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Western Digital Sentinel DX4000 12TB - page 1
WD Sentinel DX4000 Small Of fice Storage Server Administrator’ s Guide ™ ...
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Western Digital Sentinel DX4000 12TB - page 2
WD ® Service and Support Should you en counter any problem, please give us an opport unity to address it before returning this product. Most technical suppor t questions ca n be answered through our knowledge ba se or email support service at http://support.wdc.com . If the answer is not available or if you prefer , please contact WD at the best t ...
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Western Digital Sentinel DX4000 12TB - page 3
TA B L E O F C O N T E N T S – i WD SENTINEL DX4000 ADMINISTRA T OR’S GUIDE Table of Contents WD® Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii 1 Important User Information . . . . . . . . . . . . . . . . . . . . 1 Important Sa fety Instruct ions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
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Western Digital Sentinel DX4000 12TB - page 4
T ABLE OF CONTENTS – ii WD SENTINEL DX4000 ADMINISTRA T OR’S GUIDE 5 Managing Storag e on the WD Sentinel Server . . . . 31 WD Sentinel Serve r RAID Storage . . . . . . . . . . . . . . . . . . . . . . . . . 31 Using USB Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Replacing a Fa iled Drive . . . . . . . . . ...
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Western Digital Sentinel DX4000 12TB - page 5
1 IMPORTANT USER INFORMAT ION 1 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Important User Information Important Safety Instructions Handling Precautions Recording Y our WD Product Information About This Guide Important Safety Instructions This device is designed and manufactured to assur e person al safety . Improper use can result in electric sho ...
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Western Digital Sentinel DX4000 12TB - page 6
IMPORTANT USER INFORMAT ION 2 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE since improper adjustment may r esult in damage and requir e extensive work by a qualified technician to return the product to normal condition. - If the pr oduct has been dropped or the chassis has been damaged. - If the pr oduct exhibits a distinct change in performance, co ...
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Western Digital Sentinel DX4000 12TB - page 7
IMPORTANT USER INFORMAT ION 3 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE About This Guide This Administrator's Guide provides detailed instruct ions and information for WD-specific interface elements and functions. Unless oth erwise noted, r efer to Microsoft Online Help for standard interface elements and functions. This guide uses the follo ...
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Western Digital Sentinel DX4000 12TB - page 8
2 2 PRODUCT OVERVIEW 4 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE Pr oduct Overview Getting to Know Y our WD Sentinel DX4000 Server Package Contents System Requirements and Compatibility Information T echnical Specifications Product Views Indicators Where to Find Help Getting to Know Y our WD Sentinel DX4000 Server Congratulations on your purchas ...
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Western Digital Sentinel DX4000 12TB - page 9
PRODUCT OVERVIEW 5 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE Key Featur es Complete Solution from Industry Leading T echnolo gy Partners: We combined hardwar e and software from industry leader s to deliver a r eliable, secur e, and easy- to-manage storage server des igned specifically for small of fice environments. WD Sentinel DX4000 features: ...
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Western Digital Sentinel DX4000 12TB - page 10
PRODUCT OVERVIEW 6 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE Feature Rich Mana gement Dashboard: The administration Dashboar d interface quickly guides you thro ugh the common wizard-based ma nagement tasks such as managing users, assigning folder permission s, and setting up a backup schedule. It also enables you to monitor the status and he al ...
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Western Digital Sentinel DX4000 12TB - page 11
PRODUCT OVERVIEW 7 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE Designed for High Avai lability and Reliability: Each WD Sentinel is pre-configur ed with WD’ s r eliable and durable enterprise-class RAID edition drives. RAID levels 1 or 5 provide an other layer of data pr otection. Automatic server -driven backup and restor e ensures ...
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Western Digital Sentinel DX4000 12TB - page 12
PRODUCT OVERVIEW 8 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE System Requir ements and Compatibility Information Requirement Description Client Operating System Compatibility Windows 7 • Home Basic (x86 and x64) • Home Premium (x86 and x64) • Professional (x86 and x64) • Ultimate (x86 and x64) • Enterprise (x86 and x64) • Starter (x86 ...
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Western Digital Sentinel DX4000 12TB - page 13
PRODUCT OVERVIEW 9 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE T echnical Specifications Specification Description Interfaces High performance (10/100/ 1000) Gigabit Ether net connection 2 ports of powered USB 3.0 I/O ports 2 Ethernet (RJ-45 Ports) 2 USB 3.0 Port s Supported protocols CIFS/SMB, NFS, HTTP , HTTPS, WebDA V Internal hard drives 2-4 W ...
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Western Digital Sentinel DX4000 12TB - page 14
PRODUCT OVERVIEW 10 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE Pr oduct Views Front View T emperature Operating temperature: 5 to 35 °C (41 to 95 °F) Non-operat ing temperature: -20 to 65°C (-4 to 149 °F) Switches Power Buttons for scr olling th r ough messages on LCD LEDs 1 Power LED • Flashing blue in dicates boot status • Flashings r e ...
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Western Digital Sentinel DX4000 12TB - page 15
PRODUCT OVERVIEW 11 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE Back View Component Icon Description Ethern et ports Connect th e device to a local network. Power ports Connects the dev ice to an AC adapter and the po wer outlet. Reset /Recovery button Button on t he back of th e server recovers the se rver (including t he operating system) while ...
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Western Digital Sentinel DX4000 12TB - page 16
PRODUCT OVERVIEW 12 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE Indicators LCD The Liquid Crystal Display (LCD) on the fron t of the WD Sentinel server is a portal into its status. Normally , the LCD displays the name of th e WD Sentinel server that the administrator assigned durin g initial setup along with it s IP address. Y ou can use either of ...
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Western Digital Sentinel DX4000 12TB - page 17
PRODUCT OVERVIEW 13 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE LEDs The LEDs on the Sentinel work in conjunctio n with the LCD display to further identify the status of the unit. Software Update A vailable A WD Sentinel server update i s available. Using the Dashb oard, apply the up date. Storage Degra ded RAID pro tection is no longer in plac e, ...
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Western Digital Sentinel DX4000 12TB - page 18
PRODUCT OVERVIEW 14 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE Wher e to Find Help This manual provides step-by-step instr uctions and other im portant information regar ding your WD pr oduct. It is meant for the pe rson serving as th e administrator of the WD Sentinel DX4000. Y o u can download translated ve rsions and updates to this manual fro ...
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Western Digital Sentinel DX4000 12TB - page 19
3 USER ROLES AND RESP ONSIBILITIES 15 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE User Roles and Responsibilities T ypes of WD Sentinel DX4000 Users How the WD Sentinel DX4000 Fits into Y our Office This chapter r eviews how the WD Sentinel server fits into your office and delineates the tasks for which the Administrato r and Users have r esponsibi ...
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Western Digital Sentinel DX4000 12TB - page 20
USER ROLES AND RESP ONSIBILITIES 16 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Administrator (e.g., Business Owner) Internal Users (e.g., Employees) External Users (e.g., Clients or Business Partners) Primary Setup T asks • Physically co nnects the WD Sentinel server to the network. • Configures the WD Sentinel server itse lf. This is a one- t ...
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Western Digital Sentinel DX4000 12TB - page 21
USER ROLES AND RESP ONSIBILITIES 17 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE How the WD Sentinel DX40 00 Fits into Y our Office ...
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Western Digital Sentinel DX4000 12TB - page 22
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 18 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 4 Managing the WD Sentinel Server (Dashboar d) Setting up WD Sentinel Server & Connecting Computers Accessing the Dashboard Performing Dashboard T asks Using the Home Page Managing User Accounts Managing Server Folders Monitoring System Health and Alerts ...
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Western Digital Sentinel DX4000 12TB - page 23
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 19 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE The Dashboard Home page displays: Performing Dashboar d T asks The Administrator us es the Dashboard to perform administrative tasks such as creating user accounts, setti ng up access privileges to shared folders and other server resour ces, managing sh ared ...
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Western Digital Sentinel DX4000 12TB - page 24
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 20 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE For a full description of the typical components of a pag e, including the Critical, W arning, and Informational Alert icons, see the Microsoft Online Help . Home Page T abs The Home page contains fo ur tabs, summarized below: Ta b Description Home Y ou can c ...
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Western Digital Sentinel DX4000 12TB - page 25
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 21 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Home Page T asks Panel In the panel on the right of the Home page are links to useful WD websites and resour ces to make the best out of your WD Sentinel server . Managing User Accounts On the navigation bar , click the Users icon. Y ou can now: View , ad ...
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Western Digital Sentinel DX4000 12TB - page 26
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 22 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE On the navigation bar , click the Server Folders and Hard Drives icon. Follow the detailed instructions in Microsoft Online Help to: Manage your compan y’ s shar ed folders Access shared folders locally or r emotely Upload or download f iles loc ...
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Western Digital Sentinel DX4000 12TB - page 27
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 23 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Settings Description Network Health Ether net 1 & 2 Displays the status (Connected or Not connected) of the server's n etwork connection(s). If you use both Eth erne t ports and on e fails, the othe r takes over so that the WD Sentinel remains oper a ...
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Western Digital Sentinel DX4000 12TB - page 28
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 24 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Health T asks Find compatible hard drives T o view a list of WD driv es that can be used in the WD Sent inel server: 1. Click Compatible Hard Drives in the T ask pane. A po p-up screen lists each drive with its model number , de scription, and maximum capacit ...
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Western Digital Sentinel DX4000 12TB - page 29
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 25 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Lock/Unlock For security reasons, you can lock or unlock the drives. Y ou cannot lock or unlock an individual drive; you either lock them a ll or unlock them a ll, using a passwor d you create her e. This passwor d may be but does not have to be the same as t ...
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Western Digital Sentinel DX4000 12TB - page 30
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 26 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 1. Click the Software Updates tab. 2. Y ou have two options. Y ou may check for updates online or update from a file: T o use the online update: a. Click Check for Updates . b. If an update is available, click Download and Install to update your WD Senti nel ...
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Western Digital Sentinel DX4000 12TB - page 31
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 27 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 2. Click the Change link and select the day and ti me you want the WD Sentinel server to check for updates ev ery week, and if an update is available, install it. (Example: every Sun day at 3:00 AM) 3. Click Apply . Updating Micr osoft Software Y ou can updat ...
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Western Digital Sentinel DX4000 12TB - page 32
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 28 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Change the behavior of the Micr osoft update —Y ou can change the settings for updating the Microsoft softwar e. Customize Media Settings Enable or disable media (DLNA) services, set the video str eamin g quality , and define the folders to be used for ...
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Western Digital Sentinel DX4000 12TB - page 33
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 29 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 3. Grant Remote W eb A ccess privileges if you want a user to access the WD Sentinel server , shared folders, comput ers, media, Home page links, and the Dashboard (administrators only) when you cr eate or update a user account. T o view a user’ s curren t ...
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Western Digital Sentinel DX4000 12TB - page 34
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 30 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE T o perform a clean shutdown using the fr ont panel: 1. Press the power button fo r approximately ½ sec. (Y ou may have to pr ess it twice quickly .) The LCD displa ys “SHUTTING DOWN.” Note: In the event that the two methods above fail and you must force ...
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Western Digital Sentinel DX4000 12TB - page 35
5 MANAGING S TORAGE ON THE W D SENTINEL SER VER 31 WD SENTINEL DX4000 ADMINISTRATOR’ S MANUAL Managing Storage on the WD Sentinel Server WD Sentinel Server RA ID Storage Using USB Storage Replacing a Failed Drive Adding Capacity by Adding a Drive WD Sentinel Server RAID Storage RAID is the acronym for Redundant Array of Independent Disks. The WD ...
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Western Digital Sentinel DX4000 12TB - page 36
MANAGING S TORAGE ON THE W D SENTINEL SER VER 32 WD SENTINEL DX4000 ADMINISTRATOR’ S MANUAL to perform this operation. Wh ile the server is verifying the RAID array , your data continues to be available albeit the performance may be impacted. The WD Sentinel server RAID system ha s no downgrade options. Once available capacity has been increased ...
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Western Digital Sentinel DX4000 12TB - page 37
MANAGING S TORAGE ON THE W D SENTINEL SER VER 33 WD SENTINEL DX4000 ADMINISTRATOR’ S MANUAL 3. Click the Server Folders tab and then in the T ask bar , click Add a Folder . 4. Enter a name for the folder . 5. Click Browse and select a folder on the USB drive. Note that a shar ed folder cannot be created at th e root of the USB drive. 6. Click OK ...
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Western Digital Sentinel DX4000 12TB - page 38
MANAGING S TORAGE ON THE W D SENTINEL SER VER 34 WD SENTINEL DX4000 ADMINISTRATOR’ S MANUAL Replacing a Failed Drive It is a simple matter to replace a drive th at has failed. Make sure to go to the WD Store to pur chase a com patible r epla cement drive. The drives in the WD Sentinel server ar e “hot swappable,” meanin g you do not have to t ...
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Western Digital Sentinel DX4000 12TB - page 39
MANAGING S TORAGE ON THE W D SENTINEL SER VER 35 WD SENTINEL DX4000 ADMINISTRATOR’ S MANUAL 6. Using some force, snap the handle shut. 7. Close the door on th e front of the server , makin g sur e it snaps shut. The LED remains blank until the r ebuild is co mplete. The rebuild per centage displays on the LCD. Adding Capacity by Adding a Drive T ...
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Western Digital Sentinel DX4000 12TB - page 40
6 USING TH E WD SENTINEL S ERVER’ S FEATURES 36 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Using the WD Sentinel Server’ s Featur es Using the Launchpad (Internal Users) Accessing Shared Folders Over Y our Network Accessing Computers and Shared Folders Remotely Backing up (W indows PC) Recovering/Restoring (W indows PC) Recovering/Restoring (W ...
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Western Digital Sentinel DX4000 12TB - page 41
USING TH E WD SENTINEL S ERVER’ S FEATURES 37 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 2. Enter your us er name and password. 3. Click the right arrow to display the La unchpad, which lists four tasks that authorized users can perform: Backup , Remote W eb Access , Shar ed Folders and Dashboard . Note: The Dashboard option is only u seful to a ...
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Western Digital Sentinel DX4000 12TB - page 42
USING TH E WD SENTINEL S ERVER’ S FEATURES 38 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE T o access the Launchpad (Mac Computer): 1. Click Finder>Applications>Launchpad or click the Launchpad icon in the dock. The Sign in page displays. 2. Users who have been set up on the Dashboard si gn in her e and click the right arrow . The Launchpad ...
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Western Digital Sentinel DX4000 12TB - page 43
USING TH E WD SENTINEL S ERVER’ S FEATURES 39 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Selecting Launchpad Options (Windows PC or Mac Computer) T o select Launchpad options: Managing the Launchpad T o disable Launchpad after signing in (Windows PC): 1. Sign in to the Launchpad. 2. Click the menu arrow at the top right and select Settings fr om ...
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Western Digital Sentinel DX4000 12TB - page 44
USING TH E WD SENTINEL S ERVER’ S FEATURES 40 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 3. Clear the Automatical ly run the Launchpa d when I log on to Windows check box, and click OK . Note: Y ou can also chan ge the type of alerts that display on th e Launchpad and select whet her to allow Micr osoft to send you information about it. T o unin ...
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Western Digital Sentinel DX4000 12TB - page 45
USING TH E WD SENTINEL S ERVER’ S FEATURES 41 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 3. Click Users> your user name for this computer >Library>Application Support>Micr osoft . Drag and drop Launchpad into the Tr a s h icon. 4. Return to Ma cintosh HD and click Applications . Drag and drop Launchpad into the Tr a s h icon. 5. Retu ...
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Western Digital Sentinel DX4000 12TB - page 46
USING TH E WD SENTINEL S ERVER’ S FEATURES 42 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 1. On the Launchpad, click Remote W eb Access or on a web br owser , enter the domain address for your WD Sentinel se rver . This is the domain address the Administrator configured while setting up Remote Web Access on your WD Sentinel server . Th e followin ...
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Western Digital Sentinel DX4000 12TB - page 47
USING TH E WD SENTINEL S ERVER’ S FEATURES 43 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Shared Folders Access shared folders on the WD Sent inel server . The folders may inclu de Documents, Pictures, Music, Video, Recorded TV , and an y additional shared folders the Administrator may crea te using the Dashboar d . A user with "Read & W ...
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Western Digital Sentinel DX4000 12TB - page 48
USING TH E WD SENTINEL S ERVER’ S FEATURES 44 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 2. Click Additional com puter backup task s in the task panel. 3. Select the Start time and End time for daily backups and click OK . Initiating Backups By default, backups are perfo rmed at night for up to 25 client computers in a sequential order . If the ...
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Western Digital Sentinel DX4000 12TB - page 49
USING TH E WD SENTINEL S ERVER’ S FEATURES 45 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 1. On the Launchpad, click Backup . The Backup Pr operties page displays: 2. Click Start backup . 3. Enter a name fo r the backup and click OK : The Backup Properties page displays again and tracks the progr ess of the backup. Note: If you want th e computer ...
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Western Digital Sentinel DX4000 12TB - page 50
USING TH E WD SENTINEL S ERVER’ S FEATURES 46 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Dashboard 1. Click the Computers and Backups icon on the navigation bar to display a list of computers and serv ers on your network: 2. Select the comput er you want to back up. 3. Click Start a Backup for the Computer in the T ask pane. For further instruct ...
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Western Digital Sentinel DX4000 12TB - page 51
USING TH E WD SENTINEL S ERVER’ S FEATURES 47 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE T o r estore a Windows PC that has been backed up: 1. Click Computers and Backups on the navigation bar . 2. Select the comput er that was backed up. 3. Insert a USB flash dev ice into one of the WD Sent inel server’ s USB ports. 4. In the panel on the rig ...
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Western Digital Sentinel DX4000 12TB - page 52
USING TH E WD SENTINEL S ERVER’ S FEATURES 48 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE T o r ecover individual files and folders: 1. Click the Computers and Backups icon and select the computer from whose backup you wish to recover files. 2. In the T a sk panel, click Restor e Files or Folders for the Computer . The server displays a li st of ...
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Western Digital Sentinel DX4000 12TB - page 53
USING TH E WD SENTINEL S ERVER’ S FEATURES 49 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Run the DVD 1. Run the DVD on the W ind ows Vista/W indows 7 by clicking Server Recovery on the window that displays: or on a W indows XP , by clicking Setup.exe under My Computer . 2. After the application runs, a Server Recovery Utility window appears with ...
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Western Digital Sentinel DX4000 12TB - page 54
USING TH E WD SENTINEL S ERVER’ S FEATURES 50 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE . 2. Click Next and enter the password pr eviously set to lock the drives. Keep in mind that this password is not the WD Sentinel server’ s Administrator password. It is the locked drives password (see “Lock/Unlock” on page 25). If the Administrator pa ...
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Western Digital Sentinel DX4000 12TB - page 55
USING TH E WD SENTINEL S ERVER’ S FEATURES 51 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 3. Insert the USB flash drive into th e W indows PC USB port. The USB flash drive should appear in the Select USB flash drive drop-down list. 4. If the USB flash driv e is not on the list, click Refr esh and search for it. 5. After locating the USB flash dri ...
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Western Digital Sentinel DX4000 12TB - page 56
USING TH E WD SENTINEL S ERVER’ S FEATURES 52 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Recreating the storage W ith this option, you can restor e the WD Sentinel serv er’ s operating system without deleting any data files. 1. On the Server Reco very Utilities page, click Recr eate my storage . 2. Click Next . The Recr eate Storage page displ ...
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Western Digital Sentinel DX4000 12TB - page 57
USING TH E WD SENTINEL S ERVER’ S FEATURES 53 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 4. Insert the USB flash drive into the USB port of the W indows PC, and click Next to display the following pag e for using the USB key: 5. The USB flash driv e should appear in the Select USB flash drive dr op-down list. If the USB flash drive is not on the ...
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Western Digital Sentinel DX4000 12TB - page 58
USING TH E WD SENTINEL S ERVER’ S FEATURES 54 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 8. Upon completion of the process, the Recrea te Storage page displays: 9. Follow the instructions under Next Steps: a. Shut down the WD Sentinel server . b. Insert the USB flash drive into one of the server’ s USB ports . c. Restart your server while pr e ...
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Western Digital Sentinel DX4000 12TB - page 59
USING TH E WD SENTINEL S ERVER’ S FEATURES 55 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 1. On the Server Recove ry Utilities window , click Perform a recovery : 2. Click Next. The Getting Started page displays: 3. Click the Skip creating the bootab le USB flash drive check box (avoids duplicating a procedur e later on) and click Next . 4. Inser ...
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Western Digital Sentinel DX4000 12TB - page 60
USING TH E WD SENTINEL S ERVER’ S FEATURES 56 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 7. The recovery applicat ion on the DVD pr epar es the USB drive. This process can take up to 15 minutes to complete. After the USB d rive preparation is done, additional instructions appear to gu ide you through the r ecovery process: a. Shut down the WD Se ...
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Western Digital Sentinel DX4000 12TB - page 61
8 TR O U B L E S H O O T I N G 57 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE T r oubleshooting First Steps Checklist Specific Problems and Corr ective Actions For any issue, first ensure th at you are using the latest f irmwar e for the WD Sentinel Server . See “Updating Software” on page 25 for instructions. First Steps Checklist Is the p ...
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Western Digital Sentinel DX4000 12TB - page 62
TR O U B L E S H O O T I N G 58 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 3. Click Browse to find the folder that you want to map, or type the path to the server using the format ServerNameFolderName. For example, if the shar e is called Documents, and your server is called MyServer , you would enter MyServerDocuments. 4. If you want the d ...
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Western Digital Sentinel DX4000 12TB - page 63
7 BEST PRACTICES 59 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Best Practices Setting up the WD Sentinel DX4000 Setting up Client Computers Using the WD Sentinel DX4000 Efficiently Replacing Drives Shutting Down The following practices help you use the WD Sentinel DX 4000 and pr otect your data efficiently and safely . Setting up the WD Sentinel D ...
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Western Digital Sentinel DX4000 12TB - page 64
BEST PRACTICES 60 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Using the WD Sentinel DX4000 Ef ficiently The WD Sentinel server has many jobs to perform. Share data during business hours, and back up the comp uters during hours of inactivity . Keep the server powered on 24/7 to do its work. Replacing Drives The online removal of a drive for ...
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Western Digital Sentinel DX4000 12TB - page 65
BEST PRACTICES 61 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Shutting Down Unclean shutdowns are har d on RAID ed systems. The WD Sentinel server recognizes an unclean sh ut down and up on the r eapplication of power , begins a long sequence of examining the RAID for er rors and bringing the RAID configuration back into alignment. This sequenc ...
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Western Digital Sentinel DX4000 12TB - page 66
9 REGULATORY AND WARRANTY INFORMATION 62 WD SENTINEL DX4000 ADMINISTRATION MANUAL Regulatory and W arranty Information Regulatory Compliance Obtaining Service Limited W arranty Regulatory Compliance FCC Class B Informati on This device has been tested an d found to comply wi th the limits of a Class B digital device, pursuant to Part 15 of the FCC ...
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Western Digital Sentinel DX4000 12TB - page 67
REGULATORY AND WARRANTY INFORMATION 63 WD SENTINEL DX4000 ADMINISTRATION MANUAL KC Notice (Republic of Korea only) Class B Device 1. Please note that this device has b een appr oved for non-business purposes and may be used in any envir onment, including residential ar eas. Environmental Compliance (China) Obtaining Service WD values your business ...
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Western Digital Sentinel DX4000 12TB - page 68
REGULATORY AND WARRANTY INFORMATION 64 WD SENTINEL DX4000 ADMINISTRATION MANUAL Limited W arranty WD warrants th at the Prod uct, in the course of its normal use, will fo r the term defined be low , be fr ee from defects in material and workmanship and will conform to WD's specific ation therefor . The term of your limited wa rranty depe nds o ...
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Western Digital Sentinel DX4000 12TB - page 69
9 GLOSSAR Y 65 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Glossary CIFS —Common Internet File Sy stem. The recommended file sharing pr otocol for W indows platform allows users to acc ess shares thr ough My Network Places. Mac OS X or later also supports th e CIFS protocol. See also Pr otocol. CLIENT COMPUTER —A computer that accesses se rvice ...
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Western Digital Sentinel DX4000 12TB - page 70
GLOSSAR Y 66 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Hub —In a network, a device jo ining communication lines at a central location, providing a common connection to all devices on the network. Interface —A hardwar e or softwar e protocol to manage the exchange of data between a device and a comp uter; the most common ones are EIDE (also kn ...
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Western Digital Sentinel DX4000 12TB - page 71
GLOSSAR Y 67 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE RAID —Redundant Array of Independe nt Disks. A gr ouping of ha rd drives in a single system to provide gr eater perf ormance and data integrity . RAID 0 — RAID protocol in which data is striped across multiple har d drives, enabling the accelerated r eading and recor d ing of data by co m ...
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Western Digital Sentinel DX4000 12TB - page 72
GLOSSAR Y 68 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE ...
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Western Digital Sentinel DX4000 12TB - page 73
INDEX 69 WD SENTINEL DX4000 ADMINISTRA TOR’S GUIDE Index Symbols 20 A About tab 21 accessing Dashboard 18 accessing Launchpad Mac computer 38 Windows PC 36 accessing shared folders via network 41 via Remote Web Access 41 accessories 7 adding storage capacity 35 Administrator’s tasks 16 alerts 22 automatic backups 43 automatically updating WD so ...
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Western Digital Sentinel DX4000 12TB - page 74
INDEX 70 WD SENTINEL DX4000 ADMINISTRA TOR’S GUIDE accessing on a PC 36 backing up 44 icon 36 managing 39 options 39 starting a backup 44 uninstalling on a Mac computer 40 uninstalling on Windows PC 40 lock password, changing 25 M Mac computer, accessing Launchpad 3 8 managing the Launchpad 39 media library, accessing remotely 43 Microsoft softwa ...
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Western Digital Sentinel DX4000 12TB - page 75
INDEX 71 WD SENTINEL DX4000 ADMINISTRA TOR’S GUIDE updating Microsoft software 27 updating WD Software 25 USB sharing files and fold ers 32 storage 32 user accou nts 16 , 21 user assi stance 14 users external 16 internal 16 W warning lithium batter y 2 unclean shutdown 29 WD Guardian Services 21 WD limitied warranty 64 WD Sentinel DX4000 componen ...
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Western Digital Sentinel DX4000 12TB - page 76
Information fur nished by WD is believed to be accura te and reliable; however , no responsibility is assumed by WD for its use nor for any infringem ent of pate nts or other rig hts of third parties which m ay result from its use. No lic ense is granted by implicat ion or oth erwise under a ny patent or patent rights of WD. WD reser ves the right ...
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