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Manual Plantronics WO200

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Summary
  • Plantronics WO200 - page 1

    Savi ™ Office WO200 Pr ofessional Wir eless Headset System (WO1 ™ Base + WH200 ™ Headset) with Optional HL10 ™ Lifter User Guide ...

  • Plantronics WO200 - page 2

    Plantronics Savi User Guide W elcome Congratulations on purchasing your new Plantr onics product. This guide contains instructions for setting up and using your Savi Office WO200 Professional Wireless Headset System. Please r efer to the separate safety instructions for important product safety information prior to installation or use of the pr od ...

  • Plantronics WO200 - page 3

    Contents Plantronics Savi User Guide 1 Package Contents and Features ........................... 4 1.1 Savi Base ................................................................. 4 1.2 Savi Headset ............................................................ 5 1.3 HL10 Lifter (Optional) ............................................... 6 2 Base Set U ...

  • Plantronics WO200 - page 4

    Plantronics Savi User Guide 4 Savi WO1 Base Features 1.1 Savi WO1 Base Base T elephone Interface Cable USB Cable CD includes: • PerSono ® Suite Software • Animated Setup Guide • Complete User Guide Base Power Supply T elephone Interface Cable Jack Power Jack Handset Lifter Jack 1 Package Contents and Featur es USB Port Desk Phone Speaking V ...

  • Plantronics WO200 - page 5

    Plantronics Savi User Guide 5 1.2 Savi WH200 Headset Eartips Indicator Light Microphone Charge Cradle Headset with Pre-Installed Eartip Call Control Button Savi WH200 Headset Features V olume Down Button (also controls mute) V olume Up Button (also controls switching functions) ...

  • Plantronics WO200 - page 6

    Plantronics Savi User Guide 6 1.3 HL10 Lifter (Optional) Additional HL10 Lifter Parts (If Required) HL10 Lifter Accessory Jack Ringer Microphone Extender Arm For Nortel i2004 phones only Handset Lifter Arm Power Cord Height Switch Ringer Microphone Jack (remove cover) ...

  • Plantronics WO200 - page 7

    Plantronics Savi User Guide 7 2 Base Set Up 2.1 Attaching Charge Cradle to Base 1 Connect the headset charge cradle to the base. Push firmly on the cradle until the cradle snaps in to place. 2.2 Connecting Base to Desk Phone 1 Connect the telephone interface cable to the telephone interface cable jack on the base. 2 Disconnect the handset coil cor ...

  • Plantronics WO200 - page 8

    Plantronics Savi User Guide 8 3 Headset Set Up 3.1 Fitting Headset The headset comes with a pre-installed eartip. T o install a dif ferent eartip see the following: 1 Remove the pre-installed eartip by pushing in and turning the eartip CLOCKwise, then pull firmly . 2 Choose the size and style of eartip that fits most comfortably . Align eartip ta ...

  • Plantronics WO200 - page 9

    Plantronics Savi User Guide 9 4.1 Checking Configuration 1 If your desk phone has a volume control set it to mid- range. 2 On the base, ensure the Configuration Switch is set to “A” and the Desk Phone Speaking V olume and Desk Phone Listening V olume are both set to 3. NOTE For most phones, these factory default settings will sound the best. ...

  • Plantronics WO200 - page 10

    Plantronics Savi User Guide 10 5 Lifter Set Up (Optional) 5.1 Installing Lifter 5.2 If Y ou Do Not Hear a Dial T one 1 If you do not hear a dial tone, raise the lifter height switch to the next highest position. 1 Firmly press the handset lifter power cor d into the handset lifter jack. 2 While wearing your headset, slide the handset lifter arm und ...

  • Plantronics WO200 - page 11

    Plantronics Savi User Guide 11 5.3 Additional Parts (If Required) Extender Arm 1 2 2 1 2 3 Use extender arm when the handset lifter needs additional stability lifting and returning handset to cradle. 1 Slide extender arm onto lifter . 2 Stabilizers can be shifted left and right. Position stabilizers on outsides of handset to gently grip the phone. ...

  • Plantronics WO200 - page 12

    Plantronics Savi User Guide 12 6 PC Set Up 6.1 Installing USB Cable 1 Connect the USB cable to the USB port on the back of the base. 2 Connect the other end of the USB cable to the USB port of the PC. 6.2 Installing PerSono Suite Software 1 In the interactive setup guide located on the CD, select Step 6.2 Installing PerSono Suite Software. 2 Click ...

  • Plantronics WO200 - page 13

    Plantronics Savi User Guide 13 7 Using Y our Savi Office Pr ofessional Wir eless Headset System IMPORT ANT It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software it will limit the system’ s full capabilities. Powering Up Headset If the headset battery is charged the ...

  • Plantronics WO200 - page 14

    Plantronics Savi User Guide 14 Placing, Answering, and Ending Calls with PC With PerSono Suite Software* Without PerSono Suite Software T o place a call 1. Dial number from the supported softphone application*** 1. Short press call contr ol button on headset** or short press base PC talk button 2. Dial number from softphone application T o answer a ...

  • Plantronics WO200 - page 15

    Plantronics Savi User Guide 15 Headset Docked Headset Undocked Double press the subscription button on the base. The subscription light will flash red and green. When the subscription light becomes solid green, the headset and based are subscribed to one another . Double press the subscription button on the base. The subscription light will flash ...

  • Plantronics WO200 - page 16

    Plantronics Savi User Guide 16 T oggling On/Off Over -the-Air Subscription The Savi Office system ships with the over -the-air subscription enabled. Y ou can toggle on or off over -the-air subscription using the subscription button on the base. With the master headset u n d o c k e d and the system idle, press the subscription button for three sec ...

  • Plantronics WO200 - page 17

    Plantronics Savi User Guide 17 Headset Status Headset Indicator Light Headset charging Off Headset fully charged Off Headset in-use Flashes green Subscribing Solid green Headset Indicator Light T oggling On/Off Headset In-Use Indicator Light If you are not on a call, you can toggle the headset in-use indicator light on and off by pr essing the head ...

  • Plantronics WO200 - page 18

    Plantronics Savi User Guide 18 8 PerSono Suite Softwar e It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software running it will limit the system’ s capabilities. PerSono Suite software allows you to do the following with your Savi Office system: • Answer/end calls ...

  • Plantronics WO200 - page 19

    Plantronics Savi User Guide 19 If PerSono Suite software is configur ed to manage your multimedia automatically when a call comes in, the music note will disappear and then be brought back up once all your calls have ended. In order to mix multimedia fr om your PC with an active desk phone call you must follow these steps: 1 Start with your active ...

  • Plantronics WO200 - page 20

    Plantronics Savi User Guide 20 4 T o confirm that PerSono Suite is now supporting Skype, go to the “PC Panel” tab in PerSono Suite and ensure that Skype is listed under “Softphones”. Softphone Support For a list softphones supported by PerSono Suite refer to www .plantronics.com/SoftphoneCompatibility . PerSono Suite software supports all ...

  • Plantronics WO200 - page 21

    Plantronics Savi User Guide 21 Settings Screen – Headset and Base The Settings Screen allows you to customize the base and headset to your pr eference. The Savi Office System is shipped with the default settings and can be changed as described in the Settings column below . NOTE Some parameters may appear as grayed out. PerSono Suite automatical ...

  • Plantronics WO200 - page 22

    Plantronics Savi User Guide 22 Help for Base Settings Auto Answer Auto answer saves the user a button press to establish the radio link between headset and base unit. When auto answer is set to OFF you must press the headset call contr ol button or base PC/desk phone talk button to answer an incoming call.* When Auto Answer is set to ON an incoming ...

  • Plantronics WO200 - page 23

    Plantronics Savi User Guide 23 Help for Base Settings Default Settings Anti-Startle Anti-startle provides advanced hearing pr otection against sudden loud noise. When Anti-Startle is set to ON, the system identifies and eliminates sudden loud sounds and instantly reduces them to a level similar to background noise. When Anti-Startle is set to OFF ...

  • Plantronics WO200 - page 24

    Plantronics Savi User Guide 24 PC Panel Screen • Choose whether you want PerSono Suite software to launch when you login to Windows. • See a list of supported softphones running on your PC. • See which Plantronics device is attached to your PC and working with PerSono Suite software. • Customize how you want the PerSono Suite software to ma ...

  • Plantronics WO200 - page 25

    Plantronics Savi User Guide 25 Upgrade Firmware Firmware is internal software that runs within a headset system. Occasionally , new firmware is made available to improve pr oduct performance and/or add functionality . T o upgrade the system firmware, complete the following: 1 Ensur e your Savi Office base is connected directly to your PC. (Not t ...

  • Plantronics WO200 - page 26

    Plantronics Savi User Guide 26 9 T r oubleshooting and Common Questions I can’t hear a dial tone at the headset. Make sure your headset is charged. Make sure your headset is subscribed to base. See Subscribing a Master Headset on page 15. Press the call contr ol button on your headset. Make sure the lifter is lifting the handset high enough to op ...

  • Plantronics WO200 - page 27

    Plantronics Savi User Guide 27 I can no longer hear any audio through my PC Speakers. For Windows XP Systems: Refer to the “Audio” tab of the “Sounds and Audio Devices” option in your PC Control Panel. • Under “Sound playback” change the default setting from Savi Ofce to your PC speakers. Click “OK” to confirm your change. For ...

  • Plantronics WO200 - page 28

    © 2009 Plantronics, Inc. All rights r eserved. Plantronics, the logo design. HL10, Persono, Savi, Sound Innovation, W01, and WH200 are trademarks or r egistered trademarks of Plantr onics, Inc. W indows is a register ed trademark of Microsoft Corporation. Nortel is a trademark of Nortel Networks. Skype is a r egistered trademark of Skype Limited. ...

Manufacturer Plantronics Category Headphones

Documents that we receive from a manufacturer of a Plantronics WO200 can be divided into several groups. They are, among others:
- Plantronics technical drawings
- WO200 manuals
- Plantronics product data sheets
- information booklets
- or energy labels Plantronics WO200
All of them are important, but the most important information from the point of view of use of the device are in the user manual Plantronics WO200.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Plantronics WO200, service manual, brief instructions and user manuals Plantronics WO200. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Plantronics WO200.

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A complete manual for the device Plantronics WO200, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Plantronics WO200 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Plantronics WO200.

A complete Plantronics manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Plantronics WO200 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Plantronics WO200, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Plantronics WO200, that we can find in the current document
3. Tips how to use the basic functions of the device Plantronics WO200 - which should help us in our first steps of using Plantronics WO200
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Plantronics WO200
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Plantronics WO200 in a specific country, if it was not possible to solve the problem on our own.

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