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Manual ioSafe SoloPRO 3TB

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  • ioSafe SoloPRO 3TB - page 1

    910 -10920-00 REV 0 2 Users Manual io Safe ® SoloPRO Externa l Hard Drive – eSATA/USB 2.0 eSATA/USB 2.0 Fireproof Waterproof Data Recovery Service FloSafe Cooling Technology 3 Year Limited Warranty ...

  • ioSafe SoloPRO 3TB - page 2

    2 Contents Welcome ............................................................................................................ 3 Precautions ........................................................................................................ 7 Package Contents .................................................................................... ...

  • ioSafe SoloPRO 3TB - page 3

    3 Welcome Thank you for purchasing the ioSafe ® SoloPRO external hard drive - the first high capacity external har d drive available with p rotection from fires and floods. For years, ioSafe has co ntinued to set the st andard for disaster pro of hardware. The ioSafe SoloPRO brings our technology forward with an unprecedented combinatio n of secur ...

  • ioSafe SoloPRO 3TB - page 4

    4 Copyrights Copyright ioSafe, Inc. 2010. All rights reserved. No p art of this publication may be reprod uced or transmitted i n any form by any mea ns, electronic, mechanical photo copying, recording or otherwi se, without prior written consent. Trademarks All Trademarks mentione d or appearing in this doc ument are the property of their respecti ...

  • ioSafe SoloPRO 3TB - page 5

    5 This equipment has been tes ted and found to comply with t he limits for a Class B digital device, pursuant to Part 15 of the F CC rules. These limits are designed to provide rea sonable protection again st harmful interference in a resident ial installation. This eq uipment generates, us es, and can radiate radio frequen cy energy, and if not in ...

  • ioSafe SoloPRO 3TB - page 6

    6 CE Compliance For E urope Marking by the CE symbol indica tes compliance of t his system to the applicable Council Directives of the European Union, including the EMC Directive (2004/108/EC) a nd the Low Voltage Direct ive (2006/95/EC). A “Declaration of Conformity” i n accordance with the ap plicable directives has been made and is on f ile ...

  • ioSafe SoloPRO 3TB - page 7

    7 Precautions Please read the precautions li sted below. Failure to d o so may result in damage to the device, loss of data, a nd voiding of the warran ty If you are using the SoloPRO fo r primary storage (as opp osed to data backup) we strongly recomm end that you backup your data. If the SoloPRO has a three-pro ng plug, do not plug t he unit into ...

  • ioSafe SoloPRO 3TB - page 8

    8 Package Contents Included in the package: A. ioSafe SoloPRO external hard dri ve B. AC power Module C. US Power Cord D. USB 2.0 Cable E. eSATA Cable F. Users guide (This booklet) G. Attention notice (Not shown) ...

  • ioSafe SoloPRO 3TB - page 9

    9 Specifications Dimensions (Inches) .......................................................... 5.0W X 7.1H X 11.0L Weight (Lb) ................................................................................................... 15 Interface Transfer Rate USB 2.0 .................................................................... up to 480 Mbps eSA ...

  • ioSafe SoloPRO 3TB - page 10

    10 System Requirements For Windows: The SoloPRO drive is formatted with an NTFS fi le system, a default for the Windows OS. For Mac: The Solo is supported on Mac’s using the G 3 (or later) or In tel processor. When connecting to a Mac, t he SoloPRO drive will nee d to be reformatted once connected. (See page 21 - Form atting the SoloPRO for Mac O ...

  • ioSafe SoloPRO 3TB - page 11

    11 About USB 2.0 USB 2.0 has a maximum interf ace transfer rate, or bandwi dth, of 480 Mbps (Megabits per second). The pe rformance depends o n many factors including: CPU, file system overhea d, number of attached US B devices and more. Given these and other factors, in d ay- to -day use you can expec t maximum, sustained transfer rates around 25 ...

  • ioSafe SoloPRO 3TB - page 12

    12 About eSATA eSATA, or external SATA, i s a high performance inte rface that provides up to 6x faster transfer rates than US B 2.0 (up to 3 Gbits/s ec). It was developed to extend the internal SATA in terface to external device s. eSATA supports hot- swapping by design, however, this feature requ ires proper support and se tup at the host, device ...

  • ioSafe SoloPRO 3TB - page 13

    13 Securing the SoloPRO (Suggestions) Kensington ® Security Slot For drive security, the SoloPRO is e quipped with a Kensing ton security slot, which supports a standard Kensington security c able (sold separately). For more information on the Kensington security slot and available produ cts, visit www.kensington.com . Kensington ® Security Slot ...

  • ioSafe SoloPRO 3TB - page 14

    14 For Added Security For added security, the SoloPR O can be secured with a c able and padlock or bolted to a floor. See the pi ctures below for suggest ed methods on physically securing the SoloPRO . ...

  • ioSafe SoloPRO 3TB - page 15

    15 Connecting the SoloPRO to Your Co mputer Using the USB connection 1. Connect the included powe r supply to the back of t he SoloPRO . CAUTION! To avoid damage t o the power supply connect or, make sure it is aligned correctly before pl ugging it into the dr ive. Do not move the drive while it is powered up to avoid drive dam age or data loss. a) ...

  • ioSafe SoloPRO 3TB - page 16

    16 4. Verify that the Drive Mounts. Before storing data on the SoloPRO, the drive must be “mou nted” to the computers opera ting sys tem. This means that the com puters operating system has recognized at least one readable partition o n the drive and establis hed a communication link with it. For Windows PC , once the SoloPRO is powere d on the ...

  • ioSafe SoloPRO 3TB - page 17

    17 eSATA Connection For best performance and com patibility with Windows Server and Linux , connect the drive to an eS ATA host adapter or a built-in external eS ATA connection. Connect the d rive to USB if a sup ported eSATA connection is not available. 1. Verify eSATA drivers are properly installed . NOTE: You do not need to i nstall special driv ...

  • ioSafe SoloPRO 3TB - page 18

    18 3. Connect the included power supp ly to the SoloPRO. CAUTION! To avoid damage to the power supply connector, m ake sure it is aligned correctly before plugging it into the drive. Do not move the drive while it is powered up to avoid drive dam age or data loss. a) Plug in the AC cord to the power supply. b) Plug the small en d of the power suppl ...

  • ioSafe SoloPRO 3TB - page 19

    19 6. Verify that the Drive Mounts. Before storing data on the SoloPRO, the dr ive must be “m ounted” to the computers ope rating system. This means that the computers operating system has recognized at least one readable partition on t he drive and established a communication link with it. For Windows, once the OS boots, a new drive icon/lette ...

  • ioSafe SoloPRO 3TB - page 20

    20 Disconnecting and Reconnecting the Drive using eSATA eSATA supports hot-swap ping by design, however, t his feature requires proper support and setup at the host, device (drive) , and operating-system level. If not properly configure d you may have to po wer off your computer an d the SoloPRO before disconnecti ng. CAUTION! To avoid data los s, ...

  • ioSafe SoloPRO 3TB - page 21

    21 Formatting the Solo PRO for Mac OS The SoloPRO is formatted NTFS and may not be rec ognized by Mac OS 10.2 and earlier. You may get a n alert message which read s: “You have inserted a disk containing no volume s that Mac OS can read.” Clic k the ignore button and follow the steps below . To change the Sol oPRO formatting to work with your M ...

  • ioSafe SoloPRO 3TB - page 22

    22 ioSafe Data Recovery Service Terms and Conditions As applicable during the Data Recovery Service pe riod and upon valida ted registration of an ioSafe (t he Company) product on t he Company's website (www.iosafe.com), the Com pany or its contracted p artner will assist the original purchaser for one "data recovery event". Th e Com ...

  • ioSafe SoloPRO 3TB - page 23

    23 The Company's good fai th attempts to restore and recover the data in accordance with these terms and conditions shall be the purchaser' s sole and exclusive remedy and the C ompany shall not be liabl e for any damages whatsoever. The Compan y cannot guarantee that any da ta will be recoverable nor can it guarantee whic h data files ar ...

  • ioSafe SoloPRO 3TB - page 24

    24 Following a Disaster If the SoloPRO is exposed to a disaster such as a flood or fire, you should immediately call the ioSafe Di saster Response Team at 1- 888 -98 4-6723 (US & Canada) or 1- 530 - 886 -1578 (I nternational) extension 430. Yo u can also send an email to disastersupport@io safe.com. The professionals a t ioSafe can determine th ...

  • ioSafe SoloPRO 3TB - page 25

    25 3. Report disaster event, and o btain return shipping a ddress/instructions 4. Drain any free water from t he ioSafe device if post-flood 5. Place the ioSafe device in a heavy duty plastic bag 6. Place the bagged ioSafe de vice in a small cardboard box with a paper marked with the RMA #, name, phone and address 7. Fill the bottom of a larger box ...

  • ioSafe SoloPRO 3TB - page 26

    26 ioSafe Warranty If a mechanical or operable par t of an ioSafe malfunctions or breaks down during normal use, ioSafe wil l at our option, repair or replace said part free for a period of three (3) years fr om the date of purcha se. Extended warranty service is available by contacting your retail seller, or by contacting ioSafe at 1- 530 -886-157 ...

  • ioSafe SoloPRO 3TB - page 27

    27 ioSafe Contact Information Corporate Headquar ters ioSafe, Inc. 2422 Lindbergh St. Auburn CA 95602 Phone: 888.98.IOSAFE ( 984.6723) Phone: 530.886.1578 Fax: 888.FAX.IOSAFE International Fax: 530.653.2015 Email: info@iosafe.com Disaster Support Phone: 888.98.IOSAFE (984.67 23) x430 Phone: 530.886.1578 x430 Email: disastersuppor t@iosafe.com Emerg ...

Manufacturer ioSafe Category External Hard Drive

Documents that we receive from a manufacturer of a ioSafe SoloPRO 3TB can be divided into several groups. They are, among others:
- ioSafe technical drawings
- SoloPRO 3TB manuals
- ioSafe product data sheets
- information booklets
- or energy labels ioSafe SoloPRO 3TB
All of them are important, but the most important information from the point of view of use of the device are in the user manual ioSafe SoloPRO 3TB.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals ioSafe SoloPRO 3TB, service manual, brief instructions and user manuals ioSafe SoloPRO 3TB. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product ioSafe SoloPRO 3TB.

Similar manuals

A complete manual for the device ioSafe SoloPRO 3TB, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use ioSafe SoloPRO 3TB by users. Manuals are usually written by a technical writer, but in a language understandable to all users of ioSafe SoloPRO 3TB.

A complete ioSafe manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual ioSafe SoloPRO 3TB - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the ioSafe SoloPRO 3TB, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the ioSafe SoloPRO 3TB, that we can find in the current document
3. Tips how to use the basic functions of the device ioSafe SoloPRO 3TB - which should help us in our first steps of using ioSafe SoloPRO 3TB
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with ioSafe SoloPRO 3TB
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of ioSafe SoloPRO 3TB in a specific country, if it was not possible to solve the problem on our own.

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