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Manual IBM TG5

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  • IBM TG5 - page 1

    Su re M ark P ri nters D B C S U s e r’s G ui d e GA27-4256-00 updated March 18, 2002  ...

  • IBM TG5 - page 2

    Note Before using this information and the product it supports, be sure to read “Safety Information” on page xi and the general information under Appendix G, “Notices” on page 173. Third Edition (September 2000) This edition applies to IBM SureMark Printers, models TI5, TG5,, TF7 and TM7. This edition replaces publication GA18-7710-01. Orde ...

  • IBM TG5 - page 3

    Contents Preface ............................ i x Who Should Read This Manual ................... i x How This Manual Is Organized ................... i x Related Publications and Diskettes .................. x Where to Find More Information ................... x T ell Us What Y ou Think ...................... x Safety Information ................. ...

  • IBM TG5 - page 4

    Software Adjustments (Models TI5 and TG5 Only) ............ 2 7 Using the 4690 Operating System ................. 2 7 Using IBM Point-of-Sale Device Diagnostics ............. 2 8 Using Reference/Service Diskettes (RS-485 or RS-232 Only) ....... 2 8 4610 DBCS Installation Utility Diskette ................ 3 1 DBCS Code Page Download ................ ...

  • IBM TG5 - page 5

    Resetting the Printer - Offline ................... 7 0 Problem Determination ...................... 7 0 Part 4. Appendixes .............................. 7 1 Appendix A. Consumable Supplies ................ 7 3 Paper Specifications ....................... 7 3 Thermal Paper ........................ 7 3 Document Insert Forms (Models TI5 and TG5 Only ...

  • IBM TG5 - page 6

    Setup Commands ....................... 1 2 5 Set Print Mode ....................... 1 2 5 Set or Cancel Double-Wide Mode ................ 1 2 6 Set or Cancel Double-High Mode ................. 1 2 7 Set or Cancel Underline Mode .................. 1 2 7 Set or Cancel Overline Mode .................. 1 2 7 Set or Cancel Invert Mode .................. ...

  • IBM TG5 - page 7

    Print Predefined Graphics (Logo) Command ............ 1 5 1 Print Predefined Messages ................... 1 5 2 Miscellaneous Commands .................... 1 5 2 T ab to Next T ab Stop ..................... 1 5 2 Return Home (Select Printhead Location) .............. 1 5 3 Paper Cut/DI Eject ...................... 1 5 3 Generate Drive Pulse for Cas ...

  • IBM TG5 - page 8

    Korean Communications Statement ................ 1 7 5 Chinese Class A warning statement ................ 1 7 5 T aiwanese Class A W arning Statement .............. 1 7 5 Australia / New Zealand Compliance Statement ........... 1 7 6 T rademarks .......................... 1 7 6 Index ............................ 1 7 7 updated March 18, 2002 viii Su ...

  • IBM TG5 - page 9

    Preface This manual assists you with installing, testing, and performing problem determination for models TI5, TF7, and TM7 of the IBM SureMark Printer . Who Should Read This Manual This manual is intended for use by persons who are installing, testing, or programming a Model TI5, TF7 or TM7 IBM SureMark Printer . The manual should also be used for ...

  • IBM TG5 - page 10

    Related Publications and Diskettes v IBM SureMark Printers: DBCS Hardware Service Manual , GY27-0397 v IBM SureMark Printers: DBCS Installation Utilities Diskette v IBM 4693 Point-of-Sale T erminals Reference Diskette v IBM 4694/4695 Point-of-Sale T erminals Service Diskette v IBM Safety Information – Read This First , GA27-4004 v IBM SurePOS 700 ...

  • IBM TG5 - page 11

    Safety Information Danger: Before you begin to install this product, read the safety information in IBM Safety Information - Read This First , GA27-4004. This booklet describes safe procedures for cabling and plugging in electrical equipment. Gevaar: V oordat u begint met de installatie van dit produkt, moet u eerst de veiligheidsinstructies lezen ...

  • IBM TG5 - page 12

    Perigo: Antes de come ç ar a instalar este produto, leia as informa çõ es de seguran ç a contidas em Informa çõ es Sobre Segurana ç a — Leia Isto Primeiro, GA27-4004. Esse folheto descreve procedimentos de seguran ç a para a instala çã od e cabos e conex õ es em equipamentos el é tricos. Fare! F ø r du installerer dette produkt, skal ...

  • IBM TG5 - page 13

    Danger Avant d ’ installer le pr é sent produit, consultez le livret Informations pour la s é curit é– Lisez-moi d ’ abord , GA27-4004, qui d é crit les proc é dures à respecter pour effectuer les op é rations de c â blage et brancher les é quipements é lectriques en toute s é curit é . V orsicht Bevor mit der Installation des Pro ...

  • IBM TG5 - page 14

    Fare F ø r du begynner å installere dette produktet, m å du lese sikkerhetsinformasjonen i Sikkerhetsinformasjon — Les dette f ø rst, GA27 – 4004 som beskriver sikkerhetsrutinene for kabling og tilkobling av elektrisk utstyr . Perigo Antes de iniciar a instala çã o deste produto, leia as informa çõ es de seguran ç a Informa çõ es de ...

  • IBM TG5 - page 15

    V arning — livsfara Innan du b ö rjar installera den h ä r produkten b ö rd ul ä sa s ä kerhetsinformationen i dikumentet S ä kerhetsf ö reskrifter — L ä s detta f ö rst, GA27 – 4004. D ä r beskrivs hur du p å ett s ä kert s ä tt ansluter elektrisk utrustning. updated March 18, 2002 Preface xv ...

  • IBM TG5 - page 16

    IBM IBM GA27-4004 GA27-4004 updated March 18, 2002 xvi SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 17

    updated March 18, 2002 Preface xvii ...

  • IBM TG5 - page 18

    updated March 18, 2002 xviii SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 19

    Summary of Changes This section summarizes the changes included in the latest editions of this manual. Web-only Update for GA27-4256-01 (March 2002) This update contains updates to the paper loading procedure for models TM6 and TF6. See “ Paper Loading ” on page 63. Web-only Update for GA27-4256-01 (June 2001) This edition includes the updates ...

  • IBM TG5 - page 20

    – Part 1, “ General Information ” on page 1 contains information that is similar for all SureMark models. Information about the new single-station printers has been added throughout this part. – Part 2, “ Models TI5 and TG5 ” on page 45 contains information that is specific to the Model TI5 thermal/impact SureMark printer . – Part 3, ...

  • IBM TG5 - page 21

    Figures 1. IBM SureMark Printers ............................. 3 2. SureMark Printer Dimensions – Models TI5 and TG5 .................. 7 3. SureMark Printer Dimensions – Models TF7 and TM7 ................. 8 4. Cable Connectors and RS-232 Settings Switch for Thermal/Impact SureMark Printers ..... 1 2 5. Cable Connectors for Single-Station Sur ...

  • IBM TG5 - page 22

    updated March 18, 2002 xxii SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 23

    T ables 1. W arranty Information .............................. 1 2. Adjustment Procedures Using 4690 Operating System ................. 2 8 3. Adjustment Procedures Using the Point-of-Sale Device Diagnostics ............ 2 8 4. Font Files for DBCS Code Pages ......................... 3 3 5. UDC Font File Names for DBCS Code Pages ................. ...

  • IBM TG5 - page 24

    updated March 18, 2002 xxiv SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 25

    Part 1. General Information This part contains descriptions of the SureMark printers that support DBCS mode and information about installing the printers. The following table shows the warranty information for each printer model. T able 1. Warranty Information Machine type Description W arranty service W arranty upgrade 4610-TI3 Attaches to the IBM ...

  • IBM TG5 - page 26

    Note: IOR 24x7 is IBM onsite repair 24 hours times seven days per week. 9x5 is nine hours per day for five days per week. updated March 18, 2002 2 SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 27

    Chapter 1. Introduction Printer Overview ......................... 3 Description of Models ....................... 4 Features Used with the SureMark Printers .............. 5 Planning Information ....................... 5 Y our Responsibilities ...................... 5 Limitations .......................... 6 Communication Interfaces .............. ...

  • IBM TG5 - page 28

    All SureMark printers provide: v Fast, quiet receipt printing v Easy paper loading v 2-MB flash memory for storing messages, logos, code pages, and double-byte character sets v Bar code generation v Downloadable fonts and code pages v Downloadable microcode v Small footprint v Support for RS-232 (EIA 232) and RS-485 (EIA 485) interfaces The single- ...

  • IBM TG5 - page 29

    Note: IOR 24x7 is IBM onsite repair 24 hours times seven days per week. 9x5 is nine hours per day for five days per week. Features Used with the SureMark Printers All models support the following features: v Integration Panel v 40-Character VFD Post Extension v Distributed Printer Cable (RS-485) v Integrated Cable (RS-485) v Short RS-232 Communicat ...

  • IBM TG5 - page 30

    If you plan to use RS-485 communications, you are responsible for ordering the RS-485 cable. If you plan to use USB communications, you are responsible for ordering one of the following: v A powered USB cable, P/N 08L2014. v A standard USB cable with a T ype B connector for the printer , and a power brick. The 3.8-m USB cable for a distributed conf ...

  • IBM TG5 - page 31

    T emperature and Humidity Limits Shipping -40 ° to 60 ° C (-40 ° to 140 ° F) with 5% to 100% relative humidity including condensation, but excluding rain Storage 0t o6 0 ° C (32 to 140 ° F) Operating 0t o4 0 ° C (32 to 104 ° F) with 8 to 80% relative humidity T o allow convection cooling, ventilation holes in the covers must not be blocked. ...

  • IBM TG5 - page 32

    Power Requirements The SureMark printers do not contain a power supply . When the printer is operating in RS-232 mode, an external power supply must be attached to connector J2 of the interface card of the printer . This connector is located under the printer and is accessible without removing the printer covers. (See Figure 4 on page 12 for therma ...

  • IBM TG5 - page 33

    v PC or other store controller with an RS-232 or USB port v SurePOS 700 Series systems (USB connection only) v SurePOS 500 Series systems (RS-232 connection only) Software Requirements Operating System Requirements When using the RS-485 interface, attach SureMark printers to systems that are running one of these operating systems: v IBM PC DOS 2000 ...

  • IBM TG5 - page 34

    v 860 (Portuguese) v 863 (Canadian French) v 865 (Norwegian) When you download a DBCS code page, the SBCS code page of the character set is downloaded as user-defined code page 1. Additional code pages (three thermal and one impact) can be downloaded, if desired, using the 4610 DBCS Installation Utility Diskette. The diskette is available on the W ...

  • IBM TG5 - page 35

    Chapter 2. Installation Instructions Unpacking the Printer ...................... 1 1 Installing the SureMark Printers ................... 1 2 Installing for RS-232/RS-485 Communication ............. 1 2 Installing for USB Communication ................. 1 5 Using the W all Mounting Feature .................. 1 8 Installing the Fillers ............ ...

  • IBM TG5 - page 36

    Installing the SureMark Printers Installing for RS-232/RS-485 Communication 1. Power the system off and disconnect the RS-232 power supply . 2. Locate the rear cable connectors. 3. If you are using the RS-232 communication port: a. Check the settings on the RS-232 mode switch, which is near the rear cable connections. (See Figure 4.) See “ RS-232 ...

  • IBM TG5 - page 37

    5. For single-station printers, route any power cord and cables as shown in Figure 7 on page 14. P ower supply por t ( RS-232 only) RS-232 por t RS-485 por t Cash draw er connect or Figure 5. Cable Connectors for Single-Station SureMark Printers. (V iew is from the bottom rear of the printer) 1 2 3 OFF 4 RS-232 mode s wit ches Cash draw er connect ...

  • IBM TG5 - page 38

    6. Connect any other signal cables for I/O devices to the correct ports. 7. Check that all signal cables are installed and seated in the correct ports. 8. If you are installing the printer on an integrated unit: a. Pull out the locking lever at the left side of the system unit. (wide systems only) b. For single-station printers, place the printer i ...

  • IBM TG5 - page 39

    1 1. For thermal/impact printers, locate the ribbon cartridge and install it in the printer . (See “ Ribbon Loading ” on page 49.) Be sure that the ribbon is routed through the printhead correctly . 12. Load the paper roll into the printer . See “ Paper Loading ” on page 51 for thermal/impact SureMark printers or “ Paper Loading ” on pa ...

  • IBM TG5 - page 40

    3. For single-station printers, route any power cord and cables as shown in Figure 10. 4. Connect the USB communication cable to the correct port. 5. Connect any other signal cables for I/O devices to the correct ports. P ower supply por t P owered USB por t Standard USB por t Cash draw er connect or Figure 9. USB Ports for Single-Station SureMark ...

  • IBM TG5 - page 41

    6. Check that all signal cables are installed and seated in the correct ports. 7. If you are installing the printer on an integrated SurePOS 700 Series system: a. For single-station printers, place the printer in the square-shaped filler panel. b. Route all cables attached to the printer through a rear opening of the system unit and place the print ...

  • IBM TG5 - page 42

    Using the W all Mounting Feature Because of their light weight and small footprint, the single-station SureMark printers can be mounted on a wall. This is a useful feature when counter space is limited. T o use the printer with the wall mounting feature: 1. Position the mounting bracket on a wall that has no dangerous objects, such as electrical wi ...

  • IBM TG5 - page 43

    Installing the Fillers Installing Fillers for RS-232/RS-485 Printers Notes: 1. On an integrated unit, pull out on the locking lever at the left side of system unit. 2. Ensure that the side of each filler overlaps the tab on the side of the system unit. T o install fillers: 1. Power off the system and disconnect the RS-232 power supply (if connected ...

  • IBM TG5 - page 44

    Knock out Section Disp lay F iller Printer F iller Alignment Ring Disp lay F iller K eyboard F iller Ta b Locking Le ver Cable Figure 12. Installing the Fillers for RS-232/RS-485 Systems updated March 18, 2002 20 SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 45

    Installing Fillers for USB Printers 1. Disconnect the power brick from the printer , if one is connected. 2. Place the display filler appropriate for the video display on the system unit. Do not remove the knockout section unless you have an integrated video mount. See Figure 13 on page 22. 3. If you have a short keyboard, place the keyboard filler ...

  • IBM TG5 - page 46

    Knock out Section Disp lay F iller Printer F iller Alignment Ring Disp lay F iller K ey board F iller Ta b Cable Figure 13. Installing the Fillers for USB Systems. (SurePOS 700 Series system is shown as an example.) updated March 18, 2002 22 SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 47

    RS-232 Communication Mode Selections Switch settings described in this section apply only when the printer is connected to the system with the RS-232 cable. The switch is accessible without removing the printer covers. (See Figure 4 on page 12 to see how to access the switch.) Baud Rate Selection SureMark printers support two RS-232 baud rates, 960 ...

  • IBM TG5 - page 48

    DTR Operation: A DTR signal becomes inactive when the system is not ready to receive data (for example, at power-on reset or when its buffer is full). XON/XOFF Control XON Definition: = DC1 (X'1 1') XOFF Definition: = DC3 (X'13') During XON/XOFF control, the printer transmits an XON every 3 seconds after a power on reset (POR) c ...

  • IBM TG5 - page 49

    USB Communication Mode No switches or special commands are required for USB communication. With the USB interface card and cables in place, the system automatically detects the printer when it is attached and performs any necessary setup. The printer operates at data rates up to 12 Mbps. USB Selection Universal serial bus (USB) is an industry stand ...

  • IBM TG5 - page 50

    updated March 18, 2002 26 SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 51

    Chapter 3. SureMark Installation, Service, and Utility Software Software Adjustments (Models TI5 and TG5 Only) ............ 2 7 Using the 4690 Operating System ................. 2 7 Using IBM Point-of-Sale Device Diagnostics ............. 2 8 Using Reference/Service Diskettes (RS-485 or RS-232 Only) ....... 2 8 4610 DBCS Installation Utility Disket ...

  • IBM TG5 - page 52

    3. Press S2 to advance through the various parts of the printer adjustment steps. 4. T ype 99 and then press S2 to exit. T able 2. Adjustment Procedures Using 4690 Operating System Procedure Keying Sequence Print Current Adjustment V alues - see Figure 14 on page 30. 7, 2, 1, S2 Character Alignment Procedure - see Figure 14 on page 30. 7, 2, 2, S2 ...

  • IBM TG5 - page 53

    v Print current adjustment values - see Figure 14 on page 30. v Character alignment procedure - see Figure 14 on page 30. v DI front load print line adjustment - see Figure 14 on page 30. v Document landscape adjustment - see Figure 14 on page 30. v Engineering use only v Change 4610 Model Configuration v Reset printer statistics Note: Because the ...

  • IBM TG5 - page 54

    CURRENT ADJUSTMENT V ALUES H 5 = Character alignment TL5 = T op line front inser t BL3 = Bottom line top insert Press the ke y (1-9) that corresponds to the pair of H's that appear to be most aligned 5 = selected line CHARA CTER ALIGNMENT PR OCEDURE Measure from the top edge of this paper to the top of each print line. Press the ke y (1-9) tha ...

  • IBM TG5 - page 55

    4610 DBCS Installation Utility Diskette This utility is for both RS-232 and RS-485 operation. It includes: v The latest level of firmware for the printer v A README file that describes how to use the utility program. v A utility program that performs the following functions: – Update printer firmware – Configure the printer model – Create, ed ...

  • IBM TG5 - page 56

    a. Press Enter (OK) at the logo screen. b. Select the connection type (RS-485 or RS-232). For the RS-232 connection, also select the following: v Communications port (COM1, COM2, COM3, COM4) v Baud rate (9600 or 19 200) v Control flow (DTR/DSR or XON/XOFF) v IRQ test Refer to the communication mode selection switches located at the bottom rear of t ...

  • IBM TG5 - page 57

    a. Press Done for confirmation if Download (Step 6h on page 32) was used. Press OK for confirmation if Selective Download (Step 6j on page 32) was used. b. Press C (Close) to close the dialog. c. Press Alt-X (Exit) to exit the menu. d. Press Enter to exit the utility . 8. When prompted, reinsert the 4610 DBCS Installation Utility Diskette, then pre ...

  • IBM TG5 - page 58

    T able 4. Font Files for DBCS Code Pages (continued) Code Page File Name Codeset Station Where to Download 949 Korea kormh16.fnt kormz16.fnt kormh24.fnt kormz24.fnt kudcz16.fnt kudcz24.fnt SBCS DBCS SBCS DBCS DBCS DBCS Impact Impact Thermal Thermal Thermal Thermal Impact code page 1 Impact DBCS Thermal code page 1 Thermal DBCS Impact DBCS UDC Therm ...

  • IBM TG5 - page 59

    JPNMS932.CFG Code page 932, Japan, Mincho style KORMS949.CFG Code page 949, Korea CHNM1381.CFG Code page 1381, Chinese – PRC CHNM950N.CFG Code page 950, Chinese – T aiwan, normal impact SBCS CHNM950B.CFG Code page 950, Chinese – T aiwan, bold impact SBCS 4. The font file is created. The file name is XXX.FON, where XXX is the same as the confi ...

  • IBM TG5 - page 60

    c. Press Enter (OK). d. Select F10 (Menu). e. Select E (Edit). f. Select D (Edit Font File). g. Insert the font diskette, which includes the DBCS UDC font files. The DBCS UDC font file names for each code page and type of station are shown in T able 5. T able 5. UDC Font File Names for DBCS Code Pages Code Page File Name Station 932 (Japan) judcz16 ...

  • IBM TG5 - page 61

    4. Select Run Printer Utility for RS-485 or RS-232 connection. 5. Follow the displayed messages to complete the firmware update. a. Press Enter (OK) at the logo screen. b. Select the connection type (RS-485 or RS-232). For the RS-232 connection, also select the following: v Communications port (COM1, COM2, COM3, COM4) v Baud rate (9600 or 19 200) v ...

  • IBM TG5 - page 62

    slot_number The SureMark slot number , which is usually 1. The slot number must be specified with decimal values only; hexadecimal values are not accepted. port_number The SureMark port number , which is usually 17. The port number must be specified with a decimal value. microcode_file Must be C:POSBINAIP46MC5.HEX. -Q Quiet mode installation (no ...

  • IBM TG5 - page 63

    3. Follow the procedure in “ 4610 DBCS Installation Utility Diskette for Updating SureMark Firmware ” on page 36, starting with Step 1, to complete the printer firmware update. 4. Reconnect the SureMark to the original host system unit using the original attachment cables. Limitation on Updating Firmware The following limitation must be conside ...

  • IBM TG5 - page 64

    The printer is reconfigured. 2. Press Ctrl-Alt-Delete to reboot the system. The system IPLs. T o disable when emulation is currently enabled: 1. Select Disable Model 4 emulation . 2. Press Ctrl-Alt-Delete to reboot the system. The system IPLs. Enabling Emulation Using 4690 On-Line T erminal Diagnostics Note: 4690 OS V ersion 1 level 9740 or greater ...

  • IBM TG5 - page 65

    Printing Saved Data When the printer is offline in Model 3/4 emulation mode and the option for storing data to the printer was selected, it is possible to fill up the printer flash memory . When the memory is full, a printer error indicates the journal station is out of paper . Y ou can empty the printer buffer by printing out the data that is stor ...

  • IBM TG5 - page 66

    Enabling Epson Emulation T o enable emulation of an Epson single-station printer on a single-station SureMark printer , you must set switch 3 on the main logic card. See Figure 15. Limitations for Epson Emulation The following limitations must be considered when using the SureMark printer to emulate an Epson single-station printer . v Logos and dow ...

  • IBM TG5 - page 67

    b. Press Ctrl-Alt-Delete to reboot the system. The system IPLs. Proportional Font Conversion Utility As part of its support for proportional fonts, IBM provides three T rueT ype fonts and a utility that you can use to convert the fonts to files that the SureMark printer can use. The application and instructions for downloading the converted fonts a ...

  • IBM TG5 - page 68

    updated March 18, 2002 44 SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 69

    Part 2. Models TI5 and TG5 This part contains operational, testing, and problem determination information for SureMark Models TI5 and TG5 is a thermal/impact printer with DBCS support. updated March 18, 2002 © Copyright IBM Corp. 1999,2001 45 ...

  • IBM TG5 - page 70

    updated March 18, 2002 46 SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 71

    Chapter 4. Operation (Models TI5 and TG5) Operating Controls and Indicators .................. 4 7 Ribbon Loading ........................ 4 9 Paper Loading ......................... 5 1 Thermal Printhead Cleaning .................... 5 3 Note: All covers must be installed on the SureMark printer during operation. Operating Controls and Indicators ...

  • IBM TG5 - page 72

    Figure 18 and Figure 19 on page 49 show the printable area on an inserted document for both portrait and landscape. Figure 17. Inserting Documents Figure 18. Printable Area of an Inserted Document (Portrait) updated March 18, 2002 48 SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 73

    Ribbon Loading 1. Open the ribbon cover . As the cover is opened, the printhead moves to a position where you can easily load a ribbon. 2. If there is already a ribbon cartridge installed, remove it by lifting it straight up. Figure 19. Printable Area of an Inserted Document (Landscape) Figure 20. Opening the Ribbon Cover updated March 18, 2002 Cha ...

  • IBM TG5 - page 74

    Note: Y ou might need to grab the body of the cartridge rather than the top to remove it. 3. Maintain ribbon tension by turning the ribbon cartridge knob as shown in Figure 21. Lower the cartridge into position until the notches on its sides snap into place on the printer guides. Once the cartridge is in place, turn the knob until the ribbon slides ...

  • IBM TG5 - page 75

    Paper Loading 1. Open the paper cover . 2. If there is any unused paper or if there is an empty paper roll core in the paper roll bucket inside the printer , remove it before inserting a new paper roll. Y ou can throw the core in the trash can. Note: Refer to the label on the inside of the paper cover for a diagram of how to load paper . 3. See Fig ...

  • IBM TG5 - page 76

    4. Place the leading edge of the paper over the metal guide. See Figure 24. 5. Close the paper cover . 6. Press the customer receipt feed button to advance the paper to verify that the paper is feeding correctly . Feed 30 cm (about 1 ft) of paper through to test for correct alignment. Attention: Do not pull the receipt paper out of the printer with ...

  • IBM TG5 - page 77

    Thermal Printhead Cleaning The thermal printhead can be cleaned whenever print quality deteriorates. 1. Open the paper cover . 2. Using a cotton swab soaked in isopropyl alcohol, gently wipe the printhead several times on its print line and on the surrounding area. See Figure 25. 3. Wipe off any residual alcohol with a dry swab. If print quality do ...

  • IBM TG5 - page 78

    updated March 18, 2002 54 SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 79

    Chapter 5. T esting and Problem Analysis – Models TI5 and TG5 DA N G E R T o avoid a shock hazard, do not connect or disconnect an y cables or perform installation, maintenance , or reconfiguration of this product dur ing an electr ical stor m. DA N G E R T o avoid shock hazard: The power cord must be connected to a proper ly wired and ear thed r ...

  • IBM TG5 - page 80

    Printer Ready LED Document Present LED Customer Receipt F eed Button Document Feed Butto n 2. Check the status of the Printer Ready indicator: Printer ready indicator ON: The Power On Self T est completed successfully . Printer ready indicator OFF or blinking: The POST failed. 3. If the POST fails or if you suspect problems with your system, see ? ...

  • IBM TG5 - page 81

    2. Press and hold both buttons to enter offline mode. When the printer ready indicator begins blinking, release both buttons. 3. Press and release the document feed button to print the test pattern. The test pattern includes all printable characters in the resident code page, printed in the default font. 4. See Figure 26 and verify that your printe ...

  • IBM TG5 - page 82

    6. The feature enabled lines will appear only when the feature is installed. 7. These lines break at different points for the test pattern printed in the document insert (DI) station. 8. This section contains printer usage statistics that you can use for problem determination. 9. The line across the bottom should be solid with no blank spaces. upda ...

  • IBM TG5 - page 83

    Resetting the Printer - Offline 1. Press and hold both buttons (Customer Receipt Feed button and Document Feed button) to enter offline mode. Release both buttons when the Printer Ready indicator begins to blink. 2. Open the customer receipt cover , then close it. The printer resets. Problem Determination Any problems that arise with a SureMark pri ...

  • IBM TG5 - page 84

    updated March 18, 2002 60 SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 85

    Part 3. Models TF7 and TM7 This part contains operational, testing, and problem determination information for SureMark models TF7 and TM7. These models are the single-station SureMark printers with DBCS support. updated March 18, 2002 © Copyright IBM Corp. 1999,2001 61 ...

  • IBM TG5 - page 86

    updated March 18, 2002 62 SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 87

    Chapter 6. Operation (Models TF7 and TM7) Operating Controls and Indicators .................. 6 3 Paper Loading ......................... 6 3 Thermal Printhead Cleaning .................... 6 6 Note: All covers must be installed on the SureMark printer during operation. Operating Controls and Indicators There is one triangular-shaped button and on ...

  • IBM TG5 - page 88

    4. Pull the end of the paper up over the paper roll and toward the back of the printer . Note: Refer to the label on the inside of the bottom cover for a diagram of how to load paper . 5. Close the paper cover . 6. Press the customer receipt feed button to advance the paper and verify that the paper is feeding correctly . Feed 30 cm (about 1 ft) of ...

  • IBM TG5 - page 89

    Attention: Do not pull the receipt paper out of the printer with the paper access cover closed. This might cause partial lines of print. Use the customer receipt feed button to advance the receipt. P aper roll T op cov er Sphere Metal Spring Buck et Figure 29. Paper Loading Path (Models TF7 and TM7) updated March 18, 2002 Chapter 6. Operation (Mode ...

  • IBM TG5 - page 90

    Thermal Printhead Cleaning The thermal printhead can be cleaned whenever print quality deteriorates. 1. Open the paper cover . 2. Using a cotton swab soaked in isopropyl alcohol, gently wipe the printhead several times on its print line and on the surrounding area. See Figure 30. 3. Wipe off any residual alcohol with a dry swab. If print quality do ...

  • IBM TG5 - page 91

    Chapter 7. T esting and Problem Analysis – Models TF7 and TM7 DA N G E R T o avoid a shock hazard, do not connect or disconnect an y cables or perform installation, maintenance , or reconfiguration of this product dur ing an electr ical stor m. DA N G E R T o avoid shock hazard: The power cord must be connected to a proper ly wired and ear thed r ...

  • IBM TG5 - page 92

    To p c o v e r Printer rea dy LED Customer receipt f eed b utton 2. Check the status of the Printer Ready indicator: Printer Ready indicator ON: The power-on self test completed successfully . Printer Ready indicator OFF or blinking: The POST failed. 3. If the POST fails or if you suspect problems with your system, see “ Problem Determination ” ...

  • IBM TG5 - page 93

    T est Pattern Notes: 1. The serial number that prints will be the actual serial number of your printer . (If the logic card has been replaced, this number must be reset to the original serial number .) 2. The microcode level will be the actual level of your printer ’ s microcode. 3. The serial interface will be specified as RS232 , RS485 ,o r USB ...

  • IBM TG5 - page 94

    Resetting the Printer - Offline T o reset the printer: 1. Open the top cover . 2. Power off the printer using the power on/off switch that is located in the right front corner of the printer . 3. Power on the printer . Problem Determination Any problems that arise with a SureMark printer are either software errors or hardware failures. This section ...

  • IBM TG5 - page 95

    Part 4. Appendixes updated March 18, 2002 © Copyright IBM Corp. 1999,2001 71 ...

  • IBM TG5 - page 96

    updated March 18, 2002 72 SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 97

    Appendix A. Consumable Supplies Paper Specifications ....................... 7 3 Thermal Paper ........................ 7 3 Document Insert Forms (Models TI5 and TG5 Only) .......... 7 4 Single and Multipart Form Specifications ............. 7 5 Print Ribbons (Models TI5 and TG5 Only) .............. 7 5 Paper Specifications Attention: Using an infe ...

  • IBM TG5 - page 98

    Document Insert Forms (Models TI5 and TG5 Only) The printers will accommodate single and multipart forms. updated March 18, 2002 74 SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 99

    Single and Multipart Form Specifications Specification V alue Minimum width: 50 mm (2 in.) Maximum thickness of multipart forms: 0.47 mm (0.0185 in.) Maximum thickness of front sheet, multipart forms: 0.08 mm (0.003 in.) Minimum thickness of single-part form: 0.10 mm (0.004 in.) Note: T est all forms in the printer to ensure acceptable performance ...

  • IBM TG5 - page 100

    updated March 18, 2002 76 SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 101

    Appendix B. T echnical Information General Description ....................... 7 7 Specifications ......................... 7 7 Memory Units ......................... 7 9 Immediate Commands ...................... 7 9 V oltage Conversion Circuitry .................... 7 9 RS-485 Serial I/O Parameters ................... 8 0 Cash Drawer Connector Pin ...

  • IBM TG5 - page 102

    T able 8. Station Characteristics Characteristic Customer Receipt Station Document Insert Station Speed (see note following table) SBCS characters: 39.2 lps at 6 lpi, SBCS characters: 52 lps at 8 lpi DBCS characters: 50 lps at 7.7 lpi 4.3 lps Paper Width TI5/TG5 – 80 mm (3.15 in.) TF7/TM7 – 90 mm (3.54 in.) Print Width (Resident Code Page) 34 S ...

  • IBM TG5 - page 103

    Memory Units Random access memory (RAM) is used for storing the image data for the thermal printhead and program code. It is also used for storing incoming data from the communication port. Flash memory is used for many purposes, including: v Character set storage (1600 KB on Models TI5 and TG5, 1 100 KB on models TF7 and TM7) v Personalized messag ...

  • IBM TG5 - page 104

    v When operating in RS-485 mode, the +38 V dc is converted to +24 V dc and the +5 V dc is passed straight through. v When operating in RS-232 or USB mode or RS-485 mode in Japan, the +24 V dc is passed through and is also converted to +5 V dc. Note: Both voltage sources should not be connected to the printer at the same time, even if one of the sou ...

  • IBM TG5 - page 105

    3 Receive 4 DTR (Not connected on 3-wire cable) 5 Signal Ground 6 DSR (Not connected on 3-wire cable) 7 Not Connected 8 Not Connected 9 Not Connected See “ Description of Models ” on page 4 for the cable part number . RS-232 Parameters Protocol DTR/DSR mode or XON/XOFF mode. Dip switch selectable. Baud rate 9600 or 19 200, selectable by DIP swi ...

  • IBM TG5 - page 106

    2 Minus data 3 Plus data 4 Ground The powered USB connector has the following pin functions: Pin Signal 1 Ground (+24 V dc) 2 + 2 4Vd c 3 Ground (Vbus) 4 Plus data 5 Minus data 6 Vbus +5 V dc 7 + 2 4Vd c 8 Ground (+24 V dc) See “ Description of Models ” on page 4 for the cable part numbers. Code Page Definitions The SureMark printer has a resid ...

  • IBM TG5 - page 107

    Generic Code Page § ¥ Pt ° Figure 32. Printer ’ s Resident Character Set - Generic Code Page updated March 18, 2002 Appendix B. T echnical Information 83 ...

  • IBM TG5 - page 108

    Code Page 437 Figure 33. Code Page 437 updated March 18, 2002 84 SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 109

    Code Page 858 2_ . ! " # $ % & ' ( ) * + , - . / _0 _1 _2 _3 _4 _5 _6 _7 _8 _9 _A _B _C _D _E _F 3_ 0 1 2 3 4 5 6 7 8 9 : ; < = > ? 4_ @ A B C D E F G H I J K L M N O 5_ P Q R S T U V W X Y Z [ ] ^ - 6_ . a b c d e f g h i j k l m n o 7_ p q r s t u v w x y z { | } ~ . 8_ Ç ü é â ä à å ç ê ë è ï î ì Ä Å 9_ É ? ...

  • IBM TG5 - page 110

    Code Page 860 Figure 35. Code Page 860 updated March 18, 2002 86 SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 111

    Code Page 863 Figure 36. Code Page 863 updated March 18, 2002 Appendix B. T echnical Information 87 ...

  • IBM TG5 - page 112

    Code Page 865 Figure 37. Code Page 865 updated March 18, 2002 88 SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 113

    Code Page 932 Notes: 1. The single-byte characters in this code page are mapped to the user-defined code page (user-defined thermal code page 1 and user-defined impact code page 1). 2. The shaded portion is interpreted as the first byte of a double-byte character . 2_ ! " # $ % & ' ( ) * + , - . / _0 _1 _2 _3 _4 _5 _6 _7 _8 _9 _A _B _ ...

  • IBM TG5 - page 114

    Code Page 949 Notes: 1. The single-byte characters in this code page are mapped to the user-defined code page (user-defined thermal code page 1 and user-defined impact code page 1). 2. The shaded portion is interpreted as the first byte of a double-byte character . 2_ ! " # $ % & ' ( ) * + , - . / _0 _1 _2 _3 _4 _5 _6 _7 _8 _9 _A _B _ ...

  • IBM TG5 - page 115

    Code Page 950 Notes: 1. The single-byte characters in this code page are mapped to the user-defined code page (user-defined thermal code page 1 and user-defined impact code page 1). 2. The shaded portion is interpreted as the first byte of a double-byte character . 2_ ! " # $ % & ' ( ) * + , - . / _0 _1 _2 _3 _4 _5 _6 _7 _8 _9 _A _B _ ...

  • IBM TG5 - page 116

    Code Page 1381 Notes: 1. The single-byte characters in this code page are mapped to the user-defined code page (user-defined thermal code page 1 and user-defined impact code page 1). 2. The shaded portion is interpreted as the first byte of a double-byte character . 2_ ! " # $ % & ' ( ) * + , - . / _0 _1 _2 _3 _4 _5 _6 _7 _8 _9 _A _B ...

  • IBM TG5 - page 117

    Character Fonts This section describes font capabilities. For more information about font-related commands, see: v “ Download User-Defined Characters ” on page 1 12 v “ Set Print Station ” on page 128 v “ Set Print Mode ” on page 125 v “ Set Code Page ” on page 129 v “ Set Inter-Character Spacing ” on page 129 v “ Select User- ...

  • IBM TG5 - page 118

    v 8 ≤ dot width ≤ 32 v 8 ≤ dot height ≤ 32 Notes: 1. Any of the thermal printing fonts can be scaled up to eight times the defined width and eight times the defined height. The scaling factor for the width does not have to equal the scaling factor for the height. For example, you could specify twice the width and five times the height. 2. F ...

  • IBM TG5 - page 119

    – For SBCS code pages 932, 950, 1381: 8 full-dot wide character + 3 half-dot space Font A: 150 half-dots per inch ⇒ 24 characters per line Font B: 120 half-dots per inch ⇒ 19 characters per line Y ou can choose the character size of the one user-defined character set (code page) within the following parameters: v 4 ≤ half-dot width ≤ 16 v ...

  • IBM TG5 - page 120

    updated March 18, 2002 96 SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 121

    Appendix C. RS-232 Programming Information RS-232 Commands Summary by Function .............. 1 0 0 Alphabetized RS-232 Commands Summary .............. 1 0 4 System Commands ....................... 1 0 7 Exercise Program ...................... 1 0 7 V erify Previous Commands Completed .............. 1 0 7 Status Request ....................... 1 0 ...

  • IBM TG5 - page 122

    Select Character for Reprinted Lines ............... 1 3 7 Reinitialize the Printer ..................... 1 3 8 Enable or Disable the Feed Buttons (Models TI5 and TG5 Only) ..... 1 3 8 Enable or Disable the Beeper (Models TF7 and TM7 Only) ....... 1 3 9 Enable or Disable Upside-Down Printing .............. 1 3 9 Select Character Size for Scalable F ...

  • IBM TG5 - page 123

    Status Byte 7 ........................ 1 6 2 Status Byte 8 ........................ 1 6 2 updated March 18, 2002 Appendix C. RS-232 Programming Information 99 ...

  • IBM TG5 - page 124

    This appendix applies only to SureMark printers that attach to a POS system with an RS-232 cable connection. If you use the RS-485 or USB interfaces, refer to 4610 driver documentation in the appropriate book for your operating system: Operating System IBM Publication 4690 OS V ersion 2 DBCS IBM 4690 OS API Specification for IBM 4610 Printers DOS I ...

  • IBM TG5 - page 125

    T able 12. RS-232 Commands Organized by Function (continued) Description Command Page Set or cancel double-wide mode ESC W n :ehp1. or X'1B57;n' 126 Set or cancel double-high mode ESC h n or X'1B68;n' 127 Set or cancel underline mode ESC − n or X'1B2D;n': 127 Set or cancel overline mode ESC x‘5F’ n or X'1B5F ...

  • IBM TG5 - page 126

    T able 12. RS-232 Commands Organized by Function (continued) Description Command Page Select bar code height GS h n or X'1D68;n' 146 Select printing position of human-readable information (HRI) GS H n or X'1D48;n' 146 Select font for HRI GS f n or X'1D66;n' 146 Print PDF417 Bar Code GS P data NUL or X'1D;50;data;0 ...

  • IBM TG5 - page 127

    T able 12. RS-232 Commands Organized by Function (continued) Description Command Page Real-time requests DLE ENQ n or X'1005n' n Description 31 Release print buffer 32 Cancel print buffer 33 Undefined 34 EC request; send status 35 Undefined 36 Undefined 37 Undefined 38 Undefined 40 Reset printer 41 Enable unsolicited status 42 Disable uns ...

  • IBM TG5 - page 128

    Alphabetized RS-232 Commands Summary T able 13. RS-232 Commands in Alphabetical Order Description Command Page Align positions ESC a n or X'1B61;n' 134 DBCS address vectors ESC S n or X'1B53;n' 125 Disable line count ESC 8 n or X'1B;38'n 157 Define document wait time ESC f xy or X'1B66;x;y' 136 Download doubl ...

  • IBM TG5 - page 129

    T able 13. RS-232 Commands in Alphabetical Order (continued) Description Command Page Print, form feed, and cut the paper (FF) FF or X'0C'. 149 Proportional font ESC & snmd a t a or X'1B;26;s;n;m;data' 1 14 Real-time requests DLE ENQ m or X'1005n' n Description 31 Release print buffer 32 Cancel print buffer 33 Unde ...

  • IBM TG5 - page 130

    T able 13. RS-232 Commands in Alphabetical Order (continued) Description Command Page Select 1/8-inch line spacing ESC 1 or X'1B31' 131 Send checksum of flash EPROM sector ESC ″ n or X'1B22;n' 122 Set code page ESC t n or X'1B74;n' 129 Set error recovery function ESC c 4 n or X'1B63;34;n' 135 Set horizontal ...

  • IBM TG5 - page 131

    System Commands Exercise Program RS-232 Syntax: ESC x or X'1B;78' Purpose: This tests printing functions of the printer . A test message is printed. (See Figure 26 on page 57.) If there is a document in the printer , the test message prints on the document. Otherwise, it prints at the customer receipt station. Error Conditions: Home Error ...

  • IBM TG5 - page 132

    Status byte 5, bit 0 is set to 1 when responding to the extended address command. (See “ Status Summary ” on page 160.) where: Byte 1 Device type = 30 Byte 2 Device ID. 00 Models TI1 and TI2 (impact DI/thermal CR) 01 Models TI3 and TI4 02 Models TI5 and TG5, or Models TI3 and TI4 with 2-MB option 03 Models TM6 and TF6 (512K; thermal CR) 04 Mode ...

  • IBM TG5 - page 133

    Preset or Onetime-Set Commands The SureMark printer has commands to specialize and tune each printer to improve its usability , performance, and uniqueness. This flexibility is provided through the use of flash erasable programmable read-only memory (flash EPROM) and an electrically erasable programmable read-only memory (EEPROM). Data in these mem ...

  • IBM TG5 - page 134

    1 ≤ n2 ≤ 5 for an impact logo. data The data to form the graphics image. The number of data bytes for the image is n1 × n2 × 8 Purpose: T o store all-points-addressable print messages. Remarks: These messages can be positioned on the page using the commands for setting positions. Decimal values are shown, but all parameter values (logo number ...

  • IBM TG5 - page 135

    For Impact Graphics - Defined as: X'1D2A020202FF00FF00FF00FF00FF00FF00FF00FF00 00FF00FF00FF00FF00FF00FF00FF00FF' Error Conditions: Flash EPROM load error - V erify the sector was erased before downloading images. Memory sector is full - The sector can store up to 64 KB of graphics data, after which the sector is full. Predefine Messages R ...

  • IBM TG5 - page 136

    1. X'1D3A06' 2. ’ Welcome to Our Store ’ X'0D' 3. X'1D5E03' (This prints the message that has been stored at location 3. The message cannot have a X'1D5Exx' in it, because that would be more than one level of nesting.) 4. ’ Is Y our Cashier T oday ’ X'0D' 5. X'1D3A' Using the store ...

  • IBM TG5 - page 137

    v Once characters are downloaded to the printer , they remain valid until you redefine them. This is true even if power to the printer is removed. v Before the characters are defined, the sector of the flash EPROM which stores this data must be erased. (See “ Erase Flash EPROM Sector ” on page 121.) Also, the character matrix for the code page ...

  • IBM TG5 - page 138

    Defined as: X'1B26014848 C0C0C0C0C0C0C0C0C0C0C0C0C0C0FFC0FFC0F C0C0C0C0C0C0C0C0C0C0C0C0C0C0C0C0C0C0' The above statement defines character X'48' as an ’ H ’ . Note: The number of data bytes = 2 × dot height (20) = 40 bytes. Proportional Font RS-232 Syntax: ESC & s n m data or X'1B;26;s;n;m;data' where: s The c ...

  • IBM TG5 - page 139

    v ASCII characters 0 through 31 are reserved for RS-232 functions and cannot be defined. v See Appendix E, “ Proportional Fonts ” on page 165 for suggestions about how to implement proportional fonts. Limitations: The memory required for proportional fonts is much greater than the memory that was required for user-defined fonts. Therefore, when ...

  • IBM TG5 - page 140

    Impact Code Page Y ou define the character matrix for each code page with MCT #4 for impact code page 1 and MCT #5 for impact code page 2. See T able 15 on page 123. If the matrix defines the characters as 9 dots high or less, a print line will be printed in one pass of the printhead. When the matrix is defined as greater than 9 dots high, it takes ...

  • IBM TG5 - page 141

    Example: 1 1 half-dots wide (or 5.5 full dots) × 9 high Defined as: X'1B26034141FO000800140002001 10000081 100020014000800F000' The above statement defines character X'41' as an ‘ A ’ . Note: The number of data bytes = 2 × dot width (1 1) = 22 bytes. Error Conditions: Flash EPROM load error - V erify the sector was erased ...

  • IBM TG5 - page 142

    v Y ou must erase the sector of the flash EPROM where this data is stored before you define the characters. (See “ Erase Flash EPROM Sector ” on page 121.) Y ou must also predefine the character matrix for the impact DBCS code. (See “ Microcode T olerance (MCT) Information - Request ” on page 123.) v The flash EPROM sector 6 contains the do ...

  • IBM TG5 - page 143

    For example: Data that defines a character at X'8141' as a large box is: X ’ 1B;28;00;01;81;41;FF;FF;FF;FF;FF;FF; C0;00;03;C0;00;03;C0;00;03;C0;00;03;C0;00;03;C0;00;03; C0;00;03;C0;00;03;C0;00;03;C0;00;03;C0;00;03;C0;00;03; C0;00;03;C0;00;03;C0;00;03;C0;00;03;C0;00;03;C0;00;03; C0;00;03;C0;00;03;FF;FF;FF;FF;FF;FF ’ Impact Printhead (s ...

  • IBM TG5 - page 144

    For example: Data that defines a character at X'8141' as a large box is: X ’ 1B;28;01;01;81;41;55;00;AA;80;41;00; 80;80;41;00;80;80;41;00;80;80;41;00;80;80;41;00;80;80;41;00; 80;80;55;00;AA;80 ’ Example of 16 x 16 printing: When the code page is set for the 16x16 matrix: v A character is printed in two passes of the printhead. The top ...

  • IBM TG5 - page 145

    Flash Storage Write RS-232 Syntax: ESC ’ m add data or X'1B;27;m;add;data' where: m = number of data bytes to store Add = 3-byte address where data bytes are to be stored Error Conditions: Flash EPROM load error - V erify the sector was erased before downloading images. Remarks: The valid address range for each SureMark depends on the m ...

  • IBM TG5 - page 146

    05 Sector 5 - flash storage 06 Sector 6 - DBCS character storage 0 7-F F Reserved Purpose: T o erase the flash EPROM before downloading the data into the printer . Remarks: The command should only be sent to the printer when the buffer is empty (status byte 2, bit 6). No other commands should be sent until this command is complete. Status byte 3, b ...

  • IBM TG5 - page 147

    where: n Microcode tolerance (MCT) that is being adjusted h The high-order byte of MCT data l The low-order byte of MCT data Purpose: The microcode tolerance (MCT) information is used to make adjustments to the printer ’ s microcode. MCT data is nonvolatile data stored in the printer EPROM that is specific to a printer . For example, an MCT param ...

  • IBM TG5 - page 148

    T able 15. MCT Command Definitions (continued) DEC HEX MCT Default Min Max 3 3 Matrix of user-defined thermal code page 2 Byte 1: Dot row width Byte 2: Dot row height X'0A14' (10x20) X'0810' X'1020' (16x32) 4 4 Matrix of user-defined impact code page 1 Byte 1: Half-dot row width Byte 2: Dot row height X'0707' ...

  • IBM TG5 - page 149

    DBCS Address V ectors RS-232 Syntax: ESC S n or X'1B;53;n' where: n Specifies the DBCS address vector . v 33 for address vector 1 v 34 for address vector 2 v 35 for address vector 3 Purpose: T o determine the address ranges that are assumed for the DBCS and SBCS code pages. Remarks: v The DBCS address vector value is sent over the serial ...

  • IBM TG5 - page 150

    Bit # ↓ Function Bit=0 Bit=1 Thermal Impact 4 Double-high Cancel Set yes yes 5 Double-wide Cancel Set yes yes 6 Inverted Mode Cancel Set yes no MSB 7 Underlined Cancel Set yes no T able 16. Fonts for Models TI5, TG5, TF7, and TM7 Bit 0 Bit 1 User-Defined Thermal Code Page User-Defined Impact Code Page @ Density Resident Thermal Resident Impact 0 ...

  • IBM TG5 - page 151

    n=01 Set double-wide mode Default: n=0 0 Set or Cancel Double-High Mode RS-232 Syntax: ESC h n or X'1B;68;n' where: n=00 Cancel double-high mode n=01 Set double-high mode Default: n=0 0 Purpose: For better print quality with double-high characters in the document station. Remarks: See “ Set or Cancel Unidirectional Printing ” on page ...

  • IBM TG5 - page 152

    n=00 Cancel Invert Mode n=01 Set Invert Mode Default: n=0 0 Remarks: This is valid in the customer receipt station only . Set or Cancel Emphasized Printing RS-232 Syntax: ESC G n or X'1B;47;n' where: n=00 Cancel Emphasized Mode n=01 Set Emphasized Mode Default: n=0 0 Remarks: This must be at the beginning of a print-line in the document p ...

  • IBM TG5 - page 153

    4 Reserved 5 Reserved 6 Reserved 7 Reserved Default: n=0 2 Remarks: See “ Document Handling ” on page 157. Only one station can be set at a time. If you select more than one station, the command is ignored. Select User-Defined or Resident Character Sets RS-232 Syntax: ESC % n or X'1B;25;n' where: n=00 Select resident character sets n= ...

  • IBM TG5 - page 154

    where: n The number of dot-spaces in the thermal print station or half-dot spaces in the impact print station. Default: n=0 3 Maximum: n=0 8 Remarks: If you select double-width printing, the space to the right of each character is doubled. Set Inter-Character Spacing – DBCS RS-232 Syntax: ESC T n or X'1B;52;n' where: n The number of dot ...

  • IBM TG5 - page 155

    LSB 0 Reserved 1 Customer Receipt Station 2 Document Station - Portrait Mode 3 Document Station - Landscape Mode 4 Reserved 5 Reserved 6 Reserved 7 Reserved Purpose: This command is used for setting the line spacing, margins, and tabs. Remarks: More than one station can be selected at the same time if the settings are common to all of the selected ...

  • IBM TG5 - page 156

    in-between the lines (4 steps). The actual lines-per-inch will be adjusted. For example, if the printer is set to 1/6-inch line spacing, the printer will line feed 8 steps in-between each line, and the 4 steps inside of the line. The result is 12 steps per line or 4 lines per inch. Select Color Printing RS-232 Syntax: ESC r n or X'1B;72;n;&apo ...

  • IBM TG5 - page 157

    Set Sheet Eject Length RS-232 Syntax: ESC C n or X'1B43;n' where: n Specifies the number of line feed steps using minimum units moved when a FF is sent in the receipt station. In the document station, an eject will feed until the document has exited the lower document sensors - this length is not used. Default: n = X'A0' (160 de ...

  • IBM TG5 - page 158

    Default: n 1=0 ,n 2=0 Remarks: In the customer receipt station, 1 mm = 8 dots. In the document station, 1 inch = 150 half-dots (75 dots). n1 and n2 are hex values. Use this formula to get the decimal equivalent: (n1 × 256) + n2 . If the number exceeds the printable area, it is ignored. The maximum value for the customer receipt station is 576. The ...

  • IBM TG5 - page 159

    04 Align Column Right Default: n=0 0 Remarks: v V alues 00, 01, and 02 are only valid at the beginning of a line. v T abs are only valid when printing is aligned to the left. If tabs are used when left alignment is not used, results can be unpredictable. (See “ Ta b to Next T ab Stop ” on page 152.) v Alignment is relative to the left margin. v ...

  • IBM TG5 - page 160

    where: n Selects the function. Bit # ↓ Function Bit=0 Bit=1 LSB 0 Reserved N/A N/A 1 Reserved N/A N/A 2 Release Print Buffer after Error Correction Release Hold 32 Automatic retry on a Home Error Enabled Not Enabled 4 Hold buffer when waiting for a document Release Hold 5 Hold buffer after a flip error Release Hold Default: n=0 0 Remarks: When se ...

  • IBM TG5 - page 161

    This value is stored in the EEPROM in the printer so that it is not lost when the printer is reset. Status Sent to System RS-232 Syntax: ESC ) n or X'1B29;n' where: n Select function. Bit # ↓ Function Bit=0 Bit=1 LSB 0 Print Buffer Empty/Full Y es No 1 Reserved Y es No 2 Front Document Sensor Change Y es No 3 T op Document Sensor Change ...

  • IBM TG5 - page 162

    Setting Default V alue Print mode 00 Print station selected 02 User-defined/resident character sets 01 Code page 02 Intercharacter spacing (SB) 03 Rotated characters 00 Station for line spacing 02 Line spacing all stations Six LPI T ab positions Every 100 dots Left margin 00 Relative position 00 Align positions 00 Unidirectional printing 00 Horizon ...

  • IBM TG5 - page 163

    n2 Sets the beeper volume and tone. Bits 0 – 3 The note. Bit 0 is the LSB. Bits 4 – 5 The octave. Bits 6 Reserved. Bit 7 V olume. 0 = loud, 1 = soft. V alue (Bits 0 – 3) Note V alue (Bits 0 – 3) Note V alue (Bits 4 – 5) Octave 0000 – 0 C 1000 – 8G # 0 0 – 01 0001 – 1 C# 1001 – 9A 0 1 – 12 0010 – 2 D 1010 – AA # 1 0 – 23 ...

  • IBM TG5 - page 164

    Purpose: When the printer is wall-mounted, the front of the printer points up. Therefore, the print data appears upside down when data is printed normally . This command allows the data to be right-side up as it comes out of the printer . Remarks: v When upside-down printing is enabled, the last line of data must be sent to the print first. v This ...

  • IBM TG5 - page 165

    Fix Font Matrix RS-232 Syntax: ESC : n or X'1B 3A n' where: n The character width to which all proportional characters will be adjusted. The range of valid values is 7< n <33. Use X'00' to disable this command and print proportional characters normally . Default: n=0 0 Purpose: T o fix the matrix of proportional fonts. Thi ...

  • IBM TG5 - page 166

    RS-232 Syntax: GS ; n or X'1D 3B n' where: n X'0' Disable two-color printing. X'1' Enable color printing using print parameter set 1. X'2' – X'FF' Select the print parameters to be defined. Purpose: T o enable two-color printing and select the print parameters that are best suited for the paper se ...

  • IBM TG5 - page 167

    v This command will increment status byte 6. v Printing will not start until X'00' is received, or the end of a data packet in RS-485. v Data after any invalid character for a particular bar code will be discarded. The printer will continue to wait for X'00'. v If X'00' or an invalid character is received before the re ...

  • IBM TG5 - page 168

    T able 18. Code 128 character set (continued) V alue Code V alue Code Decimal Hex Set A Set B Set C Decimal Hex Set A Set B Set C 15 F / / 15 70 46 ACK f 70 16 10 0 0 16 71 47 BEL g 71 17 1 1 1 1 17 72 48 BS h 72 18 12 2 2 18 73 49 HT i 73 19 13 3 3 19 74 4A LF j 74 20 14 4 4 20 75 4B VT k 75 21 15 5 5 21 76 4C FF l 76 22 16 6 6 22 77 4D CR m 77 23 ...

  • IBM TG5 - page 169

    T able 18. Code 128 character set (continued) V alue Code V alue Code Decimal Hex Set A Set B Set C Decimal Hex Set A Set B Set C 54 36 V V 54 Print Bar Code Examples UPC-A Command = 1D 6B n= 0 0 Data = 30 33 31 33 32 33 31 32 30 37 38 (hex) UPC-E Command = 1D 6B n= 0 1 Data = 34 39 30 36 39 30 00 (hex) JAN13 (EAN-13) Command = 1D 6B n= 0 2 Data = ...

  • IBM TG5 - page 170

    n The horizontal magnification of the line width in the bar code, (2 ≤ n ≤ 4). Default: n=0 3 Note: The last valid value is kept when an invalid value is sent. Select Bar Code Height RS-232 Syntax: G Sh n or X'1D68;n' where: n The dot height of the bar code, (1 ≤ n ≤ 255). Default: n = X'A2' (162 decimal) Select Printing ...

  • IBM TG5 - page 171

    Note: The last valid value is kept when an invalid value is sent. Print PDF417 Bar Code RS-232 Syntax: GS P data NUL or X'1D;50;data;00' where: data The ASCII representation of the characters to be printed. Remarks: V alid only at the beginning of a line. Printing will not start until a X'00' is received. This command will incre ...

  • IBM TG5 - page 172

    For 9 ≤ n1n2 ≤ 400, the ECC level is assumed as a percentage of the codewords in the bar code. Select Aspect Ratio PDF417 Bar Code RS-232 Syntax: G SS r;c or X'1D;53;r;c' where: r The height dimension for the ratio; 1 ≤ r ≤ 9. c The width dimension for the ratio; 1 ≤ c ≤ 9. Default: r=1 ,c=2 Remarks: This is not an exact ratio ...

  • IBM TG5 - page 173

    Print and Line Feed RS-232 Syntax: CR or X'0D' Purpose: Prints data in the print buffer and feeds the paper by a preset amount. Remarks: There is an MCT to enable or disable this command. The default is to disable or ignore the CR command. Print, Form Feed, and Cut the Paper (FF) RS-232 Syntax: FF or X'0C' Purpose: Prints data i ...

  • IBM TG5 - page 174

    Print Graphic Messages Select and Print a Graphics (Logo) Command RS-232 Syntax: ESC * d w h data or X'1B2A;d;w;h;data' where: d Dot density . 00 Normal Print - 200 dpi in the receipt station, 150 dpi in the document station. Note: In the document station, this takes three passes of the printhead for a logo that is 8 dots high. 01 Double ...

  • IBM TG5 - page 175

    2. Send all the data. 3. Release the buffer . The left margin will be rounded down to a factor of 8. For example, if the margin = 74, the logo starts at 72. Retries are not attempted on print errors. V alid at the beginning of the line only . When printing in the document station, a line feed command must be sent to advance the paper past the last ...

  • IBM TG5 - page 176

    Remarks: The margin is ignored if it causes the logo to overrun the line length. Printing this message in the document station at 150 dpi will take three passes of the printhead. These messages can be positioned on the page using the commands for setting positions. V alid at the beginning of the line only . This command is not valid in landscape mo ...

  • IBM TG5 - page 177

    Return Home (Select Printhead Location) RS-232 Syntax: ESC < n or X'1B3C;n' where: n The print-head position: 00 Document home position 01 Open document throat position. The DI station throat will automatically be closed if the CR station is exercised. 02 Reserved 03 Left home position 04 Refined document home position. This can be use ...

  • IBM TG5 - page 178

    Remarks: Printing will be suspended while a cash drawer is being opened. Retrieve the Flash Storage RS-232 Syntax: ESC 4 m add or X'1B34;m;add' where: m One-byte count of the bytes to be returned add Three-byte address of the first byte to be returned Purpose: Retrieve data from user flash storage. Remarks: One byte will be returned if a ...

  • IBM TG5 - page 179

    RS-232 Syntax: X'10 05 40' 2. Execute the Retrieve Printer Usage Statistics command. 3. Multiply the returned value by the factor given in T able 19 to get the actual printer statistic. T able 19. Retrievable Usage Data Hex V alue Usage Data Being T racked Factor 80 FRU Card/Invalid usage numbers (set to X'0164' at the factory , ...

  • IBM TG5 - page 180

    Real-Time Requests RS-232 Syntax: DLE ENQ m or X'1005:n' where: m Specifies the ASCII command character n Specifies the hexadecimal command character m n Description 1 31 Release the print buffer for printing. This should be sent after an error has occurred and the print buffer is held. If an error occurred during the transaction that was ...

  • IBM TG5 - page 181

    After the printer resets, it defaults to not sending status unless requested. If an error occurs, the printer appears hung, unless a status is requested. If unsolicited status is enabled, the printer sends the error to the system as soon as it occurs. Note: If transparent XON/OFF is disabled, X'10', X'1 1', and X'13' c ...

  • IBM TG5 - page 182

    Portrait Mode This is a suggested way of document handling: 1. ESC f (x) (y): Set up document wait time x T ime the printer should wait from receiving a print line for the document station until the document is inserted. If the document has not been detected by the time the wait time ends, a document error is sent to the system but the system conti ...

  • IBM TG5 - page 183

    form. This is because the bottom of the form is known (against the right stop) and the top of the form is unknown to the printer . v Different lengths of paper allow dif ferent print-line lengths. Therefore, the application must know the size of the print line. v The printer calculates the length of a document it is to print. T o do that, it must f ...

  • IBM TG5 - page 184

    4a. FF: Print and Eject Document. Finish printing and eject the document. 4b. ESC q or ESC < X'01': Open Document Throat Finish printing and release the document from the printer ’ s rollers. Note: The document station stays selected. The printer will wait for another document until the station is changed. Status Summary Status is se ...

  • IBM TG5 - page 185

    Bit Description 1 Cash receipt right home position. Set to 1 when the printhead is in the customer receipt right home position. 2 Left home position. Set to 1 when the printhead is in the left home position. 3 Document right home position. Set to 1 when the printhead is in the document right home position. 4 Reserved. Always 0. 5 Ribbon cover open. ...

  • IBM TG5 - page 186

    Status Byte 4 Contains the printer engineering code (EC) level with all status messages. Status Byte 5 Bit Description 0 (LSB) Printer ID Request/Extended Address command. Set to 1 when responding to a Printer ID request. 1 EC Level. Set to 1 when responding to an EC level request. 2 Reserved. 3 MCT Read. Set to 1 when responding to an MCT read com ...

  • IBM TG5 - page 187

    Appendix D. Uploading Electronic Journal Data This section describes the procedure for uploading electronic journal (EJ) data while the SureMark is in Model 4 emulation mode. T o put the SureMark into the mode for starting the EJ upload, the SureMark must receive a print command with a unique message. The message will include the line number where ...

  • IBM TG5 - page 188

    Remarks: In response to this command, the printer will send four status bytes, then 43 bytes of print data, followed by the line number . The line number will be sent as decimal ASCII numbers. Request the Size of the EJ Space Command Syntax: X'0101xxxxxx'^EJSIze n1 where: n1 30 undefined bytes Example: X'010100010C5E454A204449....... ...

  • IBM TG5 - page 189

    Appendix E. Proportional Fonts This section describes the procedure for converting and downloading proportional fonts. It also gives recommendations that will simplify implementing proportional fonts on a receipt. Preparing the Fonts Downloading proportional fonts to the SureMark is a 2-step process: 1. Convert a T rueT ype font to the SureMark pro ...

  • IBM TG5 - page 190

    v Unlike other Align Position commands, the Align Positions-Align Column Right command can be sent in the middle of a print line. Print characters sent before the alignment command will be left aligned, while characters sent after the alignment command will be right aligned. v The Fix Font Matrix command forces proportional characters to print usin ...

  • IBM TG5 - page 191

    3. Issue the Fix Font Matrix command with n =dot width of the widest number used. The command syntax is X'1B 3A xx'. Note: Finding the optimum value of xx for this command will vary depending on the proportional character set being used, and may require some experimentation. 4. Print the quantity . For the first item, this is the ASCII da ...

  • IBM TG5 - page 192

    updated March 18, 2002 168 SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 193

    Appendix F . Emulation Support for Epson Single-Station Printer Commands Supported in Emulation Mode .............. 1 6 9 Commands with Limited Support in Emulation Mode .......... 1 7 1 Commands Not Supported in Emulation Mode ............. 1 7 2 Connectivity Differences ..................... 1 7 2 The SureMark single-station printers in SBCS mode ...

  • IBM TG5 - page 194

    T able 20. Commands Supported in Epson Emulation Mode (continued) Hex Command ASCII Command Description 1B 33 n ESC 3 n Set line spacing 1B 3D n ESC = n Set peripheral device 1B 3F n ESC ? n Cancel user-defined characters 1B 40 ESC @ Initialize printer 1B 45 n ESC E n Turn emphasized mode on or of f 1B 47 n ESC G n Turn double-strike mode on or of ...

  • IBM TG5 - page 195

    Commands with Limited Support in Emulation Mode The commands listed in T able 21 are supported in a limited manner in Epson emulation mode. The table describes the limitation on each command. T able 21. Commands with Limited Support in Epson Emulation Mode Command Description of Limitation 10 04 n Real-time status transmission A status byte will be ...

  • IBM TG5 - page 196

    Commands Not Supported in Emulation Mode In Epson emulation mode, the SureMark printer supports all Epson commands except the page mode commands and smoothing. T able 22 lists the commands that are not supported. T able 22. Commands Not Supported in Epson Emulation Mode Hex Command ASCII Command Description of Limitation 18 CAN Cancel print data in ...

  • IBM TG5 - page 197

    Appendix G. Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM ’ s product, program, or service may be used. Any functionally ...

  • IBM TG5 - page 198

    European Union (EU) Mark of Conformity Statement This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility . IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a ...

  • IBM TG5 - page 199

    Japanese V oluntary Control Council for Interference (VCCI) Statement This product is a Class A Information T echnology Equipment and conforms to the standards set by the V oluntary Control Council for Interference by T echnology Equipment (VCCI). In a domestic environment this product may cause radio interference in which case the user may be requ ...

  • IBM TG5 - page 200

    Australia / New Zealand Compliance Statement W arning: This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures. T rademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM SureMark O ...

  • IBM TG5 - page 201

    Index Numerics 4610 DBCS Installation Utility Diskette 31 4610CVNT .EXE program 34 A AIP46MC5.HEX file 37 AIPFNT46.EXE program 35 align positions command 134 application program requirements 9 asynchronous commands 155 B bar code commands enable PDF417 truncation 148 print bar code 142 print PDF417 bar code 147 select aspect ratio PDF417 bar code 1 ...

  • IBM TG5 - page 202

    emulating Epson single-station printer (continued) connectivity differences 172 enabling 42 fully-supported commands 169 limitations 42 overview 41 unsupported commands 172 emulating Mod 3 or 4 printer enabling with 4610 DBCS Installation Utility Diskette 39 enabling with 4690 On-Line T erminal Diagnostics 40 limitations 40 upload electronic journa ...

  • IBM TG5 - page 203

    O offline test, model TI5 customer receipt test 56 document insert test 56 offline test, models TF7 and TM7 customer receipt 68 test pattern 69 onetime-set commands 109 operating system requirements 9 overline mode command, set or cancel 127 overview 3 P paper specifications 73 paper width 77 parameters, serial RS-485 80 physical dimensions 7 pin a ...

  • IBM TG5 - page 204

    RS-232 commands (continued) align positions 134 asynchronous 155 batch printing 157 character for reprinted line, select 137 data buffer management 157 define document wait time 136 disable line count 157 document handling 157 download double-byte characters 1 17 download graphics (logo) 109 download user-defined characters 1 12 EC request 156 emph ...

  • IBM TG5 - page 205

    select color printing command 132 send checksum flash EPROM sector command 122 send status to system command 137 set high quality print mode 128 set horizontal tabs command 133 set inter-character spacing – DBCS command 130 set inter-character spacing command 129 setup commands align positions 134 define document wait time 136 enable or disable t ...

  • IBM TG5 - page 206

    W wall mounting feature, single-station printers 18 where to order supplies 73 X XON and XOFF control description 24 selection 23 updated March 18, 2002 182 SureMark DBCS User ’ s Guide ...

  • IBM TG5 - page 207

    Readers ’ Comments — We ’ d Like to Hear from Y ou SureMark Printers DBCS User ’ s Guide Publication No. GA27-4256-00 Overall, how satisfied are you with the information in this book? V ery Satisfied Satisfied Neutral Dissatisfied V ery Dissatisfied Overall satisfaction hhhhh How satisfied are you that the information in this book is: V ery ...

  • IBM TG5 - page 208

    Readers ’ Comments — We ’ d Like to Hear from Y ou GA27-4256-00 GA27-4256-00  Cut or Fold Along Line Cut or Fold Along Line Fold and T ape Please do not staple Fold and T ape Fold and T ape Please do not staple Fold and T ape NO POST AGE NECESSARY IF MAILED IN THE UNITED ST A TES BUSINESS REPL Y MAIL FIRST -CLASS MAIL PERMIT NO. 4 ...

  • IBM TG5 - page 209

    ...

  • IBM TG5 - page 210

     Part Number: 16K8663 updated March 18, 2002 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber . GA27-4256-00 (1P) P/N: 16K8663 ...

Manufacturer IBM Category Printer

Documents that we receive from a manufacturer of a IBM TG5 can be divided into several groups. They are, among others:
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- TG5 manuals
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All of them are important, but the most important information from the point of view of use of the device are in the user manual IBM TG5.

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A complete manual for the device IBM TG5, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use IBM TG5 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of IBM TG5.

A complete IBM manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

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2. Contents - index of all tips concerning the IBM TG5, that we can find in the current document
3. Tips how to use the basic functions of the device IBM TG5 - which should help us in our first steps of using IBM TG5
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with IBM TG5
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of IBM TG5 in a specific country, if it was not possible to solve the problem on our own.

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