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Manual Promise Technology SuperSwap 4600

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Summary
  • Promise Technology SuperSwap 4600 - page 1

    S UPER S WAP 4600 U SER M ANUAL V ers ion 1 .0a ...

  • Promise Technology SuperSwap 4600 - page 2

    SuperSwap 4600 User Manual ii Copyright © 2006 Promise T echn ology , Inc. All Right s Reserved. Copyri ght by Promis e T ec h nology , Inc. (Pro mise T echnol ogy). No p art of this man ual ma y be repro duced or trans mitted in any form w ithout the express ed, written permission of Promise T ec hnolog y . T rademarks Promise , and the Pro mise ...

  • Promise Technology SuperSwap 4600 - page 3

    Notices iii Radio Frequency Inte rf ere nce S t atement This equipm ent has been te sted an d found to compl y with the limit s for a Class B digi tal devic e, purs uant t o Par t 15 of t he F CC Rule s. These lim it s a re desi gned t o pro vid e re aso nabl e pr ot ec ti o n a ga i ns t ha rmf ul i nte rf er enc e in a r es i dent ia l ins tall a ...

  • Promise Technology SuperSwap 4600 - page 4

    SuperSwap 4600 User Manual iv ...

  • Promise Technology SuperSwap 4600 - page 5

    v Content s Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About This Ma nual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Specifi catio ns . . . . . . . . . . ...

  • Promise Technology SuperSwap 4600 - page 6

    SuperSwap 4600 User Manual vi ...

  • Promise Technology SuperSwap 4600 - page 7

    1 Chapter 1: Introductio n • About This Manual , below • Ove rv iew , page 2 • S pecific ations, p age 3 • Key F eatures, p age 3 Than k you for purc hasing Promi s e T e chnology’ s Supe rSwap 460 0 internal disk driv e enclos ure. About This Manu al This User Manu al desc rib es ho w t o set up, use and mai ntai n th e Su pe rS wa p 460 ...

  • Promise Technology SuperSwap 4600 - page 8

    SuperSwap 4600 User Manual 2 Overv i ew The Su perSwap 4600 drive encl osure ins talls eas ily into three c o ntiguou s 5.25 - inc h compon ent bays in your perso nal compute r or workst ation. SuperSwa p 460 0 drive ca rrier and enclo sure e xtend the d ata stora ge c apa biliti es of yo ur system b y add ing up to f our additiona l 3.5-inc h or 2 ...

  • Promise Technology SuperSwap 4600 - page 9

    Chapter 1: Introduction 3 Figure 2. SuperSwap 4 600 Rear V iew Specifi cations • Fit s most 3.5-inc h and 2.5 -inch f o rm factor SA T A or SAS disk d rives • Occup ies three conti guous 5.25-in ch comp onent b ays in PC chassis • S tandar d Serial A T A interfac e • Built -in Enclosure , Array S tatus and Drive Ac tivity LED indicato rs ? ...

  • Promise Technology SuperSwap 4600 - page 10

    SuperSwap 4600 User Manual 4 • Suppo rts st and ard 10,000 rpm and 15,00 0 rpm SA S disk drives • Combi ne with Promis e Serial A T A RAID produc ts to provide s triping (RAID 0), m irroring (RAID 1), distri buted p arity (RAID 5) and mi rroring/stripin g (RAID 10) a t the hardware lev el • Suppo rts Promis e Serial A T A RAID pro ducts • S ...

  • Promise Technology SuperSwap 4600 - page 11

    5 Chapter 2: Inst allation • Unp ack your Sup erSwap 4600 (below) • I nstal l th e E ncl osu re ( bel ow ) • Inst all a Di sk Drive (p age 1 1) • Remov e a Disk Dr iv e (p age 14) Unpack your SuperSwap 4600 The Su perSwap 4600 box cont ains the fol lowing ite ms: There are two phas es to install the SuperSwap 4600 into your comput er: • I ...

  • Promise Technology SuperSwap 4600 - page 12

    SuperSwap 4600 User Manual 6 4. Remov e the drive c arriers fro m the S uperSwap 460 0 enclos ure and set them asid e. 5. If yo ur PC chassis uses slid e bracket s (above), att ach tw o sli des to each sid e of the SuperSwap en closure. Oth erwise, co ntinue with S tep 6. ...

  • Promise Technology SuperSwap 4600 - page 13

    Chapter 2: Inst allation 7 6. Careful ly slide th e SuperSwap 4 600 enclo sure i n to the drive bays. 7. Align the front of th e housing asse mbly with the front o f your compu ter . 8. If yo ur PC chass is ha s fixed mou nting brac kets, inst all and snug the eight screw s into the ei ght threaded m ounting hole s (four on each side) o f the hous ...

  • Promise Technology SuperSwap 4600 - page 14

    SuperSwap 4600 User Manual 8 9. Conn ec t a Se ria l A T A ca ble s fr om yo ur F as t Trak or Supe rTrak Con tr oll er card. Promise recommends c onnecting th e Serial A T A cables in Por t number order . For ex ample , the to p connector i s Port 1 and i t connect s to Por t 1 on the F astT rak contro ller card, as shown a bove. 10. Conne ct the ...

  • Promise Technology SuperSwap 4600 - page 15

    Chapter 2: Inst allation 9 1 1. Option al. If you are inst alling mul tip le Supe rSw ap 460 0s , inst a ll a 6-pin dai sy- chai n c ab l e f ro m the dai sy -ch ain O UT c onn ec t or o f th e fi rst SuperSwa p to the da isy-chain I N connecto r of the se cond. Y o u can d aisy- chain up to two Su perSwap 4600 enclosures . Daisy Chain 6-p in Ca bl ...

  • Promise Technology SuperSwap 4600 - page 16

    SuperSwap 4600 User Manual 10 12. Conne ct three of your comput er’s intern al powe r cables to the power conn ectors on th e back of the SuperSwap en closure. Provide a direct conn ection to the power supp ly for all thre e SuperSwap power con nectors. 13. Set th e Se qu enti al S tartup s wit ch to ON . See “Se que nti al S t artup O pti on? ...

  • Promise Technology SuperSwap 4600 - page 17

    Chapter 2: Inst allation 11 Sequential S t artup Option Seque ntial S tartup enables Supe rSwap to st art on e disk driv e at a time in order to elimin ate a s udden heavy dr aw on the c ompute r ’ s power su pply . The s witch i s located o n the back o f the SuperSwa p enclosure (see abov e). ON is to the left, OFF is to the right. The ON setti ...

  • Promise Technology SuperSwap 4600 - page 18

    SuperSwap 4600 User Manual 12 1. Careful ly pla ce a SA T A or SAS disk driv e i nto t he d riv e ca rrie r and sl ide it al l the wa y to the back . 2. Inst all an d tight en the four mounting screws through the sid es of the d rive carrier (a bove). ...

  • Promise Technology SuperSwap 4600 - page 19

    Chapter 2: Inst allation 13 2.5-inc h Drive 1. Careful ly lay t he dis k driv e and bracke t into the drive carrier . Be sure the dat a and po wer conn ectors face out though the slot in t he carr ier .. 2. Careful ly turn the drive c arrier over a nd support t he disk drive. Ins tall th e four coun tersin k screws thro ugh the ho les in the bo tto ...

  • Promise Technology SuperSwap 4600 - page 20

    SuperSwap 4600 User Manual 14 Inst all Drive Carrier into Enc losure 1. Careful ly slid e the d rive carrier into the housi ng assembl y with t he handle turne d out all the w ay . 2. As th e carrie r snap s into plac e, the h andle will swing inwa rd. 3. Press the handle f l at against t he drive c arrier to fully seat it. Remove a Dis k Drive 1. ...

  • Promise Technology SuperSwap 4600 - page 21

    Chapter 2: Inst allation 15 RAID Management Software (W ebP AM) Y ou can combi ne Su perSwa p 460 0 with a Pr omi se Fas tT rak RA ID C ontrol ler a nd W ebP AM Sof tware on your PC . WebP AM provid es a graphic user interf ace (GUI) for arra y manag ement and en closure m onito ring. The sc ree n abov e ap pea rs w hen you cl ic k the SuperSwa p i ...

  • Promise Technology SuperSwap 4600 - page 22

    SuperSwap 4600 User Manual 16 ...

  • Promise Technology SuperSwap 4600 - page 23

    17 Chapter 3: T roubleshoo ting •L E D s ( b e l o w ) • Interp ret LED Displ ays (page 18) • Disk Drive Repla cement (p age 21 ) • F an Rep l ac em ent (pag e 2 2) • Cont act T echnical Su pport (p age 23 ) LEDs Figure 1. SuperSwap 4 600 has one LE D for Enclosure S tatus and two LEDs for e ach disk drive Note As long as the W ebP AM Sof ...

  • Promise Technology SuperSwap 4600 - page 24

    SsuperSwap 4100 User Manual 18 T roubl eshoo ting is based o n observing and analy zing LED colors. Th ere are three types of LEDs on SuperSwap 460 0: • Encl osure – Repo rts enc losure cond itions i ncluding vo ltage, termp e rature and fan speed • S tatus – Repo rts spec ific disk d rive conditi ons • Activ ity – Report s read and wri ...

  • Promise Technology SuperSwap 4600 - page 25

    Chapter 3: Troubleshoo ting 19 Event: A S tat us LED is am ber (yello w ). Cause: The dis k drive is s pinning up a s the com puter is bootin g. W ait f or the comput er to finis h. If th e computer is fully boote d, the driv e cou ld be C ritic al and in the process o f rebuild ing. The LED w i ll return t o green st atus wh en the re build is c o ...

  • Promise Technology SuperSwap 4600 - page 26

    SsuperSwap 4100 User Manual 20 Event: The Enclo sure LED is a mber (yellow). Cause: There is one incident of volta ge, tempe ratur e or fan speed is out of specif ication. T he SuperSwap will still function . Fix: R un th e WebP AM so ftwar e (on th e FastT rak C D) and cl ick on En clos ure V iew for spec ific information. If yo u do not h ave W e ...

  • Promise Technology SuperSwap 4600 - page 27

    Chapter 3: Troubleshoo ting 21 Event: WebP AM report s tempe rature out of spe cification. Cause: The enc losure tempe rature has risen abo v e 52 ° C (1 2 6 ° F). Fix: V erify tha t all th e drive carrie rs ar e prope rly ins tal led in the enc losu re. Ch eck fan op era tio n us in g W ebP AM. If thes e are OK, power down the PC and ope n th e ...

  • Promise Technology SuperSwap 4600 - page 28

    SsuperSwap 4100 User Manual 22 Fan Replacement T o replace a fan on t he SuperSwap 4 600, do the fo llowing: 1. Power down the PC. 2. Remov e the Supe rSw ap enc lo su re from the PC chas sis . 3. Remov e the tw o mou ntin g scr ews on the fan. 4. Pull the fan from th e two mount ing pi ns and the wire away from the bracket. Do not bend the b racke ...

  • Promise Technology SuperSwap 4600 - page 29

    Chapter 3: Troubleshoo ting 23 Contact T echnical Supp ort Promi se T ec hnical Supp ort provide s several s upport option s for Promise use rs to acces s informatio n and upda tes. We e ncourage you to use o ne of our e lectron ic servic es, w hich prov ide p rodu ct inf ormatio n upda tes fo r the mo st ef fic ient s ervice and s uppor t. If y ou ...

  • Promise Technology SuperSwap 4600 - page 30

    SsuperSwap 4100 User Manual 24 Germ any It a ly Ta i w a n E-mail Supp ort suppor t-de @prom is e-e me a.c om Fax T echnic al Support +49 (0) 2 31 56 76 48 - 29 Attn: T echnical Supp ort Phone T echni cal Support +49 (0) 2 31 56 76 48 - 10 If you wish to write us for su ppor t: Promise T ec hnolog y Germany Europ aplatz 9 44269 Do rtmund, Germ any ...

  • Promise Technology SuperSwap 4600 - page 31

    Chapter 3: Troubleshoo ting 25 China Limited Warranty Promise T echnol ogy , Inc. (“Pro mise”) warra nts that f or three (3) yea rs from the time of the deliv ery of the produc t to the original end user: a) the prod uc t w il l con for m to P rom ise’s sp eci fic ati ons ; b) the pro duct will be free from defect s in m aterial and workm ans ...

  • Promise Technology SuperSwap 4600 - page 32

    SsuperSwap 4100 User Manual 26 Disclaime r of other warrantie s This warranty covers only part s and l abor , and exclu des coverag e on sof tware item s as exp ressly s et above . Exce pt as expres sly set forth above, Promi s e DISCLAIMS a n y warranties, expr essed or imp lied, by st atute or oth erwise, rega rding t he product , includi ng, wit ...

  • Promise Technology SuperSwap 4600 - page 33

    Chapter 3: Troubleshoo ting 27 Y our Res ponsibilities Y ou are responsibl e for determin ing whether the pro duct is appro priate for your use and wil l interfac e with y our equipmen t without m alfunctio n or da mage. Y ou are a lso respons ible for ba cking up y our data before insta lling any pr oduct and for reg ularly back ing up your d ata ...

  • Promise Technology SuperSwap 4600 - page 34

    SsuperSwap 4100 User Manual 28 Y ou m ust follow the p ackaging guidelines for returning pro ducts : • Use the ori g inal shi ppi ng ca rt on an d pack agin g • Incl ude a s ummary of the prod uct’s p roblem(s) • W rite an att ention line on the b ox with the RMA number • Incl ude a c opy of proof of purchase Y ou are responsibl e for the ...

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Documents that we receive from a manufacturer of a Promise Technology SuperSwap 4600 can be divided into several groups. They are, among others:
- Promise Technology technical drawings
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All of them are important, but the most important information from the point of view of use of the device are in the user manual Promise Technology SuperSwap 4600.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Promise Technology SuperSwap 4600, service manual, brief instructions and user manuals Promise Technology SuperSwap 4600. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Promise Technology SuperSwap 4600.

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A complete manual for the device Promise Technology SuperSwap 4600, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Promise Technology SuperSwap 4600 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Promise Technology SuperSwap 4600.

A complete Promise Technology manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Promise Technology SuperSwap 4600 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Promise Technology SuperSwap 4600, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Promise Technology SuperSwap 4600, that we can find in the current document
3. Tips how to use the basic functions of the device Promise Technology SuperSwap 4600 - which should help us in our first steps of using Promise Technology SuperSwap 4600
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Promise Technology SuperSwap 4600
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Promise Technology SuperSwap 4600 in a specific country, if it was not possible to solve the problem on our own.

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