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Manual Polycom IP501

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Summary
  • Polycom IP501 - page 1

    M e n u V o i c e M a i l D o N o t D i s t u r b H o l d D e l S e l F o r w a r d C o n f e r e n c e T r a n s f e r C a l l L i s t s S p e e d D i a l T i m e & D a t e R e d i a l 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q R S 9 W X Y Z 0 O P E R * # 2 A B C User Guide SoundP oint ® IP 500/501 SIP 1.5 USER GUIDE SoundPoint ® IP 500 ...

  • Polycom IP501 - page 2

    Contents Introduction ............................................... 1 Par ts List ................................................... 1 Installing SoundPoint ® IP 500/501 SIP .......... 2 Connecting Network and Power Source ................................ 2 Connecting the Handset and Optional Headset .................... 3 Attaching the Base .. ...

  • Polycom IP501 - page 3

    Shared Lines ........................................................................ 14 V oicemail ............................................................................. 15 Distinctive Ringing / Call T reatment ..................................... 15 Multilingual Support (Localization) ....................................... 16 Phone Reboo ...

  • Polycom IP501 - page 4

    1 Thank you for choosing the SoundPoint ® IP 500/501 SIP , a full-duplex, hands- free phone. This unit pro vides business telephony features and functions such as Multiple Call Appearances, Call Hold, T ransfer , and Conference over an IP network. In this User Guide, you will find ev erything you need to quickly use your new phone. Be sure to v e ...

  • Polycom IP501 - page 5

    2 Installing SoundPoint ® IP 500/501 SIP This section provides basic installation instructions and information for obtaining the best performance with the Sound- Point ® IP 500/501 SIP phone. If you re- quire additional information or assistance with your new phone, please contact your system administrator . The SoundPoint ® IP 500/501 SIP User ...

  • Polycom IP501 - page 6

    3 LAN PC HEADSET HANDSET Connecting the Handset and Optional Headset Attaching the Base (Optional) 1. Connect the short straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone. 2. Connect the headset (optional accessory) to the headset jack on the back of the p ...

  • Polycom IP501 - page 7

    4 Line/Speed Dial Keys Use these keys to activate up to three lines or speed dials that can be assigned to your phone. Speakerphone Microphone Mute Headset Feature Keys Access important features using these keys. Dial Pad These 12 keys provide the 10 digits, the 26 alphabetic characters, and special characters available in context sensitive applica ...

  • Polycom IP501 - page 8

    5 F eature K ey Description H o l d D e l S e l 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C Ho ld De l Se l Me nu Me ssa ges D o N o t Di s t ur b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D i r e c t o ri e s S e r v i c e s C a l l L i st s C o n f e r e nc e T r a n s f e r R e d i a l Allows ...

  • Polycom IP501 - page 9

    6 Placing a Call Using the Handset: 1. T o obtain dial tone, pick up the hand - set. 2. Dial the desired number , OR Dial by SIP URL or IP † address: • After obtaining dial tone press Name • Enter URL or IP (press * for “. ” and # for “@”) • Press Send to complete the call. See also Headset Memory Mode. During a call, users can alte ...

  • Polycom IP501 - page 10

    7 Ans wering a Call Using the Handset: Pick up the handset. Press H o ld D e l S e l C o nf e r en c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o ld D e l S e l D i re c t or i e s S e rv i c es C a ll L is t s B u dd y St a t us M y S t a tu s R e di a l M e nu M e ss ag e s D o N o t D i s tu r b ABC 2 1 ...

  • Polycom IP501 - page 11

    8 General Key Use T o navigate through menus and to enter data, these are useful tips: 1. Use H ol d D el S e l 1 3 DE F 5 JK L 4 GH I 6 MN O 8 TU V 7 PQ R S 9 WX Y Z 0 OP E R * # 2 AB C Hol d Men u Mes sages D o No t D i st ur b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D ir ec to r i es S er vi ce s C on fe re n c e T ra ns fe r ...

  • Polycom IP501 - page 12

    9 Redial Press H o l d D e l S e l C o n f er e n c e 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC H o l d D e l S e l D i r e ct o r i e s S e r v ic e s C a l l L i s t s B u d d y S t a t u s M y S ta t u s R e d i al M en u M es sa g es D o N ot D i s t u r b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS ...

  • Polycom IP501 - page 13

    10 T ime and Date is clearly displayed on the SoundPoint ® IP 500/501 SIP phone. If the phone cannot obtain a time and date from the server , the display will flash. Contact your system administrator if either time or date is incorrect. Users hav e control over the format of the display and can turn it off. Select options which are right for you ...

  • Polycom IP501 - page 14

    1 1 Ring Type Many ring types are a vailable. Users can select different rings to distinguish be - tween lines or to hav e a different ring from their neighbor’ s phone. T o change the incoming ring to a desired sound: 1. Press H o l d D e l S e l C o n f e r en c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C ...

  • Polycom IP501 - page 15

    12 4. Enter the Contact number . This is a required field and it must be unique (not already in the direc- tory). 5. Speed Dial Index, Ring T ype and Div ert Contact may be left blank. 6. Use H ol d D el S e l 1 3 DE F 5 JK L 4 GH I 6 MN O 8 TU V 7 PQ R S 9 WX Y Z 0 OP E R * # 2 AB C Hol d Men u Mes sages D o No t D i st ur b ABC 2 1 DEF 3 5 4 MNO ...

  • Polycom IP501 - page 16

    13 T o quickly vie w a complete list of assigned speed dial entries, pr ess H o l d D e l S e l 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC Hol d Men u Mes sage s D o N ot D i st ur b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D i r e ct or i es S e r v ic es C o n f er en c e T r a n sf e r R e d i al ...

  • Polycom IP501 - page 17

    14 Multiple Call Appear ances Each line on the phone can be configured to hav e one or more call appearances. This is useful if there is an activ e call and an incoming call arriv es on the same line. In the example sho wn, extension 9301 is in an outbound call with 9304. The second diagram shows an incoming call from exten - sion 9305. T o answer ...

  • Polycom IP501 - page 18

    15 * V oice Mail is an optional featur e configur ed on the server and may not be supported on your particular system. Contact your system adminis- trator to find out. † Scr een options may vary with server-based application. V oice Mail can be accessed with a single ke y press. Contact your system adminis - trator to configur e this option. V ...

  • Polycom IP501 - page 19

    16 Multilingual Suppor t (Localization) Many languages are supported by the phone. T o change language: 1. Press H ol d D el S el C on f er e nc e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H ol d D el S el D ir e ct o ri e s S er v ic e s C al l L i st s B ud d y S ta t us M y S ta t us R ed i al M e nu M e ss ...

  • Polycom IP501 - page 20

    17 T ext Messaging Users can send and receiv e T ext messages on the phone. SIP Instant (T ext) Mes - saging is supported in real-time. Users can send and receiv e text messages using their phones. Receiv ed messages will be indicated by a flashing Message W aiting Indicator LED on the front of the phone and optionally a visual notification on th ...

  • Polycom IP501 - page 21

    18 5. Press the Save soft key or Cancel to abandon the change then press H o ld D e l S e l C o nf e r en c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o ld D e l S e l D i re c t or i e s S e rv i c es C a ll L is t s B u dd y St a t us M y S t a tu s R e di a l M e nu M e ss ag e s D o N o t D i s tu r b A ...

  • Polycom IP501 - page 22

    19 No Dial-T one T roubleshooting V erify power is correctly applied to the SoundPoint ® IP 500/501 SIP phone: • Check that the display is illumi - nated. • Make sure the LAN cable is insert - ed properly at the rear of the phone (try unplugging and re-inserting the cable). • If using inline powering, check that the switch is supplying power ...

  • Polycom IP501 - page 23

    20 Display shows “Netw or k Link is Down” V erify LAN cable is properly connected: • Check termination at the switch or hub (furthest end of the cable from the phone). • Check that the switch or hub is operational (flashing link/status lights) or contact your System Administrator . • Press H o ld D e l S e l C o nf er en c e 1 3 DE F 5 J ...

  • Polycom IP501 - page 24

    21 Installation must be performed in ac- cordance with all relev ant national wiring rules. L ’Installation doit êtr e exécutée confor - mément à tous les r è glements nationaux applicable au filage électrique . Modifications In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not express ...

  • Polycom IP501 - page 25

    22 may be new or reconditioned. Polycom is expected to warrant an y replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichev er is longer . Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insure ...

  • Polycom IP501 - page 26

    23 LIMIT A TION OF LIABILITY . T O THE FULL EXTENT ALLOWED BY LA W , POL YCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY , WHETHER B ASED IN CONTRA CT OR TOR T (INCLUDING NEGLIGENCE), FOR INCIDENT AL, CONSEQUEN - TIAL, INDIRECT , SPECIAL, OR PUNITIVE D AMA GES OF ANY KIND, OR FOR LOSS OF REVENUE OR PR OFITS, LOSS OF BUSINESS, LOSS OF INFOR ...

  • Polycom IP501 - page 27

    24 Permission is hereby granted, free of charge, to an y person obtaining a copy of this software and associated documenta - tion files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy , modify , merge, publish, distribute, subli - cense, and/or sell copies of the Software, and ...

  • Polycom IP501 - page 28

    Polycom, Inc. 1565 Barber Lane Milpitas, CA 95035 ©2005 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective compainies. 1725-1 1519-001 Rev . C M e n u V o i c e M a i l D o N o ...

Manufacturer Polycom Category Telephone

Documents that we receive from a manufacturer of a Polycom IP501 can be divided into several groups. They are, among others:
- Polycom technical drawings
- IP501 manuals
- Polycom product data sheets
- information booklets
- or energy labels Polycom IP501
All of them are important, but the most important information from the point of view of use of the device are in the user manual Polycom IP501.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Polycom IP501, service manual, brief instructions and user manuals Polycom IP501. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Polycom IP501.

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A complete manual for the device Polycom IP501, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Polycom IP501 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Polycom IP501.

A complete Polycom manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Polycom IP501 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Polycom IP501, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Polycom IP501, that we can find in the current document
3. Tips how to use the basic functions of the device Polycom IP501 - which should help us in our first steps of using Polycom IP501
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Polycom IP501
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Polycom IP501 in a specific country, if it was not possible to solve the problem on our own.

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