-
Gateway E-4650 - page 1
MAN US E4650 SYS GDE R0 10/01 Gat eway ® E-4650 S yst em M anual ...
-
Gateway E-4650 - page 2
...
-
Gateway E-4650 - page 3
i Contents Pref ace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Conventio ns used i n this manu al . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Getting a dditional informat ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
-
Gateway E-4650 - page 4
ii Surge supp ressors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Line cond itioner s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Uninterrup tible p ower supp lies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 ...
-
Gateway E-4650 - page 5
iii Video pr oblems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 0 Error mess ages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2 Beep code s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
-
Gateway E-4650 - page 6
iv ...
-
Gateway E-4650 - page 7
Conv entions used in this ma nual v Preface Con ventions used in this m anual Throughout this manual, you will see the followi ng conventions: Con ventio n Descriptio n E NTE R K eyboar d key names a re p ri nte d in sm all c api tal s. C TRL +A LT +D EL A plus s ign means to p ress the k e ys at the same time . Setup Co mmands to be entered, op ti ...
-
Gateway E-4650 - page 8
vi Getting additional inf ormation Log on to the technical support area of www .gatewa yatwork.com to fin d information about your c omputer or other Gateway products. Some types of inf ormatio n you can access are: ■ Hardware drive r and pr ogram upda tes ■ T ech nica l tips ■ Service agreem ent infor mation ■ T ech nica l documen ts and c ...
-
Gateway E-4650 - page 9
1 1 Chec king Out Yo u r G a t e w a y Computer This chapter provides basic information about your Gateway computer . Read this chapter to find o ut: ■ Where comp onents and c onnectors are lo cated ■ What acc essories ar e avai lable These illustrations s how typical computer systems. Y our computer system m ay not look exactly the same. ...
-
Gateway E-4650 - page 10
2 C h e c k i n g O u t Y o u r G a t e w a y C o m p u t e r Gate wa y Mid-T ower fr ont CD/D VD d rive CD/ D V D ej ect butto n Dis kette ejec t butt on Disk ette driv e Po w e r bu t t o n USB 2. 0 por ts ...
-
Gateway E-4650 - page 11
G a t e w a y M i d - T o w e r f r o n t 3 Compon ent Icon Descriptio n CD/D VD driv e Use a CD drive f or insta lling sof tware pr ogra ms, pla ying aud io CDs, an d access ing data. Use a D VD driv e f or installing software progra ms, pla ying aud io CDs and D VDs , and ac cessing dat a. CD/D VD eject b utton Press this button to o pen the CD/ ...
-
Gateway E-4650 - page 12
4 C h e c k i n g O u t Y o u r G a t e w a y C o m p u t e r Gate wa y Mid-To wer bac k Cov er rele ase le v ers Network jack Analog mon itor port P aral lel port Serial port USB 1. 1 po r t s K e yboard port Mouse por t V o ltag e sel ect or switch P o wer co nnector Line i n ja ck Micropho ne jac k Line out 1 j ack USB 2.0 ports Digital mon itor ...
-
Gateway E-4650 - page 13
G a t e w a y M i d - T o w e r b a c k 5 Compon ent Icon Descri ption P o wer co nnector Plug the po we r cable i nto this co nnector . V oltage select or switch Bef ore turning on th e computer , make sure that the sw itch is in the p roper posi tion f or the correct power a v ailab le. In the Un ited States , the utility pow er is supplie d at a ...
-
Gateway E-4650 - page 14
6 C h e c k i n g O u t Y o u r G a t e w a y C o m p u t e r Jo ystic k/MID I por t Plug a j oyst ick or MIDI de vice into this p or t. Modem j ack Plug a mo dem cable int o th is jack . Line o ut 2 (rear ou t) jack Rear Out. Plug po wered speak ers or an external ampli fier into this jack. Th is jac k is color- coded b lac k. Line out 1 (speakers ...
-
Gateway E-4650 - page 15
Heceta I V hardware man agement 7 Heceta IV har d ware mana gement Heceta IV is an integrated data acquisition system that lets yo u monitor the status of your system ha rdware. Monitored information includes internal temperature, fan speed, voltage, and chassis i ntrusion (to alert you in the event of c ase cover removal). The feat ures of the har ...
-
Gateway E-4650 - page 16
8 C h e c k i n g O u t Y o u r G a t e w a y C o m p u t e r ...
-
Gateway E-4650 - page 17
S e t t i n g u p y o u r c o m p u t e r 9 2 System Setup Setting up y our computer Use the instructions o n the Setup Poster that came with your computer to assemble your computer . Y ou should prepare a safe working environment before assembling your computer by following these guidelines : ■ Use a clean, flat, an d stable s urface for your c ...
-
Gateway E-4650 - page 18
10 S y s t e m S e t u p Star ting y our computer Before you start your compu ter for the first time: ■ Make sure that the voltage selector switch on the back of the computer is set to the c orrect voltage for your area. This switch is set at the factory to the correct voltag e (see “ Gateway Mid-T ower back ” on pag e 4 for t he voltage sele ...
-
Gateway E-4650 - page 19
S t a r t i n g y o u r c o m p u t e r 11 Under standing the P o wer -On Self-T est When you turn on your c omputer , the Power-On Self-T est (POST) routine checks the computer memo ry and co mponents. T o see this information on the screen, press T AB during POST . The computer displa ys e rror messages if POST finds any problems. W rite down any ...
-
Gateway E-4650 - page 20
12 S y s t e m S e t u p 3 Continue following the instruc tions and selecting options in the start-up wizard dialog boxes, c licking Next to move through the di alog boxes, until the wizard tells you to restart the co mputer . If you need to return to the previous dialog box to change any of your entries, click B ack . 4 Restart your com puter . T ...
-
Gateway E-4650 - page 21
R e s t a r t i n g y o u r c o m p u t e r 13 Restar ting y our computer If your computer does not respond to key board or mouse input, you may have to close program s that are no t responding. If clo sing unresponsive programs does not restore your computer to normal operation, you may have to res tart th e compu ter . T o close unresponsive prog ...
-
Gateway E-4650 - page 22
14 S y s t e m S e t u p ...
-
Gateway E-4650 - page 23
Preventin g static el ectricity di scharge 15 3 W orking with the Gate wa y Mid-T o wer case Pre venting static electricity disc har ge The components inside yo ur computer are extremely sen sitive to static electricity , also known as el ectrosta tic di schar ge (ESD). Before opening the com puter case, follow these guidelines: ■ T u rn off the ...
-
Gateway E-4650 - page 24
16 W o r k i n g w i t h t h e G a t e w a y M i d - T o w e r c a s e ■ T ouch a bare metal surface on the back of the comp uter . ■ Unplug the power cord and modem cable. Before working with com puter components, follow these guidelines: ■ A void static-causing surfaces such as carpeted floors, plastic, and pack ing foam. ■ Remove compone ...
-
Gateway E-4650 - page 25
Openi ng and clo sing 17 Opening and c losing The Gateway Mid-T ower case provides toolless access to internal components. T o open t he Gateway Mid-T ower case: 1 T u rn off the computer . 2 Following all static electricity d ischarge preca utions, disconnect the power cord and all o ther cables. 3 Drain any residual power from the co mputer by pr ...
-
Gateway E-4650 - page 26
18 W o r k i n g w i t h t h e G a t e w a y M i d - T o w e r c a s e 6 Swing the side pa nel away from the case. ...
-
Gateway E-4650 - page 27
Openi ng and clo sing 19 T o close the Gateway Mid-T ower case: 1 For more stability , place the computer on its side. 2 Make sure all of the internal ca bles are arranged inside the case so they will not be pin ched when you close the case. ...
-
Gateway E-4650 - page 28
20 W o r k i n g w i t h t h e G a t e w a y M i d - T o w e r c a s e 3 Align the door tabs into the case notch es. 4 Swing the side panel toward the case unt il the release levers lock. 5 Return the computer to its upright positio n. 6 Reconnec t the cables an d power cord. ...
-
Gateway E-4650 - page 29
Adding or replacing dri ves 21 Adding or replacing drives Preparing to ad d or replace a drive One 3.5-inch diskette drive, on e 3.5-inch har d drive, and one CD driv e are included with your co mputer . Y ou can add one additiona l half-height 3.5-inc h tape storage or disk storage device. As you prepare to install dr ives, keep the following in m ...
-
Gateway E-4650 - page 30
22 W o r k i n g w i t h t h e G a t e w a y M i d - T o w e r c a s e Drive cabling informati on Y our computer includes three different types of d rive cables. Each drive c able is clearly labeled, indicating cable-type and showing which end is connected to the appropria te connector on the system board an d which end is con nected to the drive. ...
-
Gateway E-4650 - page 31
Adding or replacing dri ves 23 3 If you are addin g a ne w driv e, press in on the two bezel re lease tabs, th en swing open the front bezel. ...
-
Gateway E-4650 - page 32
24 W o r k i n g w i t h t h e G a t e w a y M i d - T o w e r c a s e 4 If you are adding a new drive, remove the drive bay bez el cover fo r the bay into which you are in stalling the new drive. 3.5-inc h drive bay bezel cov er tab 5.25-inch drive ba y bezel cover t ab ...
-
Gateway E-4650 - page 33
Adding or replacing dri ves 25 5 If you are adding a new dri ve, remove the EMI shield for the bay into which you are installing the new drive. 6 If you are replacing a driv e, disconnect the drive cables, noting th eir locations and orient ation. (Y ou will rec onnect the cables after y ou install the new drive.) EMI shields ...
-
Gateway E-4650 - page 34
26 W o r k i n g w i t h t h e G a t e w a y M i d - T o w e r c a s e 7 If there is a shipping screw installed next to the release lever , remove the screw , then unlock the dr ive bay by sliding the release lever back to ward the back of the case. 8 If you are replacing a drive, remove the old dr ive by sliding it forward and out of the drive bay ...
-
Gateway E-4650 - page 35
Adding or replacing dri ves 27 9 Set any jumper s on the new drive. Se e the drive manual for furth er instructions. 10 Slide the new drive into the drive bay until it settles into the indentation, then lock it into place by sliding the release lever toward the front of the case. 11 Connect the drive cables according to the instructions in the driv ...
-
Gateway E-4650 - page 36
28 W o r k i n g w i t h t h e G a t e w a y M i d - T o w e r c a s e T o replace a hard drive: 1 Open the case by following the proce dure “ T o open the Gateway Mid-T ower c ase: ” on pa ge 17. 2 Return the case t o its upright position. 3 Disconnect t he drive ca bles, noting their loc ations and orientation. (Y ou will reconnect the cables ...
-
Gateway E-4650 - page 37
Adding or replacing dri ves 29 4 Slide the green release lever out toward the open side of the case, then remove the drive by sliding it out of th e drive bay . 5 Set any jumper s on the new drive. Se e the drive manual for furth er instructions. 6 Slide the new drive in and lock it into place by sliding the release lever toward the inside of the c ...
-
Gateway E-4650 - page 38
30 W o r k i n g w i t h t h e G a t e w a y M i d - T o w e r c a s e Replacing expansion car ds An expansion card is a ca rd used in the computer to add functiona lity to the system. Use the following proc edures to r eplace, add , or reseat an expa nsion card. T o replace, add, or reseat an ex pansion card: 1 Open the case by following the proce ...
-
Gateway E-4650 - page 39
Replac ing expansi on cards 31 5 While holding the expansion card retention cover open, remove the expansion c ard. Y ou can s lightly seesaw the card end-to-end to lo osen the card, but do not bend the card sideways. 6 While holding the retention cover open, insta ll the new card into the expansion slot. Y ou can sli ghtly seesaw the card end-to-e ...
-
Gateway E-4650 - page 40
32 W o r k i n g w i t h t h e G a t e w a y M i d - T o w e r c a s e 7 Lock the card in plac e by pushing the expan sion card retention co ver inward, then secure the expansion card retention cover with the card retention cover thumb-sc rew . 8 Reconnec t any cables to the ca rd. 9 Close the case by following the pro cedure “ T o close the Gate ...
-
Gateway E-4650 - page 41
Replac ing the powe r supply 33 Replacing the power suppl y T o replace a Gateway Mid-T ower case power supply: 1 Open the case by following the proce dure “ T o open the Gateway Mid-T ower c ase: ” on pa ge 17. 2 Return the computer to its upright positio n. 3 Disconnect the power supply cables from all c omponents, noting their locations and ...
-
Gateway E-4650 - page 42
34 W o r k i n g w i t h t h e G a t e w a y M i d - T o w e r c a s e 5 While supporting the power supply with your hand, remove the powe r supply by slidi ng it toward the front of the case, then outward. 6 Install the new power supply into the case by reversing the actions yo u took in Step 4, then lock the new power supply into place by flip pi ...
-
Gateway E-4650 - page 43
Replac ing the sys tem board 35 Replacing the sys tem boar d T o replace the system board: 1 Open the case by following the proce dure “ T o open the Gateway Mid-T ower c ase: ” on pa ge 17. 2 Remove all of the expansion cards by following the procedure “ To r e p l a c e , add, or rese at an ex pansio n card: ” on page 30. 3 Disconnect the ...
-
Gateway E-4650 - page 44
36 W o r k i n g w i t h t h e G a t e w a y M i d - T o w e r c a s e 5 Remove the system board b y sliding the board toward the front of the case. The system board st andoffs slide out of the keyh ole slots. 6 Slide the new system board into the keyhole slots and lock it into place with the thumbscrew . 7 Connect th e power and data cabl es. 8 In ...
-
Gateway E-4650 - page 45
I n s t a l l i n g m e m o r y 37 Installing memory When you upgrade your comp uter memory , make su re that you install the correc t type of memo ry module for y our computer . Fo r more infor mation about your comp uter ’ s memory type , see “ Specifications ” on page 104 . Installin g or replacing RIMM memory Y ou need to use a combinatio ...
-
Gateway E-4650 - page 46
38 W o r k i n g w i t h t h e G a t e w a y M i d - T o w e r c a s e T o install or replace RIMM or C-RIMM mem ory: 1 Open the case by following the proce dure “ Opening a nd closing ” on page 17. Make sure that you remove all external cables and the power cord. 2 Find the memory module banks, sometimes called expansion slots, on your system ...
-
Gateway E-4650 - page 47
I n s t a l l i n g m e m o r y 39 3 If you a re removing a RIMM mod ule from the memory mo dule bank, gently pull t he plastic tabs away from the sides of the memory module and remo ve it. - OR - If you are removing a C- RIMM module fro m the memory module bank, gently pull the plast ic tabs away from the sides of the module and remove it. ...
-
Gateway E-4650 - page 48
40 W o r k i n g w i t h t h e G a t e w a y M i d - T o w e r c a s e 4 If you are installing two memor y modules into one dual -cha nnel (two slots per bank) bank (RIMM BANK 0), install two identical RIMMs in RIMM BANK 0 and two C-RIMM S in RIMM BAN K 1 on the syste m boar d. - OR - If you are installin g four memory modules into two dual-channel ...
-
Gateway E-4650 - page 49
I n s t a l l i n g m e m o r y 41 5 Make sure that the tabs on th e sides of the RIMM and C-RIMM secure the memory module in the slot. When the module is secure, you will hear a cl ick as bot h tabs lock. 6 Clos e the case by fo llowi ng th e proce dure “ T o close the Gateway Mid-T ower c ase: ” on pa ge 19. 7 T urn on the computer . Windows ...
-
Gateway E-4650 - page 50
42 W o r k i n g w i t h t h e G a t e w a y M i d - T o w e r c a s e Replacing the battery The battery provides power for the c omputer real-time clock and CMOS memory , which stores the computer configu ration information. If your battery is failing you may notice your computer clock slo wing down and giving you the incorrect time. If so, open t ...
-
Gateway E-4650 - page 51
Repla cing the batte ry 43 5 Loc ate t he ba ttery on th e syst em b oard (see “ System board lay out ” on page 98). The battery is cir cular and has the po sitive pole mark (+) on the top. 6 Place the edge of a small flat-head screwdriver under the battery and lift it up until i t pops out of the so cket. 7 Press the new battery in the socket ...
-
Gateway E-4650 - page 52
44 W o r k i n g w i t h t h e G a t e w a y M i d - T o w e r c a s e ...
-
Gateway E-4650 - page 53
A b o u t t h e B I O S S e t u p u t i l i t y 45 4 Using the BIOS Setup Utility About the BIOS Setup utility The computer ’ s BIOS has a built-in s etup utility that lets you configu re several basic computer characteristics. The settings are stored in batt er y-backed RAM and are retained e ven when the pow er is off. Important The comput er s ...
-
Gateway E-4650 - page 54
46 U s i n g t h e B I O S S e t u p U t i l i t y Start the BIOS Setup utilit y by restarting the computer , then pressing F1 when the Gateway logo screen appears during startup. The Main BIOS Setup ut ility screen opens. It may not look exac tly like the screen shown below . As you select items on the Main menu or in submenus, you see specific in ...
-
Gateway E-4650 - page 55
A b o u t t h e B I O S S e t u p u t i l i t y 47 The main screen ha s the following menu selecti ons at the top of the screen: ■ Maintena nce lets you clear Setup passwords and enable extended configuration mode. The maintenance menu is only displayed when the BIOS configuration jump er is set to configure (see “ Setti ng th e B IOS configura ...
-
Gateway E-4650 - page 56
48 U s i n g t h e B I O S S e t u p U t i l i t y Updating the BIOS If you need a new version of the BIOS, you can downlo ad the BIOS update from technical support area on the Gateway W eb site (www . ga tewayat work.c om) and i nstall the new vers ion from a diskette . T o update the BIOS you need to perform the fo llowing tasks in sequence: 1 Cr ...
-
Gateway E-4650 - page 57
Setting th e BIOS configura tion jumper 49 Setting the BIOS configuration jumper The system board ha s a config uration jumper related to the BIOS. Place a jumper on specifi c pins to reset the CMOS settings to th e BIOS defaults or to erase a misplaced or fo rgotten password. For mor e information on the loc ation and use of the co nfiguration jum ...
-
Gateway E-4650 - page 58
50 U s i n g t h e B I O S S e t u p U t i l i t y ...
-
Gateway E-4650 - page 59
Protecting a gainst power s ource probl ems 51 5 Mana ging Y our Computer Pr otecting a gainst po wer sour ce pr ob lems Surge suppressors, line conditioners, and uninterrupt ible power supplies can help protect your co mputer against power sour ce problems. Surge suppr essors During a power surge, the voltage level of electricity coming into your ...
-
Gateway E-4650 - page 60
52 Managi ng Your Comput er When pur chasing a surge suppressor: ■ Make sure the surge suppressor meets the appropriate product safety certification for your location, such as Underwriters Labora tories (UL). ■ Check the max imum amount of voltage the suppressor allows to pa ss through the line. The l ower the voltage that the suppressor allows ...
-
Gateway E-4650 - page 61
P o w e r m a n a g e m e n t 53 P o wer mana g ement Computer equipment can account for a significant p ortion of energy use in the home and office environment. Y ou may not want to shut down your computer each time you leave it, especially if you plan to be away for only a short time. W indows lets you use the following modes to conserve e nergy ...
-
Gateway E-4650 - page 62
54 Managi ng Your Comput er Using Standb y mode Always save your work before using the Standby mode. Once in Standby mode, your computer reduces or turns off the power to most devices except memory . However , the info rmation in the memory i s not save d to th e hard drive. If power is interrupted, the information is lost. The table below shows ho ...
-
Gateway E-4650 - page 63
P o w e r m a n a g e m e n t 55 Chan ging p ower settin gs Y ou can cha nge power management settings, such as the po wer button function and power-s aving timers, by changing power settin gs in Windows. Y ou can also adjust power s chemes and adjust advanced power settings. Power scheme s (groups of power settings) let you change power savin g op ...
-
Gateway E-4650 - page 64
56 Managi ng Your Comput er 2 Click/Double-cl ick the Po wer Opti ons or Po wer Manag em ent ico n. The Pow er Opt ions Prop erti es di alog b ox op ens. 3 S e l e c t a p o w e r s c h e m e f r o m t h e Po w e r S ch em e list. - OR - Set the timers for System standb y , T urn off monitor , and T urn off hard disks , then save your custom power ...
-
Gateway E-4650 - page 65
P o w e r m a n a g e m e n t 57 Changi ng adv anced power settings T o change advanced power management settings: 1 In W indows XP , click Start , then select Control P anel . Click Pe rformance and Mainte nance . The Performance and Maintenance wi ndow opens. - OR - In W indows Me , W indows 2000, or W indows 98, click Start , then select Setting ...
-
Gateway E-4650 - page 66
58 Managi ng Your Comput er Activ ating Hibernate mode T o activate Hibernate mode: 1 In W indows XP , click Start , then select Control P anel . Click P erformance and Mainte nance . The Performance and Maintenance wi ndow opens. - OR - In W indows Me , W indows 2000, or W indows 98, click Star t , then select Settings , then Contr ol Pa nel . The ...
-
Gateway E-4650 - page 67
P o w e r m a n a g e m e n t 59 T o place your computer into hibernation: ■ T o use hibernation as a power savings m ode, open the Powe r Options dialog box, c lick the Pow er Sc h e m e s or Adv anced tab, select Hibernate as one of the power settings, then save the c hanges by clicking OK . ■ T o manually plac e your computer into hiberna ti ...
-
Gateway E-4650 - page 68
60 Managi ng Your Comput er 3 Click the UPS tab. 4 Click Select . The UPS Selection dialog box opens. 5 Select the manu facturer and model of the UPS de vice. 6 Click the serial port where the UPS d evice is attach ed. 7 Click Finish . 8 Click OK . ...
-
Gateway E-4650 - page 69
P r o t e c t i n g y o u r c o m p u t e r f r o m v i r u s e s 61 Pr otecting y our computer fr om viruses A virus is a progra m that atta ches itself to a file on a compu ter , then spread s from one comp uter to an other . V iruses can damage dat a or cause yo ur computer to malf unction. Some viruses go undetected for a period of time, becaus ...
-
Gateway E-4650 - page 70
62 Managi ng Your Comput er T o remove a virus: 1 Find and remove the virus immediately using Norton AntiVirus. 2 T u rn off your computer and leave it off for at least 30 seconds. 3 T u rn on the computer and re scan for the virus. T o update Norton AntiViru s: 1 Click Star t , then select All Pr ograms , Norton AntiVirus , then LiveUpdate - Norto ...
-
Gateway E-4650 - page 71
Managi ng hard driv e space 63 Managing har d drive space W indows provides several utilities you can use to man age your hard drive. Chec king har d drive space T o check hard drive spac e: 1 In W indows XP , click Start , then select My Compu ter . - OR - In W indows Me, W indows 2000, or W indows 98, double-c lick the My Computer icon. 2 Right-c ...
-
Gateway E-4650 - page 72
64 Managi ng Your Comput er Using Disk Cleanup Delete unneeded files, such as temporary Windows files, to free hard drive space. T o use the Windows Disk Cleanup program: 1 In Wi ndows XP , click Start , then select My Computer . Th e My Comp uter window opens. - OR - In W indows Me, W indows 2000, or W indows 98, double -click the My Computer icon ...
-
Gateway E-4650 - page 73
Managi ng hard driv e space 65 4 Select the check box beside each file type y ou want to delete. For more information about fi le types you can delete, read the description s in the Disk Cl ean up dia log bo x. 5 Click OK , then click Ye s . Chec king the har d drive f or err ors The Error-checking pro gram in Windows XP and W indows 2000 or ScanDi ...
-
Gateway E-4650 - page 74
66 Managi ng Your Comput er 3 Click the To o l s tab. 4 Click Check No w . 5 Select the optio ns to use, then click Start . For help, press F1 . Windows checks the drive for errors. This process may take several minutes. 6 Correct any problems that are foun d by following the on-screen instructions. After W indows has finished checking the drive fo ...
-
Gateway E-4650 - page 75
Managi ng hard driv e space 67 Defragmenting th e ha r d dri ve When working with fi les, sometimes Windows divides the fil e information into pieces and stores the m in different plac es on the hard drive. This is called fragmentati on , and it is normal. In orde r for the compute r to use a file, W indows m ust search for the pieces of the file a ...
-
Gateway E-4650 - page 76
68 Managi ng Your Comput er 3 Click the To o l s tab. 4 Click Defragment Now . 5 If Disk Defragmenter does not st art automatically , click Start or Defragment . 6 Disk Defragmenter shows its progres s on the screen. When finished, Disk Defr agmente r asks i f you wa nt to qui t the pr ogram. 7 Click Close or Ye s . ...
-
Gateway E-4650 - page 77
Managi ng hard driv e space 69 Bac king up files Backing up files and remo ving them from the hard drive free s space for new files on the hard drive. It also pr otects you from losing important informa tion if the hard drive fails or you accidentally delete files. Y ou should back up your files regularly to a writable CD (if you have a CD-R or CD- ...
-
Gateway E-4650 - page 78
70 Managi ng Your Comput er Using the Sche dul ed T ask Wizard The Scheduled T ask Wi zard lets you schedule maintenance tasks such as running Disk Defragmenter and Error-checking or ScanDisk. T o start the Scheduled T ask Wizard: 1 Click Start , then se le ct All Programs , Ac cess ori es , System T ools , then Schedul ed T asks . The Sc heduled T ...
-
Gateway E-4650 - page 79
C l e a n i n g y o u r c o m p u t e r 71 Cleaning y our computer Keeping your comput er clean and the vent s free from dust helps keep your system performing a t its best. Y ou ma y want to gather these items and put together a computer cleani ng kit: ■ A soft cloth ■ W indow cleaner (not for use on LCD panels) ■ An aerosol can of air that ...
-
Gateway E-4650 - page 80
72 Managi ng Your Comput er Cleaning the keyboar d Y ou should clean the key board occ asionally by using a n aerosol can o f air with a narrow , straw-like extension to remove dust and lint trapped under the keys. If you spill liquid on the keyboard, turn off the computer and turn the unit upside down. Let the liq uid drain, then let the keyboard ...
-
Gateway E-4650 - page 81
C l e a n i n g y o u r c o m p u t e r 73 T o clean your mouse: 1 T urn the mouse upside down. 2 Rotate the retaining ring on the bottom of the mouse counter-clockwise. 3 Remove the retaining ring a nd mouse ball. 4 Remove any dust, lint, or dirt from the mouse ball with a so ft cloth. 5 Clean the mouse rollers with a cotton swab d ipped in isopro ...
-
Gateway E-4650 - page 82
74 Managi ng Your Comput er Chec king system health with LANDesk LANDesk ® Client Manag er is a de sktop m anage me nt int erface (D MI) that lets you monitor t he health of your system co mponents. Through LANDesk, yo u can view software a nd hardware properties. Y ou can also set LANDesk to notify you when system resources reach c ertain levels. ...
-
Gateway E-4650 - page 83
S y s t e m r e c o v e r y 75 System reco very T ake advanced precautions that will allow you to restart your system and recover da maged files in the event th at your hard drive is da maged, o r your BIOS or system files get corrupted. Creating a star tup diskette If your computer hard drive is d amaged, you may not be able to s tart the computer ...
-
Gateway E-4650 - page 84
76 Managi ng Your Comput er ...
-
Gateway E-4650 - page 85
I n t r o d u c t i o n 77 6 T r oubl eshooting Intr oduction If your computer does not operate correctly , re-read the instructions for the procedures you have performed. If an error occurs within a program, consult the documentation sup plied with the program. This section identifies solutions to some possible problems. T roub leshooting c hec kl ...
-
Gateway E-4650 - page 86
78 T r o u b l e s h o o t i n g T ro ubleshootin g guidelines As you troubleshoot your computer , keep the following guidelines in mind: ■ Never remove the case c over while the computer is turned on. ■ Do not attempt to open the monitor . Even if the power is disconnected, stored energy in the monitor components can inflict a painful or harmf ...
-
Gateway E-4650 - page 87
B a t t e r y i n s t a l l a t i o n p r o b l e m s 79 ■ T urn off the computer , remove the cover , a nd make sure that all cables inside the case are attached securely . Also, make sure that the colored cable edges are aligned cor rectly and that the c onnectors do n ot miss any pins. Disconnect and reconnect th e cables. Close the case as de ...
-
Gateway E-4650 - page 88
80 T r o u b l e s h o o t i n g CD drive pr ob lems An audio CD produces no sound. Pr obable cause Solution The CD is loaded incorrect ly Mak e sure the l abel is f acin g up , then t r y again. The spea kers are n ot connec ted Make s ure t he speaker cables are con nect ed properly and s ecurely . The spea ker v olume is turned dow n Che ck the ...
-
Gateway E-4650 - page 89
C D d r i v e p r o b l e m s 81 An audio CD will not pla y . The computer does not recognize the CD drive. Probable cause So lution The CD is loade d incorrec tly Mak e sure the label is f acing up , the n try again. The CD is scratc hed or d ir ty T r y cleani ng the CD with a lint-fre e cloth. Mak e sure t h e CD is not scra tche d. Probable cau ...
-
Gateway E-4650 - page 90
82 T r o u b l e s h o o t i n g Computer pr ob lems The computer will not sta r t up. The computer is non-responsi ve . The keyboar d does not w ork. Pr obable cause Solution The com puter is not connec ted to an A C outl et Make sure t he power cable( s) are conn ected correctl y to an opera ting AC p ower sourc e. The v oltage selecti on s witch ...
-
Gateway E-4650 - page 91
C o m p u t e r p r o b l e m s 83 The mouse does not work. Probable cause Solution The mou se is not pl ugged in or connec ted properly Mak e sure the c able is plugged i n correctly . The mou se driv er did not load when th e com put er st ar ted Load the appro priate mouse driv er man ually or cont act Gateway T e chn ical Suppor t. The mous e i ...
-
Gateway E-4650 - page 92
84 T r o u b l e s h o o t i n g Diskette drive pr oblems The computer does not recognize the diskette dr ive . The diskette dri ve will not read, write, or f ormat. The diskette dri ve LED illuminates continuousl y . Proba ble ca use S ol uti on The disk ette driv e ma y be configure d incorrec tly Restart your co mputer , then pre ss F1 to open t ...
-
Gateway E-4650 - page 93
H a r d d r i v e p r o b l e m s 85 Har d drive pr ob lems The computer does not recognize the IDE driv e . Prob able cause Solution The primary IDE de vice ma y be config ured incorrectl y Resta r t your co mputer , t hen press F 1 to open the BIOS Set up utility . F rom the Ad vanced | IDE Configuration menu, set the IDE Contr oller to Both and ...
-
Gateway E-4650 - page 94
86 T r o u b l e s h o o t i n g Memory pr oble ms The computer detected memory err ors during start up. Pr obable cause Solution Memory was added or remo ve d, and the ne w confi gura tio n was no t saved in BIOS Setup u tility Open the BIOS Setup utility an d sa ve th e ne w memory confi guration . The mem ory was ins talled incor rect ly Make su ...
-
Gateway E-4650 - page 95
Modem p roblems 87 Modem pr ob lems The computer does not recognize the modem. Pr obable cause Solution The mode m has not b een added as new ha rdwar e Add the mode m as new har dware. The mode m is not conn ected to a liv e pho ne jack Mak e sure the line connected to the modem is working a nd plugged in to the appropriate por t on the mode m (li ...
-
Gateway E-4650 - page 96
88 T r o u b l e s h o o t i n g P eripheral/adapter pr ob lems The computer does not recognize an adapter car d. Prob able cause Solution The interrupt or I/O address is set inc orrectly Chec k the addre ss config uration of the adapter card and make su re that it doe s not conf lict with an other card in the computer . The ca rd was not confi gur ...
-
Gateway E-4650 - page 97
P r i n t e r p r o b l e m s 89 Printer pr oblems The printer wil l not turn on. The printer is t urned on but will not pri nt. The printer pri nts garbled te xt. Proba ble ca use S ol uti on The printer is n ot plugged in Mak e sure the po wer cab le is pl ugged into a wor ki n g p ower so urc e. The printer is n ot turned on Mak e sure the print ...
-
Gateway E-4650 - page 98
90 T r o u b l e s h o o t i n g Video pr ob lems The computer is running b ut the screen is b lank. The image on the screen is di m or difficult to read. Pr obable cau se Solution The moni tor is not turned on Mak e sure the monitor is plugg ed in and turned on. If the m onitor i s turned on, the green p ower LED shou ld illuminate . The moni tor ...
-
Gateway E-4650 - page 99
Video pr oblems 91 The color monitor displ ays e verything in blac k and white. The displa yed char acters are garb led. The video is distorted. Pr obable cau se Solution The co mput er was tur ned on bef ore the mo nitor Mak e sure the monito r is turned on, then rest ar t the comp uter. The displ ay type is set incorrec tly In the Co ntrol P anel ...
-
Gateway E-4650 - page 100
92 T r o u b l e s h o o t i n g Err or messa g es This section lists common error messages that yo u may see. These messages often indicate procedural errors such as an incorrec t keystroke or a write-protected diskette. Some messages, however , may indicate a problem that requires you to co nsult the troubleshooting sectio n of this manual. Error ...
-
Gateway E-4650 - page 101
E r r o r m e s s a g e s 93 FDC F ailure Error occurre d tr ying to acces s disk ette drive controll er . HDC F ailure Error occurred tryi ng to access hard disk controll er . Memory Siz e Decrea sed Memory siz e has decrea sed sinc e the last boot. If no memory was rem ov ed, then memor y may be bad . Memory Siz e Increase d M emory size h as inc ...
-
Gateway E-4650 - page 102
94 T r o u b l e s h o o t i n g Beep codes Whenever a recov erable error occ urs during POST , the BIOS displays an erro r message describing the p roblem. The BIOS also iss ues a beep code (one long tone followed by two short tones) during POST i f the video configuration fails (a faulty vid eo card or no card installed) or if an externa l ROM mo ...
-
Gateway E-4650 - page 103
B e e p c o d e s 95 If POST completes normally , the BIOS issues one short beep before pa ssing control to the operating s ystem. Shor t B eeps Des criptio n 1 Refres h failu re 2 P arity ca nnot be reset 3 F i r s t 6 4 K B m e m o r y f a i l u r e 4 Tim er n ot o pera ti onal 5 Not us ed 6 8042 GateA20 cann ot be toggle d 7 Exception i nterrupt ...
-
Gateway E-4650 - page 104
96 T r o u b l e s h o o t i n g ...
-
Gateway E-4650 - page 105
Intel 850 ATX System Boar d Technical Reference 97 A Ref erence Data Intel 850 A TX System Boar d T echnical Reference Features This FC-PGA2 system b oard uses the Intel ® 850 chipset. The system boa rd supports: ■ Direct R AMBUS ® RDRA M R IMM sy stem mem ory ■ Intel ® Pentium ® 4 processors ■ Ultra A T A 33/66/100 driv es ■ 100 MH z F ...
-
Gateway E-4650 - page 106
98 R e f e r e n c e D a t a System boar d la y out The following illustration shows th e system board divided into two sections: 2 1 ...
-
Gateway E-4650 - page 107
Intel 850 ATX System Boa rd Technical Reference 99 Section 1 A E C G D B F ...
-
Gateway E-4650 - page 108
100 R e f e r e n c e D a t a A USB front panel header (2.0) B Front pane l header C BIOS configuration jump er D Batter y E PCI expansion slots F AGP expansion slot G CNR expa nsion slot (no t supported ) ...
-
Gateway E-4650 - page 109
Intel 850 AT X System Boa rd Technical Reference 101 Section 2 Q O R P N L M A B G F E D C H I K J ...
-
Gateway E-4650 - page 110
102 R e f e r e n c e D a t a A Primary IDE cable connector B Seconda ry ID E cable co nnect or C Auxiliary power connector D Memory expansion slots E Processor socket F Auxiliary power connector G Intr ud er hea de r H Diskette drive cable connecto r I Main power connector J Auxiliary fan connector K Processor fan connector L Personal System/2 ™ ...
-
Gateway E-4650 - page 111
Intel 850 AT X System Boa rd Technical Reference 103 BIOS configurati on jumper settings The BIOS configuration jumper lets you clear passwords or recover your BIOS if it becomes corrupted. For informat ion about the location of this jumper , see “ Sect ion 1 ” on pag e 9 9. Settin g Jumpe r placement When use d Normal F or normal opera tion (1 ...
-
Gateway E-4650 - page 112
104 R e f e r e n c e D a t a Specifications The following specifications are for the standard configuration. Y our system may contain optional equipmen t. All specifications are subject to change without notic e or obligation. Suppor ted processors Intel ® P entium ® 4 proc essors utili zing 478-p in FC-PGA2 conne ctor Chipset Intel 850 Memory 1 ...
-
Gateway E-4650 - page 113
Intel 850 AT X System Boa rd Technical Reference 105 Many products for Gateway and its subsidiaries are custom e ngineered by o ur suppliers to Gateway sp ecifications and may vary from similarly marketed products. Envir onm ent Operating tempera ture: 10 ° C to 35 ° C ( 50 ° F to 95 ° F) Humidi ty: 20% to 80% Altitude: -60 .96 m to 3048 m CPU ...
-
Gateway E-4650 - page 114
106 R e f e r e n c e D a t a ...
-
Gateway E-4650 - page 115
I m p o r t a n t s a f e t y i n f o r m a t i o n 107 B Saf ety , Regulator y , and Legal Inf ormation Impor tant safety in f ormation Y our Gateway system is design ed and tested to meet the latest stand ards for safety of information technology equ ipment. However , to ensur e safe use of this product, it is important that the safety inst ructi ...
-
Gateway E-4650 - page 116
108 Safety, Regula tory, and Lega l Information ■ Some products are equipped with a three-wire power cord to make sure that the product is properly grounded when in use. The plug on this cord will fit only into a grou nding-type outlet. This is a safety fe ature. If you are unab le to insert the plug into an outlet, cont act an electrician to ins ...
-
Gateway E-4650 - page 117
Regul atory com pliance st atement s 109 Regulatory compliance statements United States of Amer ica Federal Communicati ons Commis sion (FCC) Unintentional emitter per FCC Part 15 This device ha s been tested and found to comply w ith the limits fo r a Class B di gital device, pursuant to Part 15 of the FCC rules. These limits are designed to provi ...
-
Gateway E-4650 - page 118
110 Safety, Regula tory, and Lega l Information (applicable t o products fitted with USA modems) Y our modem complies wit h Part 68 of the Federal Communic ations Commission (F CC) rules. On the computer or mode m card is a label th at contains the FCC registr ation number and Ringer Equivalence Number (REN) for this device. If requested, this info ...
-
Gateway E-4650 - page 119
Regul atory com pliance st atement s 111 Canada Industry Canada (IC) Unintentional emitter per ICES-00 3 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as s et out in the radio interferenc e regulations of Industry Can ada. Le pr é sen t appa rei l num é rique n ’é met pas de bruits r ...
-
Gateway E-4650 - page 120
112 Safety, Regula tory, and Lega l Information Eur opean Union The following inf ormation is only applicable to sy stems labeled with the CE mark . European dire ctives This Informat ion T echn ology Equipment has been tested and found to co mply with the following European direc tives: ■ EMC Direct ive 89/336/EEC with amendin g directives 92/31 ...
-
Gateway E-4650 - page 121
Regul atory com pliance st atement s 113 Japan VC CI stat ement This equipment is in the Class B category (Informatio n T echnology Equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the V oluntary Control Council for Inter ference by Information T echnol ogy Equipment aimed at preventing ra ...
-
Gateway E-4650 - page 122
114 Safety, Regula tory, and Lega l Information A u strali a and Ne w Zeal and EMI statem ent This device ha s been tested and found to comply w ith the limits fo r a Class B di gital device, pursuant to the Australian/New Zealand standard AS/NZS 3548 set out by the Australian Communicati ons Authority and the Radio Spectru m Management Agency . Ne ...
-
Gateway E-4650 - page 123
L a s e r s a f e t y s t a t e m e n t 115 Laser saf ety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “ Class 1 Laser Produc ts ” under a US Department of Health and Human Services (DHHS) Radiati on Performa ...
-
Gateway E-4650 - page 124
116 Safety, Regula tory, and Lega l Information T ele vision antenna connector s pr otection (f or systems fitted with TV/cable TV tuner car ds) External tele vision antenna grounding I f a n o u t s i d e a n t e n n a o r c a b l e s y s t e m i s t o b e c o n n e c t e d t o y o u r G a t e w a y P C , m a k e s u r e t h a t t h e antenna or c ...
-
Gateway E-4650 - page 125
Telev isi on an tenna conn ect ors prot ect ion (f or syst ems fitt ed wi th TV/ cab le T V t une r car ds) 117 Wa r n in g When installi ng or realign ing an outs ide antenna system, ex treme care shou ld be tak en to k eep from touchi ng such power line s or circ ui ts. Co ntac t wi th th em could be fata l. Reference Grounding co mponent 1 Elect ...
-
Gateway E-4650 - page 126
118 Safety, Regula tory, and Lega l Information Notices Copy right © 2001 Gate way , Inc. All Rights Reserved 4545 T own Centre Cou rt San Diego, CA 92121 USA All Rights Reser ved This publication is protected by cop yr ight and all rights are reser ved. No part of it may be reproduced or transmitted b y any means or in any f or m, without prior c ...
-
Gateway E-4650 - page 127
I n d e x 119 Inde x Numerics 3.5-inch d evice cabling informat ion 22 installing 21 prep aring t o ins tall 21 removing 21 replacing 21 A AC power connector 5 accessories safety precautions 10 8 adapter c ard installing 30 removing 30 replacing 30 troubleshooting 88 add-in ca rd installing 30 removing 30 replacing 30 troubleshooting 88 addi tion a ...
-
Gateway E-4650 - page 128
120 I n d e x line out 6 MIDI 6 modem 6 monitor ( VGA) 5 network 5 parallel 5 power 5 PS/2 keyboard 5 PS/2 mouse 5 serial 5 speaker out 6 USB 3 , 5 cover removing 17 replacing 17 cover release lever 6 creating startup diskettes 75 D deleting files and folders 64 Disk Cl eanu p 64 Disk Def rag menter 67 diskette drive 3 cabling informat ion 22 eject ...
-
Gateway E-4650 - page 129
I n d e x 121 LANDesk Heceta IV 7 Hibernate m ode 3 , 53 , 58 , 59 humidity protecting the computer 9 I installing 3.5-inch d evice 21 adapter c ard 30 add-in ca rd 30 battery 42 bezel 23 case cov er 17 CD/D VD d riv e 21 diskette drive 21 expa nsi on c ard 30 hard drive 21 LANDesk Client Manager 74 main board 35 memory 37 power su pply 33 system b ...
-
Gateway E-4650 - page 130
122 I n d e x adjustin g 10 port 5 troubleshooting 90 mouse cleani ng 73 port 5 troubleshooting 83 N network jack 5 Norton Antivirus 61 O opening the case 17 operating system setting up 11 P parallel port 5 periph eral d evices troubleshooting 88 port s game 6 joystick 6 MIDI 6 monitor 5 parallel 5 PS/2 keyboard 5 PS/2 mouse 5 serial 5 USB 3 , 5 PO ...
-
Gateway E-4650 - page 131
I n d e x 123 case cov er 17 CD/D VD d riv e 21 diskette drive 21 expa nsi on c ard 30 front bezel 23 hard drive 21 main board 35 memory 37 power su pply 33 system board 35 resetting the computer 13 restoring LANDesk Client Manager 74 system 75 Resu me mode 3 RIMM me mory 37 S safety battery warnings 42 general p recautions 107 saving system config ...
-
Gateway E-4650 - page 132
124 I n d e x U uninterruptible power supply ( UPS) 52 , 59 updating the BIOS 48 USB port 3 , 5 utility software BIOS Set up utility 45 V video troubleshooting 90 virus 61 prot ecting again st 61 removing with Norton AntiVirus 61 voltage selector switch 5 W warning battery 42 Windows resetting the computer 13 setup 11 ...
-
Gateway E-4650 - page 133
...
-
Gateway E-4650 - page 134
MAN US E4650 SYS GDE R0 10/01 Gat eway ® E-4650 S ystem M anual ...
Do you have a question concerning Gateway E-4650?
Use the form below
If you did not solve your problem by using a manual Gateway E-4650, ask a question using the form below. If a user had a similar problem with Gateway E-4650 it is likely that he will want to share the way to solve it.