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Planet VIP-256PT - page 1
802.3af PoE SIP IP Phone VIP-256PT 1 802.3af PoE SIP IP Phone VIP-256PT ...
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Planet VIP-256PT - page 2
802.3af PoE SIP IP Phone VIP-256PT Copyright Copyright (C) 2013 PLANET T echnology Corp. All rights reserved. The products and programs described in this User ’s Manual are licensed products of PLANET T echnology , This User ’ s Manual contains proprietary information protected by copyright, and this Us er ’s Manual and all accompanying hardw ...
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Planet VIP-256PT - page 3
802.3af PoE SIP IP Phone VIP-256PT 3 understand the meaning of the crossed-out wheeled bi n symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately . T rademarks The PLANET logo is a trademark of PLANET T echnolog y . This documentation may refer to numerous hardware and software products by their trade n ...
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Planet VIP-256PT - page 4
802.3af PoE SIP IP Phone VIP-256PT 4 T able of Content s Chapter 1 Introduction .................................................................................... 6 Overview ...................................................................................................................................... 6 Product Featur es ................... ...
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Planet VIP-256PT - page 5
802.3af PoE SIP IP Phone VIP-256PT 5 VPN ............................................................................................................................................ 35 DMZ ........................................................................................................................................... 36 QoS .............. ...
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Planet VIP-256PT - page 6
802.3af PoE SIP e VIP-256PT IP Phon 6 Chapter 1 1 Introduction Overview Cost-effective, High-performance Po E V oIP Phone T o build high-performance V oIP communications at a low co st, PLANET now int roduces the latest member of its IP Phone family , the VIP-256PT 802.3af PoE 2-Line Business IP Phone. Compli ant with IEEE 802.3af PoE interface for ...
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Planet VIP-256PT - page 7
802.3af PoE SIP IP Phone VIP-256PT Based on the Session Initiation Protocol 2.0 (RFC32 61), the VIP-256PT en sures comprehensive interoperability with equipment from other V oIP infrastr ucture providers, With the Session Initiation Protocol 2.0 (RFC3261), The VIP-256PT is able to broadly inter operate with equipment provided by V oIP infrastructur ...
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Planet VIP-256PT - page 8
802.3af PoE SIP IP Phone VIP-256PT Secure, High-Quality V oIP Communication The VIP-256PT supp orts SIP v2 for easy integration with general voice over IP system. It ca n also effortle ssly deliver secured toll voice quality by utilizing cutting-edge 802.1p QoS (Quality of Service), 802 .1Q VLAN tagging, and IP TOS technology . Professional Applica ...
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Planet VIP-256PT - page 9
802.3af PoE SIP IP Phone VIP-256PT 9 Product Features ¾ Highlight s 2-Line business-class IP phone IEEE 802.3af (Power over Ethernet) compliant Connects directly to an Internet tel ephone service provider or to an IP PBX Dual switched Ethernet ports, speakerphone, caller ID, call hol d, conferencing, and more Easy installation ...
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Planet VIP-256PT - page 10
802.3af PoE SIP IP Phone VIP-256PT 10 S pecifications Product VIP-256PT 802.3af PoE SIP IP Phone Hardware Lines (Direct Numbers) 2-Line business-class IP phone Display 128 x 32 Graphic LCD with white backlight Feature Keys 2 line keys and 4 soft keys 12 Dialing Buttons (0~9, *, #) 9 x Fixed Func tion Buttons 10 Multi-functional key with dual-color ...
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Planet VIP-256PT - page 11
802.3af PoE SIP IP Phone VIP-256PT 11 Music on hold Caller ID and call waiting ID 3-W ay call conferencing Call Hold, Call Forwarding, C all Mute Call T ransfer: blind tra nsfer and attended transfer Call log: redial list, ans wered calls and missed calls V olume Adjustment: Handset/Headset, S peaker and Ringer Delayed Hotline Redial, S peed Dial B ...
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Planet VIP-256PT - page 12
802.3af PoE SIP IP Phone VIP-256PT Package Content ‧ SIP IP Phone unit ‧ Power Adapter ‧ Quick Installation Guide ‧ CD-ROM containing the on-line manual. ‧ RJ-45 cable x1 Physical Det a ils The following figure illustra tes the front/rear panel of IP Phone. Front View and Keypad function Keypad Description Handset top cradle For the place ...
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Planet VIP-256PT - page 13
802.3af PoE SIP IP Phone VIP-256PT Headset To mount mouthpiece and earpiece on the single ha ndle. 2 LCD screen The LCD screen is for displaying your settings, su ch as phone number, line status and so on. 3 Multi-Functional Key These keys can be used as speed dial, BLF, shortcut key, pick up and call park. 4 Line Keys In standby: These keys are us ...
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Planet VIP-256PT - page 14
802.3af PoE SIP IP Phone VIP-256PT Keypad Description 1 Headset Headset console, connect to headset 2 DND Switch The Switch is used to turn on or turn off DND. Under the character DND is a dot. When the switch near the d ot, DND is on, otherwise D ND is off. Taking the left picture for example, DND is on. 3 DC 5V Power port 4 PC Connects to a PC. 5 ...
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Planet VIP-256PT - page 15
802.3af PoE SIP IP Phone VIP-256PT Phone Screen Features This is what your main pho ne screen mi ght look like with an active call. Graphic Icon Description 1 Date To display the current date. Date format is mm/dd 2 Time To display the current time. Time format is mm:ss (A or P) 3 Phone Numbers To display the phone number of lines. 4 Lines To displ ...
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Planet VIP-256PT - page 16
802.3af PoE SIP IP Phone VIP-256PT 16 Chapter 2 Prep arations & Inst allation 2 Physical Inst allation VIP-256PT: Enterprise PoE SIP IP Phone (2 x RJ -45, 1 x PoE for Internet interface) Step 1. Handset Connection Plug Handset Core with Handset and Handset Ja ck tep 2a. Connecting Powe r Adapter and Net work S Power adapter Network ...
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Planet VIP-256PT - page 17
802.3af PoE SIP IP Phone VIP-256PT 17 NOTE: Use only the power adapter shipped with the unit to ensure correct functionality Step 2b. Connecting Power vi a PoE interface and Network In the VIP-256PT can be configured without external power, if connecting to an IEEE802.3af PSE devices such as 802.3af POE injector/hub or 802.3af POE Switch. Note: Onl ...
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Planet VIP-256PT - page 18
802.3af PoE SIP IP Phone VIP-256PT 18 Administration Interface The IP Phone provides GUI (W eb based, Graphical User Interface) for machine management a nd administration. Key pad a dministration also available for simple configuration. Web configuration access T o start IP Phone web configuration, you must hav e one of these web browsers installe ...
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Planet VIP-256PT - page 19
802.3af PoE SIP IP Phone VIP-256PT 19 Chapter 3 3 Network Service Configurations Configuring and monitoring your IP Phone from web browser ased graphical user interface that can cover m ost configurations and ound the world. The IP Phone integrates a web-b machine st atus monitoring. V ia standard, web browse r , you can configure and check machine ...
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Planet VIP-256PT - page 20
802.3af PoE SIP IP VIP-256PT Phone 4 Chapter 4 V oIP IP Phone S t atus S t atus Y T ou can check the basic phone status to fi nd out more informatio n about the phone. hey include three p arts B asic, DHCP and Syslog. Basic twork S tatus, and System S tatus. In this page include Produ ct Information, Line S tatus, Ne 20 ...
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Planet VIP-256PT - page 21
802.3af PoE SIP IP Phone VIP-256PT 21 Descriptions Item Product Information It shows the basic information of the product. It shows the registrati on state of each line. Line Status Network Status It shows the information of Internet port, VPN and PC port. It shows the current time and the running time of the product. System Status Click Refresh bu ...
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Planet VIP-256PT - page 22
802.3af PoE SIP IP Phone VIP-256PT 22 DHCP This page displays the status ab out DHCP server enable/ disable, start IP address, end IP address a nd client lease time. Click Refresh button to refresh status of DHCP server. Descriptions Item DHCP Status It shows the information of the DHCP Server. Syslog It shows all the log information of system. ...
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Planet VIP-256PT - page 23
802.3af PoE SIP IP Phone VIP-256PT 23 SIP Account Setting Chapter 5 SIP Account SIP is a request-response protocol, dealing with req uests from clients and respon ses from servers. Parti cipants are identified by SIP URLs. Request s can be sent through any transport protocol. SIP establishes call parameters at either end of the communication, and h ...
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Planet VIP-256PT - page 24
802.3af PoE SIP IP Phone VIP-256PT 24 GISTER request. Defaults to blank Maximum number of times (from 0 to 255) a reque st may be challenged. Max Auth Default is 2. Make ALL A VT Package For second dial tone, enable t this item will be 0. his item package Mark position is 1, disabl e If set to yes, unit will include c=0.0.0.0 syntax in SDP when sen ...
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Planet VIP-256PT - page 25
802.3af PoE SIP IP Phone VIP-256PT Line settings I ge, users ca s: Basic, Audio Configuratio dvanced, user can program all the SIP parameters. For VIP-256PT it c s regist n this webpa n configuration the informat ion about SIP account1, incl uding the following 4 part n, User and A an support 2 line ered. B Set the basic information assword, SIP Pr ...
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Planet VIP-256PT - page 26
802.3af PoE SIP IP Phone VIP-256PT SIP account provided by SIP Proxy Account Password SIP password provided by SIP Proxy Audio Configuration Select the audio Code c you want to use... Descriptions Item Choose the audio codec type fr om G.711U, G.711A, G.722, G.729 , Audio Codec T y pe1 G.723 Audio Codec T y pe2 Choose the audio codec type fr om G.7 ...
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Planet VIP-256PT - page 27
802.3af PoE SIP IP Phone VIP-256PT 27 Supplementary Services all Waiting - This call feature allows your phone to accept other incoming calls durin g the conversation. Subscription C Descriptions Item Call W aiting Enable / Disable Call waiting. Enable / Disable Call Pickup. Call Pickup Delayed Hot Line Fill in the hotline number. Pickup handset or ...
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Planet VIP-256PT - page 28
802.3af PoE SIP IP Phone VIP-256PT 28 Item Descriptions Domain name Mode If or not use domain name in the SIP URI Carry Port Information If or not carry Port information in the SIP URI. Signal Port The local port of SIP protocol, default is 5060 DTMF T y pe Choose the DTMF type from IN_band, RFC2833 and SIP INFO. RFC2833 Payload (>=96) User can ...
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Planet VIP-256PT - page 29
802.3af PoE SIP IP Phone VIP-256PT 29 Chapter 6 Network Setting 6 B In this item you can program all the Network p arameters. asic ...
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Planet VIP-256PT - page 30
802.3af PoE SIP IP Phone VIP-256PT 30 Internet Port (WAN) Internet Port W AN (St atic IP) Descriptions Item Internet Connection Ty p e Choose Static IP. The IP address of Internet port IP Addres s The subnet mask of Internet port. Subnet Mask The default gateway of Internet port. Default Gateway The primary DNS of Internet port. Primary DNS The sec ...
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Planet VIP-256PT - page 31
802.3af PoE SIP IP Phone VIP-256PT manually. 2. In Automatic: IP Phone will get the Primary DNS and Second DNS from DHCP Server automatically. Internet Port W AN (PPPoE) Descriptions Item Internet Connection p e Choose PPPoE. Ty PPPoE Account Fill in the PPPoE account which get from Internet Service Provider PPPoE Password Fill in the PPPoE account ...
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Planet VIP-256PT - page 32
802.3af PoE SIP IP Phone VIP-256PT 32 PC Port(LAN) Support Three mode disable,NA T , Bridge mode Descriptions Item PC Port Connection T y pe Choose the PC port connection ty pe from disable, NAT and Bridg e. NAT - The product will be same as a router. Bridge - The LAN port is same as the WAN p ort Disable - PC port switch to NAT mode, but Internet ...
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Planet VIP-256PT - page 33
802.3af PoE SIP IP Phone VIP-256PT Network Address Server Settings (DHCP) DHCP Server - It will assign the IP Addressed set here to devices that connect to the LAN port. Number of Address - Y ou may limit the number of addresses your router hands out. Support Thre e mode disables, NA T , Bridge mode, Item Descriptions Local DHCP Server I Enable / D ...
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Planet VIP-256PT - page 34
802.3af PoE SIP IP Phone VIP-256PT MAC Address Clone MAC Address Clone: Some ISPs will require you to register your MA C address. If you do not wish to is registered with your ISP. re-register your MAC address, you c an have the rout er clone the MAC addre ss that D Item escriptions MAC Clone MAC is the hardware address of network equipment. Someti ...
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Planet VIP-256PT - page 35
802.3af PoE SIP IP Phone VIP-256PT VPN A ared o across a shared or public n etwork in a manner that em ulates the properties of a point-to-poi nt private link. Virtual Private Network (VPN) is t he extension of a private network t hat encom passes links across sh r public networks like the Internet. In short, by VPN technology, you can send data be ...
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Planet VIP-256PT - page 36
802.3af PoE SIP IP Phone VIP-256PT DMZ Enabling this option will expose the specified ho st to the Internet. All ports between the DMZ Start Port and the DMZ End Port will be acce ssible from the Internet. Descriptions Item Use DMZ Enable / Disable DMZ DMZ Host IP Address s Z host et the IP address of DM s DMZ Start Port et the start port of DMZ ho ...
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Planet VIP-256PT - page 37
802.3af PoE SIP IP Phone VIP-256PT QoS Layer 3 QoS: Set the IP TOS value of SIP and RTP Packets. Layer 2 Qos: Set the value of 802.1Q and 802.1p priority Item Descriptions Some ISP supply QoS se make the best of improving the quali ty of rvices. The QoS services can V You ca SP if they supply QoS services. Please oice application. n get the setting ...
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Planet VIP-256PT - page 38
802.3af PoE SIP IP Phone VIP-256PT 38 Chapter 7 e Configurations 7 Phon Performance User can configuration the value of ring volu me, spea kerphone volume, handset volume and so on. Volume Volume Settings - Adjust the input gain or the volume of handset/speaker/ring Items Description Handset Input Gain Adjust the handset input gain from 0-7 Handset ...
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Planet VIP-256PT - page 39
802.3af PoE SIP VIP-256PT IP Phone 39 Regional Modification the T one type and tone parameters. Items Description Tone Type Choose tone type form China, US, Hong Kong and K R…..Beside Custom item the other tone type already defin in the system. The Min value of VIP-256PT’s jitter delay, VIP-256PT’s jitter is an Min Jitter Delay (m s) adaptive ...
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Planet VIP-256PT - page 40
802.3af PoE SIP IP Phone VIP-256PT Call Forward n incoming call to another phone numb er. Call Forward - This feature allows you to forward a Items Description All Forward The phone number which will be forwa rded to. IP Phone will forward all ca ne number immediately when there is an incoming call. lls to the pho Busy Forward The phone number whic ...
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Planet VIP-256PT - page 41
802.3af PoE SIP IP Phone VIP-256PT 41 Handsfree Key Choose the hands free key mode from hand s free and headset. Mode Multi-Functional Key In here user can program the Multi-Function Key like Speed dial , BLF, Shortcut Key, Call Pick up Items Description Program Step: Step 1.Choo key board to configur ation from Basi sion Board 1, Expansio nsion Bo ...
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Planet VIP-256PT - page 42
802.3af PoE SIP IP Phone VIP-256PT 1 ose one Exp Key to configuration . Cho 2. Select the speed dial from the drop down list 3. Choose the Line from auto (the first line r egistered ), line1, line2, line3, line 4 and line 5 4. Fill the phone number in Expansion 5. Press to save changes a nd you can see t he status of correspond ing LED is solid gre ...
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Planet VIP-256PT - page 43
802.3af PoE SIP IP Phone VIP-256PT solid green. 5. Press button to make changes effective. 6. If set properly, press the correspondi ng button to access to phonebook, call histo ry, text message, volume+, volume- and login/logout men u directly. Adding call 1. Choose one park: Exp Key to configuration 3. Choose the Line from line1, line2, line3, li ...
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Planet VIP-256PT - page 44
802.3af PoE SIP IP Phone VIP-256PT The syntactic, please refer to the following Dial Plan Syntactic Action Deny and Dial Out. Deny means VIP-256PT will reject the matche d number, while Dial Out Choose the dial plan mode from means VIP-256PT allow di al out the matched number. Move Up Press it to move up. Items Description Adding one dial plan: Ste ...
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Planet VIP-256PT - page 45
802.3af PoE SIP IP Phone VIP-256PT Step 3. Click Edit button, and the configuration table Step 4. Change the value of parameters. Step 5.Press OK button to end configuration. Step 6. Press Save Settings button to save changes. Deleting one dial plan: able Dial plan Step 2. Choose one dial plan Step 3. Click Delete button to delete the dial plan Ste ...
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Planet VIP-256PT - page 46
802.3af PoE SIP IP Phone VIP-256PT 46 Items Description Example 1 If user dials #12#2, VIP-25 ely. 6PT will call 010#12%232 immediat Example 2 If user dials 5,8101, VIP- 2413338101 immediately, 256PT will call And VIP-256PT will mak g “8”. e outside dial tone a fter inputting “5”, stop tone until inputtin Example 3 If user dials 422xxxx or ...
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Planet VIP-256PT - page 47
802.3af PoE SIP IP Phone VIP-256PT 47 Phonebook Phonebook The list Show all the directory entries. Please cli ck "Save Settings" button to save this list after you edit or add an item. Items Description Name Input the name Input the phone number Number Items Description Adding one phone book: k Add bu Step 2. Fill in the value of paramete ...
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Planet VIP-256PT - page 48
802.3af PoE SIP IP Phone VIP-256PT 48 Step 4. Press Save Settings button to save changes. Editing one phone book: Step 1. Choose one phone book Step 2. Click Edit button, and the configuration table Step 3. Change the value of parameters. Step 4. Press OK button to end configuration. Step 5. Press Save Settings button to save changes. Deleting one ...
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Planet VIP-256PT - page 49
802.3af PoE SIP IP Phone VIP-256PT 49 Items Description Adding one Black List: Step 1. Click Add button, t hen the configuration table. tep 3. Press OK button to end configuration. Step 4. Press Save Settings button to save changes. Step 2. Fill in the value of parameters. S Editing one Black List: Step 1. Choose one black l ist Step 2. Click Edit ...
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Planet VIP-256PT - page 50
802.3af PoE SIP IP Phone VIP-256PT 50 ...
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Planet VIP-256PT - page 51
802.3af PoE SIP IP Phone VIP-256PT 51 Chapter 8 V oIP IP Phone Administration Management In this page can configuration the value of Time/Date, password, web access , and system log and so on Time/Date Items Description NTP Server Fill in the NTP server IP address or Domain name Time Zone Choose the time zone Manual Time Adjust time by manual Alarm ...
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Planet VIP-256PT - page 52
802.3af PoE SIP e V T IP Phon IP-256P Choose starting hour Start Hour of Day Choose stopping month Stop Month Choose stopping day Stop Day of Week Choose stopping week Stop Day of Week Last in Month Stop Hour of Day Choose stopping the function hour Items Description Alarm Setting: Step 1. Enable alarm Step 2.Set alarm time Step 3. Press Save Setti ...
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Planet VIP-256PT - page 53
802.3af PoE SIP IP Phone VIP-256PT 53 Password Reset Items Description User Ty Choose the user type from admin and user. pe Original Password Input original password Ne w P a s s wor d Input the new password Input the new password again Password Confirm Items Description Change the pass word: Step 1. Choose the admin from the drop-down list. Step 2 ...
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Planet VIP-256PT - page 54
802.3af PoE SIP IP Phone VIP-256PT Web Access Items Description WAN In If or not enable user login WEB via Internet port. tion. terface Login If enable, user can access Web to administra Web Login Port Set the port which used to login WEB via Internet port and PC port, Default is 8080, that is why URL should have 8080. Web Idle Timeout Set the web ...
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Planet VIP-256PT - page 55
802.3af PoE SIP IP Phone VIP-256PT 55 Local and remote Syslog In local: Step 1. Set syslog serve og Level. g Se Step 3. User can view s us/Syslog webpage. r null and choose one kind o f L Step 2. Press Savin ttings button to save an d press Reboot bu tton to active changes. yslog in Stat In remote: Step 1. Fill in syslog serv er IP address or domai ...
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Planet VIP-256PT - page 56
802.3af PoE SIP IP Phone VIP-256PT 56 Factory Defaults Items Description Factory Default Press Factory Default button to set VIP-256PE to default. U Cl Browse... button to select the firmware file to be uploaded to the router. p date Firmware ick on the Security A Certificate - The issu er of the certificate. lient Certificate - user's certifi ...
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Planet VIP-256PT - page 57
802.3af PoE SIP IP Phone VIP-256PT The CA certificate file of provision Provision CA Certificate The Client Certificate file of provision Provision Client Certificate 57 Provision Private Key The Private Key file of provision Upload TR069 and Provision User can upload cert files for TR069 and Provisio n as follows: Step 1. Choose one File Type from ...
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Planet VIP-256PT - page 58
802.3af PoE SIP IP Phone VIP-256PT P P utomatically resync to a spe cif ic configuration file on a TFTP serve r or a web server w TTPS 1) ing allow VIP-256PT auto-upgrading or a uto-configuring 2) nd HTTPS. Before testing or using TFTP, user should have tftp server and upgrading f ile and configuring file. Before testing or using HTTP, user sho ...
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Planet VIP-256PT - page 59
802.3af PoE SIP IP Phone VIP-256PT 59 Delay Resync Periodic Set the periodic time for resync, default is 3600s Resync Error Retry Delay If the last resync was failure, VIP-256PT will retry resync after the “Resync Error Retry Delay” time, default is 3600s Forced Resync Delay If it’s time to resync, but VIP-256PT is busying now, in this case, ...
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Planet VIP-256PT - page 60
802.3af PoE SIP IP Phone VIP-256PT 60 S Al an NMP low the device to be m aged by the Manager which is set in the SNMP Manager IP. Items Description If or not enable SNMP SNMP Enable String, as an express password between manageme nt process and the Get Community agent process String, as an express password between manageme nt process and the Set Co ...
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Planet VIP-256PT - page 61
802.3af PoE SIP IP Phone VIP-256PT TR 069 Allow the device to be managed by the ACS server which i s set in the ACS URL. Items Description TR069 Enable If or not enable TR069 CWMP If or not enable TR069 The URL of TR069 server ACS URL The VIP-256PT’s user name for connecting to TR06 9 server User Name The VIP-256PT’s password for conne cting to ...
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Planet VIP-256PT - page 62
802.3af PoE SIP IP Phone VIP-256PT 62 Appendix A Frequently Asked Questions List Q1: No Operation after Po w er On? A1: Check if the po wer adapter is properl y connected. If applicable, check if the PoE (Power ov er Etherne t) switch behind the IP phone i s set correctly . Q2: No Dial Tone? A2: Check if the handset cord is p roperly connected. Q3: ...
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Planet VIP-256PT - page 63
802.3af PoE SIP IP Phone VIP-256PT Q7: How to switch to diff erent line to dial out? A7: Before dial out, pres s the correspondence line number you want to use, ex: want to use Line 4 to dial out, must press 2, to switch to line 2 then dial out. Q7: Why my MSG light would not show any information, when I receive the message? A7: In SIP account s / ...
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Planet VIP-256PT - page 64
PLANET TECHNOLOGY CORPORA TION e-mail: sales@planet.co m.tw http://www .planet.com.tw 10F ., No.96, Minquan Rd., Xindian Dist., New T aipei City 231, T aiwan (R.O.C.) T el:886-2-2219-9518 Fax:886-2-2219-9528 EC Declaration of Conformity For the following equipment: *T ype of Product : 802.3af PoE SIP IP Phone (2-Line) *Model Number : VIP-256PT * Pr ...
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