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Manual Digicom 8D5499

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  • Digicom 8D5499 - page 1

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 1 VoiceGATE 8D5499 User’s Manual REV. 2.0 ...

  • Digicom 8D5499 - page 2

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 2 Index IIDENT PREFACE ................................................................................................................ 3 1.0 GENERAL DE SCRIPTION ........................................................................................ 4 1.1 LED Description ............................... ...

  • Digicom 8D5499 - page 3

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 3 PREFACE All rights reserved; no part of this publication may be reproduced, stored in a retrieval system, or trasmitted in any form or by any means, el ectronic, otherwi se, without the prior written permission of Digicom S.p.A. Th e contents of this booklet may be modified without noti ce. Every possi ...

  • Digicom 8D5499 - page 4

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 4 1.0 GENERAL DESCRIPTION Digicom VoiceGATE is the ideal solution for the new Telecom Operators who want to take at home or office the new POTs with integration of Voice (Voice over IP) and Internet. VoiceGATE has 3 Ethernet ports (10/100) for the connection of local devices (Personal Computer, Printers, ...

  • Digicom 8D5499 - page 5

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 5 1.1 LED Description The VoiceGATE status can be chec ked through seven led indicators. Lan x Indicates the LAN ports status Off: no device connected On: device connected Line x Indicates the status of the two telephone lines Off: device not register ed at the GateKeeper or internal address book not con ...

  • Digicom 8D5499 - page 6

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 6 2.0 Configuration VoiceGATE can be configured using a Web brow ser. (Explore, Netascape, etc). This chapter describes the test to carry out on the computer to enter the configuration and the procedure to save the mofications in the configuration. In the paragraph “VoiceGATE working test” you find t ...

  • Digicom 8D5499 - page 7

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 7 2.2 Access to configuration 1. Run the browser and connect to http://192.168.2.1. When the connection is established, the f ollowing window will appear: Insert in the User Name field: admin Insert in the Password field: voicegate NB: User name and password must be written with lower case. Press Enter ( ...

  • Digicom 8D5499 - page 8

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 8 Note: in case of problems while displaying the configuration, be sure that no proxy Server is active. In Microsoft Internet Explorer the Proxy setup is in: Tools, In ternet Options, Connections LAN, Settings. Menù Description 1. General Configuration It displays the info rmation on the HW and SW relea ...

  • Digicom 8D5499 - page 9

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 9 2.3 Save the configuration To confirm the new settings you must press the Submit button at the end of any WEB page. To activate the modifications it is necessary, before you exit the configuration, to enter the Save settings menu and press the Submit button. At this point VoiceGATE will execute a Start ...

  • Digicom 8D5499 - page 10

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 10 2.4 VoiceGATE Working Test With simple operations you can test at once the working of VoiceGATE . We suggest to follow the procedures described in this chapter so to avoid working problems of VoiceGATE due to wrong configurations. The factory settings of VoiceGATE are the following: Ethernet: IP addre ...

  • Digicom 8D5499 - page 11

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 11 2.5 Configuration Menù description General Information The information concerning the Hw and SW vers ion and the elapsed time from the power on are displayed in this window . ...

  • Digicom 8D5499 - page 12

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 12 Telephony Configuration The voice information are displayed in this window, in particular: Call Setting: defines the Voice working mode. It can be set to work with the Gatekeeper or with the internal address book. Codec Selected: it allows to define the priority list for the codec, when the codec is s ...

  • Digicom 8D5499 - page 13

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 13 Interdigit Delay: wait in sec. from the last digit of the number, before starting the call. It is possible to activate the immediate diallin g of the number, inserting the “#” character at the end of the number. Element in Gatekeeper: Gatekeeper IP address for registration. Maximum 4 addresses can ...

  • Digicom 8D5499 - page 14

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 14 Supplementary Services The information concerning the reading and the voice supplementary serv ice setup, according the H.450 standard, are displayed in this window. You will find h ere a brief description of the various supplementary services. For almost all the supplementary services it is necessary ...

  • Digicom 8D5499 - page 15

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 15 H.450.4 Call Hold H.450.4 service allows to put on hold a call an d to call another number. Once the two calls have been activated, you can: • Press R + 1 -> To close the active call and recover the on hold call. • Press R + 2 -> To switch from a conversa tion to another, keeping one on hold ...

  • Digicom 8D5499 - page 16

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 16 Public Network Configuration The information concerning the reading and the Wan (Uplink) parameters setup are displayed in this window. Use DHCP to obtain configuration : Enables/Disables the device to DHCP configuration IP Address: Device IP address - LAN site Subnet Mask: Device Network Subnet Mask ...

  • Digicom 8D5499 - page 17

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 17 Private Network Configuration The information concerning the reading and the LAN part parameters are displayed in this window: <----- Attention: d o n o t i n s e r t a n I P address of the same network used in the WAN configuration “ PublicNetwork Configuration ”. If the WAN address is 192.168 ...

  • Digicom 8D5499 - page 18

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 18 Mac Addresses The Mac addresses of the device (Wan and LAN side) are displayed in this window. Public Network Mac: Mac address assigned to the WAN Private Network Mac: Mac Address assigned to the LAN SNMP Agent The information concerning the reading and the parame ter setup of SNMP protocol are displa ...

  • Digicom 8D5499 - page 19

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 19 RIP The information concerning the reading and the paramete rs setup of the RIP protocol are displayed in this window. RIP: Enables/Disables the RIP Silent Mode: OnlyRX – It manages the routing table in reception only RX+TX – It manages the routing table also in transmission Rip2 Mode: Multicast ? ...

  • Digicom 8D5499 - page 20

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 20 Route Table The informations concerning the routing table are displayed in this window. Security Configuration The informations concerning the password setup. ...

  • Digicom 8D5499 - page 21

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 21 Save Setting In this page it is possible to save the modified con figuration via browser, clicking on the Submit button. VoiceGATE will restart to load the new configuration. After about 45 seconds it will be ready to be used. Reset In this page it is possible to reset the device, clicking on the Subm ...

  • Digicom 8D5499 - page 22

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 22 3.0 VoiceGATE.exe The VoiceGATE utility allow s to : - Create the “AddressBook” - Load the AddressBook in the VoiceGATEs - Upgrade the VoiceGATE firmware In the following parameters you will find some informat ion on the use of t he program; for further details refer to the Help on-line. 3.1 Addre ...

  • Digicom 8D5499 - page 23

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 23 Gateway IP Address The IP Address field concerning the Gateway represents the IP Address of an eventual PSTN/ISDN Gateway. The Gateway allows the communication betw een the VoIP network and the traditi onal telephone lines (PST N, ISDN an d GSM). If the VoiceGATE doesn’t find the selected number in ...

  • Digicom 8D5499 - page 24

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 24 3.2 Address Book Upgrade Through the Address Book Upgrade you can send the address book created with the Address Book Management . After selecting Address Book Upgrade choose the address book file to be sent. Insert the IP address, UserID and Password of the VoiceGATE to which you must send the addres ...

  • Digicom 8D5499 - page 25

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 25 Configuration Example Here is an example to use the VoiceGate and its configuration. In teh following application there are two VoiceGA TE (one in the main office and the other one in the bran ch office) and no Gatekeeper is required. We w ill use the internal address book t o configurate the VoiceGat ...

  • Digicom 8D5499 - page 26

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 26 In this menu in sert the following information:: - Alias - The two telephone numbers - If you yse the internal address book or the reference Gatekeeper. - In this example we choose the Address book mode, setting the Call Setting parameter as Address Book. In the Public Network Configuratio n Menu you ...

  • Digicom 8D5499 - page 27

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 27 In the Private Network Configuration menu you define the information concerning the VoiceGate LAN interface. Besides the IP address and the SubnetMask, you have to enable the NAT. Configuration example of the PC Ethernet card to connect to the VoiceGate LAN ports. You have to insert the DNS regarding ...

  • Digicom 8D5499 - page 28

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 28 VoiceGATE Configuration Work Sheet Installation: Company: Installed By: Office: Date: Hardware Information: Firmware Information: Code: Sw Version: Serial Number: Build: Isdn Version: Telephony Configuration: H323 Alias: Call Setting AddressBook: GateKeeper: GK- IP Address: Phone Number Line 1 Line 2 ...

  • Digicom 8D5499 - page 29

    Digicom S.p.A. VoiceGATE Manual rev.2.0 Pag. 29 ...

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All of them are important, but the most important information from the point of view of use of the device are in the user manual Digicom 8D5499.

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A complete manual for the device Digicom 8D5499, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Digicom 8D5499 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Digicom 8D5499.

A complete Digicom manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Digicom 8D5499 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Digicom 8D5499, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Digicom 8D5499, that we can find in the current document
3. Tips how to use the basic functions of the device Digicom 8D5499 - which should help us in our first steps of using Digicom 8D5499
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Digicom 8D5499
5. FAQ - Frequently Asked Questions
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