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Ultratec 200 - page 1
U sing Y our Ca p T el ™ 305-014204 Model 200 ...
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Ultratec 200 - page 2
Ultratec, Inc. 450 Science Drive Madison, WI 53711 (888) 269-7477 (V oice/ Cap T el ) (800) 482-2424 (TTY) (866) 670-9134 (Spanish Cap T el Customer Ser vice) (608) 238-3008 (Fax) CapT el@CapT elMail.com (Email) www .captionedtelephone.com IMPOR T ANT! Dialing 911 in an Emergency T o reach help as quickly as possible in an emergency , all 1-Line Ca ...
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Ultratec 200 - page 3
CONTENTS I 1 C ONTENTS Overvie w . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Installing CapT el . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Calling & Answering (1-Line Mode) . . . . . . . . . . . . . . . . . .9 Adjusting the Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
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Ultratec 200 - page 4
O VER VIEW How Does CapT el W ork? CapT el works like an y other amplified telephone, with one important dif ference. It also displays written captions, which are provided by a captioning service, of e verything the other person says. Captions are treated with absolute conf identiality . For information about ho w CapT el works in 2-Line mode (opti ...
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Ultratec 200 - page 5
Features OVERVIEW I 3 TOP VIEW 1. Handset hook 2. Display screen 3. Display buttons 4. Number buttons 5. Menu button 6. Flash button 7. Hold button and light 8. V olume button and light 9. Caption button and light 10. Ringer V olume control 11. Conversation T one control 12. Conversation V olume control 13. Mini Keyboard (under flip cover) 14. 3.5m ...
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Ultratec 200 - page 6
Display & Display Buttons The display screen provides w ord-for-word captions during your phone con versation. The screen also displays the menu when you press the button. Use the Display b uttons to make selections when using the menu system. Menu Button The button allo ws you to personalize settings such as display contrast and ringer pitch. ...
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Ultratec 200 - page 7
OVERVIEW I 5 T one Slide Control The T one Slide Control allows you to adjust the quality of sound that comes through the handset to a frequency range that w orks best for you. W ith the slide control, you can increase low- or high-frequenc y sounds for utmost clarity . Hold Button (Mute for Captioned Calls) During a non-captioned call, you can put ...
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Ultratec 200 - page 8
6 I INST ALLA TION I NST ALLING C AP T EL CapT el includes the following parts: Handset with coiled cord A C adapter 7-foot telephone line cord 6-inch telephone line cord (use when mounting on wall) Desktop/wall footplate STEP 1 – Select a Location The CapT el requires a standard (analog) telephone line like those in most home ...
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Ultratec 200 - page 9
INST ALLA TION I 7 STEP 2 – Setup the CapT el For Desktop Use 1. Plug the A C adapter cord into the round po wer jack on the bottom of the CapT el . 2. Plug the telephone line cord into the first (left) telephone line jack. 3. Attach the desktop/wall footplate, making sure the larger side is along the top edge of the CapT el . 4. Plug the telepho ...
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Ultratec 200 - page 10
8 I INST ALLA TION IMPORT ANT STEP 3 – Register Y our Long Distance Pr ovider If you plan to make long distance captioned calls with your ne w CapT el phone, please let CapT el Customer Service know what long distance company you w ant your charges to be billed under , so that it appears correctly on your phone bill (under your existing long dist ...
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Ultratec 200 - page 11
C ALLING & A NSWERING (1-L INE M ODE ) Placing a Call with Captions Using the CapT el is easy — just pick up the handset and dial: 1. V erify that the Caption feature is on. The red light o ver the button should be lit. If the light is not on, turn on the feature by pressing the button before dialing your call. 2. Pick up the handset. Dial th ...
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Ultratec 200 - page 12
10 I CALLING & ANSWERING Answering a Call with Captions (1-Line Mode) Because the captions are provided by a Captioning Service, the person calling you must first connect with the service in order for you to recei ve captions during the call (1-Line CapT el only). Gi ve your callers the toll-free Captioning Service voice number (see page 1). 1. ...
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Ultratec 200 - page 13
CALLING & ANSWERING I 11 During the pause, the person calling you hears the recorded message “Please hold, the person you have called will be with you shortly , ” and will not hear you speak. 5. W atch the display . Y ou may begin speaking as soon as you see that the call has connected. If you answer an incoming call on a phone other than t ...
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Ultratec 200 - page 14
12 I ADJUSTING THE SOUND A DJUSTING THE S OUND Conversation V olume T o increase the overall v olume of the person’ s voice coming through the handset: 1. Mov e the slide control, located on the right side of the CapT el , tow ard the top of the phone until the volume is at a comfortable le vel (see also Con versation T one below). 2. For an addi ...
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Ultratec 200 - page 15
ADJUSTING THE SOUND I 13 Ringer Pitch & V olume Y ou can select the Ringer pitch and volume that help you hear best. Set the Ringer volume to of f, low , medium, or high using the switch on the right side of the CapT el . T o adjust the Ringer pitch: 1. W ith the handset hung up, press the button. Either your last phone con versation or the Sav ...
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Ultratec 200 - page 16
14 I ADJUSTING THE SOUND Knowing What is Happening on the Line (Graphic Meters) There are two indicators which appear on the display during calls to help you monitor sounds on the line. These meters do not appear during non-captioned calls. The Signal Meter The Signal Meter lights up to indicate sounds on the handset, such as the caller’ s voice ...
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Ultratec 200 - page 17
USING CALLING FEA TURES I 15 U SING C ALLING F EA TURES Saving Speed Dial Numbers Y ou can sav e up to three frequently called numbers in CapT el memory for easy speed dialing. 1. W ith the handset hung up, press the button repeatedly until Program Speed Dial Numbers is displayed. 2. Press the button ne xt to Ye s . 3. Press the button ne xt to the ...
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Ultratec 200 - page 18
16 I USING CALLING FEA TURES Redialing from Memory T o redial a number , lift the handset, then: 1. Press the button ne xt to the Memor y Dial/Redial arrow . A list of saved numbers and the last number you dialed is displayed. 2. Press the button ne xt to the number you wish to dial again. CapT el dials the number for you automatically . Reviewing ...
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Ultratec 200 - page 19
USING CALLING FEA TURES I 17 2. Press the button ne xt to the up or down arro w to adjust the contrast. 3. Press the button ne xt to Exit to leav e the menu and view captions on the display again. Using Hold/Mute During a Captioned Call (Mute) Press the b utton during a captioned call to mute your voice and background sounds. Confirm that the red l ...
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Ultratec 200 - page 20
18 I USING CALLING FEA TURES Using Caller ID If you subscribe to Caller ID service from your phone service provider , your CapT el phone will display the name and/or number of the person calling, depending on the service to which you subscribe. Incoming Calls CapT el will display the name and/or number of the person calling. Unanswered Calls CapT e ...
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Ultratec 200 - page 21
MENU SETTINGS I 19 M ENU S ETTINGS T o access the Menu settings: 1. W ith the handset hung up, press the button. The display will sho w captions from your last con versation or the Save Captions After Hanging up menu. 2. Continue pressing the button repeatedly to scroll through the menu options. Press the button ne xt to Exit at any time to quit pr ...
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Ultratec 200 - page 22
20 I MENU SETTINGS Is a Number Required to Dial an Outside Line? In an of fice setting, use this feature if you need to dial 9, for example, to get an “outside line”. The number must be sa ved here to get an outside line during captioned calls. The number is automatically dialed by the CapT el phone at the start of ev ery call when the Caption ...
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Ultratec 200 - page 23
MENU SETTINGS I 21 Do Y ou Have Call-W aiting? If you hav e call-waiting on the phone line that your CapT el is connected to, incoming calls may disrupt the connection with the captioning service unless you block call-waiting. During a captioned call with 1-Line CapT el, you should block your call-waiting service to prev ent interruption of caption ...
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Ultratec 200 - page 24
22 I MENU SETTINGS Captioning External Answering Machine Messages If you call a phone number to access your voice mail messages, CapT el will caption the messages for you (see Retrieving Y our V oice Mail Messages on page 25). Y ou can also use CapT el to recei ve captions of voice messages left on an answering machine that is near your CapT el pho ...
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Ultratec 200 - page 25
MENU SETTINGS I 23 Captions (On/Off Setting) Y ou can change the default setting of CapT el to always ha ve captions set to On or to always ha ve captions set to Off , without needing to press the button before each call. Captions On When the caption default is set to On , e very outgoing call is automatically connected through the Captioning Servi ...
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Ultratec 200 - page 26
24 I MENU SETTINGS Ringer Pitch 1. W ith the handset hung up, press the button repeatedly until Ringer Pitch is displayed. 2. Press the button ne xt to the up or do wn arrow to select the pitch that works best for you. The ringer will ring as you do this. If you don’t hear the ringer , make sure the switch is turned on (see page 13). 3. Press the ...
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Ultratec 200 - page 27
ADV ANCED CALLING I 25 A DV ANCED C ALLING Using Automated (T ouchtone) Systems W ith CapT el , you can easily receiv e and/or leav e messages on answering machines or voice mail systems with automated menus. Y ou can press the CapT el number buttons at an y time during a call to make selections. This makes na vigating automated systems easy . Y ou ...
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Ultratec 200 - page 28
26 I ADV ANCED CALLING Calling Another 1 - Line CapT el User ( CapT el to CapT el ) Because you want the person you are calling to recei ve captions, you will first need to connect to the captioning service. 1. V erify that the Caption feature is on. If the red light over the button is not lit, turn on the feature by pressing the button. 2. Pick up ...
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Ultratec 200 - page 29
ADV ANCED CALLING I 27 Calling a TTY User V ia T raditional Relay W ith 1-Line CapT el , you can call TTY users by placing the call through relay . There are tw o ways to do this: Dialing the Relay V oice Number CapT el calls placed through your state’ s toll-free relay number are handled like an y other captioned call. Simply: 1. Make sure the r ...
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Ultratec 200 - page 30
28 I ADV ANCED CALLING T o place your VCO call: 1. W ith button lit, lift the CapT el handset and dial 711. The light abov e the button will go of f. 2. The display reads VCO Mode Dialing 711 and connects you to the 711 relay service. 3. When you see that the relay CA has answered, ask for “VCO please” . This will alert the relay CA that you wi ...
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Ultratec 200 - page 31
D IALING 911 IN AN E MERGENCY (1-L INE M ODE ) In order to provide the f astest possible access to help in an emergency , all 1-Line CapT el calls to 911 are immediately directed to Emergenc y 911 Services instead of being routed through the Captioning Service. This means: • There are no delays in accessing emergency personnel, as your call is di ...
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Ultratec 200 - page 32
30 I DIALING 911 IN AN EMERGENCY Dialing an Emer gency 911 Call Directly (Recommended Method 1-Line) 1. Make sure the light abo ve the button is lit. Pick up the CapT el handset. Dial 911 on the ke ypad. 2. The light abov e the button will go of f, and the display shows * CAPTIONS ARE OFF* Dialing 911 Directly . W atch the display for instructions. ...
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Ultratec 200 - page 33
DIALING 911 IN AN EMERGENCY I 31 Dialing an Emer gency 911 Call Thr ough T raditional Relay (Alternative Method) Relay services are equipped to help provide te xt captions during 911 calls, and are very f amiliar with VCO (combined voice and te xt) calling. If you place an emergenc y call through relay , you will receiv e text captions of e verythi ...
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Ultratec 200 - page 34
32 I USING 2-LINE CAPTEL (OPTIONAL) U SING 2-L INE C AP T EL (OPTIONAL) Y our CapT el phone may be equipped for 2-Line capabilities, which will allo w you to receiv e captions on ev ery call, at any time in the call. W ith 2-Line CapT el enabled you can: • Recei ve captions on all incoming calls. (Y our caller dials you directly , instead of plac ...
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Ultratec 200 - page 35
HOW 2-LINE CAPTEL WORKS I 33 H OW 2-L INE C AP T EL W ORKS R EQUIREMENTS FOR 2-L INE C AP T EL Using 2-Line CapT el requires two analog telephone lines. • T wo separate telephone lines, each with its o wn separate telephone number (not just an extension or one line that supports tw o numbers). • Both lines must be analog, the same type of telep ...
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Ultratec 200 - page 36
34 I SETTING UP THE CAPTEL FOR 2-LINE USE S ETTING U P T HE C AP T EL FOR 2-L INE U SE NO TE: Y ou must follow this procedure to turn on 2-Line CapT el service. Simply plugging a second line into the CapT el phone will not acti vate 2-Line capabilities. There are two steps to setting up your CapT el . First, set it up in standard mode. Then, acti v ...
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Ultratec 200 - page 37
SETTING UP THE CAPTEL FOR 2-LINE USE I 35 Activate 2-Line Menu 1. W ith the handset hung up, press the ke y repeatedly until you see 2Line Mode? . Press the button ne xt to On to turn 2-Line capabilities on. Press Exit to leav e the menu. NO TE: If 2Line Mode? does not appear in your CapT el menu, contact CapT el Customer Service. 2. Attach the des ...
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Ultratec 200 - page 38
36 I ANSWERING A CALL WITH CAPTIONS A NSWERING A C ALL W ITH C APTIONS (2-L INE M ODE ) 1. When the CapT el rings, RING is displayed. 2. Pick up the handset to answer . If the Caption Feature is On If the caption feature is On , the CapT el will automatically connect the call to the Captioning Service using Line #2. After an initial delay of 12 -15 ...
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Ultratec 200 - page 39
TURNING CAPTIONS ON/OFF DURING CALL/USING CALL W AITING I 37 T URNING C APTIONS O N /O FF D URING A C ALL In 2-Line mode, you can turn the caption feature on or of f at any point during your telephone con versations. Simply press the button to turn the feature On or Off . When the red light above the button is lit, you will recei ve captions of the ...
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Ultratec 200 - page 40
38 I DIALING 911 WITH 2-LINE CAPTEL D IALING 911 W ITH 2-L INE C AP T EL W ith 2-Line CapT el , calls to 911 are handled exactly the same as if you’ d called from any other type of phone, plus you get captions of the call directly from the CapT el Captioning Service. Emergenc y services will be able to locate you and send help based on the locati ...
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Ultratec 200 - page 41
DIALING 711 WITH 2-LINE CAPTEL I 39 D IALING 711 W ITH 2-L INE C AP T EL W ith 2-Line CapT el , calls placed through a traditional relay service are handled the same way as if you’ d called from any other type of phone, plus you get captions of e verything the other party says. T o call a TTY/VCO user through relay: 1. Pick up the handset and dia ...
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Ultratec 200 - page 42
40 I 2-LINE CAPTEL: TIPS & HINTS 2-L INE C AP T EL : T IPS & H INTS 1. As you answer an incoming call, there will be an initial delay of at least 15 seconds between the time you answer and the time that the captions start. This is because it tak es time to connect to the Captioning Service, which provides captions throughout the call. If yo ...
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Ultratec 200 - page 43
HELPFUL TIPS I 41 H ELPFUL T IPS Problem Solving My CapT el does not ring. Check that the switch is set to On . T oo many phones and/or computer modems in your home may exceed the “ringer equi valence number” (REN) of your telephone service. Contact your telephone service provider to v erify that your service is adequate for your needs. I want ...
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Ultratec 200 - page 44
42 I HELPFUL TIPS • If y ou ha v e Call-W aiting (fr om your telephone ser vice): make sure that a Call-W aiting block is programmed correctly (see Do Y ou Have Call-W aiting? on page 21). • If y ou do not ha v e Call-W aiting: check to make sure that nothing is programmed in the Call-W aiting block by pressing the menu key until “Do you hav ...
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Ultratec 200 - page 45
HELPFUL TIPS I 43 I sometimes see a word in brackets, such as “<thank>. ” What do the brackets mean? At times, the captioning service may make a correction in the written captions. The corrected w ord(s) are displayed in brackets. There may be a delay between the wrong word(s) and the correction. The captions seem delayed. This may happen ...
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Ultratec 200 - page 46
44 I HELPFUL TIPS Callers say that they hear their own voice echoing on the line. The CapT el handset mouthpiece may “pick up” the amplified sounds coming out of its o wn earpiece. This sometimes causes an echo ef fect. T o minimize its occurrence: • Hold the handset earpiece close to your ear during your con versations. Mak e sure the mouthp ...
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Ultratec 200 - page 47
HELPFUL TIPS I 45 Calling with Y our CapT el How should I intr oduce CapT el to the people I call? When using CapT el , you can choose to tell the other person you are using captioning technology , or you can conduct your call without announcing CapT el at all. It’ s your choice! Y ou may choose to explain, “I am using a Captioned T elephone fo ...
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Ultratec 200 - page 48
46 I HELPFUL TIPS Special Setup Instructions Connecting an External Signaler or Anwering Machine T o use an optional signal light or answering machine, plug the de vice (sold separately) into an unused telephone extension jack. If you ha ve only the one jack that is being used by the CapT el , you can use a “Y -jack” (also called a “duplex ja ...
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Ultratec 200 - page 49
CARE & REP AIR/SPECIFICA TIONS I 47 Physical Dimensions Size: 8.1" x 9.5" x 2.75" W eight: 2 lb . 7oz. Power A C Adapter: 9 VDC, 500 mA (barrel is negati ve) Adapter is UL/CSA listed. Dial Pad Large K eys: 1.15" x 0.8" Large Print: .65" (62 pt) Mini Keyboard 47-key , Qwerty keyboard Display Backlit, graphical LCD d ...
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Ultratec 200 - page 50
48 I INDEX 2-Line Mode ...............................32 Answering a call .................36 Dialing 711 with .................39 Dialing 911 with .................38 Ho w 2-Line works ..............33 Placing a call ......................35 Requirements ......................33 Setting up for ......................34 T ips and Hints ............. ...
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Ultratec 200 - page 51
INDEX I 49 Duplex jack ...........................44, 46 External signaler .................46 Sharing a line ......................46 Flash button ..............................3, 5 Graphic meters ............................14 Handset .........................................3 Cord jack ..............................3 Hook ....................... ...
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Ultratec 200 - page 52
50 I FCC INFORMA TION The CapT el has been tested and found to comply with the specifications for a Class B digital device pursuant to P art 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates and uses radio frequency energy and if not i ...
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Ultratec 200 - page 53
INDUSTRY INFORMA TION I 51 Notice: This equipment meets the applicable Industry Canada T e rminal Equipment T echnical Specifications. This is confirmed by the registration number IC: 721C 11760. The abbreviation, IC, before the re gistration number signifies that re gistration was performed based on a Declaration of Conformity indicating that Indu ...
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Ultratec 200 - page 54
52 I SAFETY INSTRUCTIONS When using your CapT el , basic safety precautions should always be follo wed to reduce the risk of fire, electric shock, and injury to persons. 1. Read and understand all instructions. 2. Follo w all warnings and instructions on the CapT el . 3. Unplug the CapT el from the wall outlet before cleaning. Do not use liquid or ...
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