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Manual ZyXEL Communications P-2002

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  • ZyXEL Communications P-2002 - page 1

    P-2002 Series V oIP Analog T elephone Adaptor User ’ s Guide V ersion 3.60 10/2005 ...

  • ZyXEL Communications P-2002 - page 2

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  • ZyXEL Communications P-2002 - page 3

    P-2002 Series User’s Guide Copyright 3 Copyright Copyright © 2005 by ZyXEL Communications Corpo ration. The contents of this publication may not be reprod uced in any part or as a whole, tr anscribed, stored in a retrieval system, tran slated into any language, or transmitted in any form or by any means, el ectronic, mech anical , magnetic, opti ...

  • ZyXEL Communications P-2002 - page 4

    P-2002 Series User ’s Guide 4 Federal Communications Commission (FCC) Interference Statement Federal Communications Commission (FCC) Interference S t atement This device complies with Part 15 of FCC rul es. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any int ...

  • ZyXEL Communications P-2002 - page 5

    P-2002 Series User’s Guide Federal Com munications Commission ( FCC) Interf erence Statem ent 5 ...

  • ZyXEL Communications P-2002 - page 6

    P-2002 Series User ’s Guide 6 Safety Warnings Safety W arnings For your safety , be sure to read and fo ll ow all warning notices and instructions. • T o reduce the risk of fire, use only No. 26 A WG (American W ire Gauge) or larger telecommunication line cord. • Do NOT open the device or un it. Opening or removi ng covers can expose you to d ...

  • ZyXEL Communications P-2002 - page 7

    P-2002 Series User’s Guide ZyXEL Limited Warranty 7 ZyXEL Limited W arranty ZyXEL warrants to the original en d user (purchaser) that this product is free from any defects in materials or workmansh ip for a period of up to tw o years from the date of purchase . During the warranty period, and upon proof of purchase, should the product have ind ic ...

  • ZyXEL Communications P-2002 - page 8

    P-2002 Series User ’s Guide 8 Customer Suppo rt Customer Support Please have the following information r eady when you contact customer support. • Product model and serial number . • W arranty Information. • Date that you received your de vice. • Brief description of the problem and the steps yo u took to solve i t. METHOD LOCATION SUPPOR ...

  • ZyXEL Communications P-2002 - page 9

    P-2002 Series User’s Guide Customer Support 9 UNITED KINGDOM support@zyxel.co.uk +44 (0) 1344 303044 08707 555779 (UK only) www .zyxel.co.uk ZyXEL Communications UK Ltd.,1 1 The Courtyard, Eastern Road, Bracknell, Berkshire, RG12 2XB, United Kingdom (UK) sales@zyxel.co.uk +44 (0) 1344 303034 ftp.zyxel.co.uk a. “+” is the (prefi x) number you ...

  • ZyXEL Communications P-2002 - page 10

    P-2002 Series User ’s Guide 10 Customer Suppo rt ...

  • ZyXEL Communications P-2002 - page 11

    P-2002 Series User’s Guide Table of Contents 11 T able of Content s Copyright .................................................. .......................................... ...................... 3 Federal Communications Commissi on (FCC) Interference S t atement ............... 4 Safety W arnings ....................................... .......... ...

  • ZyXEL Communications P-2002 - page 12

    P-2002 Series User ’s Guide 12 Table of Contents 3.2 General Setup .............. ................ ............. ............. ................ ............. ............... 35 3.2.1 Domain Name ..... ............. ............. ................ ............. ............. ................ ..35 3.3 General Setup Configuration ........... ........ ...

  • ZyXEL Communications P-2002 - page 13

    P-2002 Series User’s Guide Table of Contents 13 5.6 V oice Coding .......... ............ ............. ................. ............ ............. ............. ............ 54 5.6.1 G .71 1 ............. ............ ................. ............. ............ ................. ............ ......... 55 5.6.2 G .729 ..... ............. ...... ...

  • ZyXEL Communications P-2002 - page 14

    P-2002 Series User ’s Guide 14 Table of Contents Chapter 8 Phone Book .............................................................................. .............................. 75 8.1 Phone Book Introduction ..................... ............. ................ ............. ................ ..... 75 8.1.1 S peed Dial ....... ............. .... ...

  • ZyXEL Communications P-2002 - page 15

    P-2002 Series User’s Guide Table of Contents 15 12.8 Problems with V oice Service ............. ... ................ ............. ............. ................ ..98 12.9 Pop-up Windows, JavaScripts and Ja va Permissions ......... ............. ............... 99 12.9.1 Internet Explorer Po p-up Blockers ........................ ............. .. ...

  • ZyXEL Communications P-2002 - page 16

    P-2002 Series User ’s Guide 16 Table of Contents ...

  • ZyXEL Communications P-2002 - page 17

    P-2002 Series User’s Guide List of Figure s 17 List of Figures Figure 1 LEDs .......... ................ ............. ................. ................ ............. ................ ... 26 Figure 2 Internet T elephony Servic e Provid er Applicat ion ........................ ............. 27 Figure 3 IP-PBX Applicat ion ........... ............ ...

  • ZyXEL Communications P-2002 - page 18

    P-2002 Series User ’s Guide 18 List of Figures Figure 39 Configuration ........ ................ ................. ................ ............. ................ ... 89 Figure 40 Configuration Upload Successful ........... ............ ................. ............ ....... 90 Figure 41 Network T emporarily Disconnected ................ ........ ...

  • ZyXEL Communications P-2002 - page 19

    P-2002 Series User’s Guide List of Tables 19 List of T ables T able 1 LED Des criptions ..................... ............. ................ ................. ................ ... 26 T able 2 Web Configurator Screens Summary ............. ................ ................ .......... 32 T able 3 Common Sc reen Command Buttons ................. ... ...

  • ZyXEL Communications P-2002 - page 20

    P-2002 Series User ’s Guide 20 List of Tables T able 39 Troubleshooting T elephone ....... ................ ................ ................ ............. 98 T able 40 Troubleshooting V oice Service ........ ................ ................ ................ ....... 98 T able 41 Device S pecifications ................. ................ ......... ...

  • ZyXEL Communications P-2002 - page 21

    P-2002 Series User’s Guide Preface 21 Preface Congratulations on you r purchase of the Prestige 2002 Series V oIP Analog T elephone Adaptor . Note: Register your product online to receive e-mail notices of firmwa re upgrades and information at www .zyxel.com for global products, or at www .us.zyxel.com for North American product s. Y our Prestige ...

  • ZyXEL Communications P-2002 - page 22

    P-2002 Series User ’s Guide 22 Preface • Mouse action sequences are denoted using a comma. For example, “click the Apple icon, Control Panels and then Modem ” means first click the Appl e icon, then point your mouse pointer to Contr ol Panels and then click Modem . • For brevity’ s sake, we will use “e.g.,” as a shorthand for “for ...

  • ZyXEL Communications P-2002 - page 23

    P-2002 Series User’s Guide Chapter 1 Introducing the Prestige 23 C HAPTER 1 Introducing the Prestige This chapter introduces the main featur es and applications of the Prestige. 1.1 Prestige V oIP Analog T elephone Adaptor Overview The Prestige is a SIP-based V oIP analog telephon e adaptor (A T A). Sending voice signals over the Internet is call ...

  • ZyXEL Communications P-2002 - page 24

    P-2002 Series User ’s Guide 24 Chapter 1 In troducing the Prestige Auto-crossover 10/100 Mbps Ethernet Interfaces The Ethernet interfaces automatically adjust to either a crossover or stra ight-through Ethernet cable. PSTN Lifeline The Prestige 2002 L has a LINE port for connectin g a PSTN line. Y ou can receive incoming PSTN phone calls even whi ...

  • ZyXEL Communications P-2002 - page 25

    P-2002 Series User’s Guide Chapter 1 Introducing the Prestige 25 Comfort Noise Generation The Prestige generates background noise to fill moments of silence when the other device in a call stops transmitting because the other party is not speaking (as total si lence could easily be mistaken for a lost connection). Echo Cancellation The Prestige s ...

  • ZyXEL Communications P-2002 - page 26

    P-2002 Series User ’s Guide 26 Chapter 1 In troducing the Prestige Figure 1 LEDs 1.5 Applications Here are some examples of how you can use your Prestige. 1.5.1 Make Calls via Intern et T elephony Service Provider In a home or small office environment, you ca n use the Prestige to make and receive V oIP telephone calls thr ough an Internet T elep ...

  • ZyXEL Communications P-2002 - page 27

    P-2002 Series User’s Guide Chapter 1 Introducing the Prestige 27 Figure 2 Internet T elephony Service Provider Application 1.5.2 Make Calls via IP-PBX If your company has an IP-PBX (Internet Protoc ol Private Branch Exchange), you can use the Prestige to make and receive V o IP telephone calls through it. In this example, you use y our analog pho ...

  • ZyXEL Communications P-2002 - page 28

    P-2002 Series User ’s Guide 28 Chapter 1 In troducing the Prestige The following figure shows a basic exa mple of how you would make a peer -to-peer V oIP call. Y ou use your analog phone (A in the figure) an d the Prestige (B) changes the call into V oIP . The Prestige then sen ds your call through y our modem or router (C) and th e Internet to ...

  • ZyXEL Communications P-2002 - page 29

    P-2002 Series User’s Guide Chapter 2 Introducing the Web Configur ator 29 C HAPTER 2 Introducing the W eb Configurator This chapter describes how to access the Prestige web config urator and provides an overview of its screens. 2.1 W eb Configurator Overview The web configurator is an HTML-based mana gement interface that allows easy Prestige set ...

  • ZyXEL Communications P-2002 - page 30

    P-2002 Series User ’s Guide 30 Chapter 2 Introducing the Web Configurator Figure 5 Web Configurator IP Add ress 4 T ype "1234" (default) as the password and click Login . In some versions, the default password appears automatically - if this is the case, click Login . Figure 6 Enter Password 5 Y ou should see a screen asking y ou to cha ...

  • ZyXEL Communications P-2002 - page 31

    P-2002 Series User’s Guide Chapter 2 Introducing the Web Configur ator 31 2.3 Resetting the Prestige If you forget your password or cannot access the web configurator , you will need to reload the factory-default configuration file or use the RESET button on the back of the Prestige. Uploading this configuration f ile replaces the current configu ...

  • ZyXEL Communications P-2002 - page 32

    P-2002 Series User ’s Guide 32 Chapter 2 Introducing the Web Configurator Figure 8 Web Configur ator The following table describes the navigation panel and sub-menus. Table 2 Web Configurator Scr eens Summary LINK TA B FUNCTION SYSTEM General Use this screen to co nfigure general system settings. Password Use this screen to change your password. ...

  • ZyXEL Communications P-2002 - page 33

    P-2002 Series User’s Guide Chapter 2 Introducing the Web Configur ator 33 2.5 Common Screen Command Buttons The following table shows common command buttons found on many web configurator screens. Table 3 Common Screen Command Bu ttons Apply Click Apply to save your changes back to the Prestige. Reset/Cancel Click Reset or Cancel to begin configu ...

  • ZyXEL Communications P-2002 - page 34

    P-2002 Series User ’s Guide 34 Chapter 2 Introducing the Web Configurator ...

  • ZyXEL Communications P-2002 - page 35

    P-2002 Series User’s Guide Chapter 3 Syst em Screens 35 C HAPTER 3 System Screens This chapter provides informa tion on the System screens. 3.1 System Overview This chapter describes the SYST EM screens. 3.2 General Setup General Setup contains administrative and system-related information. System Name is for identification purposes. However , be ...

  • ZyXEL Communications P-2002 - page 36

    P-2002 Series User ’s Guide 36 Chapter 3 Syste m Screens Figure 9 System Ge neral 3.4 Configuring Password T o change your Prestige’ s password (recommended), click SYSTEM in the navigation panel, and then the Password tab. The screen appears as shown. This screen allows you to change the Prestige’ s password. Figure 10 Password The following ...

  • ZyXEL Communications P-2002 - page 37

    P-2002 Series User’s Guide Chapter 3 Syst em Screens 37 3.5 Pre-defined NTP T ime Servers List The Prestige uses the following pre-defined list of NTP time servers if you do not specify a time server or it cannot synch ronize with the time server you specified. Note: The Prestige can use this pre-defined list of time servers regardless of the T i ...

  • ZyXEL Communications P-2002 - page 38

    P-2002 Series User ’s Guide 38 Chapter 3 Syste m Screens Figure 1 1 T ime Settin g The following table describes the labels in this screen. Table 7 Time Setting LABEL DESCRIPTION T ime Protocol Select the time service proto col th at your time server sends when you turn on the Prestige. Not all time servers support all protocols, so you may ha ve ...

  • ZyXEL Communications P-2002 - page 39

    P-2002 Series User’s Guide Chapter 3 Syst em Screens 39 T ime Zone Choose the Time Zone of your location. This will set the time dif ference between your time zone and Greenwich Mean Time (GMT). Daylight Savings Sele ct this optio n if you use da ylight savings ti me. Daylight saving is a period from late spring to early fall when many coun tries ...

  • ZyXEL Communications P-2002 - page 40

    P-2002 Series User ’s Guide 40 Chapter 3 Syste m Screens ...

  • ZyXEL Communications P-2002 - page 41

    P-2002 Series User’s Guide Chapter 4 Ethernet Scr eens 41 C HAPTER 4 Ethernet Screens This chapter describes how to configure the Pr estige’ s Ethernet and management IP addresses settings. 4.1 ETHERNET Overview The Prestige has two Ethernet ports. Connect the LAN Ethernet port to a cable/DSL modem or router or an Ethernet LAN switch, which in ...

  • ZyXEL Communications P-2002 - page 42

    P-2002 Series User ’s Guide 42 Chapter 4 Et hernet Scr eens 4.1.3 PPPoE Encap sulation Point-to-Point Protocol ov er Ethernet (PPPoE) function s as a dial-up connection. PPPoE is an IETF (Internet Engineering T ask Force) draft standard specifying how a host personal computer interacts with a broadband modem (for example DSL, cable, wireless, etc ...

  • ZyXEL Communications P-2002 - page 43

    P-2002 Series User’s Guide Chapter 4 Ethernet Scr eens 43 Figure 12 ETHERNET Table 8 ETHERNET LABEL DESCRIPTION Get IP Address Automatically Select this option if you have a dynamic IP address. Use Fixed IP Address Select this option if the ISP assigned you a static IP address. IP Address T ype the (static) IP address assigned to you by yo ur ISP ...

  • ZyXEL Communications P-2002 - page 44

    P-2002 Series User ’s Guide 44 Chapter 4 Et hernet Scr eens 4.3 Configuring the Ethernet Management Port Click ETHERNET in the navigation panel and then Mgnt Port to open the following screen. Use the ETHERNET Mgnt Port screen to configure a static IP addre ss through which you can manage th e Prestige. Note: The management port is a sep arate lo ...

  • ZyXEL Communications P-2002 - page 45

    P-2002 Series User’s Guide Chapter 5 Introdu ction to VoIP 45 C HAPTER 5 Introduction to V oIP This chapter provides backgro und information on V oIP and SIP . 5.1 Introduction to V oIP V oIP is the sending o f voice signals ove r the Internet Protocol. This allows you to make phone calls and send faxes over the In ternet at a fraction of the cos ...

  • ZyXEL Communications P-2002 - page 46

    P-2002 Series User ’s Guide 46 Chapter 5 Introduction to VoIP 5.2.2 SIP Call Progression The following figure displays the basic steps in the setup and tea r down of a SIP call. A calls B. 1 A sends a SIP INVITE request to B. This message is an invitation for B to participat e in a SIP telephone call. 2 B sends a response indicating th at the tel ...

  • ZyXEL Communications P-2002 - page 47

    P-2002 Series User’s Guide Chapter 5 Introdu ction to VoIP 47 Figure 14 SIP User Agent 5.2.3.2 SIP Proxy Server A SIP proxy server receives requests from clie nts and forward s them to another server . In the following example, you want to use client device A to call someone who is using client device C. 1 The client de vice (A in the figure) sen ...

  • ZyXEL Communications P-2002 - page 48

    P-2002 Series User ’s Guide 48 Chapter 5 Introduction to VoIP Figure 16 SIP Redirect Server 5.2.3.4 SIP Re gister Server A SIP register server maintains a database of SIP identity-to-IP address (or domain name) mapping. The register server checks your u ser name and password when you register . 5.2.4 RTP When you make a V oIP call using SIP , the ...

  • ZyXEL Communications P-2002 - page 49

    P-2002 Series User’s Guide Chapter 5 Introdu ction to VoIP 49 NA T may be implemented on a device that is betw een your Pres tige and the Internet. 5.3.1 NA T Example See the following figure. The Prestige (X) sends packets to the Internet. The Prestige’ s IP address is 10.0.0.3. This is a private or intern al IP address. The NA T router maps t ...

  • ZyXEL Communications P-2002 - page 50

    P-2002 Series User ’s Guide 50 Chapter 5 Introduction to VoIP The following table summarizes how these NA T ty pes handle outgoin g and incoming p ackets. Read the following sections fo r more details and examples. The exampl es in these NA T type sections describe NA T transla tio n between internal (private) and external (public) IP addresses. ...

  • ZyXEL Communications P-2002 - page 51

    P-2002 Series User’s Guide Chapter 5 Introdu ction to VoIP 51 Figure 19 Full Cone NA T Example 5.3.2.2 Restricted Cone NA T As in full cone NA T , a restrict ed cone NA T router maps all outg oing packet s from an intern al IP address and port to a single IP address and port on the external network. In the following example, the NA T router maps ...

  • ZyXEL Communications P-2002 - page 52

    P-2002 Series User ’s Guide 52 Chapter 5 Introduction to VoIP 5.3.2.3 Port Restricted Cone NA T As in full cone NA T , a port restricted cone NA T router maps all outgoing packets from an internal IP address and port to a single IP ad dress and port on the ex ternal network. In the following example, the NA T router maps the so urce address of al ...

  • ZyXEL Communications P-2002 - page 53

    P-2002 Series User’s Guide Chapter 5 Introdu ction to VoIP 53 Figure 22 Symmetric NA T 5.4 NA T and SIP Some NA T routers are not SIP-friendly and will stop your voice sessions. The Prestige must register its public IP addre ss with a SIP register server . If there is a NA T router between the Prestige and the SIP register server , the Prestige p ...

  • ZyXEL Communications P-2002 - page 54

    P-2002 Series User ’s Guide 54 Chapter 5 Introduction to VoIP 5.4.3 STUN STUN (Simple T raversal of User Data gram Protocol (UDP) through Networ k Address T ranslators) allow s the Prestige to find the pres ence and types of NA T routers and/or firewa lls between it and the public Internet. STUN also allo ws the Prestige to find the public IP add ...

  • ZyXEL Communications P-2002 - page 55

    P-2002 Series User’s Guide Chapter 5 Introdu ction to VoIP 55 5.6.1 G .71 1 G .71 1 is a Pulse Code Modulation (PCM) waveform codec. G .71 1 provides very good sound quality but requires 64kbps of bandwidth. 5.6.2 G .729 G .729 is an Analysis-by-Synthe sis (AbS) hybrid waveform code c that uses a filter based on information about how the human vo ...

  • ZyXEL Communications P-2002 - page 56

    P-2002 Series User ’s Guide 56 Chapter 5 Introduction to VoIP ...

  • ZyXEL Communications P-2002 - page 57

    P-2002 Series User’s Guide Chapter 6 VoIP Screens 57 C HAPTER 6 V oIP Screens This chapter describes how to config ure advanced V oIP and QoS settings. 6.1 V oIP Introduction V oIP is the sending of voice signals over th e Internet Protocol. This chapter covers the configuration of the Vo I P scre ens. 6.2 V oIP Configuration Click Vo I P in the ...

  • ZyXEL Communications P-2002 - page 58

    P-2002 Series User ’s Guide 58 Chapter 6 VoIP Screens Figure 24 Vo I P Table 12 VoIP LABEL DESCRIPTION SIP Account Y ou can confi gure the Prestige to use multiple SIP accounts. Select one to configure its settings on the Prestige. Active Select this check box to have the Presti ge use this SIP account. Clear the check box to have the Prestige no ...

  • ZyXEL Communications P-2002 - page 59

    P-2002 Series User’s Guide Chapter 6 VoIP Screens 59 6.3 Custom T ones (IVR) IVR (Interactive V oice Response) is a feature that allows you to use your telephone to interact with the Prestige device. Th e Prestige al lows you to r ecord custom tones for the Caller Ringing T one and On Ho ld T one functions. • Y ou can record up to ten different ...

  • ZyXEL Communications P-2002 - page 60

    P-2002 Series User ’s Guide 60 Chapter 6 VoIP Screens 2 Press a number from 1 101~1108 on y our phone followed by the “#” key . 3 Play your desired music or voice recording in to the receiver ’ s mouthpiece. Press the “#” key . 4 Y ou can continue to add, listen to, or delete tones, or yo u can hang up the receiv er when you are done. 6 ...

  • ZyXEL Communications P-2002 - page 61

    P-2002 Series User’s Guide Chapter 6 VoIP Screens 61 Figure 25 V oIP Advanced ...

  • ZyXEL Communications P-2002 - page 62

    P-2002 Series User ’s Guide 62 Chapter 6 VoIP Screens The following table describes the labels in this screen. Table 13 VoIP Advanced LABEL DESCRIPTION Advanced V oIP Settings This read-only field displays th e num ber of the SIP account th at you are configuring. The changes that you save in this page af fect the Prestige’s settings with the S ...

  • ZyXEL Communications P-2002 - page 63

    P-2002 Series User’s Guide Chapter 6 VoIP Screens 63 Server Port Enter the STUN server ’s listening port for STUN requests in this field. Leave this field set to the default if your V oIP service provider did not give you a server port number for STUN. Use NA T Enable this feature to use a NA T router ’s public IP address and SIP port number ...

  • ZyXEL Communications P-2002 - page 64

    P-2002 Series User ’s Guide 64 Chapter 6 VoIP Screens 6.5 Quality of Service (QoS) Quality of Service (QoS) refers to both a networ k's ability to deliver data with minimum delay , and the networking methods used to provide ba ndwidth for real-time mu ltimedia applications. 6.5.1 T yp e Of Service (T oS) Network traffic can be classified by ...

  • ZyXEL Communications P-2002 - page 65

    P-2002 Series User’s Guide Chapter 6 VoIP Screens 65 6.5.2.1 DSCP and Per-Hop Be havior DiffServ defines a new DS (Dif ferentiated Services) field to replace the T ype of Service (TOS) field in the IP header . The DS field contai ns a 2-bit unused field and a 6-bit DSCP field which can define up to 64 service levels. Th e following figure illustr ...

  • ZyXEL Communications P-2002 - page 66

    P-2002 Series User ’s Guide 66 Chapter 6 VoIP Screens Figure 27 QoS The following table describes the labels in this screen. Table 14 QoS LABEL DESCRIPTION SIP TOS Priority T ype a priority for voice transmissions. The Pre stige applies T ype of Service priority tags with th is priority to voice traf fic that it transmits. RTP T O S Priority T yp ...

  • ZyXEL Communications P-2002 - page 67

    P-2002 Series User’s Guide Chapter 7 Phone 67 C HAPTER 7 Phone This chapter covers how to adjust the Prestige’ s phone settings. 7.1 Phone Introduction Y ou can configure the volume, ec ho cancellation and V AD settings for each individual phone port on the Prestige. Y ou can also select whic h SIP account to use for making outgoing calls. 7.1. ...

  • ZyXEL Communications P-2002 - page 68

    P-2002 Series User ’s Guide 68 Chapter 7 Phone Figure 28 Phone Port The following table describes the labels in this screen. Table 15 Phone Port LABEL DESCRIPTION Phone Port Settings Use this fi eld to select the phone p ort that you want to co nfigure. S peaking V olume Use this field to set the loudness th at the Prestige uses fo r the speech s ...

  • ZyXEL Communications P-2002 - page 69

    P-2002 Series User’s Guide Chapter 7 Phone 69 7.3 Supplement ary Phone Services Overview Supplementary services such as call hold, call waiting, call tran sfer , … are generally available from your voice service provider . The Pr estige supports the following services: • Call Hold • Call W aiting • Making a Second Call • Call T ransfer ...

  • ZyXEL Communications P-2002 - page 70

    P-2002 Series User ’s Guide 70 Chapter 7 Phone After pressing the flash key , if you do not issue the sub-command before the default sub- command timeout (2 seconds) expires or issue an invalid sub-command, the current operation will be aborted. 7.3.2.1 European Call Hold Call hold allows you to put a call ( A ) o n hold by pressing th e flash ke ...

  • ZyXEL Communications P-2002 - page 71

    P-2002 Series User’s Guide Chapter 7 Phone 71 • Put the first call on hold and answer the second call. Press the flash key and then “2”. 7.3.2.3 European Call T ransfer Do the following to transfer an incoming ca ll (that you have answered) to another ph one. 1 Press the flash key to put the caller on hold. 2 When you hear the dial tone, di ...

  • ZyXEL Communications P-2002 - page 72

    P-2002 Series User ’s Guide 72 Chapter 7 Phone If you have anothe r call, press the flash key to switch back and forth between caller A and B by putting either one on hold. If you hang up the phone but a caller is still on hold, there will be a remind ring. 7.3.3.2 USA Call W aiting This allows you to place a call on hold while you answer ano t h ...

  • ZyXEL Communications P-2002 - page 73

    P-2002 Series User’s Guide Chapter 7 Phone 73 Figure 29 Phone Common The following table describes the labels in this screen. Table 18 Phone Co mmon LABEL DESCRIPTION Country Code Use the drop-down list box to select the country wh ere your Pr estige is located. Immediate Dial Use immediate dial to have the Pr e stige make calls right away i nste ...

  • ZyXEL Communications P-2002 - page 74

    P-2002 Series User ’s Guide 74 Chapter 7 Phone ...

  • ZyXEL Communications P-2002 - page 75

    P-2002 Series User’s Guide Chapter 8 Phone Book 75 C HAPTER 8 Phone Book This chapter covers how to conf igure the Prestige’ s phone book. 8.1 Phone Book Introduction Y ou can use the phone book feature to configure speed dia l entries, call forwarding tables and the lifeline settings. 8.1.1 Speed Dial Speed dial provides shortcuts for dialin g ...

  • ZyXEL Communications P-2002 - page 76

    P-2002 Series User ’s Guide 76 Chapter 8 Phone Book Figure 30 S peed Dial The following table describes the labels in this screen. Table 19 Speed Dia l LABEL DESCRIPTION Add New Entry Use this section of the screen to edit and save new or existing speed dial phone book entries. S peed Dial Select a speed dial key combinatio n from the drop-down l ...

  • ZyXEL Communications P-2002 - page 77

    P-2002 Series User’s Guide Chapter 8 Phone Book 77 8.3 Call Forward Click PHONEBOOK in the navigation panel and then Call Forward to display the following screen. Use this screen to configure the Prestige to block or redirect calls. Y ou can configure a different call forwarding table for each SIP account or use the same call forwarding table for ...

  • ZyXEL Communications P-2002 - page 78

    P-2002 Series User ’s Guide 78 Chapter 8 Phone Book Figure 31 Call Forward The following table describes the labels in this screen. ...

  • ZyXEL Communications P-2002 - page 79

    P-2002 Series User’s Guide Chapter 8 Phone Book 79 Table 20 Call Forward LABEL DESCRIPTION T able Number Select which call forwarding table you want to configure. Y ou can configure a different call forwarding table for each SIP a ccount or use the same call forwarding table for both. The following applie s to the number fields in this screen. Fo ...

  • ZyXEL Communications P-2002 - page 80

    P-2002 Series User ’s Guide 80 Chapter 8 Phone Book 8.4 Lifeline Configuration (Prestige 2002L) Click PHONEBOOK in the navigation panel and then Lifeline to display the following screen. Figure 32 Lifeline The following table describes the labels in this screen. Table 21 Lifeline LABEL DESCRIPTION PSTN Pre-fix Number S pecify the prefix numbe r f ...

  • ZyXEL Communications P-2002 - page 81

    P-2002 Series User’s Guide Chapter 9 Logs 81 C HAPTER 9 Logs This chapter contains info rmation about the Prestige’ s Logs screen. Refer to the Appendices for example log message explanations. 9.1 V iewing Logs The web confi gurator allows you to look at all of the Prestige’ s logs in one location. Click LOGS in the navigation panel to open t ...

  • ZyXEL Communications P-2002 - page 82

    P-2002 Series User ’s Guide 82 Chapter 9 Logs 9.2 Log Message Descriptions The following tables provid e descri ptions of example log messages. Destination This field lists the destination IP address and the port number of the incoming packet. Note This field displays additional information about the log entry . Table 22 View Log (continued) LABE ...

  • ZyXEL Communications P-2002 - page 83

    P-2002 Series User’s Guide Chapter 9 Logs 83 Too large ICMP packet has been dropped The device dropped an ICMP packet that was too large. Configuration Change: PC = 0x%x, Task ID = 0x%x The device is saving configurati on changes. Table 25 SIP Logs LOG MESSAGE DESCRIPTION SIP Registration Success by SIP:SIP Phone Number The listed SIP account was ...

  • ZyXEL Communications P-2002 - page 84

    P-2002 Series User ’s Guide 84 Chapter 9 Logs Table 27 FSM Logs: Caller Side LOG MESSAGE DESCRIPTION VoIP Call Start Ph[Phone Port Number] <- Outgoing Call Number Someone used a phone connected to the listed phon e port to initiate a V oIP call to the lis ted destination. VoIP Call Established Ph[Phone Port] -> Outgoing Call Number Someone ...

  • ZyXEL Communications P-2002 - page 85

    P-2002 Series User’s Guide Chapter 10 Maintenance 85 C HAPTER 10 Maintenance This chapter displays system information such as ZyNOS firmware, port IP addresses and port traffic statistics. 10.1 Maintenance Overview The maintenanc e screens can help you view system inform a tion, upload new firmware, manage configuratio n and restart your Prestige ...

  • ZyXEL Communications P-2002 - page 86

    P-2002 Series User ’s Guide 86 Chapter 10 Maintenance The following table describes the labels in this screen. 10.3 F/W Upload Screen Find firmware at www .zyxel.com in a file that (usually) uses the system model name with a "*.bin" extension, e.g., "Prestige.bin". The upload process uses HTTP (Hypertext T ransfer Protocol) an ...

  • ZyXEL Communications P-2002 - page 87

    P-2002 Series User’s Guide Chapter 10 Maintenance 87 Figure 35 Firmware Upload The following table describes the labels in this screen. Note: Do not turn of f the device while firmware upload is in progress! After you see the Firmware Upload in Pr ocess screen, wait two minutes before logging into the device again. Figure 36 Firmware Upload In Pr ...

  • ZyXEL Communications P-2002 - page 88

    P-2002 Series User ’s Guide 88 Chapter 10 Maintenance Figure 37 Network T emporarily Disconnected After two minutes, log in again an d check your new firmware version in the System S tatus screen. If the upload was not successful, the fo llowing screen will appear . Click Return to go back to the F/W Upload screen. Figure 38 Firmware Upload Error ...

  • ZyXEL Communications P-2002 - page 89

    P-2002 Series User’s Guide Chapter 10 Maintenance 89 Figure 39 Configuration 10.4.1 Backup Configuration Backup Configuration allows you to back up (save) th e device’ s current configuration to a file on your computer . Once your device is configured and functioning pr operly , it is highly recommended tha t you back up your config uration fil ...

  • ZyXEL Communications P-2002 - page 90

    P-2002 Series User ’s Guide 90 Chapter 10 Maintenance Note: Do not turn of f the device while conf iguration file upload is in progress. After you see a “configuration upload successf ul” screen, you must then wait one minute before logging into the devic e again. Figure 40 Configuration Uploa d Successful The device automatically restarts in ...

  • ZyXEL Communications P-2002 - page 91

    P-2002 Series User’s Guide Chapter 10 Maintenance 91 Figure 42 Reset W a rning Message Y ou can also press the RESET button on the rear pa nel to reset the factory defaults of yo ur Prestige. For more information on the RESET button, see Section 2. 3 on page 31 . 10.5 Rest art Screen System restart allows you t o reboot th e Prestige without turn ...

  • ZyXEL Communications P-2002 - page 92

    P-2002 Series User ’s Guide 92 Chapter 10 Maintenance ...

  • ZyXEL Communications P-2002 - page 93

    P-2002 Series User’s Guide Chapter 11 Phone Usage 93 C HAPTER 11 Phone Usage This chapter describes how to use a phone connected to your Prestige for basic tasks. 1 1.1 Dialing a T elephone Number The Vo I P / P W R LED turns orange when your SIP accoun t is registered. Dial a SIP number like “12345” on yo ur phone’ s keypad. Use speed dial ...

  • ZyXEL Communications P-2002 - page 94

    P-2002 Series User ’s Guide 94 Chapter 11 Pho ne Usage 1 1.5 Auto Firmware Upgrade During auto-provisioning, the Prestige c hecks to see if there is a newer firmwa re version. If newer firmware is available, the Prestige play s a recording when you pick up yo ur phone’ s handset. Press “*99#” to upgrade the Prestige’ s firmware. Press “ ...

  • ZyXEL Communications P-2002 - page 95

    P-2002 Series User’s Guide Chapter 12 Troubleshooting 95 C HAPTER 12 T roubleshooting This chapter covers potential proble ms and the corresponding remedies. 12.1 Problems St arting Up the Prestige 12.2 Problems with the LAN or PC LED Table 33 Troubleshootin g the Star t-Up of Your Prestige PROBLEM CORRECTIVE ACTION None of the LEDs turn on when ...

  • ZyXEL Communications P-2002 - page 96

    P-2002 Series User ’s Guide 96 Chapter 12 Trou bleshooting 12.3 Problems with the LAN Interface 12.4 Problems with Internet Access Table 35 Troubleshootin g the LAN Interface PROBLEM CORRECTIVE ACTION I cannot access the Prestige from the LAN. If the LAN or PC LED is off, see T able 34 on page 95 . Make sure that the IP address and th e su bnet m ...

  • ZyXEL Communications P-2002 - page 97

    P-2002 Series User’s Guide Chapter 12 Troubleshooting 97 12.5 Problems with the W eb Configurator 12.6 Problems with the Password Table 37 Troubleshootin g the Web Configurator PROBLEM CORRECTIVE ACTION I cannot access the web configurator . If the Prestige’s Ethernet IP address or management IP address has changed, then enter the new one as th ...

  • ZyXEL Communications P-2002 - page 98

    P-2002 Series User ’s Guide 98 Chapter 12 Trou bleshooting 12.7 Problems with T elephone or T elephone Port 12.8 Problems with V oice Service Table 39 Troubleshootin g Telephone PROBLEM CORRECTIVE ACTION There is no dial tone or I can’t make or receive calls. or There is beeping instead of the dial tone. Check the telephone con nections and tel ...

  • ZyXEL Communications P-2002 - page 99

    P-2002 Series User’s Guide Chapter 12 Troubleshooting 99 12.9 Pop-up Windows, JavaScript s and Java Permissions In order to use the web configurator you need to allow: • W eb browser pop-up windows fro m your device. • JavaScripts (enabled by default). • Java permissions (enabled by default). Note: Internet Explorer 6 screens are used here. ...

  • ZyXEL Communications P-2002 - page 100

    P-2002 Series User ’s Guide 100 Chapter 12 Troublesh ooting Figure 45 Internet Options 3 Click Apply to save this setting. 12.9.1.2 Enable Pop-up Blockers with Exceptions Alternatively , if you only want to allow pop-up windows from your device, see the following steps. 1 In Internet Explorer , select To o l s , Internet Options and then the Priv ...

  • ZyXEL Communications P-2002 - page 101

    P-2002 Series User’s Guide Chapter 12 Troubleshooting 101 Figure 46 Internet Options 3 T ype the IP address of your device (the web page that you do not want to have blocked) with the prefix “http://”. For example, http://192.168.1.1. 4 Click Add to move the IP address to the list of Allowed sites . ...

  • ZyXEL Communications P-2002 - page 102

    P-2002 Series User ’s Guide 102 Chapter 12 Troublesh ooting Figure 47 Pop-up Blocker Settings 5 Click Close to return to the Privacy screen. 6 Click Apply to save this setting. 12.9.2 JavaScript s If pages of the web configura tor do not display properly in Internet Explorer, check that JavaScripts are allowed. 1 In Internet Explorer , click T oo ...

  • ZyXEL Communications P-2002 - page 103

    P-2002 Series User’s Guide Chapter 12 Troubleshooting 103 Figure 48 Internet Options 2 Click the Custom Level... button. 3 Scroll down to Scripting . 4 Under Active scripting make sure that Enable is selected (the default). 5 Under Scripting of Java applets make sure that Enable is sele cted (the default). 6 Click OK to clos e the window . ...

  • ZyXEL Communications P-2002 - page 104

    P-2002 Series User ’s Guide 104 Chapter 12 Troublesh ooting Figure 49 Security Setting s - Java S cripting 12.9.3 Java Permissions 1 From Internet Explorer , click To o l s , I nternet Options and then the Security tab. 2 Click the Custom Level... button. 3 Scroll down to Microsoft VM . 4 Under Java permissions make sure that a safety level is se ...

  • ZyXEL Communications P-2002 - page 105

    P-2002 Series User’s Guide Chapter 12 Troubleshooting 105 Figure 50 Security Setting s - Java 12.9.3.1 JA V A (Sun) 1 From Internet Explorer , click To o l s , I nternet Options and then the Advance d tab. 2 make sure that Use Java 2 for <applet> u nder Java (Sun) is selected. 3 Click OK to clos e the window . ...

  • ZyXEL Communications P-2002 - page 106

    P-2002 Series User ’s Guide 106 Chapter 12 Troublesh ooting Figure 51 Java (S un) ...

  • ZyXEL Communications P-2002 - page 107

    P-2002 Series User’s Guide Appendix A 107 A PPENDIX A Product S pecifications See also the introduction chapter for a general overview of the key features. S pecification T ables Table 41 Device Specifications Default Management IP Address 192.168.5.1 Default Management Subnet Mask 255.255.255.0 (24 bits) Default Password 1234 Dimensions 109 (Wid ...

  • ZyXEL Communications P-2002 - page 108

    P-2002 Series User ’s Guide 108 Appendix A Table 42 Feature Specifica tions V oice Functions SIP (RFC 3261) versio n 2 SDP (RFC 2327) RTP (RFC 1889) RTCP (RFC 1890) G .168 Echo Cancellation V AD (V oice Activity Detection) Silence Suppression CNG (Comfort Noise Genera tion) VLAN tag support QoS Supports TOS and Diffserv T agging RTP V oi ce Highe ...

  • ZyXEL Communications P-2002 - page 109

    P-2002 Series User’s Guide Appendix A 109 Power Adaptor Specifications Protocol Support PPP over Ethernet (RFC 2516) T ransparent bridging for unsupp orted network layer protocols DHCP Client Management Embedded Web Configurator CLI (Command Line Interpreter) Remote Management via T elnet or Web SNMP manageable FTP/TFTP for firmware downloading, ...

  • ZyXEL Communications P-2002 - page 110

    P-2002 Series User ’s Guide 110 Appendix A NORTH AMERICAN PLUG STANDARDS AC Power Adapter Model AA-121A25 Input Power AC120V olts/60Hz/19W Output Pow er AC 12V olts/ 1.25A Power Consumption 14W Safety S tandards UL, CUL (UL 1310, CSA C22.2 No.223) EUROPEAN PLUG ST ANDARDS AC Power Adapter Model AA-121A3BN Input Power AC230V olts/50Hz/140mA Output ...

  • ZyXEL Communications P-2002 - page 111

    P-2002 Series User’s Guide Appendix B 111 A PPENDIX B Setting up Y our Computer ’ s IP Address All computers must have a 10M or 100M Et hernet adapter card and TCP/IP installed. W indows 95/98/Me/NT/2000/XP , Macintosh OS 7 and later operating systems and all versions of UNIX/LINUX include the software components you need to install and use TCP ...

  • ZyXEL Communications P-2002 - page 112

    P-2002 Series User ’s Guide 112 Appendix B Figure 52 WIndows 95/98/Me: Network: Co nfiguration Inst alling Components The Network window Configuration tab displays a list of installed components. Y ou need a network adapter , the TCP/IP protocol and Client for Microso ft Networks. If you need the adapter: 1 In the Network window , click Add . 2 S ...

  • ZyXEL Communications P-2002 - page 113

    P-2002 Series User’s Guide Appendix B 113 3 Select Microsoft from the list of manufacturers. 4 Select Client for Microsoft Networks from the list of network clients and then click OK . 5 Restart your computer so the changes you made take ef fect. Configuring 1 In the Network window Configuration tab, select your network adapter's T CP/IP ent ...

  • ZyXEL Communications P-2002 - page 114

    P-2002 Series User ’s Guide 114 Appendix B Figure 54 Windows 95/98/Me: TCP/IP Properties: DNS Configuration 4 Click the Gateway tab. • If you do not know your gateway’ s IP address, remove previously installed gateways. • If you have a gateway IP address, type it in the New gateway field and click Add . 5 Click OK to save and close the TCP/ ...

  • ZyXEL Communications P-2002 - page 115

    P-2002 Series User’s Guide Appendix B 115 Figure 55 Windows XP : S tart Menu 2 In the Control Panel , double-click Network Connections ( Network and Dial-up Connections in W ind ows 2000/NT). Figure 56 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Pr oper ties . ...

  • ZyXEL Communications P-2002 - page 116

    P-2002 Series User ’s Guide 116 Appendix B Figure 57 Windows XP: Control Panel: Network Connections: Properties 4 Select Internet Protocol (TCP/IP) (under the Genera l tab in W in XP) and then click Properties . Figure 58 Windows XP: Loca l Area Connection Prop erties 5 The Internet Pr otoc ol TCP/IP Properties window opens (the General tab in W ...

  • ZyXEL Communications P-2002 - page 117

    P-2002 Series User’s Guide Appendix B 117 • If you have a static IP address click Use the following IP Addr ess and fill in the IP addr ess , Subnet mask , and Default gateway fields. • Click Adv anced . Figure 59 Windows XP: Internet Protocol (TCP/IP) Prope rties 6 If you do not know your gateway's IP address, remove any previously inst ...

  • ZyXEL Communications P-2002 - page 118

    P-2002 Series User ’s Guide 118 Appendix B Figure 60 Windows XP : Advanced TC P/IP Properti es 7 In the Internet Protocol TCP/IP Pr operties window (the General tab in W i ndows XP): • Click Obtain D NS server address automatically if you do not know your DNS server IP addre ss(es). • If you know your DNS server IP address(es), click Use the ...

  • ZyXEL Communications P-2002 - page 119

    P-2002 Series User’s Guide Appendix B 119 Figure 61 Windows XP: Internet Protocol (TCP/IP) Prope rties 8 Click OK to close the Internet Protocol (TCP/IP) Pr operties window . 9 Click Close ( OK in W indows 2000/NT) to close the Local Area Connection Properties window . 10 Close the Network Connections window ( Network and Dial-up Connections in W ...

  • ZyXEL Communications P-2002 - page 120

    P-2002 Series User ’s Guide 120 Appendix B Figure 62 Macintosh OS 8/9: Apple Menu 2 Select Ethernet built-in from the Connect via list. Figure 63 Macintosh OS 8/9: TCP/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configur e: list. ...

  • ZyXEL Communications P-2002 - page 121

    P-2002 Series User’s Guide Appendix B 121 4 For statically assigned settings, do the following: •F r o m t h e Configure box, select Manually . • T ype your IP address in the IP Address box. • T ype your subnet mask in the Subnet mask box. • T ype the IP address of your Prestige in the Router address bo x. 5 Close the TCP/IP Contr ol Pane ...

  • ZyXEL Communications P-2002 - page 122

    P-2002 Series User ’s Guide 122 Appendix B Figure 65 Macintosh OS X: Network 4 For statically assigned settings, do the following: •F r o m t h e Configure box, select Manually . • T ype your IP address in the IP Address box. • T ype your subnet mask in the Subnet mask box. • T ype the IP address of your Prestige in the Router address bo ...

  • ZyXEL Communications P-2002 - page 123

    P-2002 Series User’s Guide Appendix C 123 A PPENDIX C IP Subnetting IP Addressing Routers “route” based on the network number . The router that delivers the data packet to the correct destination host uses the host ID. IP Classes An IP address is made up of four octets (ei ght bits), wri tten in dotted decimal notation, for example, 192.168.1 ...

  • ZyXEL Communications P-2002 - page 124

    P-2002 Series User ’s Guide 124 Appendix C Since the first octet of a class “A” IP address must contain a “0”, the first octet of a class “A” address can have a valu e of 0 to 127. Similarly the first octet of a class “B” must begi n with “10”, therefore the first octet of a class “B” address has a valid range of 128 to 19 ...

  • ZyXEL Communications P-2002 - page 125

    P-2002 Series User’s Guide Appendix C 125 Since the mask is always a continuous number of ones begin ning from the left, fo llowed by a continuous number of zeros for the remainder of the 32 bit mask, you can si mply specify the number of ones instead of writing the value of each octet. This is usually specified by writing a “/” followed by t ...

  • ZyXEL Communications P-2002 - page 126

    P-2002 Series User ’s Guide 126 Appendix C Note: In the following chart s , shaded/bolded last octet b it values indicate host ID bits “borrowed” to form network ID bit s. The number of “borrowed” host ID bits determines the number of sub nets y ou can have. Th e remaining number of host ID bits (af ter “borrowing”) det ermines the nu ...

  • ZyXEL Communications P-2002 - page 127

    P-2002 Series User’s Guide Appendix C 127 Example: Four Subnet s The above exampl e illustrated using a 25-bit subne t mask to divide a class “C” address space into two subnets. Similarly to divide a class “C” address into four subnets, you need to “borrow” two host ID bits to give four possible combinations of 00 , 01, 10 and 1 1. Th ...

  • ZyXEL Communications P-2002 - page 128

    P-2002 Series User ’s Guide 128 Appendix C Example Eight Subnet s Similarly use a 27-bit mask to create 8 subnets (001 , 010, 01 1, 100, 101, 1 10). The following table shows class C IP ad dress last octet values for each subnet. The following table is a summary for class “C” subnet planning. Table 54 Subnet 4 IP/SUBNET MASK NETWORK NUMBER LA ...

  • ZyXEL Communications P-2002 - page 129

    P-2002 Series User’s Guide Appendix C 129 Subnetting With Class A and Class B Networks. For class “A” and class “B” addresses the subnet ma sk also determines which bits are part of the network number and which are part of the host ID. A class “B” address has two host ID octets ava ilable for subnetting and a class “A” address has ...

  • ZyXEL Communications P-2002 - page 130

    P-2002 Series User ’s Guide 130 Appendix C ...

  • ZyXEL Communications P-2002 - page 131

    P-2002 Series User’s Guide Appendix D 131 A PPENDIX D PPPoE PPPoE in Action An ADSL modem bridges a PPP session over Ethernet (PPP ov er Ethernet, RFC 2516) from your computer to an A TM PVC (Permanent V irt ual Circuit) which connec ts to a DSL Access Concentrator where the PPP session terminates (see F igure 66 on page 132 ). One PVC can suppor ...

  • ZyXEL Communications P-2002 - page 132

    P-2002 Series User ’s Guide 132 Appendix D Figure 66 Single-Computer per Router Hardware Configuration How PPPoE W orks The PPPoE driver makes the Ethernet appea r as a serial link to the computer and the computer runs PPP over it, while the modem bridges the Ethernet frames to the Access Concentrator (AC). Between the AC and an ISP , the AC is a ...

  • ZyXEL Communications P-2002 - page 133

    P-2002 Series User’s Guide Appendix E 133 A PPENDIX E Internal SPTGEN Internal SPTGEN Overview Internal SP TGEN (System Parame ter T able Generator) is a configuration text file useful for efficient configuration of multiple Prestiges. Internal SP TGEN lets you configure, save and upload multiple menus at the same time using just one configuratio ...

  • ZyXEL Communications P-2002 - page 134

    P-2002 Series User ’s Guide 134 Appendix E If you enter a parameter that is invalid in the In put column, the Prestige will not save the configuration and the command line will display the Field Identification Number . Figure 69 on page 134 , shown next, is an exam ple of what the Pr estige displays if you enter a value other than “0” or “1 ...

  • ZyXEL Communications P-2002 - page 135

    P-2002 Series User’s Guide Appendix E 135 Figure 71 Internal SPTGEN FTP Download Example Note: Y ou can rename your “ rom-t ” file when you save it to your computer but it must be named “ rom-t ” when you uplo ad it to your Prestige. Internal SPTGEN FTP Upload Example 1 Launch your FTP application. 2 Enter " bin ". The command ? ...

  • ZyXEL Communications P-2002 - page 136

    P-2002 Series User ’s Guide 136 Appendix E The following ar e Internal SP TGEN screens asso ciated with the SMT scree ns of your Prestige. Table 58 Abbreviations Used in the Example Inter nal SPTGEN Screens Table ABBREVIA TION MEANING FIN Field Identification Num ber (not seen in SMT screens) FN Field Name PV A Parameter V alues Allo wed INPUT An ...

  • ZyXEL Communications P-2002 - page 137

    P-2002 Series User’s Guide Appendix E 137 40000002 = Active <0(No) | 1(Yes)> = 1 40000003 = ISP's Name = ChangeMe 40000004 = Encapsulation <2(PPPOE) | 3(RFC 1483)| 4(PPPoA )| 5(ENET ENCAP)> = 2 40000008 = Service Name <Str> = any 40000009 = My Login <Str> = test@pqa 40000010 = My Password <Str> = 1234 40000011 = ...

  • ZyXEL Communications P-2002 - page 138

    P-2002 Series User ’s Guide 138 Appendix E Table 61 Menu 12 / Menu 12.1.1 IP Static Route Setup FIN FN PVA INPUT 120101001 = IP Static Route set #1, Name <Str> = 120101002 = IP Static Route set #1, Active <0(No) |1(Yes)> = 0 120101003 = IP Static Route set #1, Destination IP address = 0.0.0.0 120101004 = IP Static Route set #1, Destin ...

  • ZyXEL Communications P-2002 - page 139

    P-2002 Series User’s Guide Appendix E 139 120104004 = IP Static Route set #4, Destination IP subnetmask = 0 120104005 = IP Static Route set #4, Gateway = 0.0.0.0 120104006 = IP Static Route set #4, Metric = 0 120104007 = IP Static Route set #4, Private <0(No) |1 (Yes)> = 0 / Menu 12.1.5 IP Static Route Setup FIN FN PVA INPUT 120105001 = IP ...

  • ZyXEL Communications P-2002 - page 140

    P-2002 Series User ’s Guide 140 Appendix E 120108002 = IP Static Route set #8, Active <0(No) |1 (Yes)> = 0 120108003 = IP Static Route set #8, Destination IP address = 0.0.0.0 120108004 = IP Static Route set #8, Destination IP subnetmask = 0 120108005 = IP Static Route set #8, Gateway = 0.0.0.0 120108006 = IP Static Route set #8, Metric = 0 ...

  • ZyXEL Communications P-2002 - page 141

    P-2002 Series User’s Guide Appendix E 141 150000023 = SUA Server #6 Protocol <0(All)|6(TCP)|17(U DP)> = 0 150000024 = SUA Server #6 Port Start = 0 150000025 = SUA Server #6 Port End = 0 150000026 = SUA Server #6 Local IP address = 0.0.0.0 150000027 = SUA Server #7 Active <0(No) | 1(Yes)> = 0 150000028 = SUA Server #7 Protocol <0(Al ...

  • ZyXEL Communications P-2002 - page 142

    P-2002 Series User ’s Guide 142 Appendix E Table 63 Menu 21.1 Filter Set #1 / Menu 21 Filter set #1 FIN FN PVA INPUT 210100001 = Filter Set 1, Name <Str> = / Menu 21.1.1.1 set #1, rule #1 FIN FN PVA INPUT 210101001 = IP Filter Set 1,Rule 1 Type <2(TCP/IP)> = 2 210101002 = IP Filter Set 1,Rule 1 Active <0(No)|1( Yes)> = 1 2101010 ...

  • ZyXEL Communications P-2002 - page 143

    P-2002 Series User’s Guide Appendix E 143 210102009 = IP Filter Set 1,Rule 2 Src Subnet Mask = 0 210102010 = IP Filter Set 1,Rule 2 Src Port = 0 210102011 = IP Filter Set 1,Rule 2 Src Port Comp <0(none) |1(equal) |2(not equal)|3(less)|4( greater)> = 0 210102013 = IP Filter Set 1,Rule 2 Act Match <1(check next)|2(forward)| 3(drop)> = 3 ...

  • ZyXEL Communications P-2002 - page 144

    P-2002 Series User ’s Guide 144 Appendix E 210104006 = IP Filter Set 1,Rule 4 Dest Port = 137 210104007 = IP Filter Set 1,Rule 4 Dest Port Comp <0(none)| 1(equal) |2(not equal)|3(less)|4( greater)> = 1 210104008 = IP Filter Set 1,Rule 4 Src IP address = 0.0.0.0 210104009 = IP Filter Set 1,Rule 4 Src Subnet Mask = 0 210104010 = IP Filter Set ...

  • ZyXEL Communications P-2002 - page 145

    P-2002 Series User’s Guide Appendix E 145 210106001 = IP Filter Set 1,Rule 6 Type <2(TCP/IP)> = 2 210106002 = IP Filter Set 1,Rule 6 Active <0(No)|1 (Yes)> = 1 210106003 = IP Filter Set 1,Rule 6 Protocol = 17 210106004 = IP Filter Set 1,Rule 6 Dest IP address = 0.0.0.0 210106005 = IP Filter Set 1,Rule 6 Dest Subnet Mask = 0 210106006 ...

  • ZyXEL Communications P-2002 - page 146

    P-2002 Series User ’s Guide 146 Appendix E 210201007 = IP Filter Set 2, Rule 1 Dest Port Comp <0(none)|1(equal)|2 (not equal)|3(less)|4(gr eater)> = 1 210201008 = IP Filter Set 2, Rule 1 Src IP address = 0.0.0.0 210201009 = IP Filter Set 2, Rule 1 Src Subnet Mask = 0 210201010 = IP Filter Set 2, Rule 1 Src Port = 0 210201011 = IP Filter Set ...

  • ZyXEL Communications P-2002 - page 147

    P-2002 Series User’s Guide Appendix E 147 210202014 = IP Filter Set 2, Rule 2 Act Not Match <1(check next)|2(forward)|3( drop)> = 1 / Menu 21.1.2.3 Filter set #2, rule #3 FIN FN PVA INPUT 210203001 = IP Filter Set 2, Rule 3 Type <0(none)|2(T CP/IP)> = 2 210203002 = IP Filter Set 2, Rule 3 Active <0(No)|1(Yes )> = 1 210203003 = I ...

  • ZyXEL Communications P-2002 - page 148

    P-2002 Series User ’s Guide 148 Appendix E 210204007 = IP Filter Set 2, Rule 4 Dest Port Comp <0(none)|1(equal)|2 (not equal)|3(less)|4(gr eater)> = 1 210204008 = IP Filter Set 2, Rule 4 Src IP address = 0.0.0.0 210204009 = IP Filter Set 2, Rule 4 Src Subnet Mask = 0 210204010 = IP Filter Set 2, Rule 4 Src Port = 0 210204011 = IP Filter Set ...

  • ZyXEL Communications P-2002 - page 149

    P-2002 Series User’s Guide Appendix E 149 210205014 = IP Filter Set 2, Rule 5 Act Not Match <1(check next)|2(forward)|3( drop)> = 1 / Menu 21.1.2.6 Filter set #2, rule #6 FIN FN PVA INPUT 210206001 = IP Filter Set 2, Rule 6 Type <0(none)|2(TCP/IP)> = 2 210206002 = IP Filter Set 2, Rule 6 Active <0(No)|1(Yes )> = 1 210206003 = IP ...

  • ZyXEL Communications P-2002 - page 150

    P-2002 Series User ’s Guide 150 Appendix E FIN FN PVA INPUT 230000000 = System Password = 1234 Table 65 Menu 23 System Menus (continued) Table 66 Menu 24.10 Time and Date Setting / Menu 24.10 Time and Date Setting FIN FN PVA INPUT 241000001 = Time Protocol = 0 241000002 = Time Server Address = 241000003 = Time Zone = 12 241000004 = Daylight Savin ...

  • ZyXEL Communications P-2002 - page 151

    P-2002 Series User’s Guide Appendix E 151 241100014 = DNS Service Access <0(all)|1(none)|2(L an)|3(Wan)> = 0 241100015 = DNS Service Secured IP address = 0.0.0.0 Table 67 Menu 24.11 Remote Manag ement Control (continued) Table 68 Menu 98 VoIP and Auto Upgrade Menus / Menu 98.1.1 VoIP SIP #1 Setup FIN FN PVA INPUT 980101001 = SIP #1 Active & ...

  • ZyXEL Communications P-2002 - page 152

    P-2002 Series User ’s Guide 152 Appendix E 980101022 = SIP #1 DTMF Key Type <0(RFC_2833) |1(PCM) |2(SIP_INFO) |3(RFC_2833_LIKE_SI P_INFO)> = 0 980101023 = SIP #1 Transport Type <0(UDP) |1(TCP)> = 0 980101024 = SIP #1 Hide Caller ID <0(No) |1(Yes)> = 0 980101025 = SIP #1 Auto Redial <0(No) |1(Yes)> = 0 980101026 = SIP #1 ST ...

  • ZyXEL Communications P-2002 - page 153

    P-2002 Series User’s Guide Appendix E 153 980102017 = SIP #2 Domain Name = sipserver.ne t 980102018 = SIP #2 Mapping to POTS Phone1 <0(No) | 1(Y es)> = 1 980102019 = SIP #2 Mapping to POTS Phone2 <0(No) | 1(Yes)> = 1 980102020 = SIP #2 CODEC Type 1 <0(G711mu) |8(G711A) |18(G729)> = 18 980102021 = SIP #2 CODEC Type 2 <0(G711mu ...

  • ZyXEL Communications P-2002 - page 154

    P-2002 Series User ’s Guide 154 Appendix E 980301006 = Phone #1 Voice Active Detection Support <0(No) |1(Yes)> = 0 980301007 = Phone #1 Dialin g Short Interval = 3 980301008 = Phone #1 Dialing Long Interval = 8 980301009 = Phone #1 Flash Max Interval = 1000 980301010 = Phone #1 Flash Min Interval = 100 / Menu 98.3.2 Phone #2 Setup FIN FN PV ...

  • ZyXEL Communications P-2002 - page 155

    P-2002 Series User’s Guide Appendix E 155 / Menu 98.7.1 Phone Book (Speed Dial ) #1 Setup FIN FN PVA INPUT 980701001 = Phone Book #1 Active <0(No) |1(Yes)> = 0 980701002 = Phone Book #1 SIP Number = 980701003 = Phone Book #1 SIP IP/URL = 980701004 = Phone Book #1 Name = 980701005 = Phone Book #1 Type <0(Proxy) |1(Non- Proxy)> = 0 9807 ...

  • ZyXEL Communications P-2002 - page 156

    P-2002 Series User ’s Guide 156 Appendix E 980705003 = Phone Book #5 SIP IP/URL = 980705004 = Phone Book #5 Name = 980705005 = Phone Book #5 Type <0(Proxy) |1(Non- Proxy)> = 0 980705006 = Phone Book #5 Speed Number = / Menu 98.7.6 Phone Book (Speed Dial ) #6 Setup FIN FN PVA INPUT 980706001 = Phone Book #6 Active <0(No) |1(Yes)> = 0 9 ...

  • ZyXEL Communications P-2002 - page 157

    P-2002 Series User’s Guide Appendix E 157 / Menu 98.7.10 Phone Book (Speed Dia l) #10 Setup FIN FN PVA INPUT 980710001 = Phone Book #10 Active <0(No) |1(Yes)> = 0 980710002 = Phone Book #10 SIP Number = 980710003 = Phone Book #10 SIP IP/URL = 980710004 = Phone Book #10 Name = 980710005 = Phone Book #10 Type <0(Proxy) |1(Non- Proxy)> = ...

  • ZyXEL Communications P-2002 - page 158

    P-2002 Series User ’s Guide 158 Appendix E 981101011 = Call Forward #1 Table[3] caller = 981101012 = Call Forward #1 Table[3] dest = 981101013 = Call Forward #1 Table[3] flag = 0 981101014 = Call Forward #1 Table[4] caller = 981101015 = Call Forward #1 Table[4] dest = 981101016 = Call Forward #1 Table[4] flag = 0 981101017 = Call Forward #1 Table ...

  • ZyXEL Communications P-2002 - page 159

    P-2002 Series User’s Guide Appendix E 159 981102014 = Call Forward #2 Table[4] caller = 981102015 = Call Forward #2 Table[4] dest = 981102016 = Call Forward #2 Table[4] flag = 0 981102017 = Call Forward #2 Table[5] caller = 981102018 = Call Forward #2 Table[5] dest = 981102019 = Call Forward #2 Table[5] flag = 0 981102020 = Call Forward #2 Table[ ...

  • ZyXEL Communications P-2002 - page 160

    P-2002 Series User ’s Guide 160 Appendix E ...

  • ZyXEL Communications P-2002 - page 161

    P-2002 Series User’s Guide Index 161 Index Numerics 11 0 V A C 6 230V AC 6 64kbps 62 8kbps 62 A Abnormal Working Conditions 7 AbS 55 AC 6 Accept 79 Accessories 6 ACK Message 46 Acts of God 7 Administrator Inactivity T imer 36 ADPCM 108 Advanced Setup Call Forwarding 79 Airflow 6 ALG 53 Alternative Subnet Mask Notation 125 American Wire Gauge 6 An ...

  • ZyXEL Communications P-2002 - page 162

    P-2002 Series User ’s Guide 162 Index Contact Information 8 Cont acting Cust omer Support 8 Copyright 3 Correcting Interference 4 Corrosive Liquids 6 CoS 64 Covers 6 Customer Support 8 D Damage 6 Dampness 6 Danger 6 Date 38 Daylight Savings 39 Dealer 4 Deep 107 Default Management IP Addres s 107 Default Management Subnet Mask 107 Default Password ...

  • ZyXEL Communications P-2002 - page 163

    P-2002 Series User’s Guide Index 163 Flashing 69 Foreign Exchange Office 107 Foreign Exchange S tation 107 Forward to Number 79 France, Contact Information 8 FSM Logs 84 FTP 109 Full Cone NA T 50 Functionally Equivalent 7 FXO 107 FXS 107 G G .168 67 G .168 Active 68 G .168 Echo Cancellation 108 G. 7 11 24 , 55 , 62 , 108 G .729 24 , 55 , 62 , 108 ...

  • ZyXEL Communications P-2002 - page 164

    P-2002 Series User ’s Guide 164 Index Lifeline 23 , 24 , 75 , 108 Lifeline Logs 84 Lifeline Screen 80 Lightning 6 LINE Port 24 Line Ports 107 Liquids, Corrosive 6 Listening Port 58 , 63 Listening V olume 68 Log Message Descriptions 82 Logs 81 Loop S tart Signaling 108 M Maintenance 85 Management 109 Management IP Address 29 Management IP Address, ...

  • ZyXEL Communications P-2002 - page 165

    P-2002 Series User’s Guide Index 165 PHONE 1 and 2 Ports 59 , 73 Phone Book 75 Phone Common Screen 73 Phone Port Screen 68 Phone Port Settings 68 , 73 , 79 Phone Ports 107 Phone Settings. 67 Photocopying 3 Point to Point C alling 108 Point to Point C alls 27 Point-to-Point Protocol over Ethernet 42 Polarity Reversal 108 Pool 6 Pop-up Blockers 99 ...

  • ZyXEL Communications P-2002 - page 166

    P-2002 Series User ’s Guide 166 Index RFC 1889 48 , 108 RFC 1890 108 RFC 2327 108 RFC 2516 109 RFC 3261 108 RFC 3489 54 RFC 3842 55 RFC 867 38 RFC 868 38 RFC3489 108 Rights 3 Rights, Legal 7 Ringer Equivalence Number 24 Ringing V oltage 107 Risk 6 Risks 6 RJ-45 107 RMA 7 RTCP (RFC 1890) 108 RTP 48 RTP (RFC 1889) 108 RTP Logs 83 RTP Port Range 62 ...

  • ZyXEL Communications P-2002 - page 167

    P-2002 Series User’s Guide Index 167 T T able Number 79 T ampering 7 T elecommunication L ine Cord. 6 T elephone 8 T elevision Interference 4 T elevision Reception 4 Te l n e t 10 9 T ext File Format 133 TFTP 109 Three-Way Conference 71 , 72 Thunderstorm 6 Ti m e 37 T ime Protocol 38 T ime Server 38 Ti m e Z o n e 37 , 39 T ip/ring Polarity Rever ...

  • ZyXEL Communications P-2002 - page 168

    P-2002 Series User ’s Guide 168 Index Z ZyNOS 3 ZyNOS Firmware V ersion 86 ZyXEL Communications Corporation 3 ZyXEL Home Page 4 ZyXEL Limi ted Warranty Note 7 ZyXEL Network Operating System 3 ...

Manufacturer ZyXEL Communications Category Network Card

Documents that we receive from a manufacturer of a ZyXEL Communications P-2002 can be divided into several groups. They are, among others:
- ZyXEL Communications technical drawings
- P-2002 manuals
- ZyXEL Communications product data sheets
- information booklets
- or energy labels ZyXEL Communications P-2002
All of them are important, but the most important information from the point of view of use of the device are in the user manual ZyXEL Communications P-2002.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals ZyXEL Communications P-2002, service manual, brief instructions and user manuals ZyXEL Communications P-2002. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product ZyXEL Communications P-2002.

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A complete manual for the device ZyXEL Communications P-2002, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use ZyXEL Communications P-2002 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of ZyXEL Communications P-2002.

A complete ZyXEL Communications manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual ZyXEL Communications P-2002 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the ZyXEL Communications P-2002, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the ZyXEL Communications P-2002, that we can find in the current document
3. Tips how to use the basic functions of the device ZyXEL Communications P-2002 - which should help us in our first steps of using ZyXEL Communications P-2002
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with ZyXEL Communications P-2002
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of ZyXEL Communications P-2002 in a specific country, if it was not possible to solve the problem on our own.

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