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Polycom DOC2238A - page 1
Po l y c o m M G C + 5 0 / MGC+100 Hardware & Installation Guide Ve r s i o n 9.0.4 | August 2010 | DOC2238A ...
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Polycom DOC2238A - page 2
T rademark Information P olycom®, the P olycom “T riangles” logo, and th e names and marks associated with P olycom ’s products are trademarks and/or service marks of P olycom, Inc., and are registered and/or common-law marks in the Un ited States and various other count ries. All other trademarks are the property of th eir respective owners ...
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Polycom DOC2238A - page 3
MGC Hardware and Installation Guide i T able of Content s Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 MGC+ Unit Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 MGC+50/MGC+100 Specifica tions . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 MGC+ Control Unit . . ...
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Polycom DOC2238A - page 4
T able of Co ntent s ii Connecting t he MGC+100 to the LAN Network . . . . . . . . 2-19 Connecting t he MGC+100 to the Operator Workstation (PC) Directly via RS-232 (Optional) . . . . . . . . . . . . . . . . . 2-19 Connecting t he MGC+100 to the Netw ork . . . . . . . . . . . . 2-20 MPI-4/8 Hardware Installation for the MGC+100 . . . . . . . . . . ...
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Polycom DOC2238A - page 5
MGC Hardware and Installation Guide iii Power Supply Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 MGC+100 Compon en ts Locat io n . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 MGC+50 Components Location . . ...
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Polycom DOC2238A - page 6
T able of Co ntent s iv Audio+ Module Architecture . . . . . . . . . . . . . . . . . . . . . . . 4-38 Audio+ Port Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38 Video+ Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40 Video+ Module Architecture . . . . . . . . . . . . . . . . . . . . . . . ...
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Polycom DOC2238A - page 7
MGC Hardware and Installation Guide v Appendix A: Interfaces Pin As signment . . . . . . . . . . . . . . . . A-1 PRI Port Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 LAN PIN Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Alarms Port Pin Assignment . . . . . . . . . . . . . . . . . . . . . . ...
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Polycom DOC2238A - page 8
T able of Co ntent s vi ...
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Polycom DOC2238A - page 9
1-1 1 Before Y ou Begin The MGC+50 and the MGC+100 are high performance, hi gh capacity Multipoint Co ntrol Units (MCU) which supp ort up to 48 ports for the MGC+50, and 96 ports for the MGC+10 0. They utilize a variable port bandwidth ranging fro m 56 to 1920 Kbps. Figure 1-1: MGC+ 50 Figure 1-2: MGC+ 100 ...
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Polycom DOC2238A - page 10
Chapter 1 - Before Y ou Begin 1-2 The system meets Internation al T elecommunication Union - T elecommunic ation Stan dardization Sector, (ITU-T , formerly CCITT) standards for multipoin t mu lt imed ia brid gi ng devi ces, and meets ETSI standards for telecommunication produc ts. The flexible architecture in the syst em is designed to accommodate ...
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Polycom DOC2238A - page 11
MGC+ Hardware and Installation Manual 1-3 MGC+ Unit Main Features The MGC+ unit of fers the following features: • Supports a lar ge number of po rts (48 for the MGC+50 , 96 for the MGC+100) run nin g at 12 8 Kb ps • Universal slots, te lco grade high availab ility with hot-swappable modules, redundan cy , on-line upgradi ng and dynamic resource ...
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Polycom DOC2238A - page 12
Chapter 1 - Before Y ou Begin 1-4 MGC+50/MGC+100 S pecifications T able 1-1 lists the specifications of the MGC+50 and the MGC+100 units. T able 1-1: MGC+ Specificati ons Physical MGC+50 MGC+100 Height 16” 16” Width 15”, 19” with mounting plate 23” with mounting plates, 19” with unit at 90 ° Depth 19.5” 19.5” Weight Up to 24 kg Up ...
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Polycom DOC2238A - page 13
MGC+ Hardware and Installation Manual 1-5 Network interfaces ISDN: T1 PRI, E1 PRI, Multirate ISDN, NF AS, Leased lines-T1/E1, Switched 56 T1-CAS: T1-CAS lines for Audio On ly connections IP (H.323 and SIP): LAN Serial: V .35, RS449, RS530/A External Communications MGC+50/MGC+100 Data rates 56 Kbps - 1920 Kbps (E1) Network interfaces ISDN T1/ E1, T1 ...
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Polycom DOC2238A - page 14
Chapter 1 - Before Y ou Begin 1-6 System Communications MGC+50/MGC+100 Integrated scheduler Y es API to 3rd party reservation systems Ye s Conference Setup (Scheduled/ Unscheduled) MGC+50/MGC+100 Meet Me Per • Conference • MCU • Channel • Party Dial-out/Dial-in Y es Diagnostics MGC+50/MGC+100 Power up Y es On-line Y es Remote Y es Serviceab ...
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Polycom DOC2238A - page 15
MGC+ Hardware and Installation Manual 1-7 MGC+ Control Unit A new Control unit is located in Slot A of the front panel of the MGC+. The Control Unit has the foll owing features: • Support of bot h XPEK and pSOS Ope rating Systems (OS) • XPEK or pSOS swappable Operating Systems (OS) • MGC Manager V ersion 7. 0x • External IDE Compact Flash ? ...
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Polycom DOC2238A - page 16
Chapter 1 - Before Y ou Begin 1-8 Scope of Manual This manual describes t he MGC+50 and the MGC+ 100 hardware and installation pro ced ure. It is inte nded for service en gineers, system administrators and system operators who need to install, con figure and maintain the M GC+ unit. Detailed informatio n on using the system, in cluding starting and ...
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Polycom DOC2238A - page 17
MGC+ Hardware and Installation Manual 1-9 Conventions Before using thi s manual, it is important for you to understand the terms and conventions use d: • The term “Choose” o r “Double-click” is used when you need to activate a menu command or a command butto n i n t he dialog box. • The term “Select” o r “Click” is used to highl ...
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Polycom DOC2238A - page 18
Chapter 1 - Before Y ou Begin 1-10 List of Abbreviations The following is t he list of abbreviat ions used througho ut this manual: T able 1-2: Abbreviatio ns API Application Programming Interface CSU Channel Service Unit DPR Dual Port Ram ESD Electro-Static Dischar ge HDLC High-level Data Lin k Control HSD High Speed Data IP Internet Protocol ISDN ...
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Polycom DOC2238A - page 19
MGC+ Hardware and Installation Manual 1-11 Inst allation and Configuration Workflow The MGC+ un it in stallat ion a nd config ura tion process i nclud es the followi ng main steps: Hardware Installatio n, Software Installation, Network Services definition and the MGC+ unit cards co nfiguration, and Datab ase Configuratio n. The hardware and softwa ...
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Polycom DOC2238A - page 20
Chapter 1 - Before Y ou Begin 1-12 ...
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Polycom DOC2238A - page 21
2-1 2 Hardware Inst allation This chapter des cr ibes the unpacking and conn ect ion of both the M GC+50 and the MGC+100, to the ISDN , T1-CAS, H.323, MPI or serial network to the operator workstation (PC). Figure 2-1: Installation and Configuration Workflow - Hardware Installation Hardware Installation Network Services Definition Database Configur ...
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Polycom DOC2238A - page 22
Chapter 2 - Hardware Installation 2-2 MGC+100 Hardware Inst allation Inspecting the MGC+/ReadiMan ager IAM Package Cont ent s Y ou should in spect t he shipped box an d note if it was damaged in any way . If the box items show damage, you should file a damage claim with the carrier who delivered it . When decid ing on a setup location for the MGC+, ...
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Polycom DOC2238A - page 23
MGC+ Hardware and Installation Manual 2-3 Rack Mount Safety Precautions The following pre cautions should be followed with regards to rack mount safety: • Decide on a su itable location for the equipment rack that will hold th e MGC+/ReadiManager unit. It sh ould be situated in a clean, dust-free area that is well ventilated. A void ar eas where ...
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Polycom DOC2238A - page 24
Chapter 2 - Hardware Installation 2-4 Unp acking and Positioning the MGC +100 T o unpack and pos ition the MGC+100 : 1. When you receiv e your MGC+100, inspec t the equipment for damage and verify that the components mat ch the packing slip. If yo u did not receive a componen t or if there is damage to the system, notify your service repr es entati ...
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Polycom DOC2238A - page 25
MGC+ Hardware and Installation Manual 2-5 Figure 2-2: Unpacking the MGC+100 4. Lift the MGC+100 unit an d remove the packagin g material. 5. Lower the MGC+100 unit, placing it on the surface. If the MGC+100 is a standalone unit, place it on a flat surface. If you are rack mounting the MGC+100, allo w a minimum clearance of 3” above the unit. Foam ...
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Polycom DOC2238A - page 26
Chapter 2 - Hardware Installation 2-6 Mounting the MGC+ 100 on a 23” Rack The MGC+100 can be mounted to a 23” rack using the two mounting plates that are pre-inst alled on the uni t. 1. Make sure th at the MCU is turned OFF and it is disconnected from the AC power . 2. Place the MCU in a 23” rack and supp ort it, screw the mounting brac kets ...
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Polycom DOC2238A - page 27
MGC+ Hardware and Installation Manual 2-7 8. Unscrew both M CU the side screws an d remove both side plat es. 9. From the inside of t he MGC-100, screw the mounting brackets to both sides of the MCU , securing the sc rews in the mounted b racket. front Remove plate Screw mounti ng plate from the inside of th e MGC (Front) ...
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Polycom DOC2238A - page 28
Chapter 2 - Hardware Installation 2-8 10. Place the MCU in a 23” rack and while supportin g it, screw the mounting brackets to the rack securing it wi th bo lts and self -l ock in g nu ts. Mounting the MGC+ 100 on a 19” Rack The MGC+100 can be mounted in a 19” rack using th e mounting kit (P /N- KIT2026A). It is highly re commended that the 1 ...
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Polycom DOC2238A - page 29
MGC+ Hardware and Installation Manual 2-9 1. Check that all the parts are i n the kit. The kit should contain the following items: 2. Make sure that the M CU power is turned OFF and it is d isconnected from the AC power . Remove the side covers as described on page 2-4. 3. If the MCU is a sta ndalone unit , you must first remove th e side covers, a ...
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Polycom DOC2238A - page 30
Chapter 2 - Hardware Installation 2-10 b. Fit the flat washe r (Item #4) onto the scre w . c. T ake the two mounting ba rs (Item #1) from the kit and attach them to the MGC+100 unit with th e screws (with the attached washe rs, as described in step b). 5. Carefully rota te the MGC+100 cou nterclockwise 90°, maki ng sure the Control Unit is a t the ...
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Polycom DOC2238A - page 31
MGC+ Hardware and Installation Manual 2-11 Inst alling the ReadiManager IAM in the MGC+ Unit This section i s releva nt on ly t o MG C+ systems that are be in g upgrad ed to the ReadiManager by instal ling the ReadiManager IAM blade. Inspecting the MGC+ ReadiManager Server The MGC+ ReadiMana ger Server can be shippe d in two differen t way s: • T ...
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Polycom DOC2238A - page 32
Chapter 2 - Hardware Installation 2-12 MGC+ ReadiManager Inst allation The ReadiManager IAM can be installe d with th e MGC+ unit ON or O FF . Refer to T able 2-2 on page 2-12 for more detai led instructions. It is important that you follow the seq uence of ste ps as defined in se ctions below . T able 2-2: MGC+ Power Setting During ReadiManager IA ...
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Polycom DOC2238A - page 33
MGC+ Hardware and Installation Manual 2-13 ON 1 Remove the rear I/O panel an d install the I/O card on the chassis. See “Installing the I/O Card for the ReadiManager IAM” on page 2-15. 2 Remove the ReadiManager IAM fron t panel. See “Removing the Blank Panel from the MGC+ Unit” on pa ge 2-14. 3 Install the ReadiManager IAM. See “Inserting ...
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Polycom DOC2238A - page 34
Chapter 2 - Hardware Installation 2-14 Removing the Blan k Panel from the MGC+ Unit T o remove the blank panel from the front of the MGC+ unit: 1. Remove the left panel (label led MGC+) from the front of the MGC+ unit. 2. Unscrew fo ur screws as shown in the following illust ration. Figure 2-4: MGC+ 50/100 front panels removed When power on the MGC ...
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Polycom DOC2238A - page 35
MGC+ Hardware and Installation Manual 2-15 Inst alling the I/ O Card for the ReadiM a nag e r IAM T o install the I/O card for the ReadiManager IAM: 1. Remove the right rear I/O cov er by loosening the four screws as show n in the followi ng illustration. Figure 2-5: MGC+ 50/100 rear panel detachment 2. Remove the I/O card for the ReadiManager IA M ...
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Polycom DOC2238A - page 36
Chapter 2 - Hardware Installation 2-16 Inserting the ReadiManager IAM into the MGC+ Unit T o insert the Polycom ReadiConvene IAM blade: 1. After removing the left front panel from the MGC+ chassis, unpack the ReadiManager IAM. 2. Insert the Read iManager IAM into it s slot and carefully slide it firmly into the bac kplane, making sure th at it is p ...
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Polycom DOC2238A - page 37
MGC+ Hardware and Installation Manual 2-17 Connecting and Setting Up the MGC+100 Use the MGC+ 100 rear panel di agram below for re ference. Figure 2-8: MGC+100 Rear Panel with External Connectors T o Connec t th e MGC + 1 00 to th e ne tw ork and power source and set up the system the following procedures ar e performed: • Connectin g the MGC+ un ...
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Polycom DOC2238A - page 38
Chapter 2 - Hardware Installation 2-18 Connecting to the power sou rce Y ou can connect to an AC Inlet power supp ly at your site. It is importan t to follow thes e steps. The following restrictions apply to the conduct ors and connectors that may be used to ground the unit when rack mou nted: • When using bare cond uc tors, the y mu st be coa te ...
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Polycom DOC2238A - page 39
MGC+ Hardware and Installation Manual 2-19 Connecting the MGC+100 to th e LAN Network Connect one end of a ne twork cable to the LAN connector on the rear I/O panel of the MGC+100 Control Modu le and the other end to the network. Connecting the MGC+100 to the Ope rator Workst ation (PC) Directly via RS-232 (Opt ional) Connect one end of an RS-232 c ...
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Polycom DOC2238A - page 40
Chapter 2 - Hardware Installation 2-20 Connecting the MGC+100 to the Netwo rk T o connect the MGC+100 to the ISDN network or T1-CAS Network : • Connect the 8-pin RJ-45 conn ect or of the network cable to the NET RJ-45 jack on the rear panel of the MGC+100. Repeat this ste p for each of the ISDN network lines to be connecte d to the Networ k Inter ...
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Polycom DOC2238A - page 41
MGC+ Hardware and Installation Manual 2-21 T o connect the MGC+100 to the H.323 network: If an H.323 network Interface card is instal led in the MGC+100, con nect the 8-pin RJ-45 con ne cto r of the LA N ne tw ork cable to the LAN-32 3 RJ-45 ja ck on the rear panel of the MGC+100. Figure 2-10: LAN H.323 network connection MPI-4/8 Hardware Inst al l ...
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Polycom DOC2238A - page 42
Chapter 2 - Hardware Installation 2-22 Figure 2-1 1: MPI Box rack mounting options T o inst all the MPI-4/8 Network Interface Module: 1. Slide the MPI-4 /8 Network Int erfa ce module into a free slot in t he MGC front panel. 2. Push the MPI-4/8 Network Interface module firmly int o the Backplane, making sure it is p rop erly seate d in its slot. 3. ...
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Polycom DOC2238A - page 43
MGC+ Hardware and Installation Manual 2-23 T o install the MPI Box on T op of the MCU: 1. T urn OFF power t o th e MCU and unplug it from AC po wer . 2. If the MCU is rack mounted, disconnect all the externa l cables, dismount the MCU from the rack and place it on a desktop or work ta ble. If it is a standalone unit, rem ove the MCU side panels. 3. ...
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Polycom DOC2238A - page 44
Chapter 2 - Hardware Installation 2-24 6. Place the MPI box with its four 160-pi n connectors facing the MCU front panel between the two mounting bracket s. Secure it with the screws supplied with th e MPI Box. 7. If the MCU is standalon e, reassemble the side pan els. If the MCU is rack mounted, mount th e unit on the rack and connect all the exte ...
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Polycom DOC2238A - page 45
MGC+ Hardware and Installation Manual 2-25 10. Connect the serial cable running fro m th e DCE to th e ap prop riate 37 -pin connector on th e rear panel of th e MPI Box. If d ial ing is used, connect the appropriate cable from the DCE t o the 25-pin connec tor on the rear panel of the MPI Box. Whenev er the MGC + unit is u sed as a DCE and connect ...
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Polycom DOC2238A - page 46
Chapter 2 - Hardware Installation 2-26 MGC+50 Hardware Inst allation Unp acking and Positionin g the MGC +50 T o unpack and position the MGC+50: 1. When you recei ve your MGC+50, inspe ct the equipment for da mage and verify that the componen ts match the packin g slip. If you did not receive a component or if there i s damage to the system, notify ...
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Polycom DOC2238A - page 47
MGC+ Hardware and Installation Manual 2-27 3. Release the clasp locks at the bottom, and lift the MGC+50 top cover . Figure 2-13: Unp acking the MGC+50 4. Lift the MGC+50 unit and remove the package base. 5. Lower the MGC+50 unit, placing it on the surface. If you are rack mounting the MGC+50, allow a minimum clearance of 3 inches above the un it. ...
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Polycom DOC2238A - page 48
Chapter 2 - Hardware Installation 2-28 Mounting the MGC+50 on a Rack The MGC+50 ca n be mounted in a 19” rack using tw o mounting plates (Kit 2012A). The side plates a re u sua lly mo unted wh en shi pped, but i f no t, fol low the directions bel ow to install the mounted plates on the MGC+50 and t hen mount the MGC+50 on the 19” rack. T o inst ...
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Polycom DOC2238A - page 49
MGC+ Hardware and Installation Manual 2-29 6. Once the, Server panel, Main Con t rol Modu le, the power supply module and the boards are removed, unscrew th e side screws from inside the MGC+50, and then remove the plate from both MGC+50 sides. 7. T o remove the plate from the right side of t he MG C+ unit remove the appropriate number of functiona ...
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Polycom DOC2238A - page 50
Chapter 2 - Hardware Installation 2-30 9. Insert the fu nctional modules re moved earlier into th e MGC+50. 10. Mount the Power Su pply module, Main Control Mo dule and Server panel back in their pla ce as described in Chapter 5, “Replacing the Mai n Control Module ” on page 5-17. Also see Chapt er 5, “Replacin g the Power Supply Modu le on t ...
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Polycom DOC2238A - page 51
MGC+ Hardware and Installation Manual 2-31 1 1. Place the MGC+50 in a 19” rack and while supporting it, screw the mounting brack et s to the rack securing it with nuts. Mounting Plate MPI Box Power Out POLYCOM R MGC+ Power Flash Memory HD Remove Serve r Shut Down Power Flash Memory Major Minor Reset Line 1 Line 2 Line 3 Line 1 Line 4 Line 2 Line ...
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Polycom DOC2238A - page 52
Chapter 2 - Hardware Installation 2-32 Connecting and Setti ng Up the MGC+50 Use the MGC+50 rear pane l di agram below for reference. Figure 2-14: MGC+50 Rear Panel with Externa l Connectors T o connect the MGC+50 to the network and power source and set up the system the foll owing pr ocedures are performed: • Connecting the MGC+ unit to the powe ...
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Polycom DOC2238A - page 53
MGC+ Hardware and Installation Manual 2-33 Connecting to the Power Source T o connect to t he A C Inlet: 1. Make sure that the p ower switch lo cated on th e rear panel of the MG C+ unit is off. 2. Insert the powe r cable into the power c onnector on the rear pan el of the MGC+50 unit. 3. Insert the po wer cable into the power source socket. 4. T u ...
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Polycom DOC2238A - page 54
Chapter 2 - Hardware Installation 2-34 Connecting the MGC+50 to the LAN Network Connect one end of a network cabl e to the LAN co nnector on t he rear I/O panel of th e MGC+ Control Modu le and the other end to the network. Connecting the MGC+50 to the Opera tor Workst ation (PC) Directly via RS-232 (Optional) Connect one end of an RS-232 cable t o ...
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Polycom DOC2238A - page 55
MGC+ Hardware and Installation Manual 2-35 Connecting the MGC+50 to the PSTN Network T o connect the MGC+50 to the ISDN network and T1-CAS network: • Connect the 8-pin RJ-4 5 connector of the network cable to the NET RJ-45 ja ck on the rear panel of th e MGC+. Rep eat this st e p for each of the ISDN network lines to be connect ed to the Network ...
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Polycom DOC2238A - page 56
Chapter 2 - Hardware Installation 2-36 Connecting the MGC+50 to the H.323 Net work If an H.323 network Interface card is installed in the MGC+, connect the 8- pin RJ-45 conn ector of the LAN network cab le to the LAN-323 RJ-4 5 jack on the rear panel of the MGC+. Figure 2-16: LAN H.323 network connection The H.323 network properties must be defin e ...
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Polycom DOC2238A - page 57
MGC+ Hardware and Installation Manual 2-37 MPI-4/8 Hardware Inst al lation for the MGC+50 The MPI-4/8 Network In te rfac e card is inserted int o the MGC+50. The MPI bo x i s mou nt ed on a 19” rack together with th e MGC+50 , as can be seen in Figure 2-13. Th e M PI box is mounted di rectly on the rack, abov e th e MGC+50, leaving at lea st 6” ...
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Polycom DOC2238A - page 58
Chapter 2 - Hardware Installation 2-38 T o install the MPI-4/8 Ne twork Interface Module: 1. Slide the MPI-8 Network Interface mo dule i nto a free slot in the MCU front panel. 2. Push the MPI-8 Network Interface module firmly in to the Backplane, making sure it is p rop erly seate d in its slot. 3. T ighten the screw s on the front panel of the MG ...
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Polycom DOC2238A - page 59
MGC+ Hardware and Installation Manual 2-39 Using a second cable, co nnect the 160-pin connector to Port B of the MPI-4/8 Network Inter face fro nt panel. Connect the other end of the cable to B (Ports 5-8) 160-pi n connector of the MPI Box. By do ing this procedure we have utilized the MPI Box as a MPI-4 /8. 3. Connect the serial cable running fro ...
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Polycom DOC2238A - page 60
Chapter 2 - Hardware Installation 2-40 Comp act Flash Memory Use on the MGC+ The Main Control Unit’ s Compact Flash po rt is used to perform the followi ng tasks: • pSOS Rescue Disk — Contact you next lev el of su pport • Swapping t he Oper ating S ystem (OS) — Contact your next level of su pport • First Entry MGC+ Cont rol Unit (CU) IP ...
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Polycom DOC2238A - page 61
MGC+ Hardware and Installation Manual 2-41 Inserting the Compact Flash Disk i n to the MGC+ Compact Flash slot: 1. Insert the Fl ash Memory disk into the slot. 2. Press the Reset button on the MGC+. The followin g menu appears on your monitor ’ s screen. 3. Select an op ti on as explained in the following sect ions. Rescue Disk (pSOS) W ith the p ...
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Polycom DOC2238A - page 62
Chapter 2 - Hardware Installation 2-42 Swapping the Operating System (OS) The Compact Flash enables you to switch betw een two types of operating systems: • pSOS • XPEK T o select this option press 3 , Change MGC+ OS . For more information contact your next level of support. ...
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Polycom DOC2238A - page 63
MGC+ Hardware and Installation Manual 2-43 MGC+ Sof tware Inst allation and Configuration The MGC+50/MGC+100 requires basic conf iguration before yo u can start running conferences. Y ou are required to configure t he ReadiConvene IAM and MGC+ Control Unit (C U) blades on the MGC+. Initial ReadiConvene IAM Configuration For entering system co nfi g ...
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Polycom DOC2238A - page 64
Chapter 2 - Hardware Installation 2-44 2. Edit the file with t he following text: IP_ADDRESS = aaa.bbb.ccc.ddd NETWORK_MASK = aaa.bbb.ccc.ddd DEF AUL T_G A TEW A Y = aaa.bbb.ccc.ddd, where aaa, bbb, ccc, and ddd are numb ers between 0 to 255, as follows: 3. Save the changes in the LAN.CFG file . Make sure n o blank spaces are inserted at the end of ...
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Polycom DOC2238A - page 65
MGC+ Hardware and Installation Manual 2-45 4. Use the Microsoft Unplug or Eject Ha rdwar e procedure prior to removing the Fl ash disk. 5. Remove the Compact Flash Memor y di sk from the reader . 6. Insert the Co mpact Flash disk into the MGC+ Control Mo dule Compact Flash slot. 7. Press Reset on the MGC+. The Options menu appears. 8. Press “ 1 , ...
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Polycom DOC2238A - page 66
Chapter 2 - Hardware Installation 2-46 The Add MCU dialog box opens. b. In the Name box, enter the name of the MCU. Specify a name that clearly identifies the MCU. c. In the IP Addr ess box enter t he defaul t IP Address of the MCU as entered in the LAN.CFG file. d. Click OK . The new MCU is added to the MCUs list. Method 2 - Using a Cross-over Cab ...
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Polycom DOC2238A - page 67
MGC+ Hardware and Installation Manual 2-47 a. In the Br owser pane, right-click the MCUs N etwork icon, and then click New MCU . The Add MCU dialog box o pens. b. In the Name box, enter the name of t he MCU. Specify a name t hat clearly identifies th e MCU. c. In the IP Addr ess box, enter the default IP Addre ss of the MCU (129.254.4.8). d. Click ...
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Polycom DOC2238A - page 68
Chapter 2 - Hardware Installation 2-48 a. Right- click th e MCU icon, and then click IP Configuration . The IP Confi guration dialog box opens. b. If required mod ify the paramete rs and click OK . 10. Press Reset on the MGC+. 1 1. Disconnect the MCU from t he local network that yo u have created. 12. Connect the MCU to your site’ s network. ...
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Polycom DOC2238A - page 69
MGC+ Hardware and Installation Manual 2-49 Method 3 - Defining the IP address using a Keyboard and Mouse: 1. Access the Main Contro l Module rear I/O panel. 2. Press the Reset button on the MCU . The command lin e is displayed . 3. T ype C:> dir mcucfg and press Enter . 4. T ype C:> mcucfg>edit lan.cfg and press Enter . The Edit scree ...
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Polycom DOC2238A - page 70
Chapter 2 - Hardware Installation 2-50 Formatting and Creating a New Comp act Flash Boot File The user can create a new boot file on a Compact Flash Disk, by running the file named system.exe located in the Compact Flash System folder of your MGC+ Software & Documentation CD. T o cr eate a new Compact Flash boot file: Y ou are req uired to use ...
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Polycom DOC2238A - page 71
MGC+ Hardware and Installation Manual 2-51 3. Double-click the System.exe file and the W inImag e Self Extractor dialog box appears. 4. Select from the Disk drop-down bo x a letter for your C ompact Flash disk, and click OK . After a few se conds a new Com pact Flas h Boot disk is cr eated. 5. Copy the the files located in the Compact Flash Content ...
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Polycom DOC2238A - page 72
Chapter 2 - Hardware Installation 2-52 Clocking T o be able to work with the n etwork connected to t he MCU you need to synchronize the system clock with the networ k clock. This is done in two steps: • Selecting the netw ork type according to which the system cl ock will synchronize. O nly one system type may be selec ted for clocking. The clock ...
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Polycom DOC2238A - page 73
3-1 3 System Architecture The MGC+ unit is desi gn ed to pr ovide maximum relia bility , minimum interrupti ons, and e ffortless maintenanc e. Remova ble activ e compon ents are accessed via the front panel to prov ide quick and easy serviceability . Redundant pow er supplies ar e easily accessed via the front pa nel, ensuring a fail safe operation ...
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Polycom DOC2238A - page 74
Chapter 3 - System Architec ture 3-2 The MGC+ Unit is made up of: • Main Control Module, located in Slot A • Functional Mo dules, located to the right of the Main Control Module when the uni t is viewed from the fron t • Power Supply Mo dule, located un derneath the Main Control Module and Functional Modules • Input/Output cards, located be ...
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Polycom DOC2238A - page 75
MGC+ Hardware and Installation Manual 3-3 Figure 3-3 descri bes the functional block d iagram of the complete MGC+ 50. Figure 3-3: MGC+50 components MUSIC I/O H.323 I/O NET I/O Rear Backplane Front Power Suppl y Module NE T - 8 I P + A u d i o + A u d i o + M u x + V i d e o + V i d e o + V i d e o + CU I/O Control Module ...
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Polycom DOC2238A - page 76
Chapter 3 - System Architec ture 3-4 Figure 3-4 shows t he physical layout of th e MGC+100 and how it interfaces with the outside worl d. Figure 3-4: MGC+ unit functional block dia gram Hard Disk RS232 RS232 Main CPU Ethernet Extern al Compact Flash Serial Inteface CComm and C8M CPU Bus Control Bus Information H ighway Control Board I/O Control Boa ...
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Polycom DOC2238A - page 77
MGC+ Hardware and Installation Manual 3-5 Information Flow Figure 3-5 shows the flow of information wit hi n t he system. Figure 3-5: Signal flow process Information ent ers the MGC+ units from the teleco mmunications network via a PBX or CSU, and in to the Network Interface Mod ule. The information is then transferred to the MUX+ Module via the In ...
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Polycom DOC2238A - page 78
Chapter 3 - System Architec ture 3-6 The MUX+ Modu le transfers th e control in formation to the Main Co ntrol Module via th e Control B us. The control info rmation is then processed b y the Main Control Module an d a control respons e fo rwarded via the Control Bus to the appropriate MUX+ Ports. The MUX+ module divides the incoming information in ...
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Polycom DOC2238A - page 79
MGC+ Hardware and Installation Manual 3-7 MGC+ Manager Interface As shown in Figure 3-4, “MGC+ unit functional bloc k diagram” on page 3-4, the Main Con trol Unit communicates with the MGC+ Manager through the LAN interface or the RS-232 interface. Power Supply Flow For the MGC+100, the A C power inlet is connected b y a switch t hrough a 15 Am ...
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Polycom DOC2238A - page 80
Chapter 3 - System Architec ture 3-8 ...
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Polycom DOC2238A - page 81
4-1 4 Hardware Description This chapter describes the variou s components that make up th e MGC+ unit. The following components are described: • MGC+ ReadiManager IAM • Control Un it • Backplane • Power Supp ly Mod ules • Fans • Alarms port • Functiona l Modules — Net-2/4/8 (ISDN/T1-CA S) — IP+12, IP +24, IP+48 (H.3 23/SIP) — MP ...
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Polycom DOC2238A - page 82
Chapter 4 - Hardware Description 4-2 MGC+100 Component s Location Figure 4-1 shows t he front panel of the MG C+100. The front pa nel provides access to the M ain Control Mo dule, the Func tional Modul es, and the Powe r Supply Modules. Status LEDs on the Main Control Module, Func tional Modules, and Power Supply Modules indicate t he status of the ...
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Polycom DOC2238A - page 83
MGC+ Hardware and Installation Manual 4-3 Figure 4-2 shows the rear panel of the MGC+10 0. The rear panel provid es access to the network I/O card connec tors . I/O cards are inserted via the rear panel. In a ddition, the rear pane l houses the main power switc h, AC inlet, fans, the circuit breaker , additional communications ports and alarm ports ...
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Polycom DOC2238A - page 84
Chapter 4 - Hardware Description 4-4 Figure 4-3 shows the top view of t he inside of the MGC+100. The Main Control Mod ule, Functiona l Modules, an d I/O cards are all connected to the Backplane. The Power Supp ly Modules, located unde rneath the M ain Contro l Module and t he Functional Modu les, are connected to the Powerplane. Figure 4-3: MGC +1 ...
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Polycom DOC2238A - page 85
MGC+ Hardware and Installation Manual 4-5 MGC+50 Component s Location Figure 4-4 shows the fr ont panel of the MGC+5 0. The front panel pr ovides access to the M ain Control Modu le, the Functional Modu les, and the Power Supply Modu le. Status LE Ds on the Main Cont rol Module, Func tional Modules, and Power Supp ly Module indi cat e the status of ...
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Polycom DOC2238A - page 86
Chapter 4 - Hardware Description 4-6 Control Module an d the Function al Modules, an d i s connected by wire leading to the backplane. Figure 4-5: MGC+50 top (inside) view Functional Modules Backplane C.U. I/O I/O Car ds REAR FRONT CU ...
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Polycom DOC2238A - page 87
MGC+ Hardware and Installation Manual 4-7 ReadiManager IAM The ReadiManager IAM refers to the Polycom® MGC+ that houses the Integrated Application Module (IAM). The ReadiManager provides the hardware platform to run the R eadiManager ™ software application. The ReadiManager has an Intel-base d Pentium 4 proces sor , Compact Flash, Hard Disk Driv ...
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Polycom DOC2238A - page 88
Chapter 4 - Hardware Description 4-8 Control Unit The Main Cont rol Unit performs the functions of con ference setup, conference termination, and resource all ocation in both the MGC+1 00 and the MGC+50. The Main Control Modu le has an Intel-based Pentium processor , a hard disk drive and 256 MB of memory . The Control Unit is located in sl ot A of ...
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Polycom DOC2238A - page 89
MGC+ Hardware and Installation Manual 4-9 The Main Contro l Module inc l udes se veral connectors. These are connected to ports on the c hassis. T wo types of connectors on the rea r panel provide connections from the MGC + to various external systems. These systems include reservation systems, loc al or remote operator consoles, manage me nt syste ...
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Polycom DOC2238A - page 90
Chapter 4 - Hardware Description 4-10 Backplane The Backplane is base d on the “universal sl ot” concept, where any functional card can be inserte d in any functiona l sl ot. Therefore, dif ferent configurations are formed base d on the users’ port cap acity and functio nality requirements. The Backplane support s ho t swapping of Funct ion M ...
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Polycom DOC2238A - page 91
MGC+ Hardware and Installation Manual 4-11 In the MGC+50, the front of the Backplan e con tains eight slots for Fun ctional Modules and additional sl ot (Slot A) for the Main Control Module.The back of the Backplane also c ontains 7 slots for I/O cards and 1 slot fo r the Main Control Module. The Network Interf ace Module is connec ted via the Back ...
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Polycom DOC2238A - page 92
Chapter 4 - Hardware Description 4-12 Information High way The Information Hig hway is a high capac ity TDM-type bus. It is u sed by both the MGC+100 and the MGC+50. The Information Highway transfers information from th e Network Interface M odules to the MUX+ Modu les and from the MUX+ Modules to th e Audio+, V ideo+ and Da ta Modules except durin ...
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Polycom DOC2238A - page 93
MGC+ Hardware and Installation Manual 4-13 Power Supply Module Both MGC+ units (M GC+100 and MGC+5 0) operate at 100-240 vol ts AC 50/60 Hz. Power Module in the MGC+100 Three redundant power supplies provi de back up for the system to en sure multipoint service is not interrupted as a result of any single p ower supply failure. The Power Supply Mod ...
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Polycom DOC2238A - page 94
Chapter 4 - Hardware Description 4-14 Power Module in the MGC+50 In the MGC+50, the Power S upply Module is not ho t swappable. The power supply automatica lly senses the AC input voltage. The capacities of the power supply module ar e shown in T able 4-3 , “MGC+50 Power supply module capacit y ”. Power Supply Cord The MGC+100 and the MGC+50 us ...
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Polycom DOC2238A - page 95
MGC+ Hardware and Installation Manual 4-15 The specification s of the Power Supply module s of the MGC+100 is shown in “MGC+100 Power su pply modules capacity” on page 4-13. The specifications o f the Power Supply module of the MGC+50 is shown in “MGC+50 Powe r supply modu le capacity” on page 4-14. Fans Three fans are mounted at the bot to ...
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Polycom DOC2238A - page 96
Chapter 4 - Hardware Description 4-16 Functional Modules The Functional Modules (cards) perf orm t he various audio, video, and data processing function s for the MGC+ unit. Both the MGC+100 and the MGC+50 use the sa me functional modules. The MGC+100 unit houses up to six teen Functional M odules, which can occupy slots 1 throug h 16. The MGC+50 u ...
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Polycom DOC2238A - page 97
MGC+ Hardware and Installation Manual 4-17 IP+24/48 Perform signaling and capabilities exchange for conferencing. Encrypted conferences with IP participant s, SIP sessions and mixed compon ent conferences that include SIP participants require IP+ cards 48 channels at 128Kbps IP+48/96 Perform signaling and capabilities exchange for conferencing. Enc ...
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Polycom DOC2238A - page 98
Chapter 4 - Hardware Description 4-18 The dif ferent types of Functiona l Modules are used to prod uce a variety of configurations. In the MGC+50 up to eight individual Fun ctional Modules can be used to build the desired confi guration. In the MGC+100, 16 modules can be used. Figure 4-10 shows the general design of the F unctional Modules. The com ...
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Polycom DOC2238A - page 99
MGC+ Hardware and Installation Manual 4-19 Figure 4-9: General module architecture T able 4-6: Common functional module compon ents Component Description Card Manager The Card Manager processor . HDLC Interface Provides the interface for the Control bus. W atch Dog Represents the W atch Dog, power control, and reset switch. Memory Represents the RA ...
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Polycom DOC2238A - page 100
Chapter 4 - Hardware Description 4-20 The Functional Modules are described in detail in the following segments. Net-2/Net-4/Net-8 or T1-CAS Network Interface Module The Net-2/Net-4/Net-8 Network Interfa ce module provides the interface between the MGC+ unit and the ISD N netw ork or T1-C AS lines. Figure 4-10: Net-2/Net-4/Net-8 ISDN /T1-CAS Network ...
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Polycom DOC2238A - page 101
MGC+ Hardware and Installation Manual 4-21 The module’ s fr ont panel includes tw o, four or eight tri-co lor LEDs (depending on the card’ s co nfiguration). Depending o n the states of the LEDs inputs, the LE D can be of f, green, red or yellow . The red and ye llow states indicate alarms. Figure 4-1 1: 2/4/8 tri-color LED NET cards fro nt pan ...
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Polycom DOC2238A - page 102
Chapter 4 - Hardware Description 4-22 The Net-2/Net-4/Net-8 ISDN/T1- CAS Network Interface Dat a St ream Figure 4-12 shows a block diagram of the Net-2/ Net-4 /Net-8 network interface of the M GC+ unit. Figure 4-12: Net-2/Net-4/Net-8 ISDN/T 1-CAS ISDN Ne twork Interface Block Diagram The ISDN Network Interface Module is connected to t he telephone ...
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Polycom DOC2238A - page 103
MGC+ Hardware and Installation Manual 4-23 IP+ Network Interface Module The IP+ Network Interface Modules support particip ant connections using H.323 communication standards. The IP + Net work Interface Module also supports SIP participa nts. H.323 is a standard for audio, video and data communications across IP based (LAN) networks, inclu ding th ...
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Polycom DOC2238A - page 104
Chapter 4 - Hardware Description 4-24 Conferences that include SIP defined participants require IP+ cards from version 4.41. Module Port Cap acity The number of participants in a conference is l imite d by the Line Rat es and conference type. T able 4-8 describes th e port ca pacities of the cards using different line rates. T able 4-7: IP+ Card T ...
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Polycom DOC2238A - page 105
MGC+ Hardware and Installation Manual 4-25 IP+ Network Interface Mo dule Ar chitecture The IP+ Network Interface Modules have the same general card structure a s other MGC+ modules: Card-Manager, TDM interface, and the functional units. Figure 4-13 shows the a rchitecture for the IP+ Network Interface Modules. Figure 4-13: IP and IP+ Networ k Inter ...
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Polycom DOC2238A - page 106
Chapter 4 - Hardware Description 4-26 The MPI-4/8 Networ k Interface Module MPI is an acronym for the Multi Protocol Interface card. The MPI-8 is a seria l communications interface card that uses certain protocols to communicate to endpoints, “Data T erminal Equipmen t” (DTE), or “Data Communications Equipment” (DCE). The protocol s that it ...
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Polycom DOC2238A - page 107
MGC+ Hardware and Installation Manual 4-27 Each 160-pin connector can be co nnected to one 16 0-pin connector lo cat ed on the front pan el of t he MPI box. Figure 4-15: MPI box front panel Each of the 160-pin connecto rs on the MPI bo x int erfa ces to fo u r seri al ports found on the back of th e M PI box. Therefore, each MPI-4/ 8 N etwork Inter ...
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Polycom DOC2238A - page 108
Chapter 4 - Hardware Description 4-28 MPI-4/8 Network Inte rface Dat a Stream When the MCU is set as a DTE The ISDN data stream flows from the ISDN telecommunication network through the DCE to the serial port (3 7-pin connector) on the MPI box. The data is then directed from the 37-PIN connector to the 160-PIN connector , which gathers data from fo ...
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Polycom DOC2238A - page 109
MGC+ Hardware and Installation Manual 4-29 When the MCU is set as a DCE The serial data st ream flows from th e endpo int (DTE) through the serial connector entering th e MPI box by way of the 3 7-pin connector . The data is then directed from the 37-p in connect or to the 160-pin connector connecte d to the MCU (DCE). In the MCU the data st ream i ...
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Polycom DOC2238A - page 110
Chapter 4 - Hardware Description 4-30 MPI Network Interf ace Module Architecture Figure 4-19, “MPI-4/8 Ne twork Interf ace module archite cture” shows the architecture for the MPI-4/8 Network Interface Module. Figure 4-19: MPI-4/8 Netw ork Interface module architecture TDM Interface TDM I/F Card Manager Front Panel LEDs Wa t c h Dog HDLC Interf ...
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Polycom DOC2238A - page 111
MGC+ Hardware and Installation Manual 4-31 MUX+ Module The MUX+ card performs multiplexing a nd de multiplexing of a udio, video, data and contro l information. The MU X+ card has the same general card architecture as othe r modules. The MUX+ card capabilities incl ude: • Flexible port alloc ation • Supports conference encryption Figure 4-20: M ...
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Polycom DOC2238A - page 112
Chapter 4 - Hardware Description 4-32 The MUX+ hand les a variety of Line Ra tes, aggregati on calls (1B to 6B) and Bonding calls (12 8 Kbps to E1). MUX+ Card Properties A flexible port resource allocation m echanism is availa ble with the MUX+ card and allocates ports dynamically thereby decreasing fr agmenta tion. It enables the MCU to allocate a ...
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Polycom DOC2238A - page 113
MGC+ Hardware and Installation Manual 4-33 IVR/Greet & Guide Welcome Slide Up to four video slides can be stored on the MUX+ card. The W elcome slide is downloaded to all MUX+ cards if more than one card is present on the MGC+ MCU. MUX+ Port Cap acity MUX+ resources are allocated at the reserva tion stage. MUX+ resources are calculated acc ordi ...
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Polycom DOC2238A - page 114
Chapter 4 - Hardware Description 4-34 MUX+ Participant Move Options The administrator has t he option to define move behavior of encryp ted participants by setting the system.c fg flag: ALLOW_ENCR YPT_IN _P AR TY_LEVEL =YES/NO. When set to YES, particip ants can move: • From an encrypted conference to a non-encrypted conference or another encrypt ...
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Polycom DOC2238A - page 115
MGC+ Hardware and Installation Manual 4-35 • From a non-encrypted conference to an encrypted conference or another non-encrypted conference. When the ALLOW_ENCYPT_IN_P AR TY_ LEVEL flag is set to NO, the participant’ s encryption setting mu st match t he conf erence encryption setting’ s to be moved to th e other conference. For example, encr ...
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Polycom DOC2238A - page 116
Chapter 4 - Hardware Description 4-36 IP/SIP In the IP/SIP section of the Resources Report both non-encrypted and encrypted participants are grouped together . For example, if one encrypted and one no n-encrypted particip ants using a line rate of 128 Kbps attend a conference, the reso urce repo rt displays the sum of the used resources o f both pa ...
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Polycom DOC2238A - page 117
MGC+ Hardware and Installation Manual 4-37 Audio+ Module The Audio+ Module performs audio compr ession, decompression, an d bridging. The Audio + Module also performs transcod ing between various audio algori thms. The Audio+ Module supports the following alg orithms: • ITU-T G .71 1 48 , 56, and 64 Kbps • ITU-T G .722 48, 56, and 64 Kbps • I ...
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Polycom DOC2238A - page 118
Chapter 4 - Hardware Description 4-38 Audio+ Module Architec ture Audio+ represents a new family of audi o cards. Aud io+ ha s the same general card architecture as other modules. This has an impact on the number of ports supported by each card. Figure 4-22 : Au dio+ Module Audio+ Port Cap acities The system’ s working mode affects i ts system ca ...
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Polycom DOC2238A - page 119
MGC+ Hardware and Installation Manual 4-39 The following tabl e details the card capacities according to the Audio algorithm used in the co nfere nce when the MCU is configured to M edium Band. The following tabl e details the card capacities according to the Audio algorithm used in the conf ere nce when the MCU is co nfigured to W ide Band. T able ...
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Polycom DOC2238A - page 120
Chapter 4 - Hardware Description 4-40 Vi deo+ Module The V ideo+ mod ule supports up to 8 participants per module. In addition it provides the following features/enhancements: • Click&V iew - A graphical console transmitted to endpoints enabling the users to change their personalized video layout or conference. • Personal Layout - Definitio ...
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Polycom DOC2238A - page 121
MGC+ Hardware and Installation Manual 4-41 Video+ Module Architecture Figure 4-23 shows th e V ideo+ module architecture. Figure 4-23: Video+ module architecture ...
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Polycom DOC2238A - page 122
Chapter 4 - Hardware Description 4-42 Dat a Module The Data Module performs conference da ta and control rout ing for up to 12 participan ts. The system allows for 12 co nference s of one partic ipant each , or one conference of 12 par ticip ants or any combinatio n in between. In T .120 conferences, the data mo dule does the Transcoding. The modul ...
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Polycom DOC2238A - page 123
MGC+ Hardware and Installation Manual 4-43 Input/Output (I/O) Boards On the MGC+ there a n umber of I/O card s that can be inst alled on the MGC+: • I/O board of the ReadiManager IAM • I/O board of the Control Unit (CU) • Input/Output (I/O) ca rds connected to Functional Modules • Music card connect ed to the Au di o+ Rear I/O Boards The Co ...
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Polycom DOC2238A - page 124
Chapter 4 - Hardware Description 4-44 The following I/O connections are available: • LAN - for more information see “C onne cting the MG C+10 0 to th e LAN Network” on page 2-19 or “Connecti ng th e MGC+50 to the LAN Network” on page 2-34. • VGA Monitor - Connection to a VGA standard monitor • Mouse • Keyboard • COM1 - Dongle con ...
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Polycom DOC2238A - page 125
MGC+ Hardware and Installation Manual 4-45 • The IO-2 card connects two PRI/Leased connections from the MGC+ rear panel to a Net-2 ISDN/T1-CAS Network Interface Module. Figure 4-26 : ISDN /T1-CAS Netw ork connection for t wo spans • The IO-4 card connects fo ur PRI/Leased connections from the MGC+ rear panel to a Net-4 ISDN/T1-CAS Netwo rk Inte ...
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Polycom DOC2238A - page 126
Chapter 4 - Hardware Description 4-46 • The IO-8 card conn ects eight PRI/Leas ed connections from the MGC+ rear panel to a Net-8 ISDN/T1-CAS Network Interface Module. Figure 4-28: ISDN/T1-CAS Network connection fo r eight spans • The LAN-IO Card on the rear MGC+ panel connect s an IP connection to the H.323 Network Interface Module. Figure 4-2 ...
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Polycom DOC2238A - page 127
MGC+ Hardware and Installation Manual 4-47 Audio+ Music I/O Card A special daughter card, whi ch is attached to one of the Audi o+ Fu nctional Module can be attached to the rear of the Audio+ module, on the MCU’ s rear panel. It is used to playback music or recorded messages from an external device such as a tape record er or CD pla yer . On ly o ...
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Polycom DOC2238A - page 128
Chapter 4 - Hardware Description 4-48 T o install the Music I/O card in the rear panel of the MGC+ unit: 1. Carefully slide the Music I/O card in to the slot in the backplane where the Audio+ module is inserted in the front. 2. T ighten the screws on the rear panel of the MGC+ unit to secure the Music I/O card. CU I/O ISDN Network I/F H.323 Network ...
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Polycom DOC2238A - page 129
MGC+ Hardware and Installation Manual 4-49 Enabling th e Aud io + Musi c I/O Card in the MCU Software Once the Audio Message dau ghter card and the Music I/O card are installed, the system automatic ally identifies them. However , if you are upgrading the MCU by add ing t he Messa ge daughter card and t he Mu sic I/O card, you may have to enable th ...
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Polycom DOC2238A - page 130
Chapter 4 - Hardware Description 4-50 The SysConfig dialog box opens. 2. Double -c lick on the GREET_AND_GUIDE line in the Section box. The Greet and Guide hardwa re items ap pea r in the Item = V alue box. These values are set a cco rding to the Hardware installed in the syste m. ...
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Polycom DOC2238A - page 131
MGC+ Hardware and Installation Manual 4-51 MUX+ V ideo Slides V ideo slides are download ed and stored in the MUX+ memory . Up to four slides may be sto red in the MUX+ memory – one per Message Se rvice. ...
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Polycom DOC2238A - page 132
Chapter 4 - Hardware Description 4-52 ...
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Polycom DOC2238A - page 133
5-1 5 System Maintenance The MGC+ is designed wi th ease of maintenance in mind. Most compon ents are hot swappable and are accessi ble dire ctly via the fro nt panel or the rea r panel. Each module includes LED indic ators, which reflect the sta te of the module. The LEDs are located on the front panel of the MGC+. All external connectors are l oc ...
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Polycom DOC2238A - page 134
Chapter 5 - System Maintenance 5-2 Controls and Indicators MGC+ Unit Front Panel The front panel of the MGC+ unit contai ns a number of controls, compon ents, and indicators for using the MGC+ system. Figure 5-1 and Figure 5-2 sh ow the front panel of the MGC+100 and MGC+50 and all their elements. Figure 5-1: MGC+100 front panel Power Out In Power ...
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Polycom DOC2238A - page 135
MGC+ Hardware and Installation Manual 5-3 Figure 5-2: MGC+50 front panel LED Indicators The following LEDs appear on th e fr ont panel: • 4 LEDs on the ReadiManager IAM • 4 LEDs on the Cont rol Unit (CU) • 3 LEDs on each Funct ional Module except for the Network Int erface Module which contains additional L ED for each PRI sp an connected to ...
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Polycom DOC2238A - page 136
Chapter 5 - System Maintenance 5-4 T able 5-1: Front Pa nel LEDs Module Name Color Descriptio n ReadiManager IAM (left group) Power LED Y ellow On. Not lit when OFF . Flash Memory LED Red Read or write enable. Lit when active. Shut Down button NA T urn the Readi Manager ON or OFF . OFF - Closes all ReadiManager processes and applications. ON - S ta ...
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Polycom DOC2238A - page 137
MGC+ Hardware and Installation Manual 5-5 Functional Modules (Audio+, Video+, IP+, MUX+ , MPI and T -12 0) St b y Fail Active Green Red Y ellow On during normal operation (refer to T able 5-2) On when a failure has occurred (refer to T able 5-2) On when the module is handling a conference (refer to T able 5-2) Net-2 (ISDN and T1-CAS) Network Interf ...
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Polycom DOC2238A - page 138
Chapter 5 - System Maintenance 5-6 The three Functio nal Module LEDs functi on a s a group. Each state of the Functional Mo dule and its associated LED array is described i n T able 5-2. The (IDLE, ACTIVE, F AILURE, and P A R TIAL F AILURE) states are the operational modes of the Functional Module. The (RE SET , W AITING FOR MCMS and LOADING SOFTW ...
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Polycom DOC2238A - page 139
MGC+ Hardware and Installation Manual 5-7 MGC+ Unit Rear Panel The rear panel of the MG C+ 10 0 an d M GC+ 50 contain s a nu mber of controls for using the MGC+ uni t. Figure 5-3 and Figu re 5-4 show the back panel an d labels all el ements of th e MGC+100/ 50. Figure 5-3: MGC+100 rear panel controls The main power switch is used during installatio ...
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Polycom DOC2238A - page 140
Chapter 5 - System Maintenance 5-8 Figure 5- 4: MGC+50 rear panel cont rols The main power switch is used during installati on, and replacement of fans, main control modul e and power suppl y since the functional mo dules are hot swappable. The switch inc ludes an AC circuit breaker. AC Inlet Main Switch IO Card Fan DEBUG LINE IN ALARMS COM2 COM1 K ...
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Polycom DOC2238A - page 141
MGC+ Hardware and Installation Manual 5-9 Corrective Maintenance Corrective main tenance refers to changing or replacing an element of t he system that is fa ulty . The MGC+ has seve ral components in w hich problems may occur: • ReadiManager IAM • Control Unit (CU) • Function Modu les: • Network Interface Modules (ISDN/T1 -CAS, IP and MPI ...
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Polycom DOC2238A - page 142
Chapter 5 - System Maintenance 5-10 Replacing a Functiona l Module The following procedure is applicab le for both the MGC+100 and the MGC+50. All Fun ctional Modules are hot-swappable and can be replaced with the syste m running. Use the fo llowing procedure to rep lace a faulty Functional Modu le: 1. Unscrew th e screws on the front pa nel of the ...
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Polycom DOC2238A - page 143
MGC+ Hardware and Installation Manual 5-11 8. Referring to the lab els, reconnect the externa l connections to th e I/O card. Replacing the Power Supply Modules on the MGC+100 The Power Su pply Modules are hot sw appable and can be replaced with the system running. Use the following pr ocedure to replace a faulty Power Supply Module: 1. Unscrew the ...
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Polycom DOC2238A - page 144
Chapter 5 - System Maintenance 5-12 3. Using a standard Ph illips screwdriver , remove six spring-loaded screw s from the fans cover on the MCU’ s rear panel. 4. Optional. Remo ve the two jack co nnectors from the fan pan el to completely remove the fans from the MCU. 5. Disconnect the AC input (J1) and the 12V/5V Sense connectors (J2). ...
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Polycom DOC2238A - page 145
MGC+ Hardware and Installation Manual 5-13 6. Disconne ct the +5V and -5 V power cables using a 9/16” (13 mm) M8 nut driver . 7. Using a Phill ips screwdriver , loosen th e six spring-loaded sc rews on the front panel of t he MGC+50 that secu re the Power Supp ly Module. 8. From the rear , carefully slide the Power Supp ly Module out through t he ...
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Polycom DOC2238A - page 146
Chapter 5 - System Maintenance 5-14 9. Slide in the replacemen t Po we r Supply Module from the front panel and push it firmly into its place. 10. Tighten the six screws on the fr ont panel of the MGC+50 that secure the Power Supply Module. 1 1. Connect the re d power cable to the +5V screw and ensure that the nut is well fastened and secure d: — ...
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Polycom DOC2238A - page 147
MGC+ Hardware and Installation Manual 5-15 Fan Replacement for the MGC+100 The fans are hot swappabl e and ca n be re placed w ith the sy stem runnin g. The fans are located on the rear panel of t he MGC+100. Use the fol lowing procedure to replace a faulty fan: 1. Discon nect the cable to the fan. 2. Unscrew the four screws on the rear panel of th ...
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Polycom DOC2238A - page 148
Chapter 5 - System Maintenance 5-16 Fan Replacement for the MGC+50 The fans are not hot swappable and ca nnot be replaced with the system running. Fans are l ocated on the rear pane of the MGC+50. U se the fol lowing procedure to replace a fault y fan: 1. Exit the MGC + Manager applicat ion, turn of f the MCU and unplug i t from the AC outlet. 2. U ...
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Polycom DOC2238A - page 149
MGC+ Hardware and Installation Manual 5-17 6. Remove the fan. 7. Position the replacement fan correctly on the rear panel. 8. T ighten the four screws on the Fans front panel that secure the fan. 9. Insert the connector to its place in t he Fans panel and ensure that the panel mount locks are locked. 10. Connect the t wo connectors of the po wer su ...
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Polycom DOC2238A - page 150
Chapter 5 - System Maintenance 5-18 1 1. Connect t he power cord to the po wer source and switch on the mai n power switch on the rear panel. 12. T urn on the M CU. Connect to t h e MCU via the MGC+ Manager , as described in the MGC+ User ’ s Guide. Replacing the Main Contro l Module rear I/O Panel Use the followin g procedure to replace a faulty ...
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Polycom DOC2238A - page 151
MGC+ Hardware and Installation Manual 5-19 When these parts require replacemen t, ple ase contact Polycom Resource Center . Replacing the Dongle The Dongle is insta lled on COM1 on the Con trol Unit (CU) rear panel I/O with a bracket. Prior to replacing a do ngle, please contact Polycom Resource Center . 1. Remove the bracket by removing the screws ...
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Polycom DOC2238A - page 152
Chapter 5 - System Maintenance 5-20 2. Insert the new do ngle in COM1 and re-att ach the bracke t by fixing the screws. V erifying the Dongle • Check the seria l number of the dongle cu rrently installed on th e MGC Manager; right-cl ick the MC U icon , and the n click Dongle Information . The Dongle Informa tion dialog b ox opens, displ aying th ...
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Polycom DOC2238A - page 153
MGC+ Hardware and Installation Manual 5-21 The serial number displayed in the Dongle Information dialog box should match the serial number on th e Dongle. If the numbers do no t match, do not pro c eed and contact sup port. Shutting Down the MGC+ 50/100 Use the following procedure for b oth the MGC+10 0 and the M GC+50 to turn off the MGC+ 100/50: ...
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Polycom DOC2238A - page 154
Chapter 5 - System Maintenance 5-22 T roubleshooting The MGC+ unit provid es on-line diagnost ics for quick isolation and resolution of probl ems. The card stat us and the MCU's status can be viewed in the Br owser and the Sta tu s areas of the MGC+ Manag er main window . The full messages regarding the cards status c an also be viewed in the ...
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Polycom DOC2238A - page 155
A-1 Appendix A: Interfaces Pin Assignment PRI Port Assignment T able A-1: PRI Port Assignment Pin Signal Name 1 Receive R ing 2 Receive T ip 3 No connection 4 T ransmit Ring 5 T ransmit T ip 6 No connection 7 No connection 8 No connection Pin 8 Pin 1 ...
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Polycom DOC2238A - page 156
Appendix A: Interfaces Pin Assig nment A-2 LAN PIN Assignment Figure A-1: LAN Pin Assignment Alarms Port Pin Assignment Figure A-2: Alarm Port Pin Assignment 1 8 TD+ TD- RD+ RD- Major Major Minor Minor Critical Critical Pin 1 ...
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Polycom DOC2238A - page 157
MGC+ Hardware and Installation Manual A-3 RS-232 Pin Assignme nt Figure A-3: RS-232 Pin Assignment T able A-1: PRI Port Assignment Pin Description 1 Data Carrier Detect (DCD) 2 Receive Dat a (RXD) 3 Tr a n sm i t D AT A ( T X D ) 4 Data T erminal Ready (DTR) 5 GROUND (GND) 6 Data Set Ready (DSR) 7 Clear to Send (CTS) 8 Ring Indicator (RI) GND DTR T ...
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Polycom DOC2238A - page 158
Appendix A: Interfaces Pin Assig nment A-4 Serial Port Connectors Pin out Assignme nt Figure A-4: RS-530 Pin out (DB-25) Figure A-5: RS-449 Pin out (DB-37) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Shield Transmitted Data (A) Received Data (A) Request to Send ( A) Clear to Se nd (A) DCE Ready (A) Signal Ground Clear to Se nd ...
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Polycom DOC2238A - page 159
MGC+ Hardware and Installation Manual A-5 Figure A-6: V .35 Pin out (M-34 Connector) Figure A-7: RS-366 Pin out (DB-25) A C E H K M P S U W Y AA CC EE HH KK MM B D F J L N R T V X Z BB DD FF JJ LL NN Chassis Ground Request to S end Data Set Ready Data T erminal Ready Unassigned Unassigned T ransmitted Data (A) T ransmitted Data (B) Te r m i n a l T ...
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Polycom DOC2238A - page 160
Appendix A: Interfaces Pin Assig nment A-6 Cables For the MPI-4/8 Network Int erface Module There are three new cables for inte rfacing with the MPI-4/8 Network Interface Module in DC E. The difference in the cables is that t hey have certain pins that are crossed. 1. Part Number: CON2044A – Adapter RS-449 (BD37) to V .35 (female) crossed DCE. 2. ...
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