCP dialog bo x enab led. 10. Expand the ne wly created scope to re v eal its Scope Options . 11. Click Scope Options and select Action->Configure Op tions from the me nu. 12. In the ...

  • Avaya 4600 Series - page 47

    Ser v er Administration TFTP 4-17 TFTP 4 This section describes how to se t up a TFTP server f or downloading so ftw are upda tes to the 46 00 Series IP T elephones . W ARNING: The files defined b y the TFTP ser v er configura tion ha v e t o be accessible from all IP T elephones. Ensur e that the filenam es match the names in the upg rade script, ...

  • Avaya 4600 Series - page 48

    4600 Series IP T elephone LAN Administr at or’ s Guide 4600 Series I P Telephone Scri pts and Application Fil es 4-18 2. Select System->Setup . 3. Enter the f ollowing values: On the Outboun d tab page: 1. The Outbound pa th should be the TFTP file path as recorded in T able 4-2, Required Network Inf or mation Before Installation - P er DHCP S ...

  • Avaya 4600 Series - page 49

    Ser v er Administration 4600 Series IP Telephone Scrip t s and Application Files 4-19 where parameter_name and val ue are as defined in T ab les 4-4, 4-5, and 4 - 6. In valid v alues cause the specif ied va l ue to be ignored f or the associated parameter_name ; the def ault value is retained.. T able 4-4 lis ts the parameter s, descriptions, and a ...

  • Avaya 4600 Series - page 50

    4600 Series IP T elephone LAN Administr at or’ s Guide QoS 4-20 #GETAPP IF $MODEL4 SEQ 4630D01A GOTO SCREENSETS IF $MODEL4 SEQ 4624D01A GOTO BIGSETS IF $MODEL4 SEQ 4612D01A GOTO BIGSETS IF $MODEL4 SEQ 4606D01A GOTO SMALLSETS #SCREENSETS SET APPNAME 4630_000301.BIN GOTO END #BIGSETS SET APPNAME 4624_000301.BIN GOTO END #SMALLSETS SET APPNAME 4606_ ...

  • Avaya 4600 Series - page 51

    Ser v er Administration QoS 4-21 ■ 1: Back ground tr affic such as bulk data tr ansf ers and backups T o suppor t IEEE 802.1D/Q, the 4600 Series IP T elephones can be administ ered either fro m the network, via appropriate a dministration of the DHCP or TFTP server s, or at t he telephone itself , via dialpad input. Spe cific implementation detai ...

  • Avaya 4600 Series - page 52

    4600 Series IP T elephone LAN Administr at or’ s Guide QoS 4-22 encodings that do not t er minate in 000. The spec ific treatment intended b y these custom DSCPs will not necessarily be carr ied out by rout ers outside the customer’ s own network. T o suppor t DiffSer v , the 4600 Ser ies IP T elephones ar e ad m inis te re d at th e switch in ...

  • Avaya 4600 Series - page 53

    Ser v er Administration QoS 4-23 In addition , based on the current v alues f or the abov e paramet ers, t he Network A udio Quality Screen presents the user with a qualitativ e assessment of the ov erall audio quality cur rently be ing e xper ienced. This assessment is based on separ ate e valuations of the P ack et Loss and the total Network Dela ...

  • Avaya 4600 Series - page 54

    4600 Series IP T elephone LAN Administr at or’ s Guide Administering Optio ns for the 4600 Series IP Teleph ones 4-24 A to destination B), jitter , etc. R TCP itself does not impro ve QoS , b ut it provides inf o rmation to you to help identify wh ere prob lem areas might be. Y ou cannot chang e the telephone’ s RSVP or R TCP parameters directl ...

  • Avaya 4600 Series - page 55

    Ser v er Administration Administering Options fo r the 4600 Series IP Telephones 4-25 Customizing the Site-Specific Option Number (SSON) 4 As discussed in DHCP Gene r ic Setup on page 4-7, the SSON, defined to be 176 f or the 4600 Series IP T elephones, can be se t to a string. F or each system parameter listed in T ab le 4-4 that yo u want to incl ...

  • Avaya 4600 Series - page 56

    4600 Series IP T elephone LAN Administr at or’ s Guide Administering Optio ns for the 4600 Series IP Teleph ones 4-26 Customizing the 4630 IP T elephone 4 The 4630 IP T elephone has some uni que and powerful capabilities that tak e adv antage of its large displa y and access to LAN f acilities. If your or ganization has an LD AP-complia nt direct ...

  • Avaya 4600 Series - page 57

    Ser v er Administration Administering Options fo r the 4600 Series IP Telephones 4-27 T able 4-5. 4630 IP T elephone Customizable System P arameters b y Application P arameter Name Default V alue Status Description and V alue Range Phone Application Parame ter s: PHNEME RGNUM " " (Null) Optional Te xt string of a phone number to be di ale ...

  • Avaya 4600 Series - page 58

    4600 Series IP T elephone LAN Administr at or’ s Guide Administering Optio ns for the 4600 Series IP Teleph ones 4-28 DIRUSERID " " (Null) Optiona l Text string f or "Directory User ID," which sh ould be modified if the LDAP server requires a User ID and password fo r access to the Directory. DIRSRVRPWD " " (N ull) O ...

  • Avaya 4600 Series - page 59

    Ser v er Administration Administering Options fo r the 4600 Series IP Telephones 4-29 VMLHOME " " (Null) Mandatory Text string con taining the URL of the home pa ge f or the Voice Mail Application. Web Access Ap pl ic at io n Pa ra m e te r s: WEBHOME " " (Null) Mandatory Text string con taining the URL of the home pa ge f or th ...

  • Avaya 4600 Series - page 60

    4600 Series IP T elephone LAN Administr at or’ s Guide Administering Optio ns for the 4600 Series IP Teleph ones 4-30 4630 Backup/Restore 4 Backu p/Restore automatically sav es a phone’ s speed dial butt on lab els and options/ parameter settings . When the Aut omatic Bac k up option on a 4630 I P T elephone is set to "Y es" and the F ...

  • Avaya 4600 Series - page 61

    Ser v er Administration Administering Options fo r the 4600 Series IP Telephones 4-31 In addition to Speed Dial lab els and associated phone n u mbers, the f ollowing options and non- pass word paramete rs are sa v ed during a bac ku p: Setting/Parame ter Name Type Idle Timeout Option Keyboard Layout Option Click Feedback Option Edit Dialing Option ...

  • Avaya 4600 Series - page 62

    4600 Series IP T elephone LAN Administr at or’ s Guide Administering Optio ns for the 4600 Series IP Teleph ones 4-32 If the Automatic Backup option is set to "No," speed dial data, o ptions and parameter setting s are not sa v ed unless the user f orces a one-time bac kup via the appropriate option (as cov ered in "Chapter 8" ...

  • Avaya 4600 Series - page 63

    Ser v er Administration Administering Options fo r the 4600 Series IP Telephones 4-33 T able 4-6. 4620 IP T elephone Customizable System P arameter s P arameter Name Default V alue Status Description and V alue Range Web Access Ap pl ic at io n Pa ra m e te r s: WMLHOME " " (Null) Mandatory Text string con taining the URL of the home pa g ...

  • Avaya 4600 Series - page 64

    4600 Series IP T elephone LAN Administr at or’ s Guide Administering Optio ns for the 4600 Series IP Teleph ones 4-34 WMLCODING ASCII Optional Text str ing containing the coding to be used for characters entered in f or ms on web pages. Be sides the default, ot he r su pp or te d values include "L atin 1" and "Unicode". Note t ...

  • Avaya 4600 Series - page 65

    Introduction 5-1 5 T roubleshooting Guidelines 5 P Intr oduction 5 This chapter descr ibes problems tha t may occu r during operation of the 4600 Series IP T elephones and possible ways of resolving these prob lems. Err or Conditions 5 T able 5-1 below identifies some of the possible operational problems that might b e encountered after succe ssful ...

  • Avaya 4600 Series - page 66

    4600 Series IP T elephone LA N Administrator’s Guide Error Conditio ns 5-2 The telephone stops working in the middle of a call, AND No lights are lit on the phone and the display is not lit. CAUSE: Loss of power RESOLUTION: Check the connections between the telephone , the power supply, and the power jack. The telephone stops working in the middl ...

  • Avaya 4600 Series - page 67

    T roubleshooting Guidelines Error Conditions 5-3 The telephone had be en working, but does not work now, (continu ed) AND the telephone was recently moved. CAUSE: Loss of communication with the PBX. RESOLUTION: As above, but pay particular attention to the poss ibility that the telephone is being routed to a different DHCP server, or even a differe ...

  • Avaya 4600 Series - page 68

    4600 Series IP T elephone LA N Administrator’s Guide Error Conditio ns 5-4 the user exper iences sudden silences (gaps in speech), static, clipped or garbled speech, etc. CAUSE: Jitter, delay, dropped packets, etc. RESOLUTION: One or more Quality of Service (QoS) featur es should be implemente d in the network (See Chapter 3 of the 4600 Series IP ...

  • Avaya 4600 Series - page 69

    T roubleshooting Guidelines Error Conditions 5-5 The telephone works prope rly, except sidetone DTMF is not heard. CAUSE: PBX suppresses sidetone DTMF. RESOLUTION: On PBX administration, on the Chang e-System-Parameters screen, en able On-Hook Dialing. If the user has Hands-Fr ee Answer (HFA) and answers the call on the telephone’s speakerphone, ...

  • Avaya 4600 Series - page 70

    4600 Series IP T elephone LA N Administrator’s Guide Error Conditio ns 5-6 The TFTP script file is ignored or not used by the telephone AND the TFTP server is a LINUX or UNIX system. CAUSE: The telephone expects lines of the script file to terminate with a <Carriage Re turn><Line Feed>. Some UNIX applications only terminate lines with ...

  • Avaya 4600 Series - page 71

    T roubleshooting Guidelines Error Conditions 5-7 There are three ar eas where inst allers can troubles h oot problems before seeking assist ance from the system or LAN administrator: 1. Check the wiring (p ower and Ethernet) for the follo wing: ■ Whether all component s are plugged in correctly . ■ Check LAN connectivity in both directions to a ...

  • Avaya 4600 Series - page 72

    4600 Series IP T elephone LA N Administrator’s Guide The View Administrative Option 5-8 The V iew Administrative Option 5 If you are using static addr essing and encounter problems, use the following procedure to ve rify the current values of system parameters and file versions. 1. While the phone is on-hook and idle, press the following sequence ...

  • Avaya 4600 Series - page 73

    T roubleshooting Guidelines Error Messages 5-9 The names and values are displaye d in the following order: Err or Messages 5 The 4600 Series IP T elephones issue messages in English only . The IP T elephones also display messages from the switch, which out side the Un ited S tates may issue messages in th e local language. T able 5-2. Parameter V a ...

  • Avaya 4600 Series - page 74

    4600 Series IP T elephone LA N Administrator’s Guide Error Messages 5-10 DHCP: CONFLICT * to program CAUSE: At least one of the IP address offered by the DHCP server conflicts with another address. RESOLUTION: Review DHCP server administration to identify duplicate IP address(es) File too large Cannot save file CAUSE: The telephone does not have ...

  • Avaya 4600 Series - page 75

    T roubleshooting Guidelines Error Messages 5-11 System busy CAUSE: Most likely, the nu mber of IP endpoint s on the DEFINITY/MultiVantage is alr eady at maximum, Less likely, network resource is unavailable. RESOLUTION: The telephone was a ttempting to access a network resource (DHCP se rver, TFTP server, or the DEF I NITY/ MultiVantage) and was no ...

  • Avaya 4600 Series - page 76

    4600 Series IP T elephone LA N Administrator’s Guide Error Messages 5-12 Message light blinks on and off, and the teleph one did not complete registration. CAUSE: The telephone has a hardware fa ult. RESOLUTION: Replace the telephone. Password Error CAUSE: An invalid PBX Registration pa ssword has been entered. RESOLUTION: Re-enter the password i ...

  • Avaya 4600 Series - page 77

    T roubleshooting Guidelines Error Messages 5-13 T able 5-4. Possible Error Me ssages During 4630 Ba ckup/Restore Error Message Cause/Resolution Current options and Speed Dial entries have not yet been backed up . CAUSE: An attempt to save the current options and speed dial entries on the FTP se rver has not yet been made or is in progress. RESOLUTI ...

  • Avaya 4600 Series - page 78

    4600 Series IP T elephone LA N Administrator’s Guide Error Messages 5-14 ...

  • Avaya 4600 Series - page 79

    Avaya - 46xx IP Telep hone MIB A-1 A Appendix A: A vaya - 46xx IP T elephone MIB A vaya - 46xx IP T elephone MIB 5 A va ya-46 xxIPT elephone-MIB DEFINITIONS ::= BEGIN IMPORTS enter pr ises, OBJECT -TYPE, MODULE-IDENTITY , In teger32, IpAddress FROM SNMPv2-SMI Displa yString FRO M RFC1213-M IB ; endpointMIB MODULE-IDENTI TY LAST -UPD A TED "200 ...

  • Avaya 4600 Series - page 80

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-2 ipEndpointMIBs OBJECT IDENTIFIER :: = { a va yaMibs 69 } endptID OBJECT IDENTIFIER ::= { endpointMIB 1 } endptMARKET OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "ID designation. This variable retur ns a string sp ...

  • Avaya 4600 Series - page 81

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-3 endptMCI PINUSE OBJECT -TYPE SYNT AX IpAddre ss MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Call ser ver address. This variable retur ns a 4-oct et string specifying th e IP address o f the call ser ver currently in use. " ::= { endptID 4 } endptMCPORT OBJECT -T ...

  • Avaya 4600 Series - page 82

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-4 endptPWBCC O BJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "PWB comcode. This variable retur ns a str ing of up to 9 numer ical characters, specif ying the comc ode of the p rinted w iring boar d of the en dpoint.&q ...

  • Avaya 4600 Series - page 83

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-5 endptESPEED OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Eth er net interface speed. This variable retur ns a string specifying the endpoint's Ethernet interf ace speed in Mbps: '100', '10', or '0'. ...

  • Avaya 4600 Series - page 84

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-6 endptDHCPLEASERENEW OBJECT -TYPE SYNT AX Integer 32 MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Re new al t ime of IP ADD lease. This variable retur ns a n unsigned in teger specifyin g the length of tim e at which to r enew the IP ADD lea se.&qu ...

  • Avaya 4600 Series - page 85

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-7 endptGIPINUSE OBJECT -TYPE SYNT AX IpAddre ss MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Ro uter address. This variable retur ns a 4-oct et str ing spec ifying the IP address of the router c urrently in use." ::= { endptID 16 } endptNETMASK OBJECT -TYPE SYNT AX ...

  • Avaya 4600 Series - page 86

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-8 endptTFTPSR VR OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Lis t of TFTP ser ver addresses. This variable retur ns a sequence of IP addr ess es, in dotted-decimal or DNS f or mat and separated b y commas, of TFT ...

  • Avaya 4600 Series - page 87

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-9 endptAPPNAME OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Ap plication file ID . This variable retur ns a str ing spe cifying the syste m-specific app lication file that should be used f or telephone oper ation." ::= { endptID 2 ...

  • Avaya 4600 Series - page 88

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-10 endptHUBST A T OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS o bsolete DESCRIPTION "Hu b flag. This variable has been super seded by endptPHY 2ST A T ." ::= { endptID 25 } endptDSCP A UD OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-onl ...

  • Avaya 4600 Series - page 89

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-11 endptL2Q OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "8 02.1Q flag. This variable returns 0 if the Lay er 2 802 .1Q framing paramete r is currently O FF , else 1." ::= { endptID 28 } endptL2QA UD OBJECT -TYPE SYNT AX INTEGER MAX-ACCE ...

  • Avaya 4600 Series - page 90

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-12 endptL2QVL AN OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "VL AN Identifier . This variable retur ns an in teger between 0 and 4095 inclusiv e specifying the curren t Lay e r 2 802.1Q V LAN Identif ier value." :: ...

  • Avaya 4600 Series - page 91

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-13 endptDNSINUSE OBJECT -TYPE SYNT AX IpAddre ss MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "DNS ser ver address. This v a riable retur ns a 4-oct et strin g specifying th e IP address of the DNS ser ver currently in use." ::= { endptID 34 } endptDOMAIN OBJECT -TY ...

  • Avaya 4600 Series - page 92

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-14 endptPHY2ST A T OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Hu b flag. This variable retur ns 0 if the endp oint's secondar y E ther net interface is currentl y NO T enabled, else 1 ." ::= { endptID 37 } en ...

  • Avaya 4600 Series - page 93

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-15 endptDSPVERSION OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "DSP V e rsion. This variable retur ns a s tring of up to 10 chara cters, that identif ies the v ersion of the DSP firmware in the endpoint." ::= { endptID 40 } endptL ...

  • Avaya 4600 Series - page 94

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-16 endptA GC HAND OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Ha ndset AGC status. This v ar iable retur ns 1 if the endpoint's handset Automatic Gain Cont rol capability is currently enabled, else 0 ." ::= { ...

  • Avaya 4600 Series - page 95

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-17 endptNVMCIP ADD OBJ ECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "IP address of call server stored in Non-V olatile Memor y (NV M). This variable retur ns a 4-octe t string or DNS str ing. Def ault is Av ay aCallSer ver ." ::= { en ...

  • Avaya 4600 Series - page 96

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-18 endptNV GIP ADD OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "NVM Router addr ess. This variable retur ns a 4- octet string specifying the IP address o f the router as store d in NVM." ::= { endptNVM 4 } end ...

  • Avaya 4600 Series - page 97

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-19 endptNVSSON OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "NVM Site-specific op tion number . This variable retur ns an integer be tw een 128 and 254 inclusiv e, specify ing the SSON sto red in NVM. Th e default is 176." ::= { endptNVM ...

  • Avaya 4600 Series - page 98

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-20 endptNVDSCP A UD OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "NVM DSCP for audio . This variable specifies the Differentiated Ser v ices Code P oin t fo r audio stored in NV M (integer betwee n 0 and 63 inclusive).&qu ...

  • Avaya 4600 Series - page 99

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-21 endptNVL2QA UD OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "NVM A u dio pr iority . This variable retur ns an integer between 0 and 7 inclusiv e specifying the La yer 2 802.1 Q audio pr ior ity value stored in NVM. " ::= { endptNVM 1 ...

  • Avaya 4600 Series - page 100

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-22 endptNVPHY2ST A T OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "NVM Hub flag. This variable retur ns 0 if t he endp oint's secondar y E ther net inter f a ce parameter in NVM is NO T en abled, else 1." ::= { ...

  • Avaya 4600 Series - page 101

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-23 endptNV AGCHEAD OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "He adset AGC status. This v ar iable retur ns 1 if the endpoint's headset A u tomatic Gain Control capability in NVM is currently en abled, else 0." ::= { endptNVM 19} ...

  • Avaya 4600 Series - page 102

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-24 endptAPPINUSE OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Ap plication file name. This variable retur ns the n ame of the app lication file in th e endpoint." ::= { endptM aintenance 2 } endptAPPST A T OBJ ...

  • Avaya 4600 Series - page 103

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-25 endptPORT A UD OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "T ranspor t -la yer audio por t. This varia ble returns the e ndpoint's transpor t lay er por t number for audio , curre ntly in use." ::= { endptDEFIN ITY 1 } endptPOR ...

  • Avaya 4600 Series - page 104

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-26 endptFEPORT OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Audio endpoint por t number . This variable retur ns the far-end endpoint's transpor t layer por t number for audio, currently in use." ::= { endptDEF ...

  • Avaya 4600 Series - page 105

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-27 endptJCPC OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Jitt er compensatio n pack et count. This variable retur n s the Jitter com pensation pa ck et co unt currently in use (between 0 and 20, incl usive)." ::= { endptDEFIN ITY 7 } e ...

  • Avaya 4600 Series - page 106

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-28 endptL2QBBE OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "802.1Q BBE pr iority value. This v ar iable returns an int eger between 0 and 7 inc lusive specifying the far-end endpoint's Layer 2 Better than Best Ef f ...

  • Avaya 4600 Series - page 107

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-29 endptR TCPFLO W OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "RTCP Flowrate . This v ar iable return s an integer between 0 and 65335 inclusiv e specifying the RTCP flowr ate in milliseconds." ::= { endptDEFIN ITY 13 } endptRSVPCONT O ...

  • Avaya 4600 Series - page 108

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-30 endptRSVPR TR Y OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTIO N "RSVP F ailed Retr y flag. This variable retur ns 0 if the RSVP F ailed Retr y Reser v ation control status is off/dis abled, else 1." ::= { endptDEFIN ...

  • Avaya 4600 Series - page 109

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-31 endptDIRSR VR OBJECT -TYPE SYNT AX OCTET STRING MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "L D AP Ser ver address. This variable retur ns a 4-o ctet stri ng specifying the IP addres s of the LDAP server to be used for the phone's D irector y applica tion." ...

  • Avaya 4600 Series - page 110

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-32 endptDIR TELNUM OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Dir ector y Phone N umber Label. Th is variable return s a str ing spe cifying the LDAP Director y's T ele phone Numbe r Field Labe l, to be use ...

  • Avaya 4600 Series - page 111

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-33 endptDIR USERID OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Dir ector y Access User ID . This varia ble returns a str ing spe cifying the Us er identity use d f or accessing t he LD AP Dire ctor y . The null st rong is retur ne d i ...

  • Avaya 4600 Series - page 112

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-34 endptFTPSR VR OBJECT -TYPE SYNT AX OCTET STRING MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "FTP Ser ver address. This v a riable retur ns a 4-o ctet stri ng specifying the IP addres s of the FTP ser ver to be used f or the 4630's file stora ...

  • Avaya 4600 Series - page 113

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-35 endptPHNNUMOFCA OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Number of Ca ll Appearances. This variable retur ns the numbe r of Call Appearances downloaded from the DEFINITY dur ing reg istration to the 46 30 and 4620 ." ::= { endptA ...

  • Avaya 4600 Series - page 114

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-36 endptWEBEXCEPT OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Web Proxy Server Exception List. This variable return s a string specifying a list of one or more HTTP pro xy ser ver Exception domain s, separated by ...

  • Avaya 4600 Series - page 115

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-37 endptWEBPRO XY OBJECT -TYPE SYNT AX OCTET STRING MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Web Proxy Server . This variable retur ns an IP addresses, in dotted -decimal or DN S f o r mat, of an HTTP pr o x y ser ver . U sed by the 4630 Web application." ::= { ...

  • Avaya 4600 Series - page 116

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-38 endptVMLHOME OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "V oice Mail applicatio n URL. This variable retur ns a URL of the Home page for the 4630 V oice M ail application." ::= { endptAd vApps 23 } endptCL ...

  • Avaya 4600 Series - page 117

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-39 endptWMLEXCEPT OBJECT -TYPE SYNT AX DisplayString MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "4 620 Web Pro xy Ser ver Exception List. This variable retur ns a string specifying a list of one or more HTTP pro xy server Exception dom ains, separated by commas with no ...

  • Avaya 4600 Series - page 118

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-40 endptWMLPRO XY OBJECT -TYPE SYNT AX OCTET STRING MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "46 20 Web Pro xy Ser v e r . This variable retur ns an IP addresses, in dotted -decimal or DN S f o r mat, of an HTTP pr o x y ser ver . U sed by the 46 ...

  • Avaya 4600 Series - page 119

    A va ya - 46xx IP T eleph on e MIB Avaya - 46xx IP Telep hone MIB A-41 endptSTKST A T OBJECT -TYPE SYNT AX INTEGER MAX-ACCESS read-only ST A TUS cu rrent DESCRIPTION "Sto ck Tic ker flag. This variable returns 0 if th e 4630 Stock Ticke r application is set to o ff , e lse 1." ::= { endptAd vApps 32 } endptAdjuncts OBJECT IDENTIFIER ::= { ...

  • Avaya 4600 Series - page 120

    4600 Series IP T elephone LAN Administr at or’ s Guide Avaya - 46xx IP Telephone MIB A-42 ...

  • Avaya 4600 Series - page 121

    Introduction B-1 B Appendix B: Creating W ebs ites for the 4630 IP T elephone Introduction 5 This Appendix describes the c apabilities and limitations of th e web browser in the 4630 IP T elephone and prov ides suggest ions f or designing websites f or viewing on the 4630. It is in tended f or 4630 IP T elephone W eb Bro wser [web page] designers, ...

  • Avaya 4600 Series - page 122

    4600 Series IP T elephone LAN Administr at or’ s Guide Browser Feat ures and Behavior B-2 ■ Secure Sock ets Lay er (SSL) 3.0 ■ Cookies Browser Features and Behavior 5 This section presents the technologies that ha v e been implemented in the 4 630 IP T elephone W eb Access application, along with an y limitations or non-standard implementatio ...

  • Avaya 4600 Series - page 123

    Creating W ebsites f or the 4630 IP T elephone Browser Feat ures and Behavior B-3 Content-Based Style 5 Content-ba sed tags dea l with identifyin g words, phrases or chunk s of text, or images as h aving a specific meaning or conte xt. The intent of conten t -based tags is not to show ph ysically marked te xt. Howe ver , it is not wrong for a brows ...

  • Avaya 4600 Series - page 124

    4600 Series IP T elephone LAN Administr at or’ s Guide Browser Feat ures and Behavior B-4 Logical Style 5 T ags that control logical style pro vide a similar functionality to those that control content-b ased style, b ut they ha ve no implicit visual char acteristics or conte xtual meaning. Instead, the y only provide a means of in voking a style ...

  • Avaya 4600 Series - page 125

    Creating W ebsites f or the 4630 IP T elephone Browser Feat ures and Behavior B-5 Physical Spacing and Layout 5 Ph ysical spacing and la y out ta gs define th e basic str ucture of a document. Headings, paragraphs, tab l es and lists all pro vide some basic ph ysical and logical la yout to a page . Each spacing and la yout tag is sho wn with a brie ...

  • Avaya 4600 Series - page 126

    4600 Series IP T elephone LAN Administr at or’ s Guide Browser Feat ures and Behavior B-6 ■ <dt> adds a ne w definition te r m to a definition list. ■ <dd> adds a ne w ter m definition to a definition list. Ta b l e s 5 The new HTML 4.0 table tags, <thead>, <tb ody> and <tfoot> are all imple mented. Thes e tags a ...

  • Avaya 4600 Series - page 127

    Creating W ebsites f or the 4630 IP T elephone Browser Feat ures and Behavior B-7 Images 5 The 4630 IP T elephone W eb Browser ha ndles both GIF and JPEG image f ormats. No other image f or mats, included animat ed GIFs , are supported. Note that images tak e up a large amount of memory (compared to te xt) and updating the displa y can be an issue ...

  • Avaya 4600 Series - page 128

    4600 Series IP T elephone LAN Administr at or’ s Guide Browser Feat ures and Behavior B-8 Frames 5 F rames allow m u ltiple windo ws to be created on the browser's ba se window . The browser is eff ectively split up into multiple areas . Each frame ma y be giv en a name or I D . Using the target attribute of the <a> tag, a w eb pa ge m ...

  • Avaya 4600 Series - page 129

    Creating W ebsites f or the 4630 IP T elephone Browser Feat ures and Behavior B-9 ■ <option> defines the values a vailabl e in a <select> scrolling list or drop-down menu. ■ <select> defines scrolling lists and drop-down menus. ■ <te xtarea> provides free -f orm user input and disp la y . This provides a scrolled te xt ...

  • Avaya 4600 Series - page 130

    4600 Series IP T elephone LAN Administr at or’ s Guide Design Guidelines B-10 Cookies 5 Cookies can be a useful f eature in main taining the sta te of a user when interacting wit h a web site. HTTP prov id es no state inf or mation, such as wh en or how often a user has visited a si te . Cookies allow we b sites to trac k this inf or mation by st ...

  • Avaya 4600 Series - page 131

    Creating W ebsites f or the 4630 IP T elephone Design Guidelines B-11 Images 5 The use of imag es in a web page is always a co ncern. F or e xam ple, a page with many images can cause downloading to be slo w . While this is still a concern in the phone, the siz e of an image has a much gr eater eff ect. Memory in the bro wser , and in the phone in ...

  • Avaya 4600 Series - page 132

    4600 Series IP T elephone LAN Administr at or’ s Guide Design Guidelines B-12 T o ma ke the browser usable, some f o r m of font sizing should be performed t o allow a reasonable amount of te xt to be viewe d on one screen. Ideally , f ont sizing should be done in a single e xter nal style sheet, and all pages sho uld ref erence this style sheet. ...

  • Avaya 4600 Series - page 133

    Introduction C-1 C Appendix C: Creating W ebsites for the 4620 IP T elephone Introduction 5 This Appendix describes the c apabilities and limitations of th e web browser in the 4620 IP T elephone and prov ides suggest ions f or designing websites f or viewing on the 4620. It is in tended f or 4620 IP T elephone We b Browser (web pag e) designers, a ...

  • Avaya 4600 Series - page 134

    4600 Series IP T elephone LAN Administr at or’ s Guide WML Document Ske leton C-2 WML Document Skeleton 5 Cer tain tags define the basic fr amework of a WML document. The tags listed be low make up the basic sk ele t on of a WML document , and are suppor ted b y the 4620 unless otherwise indicated. ■ Common tag attrib utes: xml:lang, class, and ...

  • Avaya 4600 Series - page 135

    Creating W ebsites f or the 4620 IP T elephone WML Document Skele ton C-3 ■ < template > tag - The <template> tag defines a template f o r all the cards i n a deck. The "code" in the <template> tag is adde d to each card in the dec k. Only one <template> tag f or each deck ma y be specif ied. This tag can only co ...

  • Avaya 4600 Series - page 136

    4600 Series IP T elephone LAN Administr at or’ s Guide Text Elements C-4 ■ < access > - The <access> tag limits access within the dec k to cer tain cards. This tag is not suppor ted. T ext Elements 5 ■ < br > tag - The <b r> tag tells the bro wser to ad d a line break to th e te xt at the point the element is writte n. ...

  • Avaya 4600 Series - page 137

    Creating W ebsites f or the 4620 IP T elephone Text Formatting Tags C-5 T ext Formatting T ags 5 The f ollowing tags are not supported but the cont en t inside the tags will be rendered as normal te xt: ■ < b > tag - The < b> tag spec ifies bold text. This tag is not suppor te d. ■ < big > tag - The <b ig> tag specifies ...

  • Avaya 4600 Series - page 138

    4600 Series IP T elephone LAN Administr at or’ s Guide Image Elements C-6 Image Elements 5 ■ < img > tag - The <img> tag is used to place an image in the t e xt fl ow . The monochrome wbmp (wireless bitmap) f or mat is used to code images f or a wireless displa y , but the 4620 bro wser instead renders th e alternative te xt supplie ...

  • Avaya 4600 Series - page 139

    Creating W ebsites f or the 4620 IP T elephone Event Elements C-7 Event Elements 5 ■ < do > tag - The <do> tag is a card-le v el user interf ace. It serves as a gener al mechanism for the user to activate a task, typica lly performed b y the user clic king on a word or phr ase in the displa y . A task is performed in response to an e ...

  • Avaya 4600 Series - page 140

    4600 Series IP T elephone LAN Administr at or’ s Guide Event Elements C-8 < do > tags are rendered as softk ey labels on the bo t t om line of the 4620 displa y . <do> tags are specified per WML pag e and theref ore are page conte xt-sensitiv e. The eig ht "do" types are labeled either specifically in a WML page or by a br o ...

  • Avaya 4600 Series - page 141

    Creating W ebsites f or the 4620 IP T elephone Event Elements C-9 ■ < onevent > tag - The one vent ta g se rves as a contai ner f or code that y ou wish to be ex ecuted automatically when one of th e f our intrinsic e v ents occurs . The one ve nt element is said to bin d (associate) the tasks ( code) to the e vent f or the element. The int ...

  • Avaya 4600 Series - page 142

    4600 Series IP T elephone LAN Administr at or’ s Guide Task Elements C-10 ■ < postfield > ta g - The postfield tag is used to set a name/v alue pair tha t can be transmitt ed to an origin ser v er (source of the request) during a URL request. The na me is set b y the name attribute a nd must be a v alid WML v ariable name . The v alue is ...

  • Avaya 4600 Series - page 143

    Creating W ebsites f or the 4620 IP T elephone Input Elements C-11 ■ < noop > tag - Th e noop tag dictates t hat no oper ation should be done . This ta g can be used on the card lev el to prev ent an ev ent, spe cified on the deck le vel by the template eleme nt, from occurring. It can only be contained in either a do or one vent elemen t. ...

  • Avaya 4600 Series - page 144

    4600 Series IP T elephone LAN Administr at or’ s Guide Input Elements C-12 The six disp la y line s of the 46 20 associate d with feature buttons are all av a ilable f or inpu t elements . The top line of the displa y cannot be used for input. The input tag causes an au tomatic line break be f ore and after input te xt. fo r m a t A a N X x M m * ...

  • Avaya 4600 Series - page 145

    Creating W ebsites f or the 4620 IP T elephone Input Elements C-13 Only 1 input tag can e xist per display line . When a user vie ws a page with the input tag specified, th e first thing that shows up in the top line is the card title, if spe cified. When the user sc rolls to the first line contain ing input, the top line shows the input bo x title ...

  • Avaya 4600 Series - page 146

    4600 Series IP T elephone LAN Administr at or’ s Guide Variable Elements C-14 ■ < select > ta g - The select t ag allows f or the de finition of a list, embedded in a card, to allo w the user to choose input s from a list rather than ha ving to type something in. The select tag m ust be used with the optio n ta g. A single select is rende ...

  • Avaya 4600 Series - page 147

    Creating W ebsites f or the 4620 IP T elephone Character Entitie s C-15 ■ < timer > tag - The t imer tag sets a ti mer that star ts counting. This tag must be used with <onev ent ty pe="ontimer "> to be usefu l. Character Entities 5 As with any syntacti c language, WML ha s cer tain characters that ha ve special meani ng. Th ...

  • Avaya 4600 Series - page 148

    4600 Series IP T elephone LAN Administr at or’ s Guide Colors and Fonts C-16 Colors and Fonts 5 The browser suppor ts a 4-gra yscale display . Becaus e of the size of the screen on the 4620 IP T elephone, t he browse r has only a single font av ailable f or use, which is based on Lat in-1. Only a normal font w eight is suppor ted. Bold, italic an ...

  • Avaya 4600 Series - page 149

    Creating W ebsites f or the 4620 IP T elephone Summary Of WML Tag s And Attrib utes C-17 <head> No <i> No <img> align alt height hspace localsrc src vspace width Yes No Yes No No No No No No <input> emptyo k format maxlengt h name size tabindex title type value Yes Yes Yes Yes Yes No No Yes Yes Yes <meta> No <noop&g ...

  • Avaya 4600 Series - page 150

    4600 Series IP T elephone LAN Administr at or’ s Guide Summary Of WML Tags And Attributes C-18 <select> ivalue multiple name tabindex title value Yes Yes Yes Yes No Yes Yes <setvar> name value Yes Yes Yes <small> No <strong> No <table> No <td> No <template> onen terbackward onenterfor ward ontimer Yes Yes ...

Manufacturer Avaya Category Telephone

Documents that we receive from a manufacturer of a Avaya 4600 Series can be divided into several groups. They are, among others:
- Avaya technical drawings
- 4600 Series manuals
- Avaya product data sheets
- information booklets
- or energy labels Avaya 4600 Series
All of them are important, but the most important information from the point of view of use of the device are in the user manual Avaya 4600 Series.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Avaya 4600 Series, service manual, brief instructions and user manuals Avaya 4600 Series. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Avaya 4600 Series.

Similar manuals

A complete manual for the device Avaya 4600 Series, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Avaya 4600 Series by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Avaya 4600 Series.

A complete Avaya manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Avaya 4600 Series - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Avaya 4600 Series, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Avaya 4600 Series, that we can find in the current document
3. Tips how to use the basic functions of the device Avaya 4600 Series - which should help us in our first steps of using Avaya 4600 Series
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Avaya 4600 Series
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Avaya 4600 Series in a specific country, if it was not possible to solve the problem on our own.

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